RO
Room Only
Accommodation only. Meals are usually not included.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
9.0/10Excellent1,000 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort9.2/10 9.2
Condition9.2/10 9.2
Neighborhood8.8/10 8.8
Amenities8.6/10 8.6
See all ratings- Hotels with charm
- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hôtel Valcartier
The 4-star Hôtel Valcartier offers 153 modern and elegant rooms and suites designed for families, couples, and groups. Guests enjoy exclusive rates on Village Vacances Valcartier amenities, including a relaxing full-service spa, indoor and outdoor swimming pools, outdoor waterpark, a sauna, and a fitness center.
The hotel also features multiple on site full-service restaurants and bar/lounges. Contemporary guest rooms include complimentary Wi-Fi and access for two adults to the Aroma Spa thermal experience (subject to availability).
Show less
With a stay at Hotel Valcartier in Saint-Gabriel-de-Valcartier, you'll be 0.1 mi (0.1 km) from Village Vacances Valcartier and 8.9 mi (14.3 km) from Huron-Wendat Museum. This family-friendly hotel is 9.9 mi (15.9 km) from Golf Royal Charbourg and 12.4 mi (20 km) from Metropolitan Golf Club.
Make yourself at home in one of the 153 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and coffee/tea makers, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.
Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
11:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 200 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
-
Special Instructions
The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a smoke detector and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 294986, 2027-09-25
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately CAD 26 for adults and CAD 12 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
French
Spanish
Nearby attractions
Village Vacances Valcartier
0.1 km / 0.1 mi
Colisée de Loretteville
13.5 km / 8.4 mi
Club de Golf Lorette
13.7 km / 8.5 mi
Parc de la falaise et de la chute Kabir Kouba
13.9 km / 8.6 mi
Notre-Dame-de-Lorette Church
14 km / 8.7 mi
Kabir Kouba Waterfall and Park
14 km / 8.7 mi
Bureau d'accueil touristique de Tourisme Wendake
14.2 km / 8.8 mi
Club Nautique Lac St-Charles
14.3 km / 8.9 mi
Parc linéaire de la Rivière-Saint-Charles
14.3 km / 8.9 mi
Huron-Wendat Museum
14.3 km / 8.9 mi
Onhoüa Chetek8e Traditional Huron Site
14.4 km / 8.9 mi
Aréna des Deux Glaces
14.5 km / 9 mi
Cinéma Le Clap Loretteville
14.9 km / 9.2 mi
Parc naturel du Mont-Bélair
15.8 km / 9.8 mi
Golf Royal Charbourg
15.9 km / 9.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 153
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Airport
- Harbour
- Beach
- Golf course
- Ski slopes
- Entertainment Area
Show 71 more facilities & services
- Wheelchair-accessible
- Car park
- Electric vehicle charging station
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Laundry service
- Launderette
- Multilingual staff
- 24-hour security
- Air conditioning in public areas
- Fireplace
- Smoke detector
- Hotel safe
- Lift access
- Shop
- Terrace
- Concierge
- Sun terrace
- Gym
- Luggage room
- Dining area
- Clothes dryer
- Towels and bed linen
- Café
- Bar
- Restaurant: 5
- Non-smoking area
- Highchairs
- Poolside snack bar
- Air conditioning in Restaurant
- Breakfast room
- Conference room
- Meeting room
- Indoor heated poolExtra charge
- Children’s swimming areaExtra charge
- WaterSlidesExtra charge
- Kids’ club
- Game room
- Pub
- WaterparkExtra charge
- SaunaExtra charge
- Steam bathExtra charge
- Hot tubExtra charge
- Turkish bath (hamam)
- MassageExtra charge
- Spa treatmentsExtra charge
- Spa centreExtra charge
- Breakfast
- Breakfast buffet
- Breakfast served to the table
- Hot breakfast
- Breakfast a la carte
- À la carte lunch
- À la carte dinner
- Breakfast and dinner
- Breakfast and lunch
- Picnic
- Gluten-free meals
- Vegetarian meal
- Snacks
- Vegan meal
- Deposit on arrival
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
- Credit card is compulsory as a deposit, no deposit in cash is accepted
- Cash Free
- TobogganingExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 30 m²SUI.QN
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Living room: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Valcartier
SUITE QUEEN SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Room amenities
- Wi-fi
- Living room: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Valcartier
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Bed in dormitory BUNK BED WITH SHARED BATHROOMBed in dormitory • BUNK BED WITH SHARED BATHROOMBED.BK-FH
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- BUNK BED WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Valcartier
Bed in dormitory BUNK BED WITH SHARED BATHROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- BUNK BED WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Room code: BED.BK-FH
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 30 m²ROO.KG
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Valcartier
Room KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 30 m²SUI.KG
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Living room: 1
- Bathroom: 1
- Cable TV
- Hairdryer
Show all 24 amenities
- TV
- Internet access
- Mini fridge
- Microwave
- Tea and coffee making facilities
- Washing machine
- Ironing set
- Wi-fi
- Alarm clock
- Desk
- Bathrobes
- Make-up mirror
- Direct dial telephone
- Game room
- Fitness room
- Smoke detector
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Valcartier
SUITE KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Living room: 1
- Bathroom: 1
- Cable TV
- Hairdryer
- TV
- Internet access
- Mini fridge
- Microwave
- Tea and coffee making facilities
- Washing machine
- Ironing set
- Wi-fi
- Alarm clock
- Desk
- Bathrobes
- Make-up mirror
- Direct dial telephone
- Game room
- Fitness room
- Smoke detector
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hôtel Valcartier
100
reviews shown
Marylène
Tout était parfait! 👌
Graham
Na
hébert
Good
Alejandra
Nous Avons bien aprecie la propreté de la chambre et salle de bain, le personnel était accueillant.
CHANTAL
Notre chambre était prête à notre arrivée à 11h am
Le personnel (très jeune) est très serviable
Le personnel (très jeune) est très serviable
Amy
Good
Chaimae
Hôtel très propre est calme j’aime
beaucoup 😊
beaucoup 😊
Chantal
J ai bien aimé le principe que tout le monde peut se promener en costume de bain c est comme une petite ville mais à l intérieur !!!
mathew
The water park is not included and day pass runs 50/head CAN.
Khaireddine
Best hôtel in Québec city for families there is too much to enjoy
Sophie
Dortoir propre, bien emménagé et confortable! Nous avons apprécié notre séjour !
Joselyn
Bed was stain
Krista
Rooms were clean and new. Had all the main things needed and spacious. Waterparks were well maintained and fun for all. Major drawback is lack of food options that are reasonably priced onsite. There is limited options with lack of variety. A breakfast option included in hotel stay is lacking. We left the hotel for all our meals (15 min drive).
Marc-Antoine
The spa helped me relax, the room was clean
Peter
.
Peter
Spa didn’t have any openings for massages
Chalet Sportifs and it’s terrasse never all weekend
Chalet Sportifs and it’s terrasse never all weekend
Lin
the view is very bad with the price I paid . The staff is very helpful , the front desk very nice.
The breakfast from La captine is all flys everywhere
Overall I’m satisfied. Just about the view and no tooth brush no hair conditioner . Its absolutely not a 4 star
The breakfast from La captine is all flys everywhere
Overall I’m satisfied. Just about the view and no tooth brush no hair conditioner . Its absolutely not a 4 star
Karine
Nous avons adorer. Mes deux ados et moi avons passé 2 jours au glissades extérieur, une soirée a l'espace jeux, un souper au capitaine et un déjeuner au café natura. Nous avons tout apprécié. Le personnel a l'accueil est génial.
Issam
the property is very clean and it looks new
the indoor water park is very nice clean comparing to other water park we attended before
the indoor water park is very nice clean comparing to other water park we attended before
Michel
Pour le prix c’est très cher $$
Daniel
La climatisation ne fonctionnait pas dans la chambre
Duy
My kids had a blast and wants to come back next year.
mengyuan
Hope more restaurants near/in the hotel
Mohit
All good staff was very helpful.
Ndeye Khoudia
It was simply amazing !!
Natalie
The restaurants on site are expensive and the service is not good. The water park was fun. The coffee was not good but the beds were comfortable. The laundry room is shared with the house cleaning so when I wanted to do a wash it was being used and I had to wait hours before they finished.
QINXIANG
Very grea place
Jacinthe
Hôtel très décevant.
1. Internet faible et peu fonctionnel
2. Très peu d'options alimentaires, ridiculement dispendieux et qualité douteuse (75$ pour un fast-food modeste 2 adultes et enfants de 4-7 ans)
3. Propreté de l'hôtel à revoir (Bora Parc, salles de bain communes et ascenceurs)
4. Chambres mal insonorisées (surtout si vous êtes au-dessus d'un SPA de balcon)
5. AUCUN service aux chambres, même pour renouveler les serviettes, ajouter du café ou obtenir une boîte de mouchoirs (nous y étions 5 jours à 4 personnes!). La réception nous a dit que les employés de chambres ne sont pas autorisés à prendre des initiatives comme changer notre boîte de kleenex vide mise en évidence sur le comptoir. On nous a demandé de venir la chercher à la réception
6. Inaccessible aux fauteuils roulants dans la majorité des endroits (et malgré ma chaise roulante, on me demande de prouver par une carte que je suis hadicapée!)
7. Un micro-onde par étage (propreté douteuse)
8. Aucun piscine \"ordinaire\" disponible sans payer
9. Plainte ignorée de la gestion
10. Aucun commerce ou resto à proximité à l'extérieur du Centre de Villégiature
11. Distributrices disponibles si vous avez 6$ à mettre sur une petite bouteille de boisson gaseuse.
Bref, 5 jours dispendieux et frustrants. La proximité ne vaut pas du tout la peine.
1. Internet faible et peu fonctionnel
2. Très peu d'options alimentaires, ridiculement dispendieux et qualité douteuse (75$ pour un fast-food modeste 2 adultes et enfants de 4-7 ans)
3. Propreté de l'hôtel à revoir (Bora Parc, salles de bain communes et ascenceurs)
4. Chambres mal insonorisées (surtout si vous êtes au-dessus d'un SPA de balcon)
5. AUCUN service aux chambres, même pour renouveler les serviettes, ajouter du café ou obtenir une boîte de mouchoirs (nous y étions 5 jours à 4 personnes!). La réception nous a dit que les employés de chambres ne sont pas autorisés à prendre des initiatives comme changer notre boîte de kleenex vide mise en évidence sur le comptoir. On nous a demandé de venir la chercher à la réception
6. Inaccessible aux fauteuils roulants dans la majorité des endroits (et malgré ma chaise roulante, on me demande de prouver par une carte que je suis hadicapée!)
7. Un micro-onde par étage (propreté douteuse)
8. Aucun piscine \"ordinaire\" disponible sans payer
9. Plainte ignorée de la gestion
10. Aucun commerce ou resto à proximité à l'extérieur du Centre de Villégiature
11. Distributrices disponibles si vous avez 6$ à mettre sur une petite bouteille de boisson gaseuse.
Bref, 5 jours dispendieux et frustrants. La proximité ne vaut pas du tout la peine.
wassim
The breakfast is not included.
Mary
The hotel rooms are spacious, clean and functional and the water parks are great and spa was lovely. The food is pretty limited - lots of burgers, fries and ice cream. A good deal for the price.
Nashiba
It’s was a clean and maintained hotel but customer service was poor requested room cleaning service which wasn’t provided and bathroom water wasn’t draining and ask the staff to fix it but that wasn’t taken care of understand that u have to buy separate tickets for the water park but it should be atleast discounted for the people staying in the hotel , overall it was a pleasant stay just lacked in customer service.
Chelsy
Tout était parfait.
MOHAND AKLI
Magnifique endroit pour les vacances
Carlos
1. You need to pay the entry tickets to Bora Parc. I was thinking it was included.
2. There is not micro-ondes in the room.
3. Was very clean a d we enjoyed our stayed.
2. There is not micro-ondes in the room.
3. Was very clean a d we enjoyed our stayed.
Raimberk
The hotel was very clean and the staff did a good job. The only thing I didn't like was that hotel guests weren't offered better amenities for staying at Bora Parc. I would have appreciated at least a discount coupon since I was a guest. In the end, I paid the same price as someone who wasn't staying at the hotel.
DOMINIQUE
perfect trip
Juliet
Clean and comfortable dormitory
Stephanie
Everything was exquisite. Will definitely go back.
Leila
Clean rooms
Ali
Misinformation on the website. They didnt memtion that the waterpark is closed on week days. Also, it wasn't mentioned that there is a separate ticket for waterpark. I paid over 300 for nust 1 night. Lastly, the Waterpark stuff was extremely rude. My daughter was lower than the height where you have to buy a ticket but they forced us to buy the ticket. Overall a very bad experience
Hugo
Excellent endroit pour passer des vacances en famille.
Tracy
The breakfast cafe was good
Marie-Claude
Spacious clean room. Easy check in and out.
Christopher
Friendly staff-spoke English. Great hotel with excellent Amenities .
Natalie
Every was great.
Yue
Be aware! Bora bora only opens on weekends in Apeil. We figured out only when we reached hotel. It would be nice to warn the guest at booking time that no indoor water park is open during the week.
ryan
Great spot - Next year we will doing the tubing it looked like so much fun
Colleen
It was a group of us both kids and adults and it was great for all with the tubing, water park and ice hotel it was wonderful.
Marivic
Outstanding view, Outstanding staff. The room is perfectly clean and organized!! You have everything you need its a wonderful place to stay-cation.
Greg
Excellent experience. Clean, staff are awesome. Outdoor activities are awesome, bora parc: kids loves it.
Lei
Good choice for family trip
Sadiq
Amazing, family friendly
Sharon
Clean room, friendly staff... we really enjoy our stay
Melissa
The hotel was great, my son enjoyed the arcade and the tubbing as well as visiting the ice hotel.
Unfortunately the restaurant selection is really not fantastic. The breakfast restaurant was serving molded waffles. The pizza and pasta restaurant was very basic, felt like it was frozen pizza and lasagna, we ordered parmesan fries and it was two fried squares that you can get at the grocery store.
Unfortunately the restaurant selection is really not fantastic. The breakfast restaurant was serving molded waffles. The pizza and pasta restaurant was very basic, felt like it was frozen pizza and lasagna, we ordered parmesan fries and it was two fried squares that you can get at the grocery store.
Pamela
Clean
Jess
Rooms, tubing and ice hotel!
Amanda
Excellent service at all events
Richard
Le personnel est sympathique et serviable. Superbe hotel.
Megan
Friendly staff. Clean and spacious room. Highly recommend.
Katrina Tracy
Our room was nice with a wonderful view.
Lise
Clean room staff are grate
tara
We had a wonderful time during a family trip. We travelled two adults a 3.5 year old and a 9 year old. We booked the king suite with 1 queen murphy bed , it was a great room. Spacious enough, the kids thought the murphy bed was cool. The view of the mountain was beautiful, super clean. Hotel staff was really nice and spoke English pretty well, we did not have any issues with that. The tubing hills were amazing, so many hills and bigger than I have ever seen before. The kids had a blast but it was very cold so if going during the winter make sure the kids and even adults have really warm gear and googles as you go down the hills very fast. Bora Parc was fantastic, the kids loved it. Super cool inside , a lot of slides even my 3.5 year who is 41inch could get on most of the big slides. the only thing about the water park I found was it was a little chilly inside not as warm as you would think it would be in a inside waterpark. My biggest complaint which was not even that bad in the grand scheme of things is that the food was not very good at any of the restaurants. So be prepared for that, do not expect a great meal. More like basic chalet food, which is fine but just be aware. Also the stores close at or before 6pm and the restaurants other than one were all closed for food by 9. Overall I would definitely recommend, we had the best time and we have already booked to go back in the summer to try the outdoor waterpark!
Juan
Excelente
Juan
Le service est excellent, la chambre est très spacieuse, tout est très propre et le personnel est très sympathique.
Nicolas
Bora parc
Yun Xiang
The room is clean and the staff is very friendly and very nice
Robert
Very clean and fun
Vinilkumar
No coffee or eateries around in such a huge place. Closest Timhortons is 15 kms away. Not a place for your leisure stay.
Rooms are clean but be cautious while you check in ensure what is provided in toilet should remain same else you would be charged after verification.
Pro
Ample parking
EV charging
Lots of space to walk
Clean rooms
Spacious and looks very rich
Cons
No ventilation suction in washrooms
Room service not available round the clock
Cannot reach this hotel over phone since call center closed after 6pm or address mentioned by google maps doesn’t take you to destination
No coffee shop or eatery round the clock considering the location
Only one breakfast place which is very expensive bagel and cream cheese cost 7$
In short not a place for leisure stay
Rooms are clean but be cautious while you check in ensure what is provided in toilet should remain same else you would be charged after verification.
Pro
Ample parking
EV charging
Lots of space to walk
Clean rooms
Spacious and looks very rich
Cons
No ventilation suction in washrooms
Room service not available round the clock
Cannot reach this hotel over phone since call center closed after 6pm or address mentioned by google maps doesn’t take you to destination
No coffee shop or eatery round the clock considering the location
Only one breakfast place which is very expensive bagel and cream cheese cost 7$
In short not a place for leisure stay
Ronald Chester
Waterpark
Caroline
Loved it!!
SOYOUNG
Staying with your family is really nice. The breakfast there is also a great option if you don’t feel like going out.
Rhonda
The water park was closed during our stay. Unfortunately the shops were also closed and it was very quiet but a beautiful place to stay.
Faridah
. The water park had extremely limited hours, which made it difficult to enjoy. Dining was even more challenging – there were only two onsite options, both with very restricted hours. We didn’t have the chance to dine in, and when we tried take-out, the staff were extremely rude and unwelcoming.
Additionally, there were no basic facilities to prepare or warm up our own food. Only one microwave was available for all guests on the floor, with no sink or cutlery provided. Since outside food options were more than 40 minutes away – and many closed before we could even get there – it left us with very few choices.
For a family trip, these limitations created unnecessary stress and disappointment, and we hope you will consider addressing them for future guests.
Additionally, there were no basic facilities to prepare or warm up our own food. Only one microwave was available for all guests on the floor, with no sink or cutlery provided. Since outside food options were more than 40 minutes away – and many closed before we could even get there – it left us with very few choices.
For a family trip, these limitations created unnecessary stress and disappointment, and we hope you will consider addressing them for future guests.
Maite
Beautiful place for have fun with the family
Michel
Love this hotel definitely coming back
gisele
Tout était correct
Jedediah
Perfect for family. Clean and nice room. Beautiful hotel. Highly recommended.
Brigid
The property was clean, comfortable, and provides plenty of room for us. The only disappointment was that there is no pool you can use without paying to use the waterpark. Water in the lobby would also be nice.
Svietlana
Good for families
Sophia
Clean gotel with excellent service.
The hotel was pristine clean, the receptionists very professional polite and helpful. Great locarion for skiing.
Roman
Good hotel, basic restaurant service
Bianca
We had a great time with the family in the Bora Park
kathleen
The room was spacious and clean!
Marc
The hotel was amazing related the water park for the indoor. I would say for the quality control before renting a room. To make sure the shower is fix. The handle broke and this is something could of been prevented from the cleaning person to report the shower handle was loose and going to brake. Hope next time the team can monitor more this stuff as this hotel is not cheap to stay . Your paying 300$ plus tax per day you would expect a higher quality of rooms . Outside of that hotel has lots to offer and it’s like being in a resort down south for the mini shops and restaurants. Also you have 24/7 arcade room for the kids to play .
Ines
Perfect for family
michel
Everything around was closed during our stay unfortunately but all the rest was excellent
Derek
Nice new hotel but we visited mid September and nearly all of the Restaurants were closed or open for minimum hours. Understandable considering it is the off season I suppose! Will have to visit in the summer to get the full experience. Otherwise a great stay.
Rafael Lopez
We definitely had a nice surprise when we arrived here. The first impression was that it was too far away from everything, but really it has it all, and if you plan your visit to Old Quebec trip carefully, this is really a good option, specially during low season. We enjoyed the hotel facilities which not only include a great indoor waterpark (Outdoor waterpark looked amazing, but it was already closed for the season) but we also had a chance to play a lot with the kid at the Arcade room. This hotel was thought to be very practical, with amenities that really were thought to help the traveler. The staff was amazing and very polite all the time and to our surprised some of the front desk personnel even talked Spanish (which is my native language) additional to French and English.
We did not tried the restaurants at the hotel, mainly because of the limited menu and also because we did not like what we saw at the reviews, so instead we chose to drive to \"nearby\" (about 15 min drive) restaurants.
Overall we had a great time at Hotel Valcartier and we will most definitively return.
We did not tried the restaurants at the hotel, mainly because of the limited menu and also because we did not like what we saw at the reviews, so instead we chose to drive to \"nearby\" (about 15 min drive) restaurants.
Overall we had a great time at Hotel Valcartier and we will most definitively return.
Chico
The hotel is worn down. Gastronomy is none existent and the little they offer is really and I mean really expensive.
Bottle of water at 3.25$ for starters.
Three restaurants that open randomly during the day and also close suddenly because short staffed, which is comprehensive but still, a 4 stars hotel with such fees and no food around the place after like 9pm. Housekeeping doesn’t do the basics of housekeeping for the time you’re checked in, only new towels upon request. But your garbage you must empty it at the large beam by the elevators yourself. No vacuuming, nothing.
We mostly eat outside for the 4 days we spent, but being no close to much, it’s a 30 minutes ride anywhere or you can make yourself a delivery from the St-Hubert’s near by every time.
The one time we had a snack at the marina bar close to the pools outside, we had a charge of 86$ for 6 pizza slices that were uncooked and some sort of tasteless chicken fingers. I normally eat like a WWII prisoner after being rescued but if I’m being charged premium fees for food, then I expect a bit of tasty food on my table.
The staff was utmost friendly and provided the best service overall. A lot of young seasonal students work there and it gives the vibe that you’re there for a fun time indeed.
Lastly but most concerning, they don’t seem to be bothered by the ridiculous amount of flies all over the place. That’s a huge let down, it makes the place look dirtier. Something must be done asap.
Bottle of water at 3.25$ for starters.
Three restaurants that open randomly during the day and also close suddenly because short staffed, which is comprehensive but still, a 4 stars hotel with such fees and no food around the place after like 9pm. Housekeeping doesn’t do the basics of housekeeping for the time you’re checked in, only new towels upon request. But your garbage you must empty it at the large beam by the elevators yourself. No vacuuming, nothing.
We mostly eat outside for the 4 days we spent, but being no close to much, it’s a 30 minutes ride anywhere or you can make yourself a delivery from the St-Hubert’s near by every time.
The one time we had a snack at the marina bar close to the pools outside, we had a charge of 86$ for 6 pizza slices that were uncooked and some sort of tasteless chicken fingers. I normally eat like a WWII prisoner after being rescued but if I’m being charged premium fees for food, then I expect a bit of tasty food on my table.
The staff was utmost friendly and provided the best service overall. A lot of young seasonal students work there and it gives the vibe that you’re there for a fun time indeed.
Lastly but most concerning, they don’t seem to be bothered by the ridiculous amount of flies all over the place. That’s a huge let down, it makes the place look dirtier. Something must be done asap.
vicki
Great location and room set up for families. They seem to have a fly problem in the rooms and hotel in general which.is unexpected given the high price.
Sara
Great hotel. Rooms very modern and clean. Excellent facilities
Rita
We stayed 3 nights, bought the 3 days unlimited water parks, so our kids had a blast. The room was very big and clean, except there were lots of flies everywhere in the hotel… There are not much choices for restaurants in the hotel or around the area… no good coffee either…
Murtaza
Perfect
Krista
I liked staying here as you could come and go to the waterparks easily. The rooms were big and it was a quiet hotel. I didn't like they didn't clean your room the whole time you are there (we stayed 4 nights). The TV was hit or miss to work. We seemed to always have to call and get them to reset the TV so it would work and when it did work it froze a lot. The WIFI was really slow as well.
Rose
We loved the indoor waterslides. We didn't like the fact that there were not many dining options and restaurants were too expensive!
Audrey
Thank you for the stay. It was the best!!
Chantal
Great place to stay !
We had a great experience the only comment that I have is that the staff was soooo young !
Most of them were very professional and my only worry is that they can easily be taken advantage of by the more unpleasant guests they were all so young and timid. I understand the lack of working hands but I would have liked to have seen more adults supporting the younger staff.
Most of them were very professional and my only worry is that they can easily be taken advantage of by the more unpleasant guests they were all so young and timid. I understand the lack of working hands but I would have liked to have seen more adults supporting the younger staff.
Raph Omaur
ok
Shilpa
Great property and activities but far from quebec city.
Gilles
no amenities included as a renter. No breakfast included no pool included, not even an outdoor bench to sit on. everything has to be paid for to enjoy our stay. SUCKS!
Location & surroundings
Hôtel Valcartier
2280 Bd Valcartier, Saint-gabriel-de-valcartier, Canada
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 24 more nearby hotels
Hôtel Valcartier
81 hotel photos
