Hyatt Place Shanghai Hongqiao CBD

8/10

Excellent

28 Mar 2026

Mark

Good breakfast selection

Business

10/10

Exceptional

08 Mar 2026

Grant

Friendly and welcoming staff. Early check in was very helpful to us. Clean facility and great location. Will certainly recommend and revisit. Thank you Hyatt

Partner

10/10

Exceptional

17 Feb 2026

Zhijun

Great location, nice staff and very good breakfast

10/10

Exceptional

04 Feb 2026

Cesar

Very good hotel, better than my expectations

10/10

Exceptional

01 Feb 2026

qing

Very clean!

10/10

Exceptional

11 Jan 2026

Tomaz

Excellent position and hotel.

Business

10/10

Exceptional

03 Jan 2026

Junhua

Wished that I could have stayed for more days. Convenient location - Hongqiao high speed train station, subway, airport - all cross the street. Nice and clean hotel rooms. Got a upgrade to a suite. The best swimming pool among all the hotels I stayed last year. Friendly and polite staff members and great service. Two minor things. They have laundry rooms, but you need to get tokens from the front desk. If they change it to pay-via-an-app or free, that would be better. Although the swimming pool hour was till 11pm, the staff actually closed it down round 10:40pm.

Leisure Self

10/10

Exceptional

22 Dec 2025

Yingjian

The front desk lady was very nice and quick especially when helping with our small kids. Breakfast and dinner in the hotel was excellent and chef was able to speak fluent English in the morning when serving omelets

Leisure

8/10

Excellent

08 Dec 2025

Ling

I did not have Breakfast at this hotel

Business_and_leisure Friends

10/10

Exceptional

26 Nov 2025

John

Awesome

8/10

Excellent

18 Nov 2025

Leong hong

Good rooms

10/10

Exceptional

15 Nov 2025

Lixian

good location

10/10

Exceptional

02 Nov 2025

Christopher

I arrived late but everything went very well

Business

8/10

Excellent

31 Oct 2025

Patrick

Close to railway station and the airport, amazing service ! Room was confortable and clean.

Business

10/10

Exceptional

26 Oct 2025

jun

Staff is helpful to get a taxi at 4:30 am.

10/10

Exceptional

09 Oct 2025

Song

Everything is almost perfect. Don’t think you can get anything better for its price

Business_and_leisure Self

10/10

Exceptional

04 Oct 2025

Fei

Good location

Business_and_leisure Self

6/10

Pleasant

26 Sep 2025

Terrance

Hyatt Place

Nice modern hotel and efficient service. The only problem we had was the air-con was not great, and as it was 35 degrees when we stayed there this made the room almost uncomfortable.

Partner

8/10

Excellent

31 Aug 2025

Sami

Nice hotel in a busy area with many shopping and dinning options

Business

10/10

Exceptional

24 Aug 2025

Noel

Excellent service and quality

Self

10/10

Exceptional

16 Aug 2025

Eddie Kin Yip

Appeared to be a newer premise so the room was very clean, roomy and nice. We enjoyed our stay. A definite gem for the price. Hope it stays that way for many years to come.

Leisure Partner

10/10

Exceptional

27 Jun 2025

Yuen Kwan Konnie

Friendly and halpful stauff.

Business Self

10/10

Exceptional

16 Jun 2025

Vatchara

All good.

Business Family

10/10

Exceptional

08 Jun 2025

mike

Super convenient location

Great hotel walking distance to Hongqiao train station. Great rooms, clean new and large. The breakfast is amazing and staff first rate. I have stayed Hyatts all over the world this is an unexpected gem

Business

10/10

Exceptional

19 May 2025

David

Great location very close to railway station (10 min walk) with shopping and restaurants all around.

Business_and_leisure Self

10/10

Exceptional

11 May 2025

Mark

High end hotel withing walking distance to railway station. Comfortable bed, spacious room. However, no bath tub in the room. Lack of shopping options nearby.

Leisure

6/10

Pleasant

25 Apr 2025

Ying

The room old and small

Business_and_leisure Friends

10/10

Exceptional

24 Apr 2025

Jie

Good Services

Business_and_leisure Self

8/10

Excellent

24 Apr 2025

CELINE

Very convenient access to airport

Business Friends

10/10

Exceptional

22 Apr 2025

CELINE

Very convenient next to the airport

Business Friends

10/10

Exceptional

19 Apr 2025

Meng

Good

Business

6/10

Pleasant

31 Mar 2025

Gang

AC is not working. Bed a bit too hard.

Business Family

10/10

Exceptional

21 Mar 2025

Donald

Good

10/10

Exceptional

05 Mar 2025

George

Walking distance to Hong Qian railway station

10/10

Exceptional

01 Mar 2025

Damon

Excellent hotel

Leisure Self

10/10

Exceptional

20 Feb 2025

Jim

It was just good and cheep

Business Family

10/10

Exceptional

07 Feb 2025

Pengyuan

Fantistic

10/10

Exceptional

29 Jan 2025

Jialiu

Very convenient

8/10

Excellent

22 Jan 2025

Haitian

Nice location: close to high speed train station

Leisure Family

6/10

Pleasant

15 Jan 2025

Kevin

I would have given this property 5 stars however I was placed in a room below the gym and everytime someone was on the treadmill it would shake my room.

Business Self

8/10

Excellent

08 Jan 2025

Christopher

Pretty good for a short stay.

Business Self

8/10

Excellent

07 Jan 2025

Willy C.

Convenient for business and leisure. Major trade exhibit , Hongqiao train, metro station nearby. Plus Hongqiao Airport just 1 stop after Hongqiao Train Station line 2.
Best use taxi or van if traveling with 4 persons with baggages. Food and mall nearby.
Strategic metro line 2 also lead to Pudong International Airport using metro.

Leisure Friends

8/10

Excellent

07 Jan 2025

Willy C.

Walking distance 15 minutes to hispeed trains and metro Line 12, 17 at Shanghai Hongqiao Station underneath .
Across concierge desk, there is swing door to escalator leading to underground complex of shops, food hall, mall , convenience stores. Follow signs to lead to Hongqiao Station. Rooms are big, mattresses comfy , clean, toilet though should have bidet.

Leisure Friends

10/10

Exceptional

30 Dec 2024

TAKAAKI

Room is clean and nice. Also the place is convenient.

Business_and_leisure Self

10/10

Exceptional

26 Dec 2024

Mahir

Great hotel and near the railway station and other conveniences.

8/10

Excellent

02 Dec 2024

Tobin

Good hotel for experienced traveller

Excellent except our room too hot. Hotel HVAC not room specific. Management aware but unable to correct. At least they comped us breakfast! Hotel very clean. Good exercise room. Breakfast excellent. Hotel away from downtown. Ok for us as we rode metro. Very convenient. But if you want to be near action this is NOT your place. Probably not a good place for average tourist in Shanghai. But for people who know Shanghai or have business a perfect spot.

Partner

8/10

Excellent

29 Nov 2024

Hui

Nice people and great service. I will come back next time.

10/10

Exceptional

21 Nov 2024

Alan

Great location. This property is walking distance to the main transportation hub of Shanghai. Rooms are clean and include small kitchen. Staff are very helpful and friendly. And the price is reasonable. Should be a favorite for anybody traveling to Shanghai

Leisure Self

8/10

Excellent

05 Nov 2024

Xu Chang

nice hotel value for money and will stay again

Business Self

10/10

Exceptional

29 Oct 2024

Yu Chen

Very luxurious, check-in and check-out were simple and easy

Leisure Self

8/10

Excellent

28 Oct 2024

Lin

Bed and pillows are not so comfortable, the staff at the reception were a bit too cool, I would like to see more smiles from them.

Business

8/10

Excellent

25 Oct 2024

Fidencio

Only disappointed with the room AC, no cool enough ,

10/10

Exceptional

12 Oct 2024

Wei

Within walking distance to the train station

10/10

Exceptional

26 Jul 2024

Yaluan Mendes

It was a great experience, we really enjoyed our time there!

Business Friends

10/10

Exceptional

14 Jul 2024

Marek

Comfortable and just like home :-)

Leisure Self

8/10

Excellent

12 Jul 2024

John Cong

Very new and clean hotel, however was disappointed with a very slow check in process, whereby several people lining up switched lines/pushed in whereas the Hyatt staff did not do anything to prevent or discourage this.

Business Self

10/10

Exceptional

04 Jul 2024

Qi

Excellent hotel. Will come back again

6/10

Pleasant

01 Jul 2024

Moises

Great location if you will take train from Hongqiao station. It would be great to have a map from the hotel on how to get there walking. The staff could be a little more helpful informing on the facilities available at property, restaurant hours, etc. I struggle with the air conditioning, my room was never fresh enough even at lower temperature.

Business

6/10

Pleasant

28 Jun 2024

XIAOFANG

The location is really close to the hongqiao train station and easy access to shopping mall and restaurants which is very nice. But the hotel facilities and service just ok, not bad but not good ether, i would not consider go back again.

Business Self

10/10

Exceptional

19 Jun 2024

Rebecca Emma

Nice hotel by airport

Great hotel with lovely food and all staff members having a good level of English for international travellers. Would stay again.

Business

10/10

Exceptional

31 May 2024

RAUL

I don't know why it is called Hyatt place because that is not the name of the hotel

Leisure

10/10

Exceptional

15 May 2024

Layla

great

10/10

Exceptional

14 May 2024

Asif Mahmood

Hayat place is an excellent choice due to its cleanliness, great breakfast, location and top of all friendly & cooperative staff.

Hotel is easily walkable from Airport and Railway station in an underground path, From exit of metro line 2/10, just follow Hongqiao CBD (Area C), you can exit in The Hub Mall, and Hotel is adjacent to the Mall. The same underground path followed by a flyover walking bridge can take you to NECC (beautiful view), or take a Line 2 metro to East Huijing for NECC (1 station from Hayat place).

Walkable from the metro station, railway station and airport in the underground path, which leads straight to the mall adjacent to the hotel. Instead of The Hub Mall, one exit from P10 parking lot after crossing the parking lot and taking stairs up, just next to the hotel

Business

10/10

Exceptional

13 May 2024

Jianping

The room is spacious and clean. The staff is also very friendly. Will come back again!

Leisure Self

10/10

Exceptional

07 Apr 2024

Todd

This is a very nice property that is in easy walking distance to the Hongqiao Airport and Train Station. The breakfast was very good as well.

Business Partner

10/10

Exceptional

18 Feb 2024

Peigeng

Clean and convenience

10/10

Exceptional

19 Jan 2024

Layla

great place to stay

4/10

Poor

13 Dec 2023

Verified traveler

Disappointing 3rd visit

3rd Visit
1. Hair found in the shower...
2. Missing mid sized towels
3. Missing bathroom essentials and was not reminded during check in. Now have to back down to pick them up...

Business

10/10

Exceptional

06 Dec 2023

2SD

。

Business Self

10/10

Exceptional

03 Dec 2023

Rong

Staff is very helpful and friendly. Th breakfast is very good.

10/10

Exceptional

17 Nov 2023

Daniel

The food was excellent, management is helpful. Room is super clean. Definitely high class.

Leisure Partner

10/10

Exceptional

13 Nov 2023

Jiameng

Love the place, its clean, friendly staff, breakfast was exceptional, and walking distantlce to great shop and restaurants.

Business_and_leisure

10/10

Exceptional

27 Oct 2023

Matthew

Almost, almost 5 stars

Other than the carpets in the room showing its age and dirt that could not be cleaned, everything else we liked about the hotel. Staff were great esp. the concierge and bell people. Breakfasts were fine though not the best we've had in China. Great location within walking distance to mall next door and 10-15 min. to Hongqiao rail and subway station. I give it very close to 5 stars and hope the room carpets would be replaced or turned to LVT

Partner

10/10

Exceptional

16 Oct 2023

Su

Very good breakfast!

Business_and_leisure Friends

10/10

Exceptional

12 Oct 2023

Cheikh El Wely

Nice hotel

Business Friends

10/10

Exceptional

23 Sep 2023

Robert

Very nice place for business travelers. Functional, efficient, comfortable.

Business

6/10

Pleasant

18 Aug 2023

Xiang

Room carpet is very dirty.

Leisure

8/10

Excellent

01 Aug 2023

Boro

Near the airport

Business

10/10

Exceptional

09 Jun 2023

Yi

Excellent!

8/10

Excellent

29 May 2023

Kun

Everything is great, like the walking distance to the metro and Hongqiao railway station, and to Hongqiao Tiandi, except the staff at the swimming pool. A few grumpy men shouted at and browbeat me to buying a swimming cap before I could jump into the water.
Other staff are all very nice. The swimming pool people probably never worry about losing their jobs, and actually they should have.

Business_and_leisure Self

6/10

Pleasant

30 Apr 2023

Ran

Close to the airport and rail station. However the carpet is stained and the room condition is below four stars. Maybe the location justifies the rating.

Leisure Family

10/10

Exceptional

21 Mar 2023

Marek

Clean, great brekafast. Excellent location.

Leisure Self

10/10

Exceptional

05 Mar 2023

Lei

Very good place.

Leisure Family

6/10

Pleasant

28 Feb 2023

Lili

The staff there are most friendly, especially Gary Xu. I had trouble charging my phone and he helped me sort out the issue. This saves my travel as it's extremely difficult to travel in China without phone. All transportation is done with apps on phone. One thing I felt disappointed was that their pool is supposed to open until 10 pm. But when I went there at 9:30 pm, I was not allowed entering because they are doing routine cleaning. If the routine cleaning has to be started half an hour earlier and guests are not allowed using the pool, then it would be better to tell guest to come before 9:30 pm not 10 pm. This is not expected for a Hyatt brand hotel.

Business Self

10/10

Exceptional

30 Sep 2021

diyun

new hotel and great value，free one breakfast too

Leisure Self

8/10

Excellent

29 Jan 2020

Verified traveler

Very nice hotel. Service was only ok though as they seem

8/10

Excellent

08 Jan 2020

Stephen

Very nice and comfortable hotel and very close to Hongqiao train station which made it convenient for early travel next day

Business

8/10

Excellent

19 Nov 2019

Rosy

Close to Hongqiao Train Station and Hongqiao Airport. The Hongqiao Xintiandi shopping area is just a block away.

Business Partner

8/10

Excellent

26 Oct 2019

Cho Leung Davie

Good value fir money

The hotel itself is quite nice. Room is spacious and clean with a huge TV. Service at the front desk and housekeeping are both good. But the strength of the shower is appalling, especially at night which I can only describe as dripping strength.
The location is very far off from the city centre unless your activity area is near Hongqiao.

10/10

Exceptional

20 Oct 2019

Ian

A must at Hongqiao

Great location near to Hongqiao station (but it's a very difficult station to negotiate - get clear instructions on getting to the hotel). Great room for the money and a super breakfast - lots of Chinese food but enough western to keep you going.

Partner

4/10

Poor

15 Oct 2019

NF

TV connection was poor, apart from that everything was fine

Business Self

10/10

Exceptional

10 Oct 2019

Verified traveler

The staffs were very welcoming.Close to shops and restaurants and Train Station. The hotel even has a laundromat facility . the only downfall was that is was an hour away by train to get to Shanghai CBD. The hotel itself was nice and all staffs were very friendly and professional.

Leisure Family

8/10

Excellent

28 Sep 2019

samy

NOT WALKING DISTANCE TO NECC

Hotel was stellar in terms of room, lobby, breakfast, however only reason I stayed here is that I was told its walking distance to NECC. It's definitely not and more like 2 miles with multiple pedestrian bridges you need to climb upand down. Fortunately they offer a shuttle bus in the morning but impossible to find the bus at end of the day so had to haul a bootleg cab for 100rmb.

8/10

Excellent

19 Sep 2019

Verified traveler

very clean and spacious, 5 mins walk from shopping mall and 10 mins walk from CRH station

Business Self

10/10

Exceptional

17 Sep 2019

Verified traveler

Very nice property which is very close to the Hongqiao Railway and Metro. It was a little difficult for our Taxi driver to find, so be prepared to call the hotel for them to give directions to your driver. (Note: Google Maps is way off on the location).

Business Self

8/10

Excellent

02 Sep 2019

I.V.

was there as exhibitor in the Convention Center, perfect shuttle bus in the morning to the fair,
location therefor perfect, walking distance from station and airport

10/10

Exceptional

30 Aug 2019

Cecilia

Great choice in Shanghai CBD

Great location! Walking distance from Hongqiao Hub

8/10

Excellent

10 Aug 2019

Verified traveler

朝食が美味しかったです。
チェックイン、チェックアウトの時のコミュニケーションはホテル側はあまり喋らず、要求と結果のやりとりでした。

Leisure Family

10/10

Exceptional

27 Jul 2019

Verified traveler

Fabulous hotel, we stayed here for a business trip to the nearby NECC, complimentary return shuttle bus each day, very helpful staff, fabulous 11th floor pool, great dining

Business_and_leisure Partner

6/10

Pleasant

23 Jul 2019

Verified traveler

Rooms are good. Hotel has very little amenities so no choice of food/drink

Business Self