Name: The Royal Sonesta Washington DC Dupont Circle
Address: 2121 P St Nw, Washington, 20037, US

The Royal Sonesta Washington DC Dupont Circle

Washington D.C. - DC · United States

100 reviews shown

10/10

Exceptional

30 Jul 2026

Jane

Large rooms , helpful staff and good size outdoor pool

10/10

Exceptional

26 Jul 2026

Cherise

The hotel was nice. Bathroom was a great size. The bar was also great. Loved the high back chairs. Had the sautéd spinach and shrimp. Both were great.

6/10

Pleasant

25 Jul 2026

Ronald

This was the third Royal Sonesta that I stayed at this year and it was by far the one I liked the least. I was there for a conference and this was the recommended hotel. Compared to the other Sonesta's I was at this one is older and seems a bit \"long in the tooth\". There was minimal information or communication from the desk staff. When I checked out I didn't realize the desk person was even there, she was sitting behind the counter and never got up out of her chair the entire time. They sometimes had a door man to open the door but he never smiled, never made you feel welcome.
There was nothing in the way of information in the guest room. No directions to ice or vending machines or how to connect to wifi or what services were available at the hotel, or anything about D.C., etc. There is a very nice looking lounge and restaurant but be sure to bring your bank account with you! WAY overpriced. Especially in comparison to the portion size. Two double gin and tonics set me back $70.00. I ordered swedish meatballs as a bar snack. Yes they were good, (not as good as mom made!) but 6 swedish meatballs should never cost $18.00. I had breakfast there the first day....$50.00. Between the prices and the lack of information and the run-down appearance of the hotel, the almost paper-thin walls separating the rooms (should you really be able to eavesdrop on the conversation in the next room?) I most certainly will not stay here again.

10/10

Exceptional

25 Jul 2026

Hermann

Nothing else

10/10

Exceptional

24 Jul 2026

Gloria

We had a great stay and would definitely come back. The location was perfect for exploring Washington, DC, with easy access to everything we wanted to see. The hotel was clean, comfortable, and well maintained. The staff were incredibly friendly and helpful. We will definitely recommend it to friends visiting DC.

10/10

Exceptional

23 Jul 2026

Ana

We were only there for one night with our 2 kids, but the hotel left an impression. The staff was really attentive, the room was modern, clean, and huge, and the royal animal theme was a hit with the kiddos. Very convenient location as well. Would definitely stay again if I come to DC.

10/10

Exceptional

22 Jul 2026

Rebecca

I had a great time

10/10

Exceptional

22 Jul 2026

Ann

The Bar staff was great and we had so much fun talking to Chris

10/10

Exceptional

22 Jul 2026

Eric

This is a very nice hotel. The room was really clean and nice. The pool was nice too and pretty big. They give you a credit towards their onsite restaurant to use for dinner and breakfast. The only negative thing to say is the surprise when I found out that it was $65 plus tax/fees to park there (vallet). I don’t believe there is any other way to park there. The breakfast was pretty good and the service was great too at their restaurant.

8/10

Excellent

20 Jul 2026

Yeojin

Overall, I had a good stay thanks to the very friendly staff and clean facilities. However, there were a few issues. There seemed to be a problem of the key card system, as another guest accidentally unlocked and opened my room door. Additionally, the Smart TV in my room wasn't working, and the Wi-Fi was extremely slow (though my friend in other rooms mentioned theirs was fine).

Self

10/10

Exceptional

19 Jul 2026

Sylvia

Great location, friendly staff. I truly appreciate our experience. I cannot wait to return.

Family_with_children

10/10

Exceptional

18 Jul 2026

Penny

Everything was amazing. The city view was spectacular!

Partner

4/10

Poor

16 Jul 2026

Leah

Hotel is outdated and the rooms do not match the elevation of the lobby. The hotel was moldy and dirty especially in the hallways. The carpet is not clean and I found grape vines and peanuts all over the floor. I had to move rooms because of the mold. Hotel staff was great and seemed to be easily handling the requests.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Trent

All the staff was so friendly

10/10

Exceptional

14 Jul 2026

Paul

We had a wonderful stay, great location. Staff was amazing.

Partner

4/10

Poor

13 Jul 2026

gigi

The sink was slow to drain so created standing water. The coffee maker never worked, staff in the kitchen said they'd have someone bring us a new one during our 6 day stay but that never happened. The toilet ran for a long time. No fan in the bathroom. The tiles in the room were falling off. The floor on the 3rd floor was dirty the entire stay. Disappointed that the pool closes so early. Parking is way too expensive.

Partner

2/10

Poor

13 Jul 2026

Tam

They double charged on my credit card and charged 337.68 fee for something

Friends

10/10

Exceptional

13 Jul 2026

mary

Customer service was great, the staff were all very attentive and friendl. Our room was clean, no free breakfast but there were plenty of restaurants and bars with 5 min walking distance.

Friends

4/10

Poor

12 Jul 2026

Anna

Our room had a terrible odor, the floors, baseboards were filthy. So filthy we had to wear shoes or our feet would get black!! I assume the carpet could be replaced. Along woth updates. Also, when we pulled out the sofa bed the mattress was heavily soiled.
We did use valet parking and Ubered everywhere. To my suprise that was a daily charge along with a daily charge for a hide away bed. Now of this was told upfront. All of this now throw in the A/C not working and it was 90°+ out.
Now let's talk about the $35 a day resort fee.... I NEVER got a resort vibe. This literally the absolute worst place ever booked. Very over priced.
Now for positive stuff. Staff were very friendly and at least the resort fees were removed.

Family_with_children

10/10

Exceptional

12 Jul 2026

Amal

Good hotel in the center of the city. The breakfast was great we loved it.

Friends_and_family Family

4/10

Poor

12 Jul 2026

Tuere

Unfortunately, this stay fell well below expectations. The room hadn’t been cleaned thoroughly. The bathroom was the biggest issue: there was visible mold growing in the shower, the bathroom door showed clear signs of water damage (warped and discolored at the base), and the sink drained so slowly it would fill up and stay clogged during use.

Partner

10/10

Exceptional

07 Jul 2026

Simona

It was an amazing hotel!! Would definitely stay here again!

Family

8/10

Excellent

07 Jul 2026

LESLIE

Huge Spacious amazing room with comfy bed and great Hot shower. The TV matched the size of room as well. The staff were all incredibly nice, professional and helpful. Had 3 separate reservations and was able to stay in same room which was convenient. Had Dinner at Rigbys which was delicious. The bar is nice though pricey small drinks. The pool is amazing. Has a great gym too. Stayed during the hottest week with Temps in high 90s and 100's but sadly AC couldn't accommodate so AC worked but not able to cool room down appropriately. I was given a fan which helped and a 100.00 room credit for inconvenience which was nice. I truly enjoyed my stay. Great location close to good restaurants and great bagels breakfast across the street. Would definitely stay again but not during a heatwave.

Self

4/10

Poor

05 Jul 2026

Mike

Booked a double queen for me and a friend. First the garage was full. Was switched to a king suite as an “upgrade” with a sofa bed. Sleeping on a sofa bed is not an upgrade. The AC also did work properly and it was very warm all night. They did comp us restaurant credits so that was nice but I’m not sure I would rebook again.

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

Zhendan

It is clean and elegant, also in a very nice and convenient neighbourhood with easy access to Metro and many nice shops and restaurants.

Family

10/10

Exceptional

05 Jul 2026

Edna

Great location, so many restaurants around, from breakfast to even late snacking. Clean room, friendly staff. The only problem is their small & few elevators, which can be annoying if you’re in a rush.

Friends

6/10

Pleasant

04 Jul 2026

David

44th anniversary and the best they could do was a 3rd floor room with a view of an alley! Have stayed at Kauai and Baltimore Sonestas where they treated us like valued customers. Not DC! We'll stay somewhere else next time.

Partner

10/10

Exceptional

04 Jul 2026

Ira

The staff was friendly and professional and made the experience very easy and enjoyable. Shawn and the front desk team were great.

Self

8/10

Excellent

02 Jul 2026

Angela

Room was very large and clean. Facilities were good but we only used the bar. Close to bars/restaurants and underground.

Partner

10/10

Exceptional

01 Jul 2026

Brittney

The staff is absolutely amazing

10/10

Exceptional

30 Jun 2026

Elizabeth

I loved the location of the hotel, it was a short walk to Rock Creek Park, Dupont Circle and a pretty residential part of Georgetown. The lobby area was very attractive and my room was large and well appointed. The doormen and front desk staff were attentive and helpful. I didn't eat at the hotel because I was attending a Conference at a nearby hotel.

Business

10/10

Exceptional

30 Jun 2026

Robert

Everything will be back soon

10/10

Exceptional

30 Jun 2026

Liz

Great hotel in a great location of Dupont cirlce. Friendly staff and a great place for dogs to stay.

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

Darlena

Perfect, the staffs were amazing

Family_with_children

10/10

Exceptional

27 Jun 2026

Jeffrey

Excellent location, excellent staff. Room was spacious, gym was large and had great equipment. Pool was ho-hum, but at least they have one. It closes at 8. Valet was $60 per night, street parking is not feasible, though with some planning or looking you might find a garage that is a bit cheaper. Overall great place, we would definitely recommend it.
Note: as of June 2026 they are working on the exterior and it’s very loud in some rooms - ask about this at check in. It was loud for us but they comped us the valet which appeased us.
Note for hotel: more towel hangers are desperately needed. Consider also putting a chair in the room - the large space is great but there’s nowhere to sit except the beds.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Brian

The interior art deco decor is phenomenal. Bar and restaurant amazing.

Self

10/10

Exceptional

26 Jun 2026

Vittorio

Wonderful stay

Friends

10/10

Exceptional

24 Jun 2026

Nida

Clean room & accessible to amenities

Friends_and_family Family

6/10

Pleasant

24 Jun 2026

Scott

While a renovated property, 50 percent of staff interactions were not just poor - they were clear detractors. Example, when asking for help with our bags at check in - we were told “bell staff is over there, just get their attention and they can help you”. We do not plan to return.

Partner

10/10

Exceptional

23 Jun 2026

Kirsten

Super friendly staff and excellent location

Self

6/10

Pleasant

23 Jun 2026

Samuel

A friend and I booked a junior suite. Unfortunately, the Jacuzzi bathtub in the room didn’t work properly. The jets barely worked and the bubbles didn’t work at all. The first time we used the tube, we were notified there was a leak. Requiring us to move to a new room. Fortunately, they upgraded us to a bigger room; however, the AC in that room was malfunctioning, and there was an incessant high-pitched noise that disturbed our stay. Overall the pros of this place doesn’t outweigh the cons for me to book here again.

Friends

10/10

Exceptional

22 Jun 2026

Maria

Staff very friendly and attentive to every request. Our cold water problem was resolved immediately. Rooms were large. Location is great! Highly recommend

Partner

10/10

Exceptional

21 Jun 2026

Courtney

Overall nice hotel and very clean and staff were friendly and helpful. I would love to see more done with pool and more amenities. Overall excellent hotel .

Self

8/10

Excellent

19 Jun 2026

Jeannie

The rooms were very spacious and the gym was well equipped. There was a nice outdoor pool that we did not use. This hotel welcomes dogs, which would have been okay if the small dog on our floor hadn't been so loud. It scratched at the door and barked loudly and incessantly every afternoon while its owner was out doing other things. The barking was loudly audible at the other end of the hallway. The staff tried to contact the owner of the dog and left messages, but she continued to leave her small dog alone and barking in her room. They offered to change our rooms to another floor but the dog calmed down at night when its owner returned. We really liked the hotel but if you need quiet during the day, stay somewhere else.

Family

10/10

Exceptional

19 Jun 2026

Robert T Mann

Excellent location. Wonderful staff. Large comfortable rooms. Very nice bar. Would definitely stay there again.

Family

6/10

Pleasant

18 Jun 2026

Jack

HOTEL RECENTLY REOPENED STILL NEEDS WORK

Self

10/10

Exceptional

17 Jun 2026

Joseph

Very accomodating hotel

Business

10/10

Exceptional

16 Jun 2026

Jill

We had a lovely stay. The hotel was remodeling the lobby, but they made working around that very comfortable. The room was beautiful, and the location was perfect for us. Wonderful staff, wonderful location, wonderful room.

Family

6/10

Pleasant

15 Jun 2026

Christina

I love to stay here everytime I come to DC - they have undergone some big renovations since I came last year. This was the first time I could hear the music of the hotel outside of my window - which was not well received at 4am. Additionally there was a large whole when a storm came through directly outside of my hotel room so I could also hear that dripping. Overall not normally my experience but was shocked when I came again. The room itself is BIG and clean I love the cleaning staff always so friendly.

Self

2/10

Poor

14 Jun 2026

Justin

Fire alarms went off 3 times while I was there. Human feces on the street outside. Hot water wasn't working for the entire hotel for a whole day.

Self

10/10

Exceptional

13 Jun 2026

Orlando

TRULY ENJOYED EVERYTHING. WILL SEE YOU VERY SOON.

ORLANDO MARRERO

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Susan

The only issue was that we were told there was room service from the restaurant in the hotel. However we were told to use the menu online for the restaurant, we couldn't reach the restaurant so they had to call us, the majority of items on the menu were not available. Then the food was brought to us in a brown paper bag as take out with no utensils! And we were charged an automatic 18% gratuity plus $15 delivery charge!

Pet

10/10

Exceptional

12 Jun 2026

Roberto

Great hotel, room was very spacious, clean, and well maintained. Staff were very friendly and attentive. The woman who checked me in was especially friendly, despite it being a very busy time. Aside from some confusion when checking out regarding waived resort fee benefit from Expedia, which was handled quickly, the stay was awesome. We are excited to stay here again for DC Gay Pride weekend.

Partner

4/10

Poor

12 Jun 2026

Clair

Never again. We stayed at the Royal Sonesta two years ago and during our stay we were without hot water for a day. I could overlook this one time. I booked there again last minute and there there was no hot water that whole day. Never again.

10/10

Exceptional

11 Jun 2026

Joseph

Guests could not have lunch in the dini g room because a group had reserved many tables. But there were many open tables also that could have been used for the hotel guests.

Business

10/10

Exceptional

10 Jun 2026

Katherine

I stayed at the hotel with our twin toddlers. We got a suite, which was super helpful so that we could have separate spaces, and the hotel provided two pack-n-plays and a microwave for us. Very accommodating!

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Penelope

Some lights in room didnt work, and there was crushed candy on carpet when I first checked in. Mandatory resort fee, phone line unhelpful when calling to arrange check in. Nice bathroom, pool and gym looked nice but didnt get a chance to use during work trip.

Self

10/10

Exceptional

07 Jun 2026

Christie

The lobby bar and restaurant was stunning. Newly designed and very stylish with a very friendly accommodating staff.

Family_with_children

10/10

Exceptional

07 Jun 2026

Tami

This was great. Beds were awesome, pool was perfect, everything was wonderful.

Partner

8/10

Excellent

06 Jun 2026

Sofia

The location of this hotel is excellent, but if location is flexible, there are better options nearby that offer more value and amenities. The destination fee felt unnecessary, as the property does not provide enough to justify the added cost.
The gym is very small, the pool is underwhelming, and the bathrooms near the fitness center were not well maintained.
The hotel offers a $15 daily food and beverage credit, but there is no true on-site restaurant. One dining option was set up in a ballroom and was closed during lunch, while breakfast was overpriced and not worth the cost. There are much better dining options within walking distance.
The biggest issue was the lack of clear communication. We were initially told we could use the credit at the bar, but when we tried to charge purchases to our room, staff said it wasn't possible. On another day, we were told a restaurant was closed, then directed to a different venue where charging to the room was allowed. The inconsistent information made the experience confusing and frustrating.

Partner

10/10

Exceptional

01 Jun 2026

Elizabeth

Clean, comfortable and great location

Friends_and_family Family

10/10

Exceptional

31 May 2026

Andrew

very comfortable hotel; great location near Dupont Circle, convenient to Metro and buses. Enjoyable neighborhood with plenty to do within walking distance.

Self

8/10

Excellent

31 May 2026

Ashanti

Nice hotel in a geat location and great staff. Parking rates extremely expensive. Hotel was going through lobby remodel at time of visit but staff made up for any inconvenience. We will stay again.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Mary

The staff was Great. Curious and friendly. When asked for more supplies we received them right away and they even brought it directly to our room.
We were traveling with a dog. Staff ensured he was taken care of.

Partner

10/10

Exceptional

30 May 2026

Randy

loved it

Friends

6/10

Pleasant

30 May 2026

Catherine

There was major construction at the property and it was crowded checking in and no lobby. Not ideal and not expected.

Family

10/10

Exceptional

29 May 2026

Morgan

Great location, close to restaurants and the Metro but on a quiet street. Our room was clean and the staff was helpful.

Friends_and_family Family

6/10

Pleasant

27 May 2026

Jeffrey

This is a decent hotel in a great location. The room was clean and well-maintained; however, the lobby is very underwhelming. The front desk staff was nice, professional and helpful. Housekeeping was another story. I flagged a housekeeper down on my floor to clean the room since I slept in. She said she would and did not provide the service. Also, I left a few clothing items in the drawer and notified the hotel when I landed back home. Housekeeping said they never saw any clothes and didn't log them. Either they didn't do their job and check the drawers or they took my clothes. Due to dishonest housekeepers, I'll stay elsewhere next time in D.C. There are plenty of great hotels in/around Dupont Circle.

Self

10/10

Exceptional

26 May 2026

Laranza

Very clean and well kept property. Excellent accommodation.

8/10

Excellent

25 May 2026

Tameika

Remodeling taken place.

Self

10/10

Exceptional

25 May 2026

Jacqueline

Great experience at this property.

Friends

10/10

Exceptional

25 May 2026

Kilby

Great Staff

Self

8/10

Excellent

25 May 2026

Brittany

My stay here was wonderful. The staff was very friendly, always smiled, and accommodated my needs whenever I requested. Also, there’s a lady that knocks on your door every morning to clean your room and replace your towels.

The hotel is located in DuPont circle. All the restaurants and attractions were within walking distance so if you’re going to DC to explore, I highly recommend staying here. The neighborhood is very safe and everybody walks around without an issue, even late nights.

The only problem I had was that there wasn’t a microwave on the floor, however they brought one for me to keep in my room. Also my room wasn’t thoroughly cleaned so I had to request it to be re-cleaned, the bathroom curtain had red stains all over it and the curtains in the room had stains too.

Partner

6/10

Pleasant

24 May 2026

CEDRIC

I mean based on the expense of the rooms, I believe the Sonasta at Dupont Circle falls a little short. At this price point some of the issues that occurred should not have happened. When we first got into our rooms for a day and a half we did not have local DC channels on our television. To some this may be a small deal but to bring that point home, due to not being able to access the local news, we were unaware there had been a shooting at the White House, literally blocks from our hotel.

We were also unaware that the hotel was under renovations. One of the desk clerks said this information was on Expedia's website, which it wasn't. Expedia confirmed that was the responsibility of the property to make that information known to the customer before check-in and it wasn't. This resulted in phantom drilling early in the morning that none of the staff where aware of.

But on the upside, the manager offered a $100 credit on 2 nights of dinners. However, my partner and I got sick from the first days breakfast and didn't want a repeat from eating dinner so ended up not using the credit.

Another positive, we asked if the hotel had a microwave onsight for customers to heat up their food. They provided us with one for our room. We were not charged for that amenity. Not sure if that is normally provided or just provided to us because of all our complaints up until that point... lol..

So lots of ups and downs was my experience and again too many downs for the price.

Partner

8/10

Excellent

23 May 2026

Krista

The property is under construction. Read their website for an accurate description of what is available. There really is no lobby. The room was small but clean, quiet, with a comfy bed. The restaurant has a limited menu, there are plenty of food options all around the hotel. The pool is clean and relaxing, the gym has upper scale, well kept equipment. The staff were pleasant and helpful. I would love to go back and stay when construction is complete

Self

8/10

Excellent

19 May 2026

Annie

it was a nice property room cleaned but under construction we traveled with two seniors one in a wheelchair and it was a major inconvenience for the staff was very accommodating

Family

6/10

Pleasant

18 May 2026

Glenn

The Hotel was undergoing renovation and so there was zero luxury. Yet top dollar was charges. Lobby was makeshift. Carpets and room smelled, maybe moisture. Room and bed was otherwise clean and comfortable. Staff friendly. But I would not have stayed there if I had known a major renovation was being done. They could have given more special perks at least to guests having to go through this experience.

Family

10/10

Exceptional

18 May 2026

Laura

Very good even with construction going on

Family

10/10

Exceptional

17 May 2026

Laura

The front desk staff were very professional and courteous. Our room was fabulous. We’ll be coming back!

Family

6/10

Pleasant

17 May 2026

robert

Honestly, a disappointment….for the $$$. Room
was very average (except for LARGE screen TV). I’ve stayed at many Holiday Inn Express’s where rooms were equally good. In fact, Inns often have a sofa/chaise/comfy chair. Sonesta only had the bed or desk chair for relaxing. Dining was a disaster. Temporary room had as much ambiance as an Inn/included breakfast area (except for a linen napkin)….& my coffee was served in a Cardboard Cup? Dinner was almost $100 and only a tad above average (shrimp tough & fries soggy) and, again, the only amenity was the linen napkin. I skipped their brunch on Sunday and went to a better hotel before saying goodbye to DC

8/10

Excellent

17 May 2026

Julie Francis

The staff were attentive however the hotel is under renovation so they are using a temporary space for check in. The hallway on my floor seemed very tired and the carpet seemed well worn and the smell of cleaner was strong. My room was very clean however windows don’t open so the air felt stale. The room was in the back and there was no natural light at any point in the day. The location is very good and close to the Phillips Collection Museum and a 30 minute walk to Georgetown. The pool looked nice however I did not swim. The breakfast is served in a temporary space during renovations so I chose to go else where. While I like the location and the size of the room I was disappointed with not knowing about the renovations and also the stale smell.

Self

10/10

Exceptional

17 May 2026

Debra

When we booked, we knew this hotel was undergoing a renovation. It took awhile to get used to a makeshift lobby and restaurant, but boy does the staff deliver! They are helpful, positive and take care of any issues - FAST. A few maintenance issues were handled within 15 minutes. The room is beautifully decorated, comfortable, with closet storage. A second chair request was handled immediately. Food quality, presentation and service at the restaurant is stellar. Actually after 6 days in DC, we agreed the food was better here than anywhere else. Ask for slight modifications (I like more vegetables) and the chef complied. They offered discounts for effects of renovation on the dining experience. I will be back and look forward to seeing the newly renovated Royal Sonesta Dupont Circle.

Partner

2/10

Poor

17 May 2026

Sharon

Hotel is under renovation and understaffed. Basically paid to wait. The worst experience ever! Thankfully we only there for 2 nights.

Friends_and_family Family

6/10

Pleasant

15 May 2026

bradley

Hotel lobby was under construction
no access to elevators, had to walk up to 2nd floor and around

Self

10/10

Exceptional

13 May 2026

Gretchen

Beautiful spot. Loved everything. Rooms were huge. Staff - so nice. Great gym. Great setup. Great location. Will return for sure.

Self

4/10

Poor

13 May 2026

GREGORY

we did not have breakfast or use the bar. As the hotel was undergoing renovations, the restaurant and bar were relocated to a small conference room which made more like a cafeteria or snack bar.

Partner

8/10

Excellent

12 May 2026

Diane

While 50% of the facility is currently under renovation, the updates should be a great improvement once completed. Unfortunately, the restaurant, which is privately owned, was a major disappointment in terms of customer service. Wait times were extremely long — even for something as simple as a cup of coffee — and our takeout order was completely incorrect.
To the hotel’s credit, they handled the situation very well and refunded us for all of the restaurant-related issues. The hotel itself was otherwise very good: the location was excellent, the area felt safe, and public transportation nearby was convenient and easy to use.

Family

6/10

Pleasant

11 May 2026

Bonnie J.

Property was under renovation and didn’t have elevator service to your floor. You had to climb 2 flights of stairs to get to an elevator! Something that was not doable for a 78 year old with a cane. Instead I had to use a freight elevator in the kitchen. Also, the heater in our room was broken. It kept. Asking loud banging noises when the fan went on and off. I reported the problem the first morning we stayed and the second morning we stayed but kept getting runaround excuses as to why it couldn’t be fixed. They offered me a new room but I only had to stay 1 more night and didn’t feel like packing up my room to go to another room, only to have to pack again the next day.

Family

10/10

Exceptional

10 May 2026

Crysler

Amazing room! Large, super bed, and ample spaced bathroom.

Family

10/10

Exceptional

10 May 2026

Ekaterina

Room was clean and staff were very helpful.

Partner

8/10

Excellent

09 May 2026

rathmony

Good location. Nice bed and large bathroom. Hotel is a little dated though.
Wonderful staffs.

Partner

10/10

Exceptional

07 May 2026

Caroline

Excellent service despite the renovations that are in progress

Self

6/10

Pleasant

07 May 2026

vijay

Didn't try the breakfast. The lobby and front is going thru a major renovation. You'll need to go up stairs and an elevator to get to your floor. Wouldn't recommend for folks who are less mobile.
Room itself was very spacious, clean and comfortable.

Self

6/10

Pleasant

06 May 2026

Eva

The who front lobby is under construction at this time. The rooms are clean, but the renovations seem sloppily done. The wallpaper/paint/drywall work all seem to be just thrown together. We also got a paper saying alarms could be tested as early as 9am on the morning we were there. It was a one time thing but seemed weird to want to start alarms that early. The walls are thin and you can hear your neighbors. The staff was nice and the location is good. Within walking distance to DuPont and the Metro. Overall it’s an okay hotel.

Family

2/10

Poor

06 May 2026

Michael

My stay at this hotel was extremely disappointing. The property was in the middle of major renovations, and this was not communicated in advance. The entire first floor was under construction, with sheetrock dust and debris throughout, making the environment feel dirty and poorly maintained.

To make matters worse, the elevators went out of service during my stay and remained out of service until I checked out. My room was on the 7th floor, which made this incredibly inconvenient, especially given that I have a bad knee. Having to navigate multiple flights of stairs repeatedly was not just uncomfortable, but unacceptable.

The local staff, including the hotel manager, were extremely rude and unsympathetic when these issues were raised, which only made the situation worse.

Overall, the lack of cleanliness, the lack of transparency about renovations, and the failure to resolve a major issue, such as the elevators, made for a very frustrating experience. I would not recommend staying here.

Partner

10/10

Exceptional

03 May 2026

Douglas

The food we enjoyed at breakfast was fresh and delicious.

Family_with_children

4/10

Poor

03 May 2026

Gregg

I did not like that the hotel was under construction which was not disclosed on either the expedia or hotel site. The elevator did not come to the ground floor which required you to walk up a flight of stairs (with your luggage) before you could get on the elevator on floor 2. This should have been made clear in the booking process

Self

10/10

Exceptional

03 May 2026

Raquel

Excellent service

Self

8/10

Excellent

30 Apr 2026

Kaaren

The room was great, the staff friendly, professional and helpful in every way. The hotel was under construction. I’m planning to stay here again and I’m betting on 5 stars in all categories.

Friends

8/10

Excellent

26 Apr 2026

David

Can’t believe I was charged a resort fee when there wasn’t anything and $60 a day for valet, neither of which was disclosed before hand, until I checked in. The room was clean and comfortable, but I probably won’t stay there again.