Residences Universite Laval

8/10

Excellent

04 Aug 2026

Marie-Josée

Très surprenant pour un séjour dans une résidence étudiante. Outre les toilettes à l'extérieur de la chambre, ya rien à dire c'était parfait pour mon budget. Ne vous attendez pas à un matelas 5 étoiles par contre mais c'était confortable.

8/10

Excellent

02 Aug 2026

Amine

The staff is great! Paid parking for a reasonable fee available, no A/C, ease of access. Overall 7.5/10.

8/10

Excellent

02 Aug 2026

François

ok

8/10

Excellent

01 Aug 2026

Elizabeth

Some basic info on the city would have been helpful to have in the lobby. Check in before paying for parking to get the discounted rate. Room was hot but overall it’s a clean safe place to stay.

10/10

Exceptional

31 Jul 2026

Fatemeh

It was noisy so early and the no fans or air conditioning. There were a crapy old guys walking 5:30 am in the hallway. He could walk outside and make less noises

6/10

Pleasant

31 Jul 2026

Jeremy

...........................

2/10

Poor

28 Jul 2026

Karann

Unbearable stay – Zero air conditioning or fans, terrible customer service
​Do not stay here unless you enjoy sleeping in a sauna.

​I booked a two-night stay and it was an absolute nightmare. There was no air conditioning and not even a simple fan in the room. It was boiling hot, making it virtually impossible to sleep.
​When I went to reception to ask for an AC unit or at least a basic table fan, all I received was a dismissive \"sorry\" with zero attempt to resolve the issue or make the room livable.
​To make matters worse, Expedia's customer service was equally useless. When I reached out to them, the representative simply said they couldn't do anything either. Air conditioning or a fan in hot weather is a basic necessity, not a luxury. A platform like Expedia should not even be listing a property that fails to provide fundamental amenities, and management clearly does not care about guest comfort.
​Sufferings through two nights in a boiling room with zero help from staff or customer service is completely unacceptable. Avoid this place at all costs.

8/10

Excellent

28 Jul 2026

Sae

Affordable!
The checkin process is a bit complicated.

6/10

Pleasant

27 Jul 2026

Riezel Anne

Since it's a dormitory type of accommodation there is a lot of space for parking ( pay 5$ for 24h parking ) , The microwave is in close and barricade location that you cannot be use, if planning to stay during summer better bring your own fan because its very hot no air conditioning unit and no fan available. Kinda loud during night because of the doors banging.

6/10

Pleasant

27 Jul 2026

Lisa

There is no air conditioning.
Bathrooms are shared and dependinv on the room can be quite far down the hall.

I called the assistance line to report an issue with bathroom. It didnt get resolved. The person only spoke French.

10/10

Exceptional

27 Jul 2026

hadi

Excellent rapport qualité-prix,

10/10

Exceptional

27 Jul 2026

David

non

8/10

Excellent

27 Jul 2026

Umar

Parking was easy/check-in—we had a wait; there was no queue; people just rushed to the next open window. The staff are bilingual, and they explained where the room was and how to get a parking pass with a discount.

8/10

Excellent

26 Jul 2026

Xiaowei

It's a dorm, so shared bathroom and shared showers. Don't expect the most confortable mattresses. Parking can be annoying depending on what time you get there.

With that being said, it's on a beautiful campus and if you want to chill at the uni's pub it's right across the street.

8/10

Excellent

26 Jul 2026

Jean

Pas dispendieux. Bien situé

10/10

Exceptional

26 Jul 2026

Mehdi

Close to Renaud-Bray.

6/10

Pleasant

26 Jul 2026

jean marc

La chaleur élevée dans les chambres

2/10

Poor

25 Jul 2026

James

Not recommended

6/10

Pleasant

18 Jul 2026

Dianna

The staff member who checked us in was lovely and so helpful, even with our very late arrival.

The room was clean and linens were fresh. It is a college dorm, but the shared washroom facilities were also well maintained.

The only drawback was the temperature in the room. It was incredibly hot and humid, with no air conditioning or climate control at all.

Partner

4/10

Poor

18 Jul 2026

Elizabeth

The room was stifling hot and no fan. I had to park twice as the address I booked was not the building I stayed at. I paid for parking only to find out at check in that they offer a discount with the room rental. There was a bar fridge and sink in the room so that was nice.

Self

6/10

Pleasant

18 Jul 2026

Kerri

It was a great price but quality was lacking if you are going to get the standard room make sure to bring a FAN. The weather was beautiful but the room was too hot and no way to get it cool other than leaving the hall door open to allow for the air to circulate. The beds were firm which I like. Not TV so bring a laptop or tablet.

Family

8/10

Excellent

12 Jul 2026

Ava

:)

Self

10/10

Exceptional

05 Jul 2026

Erin

Older, well-maintained dormitory. It didn’t have all the amenities of a hotel but was an excellent option for an inexpensive place to stay overnight. Like most dormitories, it does not have central air conditioning.

Self

4/10

Poor

03 Jul 2026

Isabelle

Ce fut ok! Juste ok. Il n’y avait pas de ventilateurs dans la chambre et il faisait une chaleur etouffante. Très difficile a dormir. Il y avait aussi bcp de bruits… les portes etc.

Self

10/10

Exceptional

01 Jul 2026

Alessio

The room and bathroom were clean. The mattress was ok.

Self

6/10

Pleasant

30 Jun 2026

Sophie

Personnel agréable. Chambre basique, normal pour le prix. Lits durs et chaleur torride. Douches parfaites, logement idéalement situé proche de tout.

Friends

6/10

Pleasant

24 Jun 2026

dongmei

There was no air conditioner or fan

Partner

10/10

Exceptional

15 Jun 2026

MARK

Very good, budget accommodation; have stayed here before and if quotes remain reasonable, will likely continue to book.

Self

8/10

Excellent

14 Jun 2026

Jean-Claude

Petit prix et facile d'accès

2/10

Poor

12 Jun 2026

Ariane

Looked nothing like the pictures. Similar to a prison cell. 80$ for this room with no bathroom is crazy. It was about 30degrees. We left and got another room in a hotel.

Friends

8/10

Excellent

11 Jun 2026

Francisco

Clean room and helpful staff. Maybe it will be helpful for marketing purposes, however, that the actual \"residence\" is not the tall white building that is shown in Expedia pictures. Rather, the actual hotel/residence is a small beige building next door.
I entered a wrong door that led to a cafeteria. Luckily, a friendly staff physically accompanied me to where I should go. So please include a picture of the small building in your advertisement.

Otherwise, good stay. Thanks

Self

10/10

Exceptional

09 Jun 2026

Chantal

Très bien

Self

8/10

Excellent

07 Jun 2026

julie

Excellent pour rapport qualité/prix
Les matelas seraient à changer pour confort
Pas de climatisation
Accès à cuisine communautaire mais pas de vaisselle/articles de cuisine disponibles.
Accès à la salle de jeu:ping pong, billard.
Stationnement payant mais prix plus que raisonnable avec rabais, 5-7$/jour.

Self

8/10

Excellent

05 Jun 2026

Valérie

simple mais efficace

Friends

10/10

Exceptional

29 May 2026

Sébastien

Chambre pratique et endroit tranquille. Une cuisine commune et des aires de repos spacieux sont disponibles et bien utiles. Transport en commun accessible. C'est super!

Self

10/10

Exceptional

27 May 2026

Jason

The price is good.

Self

4/10

Poor

13 May 2026

Alidou

C'est un logement propre. Par contre, les employés ne donnent pas toutes les informations notamment les coupons de réduction pour le parking. Parce que l'information sur le parking payant ne m'a pas été donnée, je me suis retrouvé avec un constat d'infraction de $93. J'ai écris au responsable des résidences de l'université Laval sans aucune réponse. Assez décevant pour une institution qui loue des chambres d'hôtel sans former le personnel à la qualité de services due aux clients.

Self

4/10

Poor

11 May 2026

Patrick

The facility did not provide what was publicized (served breakfast), and then the staff confirmed the kitchen was available; however, no cooking utensils and dishes are provided. As for parking, the staff provided useless information on payment and direction on how to get to appropriate accommodation building. Also, no check out instructions were provided.

As for the room, there is no ventilation and AC. The bed is super soft as it is a folding cot. The single male shared bathrooms for the entire floor was located almost 50m away.

Self

6/10

Pleasant

26 Feb 2026

Robert

La machine à café contenait un restant de liquide d'un invité précédent. La télé n'avait malheureusement que 7 canaux, contrairement à la chambre de la semaine précédente qui avait un nombre impressionnant de canaux disponibles.

Self

6/10

Pleasant

17 Feb 2026

olivier

La chambre a atteint les attentes. Propre et confortable.
L’attente pour faire l’enregistrement a été très long. 25min au téléphone à attendre d’avoir la ligne pour pouvoir accéder au bâtiment pour ensuite se rendre au comptoir d’accueil.
Je vais y retourner quand même étant donné le bon rapport qualité-prix, mais j’espère que l’accueil sera plus efficace la prochaine fois.

Self

4/10

Poor

30 Dec 2025

Colleen

Poor communication and management.
I was given a parking discount code, but it doesn't work on the app and the QR code. The lady at the front desk doesn't know what to do, and I called the app's customer service, they also don't know. So I had to pay the full price. The second day, another person at the front desk told me that I need to pay at the machine, but there's no machine at the parking lot. The machine is actually at International Center, which is a different building. Took me at least 3 trips to the front desk to sort this out. Oh, and the front desk is also in a different building.
The room is clean, but small and a bit cold. The portable heater in the room is broken. Called room service, she asked me to drive to front desk to get another one. When I got there, the front desk is already closed. The next day, front desk told me that room service will handle this. Oh well... Will NOT stay here again.

Leisure

6/10

Pleasant

30 Dec 2025

Blake

Room was good, just very small bathroom and uncomfortable shower that had green shower tip. The rest room seemed clean and warm. Staff was fine, we were glad they worked till 11 pm. They spoke both French and English which is a big thing for Quebec City. We had issues with the cards accessing the campus area as the front desk person didn’t set fully up and we almost spent Christmas Eve on the streets, but likely we got helped by students staying on campus ( huge thanks!). It’s a decent place to stay a night or two, we stayed four. Transportation around was decent and you could use the tunnels to reach to the bus stop, we just didn’t know how so walked. Safe area and quite around. It was only loud in the room at nights when someone talked loudly on the phone at 2 am. In general good for a short stay!

Leisure Partner

4/10

Poor

07 Dec 2025

Cédric

C'était tellement froid. Qqun est venu voir le premier soir, à confirmer qu'il fedait froid, nous as dit je vous reviens, on est parti 2 jours plus tard sans aucune nouvelle. C'est vraiment platte parce que sinon c'est un excellent endroit.

Leisure Partner

8/10

Excellent

25 Oct 2025

Rachel

very clean room and a comfortable bed. Nice parking. Buses stops nearby.

Self

4/10

Poor

23 Oct 2025

Stephen

Check-in was terrible - very confusing, and the receptionist had poor English (not her fault in a predominantly French province, but surprising given that a lot of guests will not speak French).
We were told we had to pay extra for a parking permit, and were sent on a wild goose chase around the huge campus to pay for and get a permit.
The building we were sent to was completely wrong and no-one knew anything - so we gave up and went into the city for sightseeing given our limited time.
We came back that evening to sort out parking - a different lady at reception with better English told us we had to scan a QR code in the parking lot where we were staying (about 1km from reception) and download an app and pay for parking on the app (very different instructions to what we were told before). She said it would cost $5 and we were given an 8-character discount code to qualify for 50% discount.
We drove to our accommodation building/parking lot, downloaded the app - the parking cost was $17.50 and the discount code invalid - it needed to be 6 characters.
It was too late (reception closed at 9pm) and we didn't want to risk having our car impounded by the company that patrols the car park, so we had little choice but to pay $17.50.
We had no energy to go to reception the next day and try to explain what happened and fight for a refund.
Very poor service.
Other than that, the room was great.

If you're fluent in French, this is a great place to stay.

Partner

8/10

Excellent

25 Sep 2025

Julie

It was a great stay for the price.

Leisure Partner

6/10

Pleasant

24 Sep 2025

Gabrielle

Il y a plusieurs bâtiments où il y a des chambres donc on dois se promener dun bord à lautre avec nos affaire et c'est déplaisant

10/10

Exceptional

19 Sep 2025

Yvon

Très grande chambre, propre et tranquille. Accès facile en bus du campus au centre-ville (environ 15 minutes).

Leisure Self

10/10

Exceptional

17 Sep 2025

Atefeh

Excellent

Family

10/10

Exceptional

05 Sep 2025

Alexandre

Great price

2/10

Poor

03 Sep 2025

Linda

This was a horrible accomodation, smelled awful and terrible bathroom availability, especially for the elderly. Did not know about actual accom. until paid and at site. Cancelled stay but cannot get money back. Feel like we were scammed.

Leisure Family

8/10

Excellent

01 Sep 2025

Rahim

The best thing about the property is that its safe, quiet, has free parking and easy access to buses

Leisure Family

4/10

Poor

30 Aug 2025

Jayden

For tge price you dont get much. You get a dirty bed. Pillow with spots and stains and an uncomfy bed. And no airconditioning

Leisure Family

6/10

Pleasant

29 Aug 2025

Yadav

The bed was not too clean. The dining area is located on the bottom floor, and was very inconvenient to go down everytime if I had to heat food. Plus, it has a shared fridge that is very small. Me and my friends had put our respective food in the shared fridge one night and the next morning everything was gone when we went to check. Shared area does not feel safe.

Leisure Family

8/10

Excellent

29 Aug 2025

Reewa

It’s a great place for the price! It’s in a quiet area, clean, and both the front desk staff as well as room service are polite and professional. It is essentially a dorm with a shared bathroom among the hallway, but superb for the price!

Leisure

8/10

Excellent

28 Aug 2025

ZHI JUN

Shared washroom and bathroom are quite clean. There are plentiy parking spaces.
No kitchen or microwave.

Leisure Family_with_children

10/10

Exceptional

26 Aug 2025

Muntaseer

Clean and affordable.

Leisure Friends

6/10

Pleasant

25 Aug 2025

STEPHEN

There was unfortunately no air conditioning.

Leisure Self

10/10

Exceptional

24 Aug 2025

François

Silence on the site !

Leisure Family

2/10

Poor

24 Aug 2025

Rajat

The beds and room were not clean, and there was no refund. The room had a smell.
I would not recommend it to a family.

6/10

Pleasant

24 Aug 2025

Alain J.

Rooms have no ac, no tv, no fan, no toilet, but a sink. I had to buy a small fan. Parking is few minutes walk from your room. No restaurant nearby

Leisure Self

10/10

Exceptional

21 Aug 2025

TAUSHA

Great service and bus transportation

Leisure Self

10/10

Exceptional

21 Aug 2025

Amy

I have now stayed in both Building #2 and Building #3. Both were great but I did prefer Building #2. Rooms were exsctly as described and price was right. I would definirely stay again. I would bring a fan with me the next time as the weather was warmer at night than I expected.

Leisure Partner

6/10

Pleasant

20 Aug 2025

Richard

Lack of Air Conditioning

8/10

Excellent

20 Aug 2025

Bob

we were there in a heat wave and no air conditioning. Something to consider in a hot summer.

Leisure Partner

10/10

Exceptional

19 Aug 2025

Josue

Excellent place for stay

It's clean, well organized. Staff is friendly and is a good place to stay and commuting is very easy as the bus stop is just outside.

Partner

6/10

Pleasant

18 Aug 2025

neda

did not have any air conditioner!!!!

4/10

Poor

17 Aug 2025

John

The entire experience was unique. Upon check in we were assigned a room which was still occupied by two guests. We were reassigned a second room in another building nearby. We were given a parking pass for our vehicle and told we should park behind the building at parking lot # 2 for which there was no discernable parking sign, only signs that we could see for lots 1 & 3. We ended up parking in front of the other building. We expected the room to be modest as it was in a university dormitory, however; we did not realize upon booking that there was no air conditioning in the room. The ambient room temperature was like a sauna. Upon opening the two windows, moths & insects attracted to the light flew into the room as there was only one screen for one of the two windows. Upon mitigating the insects in the room we were forced to close the screenless window & endure the heat. Even a cold shower from the shared washrooms was not sufficient for a good nights sleep in the sweat box. I would definitely have appreciated a heads up in the room amenities section of the booking website, that rooms don't have air conditioning. Note: there are heaters in the rooms. It is true you get what you pay for & in this case a good price, but a sleepless night. In hind sight we would have made a different choice of accomodations. Kind Regards John

Leisure Partner

2/10

Poor

17 Aug 2025

Aime

It’s not comfortable

Business_and_leisure

2/10

Poor

17 Aug 2025

David

I was placed in what was obviously a women’s dorm and all the washrooms were locked and the key I had for my room would not work in any of them. How are you expected to stay with no washrooms (and is it even legal?) The rooms was like a sauna all night. Beware, this places does not meet even the most basic of accommodation needs.

Business_and_leisure Self

10/10

Exceptional

16 Aug 2025

Adam

Five

Leisure Friends

8/10

Excellent

15 Aug 2025

John

Great location

Leisure Self

10/10

Exceptional

15 Aug 2025

Leonardo

Very Perfect

8/10

Excellent

14 Aug 2025

Floyd

Huge Kitchens.

Business Self

8/10

Excellent

14 Aug 2025

Floyd

The showers were interesting, lol. Have fun. And bringing a fan is a must. If there is no fridge in the room, then you may request one.

Business Self

4/10

Poor

14 Aug 2025

Valerie

So complicated, broken bathroom and shower. Had to go so far from my bedroom to go the bathroom and shower. No air conditioning. No restaurants at walking distance. Tiny bedroom.

Leisure Self

6/10

Pleasant

14 Aug 2025

young-kook

Nil

Leisure Partner

6/10

Pleasant

14 Aug 2025

Paul

For the price it met our needs for 1 night, but probably wouldn't do it again

Leisure Partner

6/10

Pleasant

13 Aug 2025

James

No shower facilities in my area. Under construction. Also the smell of cigarette smoke. Should not be giving rooms in this area of the residences.

Normally I’m very satisfied.

Leisure Self

8/10

Excellent

13 Aug 2025

Joel

I enjoyed the stay other than the blazing heat wave that was out of everyone’s control. A/C would’ve greatly improved our stay but other than that, the cleanliness could’ve been improved. We found a dirty facecloth and an old bar of soap. The main bed was missing a bottom sheet. Our bar of soap that we had purchased at a near by pharmacy was thrown out and wasn’t replaced which made us scramble when it was shower time. We were there a week and the amount that we saved allowed us to spend more time on activities around the city, which we enjoyed.

Leisure Partner

2/10

Poor

12 Aug 2025

Matthew

Ed’s are awful. Worst sleep of my life and the super late check in time after 4pm was extremely inconvenient.

Leisure Family

10/10

Exceptional

11 Aug 2025

Floyd

It’s a long, but scenic walk from the office to the residence. Other than that, excellent.

Business Self

2/10

Poor

11 Aug 2025

Kouame

Il faisait très chaud dans les chambres, impossible de dormir. Pas de ventilation ni de climatisation.
Nous sommes rentrés sur Montréal a 23h.

Partner

2/10

Poor

10 Aug 2025

Sam-chin

Dining area and room are super hot and stuffy, people had to keep the doors open for air.

2/10

Poor

10 Aug 2025

Krishnendhu

There is no fan or ac in the room. It was too hot, we couldn’t even sleep. Terrible experience

6/10

Pleasant

10 Aug 2025

Byron Gilberto

The only problem is ventilation....no AC....gets Hot.....

4/10

Poor

09 Aug 2025

Isaac

Rooms are tiny with uncomfortable beds. You must share a washroom and shower facility with others which means that the noise of others in the facility leaving their rooms and returning echoes throughout the night. Not a single air conditioner in the whole building and very poor ventilation which means that during a heat wave it is like sleeping in a greenhouse.

4/10

Poor

09 Aug 2025

Mohammad

There was no cooling device in the room

Leisure Family

8/10

Excellent

09 Aug 2025

Klaus

Alles okay

Business Self

8/10

Excellent

09 Aug 2025

Barry

It was the first time in a long while that I took a university residence and I had a travelling partner. It was a little difficult ttfinding the building we were supposed to be in. but it worked out well. I stayed in Laval residence many years ago near the PEbs and a luncheon dining hall Pavillon Lemieux.

10/10

Exceptional

09 Aug 2025

Kevin

University residences offer some of the best values for travellers on a budget. This was my second time staying here and I will probably do so again when travelling solo, during the summer.
Keep in mind that it's a school residence, so amenities are few - the bathroom/shower can be a bit of a walk. The room was tidy and well made up.

Leisure Self

2/10

Poor

09 Aug 2025

Kiersten

We stayed in the room with two twin beds, and we do not recommend it. It looked more like a prison cell than a room rental. There was no air conditioning or fan, and only small windows that opened, so the room temperature was over 30 degrees. The walls are very thin and everything can be heard from the rooms nearby and in the hallway. As well, our room was next to the washroom and every time a toilet flushed there was a loud screeching sound.

The price may be ideal, but this was a bad stay for us.

Leisure Partner

10/10

Exceptional

09 Aug 2025

Asiatu

I love the environment

8/10

Excellent

06 Aug 2025

René

Practical ,but no fridge, no food nearby, difficult to find, bed and mattress not that comfortable rolled to one side.

Leisure Family

6/10

Pleasant

06 Aug 2025

Matthew

Good for overnight stay.

The check in took longer then expected. But it was fine considering we only booked in excess of 2 hours before arriving. The room was clean, typical dorm room. It was HOT. But thats expected in a dorm in the summer. Its good for the price if you just need to sleep.

Partner

4/10

Poor

05 Aug 2025

Elise

Pas de commodités

Pas d acces a la cuisine
Lits durs
Chaleur dans la chambre
Portws de salle de bains ne ferme pas

4/10

Poor

04 Aug 2025

Nick

The property area is easy to navigate around and is only 20 minutes from \"old Quebec City.\" This part of the city is magical, especially with Chateau Frontenac in the background. The buildings the rooms are in are confusing to navigate. The building looks like it was built or renovated in the 1970s and hasn't seen a new piece of furniture or paint since that time. The rooms are small, which I didn't mind. There were 2 beds in my room. One was a Captain's bed and the other a tradional bed with a spring mattress lower to the floor. The decor was outdated and the furniture was old. The room was unbearably hot. I would not recommend this place. The noise in the hallway is crazy due to the thin walls. The doors used to enter the hallways open and close with a prison stuff clank that echoes down the hall to every room. The staff and students on campus are the only redeeming feature of this type of accommodation. If it weren't for the students I've encountered, or the staff working the front desk I would have given this place a worse score.

Leisure Self

8/10

Excellent

03 Aug 2025

Arshdeep

Good

4/10

Poor

02 Aug 2025

Liuqiong

We booked double room and one bed was not comfortable at all. Whole building did not have air conditioner and even not has a fan during the summer time. We stayed that day was 30 degree outside. It was not really happy stay empierce. We know that University summer accommodations can be save some money, But it's not worth it.

6/10

Pleasant

28 Jul 2025

Kodjo

Le bâtiment n'a pas de système d'aération.