Name: Hotel Oazis Butuan
Address: J C Aquino Ave, Butuan, 8600, PH

4/10

Poor

04 Jun 2026

Geraldine

housekeeping need to in prove shower glass and mirror lots of marks no tissue/ kleenex in the room staff not approachable our first night sleeping with someone else sheets dirty bedsheets didnt realized until the next morning that our bedsheet is not changed from previous guest sheets has stain’s dirty gross . we payed a lot for the room not even worth it breakfast terrible we only eat breakfast one time thw entire stay .

Partner

10/10

Exceptional

02 Jun 2026

James

I love everything about the Oazis hotel. The rooms are always clean, the pool is super nice, the food, the landscaping, and easy to get a taxi . Whenever I'm in Butuan City, I always stay here.

Self

10/10

Exceptional

19 May 2026

Leo A.

Yes

10/10

Exceptional

19 May 2026

Leo A.

Very polite staff and excellent rooms

Partner

6/10

Pleasant

31 Mar 2026

Anita

Clean room

Partner

10/10

Exceptional

13 Mar 2026

Francis Fe

I was so disappointed with the shower in my room..I had a long flight from the US and looking forward to have shower but the water pressure was so bad I ended up not taking shower my whole stay ..I would rather have them put a bucket and kabo in the shower it would be better and I saw two small cockroach one in the bathroom and one in closet..

10/10

Exceptional

10 Mar 2026

James

Everything was great.

Self

10/10

Exceptional

18 Dec 2025

Gabriel

Hotel was very beautiful

Leisure Partner

8/10

Excellent

01 Dec 2025

Gabriel

Staff was very friendly and helpful

8/10

Excellent

12 Sep 2025

Nabil

Comfortable beds and good location staff were amazing beautiful pool area great value for what we paid

Leisure Partner

4/10

Poor

06 Jul 2025

philip

The hotel was going through some renovations as it is a bit dated. The plumbing and bathroom fixtures in our room could do with some modern upgrades. We only stayed 2 nights but there were spiders and mosquitoes in our room. Overall it is a 2 star hotel.

Leisure Family

4/10

Poor

23 Jun 2025

Leonard

Never go back to this hotel.

The internet never really worked properly. I spoke with the front desk and he informed me that his internet was working.

Partner

6/10

Pleasant

12 May 2025

George

What I didn’t like was my past trip and this one, the pool had to be shut down for a majority of my stay.

10/10

Exceptional

09 May 2025

Bryant

The staff were very friendly and helpful. The property was clean as well as the rooms. I will definitely be staying here the next time I go to the Philippines.

Leisure Self

8/10

Excellent

06 May 2025

George

My third stay at the hotel. Very satisfied.

8/10

Excellent

04 May 2025

emelita

The hotel is look good good people good service. I’m satisfied.

6/10

Pleasant

10 Apr 2025

Laarni

.

Leisure Family_with_children

6/10

Pleasant

31 Mar 2025

Elizabeth

The room we had was nice. The pool was great. The lobby was hot. The roosters next to the building is too noisy making it hard to sleep.

Leisure

8/10

Excellent

20 Mar 2025

Michael

The staff was very helpful and courteous.

Leisure Family

8/10

Excellent

07 Mar 2025

Michael

The room was very big. The service was friendly and good.

Leisure Partner

8/10

Excellent

07 Feb 2025

Robert

Beautiful property, Nice pool, Staff is friendly, only dislike is i wish the water pressure could be better and the exterior could use more cleaning.

Leisure Partner

10/10

Exceptional

29 Jan 2025

Patrick

Very nice property, setback from the road quiet not a lot of barking dogs, or throwing roosters. Nice pool area, good breakfast.

Partner

2/10

Poor

13 Nov 2024

Alberto

Tv not working, low water pressure, no bidet

Leisure Partner

10/10

Exceptional

04 Nov 2024

Tim

I enjoyed my stay here!

Leisure Self

10/10

Exceptional

20 Oct 2024

Nimfa

Breakfast was delicious and free. Wifi connection was excellent. Room was spacious and comfortable. For a one night stay it exceeded my expectations!

Leisure Family

6/10

Pleasant

08 Oct 2024

Theresa

I made multiple calls just to clean my room. Housekeeping was slow, but overall the place was okay.

Leisure Family

8/10

Excellent

27 Sep 2024

Timothy

Front desk was challenging at first, but the issues were resolved.
Get up early for buffet type breakfast. Pool enjoyable.
Cloth, paper type slippers, no pool towels. No robes.

Friends_and_family Family

10/10

Exceptional

18 Apr 2024

Andrew

People are helpful

Leisure Friends

10/10

Exceptional

11 Feb 2024

Richard

Great place. Owners are proudly Christian

Leisure Partner

8/10

Excellent

03 Jan 2024

David

Nothing really to complain about.

Oasis Hotel in Butuan is just your average hotel with nothing really that shines. The staff are very helpful and are very willing to give you any assistance and the rooms are good with the only complaint being the cockroach which greeted us on entry and was quickly dispatched down the toilet. The air conditioning was good but noisy, as are all these wall type aircons, but it kept us cool. The beds were nice and comfy and tea/coffee facilities are provided but not the coffee/tea. We dined in at the restaurant and the food was good and tasty and mostly suited to the Filipino taste which was also the same with the free breakfast. The dining area was not air conditioned so was a bit uncomfortable but we asked for and got a fan which really improved the experience. The hotel is fairly old but has held up well and well worth the price of an overnight, or two, stay.

Friends_and_family Family

6/10

Pleasant

26 Dec 2023

Randy

Food for Breakfast is not as good as expected.

Friends_and_family Family

2/10

Poor

15 Nov 2023

Joseph

First bad review I’ve ever left. First of all there was a 30 something dollar “service fee“ which brought the price of the room from 60 something dollars to up over $100 US. Which is a scam and I would have let it slide if it weren’t for the bad conditions at the Hotel it’self. I’ve stayed in other hotels in Butuan that were much cheaper and much nicer. This hotel had standing water in the shower. A large random unexplainable trip hazard going from the room into the bathroom. The water takes forever to get hot. For whatever reason the Wi-Fi just did not work. It allowed me to scroll through social media but it’s like it was so weak that you could not surf the Internet, which is strange I don’t understand why it was like that, but it was like that. Cable TV didn’t work. No phones to call the front desk. You have to use your own cell phone. If you have a US phone of course you’re not able to call the front desk. I was frustrated the whole time I was there. I don’t recommend this place especially not for the 30 something dollar “fee“ scam they hit you with. There’s another hotel called Almont Inland Resort right there in Butuan with much better food, nicer rooms, Wi-Fi that works better service cleaner and way cheaper.

Friends_and_family Family

6/10

Pleasant

20 Aug 2023

Lawrence

The stay was adaquate......the breakfast had significant opportunity to improve. The hotel looked like it was barely surviving.

Business Partner

4/10

Poor

30 Jul 2023

Samuel

The room was filthy dirty. Not mopped or swept. Air quality was dusty and unclean. Food was limited and not cooked thoroughly. Bloody inside the chicken pieces. Much of the food on menu was not available. Lots of flies and birds in dining area.

Front desk and dining staff was friendly and helpful.

Leisure Family_with_children

6/10

Pleasant

25 Jul 2023

Rizaldy

Old and dirty, no in room phone always have to go to the front desk to ask what i need.

Leisure Partner

2/10

Poor

10 May 2023

Brian

Narrative stated complementary transportation between airport and hotel, however my wife was charged an excessive fee. Don’t promise what you do not provide

Leisure Family

10/10

Exceptional

07 May 2023

Yang Michael

Highly recommended, will be back

Unfortunately we were only there for 2 nights. But it's super...... it's not Shangri - La, but everything was great.... very friendly and helpful staff... clean hotel, everything you need. Very nice interior and exterior. The room with balcony is very nice and has everything. The only thing is that the fridge should be bigger and the shower head in the shower should be descaled... but these are small things... I have booked another week for December... !

Partner

10/10

Exceptional

22 Apr 2023

Ken

I like the property. The only continuing issue is that the wifi connection seems to disconnect alot and the passcode given only lasts a while. It constantly states to many users.

Leisure Family_with_children

10/10

Exceptional

20 Mar 2023

Christopher

Great view

Leisure Partner

8/10

Excellent

19 Mar 2023

Marietta

Good place to stay

Family

4/10

Poor

09 Mar 2023

LESLIE

Pool and facilities under renovation. Expedia might want to point that out, as its FAQ saying it has a pool isn't updated. Wifi is fairly useless, which is unacceptable for this caliber hotel. They continue to charge full price. Notice their ratings dropping and the place was quite empty where other hotels are full. Get a clue owner.

Business_and_leisure Family_with_children

6/10

Pleasant

19 Feb 2023

David

Pool was closed and building renovations were made. We were in rooms next to the renovations and the smell of the paint and varnish was overwhelming.
The fitness center could use more equipment

Leisure Partner

8/10

Excellent

17 Feb 2023

Richard

Staff are very helpful and friendly, but no hot water for the shower, the room was clean enough to be ok but i recommend they look into the mouldy silicone at base of shower and curtains to the windows are quite dusty

8/10

Excellent

19 Jan 2023

Michael

Great hotel with beautiful scenery & pool for family vacation.

Leisure Partner

10/10

Exceptional

04 Jan 2023

Dave

The staff here is World class, like no other. A must stay, and at the desk Giana was fantastic at check out. I have been here multiple times and am extremely impressed with everything, especially the staff.

Leisure Self

4/10

Poor

18 Dec 2022

Daniel

First the Wi-Fi is terrible. IF you stay connected it is so slow. But you don’t stay connected and constantly have to re-enter the code. The room was filthy and the staff unresponsive. The breakfast wasn’t good either. Nobody monitors the food so I had to make multiple requests for more food to be brought out. The bathrooms by the pool are disgusting and likely haven’t been cleaned for weeks. The refrigerator in our room didn’t work and neither did the safe. If you have bad knees be warned there are no elevators only stairs. The room was full of ants. The noise starts about 6 am in the hallway but staff does nothing to correct it. If there is a wedding they seem to forget about all the other guests. I would never stay here again.

Leisure Family_with_children

10/10

Exceptional

06 Sep 2022

Romeo

Great service

Leisure Partner

6/10

Pleasant

23 Aug 2022

Verified traveler

The good and not so good

THE GOOD ASPECTS OF THE OAZIS FOLLOW: Beautiful lobby and pool; Decent (by Filipino standards) buffet breakfast with excellent waiter service; Easy check in with service-oriented porter for luggage delivery. THE NOT SO GOOD FOLLOWS: Couldn't get the Wi-Fi to work even after consulting front desk and receiving new passwords and sign-in instructions; Executive room below average in amenities, Examples: very small refrigerator; no instant coffee or tea (this is always provided at most hotel rooms in Philippines); no microwave in Executive room (the most expensive room at the hotel); no safe to secure valuables; compared to the best room at a competitor hotel about 1.5 KM away, the room was much higher in price with far fewer amenities and space. If I return, I will not reserve the Executive room.

Business

10/10

Exceptional

18 May 2022

Kathrina

Staff were nice and helpful. I just had our sheets changed upon check in since I saw strands of hair on it.

Leisure Family_with_children

6/10

Pleasant

17 Apr 2022

Ken

Stayed for a week. Had to ask several times tonhave my room serviced. Only once did they change the sheets and tske out trash. That was on my last day.

Leisure Family_with_children

6/10

Pleasant

07 Mar 2022

Victoria

Very poor housekeeping

Leisure Family

10/10

Exceptional

18 Jan 2022

Jam

Accessible in the center of Butuan City

Business

6/10

Pleasant

05 Dec 2021

Verified traveler

As its pandemic, i went directly to take a bath, realising when i was doing shower that no towels were put inside our room. Good thing i was with somebody to do the errand.
Bathroom sidings and floor untidy.
Spider webs can be seen on ceiling.
Room Floor untidy, not visible to the naked eye but can be seen on your foot when walking barefoot.
Biggest hotel though in the area.
Nice pool, and wide parking.

Partner

8/10

Excellent

07 Mar 2020

bob

Staff not very helpful. The room was nice with good view of the pool.

Partner

10/10

Exceptional

22 Jan 2020

Verified traveler

The service was very good they are will to cater to your needs

Leisure Partner

10/10

Exceptional

17 Dec 2019

Verified traveler

Second time staying there and both rooms were both great for the price and always clean.

10/10

Exceptional

12 Dec 2019

David

Great rooms, great staff, great service. Nothing negative to say; very pleasant surprise, recommend it without hesitation, will stay here again.

Leisure Self

8/10

Excellent

06 Nov 2019

Verified traveler

The staff were professional and polite. They were extremely helpful. Overall, the facility is very good. One thing to improve is the breakfast offerings.

Friends_and_family Family

8/10

Excellent

05 Nov 2019

Verified traveler

Hotel is excellent, well presented is all ways , great security , pool facilities are good , staff friendly and responsive to the needs of guests, breakfast is not good for Philippes not good for western diets

Business Partner

10/10

Exceptional

23 Sep 2019

ZandersLola

Our rooms (a Deluxe and a Standard) were quite spacious and located on the ground floor, with easy walk to the restaurant and lovely pool area. The swimming pools were the best thing about this hotel. I brought in guests from another hotel to dine with us. They had great menu and coffee selection.

Leisure Family

2/10

Poor

20 Sep 2019

Clarence

Charge happy hotel

Phone system is terrible! Holes in walls between the air conditioner and the wall

I requested reservations on certain room
Number that didn’t happen

Plus this hotel is charge happy about everything! Watch your wallet!

Business

10/10

Exceptional

13 Sep 2019

Verified traveler

Modern, clean, convenient, nice pool and amenities. good parking

Leisure Partner

10/10

Exceptional

19 Jul 2019

Verified traveler

Big rooms and nice swimming pool.
Staff were very accommodating and helpful.

Friends_and_family Family

10/10

Exceptional

07 Jul 2019

Garry

New clean but most of all quiet.

Requested and received a room away from the elevator and function halls.

The pool was closed by the staff about 10 pm I believe.

Breakfast was a little bit lacking. Would loved to have seen an omelet station such as the one they have Almont Inland Hotel directly across the road.

Leisure Partner

4/10

Poor

23 May 2019

John

Dishonest practices.

I paid for a suite, not only did Oazis staff pull a fast one and rip off my mother and father in law, they put them in a regular room and didn't bother mentioning that they weren't getting the suite. My niece found that the suite was vacant. When I called them they didn't apologize and mention how dishonest they were. They tried to offer 500 peso or a free meal in return to which I declined. I called up Hotels.com to resolve it and now have filed a dispute with my credit card company. Can you believe a Filipino business ripping off another Filipino living in the same city? How could one sleep at night?

Partner

6/10

Pleasant

19 Apr 2019

Verified traveler

This is supposed to be a new hotel, stayed there for a few days and for the price, definitely not worth it. They don’t even have a chair in the room. The first room I was in was infested with ants, in he staff tried their best to clean it which didn’t help so they ended up moving me. The back of the building had garbage which you could see walking from your room to the restaurant. Food was ok. Won’t be going back.

Business_and_leisure Family

4/10

Poor

11 Apr 2019

Verified traveler

The property is approx 1 year old and there is huge cracks in the walls.
The menu never changed. Yes you get a free breakfast but out of 11 days 9 of those were fried sardines and fried chicken for breakfast!! The other 2 days were added in some wet runny scrambled eggs.
The dinners were way over priced the the quality received!

Leisure Self

4/10

Poor

13 Mar 2019

Verified traveler

No hot water I had to use a pail and had to heat up water using coffee percolator 2x every day just to be abke to take a bath .. they need to install water heaters on each bathroom .

Friends_and_family Family

8/10

Excellent

01 Mar 2019

Neil

Nice Stay

Nice friendly staff , room overlooking the pool , breakfast poor

8/10

Excellent

04 Nov 2018

Maria nerissa

over all rating : SATISFIED

the place is very nice

Partner

10/10

Exceptional

02 Oct 2018

Verified traveler

Great Stay in Butuan

The hotel is brand new, its the nicest, newest place in town. It is actually a very well laid out design. The pool and deck area are perfect, as well as the restaurant patio area beside the pool. Its worth all the money spent staying there. Two Thumbs up.

8/10

Excellent

26 Sep 2018

John

All good except for the crappy WiFI.

Everything was great except for the WiFI, it would keep connecting and disconnecting. I brought it up with the front desk and they didn't seem to care.

Breakfast was delicious and the rooms are spacious.

8/10

Excellent

23 Sep 2018

Jaime Niccolo

Clean Rooms and Good Location

Room are nice and clean. Bed is comfortable. Good place to stay in Butuan

8/10

Excellent

05 Jul 2018

frank

The thing that made me decide to stay in this hotel was the pool. The hotel is impressive and grand. the rooms are nice. Ive always stayed at another hotel in Butuan but decided to stay here at Oazis because I knew I would enjoy myself at the pool. Unfortunately, they shut the pool down that week. We had absolutely no use of the pool and were not compensated to the inconvenience.

8/10

Excellent

15 Jun 2018

Eric

Pleasant but not entirely so.

Pleasant but, 1. CR has no exhaust fan. A bIt smelly coz of the lack of toilet ventilation. 2. Hire better skilled chef and attentive waiters to attend to guests. Food served were identical to one from Dotties Hotel. They should level up.