Name: Prima Luce Downtown
Address: trg gaje bulata, 5, Split, 21000, HR

6/10

Pleasant

28 Jul 2026

yan

This hotel is contained on top of a shut down mall. Although the pictures show hard floors, there’s old carpet. It’s centrally located and convenient! And the staff is lovely.

6/10

Pleasant

15 Jul 2026

Ilya

Nice hotel. Comfortable bed, but a bit tight for 2 adults. Shower and bathroom amenities are excellent and spacious. Air conditioning kept up, no issues. Only one big problem. The Club Boiler across the street is open till 5am, 7 days a week, and it was difficult to sleep through the night. Bring earplugs and enjoy your stay, but we had a hard time sleeping, which made our mornings difficult.

Partner

2/10

Poor

12 Jun 2026

Ahmad

Room was ok and location is good, as long as you don't have a car. Other than that, it is a 3 star. Management is terrible. No amenities. Run down building.

Family

6/10

Pleasant

29 May 2026

Jose

Property was a bit hard to find. Yea it’s in a popular building, however the entire building is under construction. The building is actively being worked and covered when arrived i wasn’t informed where or how to access the entry since the hotel was in the 3rd floor. I had to call to get those details. The room had a carpet that didn’t look well kept but was still clean. It was very spacious and clean bathroom with an amazing location. Oh and you can hear the construction in the early mornings.

Self

10/10

Exceptional

22 May 2026

Nadezhda

Hard to locate the hotel as there is no signs where to enter, it took us some time to find it. There is construction on 1st floor and it sims like you got scammed with the hotel. Ones you enter the glass door there is elevator that takes you to the 5th floor, that's where hotel is actually located.

Friends

6/10

Pleasant

21 Apr 2026

Clifford

Room smelled musty.
Possibly caused by the construction works going on in the hotel lower levels, which we weren't informed of until booking completed and paid for.

Partner

10/10

Exceptional

02 Oct 2025

Jason

Clean

Partner

10/10

Exceptional

26 Sep 2025

Iwona

Don’t get fooled by outside appearance of the building. Not welcoming. But once you get to the third floor you will be nicely suprised. Rooms are very clean, newly renovated and with taste. Highly recommended

10/10

Exceptional

18 Sep 2025

Jose

The room was beautiful and cleaned daily. We received fresh towels daily. The staff always friendly and helpful.
Thank you so much,
Eugene & José

Leisure

10/10

Exceptional

01 Sep 2025

Odilon

Nice view

Self

8/10

Excellent

12 Aug 2025

Manuel

Hotel was great albeit was a little surprised they had no toilets around reception. The location was questionable as the shopping centre is effectively shut and the only operating business is the hotel itself. Entering via a back door also didn’t deliver on that luxury feeling we were expecting. Staff was very friendly and delighted they allowed an early check in

Leisure Family_with_children

8/10

Excellent

05 Aug 2025

Anthony

Overall nice place

6/10

Pleasant

05 Jul 2025

Roland

Outside the property is run down with lots of graffiti. The room was large and the bathroom was really nice but bedroom carpet was old shag. The front and lobby was closed and had to use the service elevator through the back grimy part of hotel. For the premium price it was not worth it.

Leisure Family

8/10

Excellent

30 Jun 2025

Niyi

The staff were helpful. They always checked we were ok. They gave us a fruit bowl. That was lovely.

Location of property excellent- restaurants, shops etc walking distance to many things.

Only down side - located in a shopping centre that is closed and deserted. The external ambience is not appealing.

Leisure Family

6/10

Pleasant

18 Jun 2025

Ameet

Under construction, so only rooms were good, but not nuch else

2/10

Poor

05 Jun 2025

Lynette

Room average. Old building. Lacking signage. Entrance difficult to navigate. Lift malfunctioning and stairwell inaccessible. Smashed glass front door. Some machinery/aircon or generator made loud continuous noise from 11.00 pm until 5.00 am. outside my room. Windows inaccessible, were high up on wall and partially opened enabling sound unrestricted. Unable to complain until morning when leaving having slept very little. One clerk pleaded ignorance and prevented her colleague from speaking further when she commented \"I know what that is\". Paid by cash on arrival , receipt not forthcoming and had to ask before leaving for a tax invoice receipt. Really does not live up to its image online. Would not recommend to anyone.

10/10

Exceptional

21 Sep 2024

Tan

Masha the receptionist was so friendly and their recommendations were great! I would def stay here again!!!

Leisure Friends

2/10

Poor

13 Sep 2024

Donald

embedded inside a Colors of Benneton store, the entrance was not marked. After hours the entrance was plain creepy

10/10

Exceptional

09 Sep 2024

Lauren

A wonderful stay at Prima Luce. You are steps away from the old town and all it had to offer, as well as a close bus ride or 30 min walk to the beach. The staff were very friendly and helpful.

Leisure

10/10

Exceptional

08 Sep 2024

VIVIAN

The property staff were so nice and friendly. Helped with all questions and concerns. The hotel property was clean and walking distance for everything.

Leisure Partner

2/10

Poor

07 Sep 2024

eli

Worse experience of my life it’s not a hotel it’s inside a building on the third floor bed was horrible no amenities in the bathroom pictures are miss leading do not stay here I got robed paying $250 a night Expedia you should be ashamed to have that on your website

Leisure Partner

10/10

Exceptional

25 Aug 2024

Mina

Excellent location, quiet, and staff are helpful

Business Self

6/10

Pleasant

24 Aug 2024

moumita

The area is prime. But the property was located in an abandoned shopping mall. Felt quite unsafe at night. The hotel also didn't have extra pillows, towels or blanket. Not a pleasant start for a 4 star.

Friends_and_family Family

4/10

Poor

17 Aug 2024

Harsha

Not a typical hotel

Hotel
What an experience! Highlighted pros and cons.

The neighbourhood is not like any other - my wife was reluctant to get out of the taxi. Having said, nothing happened to us or any of bringings. This certainly is not a 4-star hotel, may be 2.

On the ground floor there is a Shop. First and second floors have closed down shops. Third floor occupies this hotel and reception shared by another hotel which is on other side of the floor. No uniform for reception staff, just in casual clothes. But they were friendly and helpful and helped when asked.

There was a fire alarm, by mistake. Still I was allowed to go in lift since stairs are blocked off by tape since you can access the shut down shops. I asked what to do in case of real fire and if ok to take stairs. Was told not to worry, there won’t be any fires! Didn’t get the room as in booking. Very small windows bit high up without being able to see outside, like in a prison.

Came in August and the A/C is not enough for room. At 18C displayed but doesn’t work for that temperature. Asked for an extra pillow but didn’t have.

But, Hotel is in a very convenient location. Once out, you are in the centre of Split in a minute. We stayed for 4 nights with 2 children and once get used to it, you are OK. Room and bathroom were clean and tidy. But, won’t be staying again, that’s for sure.

Friends_and_family Family

8/10

Excellent

04 Aug 2024

Bryan

Great rooms. The hotel seemed to be under construction. Conveniently located with great prices

Leisure Self

6/10

Pleasant

25 Jul 2024

Jaime

The room was clean and as pictured. There is no rooftop bar and the building is half empty. We felt safe; it just wasn’t exactly as imagined for the price paid.

Leisure Family

10/10

Exceptional

21 Jun 2024

Gabrielle

You can hear club music at night but outside of that it’s a great stay. I just went to sleep before the music started

Leisure Friends

8/10

Excellent

22 May 2024

Ivana

Great location and staff

6/10

Pleasant

23 Jul 2023

Mark

Apparently unless you pay an extra 30 Euros they allocate you a noisy room that they know is noisy!

Self

8/10

Excellent

26 Jun 2023

Heather

The entrance was a bit hard to find and rooms did not look like the pictures but it was adequate.

Leisure Family

8/10

Excellent

19 Jun 2023

Diane

Interesting location in a re-purposed dept store

Interesting location in a re-purposed department store. Wish we knew because we walked right by the location when looking for it. Rooms were very nice, beds were comfortable. No \"mini-bar\" as indicated and room fridge was warm upon arrival but did work after a few hours. Seems a bit over-priced for what it is but can appreciate that it's the rate they are able to get these days

Friends_and_family Family

2/10

Poor

09 Jun 2023

Jason

Do NOT stay here. Our room smelled like dead bodies and sour yogurt, and there were massive black mold patches in the ceiling corners. Do not let the nice photos and good location fool you. When asked to be moved to another less stinky/moldy room, we were given a can of air freshener :(

10/10

Exceptional

01 Jun 2023

Michael

Excellent hotel 50m from Split Old Town

Unique hotel (top floor of a disused shopping centre), in a fantastic location just 50m from Split’s Old Town.
Staff were professional and friendly, room was excellent - large with very comfortable bed and big bathroom. A great place to stay for a few days when exploring Split.

Partner

8/10

Excellent

26 May 2023

Bonnie

Location was close to city center. Unusual entrance and exit. Parking was a challenge.

10/10

Exceptional

18 Apr 2023

Verified traveler

Lovely hotel - highly recommend

The cleanest hotel I have ever stayed in. Very fresh and really lovely receptionist. Great location and fantastic price. Highly recommend. The only downside is that the breakfast room is very small (around 6 tables in total) and there is not much selection (mainly cold foods), however as the hotel is so close to restaurants it’s not too much of an issue. If they improved the breakfast this hotel would be perfect.

Friends_and_family Family

6/10

Pleasant

27 Jul 2022

Paul

The Room was clean, in a great location, safe, well equipped and reasonably spacious. However, its not what it seems to be. Its not in a Hotel so there are no hotel related services. The staff are not Hotel trained so dont expect that. The services that we thought were offered, including roof terrace, and food and drink, or actually a Suite as opposed to a Room, are not as offered. Covid seems to have put paid to anything and everything except for the room itself. Which is understandable, but please update your offer to reflect the current truth. Even wifi failed for a day. On arrival, the safe didnt work, the windows were dirty as was some bedlinen. The bedlinen itself is paper thin as are the pillows.
Having said that, the room is very clean, reasonably spacious, is very well soundproofed, and in a great location for e erything Split Centre has to offer. But in no way is any of the experience or facilities, luxurious.

Leisure Partner

8/10

Excellent

14 Jun 2022

Anicea

Fantastic price, nice large room

Leisure

10/10

Exceptional

23 May 2022

Xun

In old town, close to lots of restaurant and less than 5 minutes from most attractions. And still quiet for sleep at night.

Owners are very helpful and responsive in optimizing trip itinerary

Leisure Self

6/10

Pleasant

22 Apr 2022

Verified traveler

Acceptable Place to Crash but not Elegant

Overall a fine stay though we had some issues throughout. The photos really give a boutique and elegant vibe when in reality the building the hotel is in and the paint schemes, entrance, etc... All leave a lot to be desired.

The hotel is located inside of a half-empty mall and the main access is through the back service door and elevator. It feels a bit sad and the rooftop cafe is closed as well making the place really just a room.

Our room was fine but the mattress and bedding was really not good or comfortable though everything was very clean!

The last weird thing was that three times in two days we had people enter our room without even knocking first! We were told that the first two times was the cleaner but she never stated housekeeping or tried knocking. The third was one of the employees we'd talked to before and he didn't knock either. We never felt unsafe but never in any hotel stay have I experienced something like this which was very odd and felt extremely off and weird. Why wouldn't anyone even knock first?? All three times they just said \"oh, and closed the door\" not even needing anything from us..

Anyways, for the price, I suppose the hotel is fine if you need a clean place to stay in a good area but that being said, for not much more money you can have a very nice luxury hotel in Split with included breakfast, a much nicer atmosphere, and better security.

Friends_and_family Friends

10/10

Exceptional

16 Oct 2021

Juliana

I had a great experience during my stay, perfect location, just a few blocks to the old town and the Riva, plus great services to both beautiful lady Mirna and Eva, always willing to help, thanks for both!
I will come back!
Juliana Lima

Leisure Self

10/10

Exceptional

15 Oct 2021

Veronica

Close to old town. Very walkable. Close to stores and groceries so easy to stock fridge. Felt safe there. Easy access in and out. Staff explained everything well.

Leisure Self

10/10

Exceptional

11 Oct 2021

David

Great location

Partner

2/10

Poor

05 Oct 2021

Christina

Don't stay here

The stay was very bad, no one at reception for over an hour on arrival. Note on desk said back in 5 minutes with a number to call if assistance needed. I called it rang to the empty reception desk. No towels in the room and the reception argued with me before looking. The safe in the room was unusable. Worst part, I went for breakfast on last day. I had a late checkout as a gold member reward. I verified that before going. Parking was a 15 minute walk, I took my suitcase to the car and planned on getting the rest at check out. When I returned only 15 minutes past normal check out they had already come into my room. It was not cleaned but my belongings were gone. I dug through the trash and found my cosmetics and electric tooth brush as well as the opened food in the fridge. However the bag of souvenirs, my battery charger, tour books and all unopened food were gone. The receptionist who that morning I had a long conversation in english with, suddenly spoke no english, the cleaners were no where around.

But, the room was very pretty...

8/10

Excellent

30 Sep 2021

Pedro

Good location

Good location at an affordable price

Partner

8/10

Excellent

21 Sep 2021

Lisa

The property is right outside the old city walls, nice and close to get to everything in Split but very quiet.

Leisure Family

6/10

Pleasant

09 Sep 2021

Sequoia

Perfect location, room was a great size for a family, but very dated.

Leisure Friends

6/10

Pleasant

04 Sep 2021

Daisy

The beds are really worn down and the property feels more like a hostel deluxe

Staff was really friendly and helpful though!

Leisure Partner

8/10

Excellent

11 Aug 2021

Verified traveler

Room was clean. As the property is above a shopping area, the regular entrance is closed by 9pm, but there is alternate access by use of your key card. Check with the friendly staff to ensure how you will access the property after hours.

Business Self

4/10

Poor

30 Aug 2020

Verified traveler

No parking space provided

We booked this place because it stated that they'd provide a parking space, which was a false statement. They do tell you where you could park, but it is a public parking space somewhere in town and you need to be lucky to find one which wouldn't charge for the entire day AND night (6 Kunas per hour). The room was clean, but you need to close the curtains so the sun won't shine into your room, otherwise it is way too hot inside, even with the A/C on. And don't get me started on the bathroom temperature, it feels like you walk into an oven since the air of the A/C doesn't reach the room and you can't open any windows. I can't tell if we were just unlucky with the room, but from our experience, I wouldn't recommend this accommodation. The only positive things about this place are the location (walking distance to the town's center) and the friendly staff.

Partner

10/10

Exceptional

19 Aug 2020

Donald

Great location!

Great location!

Friends_and_family Family

10/10

Exceptional

30 Dec 2019

Phoirs

A must stay visit

Exceptional rooms. Luxury with carpet flooring, I love it. Amazing view of city and mountains. Perfect location, heart of the old town city, everything at your door steps. Taxis and public transportation downstairs. Service excellent and reception staff beyond great. I highly recommend this hotel to anyone coming to Split.

Self

8/10

Excellent

10 Oct 2019

Verified traveler

Quirky hotel, makes good use of what would otherwise be empty shopping centre space, right beside the old town. Nice rooms, good location.
Out of hours access when the shops are closed is via a service yard to the rear of the building, bit strange but not unsafe.
Our room faced the sun so it was like a sauna, small AC unit couldn't cope, and this was in October!

Leisure Partner

4/10

Poor

06 Oct 2019

ka-kwong

Hotel remarks

It is near old town and seaside but hard to find the location. The room condition is beyond standard. Anyway the staff is helpful.

Partner

8/10

Excellent

06 Oct 2019

Verified traveler

Room good as expected but it was above a dept store so access was through goods yard on Sundays and between 9pm and 9am. Also the adjacent cinema had become a nightclub which went on until 6am on 2 of the nights we were there. They could not change our rooms or give any refund but we did reach a compromise giving us breakfast for the rest of our stay at a hotel 10 minute walk away. On the final night the electricity circuits kept blowing making it sound as if we were under seige. It was the result of a thinderstorm but was very unnerving. Advice anyone booking this property to check Central Nightclub gigs if the bass reverberations would disturb them.

Leisure Partner

6/10

Pleasant

01 Oct 2019

Danielle

3/5 stars.

We arrived and I couldn’t wait to take a shower after our long flight. I got in the shower and noticed a lot of hair all over the shower wall. It was gross. The front desk staff was very nice and helpful. Location was great and the rooftop was a nice benefit with views of the city and water (I wish the front desk would have mentioned it to us because we didn’t find out about it until the last night) The room was a nice size. The beds were hard and they only gave us one pillow each (2 total). They didn’t provide washcloths which would have been nice. Overall I would rate this hotel 3/5 stars.

Friends_and_family Friends

6/10

Pleasant

23 Sep 2019

Verified traveler

The hotel organized airport transfer and we were dropped off at a dark alley. Hotel is in top floors of a mall and above a nightclub. A little bit loud. But rooms were clean.

Leisure Partner

8/10

Excellent

22 Sep 2019

Catherine

Great location

Great location but hard to find and number listed to call is the managers and when we contacted him to find how to get in he automatically hung up the phone. Front desk number wasn't listed via hotels.com

Partner

2/10

Poor

09 Sep 2019

Verified traveler

First of all the entrance on sundays to this property down an alley into a loading bay door also midweek before 9.00am and after 9.00pm the same never have we come accross a supposidly 4 star property with this , and thats not advertised on your webbsite only a picture of the stores opening hours that does not explain this entry an absolute disgrace ; our room as i told the staff was a like a prison cell no fresh air , no window opened for the week the bit of natural light from the small pains of glass up just below the ceilng was not enough to give enough daylight and when we looked out of the window all we could see was the roof slates and a bit of a sky line , i wonder do expedia actually inspect the properties before you sell them to unsuspecting guests for holidays also we had to have airconditioning on 24 hours a day to keep our room cool which meant the constant noise at night because of the lack of fresh air was nightmare to sleep in so for unsuspecting people booking this property for which should be an enjoyable experience stay away from room 308 and make sure you check what room you are getting on booking or your holiday will be destroyed .

Leisure

10/10

Exceptional

05 Sep 2019

Federico

Top spot in the hearth of the old town!

Although we haven't spend much time in Split and in the rooms, our experience was definitely positive! Rooms - although weirdly located on top of a sopping centre, is a top spot for sightseeing city, being located 5 minutes waking from the promenade and in the hearth of the old city. Recommended!

Partner

8/10

Excellent

01 Sep 2019

Verified traveler

Room was is great location. Very clean. Very large. Pleasant staff.

Leisure Friends

10/10

Exceptional

22 Aug 2019

Verified traveler

Great hotel in an amazing location. Loved the room!

Leisure Partner

10/10

Exceptional

15 Jul 2019

JenniD

Perfect location and very clean. The bathroom was nice and recently updated. Very welcoming staff and comfortable accommodations.
Ivan, the front desk attendant was extremely helpful and really helped ensure that we got the most out of our stay in Split! He was happy to provide city maps to help us navigate Split with ease. He provided suggestions on places to eat, the best beaches, and the points of interest in the city.
Definitely recommend staying here while in Split.

Leisure Partner

10/10

Exceptional

11 Jul 2019

Keith

Great stay in a lovely room. Staff were really helpful and answered questions we had.

Partner

2/10

Poor

23 Jun 2019

William

The opposite of Luxury!!

Elevator out of order, had to lug bags up 5 floors. No bell boys upon arrival or departure. Had to be left off a block and a half from the hotel entrance and drag our bags over the streets to its mall entrance. How can they stay in business??

Partner

8/10

Excellent

27 May 2019

Verified traveler

Located just outside of main tourist area but comfortable walking distance of all the sights

Leisure Partner

8/10

Excellent

11 Mar 2019

Verified traveler

Close to shopping, dining, transportation. Super friendly staff.

Leisure Self

10/10

Exceptional

05 Nov 2018

Anonymous

Great location close to old city. Clean comfortable hotel.

10/10

Exceptional

17 Oct 2018

Hiroshi

Once you get used to its quirky location

The unique arrangement of the hotel ( on the 5th floor of a department store)meant we missed it and went next door to its sister establishment (stupid G##**e Map!). The rooms are spacious and well furnished even if too modern for my old taste. The hotel is well located, only minutes walk to the old town. No complaints.

Partner

10/10

Exceptional

09 Oct 2018

Verified traveler

Great location

Location is superb ans the staff is very friendly and helpful.

Family

6/10

Pleasant

30 Sep 2018

Verified traveler

Nice hotel

Very nice hotel, staff very welcoming, good location

6/10

Pleasant

29 Sep 2018

E&J

Excellent location

Excellent location close to Diocletian Palace, restaurants and ferries. The Prima Luce have excellent staff who are friendly and very helpful. The rooms are big and very clean with unusual decor.It's above shops in a rather unattractive building which is locked after 9pm afterwhich you use the back entrance. Unusually for European hotels, it supplies a kettle with tea and coffee.

8/10

Excellent

26 Aug 2018

Verified traveler

Convenient location to the port and old town

Parking always difficult in Split due to local restrictions, be prepared to walk to and from your car if you have one.
Beds very firm.
Staff very obliging and informative.

10/10

Exceptional

10 Aug 2018

Verified traveler

Good location, easy to get to. Good location, easy to get to. Good location, easy to get to. Good location, easy to get to.

10/10

Exceptional

07 Aug 2018

Graeme

Beautiful room, fantastic location

Right from the moment we arrived we loved the property. The staff were warm and welcoming, giving us information about the city and recommendations. The room itself was modern, stylish and comfortable, a true luxury room. The location was perfect for walking anywhere in the city with lots of fantastic sites and restaurants nearby. We would highly recommend this property!!!

Partner

10/10

Exceptional

07 Aug 2018

Verified traveler

Luxurious, modern hotel

My friend and I only had one night at this amazing hotel. We had an airport transfer organised which was excellent seeing we arrived late at night. Our room was modern,spacious and luxurious. They gave us directions how to get to where we had to meet our tour the next morning. Very friendly, professional and helpful. Could not fault this place. Would definitely stay here again.

Friends

10/10

Exceptional

06 Aug 2018

Tom

Excellent accomodation and location

Wonderful location in the old town yet modern and complimentary to high end accomodation finishes

Family

10/10

Exceptional

05 Aug 2018

Mark

First class hotel on top floor of Hotel !

This was an unexpected JEWEL! This is a newly renovated top floor of a mall. Yes- you get to take either the escalator or mall through the small mall to get to your room! The rooms were crazy modern- and so fun! The rooms had everything we needed and more. Plenty of room- a refrigerator- robes - slippers- safe- bathroom- walk in shower - sitting chair - desk / tables. The staff were BEYOND helpful to us. They really cared whether we were having a good time in their city. The location was within 5 minute walk of everything we wanted to see in beautiful Split. Grocery store within 5 min walk - and tons and tons of great restaurant choices. After hours entrance in the back of parking garage when mall was closed. Once we were shown / told - it was not a problem. I know they want to make this entrance a bit “nicer”- but it was fine ! Would highly recommmend!

Friends

10/10

Exceptional

02 Aug 2018

John

Fabulous location

SUPER clean! Wonderful location and room. Looks just like the pictures. Front desk staff was very helpful. Paid parking around the block, reasonable prices. Not handicap (or stroller) accessible without going up a few stairs.

Family

10/10

Exceptional

01 Aug 2018

ALTHEA

Excellent accommodation in beautiful Split

Fantastic accommodation. Very comfortable beds. Position perfect. Friendly staff. Cannot fault them on anything. Will definitely stay there again.

Partner

10/10

Exceptional

20 Jul 2018

Verified traveler

Great location, superb service, excellent in all aspects.

10/10

Exceptional

05 Jul 2018

Charlie

Best spot in split

Incredible stay, helpful staff... most of all exceptional location to everything in split!

Partner

8/10

Excellent

04 Jul 2018

Verified traveler

Great location. Only a 5 minute walk to the Diocletian Palace. Room is new and modern. It is located on the 3rd floor of a department store so was confused at first when trying to find it. Reception area is simple but you’re not spending time there. Wifi works great. Parking is close, about a 5-7 minute walk. Note that the parking area we parked in is not the same as the hotel’s recommendation. The hotel offered a slightly cheaper spot but much further and we decided to pay a little bit more based on proximity.

10/10

Exceptional

26 Jun 2018

Verified traveler

Clean modern spacious room with great staff

This is a small hotel on the 5th floor of a commercial building in the heart of old town. Location is excellent. The entrance is not too fancy and if you arrive at night it may be hard to locate as you have to find a side entrance. But the rooms are very modern and everything works well. The AC is cold and on even when one takes the key card out of the slot. The showers have great pressure. The staff are very helpful and friendly. The waterfront is 5 min walk and all the great shops and restarants are right outside. Room is spacious and has closet, fridge, bathrobes, towels, dryer, free water and free wifi.

8/10

Excellent

07 Jun 2018

Verified traveler

The hotel can be difficult to find even with sat nav and phone. But its overall location right on the edge of the old town is great for exploring and is well placed for eating out.

10/10

Exceptional

06 Jun 2018

Saffy

After having a bad start in Split. This hotel was perfect!!! It was clean and the staff lovely. The location was perfect for everything, situated in the beautiful old town. The rooms were cool and clean. Would definitely recommend and revisit!

6/10

Pleasant

05 Jun 2018

Dee

Close to Diocletian palace

This is a bare bones hotel with minimum facilities. Beds are hard, blanket is thin, not much storage place for clothes and the toiletries are minimal to none; no soaps. Shower water is deliberately set to luke-warm as the tap water is fine. Parking is non-existent and have to use external garage and pay. Little more effort in above can help make experience better - no idea why they are so stingy with products and hot water. Gal in front desk was very helpful in giving perfect advice for Plitvice - so thanks to that

10/10

Exceptional

04 Jun 2018

Verified traveler

Pros: Great location, beautiful room and friendly staff!
Cons: Late-night checkin could be a bit clearer but overall was relatively easy to get to.

10/10

Exceptional

29 May 2018

Karen

Nice hotel in Split

The location is great, right at the start of the old town. The hotel is nice and the staff is friendly. The beds were a little hard but overall the stay was great. They provided coffee and there is a small refrigerator in the room. I would recommend this hotel for travelers.

Family

6/10

Pleasant

20 May 2018

Verified traveler

Great location, but lacking standard ammentities

Clean room, friendly staff, but lacking in simple things: only two, smallish pillows provided per room. We asked for extra pillows and were told they were not available. Bed was not firm and lacked proper support. Bathroom only had shampoo dispenser. No conditioner or body lotion. Some rooms do not have black out curtains - which is problematic when the room faces east and you're looking to sleep in.

Otherwise, this is a good location and close to everything.

10/10

Exceptional

18 May 2018

Verified traveler

Great service, awesome room, nice pool area and so close to the beach clubs and public beaches. Perfect location from the pier and all the night life. Loved it!

Only issue was that our room was just above “ground level” - so not much natural light. We had assumed that our deluxe balcony room would be higher up since it had a balcony, but this wasn’t the case.

10/10

Exceptional

04 May 2018

Kay

Very modern! Right in the middle of the City Centre and you can walk anywhere. Clean room, huge bathroom and room, comfortable bed and great customer service from staff. The location is on top of a department store but you would never guess. Recommended stay as you’ll never use a taxi or Uber. Many restaurants just a few seconds walk away and the night light on the strip is amazing! Walk through hidden, narrow streets and you’ll be surprised with what you find and where it leads you. 30minutes walk uphill from the hotel if you like a good hike and you’ll be at the view point to see the whole of Split. Really worth it! We did an excursion everyday so we were only at the hotel to sleep and get clean after excursions. You should definitely do the zip line as this was the highlight of our trip. You’ll never see such beautiful scenery and the adrenaline rush. Krka waterfalls was a beauty! Make sure you take a dip. Couldn’t rate this hotel enough. Will definitely be staying here again when we do come back. It’s safe no matter what time of day.
Thank you Prime Luca for having us. xx

10/10

Exceptional

09 Apr 2018

Patrick & Linda

A Really Wonderful, Luxury and Boutique Stay

The moment we checked in, we know this boutique accommodation has exceeded our high expectations. I have stayed in many international 5-star hotel and this is just that.

It is unlike any ordinary hotel you would expect as it is actually located within a departmental store. So, when the stores are open, you can use the store elevator to access your room but after hours, you go by the side door and use another elevator. Location is central to the old city charm, the sea promenade and the transportation hub. Super clean, super convenient and all high praises for the owners and receptionists for managing the rooms. Thank you for a memorable stay and vacation.

10/10

Exceptional

08 Apr 2018

Zara

Nice hotel, very close to everything

Had an amazing stay at this hotel, the staff were very friendly and the rooms were gorgeous to stay in :)

10/10

Exceptional

27 Mar 2018

Rainbow

Center of Everything

The staff was excellent going out of their way to accommodate us even to the point of walking us to a restaurant when we told them we couldn't find it on the map. Who does that? Well they did. The room was very clean and they were so helpful. The only thing they could improve on is to have more shelves in the bathroom, although large enough they need some hooks to hang your robes on that they are kind enough to provide.

10/10

Exceptional

18 Mar 2018

Verified traveler

Incredible room, great location.

The size of the room was amazing. Having the little fridge is so welcome.
We were in walking distance of everything.

10/10

Exceptional

12 Mar 2018

Elza

Definitely comeback , it’s was perfect location, very clean, receptionist was very friendly and helpful. 😀

Partner

10/10

Exceptional

15 Oct 2017

Lesley

First visit to Split and it was perfect

Picked the Prima Luce for a last minute short break away and was not disappointed. It was easy to find, the reception staff were very helpful and the room was exactly as shown on the site. It was a great location, two minute walk to bars, restaurants and shops. Was perfect for us as we like to just wander around then pop back to the room then pop out again. Split was a very interesting and pretty city. Would definitely recommend this hotel.

10/10

Exceptional

15 Oct 2017

mike

great place

Lovely hotel in an amazing location, right on the edge of the old town. The rooms are great, bed comfy, fab ensuite bathroom, very clean. All reception staff friendly and helpful

10/10

Exceptional

14 Oct 2017

irene

Excellent location for Split Promenade.

Staff to accommodating and friendly. Upgraded room was amazing, and so clean. Area is safe and quiet. I can hardly wait to return.

10/10

Exceptional

18 Sep 2017

Verified traveler

Spacious rooms in a great location.

The location is perfect. Just steps outside the Diocletian's Palace. The rooms are very spacious with a great large bathroom which is a luxury in Croatia and surrounding countries. The staff was very friendly and helpful. My only complaint was that the mattresses were extremely firm and I myself usually prefer a firm mattress. These were hard. Also the windows on the floor we were on are small but the spacious room made up for that.

Partner