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Comfort Inn Chihuahua

Chihuahua · Mexico

Circuito Universitario 15110View location

7.8/10Very good902 Reviews
Cleanliness7.8/107.8
Service7.6/107.6
Comfort8.0/108.0
Condition7.6/107.6
Location7.0/107.0
Neighborhood8.0/108.0
Value10.0/1010.0
Amenities7.4/107.4
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  • Business hotels
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Inn Chihuahua

Comfort Inn Chihuahua is conveniently located in the popular Cafetales area. The property features a wide range of facilities to make your stay a pleasant experience. Take advantage of the hotel's 24-hour front desk, luggage storage, Wi-Fi in public areas, car park, room service.

Designed for comfort, selected guestrooms offer air conditioning, desk, television, satellite/cable TV, shower to ensure a restful night. Comfort Inn Chihuahua is an excellent choice from which to explore Chihuahua or to simply relax and rejuvenate.

Read more about this hotelShow less

When you stay at Comfort Inn Chihuahua in Chihuahua, you'll be in the business district, within a 15-minute drive of District 1 - Shopping Mall and Cathedral of Chihuahua. This hotel is 1.8 mi (2.9 km) from Cerro el Picacho and 4.2 mi (6.8 km) from Quinta Carolina Cultural Center.

Make yourself at home in one of the 40 guestrooms. Cable television is provided for your entertainment. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    21
  • Optional fees
    • Pet deposit: MXN 1000 per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Spanish

Nearby attractions

Cerro el Picacho 2.1 km / 1.3 mi
Quinta Carolina Cultural Center 6.8 km / 4.2 mi
Medical Place 7.5 km / 4.7 mi
Medical Star Hospital 8.5 km / 5.3 mi
Luis H. Álvarez Sports Complex 8.7 km / 5.4 mi
Plaza Saucito 8.8 km / 5.5 mi
St Barths Spa 8.8 km / 5.5 mi
Distrito Uno 9 km / 5.6 mi
Autonomous University of Chihuahua 10.9 km / 6.7 mi
Grutas de Nombre de Dios 11 km / 6.8 mi
Expo Chihuahua 12.2 km / 7.6 mi
Hospital Angeles Chihuahua 12.7 km / 7.9 mi
Casa Redonda Museum of Contemporary Art 12.9 km / 8 mi
El Palomar Park 13 km / 8.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2014
  • Year of most recent renovation: 2020
  • Total number of rooms: 97
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
Show 15 more facilities & services
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Lift access
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Restaurant: 1
  • Meeting room
  • Business centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Comfort Inn Chihuahua

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Comfort Inn Chihuahua

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Comfort Inn Chihuahua

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Comfort Inn Chihuahua

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB-1

    Photos are not available for this room type.

    Comfort Inn Chihuahua

    DOUBLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 28 m²QUA.2D
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable5 photos

    Comfort Inn Chihuahua

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Comfort Inn Chihuahua

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 26 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable4 photos

    Comfort Inn Chihuahua

    DOUBLE WITH DOUBLE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 28 m²SUI.2D-NM
    SUITE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable1 photo

    Comfort Inn Chihuahua

    SUITE TWO DOUBLE BEDS NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Comfort Inn Chihuahua

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Inn Chihuahua

7.8
Very good
902 Reviews
Cleanliness
7.8 /10
Service
7.6 /10
Comfort
8.0 /10
Condition
7.6 /10
Location
7.0 /10
Neighborhood
8.0 /10
Value
10.0 /10
Amenities
7.4 /10
100 reviews shown
6/10
Pleasant
30 Jul 2026
David
Old hotel, smells and dirty
2/10
Poor
27 Jul 2026
Hector
Nada recomendando …las habitaciones sucias …las camas pésimas …la atención al cliente horrible
8/10
Excellent
19 Jun 2026
Leticia
Clean room
Great breakfast
Self
8/10
Excellent
27 May 2026
Patricia
Rooms needs a little upgrade. First night our ac stopped working. Afternoon front desk was not very helpful. Finally, we were changed to another room on the same floor, even though we were told there weren’t any rooms left
Family
2/10
Poor
27 Apr 2026
shannon
Booked the wrong location in México reached out to this property many times to switch my reservation not one peraon would ever answer the the phone. Horrible customer service
Family
8/10
Excellent
03 Feb 2026
Claudia
Buena instalación , limpieza buena , desayuno bueno solo horarios de desayuno muy temprano !!
Friends_and_family Family
8/10
Excellent
05 Jan 2026
Irvin
Good
Family
4/10
Poor
01 Dec 2025
Francisco
The first day we were without any water for over 5 hours and reception staff was not helpful at all
Leisure Family
2/10
Poor
30 Sep 2025
Armando
El aire acondicionado hacia mucho ruido se escuchaba el ruido de los coches de afuera bastante el desayuno si estava bueno
Friends_and_family Family
8/10
Excellent
22 Sep 2025
ANGEL
Thx!
Leisure Self
10/10
Exceptional
15 Sep 2025
Christian
Muy cerca del estadio universitario, limpieza y comodidad.
Leisure Family
8/10
Excellent
01 Sep 2025
Claudia
Está cómodo el
Hotel, las camas matrimoniales son pequeñas y en la regadera se
Tira agua porq la
Cortina no cubre bien!! Desayuno bueno
Friends_and_family Family
10/10
Exceptional
11 Aug 2025
Jenny Maritza
Nice staff
Leisure Family_with_children
10/10
Exceptional
24 Jul 2025
Cesar
Location is great and costumer service was great too
Business_and_leisure Family
2/10
Poor
22 Jul 2025
Guadalupe
.
10/10
Exceptional
22 Jul 2025
Jenny Maritza
Everything was great
Leisure Family_with_children
8/10
Excellent
14 Jul 2025
Wilbert
Good water pressure very clean. Surprised by the pet fee listing only shows refundable deposit and $0 for the pet but we were charged $500 pesos for the pet fee non refundable. Overall good stay but be aware pets don’t stay free as listed
Leisure Family
10/10
Exceptional
30 Jun 2025
Claudia Diharce
Thank you to the hotel and staff, it was great.
My only complain is the room carpet, that is old and smelly; otherwise our visit and experience was really great.
Claudia S.
Leisure Family
8/10
Excellent
23 Jun 2025
Enrique
Clean and friendly
8/10
Excellent
23 Jun 2025
yamel Joel
Bien
Friends_and_family Family
6/10
Pleasant
12 Jun 2025
Evelyn
It was ok, the staff wasn’t very friendly and there were a few accommodations missing from the room
Leisure Family
4/10
Poor
07 Jun 2025
Leonel
Place is very basic
Friends_and_family Family
10/10
Exceptional
25 May 2025
Martin Cesar
The excessively loud music from the bar across the street is a bit annoying in the night, also would be great to install a guess card access system to the hotel after midnight, feel a bit insecure because anyone can enter to the hotel and get access to rooms if the front desk personal is not looking.
Friends_and_family Family
8/10
Excellent
30 Apr 2025
Darrel

Great place to stay

Great place to stay for very reasonable price. Breakfast was great.
Business
4/10
Poor
13 Apr 2025
Roberto
needs a lot of upgrades ..... price ok but just conditions of property are just depressed
Business_and_leisure Friends
2/10
Poor
16 Mar 2025
Ezequiel
I didn’t stay here because the property it was duty and unsafe. I talk to the front desk and then called to Expedia but nothing happened they did not return my money or Expedia give us a credit about this. DO NOT STAY AT THIS PROPERTY.
4/10
Poor
22 Nov 2024
Shawn
There is hair on the bathroom floor shower curtain dragging in the shower toilet paper holder not available. Carpets are extremely dirty and worn out, remote control for the television has no batteries and was never inspected as the battery cover was not even on it. Bedspreads and linens are dirty with stains and never replaced. Very dirty Hotel.
Leisure Partner
8/10
Excellent
10 Oct 2024
Luis
Smelly bathroom
4/10
Poor
23 Jul 2024
Duran
Room assigned was very hot. Changed room and AC worked ok. Upon leaving room, electricity shut off and coming back in room was hot. Had to wait for over 15 mins to drop temperature inside room. Outside hallways and lobby were very hot. Staff and cleaning crew complained and had an argument in front of my family which made us very uncomfortable and on a hostile environment
10/10
Exceptional
11 Jul 2024
Guadalipe
We loved the stay ❤️
Family
4/10
Poor
30 Jun 2024
Cayetano
The ac in the lobby and hallways was off so it was super hot and the desk attendant was not fast
Friends_and_family Family
6/10
Pleasant
23 Jun 2024
Rafael
Muy sucio. Fallas en la cebolleta de la regadera, paredes sucias, pisos y alfombras húmedas.
Leisure Family
8/10
Excellent
17 Apr 2024
MINERVA
Great room for the price
Leisure Family
2/10
Poor
26 Mar 2024
EFREN
This is the second time we stayed at this hotel and the staff is horrible! They they their sweet time and you need to wait for check in even if it's 3pm. Honestly I do not recommend it
Leisure Partner
4/10
Poor
06 Jan 2024
Alejandro
Room dirty and access unsafe
Leisure Family
2/10
Poor
05 Jan 2024
PAMELA
The hotel was dirty, dark, it smelled, there was no one else there and there was a neon light in room, the mattress looked dirty. We were traveling with our 2 young daughters I was afraid to even get they into their pijamas and under the bed. The girl in the front desk was very nice and helpful but we could not stay there. We turn in the key and left
Leisure Family_with_children
2/10
Poor
26 Dec 2023
Luis
Not clean to noise
10/10
Exceptional
08 Nov 2023
Maricela
Thank you
4/10
Poor
17 Oct 2023
Robert

Never coming back

Rude front desk. We will take our future tour business to another hotel
Business
8/10
Excellent
15 Oct 2023
Alberto
Bien, todo tranquilo
Leisure Family
10/10
Exceptional
18 Sep 2023
Jason
Fast friendly check in
Leisure Self
10/10
Exceptional
14 Mar 2023
Maria I
Good overall
Leisure Partner
8/10
Excellent
13 Dec 2022
Jose
Very friendly staff. Comfortable and clean rooms.
Friends_and_family Family
2/10
Poor
07 Dec 2022
Pablo
Breakfast staff and breakfast was amazing. Maintenance man also very efficient. Morning front desk staff Ciara was extremely rude and asked the same questions over 4 times. One of the front doors didn’t open and floor was very slippery. There were mats but they were always 6 feet away from door. My sister fell hurt her back terribly and not one person (there were three) asked if she needed help or even acknowledge us. I myself the next day slipped in the same area and again not a single person asked if I needed assistance. Side door would be unlocked after hours and front desk men would be snoring very loudly. I was traveling alone and felt very unsafe. We had four rooms booked for 5 days for a wedding party and all rooms had dirty carpet. My light fixture was out in the bathroom and later fell out of the ceiling and nobody had a blow dryer. Anytime we discussed these issues with front desk they just nodded their heads and refused to resolve any issues.
Leisure Family
6/10
Pleasant
28 Jun 2022
Martin
Quite and services are near by
Leisure Family
6/10
Pleasant
10 May 2022
isaias
The rececpcionist she was pretty rude not friendly
Friends_and_family Family
4/10
Poor
19 Feb 2022
Marivel

Already showing the passing of time

I have been staying at Comfort In every time I go to Chihuahua and really liked it. But this last time room was dirty, and furniture is already showing the passing of the time. I believe this was my last time there.
Friends_and_family Family
10/10
Exceptional
08 Jan 2022
Guille
Nice staff and hotel . I would come back again.
Leisure Family
10/10
Exceptional
11 Jul 2020
Fabiola
Muy amables y la comida rica
Friends_and_family Family
6/10
Pleasant
05 Jul 2020
Minerva

La inseguridad en Chihuahua

Ya nos habíamos quedado en este hotel es muy cómodo muy accesible muy buena oferta por el precio aquí mi queja es de que no tienen seguridad en el estacionamiento los empleados fueron muy amables y nos permitieron estacionar un remolque con muebles enfrente del lobby y mi queja no es del servicio mi queja es por los dueños del Hotel que no proveen seguridad Cuando ya han tenido problemas con robos
Friends_and_family Family
10/10
Exceptional
05 Jul 2020
Rodolfo

Clean and comfortable

Very comfortable and clean
Business Self
10/10
Exceptional
04 Jul 2020
Rodolfo

Clean hotel and service

Very clean hotel , good service and breakfast
Business
6/10
Pleasant
13 Jun 2020
Jesus

Ot very good bed

We had to change room because the AC stopped working. And the bed wasn't very comfortable
Business
10/10
Exceptional
18 Oct 2019
Verified traveler
The only thing I didn't like, was the guy in reception. It took him a few minutes to show up and when he finally did, he was very rude. Other than that the hotel is all you need, good thing the next morning they had two lovely girls in reception and I didn't have to see that guy again.
Friends_and_family Friends
10/10
Exceptional
19 Aug 2019
Maria

Nice place to stay.

It was a good place to stay and state of the art technology with their light system. Staff was friendly.
Family
6/10
Pleasant
19 Aug 2019
roberto
workers not happy, breakfast area to small, complementery breakfast very limited.
Leisure Family
6/10
Pleasant
16 Jul 2019
ELIZABETH

Do not go to breakfast!

I was disappointed by the continental breakfast. The breakfast area is to small for such big furniture, very difficult to move around. But the room was very comfortable and very clean. The water pressure was not great and the towels are very raspy.
Family
10/10
Exceptional
09 Jul 2019
Joatam Javier

Perfecto

Perfecta estadia!
Family
8/10
Excellent
23 Jun 2019
Verified traveler
The ac worked good! The sheets had hair on them and the side doors did not work!
Friends_and_family Family_with_children
6/10
Pleasant
19 May 2019
Verified traveler
Restaurants near by easy to get to lots of parking all around good place to stay!
Friends_and_family Family
8/10
Excellent
21 Apr 2019
Verified traveler
Breakfast area is very small and it would be nice if it was bigger.
Business Self
4/10
Poor
19 Apr 2019
Verified traveler
Bugs in the room. Clear jelly-like substances on the wall.
Business_and_leisure Self
8/10
Excellent
06 Apr 2019
Verified traveler
The room was next to window and I could hear all the noise from outside.
10/10
Exceptional
15 Dec 2018
Verified traveler
Very good service, the room was very clean! The staff is supper friendly
Friends_and_family Family
8/10
Excellent
30 Oct 2018
Verified traveler

Good room for a good price

Comfortable bed, shower with hot water, an exercise room and coffee in the morning.
Friends
4/10
Poor
15 Oct 2018
David
I like the location so I can get to where I gotta be and plenty of places to eat around and little stores and pharmacies. I didn't like it having like 4 night clubs around it because drunk people will show up and hit your car.
4/10
Poor
11 Aug 2018
Jorge
We have two towels in the room and when we asked for more the staff told us that since we booked the room for two adults and 2 children that's why they only put 2 instead of 4, are we suppose to share the towels with the children?. The person who brought the additional towels was upset.
Family
10/10
Exceptional
10 Aug 2018
Verified traveler

Good stay

Parking lot was dirty at the time we left
Partner
10/10
Exceptional
03 Jul 2018
Verified traveler
Nice hotel and kind staff, we were so tired about a long drive and the hotel was just in the right spot
6/10
Pleasant
25 Dec 2017
Verified traveler
Really cheap hotel, you get what you pay for. Also it is under construction.
6/10
Pleasant
16 Aug 2017
Yecenia

Not the greatest place

No towels were provided and when requested hard to get them because they needed an approval
Family
6/10
Pleasant
07 Aug 2017
Verified traveler
Location on web site is incorrect. Not enough towels on the room
6/10
Pleasant
24 Apr 2017
Verified traveler

Regular Basic Hotel

The hotel did not have some of the basic stuff, such as Facial Tissue, the eggs for breakfast were cold.
Family
6/10
Pleasant
16 Feb 2017
Jorge
Everything was good but the parking area was very dark need better lighting
Family
4/10
Poor
12 Dec 2016
Miguel
I had made my reservation with more than a week in advance, yet when we got there they only had a single bed instead of a double. A few minutes later the receptionist was able to find a room with two beds, but I'm guessing it was in a part of the hotel that was yet unfurnished since the air unit didn't work and it was almost freezing cold and the bathroom had no curtain nor doors in the shower. Luckily the next day they gave us another room. Goes with out saying, next time we will not be staying there.
Family
2/10
Poor
16 Oct 2016
David

Pathetic Service

Maids would go into our room and rummage through our belongings. They never replaced a blown light bulb in the bathroom so we had to take showers and go potty in the dark. Once they even left the room door open. I recommend that you find yourself another hotel. Yes, it is a Comfort Inn but it is not at the standards of those in the U.S.
Family
10/10
Exceptional
25 Sep 2016
Verified traveler

Nice hotel and great location

My experience was great in all aspects except for the phone it was not working while I was there other than than everything was great!
4/10
Poor
20 Jul 2016
Jesus

Bad at the start but decent after room change.

Arrived and the only room the had left had a broken shower door. Apparently they weren't supposed to give that room out since there was glass on the floor and no towels, soap, toilet paper, etc. Also, the room was on the second floor and we quickly found out there's no elevator, or anyone to help us with our bags so I had to go up and down once per bag, so that meant 5 trips. This was NOT fun. They moved us to another room the next day around noon. We were 5 minutes away from just up and leaving. The second room was better. The staff was nice and we were mostly taken care of.
8/10
Excellent
03 Jul 2016
Nadia

Okay For The Price

The breakfast was very limited
Family
6/10
Pleasant
31 May 2016
Verified traveler
My overall experience was okay. Our room had small beds, the television had 2 channels only, and the shower head had no pressure. It was very hard to shower especially for females with long hair. It is okay for the price and it is convenient to get around. There are several restaurants, bars, and a mall close by. That was helpful. I ended up booking another room for another night and when I was moved that room was fine. The shower worked just fine and the television had several channels. I would recommend this hotel, now that I know not all the rooms are unserviceable.
Family
8/10
Excellent
28 Dec 2015
Maria

Nice hotel in the North of Chihuahua

The hotel is pretty and clean.The staff is very friendly, the only thing i didn't like is that i was able to hear all the noise from the room next to mine. Other than that everything is good and is located in a good area, close to a lot of convenience stores and places to eat.
8/10
Excellent
07 Nov 2015
Doreen

Nice hotel

Very helpful and pleasant staff Booked this hotel as thought it was near the chepe train station. It wasn't but the staff ordered a taxi and were very helpful
8/10
Excellent
03 Aug 2015
carlos

We will love to stay again at this hotel if we need to

This is a very nice and similar hotel as the whole chain. Rooms are extremely comfortable and clean. The area around the hotel is not even close to downtown or any other business area but was okay area near everything like supermarket, gas station, hospital, etc., we stayed there just for one night since we were just passing by Torreon, we picked this hotel and really liked. Service is good. We will stay again at this hotel if we need to comeback to the city.
Family
10/10
Exceptional
21 Feb 2015
james

great place

its a new place. every thing is good .. breakfast was just ok ! no body speaks English .. I would recommend it for us gringos.
Partner
10/10
Exceptional
13 Feb 2015
Armando G.

Awesome work trip

Big rooms, nice location it has restaurants near and close to the enter of the city (about 15 minutes)
I will define toy recommended.
6/10
Pleasant
04 Jan 2015
Verified traveler

Comfort Inn

Pros: Hotel is new, it offers a continental breakfast which includes cereal, bananas, apples, toast, coffee, milk, orange juice, frozen pancakes that you can warm up on a toaster and oatmeal. It is served daily from 7-10 am. The rooms were kept clean, and I recommend the rooms towards the back of the hotel as there is a major road that goes through the front of the hotel where you will hear traffic all night long. The hotel is located in the northern part of the city so it is a little far from most places, however, you can't beat the price for the quality anywhere in the city. The Holiday Inn that's close to the hotel costs about 3 times as much per night.

Cons: One of the side doors to the hotel did not work and the hotel never repaired it during our 4 night stay. Air conditioner was noisy.
Family
6/10
Pleasant
22 Dec 2014
Verified traveler
It's was just ok! Good for the price! Wished it had a few more things for our stay.
6/10
Pleasant
08 Nov 2014
Eduardo

Nice place but really far from everything

If you're planning to go downtown don't stay here, this was our mistake.
Partner
8/10
Excellent
14 Aug 2014
Jody H

not at listed location

This hotel is beautiful, new, clean , modern, but not actually located at the place where hotels.com shows it is located. the GPS coordinates and the map show that it is the closest hotel to the airport, at 7.8 miles away. We had to stop at a fast food place with wifi and find the actual location with google maps. The staff was very accommodating, putting the continental breakfast out early so that we could leave early to get to the airport on time. This hotel also had the most comfortable beds of all that we stayed at in our week in Chihuahua.
10/10
Exceptional
27 May 2014
Raul Cavazos

Just what we needed.

All the employees are very kind people.
10/10
Exceptional
27 Jul 2026
CRISTELA
Muy agradable estancia, limpio, las habitaciones cómodas y en general todo bien
10/10
Exceptional
26 Jul 2026
Gerardo
A
10/10
Exceptional
20 Jul 2026
Jaime
todo estuvo muy bien, gracias
10/10
Exceptional
05 Jul 2026
Lucia
Todo muy bien, sin problema alguno
8/10
Excellent
02 Jul 2026
EDGAR
La habitación la limpian todos los días lo que es algo que se agradece bastante, el desayuno es rico y variado
8/10
Excellent
29 Jun 2026
Juan Carlos Arredondo
Todo excelente, limpieza de la Hab, Desayuno buffet de buen gusto.
lo único seria que la Hab. tiene alfombra y tenia unas manchas que hace ver sucia Hab.
Family_with_children
10/10
Exceptional
21 Jun 2026
Rubén David
Todo bien
Self
8/10
Excellent
19 Jun 2026
IVAN
Los artículos de aseo (shampoo y jabon) no son satisfactorio y la alfombra encontramos mucho cabellos largos, de ahí en mas todo muy bien
Family
10/10
Exceptional
17 Jun 2026
Diego
Buena ubicación
8/10
Excellent
12 Jun 2026
Hernan Erik
Graciasssssssss graciassssss
Friends_and_family Family

Location & surroundings

Comfort Inn Chihuahua
Circuito Universitario 15110, Chihuahua, Mexico

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Comfort Inn Chihuahua

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