Philippe
Loved the property. 2021 was the hotel's 2nd season in operation. Newly built and nice looking rooms (although limited storage for clothes as there are no drawers other issues such as the outdoor door was hard to close, and a broken shower head holder). Loved the morning and evening buffet (half board means included breakfast and supper). Buffet staff very kind and attentive. Facilities were clean (and COVID measures - masks, gloves at buffet for example - were taken more seriously than in other Cretan venues). Visited in early October, red flag was up the entire time so couldn't swim in the ocean. The pool was cold and not heated so we could not make the best of our experience at the hotel's beautiful beachside/poolside area. Beach is mainly covered by a wooden deck and is narrower than in neighboring hotels, but is well designed with comfy lounging chairs and bar service. The vast majority of hotel clients are Germans, and staff will likely speak to you in German.
