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Hôtel Québec Inn
Quebec-QC · Canada
7175 Boulevard Wilfrid Hamel OuestView location
8.2/10Excellent2,398 Reviews
Cleanliness8.4/10 8.4
Service8.4/10 8.4
Comfort8.2/10 8.2
Condition8.0/10 8.0
Amenities8.2/10 8.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hôtel Québec Inn
Located in Quebec, Hôtel Québec Inn is in the business district, a 3-minute drive from Club de Golf L'Albatros Ste Foy and 7 minutes from Laurier Quebec. This golf hotel is 3. 5 mi (5. 6 km) from Metropolitan Golf Club and 5. 7 mi (9.
2 km) from Parc de la Plage-Jacques-Cartier. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an indoor pool.
Additional amenities at this hotel include complimentary wireless Internet access, a hair salon, and a ballroom. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Les Palmes, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
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Make yourself at home in one of the 135 guestrooms featuring refrigerators and iPod docking stations. Wired and wireless Internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
With a stay at Québec Inn par JARO in Québec City (Sainte-Foy-Sillery-Cap-Rouge), you'll be within a 5-minute drive of Base de plein air de Sainte-Foy and Club de Golf L'Albatros Ste Foy.
This golf hotel is 3.2 mi (5.2 km) from Metropolitan Golf Club and 4.2 mi (6.8 km) from Club de Golf de Cap-Rouge. Make yourself at home in one of the 135 guestrooms featuring refrigerators and flat-screen televisions.
Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards. Featured amenities include a business center, express check-out, and dry cleaning/laundry services.
Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
5:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 200 per stay
We have included all charges provided to us by the property.
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You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
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Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a smoke detector and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 2026-11-30, 068445
- This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
- Property Registration Number 2026-11-30, 068445
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Minimal age
18
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Optional fees
- Fee for full breakfast: approximately CAD 8.00 to 27 for adults, and CAD 8.00 to 18.00 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
French
Nearby attractions
Carie Factory Amusement Center
1.2 km / 0.7 mi
Recreofun Amusement Centre
1.6 km / 1 mi
Base de plein air de Sainte-Foy
1.7 km / 1.1 mi
Club de Golf L'Albatros Ste Foy
2 km / 1.2 mi
Metropolitan Golf Club
5.2 km / 3.2 mi
Saint Lawrence River
5.7 km / 3.5 mi
Club de Golf de Cap-Rouge
6.8 km / 4.2 mi
Parc de la Plage-Jacques-Cartier
7.1 km / 4.4 mi
Laurier Quebec
7.6 km / 4.7 mi
Parc du Domaine-des-Retraités
7.7 km / 4.8 mi
Aquarium of Quebec
7.8 km / 4.8 mi
Centre de glaces de Québec
7.8 km / 4.8 mi
Laval University Hospital
7.9 km / 4.9 mi
Place de la Cité
8.2 km / 5.1 mi
Pierre Laporte Bridge
8.2 km / 5.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 135
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Multilingual staff
- Hotel safe
- Garden
- Terrace
- Newspapers
Show 15 more facilities & services
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Nightclub
- Sauna
- Spa treatments
- Hairdressing salon
- Non-smoking establishment
- Minimum check-in age: 18
- Billiards
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE WITH KITCHENETTE WITH VIEWSDOUBLE • WITH KITCHENETTE WITH VIEWSDBL.KT-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH KITCHENETTE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Québec Inn
DOUBLE WITH KITCHENETTE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH KITCHENETTE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KT-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE INNERDOUBLE • INNERDBL.IN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Québec Inn
DOUBLE INNER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Room code: DBL.IN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Québec Inn
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room WITH VIEWSRoom • WITH VIEWSROO.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Québec Inn
Room WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Québec Inn
DOUBLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE INNERDOUBLE • INNERDBL.IN-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Québec Inn
DOUBLE INNER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Room code: DBL.IN-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Québec Inn
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Québec Inn
DOUBLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE INNER-QUEEN SIZE -VUODEDOUBLE • INNER-QUEEN SIZE -VUODEDBL.IN-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- INNER-QUEEN SIZE -VUODE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Québec Inn
DOUBLE INNER-QUEEN SIZE -VUODE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- INNER-QUEEN SIZE -VUODE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.IN-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Québec Inn
QUADRUPLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE INNERQUADRUPLE • INNERQUA.IN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Québec Inn
QUADRUPLE INNER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Room code: QUA.IN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE INNERDOUBLE • INNERDBL.IN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHôtel Québec Inn
DOUBLE INNER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Room code: DBL.IN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hôtel Québec Inn
100
reviews shown
Marc-André
J'ai adoré que la piscine soit ouverte tard
Quantité de Serviette était super ont en manquait pas
Quantité de Serviette était super ont en manquait pas
Daniel
Tres bon
Doris
Tout a bien été
France
A refaire avec les amies
Philippe
Près de tout à Québec et atmosphère de vacances avec Piscine et tout
Jacky
Nous avons adoré le coin piscine et spa
Nelson
Bien
Claire
Chambre propre, le personnel est souriant. Rien à dire de négatif.
Patrick
Pour le prix, un bain douche avec rideaux qui te colle dessus quand tu te lave, fond de douche que ne draine pas, glissant, pas de tapis de douche. Failli tomber. Lit bruyant comme si tout etait loose. Bref un peu decu
Marie-Isabelle
La pomme de douche aurait besoin d'un plombier. Elle fuie le long du murs, a de la rouille, du calcaire et crachotte difficilement l'eau. Si ses fuites ne sont pas gérer, cela pourrait entraîner des soucis plus grave.
Navkiran
Average
Olga griselda
Excellent endroit propre et agréable pour être en famille, accès facile aux services de l'hôtel, nous aimons l'expérience, nous espérons que vous passerez un bon moment.
Audrey
chambre rénovée, mais salle de bain vieillotte, les pompes à savon étaient deffectueuses, le lavabo fait de drôles de bruits et est bruyant lorsqu'il est ouvert, le corridor est bruyant (insonorisation faible), les oreillers n'étaient pas confortables du tout (dures et bien compacte donc trop hautes). installations très bien et propres, personnel souriant mais avec peu de mots...
Corey
No thank you
Isabelle
Matelas moyennement confortable, chambre humide
Ian
The night auditor who checked us is was really nice , polite and helpful,
The hotel was full on this Friday night ,
Lots of Kids roaming around .
The room and hotel are fine , you would not expect to have great amenities at that price and location . The rooms are tiered , no ports to charge your devices. The sheets where also tiered and not the cleanest , the room on the floor that we got had a pretty old bathroom, and the patio doors where not fully lockable , the tiles in the shower where popping out , shower curtain was also from the 90 .
The hot tub in the main area is old and from a back yard , never saw anyone coming to check the chlorine and or quality of water as in other name brands . The pool is fine for kids , pretty messy around it and the palm trees ……towels and floaters just haging on the tiki bar
Again you pay for what you get for in summer travelling , for a few dollars extra if you have it ,go closer to old Quebec or st-foy.
If it’s for 1 night and you are passing by for a quick sleep and off you go , then you are all set there , no worries .
If you are planing a few nights to relax and to be close to local amenities and museums , I would avoid . There is a strip club right beside the hotel , if that’s your thing
Check in 5 pm …….
Check out 11 am ….
Again debatable , 3 pm is pretty standard around the globe ,
.
The hotel was full on this Friday night ,
Lots of Kids roaming around .
The room and hotel are fine , you would not expect to have great amenities at that price and location . The rooms are tiered , no ports to charge your devices. The sheets where also tiered and not the cleanest , the room on the floor that we got had a pretty old bathroom, and the patio doors where not fully lockable , the tiles in the shower where popping out , shower curtain was also from the 90 .
The hot tub in the main area is old and from a back yard , never saw anyone coming to check the chlorine and or quality of water as in other name brands . The pool is fine for kids , pretty messy around it and the palm trees ……towels and floaters just haging on the tiki bar
Again you pay for what you get for in summer travelling , for a few dollars extra if you have it ,go closer to old Quebec or st-foy.
If it’s for 1 night and you are passing by for a quick sleep and off you go , then you are all set there , no worries .
If you are planing a few nights to relax and to be close to local amenities and museums , I would avoid . There is a strip club right beside the hotel , if that’s your thing
Check in 5 pm …….
Check out 11 am ….
Again debatable , 3 pm is pretty standard around the globe ,
.
Eliza
The room was clean. Room service was quick. The staff at restaurant/bar were the most helpful and welcoming. The food was really good. The spa water wasn’t hot 2 out of 3 days. The palm tree next to it was very dry and by the end someone broke it and the pool staff didn’t clean it up for a while. At check in I was asked to put a 100$ deposit on my credit card even though I paid for my entire stay. I didn’t want to use my credit card but rather my debit and the staff said in that case it had to be $200. When I said nowhere was any of this mentioned they couldn’t explain very well the demand for a deposit and why the amount increased because I was using a debit (real money)..when I asked to write it down that I will be refunded seeing how nowhere it was written about this deposit, the staff was hesitant which put my guards up.
DANIELLE
C etait très bien
Nadj
Stay was ok, just wished they at least left a water bottle or 2 in the room fridge
Marlene
La piscine c'est tout
Valérie
Super friendly staff, clean rooms and pool water hot enough
François
Le tout
Yvon
La réception très impoli, il ont demandé 2 dépôts de sécurité, même si j'ai fait une seul réservation pour deux chambre, La réceptionniste a demandé les preuves d'identité de moi et mon épouse, j'avais l'impression d'être un fraudeur
Carole
Le personnel est très agréable
Lea
We really like the place. Especially that it has an indoor pool. The kids loves it so much.
Sarah
Great room and very fun hotel. However, the arcade ate our money and most machines did not work. Also, there is no elevator so we had to take multiple trips upstairs. Overall, a great time.
Linda
Noisy fan in the bathroom, the bath shower needs an update
Hemant
Fantastic
yaimilis
Very Nice
Kamille
Super bien!
Youssef
Tout
Krystle
We loved the Tropical Cruise Ship feel to this hotel. It felt like a relaxing getaway. The staff was friendly, the hotel was clean, parking lot was well lit, they had a supervisor for the pool which was clean and heated and the hot tub lovely as well. We loved our stay here and would love to go back.
Sébastien
Tout est ok
Luis
Restaurant is excellent!
William
Had a great time there!
Frédéric
Les meubles au corridor sont très poussiéreux, la porte patio de la chambre est brisée et ne ce barre pas , vos machine à glace ne fonctionne pas, le service au chambre n’est pas actif, et la photo d’une blanche au fromage et charcuterie que vous m’avez envoyé n’est pas disponible à cette hôtel, pour terminer au départ les gens au service n’affiche pas de sourire (font leur travail sans plus) ce n’était pas agréable
En résumé je ne retournerai pas à cette hotel
En résumé je ne retournerai pas à cette hotel
Rita
Ni
Nice and clean nous recommandons cette hôtel très propre
Nice and clean nous recommandons cette hôtel très propre
Simon
Très bel hôtel. Bien entretenu et personnel très courtois, surtout à l’accueil. Cependant, eau de piscine sale, et eau de spa très très sale! Les boules de billards sont tous mélangées entre les 3 tables payantes! Je recommande tout de même car la chambre était très propre et morderne.
Grégory
Je suis déçu dès commodités. Les photos ne reflètent pas la réalité. Nous sommes très déçus du lieu. Nous ne reviendrons plus
Marc
The place needs some renovations especially the rooms, smells old , there was still some hair in the bath tub and the spa wasn’t working properly, uncomfortable bed and pillows… never again
Rejean
Its too bad the hotel does not offer free shuttle to airport
Sindy
La seule déception était qu' on attendre a 15:00 pour la chambre
Ashishkumar
Staff was so friendly
John
Great staff, beautiful atmosphere in the restaurant and pool area. Sad I did not have time to take advantage of the spa
Pierrette
Resto super bon et service excellent!
Logan
Tout
Parfait
Parfait
Suzie
Rooms were clean but It badly need a makeover, food was not very good. Staff was very friendly and helpful.
Shubham
Very disappointing experience.The room was not properly cleaned when I checked in. There was water on the floor, and the room was dusty. The towels in the washroom were also not in good condition.
What disappointed me the most was my interaction with the male receptionist on the morning shift. When I asked where I could get drinking water, he told me to take it from the washroom. I found this response unhelpful and inappropriate. It made me wonder whether this was discrimination or simply poor customer service, but either way, it left me feeling uncomfortable and unwelcome.
Overall, the cleanliness and service did not meet even basic expectations, and I would not recommend staying here unless these issues are addressed.
What disappointed me the most was my interaction with the male receptionist on the morning shift. When I asked where I could get drinking water, he told me to take it from the washroom. I found this response unhelpful and inappropriate. It made me wonder whether this was discrimination or simply poor customer service, but either way, it left me feeling uncomfortable and unwelcome.
Overall, the cleanliness and service did not meet even basic expectations, and I would not recommend staying here unless these issues are addressed.
Johanne
Bon service et personnel dévoué et agréable seul bémol, le spa qui était hors d’usage tout le long de notre séjour, c’était le seul aspect décevant….
Linda
Hot was broke every time went to go in to relax after touring
Omar
Na
Stephanie
Pratique et peu cher pour un séjour de courte durée!
Nathaly
C,est propre, mais vieil hôtel. J'avais demandé un très grand lit, ce n'est pas ce qu'on a eu. Le personnel est gentil.
Tommy
Chambre sale, piscine avec eau trouble et des vieux plasteur dans le fond. Spa inutilisable. Jamais je n'y retournerai
Nancy
Tres bien aimée.
Le point négatif est qu il n y a que 2 oreiller et le matelas est trop dure pour moi.
Si il y a quelqu un qui marche du talon au dessus ces dérangeant.
L hôtel est très bien situer près de tous les services.
Le point négatif est qu il n y a que 2 oreiller et le matelas est trop dure pour moi.
Si il y a quelqu un qui marche du talon au dessus ces dérangeant.
L hôtel est très bien situer près de tous les services.
cherifi
U
Huguette
Le chanteur que nous avons entendu etait très bien et on a dansé devant notre chambre. Super et prix très correct
Mojah
Nice stay
Sophie
Everything was good! Swimming pool and the Spa were perfect!
Josh
Garbage experience overall.
Got into the room on July 5/2026 and immediately smelled cigarette smoke.
I went to the front desk and asked for a new room. They insisted that they would use an “air freshener machine” to clean the air. I said I didn’t want it because I have asthma and needed a clean room. The young man at the desk assured me this would fix it.
Around 7 pm they came in with the machine and told me to leave for 30 minutes while it ran. I came back and immediately smelled something different. Looking on the back of the machine it said “ozone”. I left the room for another 2.5 hours and returned. Now it was about 10:00. It still smelled. I sat in the balcony and then decided to research what ozone did. It’s a massive lung irritant especially for sensitive populations. Now it’s about 11:00 and the smell was gone so I thought it was OK to go back in, but apparently not.
I’ve now been suffering with asthma attacks ever since. They offered $40 back (wow thanks) or apparently a stay at one of their smoke filled rooms again. They refused to comp the whole room because it was used, but I was clearly told by an employee that I wouldn’t get a new room and didn’t inform me they used an even worse irritant than cigarette smoke to clean it! Great work Jaro. Will never be back.
Got into the room on July 5/2026 and immediately smelled cigarette smoke.
I went to the front desk and asked for a new room. They insisted that they would use an “air freshener machine” to clean the air. I said I didn’t want it because I have asthma and needed a clean room. The young man at the desk assured me this would fix it.
Around 7 pm they came in with the machine and told me to leave for 30 minutes while it ran. I came back and immediately smelled something different. Looking on the back of the machine it said “ozone”. I left the room for another 2.5 hours and returned. Now it was about 10:00. It still smelled. I sat in the balcony and then decided to research what ozone did. It’s a massive lung irritant especially for sensitive populations. Now it’s about 11:00 and the smell was gone so I thought it was OK to go back in, but apparently not.
I’ve now been suffering with asthma attacks ever since. They offered $40 back (wow thanks) or apparently a stay at one of their smoke filled rooms again. They refused to comp the whole room because it was used, but I was clearly told by an employee that I wouldn’t get a new room and didn’t inform me they used an even worse irritant than cigarette smoke to clean it! Great work Jaro. Will never be back.
Michel
Belle chambre avec balcon intérieur vue piscine bons lits air climatisé correct. Le point faible est la salle de bain un peu petite et gros manque de crochets pour les serviettes, l'eau coulait sur le plancher lors d'une douche j'ai avisé la réception.
David
.
dominic
Manque beaucoup d’insonorisation, j’attendais très facilement les voisins de ma chambre
Gerald
Do not stay here if you do not like extra firm beds. Only place I can compare it to is of all of our travels is in Punta Cana where the beds are like rocks. Besides that, the hotel is okay
Daphnée
I loved the clean room
Louise
.
Karen-Anne
Pool and hot tub vety dirty. Room are ok. For the price its just \"ok\" but you can find other options
Claudie
Il restait trois kleenex dans la boite , les tablettes de salle de bain avaient de la poussière , confort plutôt moyen
ghislain
D'abord j'ai été fourvoyé par Expedia.
J'avais demandé avec vue sur jardin et j'ai eu vue sur stationnement.
Je voulais déjeuner compris mais Expedia avait trouvé sans et je m'en suis aperçu à l'hôtel car le tout était inscrit à la dernière ligne de la réservation. 😆😆
L'air climatisé date des années 70 et je suis gentil.
Le thermostat de la chambre lié au système n'est plus adéquat. Alors quand il arrête le climatiseur on gèle.
Et lorsqu'il repart on est en chaleur.
Pourtant hydro Québec se fend le derrière pour que tous ces vieux objets au murs soient changé et mieux adapté au confort et à l'économie aussi.
Après ma première soirée de séjour, Le ménage était pas super et ke lit non refait.
J'ai demandé aussi une chambre adapté à des personnes âgées de plus de 80 ans. Réponse NON.
Pas d'aide non plus aux valises.
Ceux qui ont fait le ménage n'ont jamais nettoyé la cafetière. ????
Enfin pour mon épouse et moi on vas éviter les hôtels Jaro, Expedia pour le restant de nos jours. Je sais que ca pèse pas beaucoup dans la balance avec notre âge mais il fallait que je donne mon avis.
NB.: le lit était de qualité supérieure c'est très positif la dessus. Un plus.
J'avais demandé avec vue sur jardin et j'ai eu vue sur stationnement.
Je voulais déjeuner compris mais Expedia avait trouvé sans et je m'en suis aperçu à l'hôtel car le tout était inscrit à la dernière ligne de la réservation. 😆😆
L'air climatisé date des années 70 et je suis gentil.
Le thermostat de la chambre lié au système n'est plus adéquat. Alors quand il arrête le climatiseur on gèle.
Et lorsqu'il repart on est en chaleur.
Pourtant hydro Québec se fend le derrière pour que tous ces vieux objets au murs soient changé et mieux adapté au confort et à l'économie aussi.
Après ma première soirée de séjour, Le ménage était pas super et ke lit non refait.
J'ai demandé aussi une chambre adapté à des personnes âgées de plus de 80 ans. Réponse NON.
Pas d'aide non plus aux valises.
Ceux qui ont fait le ménage n'ont jamais nettoyé la cafetière. ????
Enfin pour mon épouse et moi on vas éviter les hôtels Jaro, Expedia pour le restant de nos jours. Je sais que ca pèse pas beaucoup dans la balance avec notre âge mais il fallait que je donne mon avis.
NB.: le lit était de qualité supérieure c'est très positif la dessus. Un plus.
Alex
Impossible d avoir des oreillers supplémentaires séchoir à cheveux défectueux réservation fait d avance mais eux ont pas trouver dans leur système informatique le personnel très froid à ce l accueil et même après surveillant piscine même pas rien pour l identifier il est habillé normalement pour 15$ de plus j aurais eu le droit à une hôtel bien meilleure
Lise
Le personnel était vraiment aimable et professionel.
Lindsay
I was very disapointed with the cleaniness of the hotel overall.
Linda
Tout était parfait
Pascual
Hôtel très propre et bien situé. Nous avons adoré la piscine intérieure et l’espace autour de la piscine; dépaysement assuré.
La salle de bain était très propre mais il faudrait installer des crochets ou pôles pour faire sécher les serviettes. Aussi, la poignée de la douche aurait besoin d’être solidifier. Enfin, c’était peut-être un oubli, mais pour la machine à café, il y avait le nécessaire pour un seul matin; ça devrait inclure le nécessaire pour tous les matins de la réservation. Nous avons passé un excellent séjour.
La salle de bain était très propre mais il faudrait installer des crochets ou pôles pour faire sécher les serviettes. Aussi, la poignée de la douche aurait besoin d’être solidifier. Enfin, c’était peut-être un oubli, mais pour la machine à café, il y avait le nécessaire pour un seul matin; ça devrait inclure le nécessaire pour tous les matins de la réservation. Nous avons passé un excellent séjour.
Ranita
When we first arrived at the hotel, the check-in process was unfortunately quite difficult. We had accidentally booked this hotel, thinking it was the one with the kids’ water park. Since there are four hotels with very similar names, it can be understandably confusing.
The front desk agent who checked us in came across as cold and abrupt. She was brief in her responses, barely answered the questions we had, and did not make us feel particularly welcome. The interaction left such a poor first impression that we considered leaving the hotel right away.
However, once we entered our room, our experience changed completely. The room was spacious, clean, well-maintained, and beautiful. Every other staff member we encountered, especially the housekeeping team, was exceptionally kind, friendly, and helpful.
Thankfully, the rest of our stay was wonderful. The indoor pool area was amazing and had a beautiful tropical atmosphere that our family really enjoyed.
Overall, we are grateful that we chose to stay, as the majority of our experience was very positive. Our only recommendation would be for the hotel to ensure that the front desk provides a warmer, more welcoming first impression, as it truly sets the tone for a guest’s stay.
The front desk agent who checked us in came across as cold and abrupt. She was brief in her responses, barely answered the questions we had, and did not make us feel particularly welcome. The interaction left such a poor first impression that we considered leaving the hotel right away.
However, once we entered our room, our experience changed completely. The room was spacious, clean, well-maintained, and beautiful. Every other staff member we encountered, especially the housekeeping team, was exceptionally kind, friendly, and helpful.
Thankfully, the rest of our stay was wonderful. The indoor pool area was amazing and had a beautiful tropical atmosphere that our family really enjoyed.
Overall, we are grateful that we chose to stay, as the majority of our experience was very positive. Our only recommendation would be for the hotel to ensure that the front desk provides a warmer, more welcoming first impression, as it truly sets the tone for a guest’s stay.
Jocelyne
Aimer le décor autour de la piscine et du restaurant.
Hélène
Emplacement et stationnement aisé
Jacob
Très content de la chambre et la réceptionniste était super!
Sandra
J’ai bien aimé le balcon et la piscine.
Marie-Claude
Confortable et propre
Amanda
The food was better than I had expected. Hotel staff should be bilingual considering NB and Ontario are either bilingual or English speaking.
The room was similar to that of a motel and not as pictures showed. And although I booked a pool
View balcony was placed on the main floor right outside the restaurant.
Stay was just ok.
The room was similar to that of a motel and not as pictures showed. And although I booked a pool
View balcony was placed on the main floor right outside the restaurant.
Stay was just ok.
Silva
Excellent
Marvin
Très bon service
Nicole
Late arrival was perfect.
Robert
La beauté du jardin
Jocelyn
Très bel hôtel avec de bon service. Quel déchets sur le plancher mais rien de trop grave
Robert
J’apprécie le décor et le resto,bar
Mais il avait moins de bruit dans les passages et plus jamais je vais prendre en bas côté jardin
J’allais dans le temps de la discothèque.
La dernière fois j’avais pris au deuxième côté piscine et j’avais plus apprécié
Merci
Mais il avait moins de bruit dans les passages et plus jamais je vais prendre en bas côté jardin
J’allais dans le temps de la discothèque.
La dernière fois j’avais pris au deuxième côté piscine et j’avais plus apprécié
Merci
Sureaka
The stay was very good
Anne
Tout jadore avoir la chambre 120 c'esr parfait
Martin
Excellent service
Propreté impeccable
Lieu exotique dans la section du restaurant
Propreté impeccable
Lieu exotique dans la section du restaurant
Genet
Amazing staff and very clean rooms
Nathaniel
Pool and hot tub ok
Large room
Old bathroom
Large room
Old bathroom
Marie-Soleil
Tout était parfait bien profité de la piscine dans un décor magnifique
stephane
Chambre propre,
le personnel agréable
l'ambiance tropique avec le jardin super.
déjeuner pas inclus,
mais le prix au resto de l'hotel assez raisonnable
le personnel agréable
l'ambiance tropique avec le jardin super.
déjeuner pas inclus,
mais le prix au resto de l'hotel assez raisonnable
Michel
Très satisfait du séjour
Léo
Très belle endroit
Sebastien
La place
olivier
The room was filthy, dirt on the floors & bed also.
The pool is disgusting as well as the spa, water was opaque.
Not a penny was invested since 1983.
Go elsewhere.
The pool is disgusting as well as the spa, water was opaque.
Not a penny was invested since 1983.
Go elsewhere.
Malav
Good atmosphere
Andrée-Anne
Taux d’humidité tellement élevé dans la chambre et l’ensemble de l’hôtel que malgré l’air climatisée à fond pour tenter d’assécher l’air , les draps de lit étaient humides . Propreté du bain/douche médiocre. Nous sommes restés 3 jours et lorsque j’ai demandé de changer les draps de lit après 2 nuits car sentiment
Location & surroundings
Hôtel Québec Inn
7175 Boulevard Wilfrid Hamel Ouest, Quebec, Canada
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Hôtel Québec Inn
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