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Fiesta Inn Chihuahua Fashion Mall

Chihuahua · Mexico

Av. De La Juventud 3501 Esq. Con Av. Politécnico NView location

9.0/10Excellent1,005 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Amenities8.6/108.6
See all ratings
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Fiesta Inn Chihuahua Fashion Mall

Fiesta Inn Chihuahua Fashion Mall is the perfect business-class hotel for work-related travel. It has 156 guest rooms and is home to the 360• Lounge, where guests will find the La Isla restaurant, B-On business center, self-service area, and convenience store.

Other amenities include 24-hour room service, high speed wireless Internet access, a fitness center, dry cleaning service, pool and parking. We welcome guests with service animals.

Read more about this hotelShow less

When you stay at Fiesta Inn Chihuahua Fashion Mall in Chihuahua, you'll be in a shopping district, within a 5-minute drive of District 1 - Shopping Mall and Cathedral of Chihuahua. This hotel is 0.2 mi (0.4 km) from Fashion Mall and 1.2 mi (2 km) from Parque El Reliz.

Make yourself at home in one of the 156 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 11 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Fashion Mall 0.3 km / 0.2 mi
Tres Presas Metropolitan Park 1.7 km / 1.1 mi
Parque El Reliz 1.9 km / 1.2 mi
Basilica de Chihuahua 2.2 km / 1.4 mi
Hospital Angeles Chihuahua 2.3 km / 1.4 mi
El Encino Trailhead 3.6 km / 2.2 mi
El Palomar Park 3.8 km / 2.4 mi
Semilla Museum of Science and Technology 4.5 km / 2.8 mi
Plaza de Armas 4.5 km / 2.8 mi
Cathedral of Chihuahua 4.6 km / 2.8 mi
City Hall of Chihuahua 4.6 km / 2.9 mi
Casa Juarez Museum 4.7 km / 2.9 mi
Museum of the Republican Loyalty House Juarez 4.7 km / 2.9 mi
Colonial Theater 4.8 km / 3 mi
Quinta Gameros Cultural Center 4.9 km / 3.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2017
  • Total number of rooms: 156
  • Number of floors (main building): 6
  • Single rooms: 89
  • Double rooms: 60
  • Suites: 6
  • Accessible rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
Show 32 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Secure parking
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Sun loungersExtra charge
  • Green Key (FEE)
  • À la carte lunch
  • Children get free accommodation, meals payable on the spot
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SUPERIOR TWO DOUBLE BEDSRoom • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 26 m²ROO.2D-SU
    Room SUPERIOR TWO DOUBLE BEDSPhoto unavailable1 photo

    Fiesta Inn Chihuahua Fashion Mall

    Room SUPERIOR TWO DOUBLE BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-SU

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Smoke detector
    • Cable TV
    • Desk
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 26 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable2 photos

    Fiesta Inn Chihuahua Fashion Mall

    JUNIOR SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Room amenities

    • Wheelchair-accessible
    • Smoke detector
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Cable TV
    • Desk
    • Wake-up service
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Fiesta Inn Chihuahua Fashion Mall

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Fiesta Inn Chihuahua Fashion Mall

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Fiesta Inn Chihuahua Fashion Mall

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Fiesta Inn Chihuahua Fashion Mall

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Fiesta Inn Chihuahua Fashion Mall

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR KING BEDRoom • SUPERIOR KING BED • 1 Bedroom • 26 m²ROO.KG-SU
    Room SUPERIOR KING BEDPhoto unavailable1 photo

    Fiesta Inn Chihuahua Fashion Mall

    Room SUPERIOR KING BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-SU

    Room amenities

    • Wheelchair-accessible
    • Bathroom: 1
    • Shower
    • Hairdryer
    • TV
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Smoke detector
    • Cable TV
    • Desk
    • Wake-up service
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Fiesta Inn Chihuahua Fashion Mall

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 26 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable2 photos

    Fiesta Inn Chihuahua Fashion Mall

    DOUBLE SUPERIOR KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Smoke detector
    • Cable TV
    • Desk
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU

    Photos are not available for this room type.

    Fiesta Inn Chihuahua Fashion Mall

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Fiesta Inn Chihuahua Fashion Mall

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ONE BEDJUNIOR SUITE • ONE BEDJSU.1B

    Photos are not available for this room type.

    Fiesta Inn Chihuahua Fashion Mall

    JUNIOR SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Fiesta Inn Chihuahua Fashion Mall

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Fiesta Inn Chihuahua Fashion Mall

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Fiesta Inn Chihuahua Fashion Mall

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Fiesta Inn Chihuahua Fashion Mall

9.0
Excellent
1,005 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Jose Arturo
Todo excelente, una estancia muy buena y muy placentera!!! RECOMIENDO
8/10
Excellent
06 Jul 2026
Osvaldo
Great hotel to stay in close to everything you need
10/10
Exceptional
16 Jun 2026
Joshua
Is my second or third time staying there, great location.
You can Walk to the mall.
And great food also
Partner
6/10
Pleasant
20 May 2026
Jose Luis
All good in Hotel
8/10
Excellent
20 Apr 2026
daisy
Staff for the most part was good some had attitude, bar close early on weekends
Partner
4/10
Poor
13 Apr 2026
ivonne
Not like picture
Friends
10/10
Exceptional
10 Apr 2026
Emmanuel
Staff was friendly and helpful
Family_with_children
10/10
Exceptional
20 Mar 2026
Maria
Great stay!
Self
8/10
Excellent
17 Mar 2026
Jenyleici
The AC kept the room cool, and was overall clean. Just needed a blow dryer in the room.
Partner
8/10
Excellent
15 Mar 2026
Carlos
The room was clean. Parking was not great as you need to park by a gym and walk around the building to get to the elevators. A bit dated.
Partner
10/10
Exceptional
10 Mar 2026
Cesar
Everything was ok
10/10
Exceptional
16 Jan 2026
Gloria
Muy contenta con todos los servicios que ofren
Family
10/10
Exceptional
16 Jan 2026
Gloria
Muy atentos todos los empleados
Family
10/10
Exceptional
15 Jan 2026
Gloria
El cuarto está muy limpio, todas las personas del hotel muy amables
10/10
Exceptional
22 Dec 2025
Natalie
Good and clean.
Leisure Family
2/10
Poor
12 Dec 2025
Joan Manuel
For two consecutive days, my room had no hot water, which caused significant inconvenience and discomfort throughout my visit.
Business
10/10
Exceptional
04 Dec 2025
Walter
Gracias
10/10
Exceptional
04 Dec 2025
Walter
Gracias
10/10
Exceptional
18 Nov 2025
Carmen
Did not have breakfast ordered chicken soups at12 didn’t get till 1 Am did not have chicken at all.
Leisure Family
10/10
Exceptional
30 Sep 2025
Julio

Nice stay.

Nice stay.
Business
10/10
Exceptional
26 Sep 2025
Richard
Wonderful
Partner
4/10
Poor
23 Sep 2025
Victor
The hotel itself was not too clean.
Friends_and_family Family
10/10
Exceptional
14 Sep 2025
MIRIAM
Had to leave before what looked like an excellent buffet ready on time
Business
10/10
Exceptional
10 Sep 2025
Francisco
Everything you need is around the hotel
Business_and_leisure Family
10/10
Exceptional
05 Sep 2025
Hilario
We stay a lot there great service and clean
Business_and_leisure Partner
4/10
Poor
04 Aug 2025
Avi Fishbein
No me camión de habitación cuando lo solicité porque no había presión en el agua, solicité tres veces que arreglen la presión en el agua para la regadera, lo cual no se hizo, también pedí que me arreglen el teléfono en la habitación del cual no se hizo y cuando pide servicio a la habitación, te cobran la propina y ya obligatoria
Leisure Family
8/10
Excellent
15 Jul 2025
Mario
The area around the hotel has limited things to do besides the mall, also limited transportation, everything else was average, thank you
Business Self
10/10
Exceptional
07 Jul 2025
Angel
It was Good
Business Partner
6/10
Pleasant
06 Jul 2025
DORA
when we booked first, we made sure it had good reviews and this one had an excellent one, so we were expecting just that.
First the keys given to you at front desk is the same one used for your lights to stay on at room at that was not explained to us upon arrival.
Second the room had a humid smell at all times and was hard to sleep with the odor.
Last the doors look pretty beat up definitely need to be replaced.
Not all is bad it has its amenities, the location is perfect if you want to be by the shopping centers and the Periferico is right by it.
The breakfast was great, and the price was better.
Partner
4/10
Poor
07 Jun 2025
Verified traveler
I will never come back!!! To save gas. I needed to tolerate do no have hot water… the staff told be it was because the manager wanted savings…when they had the hotel full. I needed to change the room due to my family and the ladies at reception (terribles and rude) never listened to me. One night; a violent person hit our door. I called to reception and nobody showed up….. there are several options in Chihuahua you can pick. I will never come back.
Business_and_leisure Family
4/10
Poor
05 Jun 2025
Arturo
I stayed at the property at the fiesta Inn and Chihuahua fashion mall everything was perfect as far as check-in and amenities. I had gotten breakfast for 2 and drinks for 2 included in my stay. I had breakfast there and I thought it was included in there as my receipt said so and as your ad states, but they told me that it was not included. I showed the hotel manager that this was included and they wouldn’t believe it. I showed the receipt showed the email confirmation And still they did not honor their end of the bargain of staying there. I am still today June 5 still trying to arrange for payment and it’s checkout time and they still alleged that I got to pay. I’m trying to arrange that so you need to make sure you let the hotel know that included with my stay. I get breakfast and drinks as I picked this hotel because of the free breakfast for two I would love to give five stars but as far as breakfast is concerned and all that I did not wanna pay additional for that, I could’ve left elsewhere or had Uber eats come and deliver what I wanted to eat and get treated More properly as I am accustomed in my vacations I hate to put up bad reviews, but make sure on your Expedia receipt it shows that drinks and breakfast are included in the receipt or else you’re gonna argue for hours thank you
Family
10/10
Exceptional
05 Jun 2025
Luis
Bien
Business_and_leisure Self
10/10
Exceptional
01 May 2025
April
Super clean and quiet. Definitely will use again. Thanks!
Business_and_leisure Partner
10/10
Exceptional
24 Apr 2025
Jaime
My booking supposedly included breakfast. Upon arriving at the property, the first thing they mentioned was that it was for an extra charge.
That benefit comes from being a OneKey member.

They gave me a room on the first floor, next to the very crowded -and loud - pool. I had to go back to the front desk to ask for a room change.
Leisure Self
4/10
Poor
18 Mar 2025
Ramiro
It was ok, average Hotel, has no parking space, heater didn't work
8/10
Excellent
03 Mar 2025
Marisa
Rooms were very clean, bed was comfy. Minimal supplies in bathroom. All things functioned well.
Friends_and_family Family
8/10
Excellent
23 Feb 2025
Ramon
Excellent place. It is only lacking its own parking.
10/10
Exceptional
18 Feb 2025
Yessenia
The hotel is a nice area that is within walking distance to mall. Staff was kind and friendly. This hotel offers a great view, but we couldn’t help to notice that our room wasn’t up to our standards for cleanliness. Overall we rate this a four out of five.
10/10
Exceptional
09 Feb 2025
Lourdes
Good everything
Business_and_leisure Family
6/10
Pleasant
19 Jan 2025
Lara
Muy descuidado
Business_and_leisure Partner
10/10
Exceptional
17 Jan 2025
Oscar
Está bueno el lugar
Business Self
6/10
Pleasant
09 Jan 2025
CECILIA
Waited 30 minutes for them to find my Expedía reservation !!!
The sink was clogged!!
Room was clean, they apologized for the waiting but please get a better system!!!!!
Leisure Partner
4/10
Poor
26 Dec 2024
Hiram
I was going to take a shower around 10 pm but the water was cold, i waited but the hot water didnt come
Business Self
6/10
Pleasant
22 Dec 2024
Gerardo

Mid

Mid
Self
10/10
Exceptional
21 Dec 2024
Javier
Everything was really good. Staff are respectful and nice
Friends_and_family Family
10/10
Exceptional
05 Dec 2024
Ofelia
I didn’t receive any vip
Leisure Partner
6/10
Pleasant
13 Nov 2024
ALONSO
Desayuno muy malo
Business Family
10/10
Exceptional
30 Oct 2024
Verified traveler
Very convenient location
Leisure
10/10
Exceptional
27 Sep 2024
Vanessa

Great location !

G
Friends_and_family Family
8/10
Excellent
15 Sep 2024
Irving E
Pretty smooth transaction.
Business_and_leisure Family
10/10
Exceptional
04 Sep 2024
Erik
Great stay, shopping mall is right around the corner and have easy access to the main highway.
Leisure Partner
10/10
Exceptional
02 Sep 2024
Ugo
Very comfortable and nice stay.
Leisure Partner
10/10
Exceptional
05 Aug 2024
Pancho
Didn't like that they didn't tell me that the breakfast was not included and it was very expensive even tho i barely ate anything
10/10
Exceptional
18 Jul 2024
Leobardo
Excellent
6/10
Pleasant
14 Jul 2024
Ruby
It was ok for the night we stayed.
Leisure Family_with_children
2/10
Poor
06 Jul 2024
joselyn
Linens were dirty. Bathroom was dirty.
8/10
Excellent
28 Jun 2024
Alfredo
It was confortable and clean, with access to a mall and a good lobby.
Leisure Self
10/10
Exceptional
17 Jun 2024
Janet
El hotel en muy buena locación cerca del mall y de restaurantes
Leisure Family
10/10
Exceptional
14 Jun 2024
Jorge
The staff was kind but I didn’t receive VIP access
Leisure Family
8/10
Excellent
29 Apr 2024
ANTONIO
Bueno más no excelente
10/10
Exceptional
13 Apr 2024
Agustin

Hotel is good. Service is great.

The seventh was really good. I had a good experience with hospitality. Everybody did an excellent job very friendly people in the room was amazing clean and well organized.
Friends_and_family Family
6/10
Pleasant
05 Apr 2024
Verified traveler

Thin walls

Got woken up real early bc there was a sports team exercising in the pool. Everything could be heard from my room.
Friends_and_family Family
4/10
Poor
01 Apr 2024
Manuel
The bathroom door had a really annoying noise just one step before full closure, it was really bad, specially for those wake ups at midnight when you try not to wake your family if you have a need. it was loud and couldnt be avoided in any way, it was like the hinges were malfunctioning
Leisure Family
8/10
Excellent
31 Mar 2024
Martin
Na
Leisure Partner
10/10
Exceptional
28 Mar 2024
adolfo

Front desk and cleaning

The hotel has a very good location in a fancy area. The staff is very helpful and the service terrific. Thank you so much!.
Friends_and_family Family
6/10
Pleasant
24 Mar 2024
Fenanda
S
10/10
Exceptional
02 Feb 2024
Vincent
Alejandro at the front desk is very knowledgeable and created an awesome environment for myself and others with his great customer service.

David creates a safe space for those around with his attention to detail as the grounds security.

Quick service to the room for necessities.

Rooms are spacious, shopping and restaurants near by. Great location and great experience, thank you Fiesta
10/10
Exceptional
25 Dec 2023
Todd
Professional staff, clean comfortable rooms, outstanding staff support when needed
Leisure Family
8/10
Excellent
03 Dec 2023
Diana
Todo bien
4/10
Poor
09 Nov 2023
Irving

Horrible experience.

Someone opened the door to my room between 11pm-2am the first night, it was someone with an access key so was maintenance or service. I talked to the cleaning lady and she said there are cameras that she would report it and for me to report it as well. I reported to the front desk and no one contacted me. The AC in the room was either 50 or 85, nothing in between was crazy. The maintenance guy said it was broken but never offered a different room. We had to sleep with the door slightly open.
Friends_and_family Family
10/10
Exceptional
27 Oct 2023
CLAUDIA
Very nice property and staff is so helpful and friendly.
6/10
Pleasant
16 Oct 2023
Lewis
The service is terrible and the food. Room service doesn’t work anytime, morning or night. I call for a order 8:00 pm and 35 min after they said that I need go downstairs to wait for my order and pick up my wine. That is inappropriate!!!

I will never come back again.
Business Self
8/10
Excellent
03 Oct 2023
Dania
Service was good but room conditions weren’t the best.
The floors were damaged and the drain in the shower hold up water.
Friends_and_family Family
10/10
Exceptional
03 Oct 2023
Diego
Nice rooms and convenient location
Leisure Self
2/10
Poor
01 Aug 2023
Liliana
This hotel did not have any parking and it was very inconvenient to get off. You literally had to fly out of your car get in the building and move because there was cars behind you waiting to move. The parking is very unsafe because there’s a gym around it, and the front of the door is literally the highway.
10/10
Exceptional
29 Jul 2023
anayensi
It is a little confusing to get to the lobby but no bad at all! The place is clean and has a very pleasant atmosphere.
Business_and_leisure Self
10/10
Exceptional
25 May 2023
Carla
👍
Leisure
8/10
Excellent
05 Aug 2026
Luis Javier
No había botella de agua en la habitación para el café …
6/10
Pleasant
01 Aug 2026
Jose
Fue un viaje improvisado de trabajo. Llegamos a las 7.00PM y nos entregaron vales por expedia de dos bebidas por habitacion. El estacionamiento es gratis y esta en una plaza, excelente ubicacion y precio. Comimos en el restaurante del hotel, bien la comida, el servicio estaba 2/3, solo el restaurante. Estube en el bar, viendo la tele, solo el bar, no habia ni bartender, los meseros del restaurante venian a atender por lo que el servicio no fue bueno, Salio caro la cuenta. En el cuarto, la tele no la prendi, bonitas las habitaciones pero sucias. Las sabanas tenian muchos pelos igual en el piso del cuarto habia polvo, como si no barrieran. solo habia una toalla de mano y dos toallas. La regadera estaba rota y no cerraba bien la cortina del cuarto. Funcionaba bien el aire. Escuchaba la habitacion superior. Bien para trabajo siempre y cuando limpien la habitacion.
8/10
Excellent
30 Jul 2026
Maria del Mar
Cumplidor nada más
Family_with_children
10/10
Exceptional
27 Jul 2026
Daniela
Desayuno muy rico
10/10
Exceptional
26 Jul 2026
Luis Alejandro
Excelente servicio a la habitación
8/10
Excellent
20 Jul 2026
Irma
El servicio fue muy amable pero los recursos eran limitados. No tenían todo disponible y el Lobby era sumamente caluroso. El agua del jacuzzi se veía sucia además no prendía. Fuera de eso, todo lo demás, estuvo bien.
Family_with_children
6/10
Pleasant
20 Jul 2026
Ricardo Emmanuel
No me gusto que el estacionamiento se comparte con el de la plaza comercial, Se siente inseguro.
Family_with_children
8/10
Excellent
19 Jul 2026
Jorge
El hotel es bonito, me he hospedado en varias ocasiones, pero esta vez creo que disminuyó la calidad del hotel ya que no había agua caliente (solo un poco tibia), la regadera estaba tapada (se acumula el agua) y la TV no se escuchaba bien. Creo que para ser una cadena comercial deberían tener estándares más altos….
Partner
6/10
Pleasant
11 Jul 2026
Misael
Dos veces me he hospedado y se batalla para que el depósito del baño llene... Encontré ropa interior sucia debajo de cama al buscar los zapatos de mi bebé debajo de la cama . .
8/10
Excellent
11 Jul 2026
Eva
Todo muy bien, solo que el estacionamiento no es privado y hay un gimnasio en el primer piso por lo que se llena mucho en la cercanía del hotel y tienes que buscar en el estacionamiento del mall, que es muy amplio ,pero no sabes si tu auto esta seguro ,ya que no hay vigilancia.
10/10
Exceptional
02 Jul 2026
José Luis
Todo fantastico
Family_with_children
10/10
Exceptional
11 Jun 2026
Hector Mario Payán
Excelente servicio limpieza
Self
8/10
Excellent
04 Jun 2026
Alejandra
Hotel muy bonito
Todo queda cerca muy céntrico de todo

Personal amable
Partner
10/10
Exceptional
01 Jun 2026
ever haniel
Bien
Family_with_children
4/10
Poor
31 May 2026
Luis Angel
Limpieza de habitación no fue la adecuada. Baños y camas no estaban limpios.

Hotel sin estacionamiento, se comparte con plaza comercial
Friends_and_family Family
6/10
Pleasant
30 May 2026
JOSEISRAEL
El personal de lo mejor que hay
Partner
8/10
Excellent
27 May 2026
Pedro Jaime
El aire acondicionado de mi habitación no funcionaba y se les comento al personal y según ellos lo checaron y seguía igual.
Un elevador no funcionaba el lector de la tarjeta y se comento al personal y literal me dijeron \"tiene que intentarle hasta el cansancio\"
Family_with_children
8/10
Excellent
25 May 2026
Olivia Tena
La alberca helada aún haciendo calor. Lo demás muy bien.
Family_with_children
10/10
Exceptional
20 May 2026
Eduardo
muy agusto la estancia
Self
10/10
Exceptional
19 May 2026
Nancy veronica
Muy buena ubicación, habitaciones limpias
Family
10/10
Exceptional
19 May 2026
Abraham
Todo bien
10/10
Exceptional
18 May 2026
luis uziel
Habitacion limpia, buen trato del personal
Partner
10/10
Exceptional
16 May 2026
Victor hugo
Excelente ubicacion y trato de 10 .
Recomendado para familias.

Location & surroundings

Fiesta Inn Chihuahua Fashion Mall
Av. De La Juventud 3501 Esq. Con Av. Politécnico N, Chihuahua, Mexico

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Fiesta Inn Chihuahua Fashion Mall

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