Kimpton La Mer Resort Spa Crete by IHG

Greece , Crete
GEORGIOUPOLIS, DRAMIA
Show on Google | Website | Map

50 reviews shown

10/10

Exceptional

28 Apr 2025

Marie-Hélène

Tout était parfait pour nous, du cocktail de bienvenue au petit déjeuner qui était copieux! Le personnel sympathique et accueillant! C’est très propre! Nous recommandons cet hôtel!

Leisure Partner

10/10

Exceptional

17 Oct 2024

Matthew

A beautiful hotel, rooms are very nice with modern amenities.

Leisure Partner

10/10

Exceptional

05 Oct 2024

jacques

Amazing settings and both pools. Excellent breakfast. Checkin procedure is very annoying.

Partner

10/10

Exceptional

27 Aug 2024

Graham

8/10

Excellent

12 Jul 2024

gina

Friendly and helpful staff. Great facilities. Close to Rethymno and many restaurant options in the area.

Leisure Family

8/10

Excellent

05 Jul 2024

Verified traveler

Lovely 4 night stay on a solo trip.
The staff were excellent and everyone I met went out of their way to give good service.
The hotel is modern and the pool area and beach are lovely. Swim shoes are a must for the beach.

The food was tasty and lots of variety. A typical buffet so warm rather than hot. The food at the beach was good value, as were the drinks.

Spa treatments are very expensive so I didn’t book. The rooms are comfortable and very functional but not 5* luxury. I found it adequate as a solo traveller, but felt it would be cramped if another person was in the room.

Leisure Self

10/10

Exceptional

15 Oct 2023

Bryony

Gorgeous hotel, loved every minute of our stay

Leisure Partner

8/10

Excellent

24 Sep 2023

Kevin

Great hotel with some beach improvements

Solid hotel. Great staff. They did their best and the food was very good. Once they make the beach in man made fashion with less rocks, it will be a true five star. I appreciate it takes time to make beaches more user friendly and look forward to seeing how it improves. Wish them well and look forward to seeing the improvements over time! Definitely keep in mind for future

Partner

10/10

Exceptional

06 Jul 2023

Sarah

Beautiful location, comfortable rooms and amazing service.

Partner

10/10

Exceptional

26 May 2023

William

Fantastic Hotel

Had a short but lovely stay at this hotel in May 2023. I will definitely be returning here!

Partner

10/10

Exceptional

07 May 2023

Marcus Simon

Our stay at La Mer resort was a great surprise! We arrived quite late, after midnight and still had a pleasant reception. Everything was ready for us and we even got unexpected drinks with some fruits and a sandwiches.
The room was clean, modern with great bed and warm shower. All we needed at that time. Everything was as described in the web site and I risk to say, above our expectation.
Spacious restaurant with a large variety for all tastes and a nice view to the outside. All architecture and decoration is nice,with large windows so that you are always looking to the outside.
We hired a car at Chania airport and unless you are considering to stay all your time at the hotel, which is possible, I do recommend to hire a car to explore the island.
Finally, the service, the best we ever had. All staff, without exception, very friendly and helpful, always greeting you with a smile in the face.

Leisure Partner

10/10

Exceptional

01 May 2023

Travis

Seamless check in and friendly staff. We did half board and was totally worth it. The dining had great food and food options. The pool area and beach were also quiet and quite nice.

Leisure Partner

10/10

Exceptional

25 Aug 2022

Michael

Very relaxing

Leisure Partner

10/10

Exceptional

05 Aug 2022

Verified traveler

Great hotel! No regrets!

Beautiful resort! All the staff made us feel welcome and were all very kind.
There was something new on the buffet every day. Great food!
The pool area and the beach were very relaxing.
The small music events were very appreciated.

Partner

4/10

Poor

03 Aug 2022

George

Room was like a cell. Just 2 twin beds. No seating. No nightstand. Found a stool to use as nightstand. At least had 2 chairs & tableon balcony. Beach almost non existent. Did not keep Greek tourism guidelines. My wife contracted covid & we informed hotel & followed guidelines. Isolated/imprisoned in our room for 5 days. No room cleaning during this time. Gave us sheets we changed beds etc. On 5th evening went to sit by pool bar where there were maybe 3 other people outside. We wore our masks. Manager came & basically shooed us away back to our room in a most unfriendly manner. My wife later that evening called him to inform him we were within our rights to do so as Greek Ministry of Tourism now has 0 isolation rules for tourists who catch covid effective 7/7/22. On the Schengen visa web site. He would not believe us.Do not go here or you will lose all you vacation dearly paid for. Staff was lovely throughout.

Leisure Family

10/10

Exceptional

27 Jul 2022

Ali

Outstanding hotel, good sized rooms overall

Jacuzzi was clean and perfect temperature, very nice out door space to relax in the evening with amazing views

Half board food was good and catered for every palate, and changed daily. easy to change lunch to dinner or dinner to lunch depending on plans
Breakfast was outstanding

Plenty of excursions can be organised by the hotel so will always have something to do.

The pool area was very relaxing and the majority of people were in the same age group. Both the pool and beach areas were very clean and easy to order drinks and food to the sun lounger with an app!

The spa was great and had one of the best massages in my life.

During my stay I lost a ring, and everyone went above and beyond to find it and they’ve managed to locate in one of the pool filters!

Highly recommend this hotel without any hesitation and we’ll definitely come back!

Leisure Partner

4/10

Poor

28 Jun 2022

NIKOLAOS

For sure not a five star hotel. The staff was polite but uncoordinated, I had to visit reception desk many times. The biggest drawback was the facilities, I was so close to had an accident in the indoor swimming pool due to the slippery deck-there was no sign anywhere to warn people to be careful. The gym was obsolete with rust in the equipment and the ceiling was leaking. The breakfast was ok, not that much fresh I can say.

Partner

10/10

Exceptional

07 May 2022

Sherine

You need to stay here!

This was one of the top and best hotels I have ever been to.

The staff are so helpful, attentive and friendly.

The manager randomly caught up with us once during our stay before we knew who he was and he checked in on us, and made sure if we needed anything he was available.

The rooms are cosy and comfy. They are environmentally conscious.

The food tasted amazing.

I am still in awe and honestly, do not know how to continue to express how great of a time I had. I felt relaxed, safe and comfortable. It is definitely a place to reset and be still.

Business Family

10/10

Exceptional

07 May 2022

Verified traveler

From beginning to end, the service was amazing! We were greeted with a very tasty welcome drink and was asked if alcoholic or non alcoholic was preferred. Shows that they cared for people’s personal choices.

We went for a friend’s birthday and were kind enough to help us prepare a birthday cake to be brought to the pool bar restaurant for dinner. Everything was on time and tasty!

Breakfast and Dinner was delicious! couldn’t fault it at all! it was more or less different everyday so there was a wide range of variety and always hot!

They cleaned everyday both room and public spaces. The staff were extremely friendly and greeted with a smile everyday!

100% recommend and would visit again!

Friends_and_family Friends

10/10

Exceptional

05 May 2022

Danielle

Room had a great view of the sea and we enjoy watching the sunset and rise from our balcony. Reception has great advice for tourist on activities amongst other things

Leisure Friends

6/10

Pleasant

20 Sep 2021

Natacha

It is a nice boutique hotel,the design is quite lovely.
Pool area and beach area are comfortable.
Would have been nice to see service a little bit more on point. We had to get up to order from the bar if we wanted anything.

A downfall however, the washroom in the room is slightly inconvenient.
To access your toilet bowl you must go thru the shower. If you need to use it while someone is in the shower it will not be possible. Using it after a shower...well..the floor is wet! Not sure why it has been design in such a way.The room itself is very nice.
Check-out was ordinary to say the least. No thank you for staying with us and found the lady to be slightly rude when handing the invoice over.

This hotel can easily be a 4 or 4.5 star but lacks a certain sense of hospitality. I give it a 3.5.

Leisure Partner

8/10

Excellent

16 Aug 2021

Daniel-Robert

Beautiful hotel, not the best value for money.

This is a beautifully designed, modern property in a secluded area east of Chania.

The rooms are small. They are quite well designed for the space, well appointed with a large balcony, a great shower and other amenities. But for the price and market the hotel is going for, they are a bit too small.

Housekeeping was very responsive and did a good job, with one exception — the floors. They don’t seem to have or use vacuums. This became a bit of a concern when we smashed a glass coffee cup and could still find small bits of glass after they had cleaned the room.

The beautiful pool area is very “Gilligan’s Island” in feel with beds constructed of small trees and covered by a crocheted net. Aesthetically it works, and one can envision clever craftspeople putting this all together, but as pointed out by others, it doesn’t work in terms of providing shade and most who were at the pool had towels strung up for shade; this really needs to be fixed.

The food was quite good. We ate at the breakfast bar and the a la carte restaurant. Service at the restaurant was quite oddly done, and bad. In any case, we ate offsite at nearby tavernas most of the time.

All in all it was a great stay. In terms of value for money, I might look elsewhere first the next time but I would gladly come back.

Partner

2/10

Poor

08 Aug 2021

Pictures aren’t everything….

The low room rate is a teaser, everything this else is chargeable and very expensive. The spa services are far too expensive. The breakfast quality is very poor. Noise from the neighbouring tavern is unacceptable until 3am. (And they tavern patrons took over LaMer’s parking spots. Guests were told to park down the street.

Partner

10/10

Exceptional

17 Jul 2021

Verified traveler

Excellent

Very relax and tranquille place, the food is excellent
One downside the pool furniture is very stylish but does not provide shade,

Self

10/10

Exceptional

08 Jul 2021

Verified traveler

The hotel is really nice with modern design.The pool area is the perfect place to relax and recharge your batteries. All the staff was amazing especially the kitchen staff and the manager of the pool bar. I informed him about my boyfriend’s birthday last minute and he managed to find a birthday cake and a candle. All in all, we had an amazing stay at this property. I highly recommend it

Leisure Partner

10/10

Exceptional

20 Jun 2021

Verified traveler

This hotel is AMAZING. The staff is absolutely incredible. They were so kind, helpful, and funny. The hotel itself is absolutely gorgeous and has the most incredible views. The food is also soooo delicious. It was very clean and they were super super covid safe! We had an amazing experience I will definitely be returning. Thank you!!!!!!!

Leisure Friends

10/10

Exceptional

08 Sep 2020

Victoria

Beautiful instagram-worthy hotel!

The hotel is beautiful!! Me and my friend just came back from 5 nights here and we had such a good stay. The rooms, pool area and bar/restaurant/lobby are all simply stunning. The hotel is a little away from anything, but the town Rethymno is only about 20 minutes away and perfect for the evenings (£2.50 on the bus, about £18 in a taxi). The breakfast and dinner in the buffet restaurant was surprisingly good for a buffet, and we bought lunch at the pool bar (prices are pretty decent for 5* and the pizzas are sooooo good). Also, the £12 bottles of La Mer white wine are way worth drinking! The only little issue was that for our first few days we had to call reception to turn the aircon on in our room as it wasn't working properly, but someone did come fix it in the end. The staff are all super friendly, especially one girl who would serve the pool bar in the day and the juice at breakfast but I never got her name! The hotel is totally instagrammable and I'd definitely stay again!! (Oh and grab yourself a Mai Tai at the pool bar.... be warned thought they're a bit strong)

Friends_and_family Friends

8/10

Excellent

27 Aug 2019

Yakuta

4 star rooms could be bigger and better finished

The rooms seemed new yet the bathroom drainage system had a huge fault. The shower flooded the entire room on day 1. Hotel staff weren’t surprised, they laughed and said this happens in all the rooms, we’ll get it cleaned.

Self

10/10

Exceptional

25 Aug 2019

Verified traveler

The resort was amazing, perfect service and happy staff. My husband and I spent our honeymoon over there and it was simply perfect! We would come back to the resort for sure.

Leisure Partner

10/10

Exceptional

17 Aug 2019

Marcia

Amazing

Everything was perfect.

Partner

6/10

Pleasant

08 Aug 2019

Verified traveler

It is what it is

We stayed at La Mer thinking that we would get the best of both worlds in Crete, a relaxing stay on a beach but close to city life. We called the resort in advance of our stay, like we did with all of our island accommodations in Greece, to rent a car. We were told that there was no need to book anything in advance as there would be no issue with solidifying one on the day of check-in but they were wrong. When it came to renting a car the staff couldn’t set one up for us and blamed us for not looking into this ourselves. Keep in mind this resort is in the middle of nowhere and if you don’t want to choke back the awful buffet they offer or see some Cretian culture (this is a French hotel) then you need a vehicle. We spent an entire day trying to setup our own car, with the staff being less than helpful and at times yelling at us to get their point across that there were no rentals available. We took matters into our own hands and rented one, which we had to take a cab to pick-up an hour away (not cheap). We later found out that the owner had their own car rental company and they didn’t want us to use any of their competitors. The worst part of this all is that we wasted an entire day trying to figure something out when we had previously been assured that it would be no issue.

Lastly, what most reviews fail to mention is that the French army retreats here after fighting oversees. Their stay is complete with onsite physiologists and at night they can be quite rowdy.

Partner

10/10

Exceptional

21 Jul 2019

FaicalH

Beautiful hotel, design and architecture. The staff were particularly amazing, and treated us so well :)

Thanks again and hope we’ll be back soon!

Leisure Partner

8/10

Excellent

17 Jul 2019

Verified traveler

Okay to good

Parts of the hotel and stay were nice, but there was room for improvement in some areas. The restaurant had a nice selection of food options, however, service was better at dinner than at breakfast. The pool restaurant was hit or miss. The view from the pool is very nice. The room is on the small side and housekeeping didn’t always do everything each day. The spa was just okay. The gym is not that great - the mats are disintegrating, there’s no way to sanitize the gym equipment, and the water was empty on several occasions. There’s also not a lot that you can walk to around the hotel. Some form of nightly entertainment such as live music or trivia would be nice. It is relaxing and quiet by the pool and beach area.

Partner

8/10

Excellent

06 Jul 2019

diego

Awesome Hotel!

Great hotel. Amazing architecture, very good food. Great pool and beach right in front. Room really good. Can improve the service. The waiters kind lost...

Partner

10/10

Exceptional

15 May 2019

Verified traveler

The lay-out of the entire Hotel was amazing.
Upon arrival we received vouchers for massages which were delightfull

Friends_and_family Family

8/10

Excellent

23 Apr 2019

Verified traveler

Enjoyable stay

The hotel is very clean, has good food, and a friendly and attentive staff. We really enjoyed our stay at the La Mer.

Partner

8/10

Excellent

22 Apr 2019

stephen

Chic designer Hotel

hotel modern design , nice out door pool. With indoor as well . Rooms a bit small.Not a great beach better a mile down the road

Partner

8/10

Excellent

31 Aug 2018

Besart

Nice hotel close to the beach

Nice 5 star boutique hotel close to the beach. Overall pleased. Good breakfast. Abit dissapointed with the cleaning of the rooms as towels were never changed. Had to ring them up everyday.

6/10

Pleasant

09 Apr 2026

Liliana

Pænt værelse, men de var slet ikke klar til gæster !
Ved pool området var der ingen solparasoller !
Der var stadig håndværker på hotellet område.
Aircondition kunne kun varme op, så det var ikke muligt at sove køligt.
Der stod at der var havudsigt fra værelset, men der var “kun” del vis havudsigt.
Den indendørs pool var ikke opvarmet.

Partner

10/10

Exceptional

20 Oct 2025

Natascha

Sehr liebes Personal, super schöne Anlage, sehr sauber und entzückende Babykatzen - die unseren Aufenthalt heimeliger gemacht haben.
Wenn wir wieder nach Kreta Nähe Chania kommen, dann bestimmt wieder in dieses Hotel. Sehr zu empfehlen.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Marcos

Fantástico!

Tivemos uma semana inesquecível nesse lugar fantástico!

Partner

10/10

Exceptional

17 Aug 2025

Götz Peter

Unser Aufenthalt war perfekt. Zimmer und Betten waren hervorragend, das Frühstück top, Pool und Strand ebenfalls. Sehr gut gefallen hat uns zudem der ökologische, nachhaltige Ansatz. Die Mitarbeiter und Mitarbeiterinnen waren ebenfalls sehr freundlich, hilfsbereit und wir können das Hotel uneingeschränkt weiterempfehlen!

Leisure Partner

10/10

Exceptional

11 Oct 2024

NELL

Fabuleux

Evasion dans un cadre fabuleux : hôtel chic et raffiné, nous avions réservé une chambre avec jacuzzi privatif, petit-déjeuner délicieux et varié, l'ensemble du personnel toujours chaleureux à notre égard. Merci pour tout ! Je recommande à 100%.

Partner

10/10

Exceptional

08 Oct 2024

Eric

Avant dernière journée en Crète

Très beau site près de la mer. La chambre n’est pas très grande mais super bien disposée avec vue sur la mer et le lit est très confortable.

Partner

6/10

Pleasant

01 Oct 2024

Lucas

Nice and comfortable hotel, but not worth the price.
Check-in is weird: employee gives you a QR-code and you do your own check-in, while they wait...
They also decided to start cleaning the room one hour before official check-out time, even if we were not ready.
For the dinner buffet, water not included in the price (it comes free with every meal everywhere else on the island).
Altogether definitely not worth the price.

8/10

Excellent

31 Aug 2024

Cyrille Patrik

La vue depuis la chambre est magnifique mais pas d’ombre le matin sur le balcon.
Chambre magnifique et très design mais il n’y a pas d’armoire, placard ou tiroir pour les habits, juste une grande penderie (tringle) pour des ceintres.
La piscine est magnifique et les transats très sympas. Malheureusement il n’y a pas assez de places (plage ou piscine) pour le nombre de chambres, il faut réserver sa place très tôt, sinon il n’y aura aucun endroit où se poser et il faut attendre pour le cas ou quelqu’un partirait.
La plage est en gros cailloux, la mer est donc difficile d’accès, chaussures indispensables.
La nourriture est très bonne et le buffet (demi-pension) est très varié.
Le personnel est très attentif et sympathique.

Leisure Partner

10/10

Exceptional

26 Aug 2024

Gabriele

Das freundliche Personal, der allgemeine Service, die Auswahl der Gerichte. Es war eine sehr schöne und entspannte Zeit.

Leisure Partner

10/10

Exceptional

20 Aug 2024

Patrick

Wir haben uns wirklich sehr wohl gefühlt und unseren Aufenthalt im La Mer sehr genossen. Es ist eine sehr schöne, schlicht edle und moderne Unterkunft.
Das Personal ist äußerst freundlich und hilfsbereit. Das Essen, sowohl Frühstück als auch Abendessen oder auch die Speisen an der Poolbar waren sehr lecker. Der Fitnessbereich (Indoor und Outdoor) ist zwar überschaubar, lässt aber keine Wünsche offen.
Die Lage fanden wir auch sehr gut. Zwar ist der hoteleigene Privatstrand ein Kiesstrand, aber ein langer Sandstrand ist in 15 Minuten zu Fuß erreichbar. Genau wie ein Supermarkt oder diverse Autovermietungen.
Die einzigen 2 \"Kritikpunkte\", die wir haben, sind, dass der Pool ziemlich warm ist (immer Geschmackssache, aber für uns war es keine Erfrischung) und dass es im Zimmer keinen geschlossenen Kleiderschrank gibt. Lediglich ein paar Fächer und eine Garderobenstange.
Das ist aber \"meckern\" auf hohem Niveau.
Wir würden das Hotel La Mer wirklich jedem bedenkenlos weiterempfehlen.

Leisure Partner

10/10

Exceptional

08 Aug 2024

damien

Parfait

Excellent séjour, hotel bien intégré dans son environnement, calme, belle plage privée,.
Personnel au petit soin, chambre pas très spacieuse mais confortable, jacuzzi agréable.

Buffet diner et petit déjeuner de très bonne qualité.

Excellent séjour, trop court malheureusement.

Partner

8/10

Excellent

13 Jun 2024

Mike

Leider wenig Schattenmöglichkeiten am Strand und zu viele Steine auf dem Weg ins Meer. Der Strand war sehr sauber.

Leisure Partner