BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Hotel Must - Aeroport de Quebec
Quebec-QC · Canada
Route De L' Aeroport, 1345View location
8.4/10Excellent1,803 Reviews
Cleanliness8.6/10 8.6
Service8.4/10 8.4
Comfort8.6/10 8.6
Condition8.2/10 8.2
Amenities8.4/10 8.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Must - Aeroport de Quebec
When you stay at Hôtel Must - Airport Road Jean Lesage in Quebec, you'll be in the business district, just steps from Carie Factory Amusement Center and 8 minutes by foot from Recreofun Amusement Centre. This eco-friendly hotel is 0. 7 mi (1.
1 km) from Club de Golf L'Albatros Ste Foy and 3 mi (4. 8 km) from Metropolitan Golf Club. Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center.
Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Quebec? This hotel has facilities measuring 800 square feet (74 square meters), including conference space.
Free self parking is available onsite. Grab a bite to eat at Boston Pizza, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Show less
Make yourself at home in one of the 179 air-conditioned rooms featuring microwaves and flat-screen televisions. Your room comes with a memory foam bed. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
When you stay at Hôtel Must – Aéroport de Québec par JARO in L'Ancienne-Lorette, you'll be in the business district, just steps from Carie Factory Amusement Center and 10 minutes by foot from Recreofun Amusement Centre.
This hotel is 0.7 mi (1.1 km) from Club de Golf L'Albatros Ste Foy and 2.7 mi (4.3 km) from Metropolitan Golf Club. Make yourself at home in one of the 179 air-conditioned rooms featuring microwaves and flat-screen televisions. Your room comes with a memory foam bed.
Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in L'Ancienne-Lorette?
This hotel has 800 square feet (74 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
5:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 200 per stay
We have included all charges provided to us by the property.
-
You need to know
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 2027-01-31, 222760
- This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
- Property Registration Number 2027-01-31, 222760
-
Minimal age
18
-
Optional fees
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: CAD 15.0 per night
- Rollaway bed fee: CAD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
French
Spanish
Nearby attractions
Carie Factory Amusement Center
0.4 km / 0.2 mi
Recreofun Amusement Centre
0.8 km / 0.5 mi
Club de Golf L'Albatros Ste Foy
1.1 km / 0.7 mi
Base de plein air de Sainte-Foy
1.8 km / 1.1 mi
Metropolitan Golf Club
4.7 km / 2.9 mi
Parc de la Plage-Jacques-Cartier
6.6 km / 4.1 mi
Laurier Quebec
7.1 km / 4.4 mi
Parc du Domaine-des-Retraités
7.2 km / 4.5 mi
Aquarium of Quebec
7.2 km / 4.5 mi
Centre de glaces de Québec
7.2 km / 4.5 mi
Saint Lawrence River
7.3 km / 4.5 mi
Laval University Hospital
7.4 km / 4.6 mi
Place de la Cité
7.6 km / 4.7 mi
Pierre Laporte Bridge
7.7 km / 4.8 mi
Place Sainte-Foy
7.7 km / 4.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 179
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Babysitting service
- Multilingual staff
- Fireplace
- Lift access
- Concierge
Show 14 more facilities & services
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Banquet hall
- Conference room
- Meeting room: 2
- Business centre
- Indoor freshwater pool: 1
- TV lounge
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Must - Aeroport de Quebec
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Must - Aeroport de Quebec
DOUBLE CLASSIC QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSICDOUBLE • CLASSICDBL.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Must - Aeroport de Quebec
DOUBLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Must - Aeroport de Quebec
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Must - Aeroport de Quebec
100
reviews shown
Jean
Proche de Ste-Foy et accessible,
Pas apprécié le train qui fait aller sa sirène a 5 h du matin
Pas apprécié le train qui fait aller sa sirène a 5 h du matin
Tiffany
This was a very disappointing stay. The inside of the hotel was not clean. The pool was much shallower than expected and the hot tub was only bathwater temperature instead of being hot. The beds were extremely uncomfortable, making it difficult to get any quality sleep. The only positive aspect of our stay was the staff. Unfortunately, I would not stay here again or recommend it based on our experience.
Julie
service de check-in très lent...sinon le reste était parfait
Jaime
The elevators were not all in fonction... It would take a bit more time to get to the room. Overall a great hotel for the family needs.
samuel
m
Mario Joe
They were not prepared considering the number of reservations. Waiting for over 35 to check in is not a good way to start a stay.
Michelle
Avec les enfants, se serait agréable d’avoir plus de crochet dans la salle de bain pour suspendre les maillots ou serviettes à sécher
Pamela
They need to clean the room better! It’s still dirty!
Wynoma
L'attente des ancenseur tres long durant les achanladages de l'hôtel. Surtout le matin lors des checkout.
Pauline
Our room was clean and comfortable, the pool and rooftop were excellent. Boston Pizza being attached made for conveint meals. The Arcade was great for the kids. Location was great to go see anything in the area.
Breakfast was horrible, it was crowded and poorly laid out. Hardly any of the food was good. No bowls for yogurt or cereal the first morning. No scrambled eggs, no bacon or sausage. Cold boiled eggs. Cold pancakes. We ended up across the parking lot to Cora's for a proper breakfast. Not enough seating.
Overall, we would recommend the hotel but not the breakfast.
Breakfast was horrible, it was crowded and poorly laid out. Hardly any of the food was good. No bowls for yogurt or cereal the first morning. No scrambled eggs, no bacon or sausage. Cold boiled eggs. Cold pancakes. We ended up across the parking lot to Cora's for a proper breakfast. Not enough seating.
Overall, we would recommend the hotel but not the breakfast.
Carole
La chambre était parfaite pour un court séjour. Je prendrai sûrement une plus grande chambre avec un bain si je dois y retourner plus longtemps.
Mélanie
Tout étais parfait!!! La chambre, le personnel et le déjeuner était parfait. La seule petite chose c’est la piscine, pas assez de surveillance, les enfants qui sautent dans le jacuzzi c’était très désagréable
Mary Rose
Love the pool, breakfast was delicious and staff at the customer service was very friendly.
Sebastien
Spent 5 days i had a good stay the kids love the pool and the slide but i would had like the cleaning staff come more often to clean the room
Jason
Check in was super slow, line up was out the door with people trying to check in. Room was okay. Continental breakfast was disappointing, unless stale pancakes, and yogurt is your thing. No protein aside from hard boiled eggs.
Extra billing showed up on my card, still trying to figure that one out. Wouldn’t go back.
Extra billing showed up on my card, still trying to figure that one out. Wouldn’t go back.
Caroline
C'est vraiment un super endroit, mais si vous préférez un endroit tranquille, c'est beaucoup familial avec beaucoup d'enfants,j'aime les enfants mais c'est très actif à ce niveau là, c'est vraiment une bonne place pour les familles
Amir
The hotel is very old, and the breakfast lacked variety. The boiled eggs were served cold, which was disappointing.
The bed was extremely noisy. Once you lay down, you almost didn’t want to move because every movement made loud creaking noises that could easily wake up anyone else in the room.
The pool was cold and not very clean. On the positive side, there was always a lifeguard on duty, which was reassuring.
Overall, I found the hotel to be overpriced for the quality and amenities it offered and I don’t recommend.
The bed was extremely noisy. Once you lay down, you almost didn’t want to move because every movement made loud creaking noises that could easily wake up anyone else in the room.
The pool was cold and not very clean. On the positive side, there was always a lifeguard on duty, which was reassuring.
Overall, I found the hotel to be overpriced for the quality and amenities it offered and I don’t recommend.
Wendy
We had a clean room and a comfy bead.
Brigitte
Hotel correct mais a besoin de rénovations mais sommes tout c'était parfait
Elaine
Chambre parfaite, personnel très sympathique mais déjeuner laisse à désirer. Peu de choix et grille-pain plus que désuet.
Rychèle
Tout était bien parfait comme à l’habitude! La seule chose, c’est que maintenant le déjeuner offert est continental. Il n’y a plus de buffet déjeuner avec des œufs brouillés, des saucisses, etc.
Evelyne
Plus d’oreillers dans les chambres.
Julie
Hotel was clean and upstairs patio is awesome ! But the pool, the lifeguards that are there, don’t do there jobs there on there phone the whole time , and don’t watch … and they all don’t follow the same rules …
Maria Belinda Condalor
Excellent
Émilie
Avant tout, l'air climatiser dans la chambre était ÉNORMÉMENT bruyante, nous avons du la fermer pour la nuit. (J'ai un vidéo mais on ne peut que mettre des photos) Notre chambre était vraiment grande et spacieuse, mais j'ai pu comrpendre que ce sont seulement les chambre situer du côter du batiment de l'arcade. La chambre était propre. Les lits et oreillers sont correcte, pas les plus confortable mais fait la job pour une nuit. La piscine est belle mais durant notre séjour elle dépassait la capaciter maximal donc en profiter n'était pas au rendez vous avec 75 personnes au même endroit. Le petit déjeuner (un continantal) céréal, toast, oeuf a la coque, petite crepe style Mc Donal. Et le personelle de la réception était gentil. Le stationnement souterrain est obligatoire et gratuit mais avec une hauteur maximal, un pickup ne rentre pas la.
Shawon
Not very clean. At least include scrambled eggs and sausages for breakfast. Cold boiled eggs was a dealbreaker.
Pool was ok. Highlight was the small water slide. could have used some lighting around the slide. semi dirty hallway and elevator carpets.simple improve the hotel's reputation.
Pool was ok. Highlight was the small water slide. could have used some lighting around the slide. semi dirty hallway and elevator carpets.simple improve the hotel's reputation.
Karine
Très propre, bien insonorisé, bon choix pour petit-déjeuner
Maggy
I spend a few days no housekeepers come around to change the linings and do the floor.
The staff are great.
The staff are great.
Gloria
The room was clean and bed and pillows good. Lots of families with young kids
Troy
Good stay overall. Would stay again
Patsy
Séjour parfait !
patrick
Superbe hotel pour la famille offrant une piscine et glissade. Les chambres sont parfaite, très propre et bien insonorisé. Le lit est de grande qualité et est très confortable. Le restaurant/bar Boston pizza à même l'acceuil est parfait pour manger en famille, prendre un verre au bar et ragarder le sport du moment sur les écrans géant.
Rebecca
Everything was clean. Did not enjoy breakfast. Not alot of selection.
Sabrina
This hotel is the best !
Yves
Great for families
Marc
Belle chambre propre, rapidité d’enregistrement
Jessica
hotel was close to many different shops, helpful staff, breakfast was good
Sabrina
Great place to stay with kids! The beds were comfortable and the heated pool, slide and water games are a blast! Will definitely be booking again!
Marie-Pierre
Lits confortables et chambre spacieuse.
Ghyslain
Breakfast is very cheap. Not much proteins
Robert
L’hôtel n’était pas plein, mais déjà trop de monde pour la piscine, le jacuzzi et le buffet du déjeuner. Seulement deux grille-pain pour des dizaines et des dizaines de clients au déjeuner, c’est nettement pas suffisant. Nous avons été déjeuné ailleurs.
Mojtaba
The staff were exceptionally kind, welcoming, and helpful. They graciously activated an extended amenities pass, allowing guests to continue enjoying the facilities after checkout. The rooms were clean, and guests were given the option of indoor or outdoor parking. The complimentary continental breakfast included protein option. The only downside was that some of the fitness equipment was not well maintained.
Lethycia
J'ai adorer et les enfants ont bien aimer, pour une famille je le recommande.
jordana
Was okay 👍
catherine
J’ai adorée mon séjour . Le personnel est accueillant .
Jean-Francois
Clean and modern room
raphael
The vending machines appeared to be outdated and lacked compatibility with modern payment systems such as PayPass, which is a contemporary expectation. The hotel itself presented as quite dated, and the breakfast offerings were rather unsatisfactory. Given the price point, a higher standard of amenities and services was anticipated.
Veronique
Les buffets au déjeuner étaient peu généreux dans les choix comparé à notre visite antérieure. Décevant d’avoir les mêmes choix pendant 3 matins de suite. Machine à café un peu désuète et nous avons trouvé une paire de bobette dans le lit escamotable. Malgré tout on peut dire que c'est très propre comme lieu par exemple. Autre point négatif les ascenseurs.
mario
pas de café le matin pour les lève tôt
Christopher
Nice hotel, convenient location for our hockey tournament. Staff could have been friendlier regarding use of communal ballrooms - things were a bit messy / disorganized on that front but overall a good stay.
Véronique
Super hotel
Cindy
Le déjeuner était très décevant. Peu de variété. Le grille-pain cuisait seulement 1 côté du pain. Les comptoirs de nourriture n’étaient pas très propre…
Pas assez de tables et de chaises. Beaucoup de gens devaient manger debout.
Aussi, lors de la prise de possession des chambres, attente TRÈS longue. Il serait une bonne idée de penser à avoir plus de personnel.
Par chance, notre chambre était correct.
Pas assez de tables et de chaises. Beaucoup de gens devaient manger debout.
Aussi, lors de la prise de possession des chambres, attente TRÈS longue. Il serait une bonne idée de penser à avoir plus de personnel.
Par chance, notre chambre était correct.
Caroline
Overall experience ok. The room was located in a remote part of the hotel so to get there, you had to take 2 elevators and go through the premises. Not really convenient to get to the pool.
We arrived on a Sunday. On Monday mornings, the pool is closed until 12:30 and the spa until 4:30. The watergames were closed for maintenance.
The breakfast was a let down. Depending on the day, there was not a lot of options available. The lady in charge of the breakfast area was rude to customers and other staff.
The room was cleaned but not really charming, no decoration on the walls. These are details but it matters when you pay for a room. Disappointed by the Jaro, I was expecting more from them.
We arrived on a Sunday. On Monday mornings, the pool is closed until 12:30 and the spa until 4:30. The watergames were closed for maintenance.
The breakfast was a let down. Depending on the day, there was not a lot of options available. The lady in charge of the breakfast area was rude to customers and other staff.
The room was cleaned but not really charming, no decoration on the walls. These are details but it matters when you pay for a room. Disappointed by the Jaro, I was expecting more from them.
Jennifer
L’hôtel est bien et la piscine géniale pour les enfants, mais… le déjeuner était exécrable. Pas de choix de viande autre que du creton froid. Pas de muffins ni viennoiseries. Des crêpes industrielles réchauffées et dures comme du bois. Des œufs cuits dure, pas cuit sur place, et ils goûtaient le fond de frigo. Le seul fromage c’est des cubes de Philadelphia. Pas de fruits frais autre que pomme et bananes pas mûres et des salades de fruits en conserve. Un seul choix de confiture pour les tartines : marmelade…. Des grilles pain qui réchauffe au lieu griller… Bref, ça ne valait pas le prix, d’autant plus que vous charger 15$ par personne supplémentaire par chambre, et c’est clairement pour les frais du déjeuner « inclus ». Si je prends une chambres avec 3 lits, ça inclus juste le séjour de 2 personnes… nous étions 5, j’ai payer 60$ de frais pour « personne supplémentaire ». La grande chambre coûte déjà plus cher pcq il y a 3 lits, pourquoi payer un supplément pour les occupants? Je préfère payer moins et aller ailleurs , sans déjeuner ni piscine « inclus » et payer pour un bon déjeuner au resto et une sortie au bora parc… Déçue de terminer mon séjour de cette façon. De plus, ce serait bien de mettre des essentiels dans les distributrices : Tylenol, Tums, serviettes sanitaires, etc.
Wayne
Merci!
Liz
Good
Joanie
Ok
Vanessa
Too many rules at the poool
But other than that it was goood
But other than that it was goood
Pierre
Good parking under but not good for pickups
Very bad beds
Too old
Roll in the middle on each sides
And cracks
Very dissapointed with a thisJaro hotel
Very bad beds
Too old
Roll in the middle on each sides
And cracks
Very dissapointed with a thisJaro hotel
Eric
Good, clean hotel. I recommend
Émilie
Clean room
Enough place for kids
Enough place for kids
Robert
Air climatisé affreux
Stevie
The original room booked waa NOT what was given to me
Booked room from June 18-21
I was woken up at 8am from cleaning service on June 19th
I never asked for wake up call.
They are not organized hotel and staff is awful
Booked room from June 18-21
I was woken up at 8am from cleaning service on June 19th
I never asked for wake up call.
They are not organized hotel and staff is awful
Daniel
Very good sleep and service
Claude
Pour une rare fois, mon séjour a été tres bruyant et dérangeant
Liz
The staff were really helpful as I arrived mid morning after a late flight the night before. They got me a room straight away, I guess I was fortunate that the hotel was not full!
Mireille
Loved the location of this Hotel. It was clean, comfortable and friendly staff. Free indoor parking was a definite bonus!
Étienne
Il n’y avait pas de service au chambre, mais sinon ça été parfait😁
justine
Propre, bien situé, personnel acceuillant.
R
The property facilities are good and innovative and offers fun areas. The restaurant Les Palmes at the Quebec Inn hotel (different location than this MUST hotel) for example should be offering reduced prices for those staying at this hotel. Fun restaurant.
But then comes this MUST hotel's restaurant management and my observation is that the staff at the restaurant are lifting the manager up in terms getting customer satisfaction.
Paper plates is OK. Plastic cutlery is major NO NO. It's like the manager has not put himself in the shoes of the customer to experience the food with this cutlery. Metal cutlery is available but only available on demand from the kind restaurant servers.
Felt like a Gen Z kind of operation with half-ass management work.
This hotel is at the low scale of the JARO list of hotels. Some rooms in this MUST hotel are a labyrinth to reach. Almost like a fun experience but gives poor impression on arrival. Everything else is high quality.
But then comes this MUST hotel's restaurant management and my observation is that the staff at the restaurant are lifting the manager up in terms getting customer satisfaction.
Paper plates is OK. Plastic cutlery is major NO NO. It's like the manager has not put himself in the shoes of the customer to experience the food with this cutlery. Metal cutlery is available but only available on demand from the kind restaurant servers.
Felt like a Gen Z kind of operation with half-ass management work.
This hotel is at the low scale of the JARO list of hotels. Some rooms in this MUST hotel are a labyrinth to reach. Almost like a fun experience but gives poor impression on arrival. Everything else is high quality.
charles
Très bel hôtel avec un très bon service
Caroline
.
Jean-Pierre
Un personnel accueillant, prend le temps d'expliquer toutes les commodités de l'hôtel même avec une file d'attente prolongée.
Marc
Modern design hotel. Very good for business travellers to stay. The staff were very friendly.
Claude
Tout est la, resto, piscine avec terrasse et un point de vue sur la ville wow
Remi
Tout était parfait
Line
Très bien je reviendrai assurément
Joanie
Je pense que le déjeuner inclus devrait être revu et améliorer! Mais notre voyage a été super
Christopher
Recommend for families
Luc
For one night, experience was excellent
Mohammad
Overall it was a good hotel, but what didn’t leave me with a good impression is the room service part, more specifically that when they changed the towels and removed the trash they didn’t do the bed , otherwise it was good
INDERJEET
Staff was not very cooperative when we ask for the manager told them the bathroom exhaust fan is not working. He told me they will send somebody around 8 o’clock, but nobody showed up, wasted our time sitting and waiting in the room.
Our package included breakfast. It does say continental breakfast, but it’s not really a continental food it just a cereal, bagel and bread, coffee filter, and banana and fruit and pancakes. That’s it and not really up to the market. They are just to fill up your stomach.
Our package included breakfast. It does say continental breakfast, but it’s not really a continental food it just a cereal, bagel and bread, coffee filter, and banana and fruit and pancakes. That’s it and not really up to the market. They are just to fill up your stomach.
Erin
Staff was very helpful. Breakfast tables weren’t cleaned and there were no serviettes available. The pool was very fun but it was busy while we were there and chairs were not available.
Gilles
Beaucoup de restaurants aux alentours
Nadine
Le petit déjeuner très simple , toasts et céréales
Italia
It’s an ok hotel !!!
Nothing special and the room could’ve been cleaner . Breakfast was just okay .
Nothing special and the room could’ve been cleaner . Breakfast was just okay .
Brigitte
Nice hotel
lyne
Belle chambre spacieuse et fonctionnelle piscine et tourbillon bien entretenus
larry
Very nice rooms and super comfortable bed. Quiet and clean
The breakfast was average. Primarily had various bread and pastries and cereals.
The breakfast was average. Primarily had various bread and pastries and cereals.
Barbara
Everything was great. The coffee was hot and lots of choices for breakfast
Ida
Great Location. Fun Activities for kids/Teens. Modern rooms.
Claudine
Tres bien
Heather
The breakfast menu was great - only lacking bacon! Our grandchildren immensely enjoyed the pool, hot tube, waterslide and spill buckets. We stayed for three nights and had them stay with us the last night as we left Quebec at 5 am. The pull down bed was excellent! I believe our room was for handicapped guests, which we are not, so it meant a shortened tub and a small counter in the bathroom.
Julie
The room was clean. The bed mattress was so hard that looks like I slept on the floor. The pool was too crowded that we stayed 5 minutes and went back to our room. The breakfast was minimal. No scrambled eggs or bacon or muffins. Only cereal, bread, boiled eggs, yogurt. The orange juice tastes awful. For me it’s the last time in this hotel.
Alain
Hôtel correct près des grands axes routiers. Amplement de stationnement. Personnel gentil et discret. Petit déjeuner continental limité et sans grande variété.
Valerie
Très bon déjeuné continental
Marieve
Staff were always helpful,
Old amenities but worth the locations (arcade and Boston Pizza), very good price for a family of 4!
The kids had a blast’
Old amenities but worth the locations (arcade and Boston Pizza), very good price for a family of 4!
The kids had a blast’
Normand
La propreté impeccable, mais prise de possession de la chambre est trop tardive à 17hrs. Le restaurant Boston Pizza n’en vaut pas la peine, ne respectant aucun de leurs coupons rabais. Nourriture fade. Par contre le dejeuner de l’hôtel est très bien.
Rebecca
Hotel is close to everything, nice bar and restaurant attached but the vibe in the entry, hallways and rooms needs an update!
Francesco
Clean rooms, good breakfast….easy and convenient parking
Location & surroundings
Hotel Must - Aeroport de Quebec
Route De L' Aeroport, 1345, Quebec, Canada
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Hotel Must - Aeroport de Quebec
134 hotel photos
