Name: Waikoloa Beach Marriott Resort & Spa
Address: 69-275 Waikoloa Beach Drive, Waikoloa Village, 96738, US

10/10

Exceptional

27 Jul 2026

Susan

Excellent valet, housekeeping and front desk!!

Only recommendation, play hawaiian music in lobby…we come here because it is HAWAII:-)

10/10

Exceptional

20 Jul 2026

Dwight

Beautiful & well maintained property. Convenient, close proximity to beach & shops & eateries.

Partner

6/10

Pleasant

18 Jul 2026

Zinal

Didn’t like the property as per Marriott standard

Family_with_children

10/10

Exceptional

08 Jul 2026

Ivanka

The rooms were clean with great views. No amenities past 9pm. Everything shuts down. Cannot even buy a water.

Business

10/10

Exceptional

06 Jul 2026

Lee James

No complaints in anyway. Excellent all around. Location, lagoons, beach, all good

Self

10/10

Exceptional

01 Jul 2026

Paul

Great place, great shops, nice rooms, but the beach is the best! Better than Hapuna, which is rated #1.

Family_with_children

10/10

Exceptional

21 Jun 2026

Alejandra

Clean, friendly peaceful 🌺 I had no problems from checking in to checkout

10/10

Exceptional

02 Jun 2026

Brian

I really enjoyed my stay here.. met all my expectations. Wasn't until the last couple days I ordered food to back to my room at the food truck by the pool and was left highly disappointed... if I ate near the pool and not packaged to go the food portions were appropriate.. otherwise i felt completely ripped off. Don't want to punish the resort for a couple few bad actors that seem to have a chip on their shoulder. Ordered food on 6/2 @ 11:30am.

Self

8/10

Excellent

29 May 2026

Richard

Upon check-in I learned that booking through Expedia cancels any benefits of a Bonvoy member (breakfasts, upgrades, etc). The hotel was not very helpful and dismissed the issue, Expedia support was worthless and never responded. I would never use Expedia again for a Marriott, or other major brand, hotel reservation if you have earned status.

The fitness center is very basic, and doesn't appear to have been update since our last stay, years ago.

The food options are very limited, and expensive . The pool bar is also very basic, using machine dispensers for blended drinks and no good options for kids.

They had beach cruisers, complimentary. which are fun and the concierge was very helpful.

Family

10/10

Exceptional

25 May 2026

susan

Clean and large rooms. Beach front. Nice open lobby. Pleasant staff

Family_with_children

10/10

Exceptional

24 May 2026

Timothy

We lived this resort

Friends

8/10

Excellent

20 May 2026

Lester Josue Tanahubia De

Good

Partner

10/10

Exceptional

20 May 2026

Jackie J

This was my first trip to Hawaii and I couldn’t have stayed at a better location. It’s a great mid-range resort in that it does not feel “budget” - prices were totally reasonable for the quality and location. If you’re looking for some place relaxed, low crowds, and walkable, this is it.

Shops and gourmet grocery within a half mile walk (you have to try the gecko girlz shave ice at queens marketplace). Resort has a great gift shop with food and drink if you don’t feel like leaving the property. Lobby has a great coffee bar with excellent malasadas (donuts), giant breakfast burritos and Kona coffee. Short walk to a gorgeous sandy beach with water that is refreshing but warm. Equipment rental (boogie boards, paddle boards, kayak, snorkel gear, etc) located there too.

Room was clean and quiet and staff are wonderful. I can’t think of anything bad without sounding super critical (like temperature of faucet water type stuff). Pretty sure I’ll be back next year praying it’s just as awesome because I couldn’t have wished for a better time. Tip: bring less clothes. All you’ll need are shorts, shirts, and dresses.

Family

4/10

Poor

10 May 2026

jerry

The hotel is doing everything to turn guest away. The price includes just the room. No water in the room, no breakfast is included. Everything is extra and super inflated prices. Very unwelcoming. It is a trap. As a greeting I heard “we have you for 9 days “, and they did. For the last time. I don’t mind spending a lot of money but I would like to be treated like a guest, and not trapped.

Friends_and_family Family

6/10

Pleasant

02 May 2026

Jeffery

Minimal food options here. But they are remodeling one of the restaurants- maybe check before you commit if that is important to you

Partner

8/10

Excellent

25 Apr 2026

Michelle Lynn

My family loved the luau, pools, beach, and balcony off our room. The coffee shop and lanai were great for breakfast. Overall we had an excellent stay.

Family_with_children

6/10

Pleasant

20 Apr 2026

Michelle

Before booking this trip, I was debating on this hotel in Kona vs Koloa Landing Resort on Kauai island. We stayed at Koloa Landing a year ago and loved it. But I chose the Marriott based on my previous experiences staying at the Wailea Marriott on Maui island. In comparison, this Kona Marriott felt less fancy compared to the other two. My kids did enjoy the waterslide. But overall the pool area is okay because the house flies were relentless. No matter where you sat, they were landing all over you. While I feel spraying chemicals aren’t always the best resolution, there could be other options like electric traps or

10/10

Exceptional

17 Apr 2026

Barbara

Very nice

Partner

8/10

Excellent

16 Apr 2026

Sejal

Had some issues with cleaning services in the room but the resort grounds and beach are beautiful.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

John

It was good

Family

10/10

Exceptional

09 Apr 2026

barbara

Loved everything. Can’t wait to go back

Partner

8/10

Excellent

06 Apr 2026

Frank

When I arrived, the AC was blasting. I called the concierge and an engineer came, took the cover off the thermostat and change some settings. After that, when the AC came on, it ran at a lower speed. Still somewhat annoying, but less so.
Also, I found it surprising how skimpy the toilet paper and the kleenex were, considering it's supposed to be a 4-5
star resort.
I thought the music playing by the pool area was way too loud.
I did find the breakfast menu food was excellent!!

Self

10/10

Exceptional

05 Apr 2026

John

Beautiful resort

Friends_and_family Friends

8/10

Excellent

04 Apr 2026

Kayo

We love here! The beach is in front of the hotel, very easy to access. The pools are pretty nice size, not huge. The room is so clean and nice size, the beds are so comfortable. We love the location as well, it is super easy to access 2 properties so we don’t have to eat everything in here everyday. I wish they have some shower room in the fitness area because our flight is later time so we stayed in the pool after checkout time. That’s the only reason I didn’t like it but I recommend here to stay around Waikoloa.

Family_with_children

10/10

Exceptional

29 Mar 2026

David

Really appreciate Lisa at reception!

Partner

8/10

Excellent

25 Mar 2026

CHRIS

Very clean, nice rooms. Excellent location with dining/shopping within walking distance. Beach was very nice, a very short walk away.

Family

10/10

Exceptional

14 Mar 2026

Madhav

Very friendly front desk, valet and concierge staff. Concierge was very informative and helpful. They made our stay comfortable and enjoyable. Provided lots of options and suggestions for local spots and things to do specific to our needs. Also helped book a cruise through them. Very clean room, amazing location.

Family_with_children

6/10

Pleasant

10 Mar 2026

Uratua

Compared to other facilities, not necessarily in Hawaii, this place is overrated for the price of $800 per night.

Partner

8/10

Excellent

21 Feb 2026

Gregory

Location, excellent and friendly bar and hotel service staff.

10/10

Exceptional

05 Feb 2026

Reimah

Stay was great. Staff was great. Renovations were nice too. Areas like the stairwells could use a little clean-up/renovation.

Leisure Partner

10/10

Exceptional

30 Jan 2026

Carol

Very clean and comfortable.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Amber A

Clean rooms & great location

10/10

Exceptional

23 Jan 2026

Katherine

Very clean room. Very friendly staff! 🤗 Short walk to shopping and dining.

Leisure Friends

10/10

Exceptional

21 Jan 2026

Victoria

The room was very clean and had everything we needed. All of the staff was very friendly and helpful.

10/10

Exceptional

18 Jan 2026

Carol

Clean rooms
Updated amenities
Close to the beach

Business Family

10/10

Exceptional

12 Jan 2026

Tania Villalpando

Everyone has made us feel safe and comfortable

Leisure Family

10/10

Exceptional

08 Jan 2026

Rebecca

Staff was amazing

10/10

Exceptional

27 Dec 2025

emma

This hotel was perfect for a family trip. Friendly staff, clean room and facilities, 3 pools, a slide, and access to excursions. Walkable options for food outside of the hotel too.

Friends_and_family Family

8/10

Excellent

11 Dec 2025

Shep

I love this photo. Always welcoming clean and feels like Hawaii

Business

10/10

Exceptional

05 Dec 2025

Leah-Vail

The room was a perfect size for our family, they even had a roll away crib for us to use for our son Koa.

Friends_and_family Family

8/10

Excellent

03 Dec 2025

Verified traveler

Good access to beach and nearby stores / restaurants.
On site restaurant is OK.

Most importantly, the beach has incredible number of sharp stones that can really create cuts in the feet. We had several cuts.
Beach doesn't have cheap shade access so bring your own.
Beach to restroom is quite a bit of a walk.

Leisure Family

10/10

Exceptional

30 Nov 2025

Shenika

Awesome vacation experience! Clean rooms beautiful landscaping with multiple pools and beach access. Nice friendly staff !

10/10

Exceptional

27 Nov 2025

Melissa Anne

Nice property! Great for families.

Leisure Family

2/10

Poor

15 Nov 2025

Leah

TERRIBLE…This place is incredibly expensive, but they are doing construction. They gave us a view of the road calling it a “balcony,” and then when we asked for a different room saying it was our honeymoon (it was), and that my husband was a veteran (it was Veterans Day weekend), they “upgraded” our room for an extra hefty fee. What they didn’t tell us was that the extra fee view came with 8 hours of construction every day of our stay and 3 hours of a Luau right after. Just imagine sanding cement to make it smooth and jackhammering. Will never stay here again.

Leisure Partner

8/10

Excellent

25 Oct 2025

Kevin

Our family greatly enjoyed our week-long stay. The staff were friendly and largely helpful and the facility is gorgeous. The nine of us (in five rooms) agreed we'd return, but a couple bumps prevent a five-star rating.

The star of the resort is the facility itself. The pool, beach, and walk between them are everything one imagines on a Hawaiian vacation. Spectacular sunsets, sea turtles, and a little history make this resort a standout. The coffee shop and lanai offer a delightful start to any day.

Add to that a friendly staff committed to service and always with a smile. Housekeeping kept the resort and our rooms spotless.

Two areas keep us from giving five stars. First, the concierge was friendly, but don't rely on them. We wanted fish tacos and were considering the Lava Lava next door, but its website said they are only served during lunch. The concierge assured us otherwise. We had a great time, but no fish tacos. Then one day's plans fell through and we asked for alternatives. The only suggestion from the concierge--shopping. These are small issues--I don't expect a concierge to know everything--but if you don't know, then say so or look into it.

Second, a patio is not a balcony. We booked five rooms explicitly with balconies; we only got two. I was told that the manager considers patios to be balconies and no remedy or further discussion was offered. When I book five rooms for a week at a resort--and am a Bonvoy member--we like to get what we requested and paid for.

Leisure Family

10/10

Exceptional

19 Oct 2025

Deborah

3 pools 3 jacuzzi games music food and drink service close to the beach and nature

Leisure Family

10/10

Exceptional

23 Sep 2025

Tina

Beds were full sized, not 2 queens. Everything well kept. Marriott situated in a compact community campus with private condos, private golf course, gas station a couple small shopping centers, super market. Beyond that is the ocean and lava. So have to drive outside of this. Marriott accommodating for pool-side loungers, snorkeling

10/10

Exceptional

21 Sep 2025

CHRIS

Second time there. Great place to stay.

Leisure Partner

6/10

Pleasant

17 Sep 2025

Vicki

Great service great area the property needs and is currently being updated as construction is currently operating.

10/10

Exceptional

08 Sep 2025

Gary Thomas

Great service and location.

Leisure Family

8/10

Excellent

29 Aug 2025

Ronika

I love the convenient location. Great for families. The rooms are okay. A bit dated and bathrooms are in need of a remodel.

8/10

Excellent

16 Aug 2025

Kathleen

Great location. Beach access, pool/hot tub options, and close to shopping. Always a great stay.

Leisure Partner

10/10

Exceptional

16 Aug 2025

Ethel

Very nice location and amenities.

Business_and_leisure Family_with_children

8/10

Excellent

13 Aug 2025

Andrew

Meh.

Stayed at a few places around the Hawaiian islands on a family trip. This was a bit disappointing. The resort is a bit tired, the dining options on site were slow, just OK on the food and expensive for what is a pretty basic experience. The pools lacked shade. The rooms were OK, but smelled musty. The AC is noisy. The bay itself is lovely, with plenty of fish and turtles to see. The location is a bit far from everything else so we did a fair amount of driving.

Friends_and_family Family

8/10

Excellent

11 Aug 2025

Steven

Resort (facilities, people, convenience store) stay was outstanding. Only thing that detracted from our stay, we were on the 6th floor and the water pressure and water volume need improvement.

Leisure Partner

10/10

Exceptional

11 Aug 2025

sudha

Excellent service and location

Leisure Partner

10/10

Exceptional

30 Jul 2025

Sharon

Amazing hotel! All around perfect.

Leisure Family

6/10

Pleasant

11 Jul 2025

Verified traveler

Meh

It was great, but I wont stay here again. Too many kids. Its loud.

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Anabella M

Friendly staff clean faculties

Leisure Family_with_children

4/10

Poor

05 Jul 2025

Jeremy

Don’t bother paying extra for ocean view you won’t get it. You can see it a little if you hang over side of balcony.

Leisure Family

10/10

Exceptional

20 Jun 2025

Joshua

Great place, enjoyed my vacation the hotel needs a shuttle!

Leisure Family

6/10

Pleasant

17 Jun 2025

Angel

This was very walkable to shipping, dining, and beach. The only complaint is that the drinks were very weak. The food was great, especially the French dip sandwich.

Leisure Friends

6/10

Pleasant

16 Jun 2025

Tameka

Expedia does a HORRIBLE job communicating with the hotel. None of your notes that are requested upon booking is transferred to the hotel. I had to request a room change TWICE. Final room was great. The drinks and spa were mediocre. However, the massage technician was very friendly and knowledgeable. The location is great and very convenient.

Leisure Friends

6/10

Pleasant

16 Jun 2025

Grace

Old elevators. One was on/off broken. Extremely expensive for unknown reasons. Fries are $16!
The property outdoor is nice but the beach turned out to not belong to Marriott anymore. Which wasn’t mentioned on their website. It’s a 3rd party and rental for a covered chair is $75 for 4 hours. Overall, I think it’s a nice hotel but it’s way overrated and way too expensive for what it’s offering thinking of taxes this and taxes and taxes on resort fee and it’s insane. I’m ok paying for all these taxes, but I think we shouldn’t be charged so expensively for food.

10/10

Exceptional

13 Jun 2025

Teresa

Beautiful

Leisure Family

6/10

Pleasant

12 Jun 2025

Gricelda

The white headboard had a ugly blue marker stain. Went downstairs to let them know it was not pleasant sight and they said they would fox that. Never did anything to
Remove the stain when checked out they said they would fix it once we checked out. Rented 2 rooms stayed 3 nights. Was not necessarily cheap either, after a long day exploring the island it was a ugly sight to come too.

Leisure Family

10/10

Exceptional

12 Jun 2025

Denise

Loved it

Leisure Family_with_children

8/10

Excellent

03 Jun 2025

Jordan

Nice location on a lovely beach. Overall hotel is very beautiful. Limited dining at the hotel and the ocean view room didn’t deliver on the promise on the third floor but if you were lucky enough to be on the fifth or higher certainly did. Not enough pool chairs with shade options. Great pool diversity though. Overall a great time but definitely doesn’t inspire “have to come back” feelings.

Leisure Family

8/10

Excellent

31 May 2025

robert

I liked everything about the Waikoloa Beach Marriott Resort & Spa except for the resort and parking fee. There was even a tax on the resort fee. Now that is crazy.

Leisure Family

10/10

Exceptional

31 May 2025

Naomi

Waikoloa Beach Marriott Resort & Spa was such a great experience. The staff are a big part of what made this stay so memorable. Bryan our waiter at the resort restaurant was beyond friendly, patient and gave us 5 star recommendations on places to see, experience and places to eat on the Island. Our room was very clean and equipped with everything we needed. The pool was also another amazing experience and close by beach access!! We got suckered into sitting on a time share presentation in order to get free luau tickets, and as much as they tried to pressure us to buy a timeshare, we said nope and got our free tickets to the luau which was spectacular and such a joy to experience. I hope we get the chance to stay again soon!!

Leisure

8/10

Excellent

30 May 2025

Allen

Location was great. The beach access was great and the pool area was very convenient.

Leisure Family

10/10

Exceptional

30 May 2025

Mylie

Good spot and nice pool

Leisure Partner

10/10

Exceptional

24 Apr 2025

Haralds

Emergency and very accommodating

We were notified of a water leak effecting our room and others. We were moved to the neighboring Hilton. The stay there was excellent. Bothe staffs were very helpful, generous and accommodating for this emergency relocation. We still attended the Luau at the Marriott which was superb. A big thanks to Gabriel for working with me and taking care of us.

Partner

10/10

Exceptional

13 Apr 2025

Richard

A very nice resort.

8/10

Excellent

10 Apr 2025

Beatrice H

The view was excellent.

Leisure

10/10

Exceptional

05 Apr 2025

Deborah

Easy to walk to Queen’s Market place- beach pool jacuzzi amazing-
Beautiful grounds and live music added that extra aloha warmth-thank you!

Leisure Self

10/10

Exceptional

02 Apr 2025

larry

Amazingly beautiful hotel!

Beautiful hotel with amazingly friendly staff!

Partner

10/10

Exceptional

31 Mar 2025

Alyson

We stayed here for a wedding and though it was a short trip, I’m so glad I booked this as our accommodations at the last minute. The resort is beautiful and quiet which allowed us to really enjoy time by the pool and on the beach. I would highly recommend this resort to anyone visiting the big island!

Leisure Family

8/10

Excellent

27 Mar 2025

Morgan

We loved our stay but there is obviously newer and older parts of the hotel and we were in the older part which wasn’t too bad as the room was updated but didn’t have a microwave (they charge $10 a day for rental of one) and everything costs a lot of money, from parking to food, to activities (like a luaus at the hotel would have cost us $400 on top of what we paid to stay here and the “resort fees “ we saw at the end of our stay during checkout. The only other thing is that the service at the restaurant is extremely slow, even if you’re one of two people there and there’s no shuttle to the airport, which has caused us to spend a bit of money on Ubers and a rental. Otherwise it’s a very nice place, everyone is very sweet, family friendly and all that

Leisure Family_with_children

6/10

Pleasant

26 Mar 2025

Rupesh

Closer to the beach. Shopping areas around the property. Limited house keeping. Front desk customer service not much helpful, could have been better.

Family

10/10

Exceptional

25 Mar 2025

Ben

Amazing beach access, great staff

Leisure Self

10/10

Exceptional

01 Mar 2025

Melvin

We enjoyed our stay immensely.

10/10

Exceptional

19 Feb 2025

Grace

Lovely resort for the price point. The staff was so friendly and helpful!!

Partner

10/10

Exceptional

18 Feb 2025

Sara

Perfect bay. We watched the sunset every night from the beach. The pools and hot tubs are stunning. Lots for kids to do. Excellent concierge service was amazing, helpful, knowledgeable. Great location. We loved it.

Leisure Partner

10/10

Exceptional

10 Feb 2025

Reimah

The grounds are beautiful. The sunset views are amazing. We love staying here.

Leisure Partner

10/10

Exceptional

01 Feb 2025

Cheryl

Great resort walking distance from Queens and Kings Marketplace. Infinity pool was beautiful. Walk to sandy beach excellent for swimming. Bar and food was great! Would recommend, and we would stay here again . 5 stars.

Leisure Partner

2/10

Poor

26 Jan 2025

Raquel

You are LIARS. SCAMMERS

10/10

Exceptional

07 Jan 2025

Maciej

Great stay
Definitely a better choice than staying in Kona in town hotels. We will be back again

Leisure Family

10/10

Exceptional

31 Dec 2024

Alan

Staff was very friendly and helpful. It was nice to have three pools but please designate one as adults only.

Leisure Family

10/10

Exceptional

30 Dec 2024

Bettina

great resort

Leisure Family

8/10

Excellent

08 Dec 2024

ron

The room had stains on the bathroom wall
The pool was nice
The ice machine needs replacing

Leisure Family

10/10

Exceptional

01 Dec 2024

david

Vfd

8/10

Excellent

29 Nov 2024

Claire

This was our second stay at the Waikoloa Marriott. We really enjoy this place because we got engaged and married in Hawaii. Although our first trip was miserable because they were renovating using jackhammers and there was no peace to be had with all the noise. However, this trip was better. The room’s cleanliness leaves something to be desired but it was still very enjoyable for us. We like to walk around the lava rocks or over to the beach and lay in the beach recliners enjoying the water and the folks swimming in the Bay/Ocean. The people that stay here are friendly and safe. We met a good friend there, Rae Z and it was just a time we will never forget.

Leisure Partner

10/10

Exceptional

23 Nov 2024

Chukwudi

Amazing property with great views and pool area. Staff is friendly and courteous. The beach is also right in front as well. They have enterprise on the property so you're able to rent a car. Amazing shops and food spots nearby as well. I will definitely be back!

Leisure Family

10/10

Exceptional

22 Nov 2024

Patricia

Beautiful, clean, and safe

Leisure Self

10/10

Exceptional

14 Nov 2024

Julie Ann

We stayed in a king pool view room and it was perfect.pools, bea h and hot tubs were wonderful. Dining was very good with staff!

Leisure Partner

10/10

Exceptional

11 Nov 2024

Mario

Great location and amazing sunsets! Staff is great. If you are looking for a party hotel, this is not it. But if you want to relax, be walking distance to the beach, amazing sunsets, and a friendly staff…book it!

Business_and_leisure Friends

10/10

Exceptional

11 Nov 2024

Suzanne Theresa

The property is beautiful!! The staff was friendly and welcoming!! The food at Hawaii Calls was not tasty... the cafe was okay, serving staff not so friendly or willing accommodate requests. Had to leave the resort for meals was kind of disappointing. All in all hoping to return. Mahalo!!

2/10

Poor

08 Nov 2024

Govardhan Reddy

Reservation was updated by Marriott multiple times . We had issue with fan and basic amenities which they have replaced next day. Over all it’s not worth your money

6/10

Pleasant

05 Nov 2024

Carlton

The add on $40 per day plus tax fees that appear optional but are mandatory. Too many add on fees. Not clear.

Leisure