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8.4/10Excellent2,757 Reviews
Cleanliness8.6/10 8.6
Service8.8/10 8.8
Comfort8.4/10 8.4
Condition8.2/10 8.2
Amenities8.6/10 8.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About L'Hotel Quebec
Located in Quebec (Sainte-Foy-Sillery-Cap-Rouge), LHotelQuébec is within a 5-minute drive of University Laval Hospital and Laurier Quebec. This 4-star hotel is 0. 9 mi (1. 5 km) from Aquarium du Québec and 1. 2 mi (1. 9 km) from Quebec Bridge.
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Grab a bite at Le 10 Vagues, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Treat yourself to a stay in one of the 204 guestrooms, featuring fireplaces and flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.
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Located in Québec City (Sainte-Foy-Sillery-Cap-Rouge), L'Hôtel Québec par JARO is within a 5-minute drive of Aquarium of Quebec and Laurier Quebec. This family-friendly hotel is 1 mi (1.7 km) from Laval University Hospital and 1.1 mi (1.8 km) from Place de la Cité.
Treat yourself to a stay in one of the 204 guestrooms, featuring fireplaces and flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Childcare
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
5:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No elevators
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 200 per stay
We have included all charges provided to us by the property.
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You need to know
- Pool access available from 9:00 AM to 10:00 PM.
- Contactless check-in and contactless check-out are available.
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Special Instructions
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a smoke detector and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 2026-11-30, 074152
- This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
- Property Registration Number 2026-11-30, 074152
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Minimal age
18
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Optional fees
- Fee for full breakfast: approximately CAD 13 to 25 for adults, and CAD 7 to 16 for children
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: CAD 15.0 per night
- Rollaway bed fee: CAD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
French
Nearby attractions
Laurier Quebec
1.1 km / 0.7 mi
Aquarium of Quebec
1.4 km / 0.9 mi
Laval University Hospital
1.5 km / 0.9 mi
Saint Lawrence River
1.6 km / 1 mi
Place de la Cité
1.6 km / 1 mi
Place Sainte-Foy
1.7 km / 1.1 mi
Quebec Bridge
1.8 km / 1.1 mi
Centre de glaces de Québec
2.2 km / 1.4 mi
Parc du Domaine-des-Retraités
2.4 km / 1.5 mi
Laval University
2.8 km / 1.7 mi
Pierre Laporte Bridge
2.9 km / 1.8 mi
PEPS
3.3 km / 2 mi
Parc de la Plage-Jacques-Cartier
3.4 km / 2.1 mi
Cegep de Sainte-Foy
3.5 km / 2.2 mi
Salle Albert-Rousseau
3.7 km / 2.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 204
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Babysitting service
- Multilingual staff
- Fireplace
- Hotel safe
- Lift access
Show 16 more facilities & services
- Garden
- Terrace
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Banquet hall
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- TV lounge
- Game room
- Sauna
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE SUPERIOR GARDEN VIEWQUADRUPLE • SUPERIOR GARDEN VIEWQUA.GV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityL'Hotel Quebec
QUADRUPLE SUPERIOR GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.GV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE CLASSIC GARDEN VIEWDOUBLE • CLASSIC GARDEN VIEWDBL.AS-GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityL'Hotel Quebec
DOUBLE CLASSIC GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityL'Hotel Quebec
QUADRUPLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: QUA.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityL'Hotel Quebec
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityL'Hotel Quebec
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityL'Hotel Quebec
DOUBLE CLASSIC QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR GARDEN VIEWDOUBLE • SUPERIOR GARDEN VIEWDBL.GV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityL'Hotel Quebec
DOUBLE SUPERIOR GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityL'Hotel Quebec
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityL'Hotel Quebec
STUDIO TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityL'Hotel Quebec
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about L'Hotel Quebec
100
reviews shown
Isabelle
Beau programme d’activités pour les enfants. Ma fille a adoré!!!
Seul point négatif: le buffet, du soir qui n’est pas très bon.
Seul point négatif: le buffet, du soir qui n’est pas très bon.
Alexandre
Superbe hotel juste un point negatif le buffet du déjeuner extrêmement chère pour un enfant de 3 ans qui mange juste une toast pour déjeuner famille de 4 sa nous a couter proche de 100$
Florence
Très propre et la nourriture excellente
Stéphane
Le service et al propreté de la chambre. Des crochets à la
Piscine aideraient le
Peu de chaise disponible
Piscine aideraient le
Peu de chaise disponible
Lyne
Hôtel en rénovation, accès à l’hôtel non indiqué. Pourtant, l’hôtel m’a écrit plus de 5 fois pour me vendre plein de choses non requises, mais ne m’a jamais informée de comment accéder à l’hôtel. J’ai viré en rond 30 min à minuit… Autre chose importante: l’impossibilité d’annuler 48h d’avance. Il demande le plein prix d’une nuitée de la chambre d’emblée comme pénalité, contrairement aux autres hébergements où on peut annuler sans pénalité jusqu’à 48h. Ma réunion avait changé de place, j’aurais annulé cette chambre, qui devenait bcp moins pratique. Je vais y penser 2 fois avant de retourner dans un hôtel JARO.
EVE
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Thy
The staff is very friendly.
Jose
Parfait pour un sejour avec des enfants de moins de 12 ans. Beaucoup d activités tel jeux gonflables, arcades, module, piscine, sessions educatives, etc.
Le personnel est serviable.
Le personnel est serviable.
Ankur
Very good
Ann-sophie
Il a vraiment beaucoup d’activités super en famille
Myriam
Chambre pas adapté pour les enfants
Benoît
Parfait pour les jeunes familles.
shahriar
So bad
Julie
C’est une super belle hotel pour enfant mais cest cher pour leur faire plaisir avec des surprises que vous vendez mais j'ai adoré mon c'est jour et vais i retourner bientôt merci
Mylène
Le concept familial de l’hôtel est exceptionnel. Une platitude d’activités pour les enfants pour les tiendre occuper pour tous le sejour. Meme le restaurant est concu pour les familles avec le buffet pour chaque repas.
Daman
Decent property to stay in Quebec City.
Jaskaran
great stay
Grace
Hotel was amazing. Activities throughout the day. Kids and parents are never bored. Will return.
Melanie
Endroit familial et beaucoup d’activité pour enfants
Oscar
The room smells musty, the bathroom is very outdated and is not very clean, there are a lot moisture marks.
The restaurant is ok.
For a one time visit is ok, really expensive for what you get.
The restaurant is ok.
For a one time visit is ok, really expensive for what you get.
Marc-Andre
Le foyer fesait du bruit dans la chambre ainsi que l'air climatisé, Pas de port usb de recharge dans les chambres. Le siege de toilet ne tient pas en place.
Damien
Très family-friendly les enfants ont eu du plaisir toutes la fin de semaine et ne voulais pas partir, le staff es super cool et très respectueux, le seul bémol et il es minime les arcade, presque toutes les machines sont brisés ainsi que le air hockey apart ca c'était génial 😁
Nanny
Super week-ends
Anne
Je dois avouer que je suis un peu déçue. Nous avions réservé plus de trois mois à l’avance et j’avais même appelé à deux reprises pour m’assurer que notre demande d’avoir des chambres à un étage supérieur était bien notée. Malgré cela, nous nous sommes retrouvés avec des chambres situées au niveau le plus bas, vue directe sur le parking. Je m’attendais sincèrement à ce que cette demande, confirmée à deux reprises, soit prise en considération.
Shirley
Family friendly but no pets allowed
Martin
Super service et le restaurant etais délicieux et nous avons bien aimer les spectacles au tour de la piscine 😊
Shawn
L’Hôtel Québec is a fun, family-focused hotel with lots happening for children. It was extremely busy during our stay, and the pool area, while very impressive, was also incredibly crowded and loud. Our room had a balcony overlooking the pool, which initially seemed like a fun feature, but the noise carried into the room more than we expected.
The character appearances in the lobby were wonderful for entertaining younger children, although they also made the check-in area feel especially hectic. Unfortunately, very few of the arcade games were working, and several took our money without starting.
The restaurant was very good, and we were especially impressed by how hard-working the staff were. We also found the parking less convenient than expected. Overall, it is a lively hotel with plenty for families to enjoy, but it may be better suited to those who do not mind crowds and noise.
The character appearances in the lobby were wonderful for entertaining younger children, although they also made the check-in area feel especially hectic. Unfortunately, very few of the arcade games were working, and several took our money without starting.
The restaurant was very good, and we were especially impressed by how hard-working the staff were. We also found the parking less convenient than expected. Overall, it is a lively hotel with plenty for families to enjoy, but it may be better suited to those who do not mind crowds and noise.
Josee
Bel hôtel, bon service. Petit pépin notre chambre n'était pas prête à temps malgré le montant déboursé pour avoir celle-ci plus tôt.
Points moins bons: piscine peu surveillée et contours extrêmement glissant
Points moins bons: piscine peu surveillée et contours extrêmement glissant
Danay
If you have kids under 10 and want to keep them entertained all the time, this is the place for that. Plenty of activities for the kids and the food is ok. But besides that the rooms are old and dilapidated, wall paper coming off the walls. The washroom exhaust didn’t work. The chlorine smell permeates everything and everywhere. The side doors are not locked (security issues) The closet doors wouldn’t open.
Kim
.
Suzanne
Seulement un oreillé par personne pas assez de plus nous avons apprécié de ne pas avoir réservé une chambre côté piscine
Alain auto
C'est beau et propre, même les chambre avec vu sur le stationnement. Notre souper etait super agréable. Vacance de la construction = enfants bruyant, donc le personnel nous ont mis un peu en retraitpour être \"plus tranquille\" pour le souper. C'est un endroit super pour ́es familles où ceux qui sont resté jeune😀. Les hôtels Jaro sont ce que j'aime( le Plaza, hotel Quebec, le Québec inn).
Brittany
Not super impressed with this hotel and would not return. It was very expensive - the pool was not only very cloudy (dirty!) but smelled strongly of bathroom smell rather than chlorine. The pool was closed for cleaning for the afternoon and evening so we did not get to take advantage of it for most of our stay. The plants in the pool area were mostly dead and looked awful, the koi fish were beautiful but in a too-small, dirty pond, the rest of the hotel just felt grimy and unclean. I was surprised that a continental breakfast was not included, for the cost of our stay. Our room stunk badly of cigarettes although we were assured this was not a smoking room (it must have been previously) and told if we wanted the ozone sprayed we would have to leave the room for a period of time (since check-in is 5pm we needed to get the kids ready for bed and couldn't really leave the room). The hotel room itself was not fresh and clean - sticky grimy floors, stinky shower/bathroom, and very strong cigarette smell. We opted for the buffet dinner and the food was poor, and quite costly. All in all I was very disappointed and feel we overpayed significantly for the stay.
Debbie
Very friendly and so much activities for children to do
Chantel
Found the L'Hotel Quebec on line. Was 50/50 about making a reservation for an upcoming family getaway. In the end I'm so happy I did !! Clean rooms, helpful and polite staff, very family friendly resort, they have the options for buffet breakfast and dinner. I didn't try that option but it did look good. Pool and kids activities were over the top. Arcade room and kids play room plus more. Stay here if you can. You'll be happy
Gabrielle
Family-friendly but the hotel needs a bit of a remodel...
jasmin
pas tres insonorisé, tres bruillant ,frais par dessus frais, chambre défraichi , plusieur lumiere brulé dans la chambre , aucune prise electrique pres du lit, les seul point positif etait le restaurant qui etait bon , et que les enfant aime lambiance et les jeux gonflabe et la piscine mais pour 600$ pour 2 nuit jaurai eu mieu ailleur ...
Nathalie
Ok
Jessica
Les installations et activités pour enfants
Guillaume
La chambre était super propre et clairement bien entretenu. L'endroit est idéal pour une famille, il y a pleins d'activités orienté vers les enfants. Mon seul regret c'est d'y avoir passé seulement 1 nuit. Le restaurant format buffet ou à la carte est très bien.
Emilie
Super!
Nancy
Great hotel
Nancy
Absolutely amazing hotel
If you have kids with you perfect hotel
Pool area was beautiful
Staff were great
If you have kids with you perfect hotel
Pool area was beautiful
Staff were great
Michael
Our room was on the 200 level - very weird setup involves a special lift elevator to shift between ground and 100 and 200 level rooms - only one such elevator and convoluted manner required to operate it - avoid these floors! Also, if you love noise, your room should face the garden / pool - it's like having an echo chamber performed by hundreds of kids in your back yard pool!!! Seriously avoid these rooms if you need to relax in quiet before 11pm or after 730ish am (yes - pool is closed before 9, but that doesn't stop the noise!)
Room and decor are dated and requiring serious TLC. Outside doors DO NOT lock. Bedside lights in 209 are non-functional and leaves you with dim, dull lighting for every thing. Of course, this makes it harder for you to see all of the \"age\" in the building.
Restaurant food (10 Vagues) was good but not worth the price - especially the buffet. I suspect the same would be true of the breakfast buffet that is not included.
It was OK
But you can do MUCH better somewhere newer...
Room and decor are dated and requiring serious TLC. Outside doors DO NOT lock. Bedside lights in 209 are non-functional and leaves you with dim, dull lighting for every thing. Of course, this makes it harder for you to see all of the \"age\" in the building.
Restaurant food (10 Vagues) was good but not worth the price - especially the buffet. I suspect the same would be true of the breakfast buffet that is not included.
It was OK
But you can do MUCH better somewhere newer...
José
Belle endroit pour la famille
Kayla
Very family friendly and just loved all the kids activities.
Jean-Christophe
Très propre, personnel efficace et disponible. Plusieurs activités tous les jours pour les enfants et les plus vieux.
Mohamed inshab
good place to stay with family.
Russell
There was a nice pool and a lot of things for the kids to do there, including an arcade. Plus, there were characters from children’s stories that would go around and say hi to the kids and give them high fives and hugs. They seemed to enjoy that.
Stéphanie
Les enfants ont adorés!
Ana
Broken machines at arcade. Food too pricy and blunt/tasteless. Drinks too watered down.
Michelle
Pour les enfants, c’est l’endroit idéal avec la piscine, jeux gonflables et arcades.
Reza
The pool and the entertainment was unique and wonderful. But unfortunately that was too busy
Anita
What a fantastic experience, the hotel was very kid centric with a feeling of staying at a resort in Mexico!!! Something unique and I liked it better than Niagara.
Shannon
Our first time here. Rooms were clean and the pool was lots of fun.
Yvonne
I didn’t get my room cleaned as I wanted too, i put that thing on the door knob (to request a room cleaning service) and the cleaning lady saw me put that on my door knob before I left so I thought that for sure my room will be cleaned. Me and my family left for a good 4-5hrs and came back before supper and our room wasn’t cleaned. I went to the front (their phone didn’t work in the room we stayed in, so I had to go back and forth having to request room services) and and I asked them why my room wasn’t cleaned and I was told “you didn’t come and request it” but I didn’t know I had to go at the front to request the cleaning service, usually I would just leave the note on the door knobs with other hotels.
Overall I still enjoyed my stay, it’s just my room wasn’t cleaned during our stay..
Overall I still enjoyed my stay, it’s just my room wasn’t cleaned during our stay..
Alexie
Very unique experience, very fun. Entertainment was great. Minor issues with room furniture. Otherwise, was good for a family trip to the city. Thanks for the discounts.
Patrick
Bon rapport qualité prix
Marc-André
Good and fun but pool area a bit old. Paint chip was falling from the ceiling.
Vanessa
Excellent service, personnel attentionné et le tout très adapté pour les familles avec jeunes enfants ainsi que pour les grands!
Diane
The beds were very clean by the hotel needs really to be restored.
Vanessa
Beaucoup d’activités pour les enfants (surtout en pm/soirée) :-) nos deux garçons se sont bien amusés et je se sont pas ennuyés.
Ismail
Very clean rooms and amenities the kids loved the activities. The brunch was just ok but we had fun and definitely will come back
Bianka
Was great stay
Diane
Except for the arcade, the rest was wonderful
Alexandre
C’est rendu un peu désuet comme lieu avec les installations. Des rénovations sont prévues dans la prochaine année selon les informations sur place
Karine
Excellent séjour
Marthe
We'll come back next year for sure.
Khalid
Poor furniture quality
Marie josee
Toute etait parfait !
Petite bemole: bord de piscine glissant et dangereux... jai manquer de tomber enceinte !!
Petite bemole: bord de piscine glissant et dangereux... jai manquer de tomber enceinte !!
Tommie
Beaucoup d'activités pour les enfants
Faisal
old property. Mold in many places. Cleanliness under par. All amenities were not well kept. Children play area was in a dark place.
Eds
The hotel is very old and needs an update or renovation. The walls are very dirty and look like it has molds. The paints are chipped and some of the walls stickers are peeling off. The room is too dark, very packed and tight.
Mathieu
Nous avons passé un merveilleux séjour en famille avec nos trois jeunes enfants. Dès notre arrivée, nous avons été accueillis avec gentillesse et professionnalisme. La chambre était propre, confortable et répondait parfaitement à nos besoins.
Nos enfants ont adoré la piscine ainsi que les activités d'animation offertes à l'hôtel. Cela a vraiment rendu notre séjour encore plus agréable. L'emplacement est également idéal, à proximité de l'Aquarium du Québec, du Vieux-Québec et de plusieurs restaurants.
Nous avons aussi beaucoup apprécié le stationnement gratuit ainsi que l'ambiance chaleureuse et familiale de l'établissement.
Merci à toute l'équipe d'avoir contribué à rendre nos vacances à Québec si mémorables. Nous reviendrons avec grand plaisir et recommandons cet hôtel sans hésitation à toutes les familles!
Nos enfants ont adoré la piscine ainsi que les activités d'animation offertes à l'hôtel. Cela a vraiment rendu notre séjour encore plus agréable. L'emplacement est également idéal, à proximité de l'Aquarium du Québec, du Vieux-Québec et de plusieurs restaurants.
Nous avons aussi beaucoup apprécié le stationnement gratuit ainsi que l'ambiance chaleureuse et familiale de l'établissement.
Merci à toute l'équipe d'avoir contribué à rendre nos vacances à Québec si mémorables. Nous reviendrons avec grand plaisir et recommandons cet hôtel sans hésitation à toutes les familles!
Jasmine
Family friendly, buffet cold, excellent for
Pak Ki
Feels like going to a resort. They have activities for the whole day for kids and adults. Have buffet breakfast and dinner or can order a la carte. Food is great. All the staffs are very friendly, helpful and welcoming. Kids had so much fun at the activities, the pool, the indoor and outdoor playground. The only thing is there is construction near the hotel that google map did not mark, use waze and it will take you there.
Susan
Location,cleanliness, restaurant and lots of activities for the children
Craig
Small rooms - low ceilings. No breakfast. No microwave in rooms. Ice machine kept spilling ice onto floor. Awkward double elevator for carts. Door to carpark does not lock - keycard does not work- but not needed as the door is not locked.
J-C
Porte dure à fermer et vraiment bruyant. On entend tout les autres portes ouvrir et fermé et Aussi la plomberie dans les murs / dois tout déboursé
Catherine
The x
Paul
Let me start by saying the staff was great! The hotel at large had great ideas conceptually, but were poorly executed.
Our first room on ground floor with access to the parking lot smelled of smoke. The staff helped relocate us immediately and without any fuss!
Our newly assigned room was fine but be ready for a well used Murphy bed. My little one and I sunk into the middle of the mattress and was the same for the other kids sharing the other bed.
The restaurant was great! Fair prices and nice helpful staff. Food was also great!
The amusement was there for younger kids, but it fell short in some areas. The arcade was 60% broken and those games that were working were still broken in some way.
The bounce castles were a cool thing also, but absolutely filthy! My kids were on them early in the AM and I had to have them change from the smell coming off them after a few runs.
Again, great ideas for a nice place but could have been better executed all in all!
Our first room on ground floor with access to the parking lot smelled of smoke. The staff helped relocate us immediately and without any fuss!
Our newly assigned room was fine but be ready for a well used Murphy bed. My little one and I sunk into the middle of the mattress and was the same for the other kids sharing the other bed.
The restaurant was great! Fair prices and nice helpful staff. Food was also great!
The amusement was there for younger kids, but it fell short in some areas. The arcade was 60% broken and those games that were working were still broken in some way.
The bounce castles were a cool thing also, but absolutely filthy! My kids were on them early in the AM and I had to have them change from the smell coming off them after a few runs.
Again, great ideas for a nice place but could have been better executed all in all!
Caroline
Tout était très bien et propre. Excellentes activités pour les enfants Merci
Anya
The room smelled like cigarettes even though we booked a non smoking room. Despite this, kids had a blast.
Also, i would have liked to be informed of the activities and an overall overview of the amenities by the check in staff member.
Also, i would have liked to be informed of the activities and an overall overview of the amenities by the check in staff member.
Richard
J'aimerais recevoir ma facture de monhebergement
Muriel
The place clearly had better days... for the plusses - very large room with 3 beds, bathroom well supplied with a lot of towels, body wash, and shampoo, free parking. What was strange : not a single decoration in the room except for one framed sea star in the bathroom. In the \"master\" (second bedroom) there was no dresser, no chair, nothing aside from 1 bed and 2 bedside tables and only 1 lamp on one of them. There was only one closet, very small, close to the front door of the room (in the main room). All the furniture pieces were chipped. The ironing board was folded inside a drawer and looked like it was about 45 years old. What was not good : In the main room (with the two beds), the blinds did not close completely (did not go down to the bottom of the window), and the room had a \"view\" to the giant inflatable track which is lighted like a parking lot at night... and full of children screams from very early in the morning. The AC was not functioning super well and it was super hot. Also - not the hotel fault but - the whole front road was in construction and access was quite difficult. The hotel next door, from the same brand, was boarded up. So, it was OK, but we will likely not be back.
Luce
Great family friendly place! Activities, pool play park , music live and more!
For bigger families room with 3 beds!
For bigger families room with 3 beds!
Lydia
Pour une première visite, nous aurions aimé avoir un peu plus d’explications sur certaines activités. Nous avons dû faire changer notre couverture deux fois, car elle était trouée l’un des lits dans notre chambre. Également vu la hauteur de l’air climatisé, il serait bien de mettre une deuxième couverture dans les chambres
Amber
Wonderful, family friendly stay! LOTS to do everyday. Very nice.
Jade
Une piscine extérieur l’été un très bon investissement
Nadine
Pas de déjeuner inclus. Support de papier de toilette très fatigué, porte de douche qui ne ferme pas, donc eau sur le sol. Manque de prise de courant. Seulement deux capsules de café. Pas de table pour manger dans la chambre. Travaux routiers majeurs dans le secteur.
Valérie
L'hôtel Québec est à coup sûr un effet wow pour les jeunes enfants! Par contre, tout est en place pour soutirer le plus d'argent possible au parent, pour au final obtenir un \"tout inclus\" assez bas de gamme. J'y suis allé seule avec mes filles de 3 et 5 ans et j'ai dû 15$ supplémentaire pour mon 2e enfant, qui a utilier la oiscine de l'hôtel et fait 2 câlins à des mascottes.
La qualité de l'eau de la piscine est atroce. Les jeux d'eau très vieux et inintéressant, le module ordinaire.
Finalement, nous avons égaré une veste de flottaison et il a été impossible d'avoir une réponse du personnel après 3 tentativea de contact.
Est-ce que mes filles ont eu du plaisir? Oui!! Est ce qu'elles sont repartie avec de beaux souvenirs plein la tête? Oui!! Maman elle, est un peu déçu d'avoir payé si cher pour cela, et je n'y retournerai pas.
La qualité de l'eau de la piscine est atroce. Les jeux d'eau très vieux et inintéressant, le module ordinaire.
Finalement, nous avons égaré une veste de flottaison et il a été impossible d'avoir une réponse du personnel après 3 tentativea de contact.
Est-ce que mes filles ont eu du plaisir? Oui!! Est ce qu'elles sont repartie avec de beaux souvenirs plein la tête? Oui!! Maman elle, est un peu déçu d'avoir payé si cher pour cela, et je n'y retournerai pas.
Jolene
Lots of activities for our littles. The hotel was nice but definitely needed some maintenance and repairs throughout.
The pool was super hot.
The pool was super hot.
Patrick
.
Marie-Pier
Frais additionnels non justifiés
BHAVNEET
We loved our stay, amazing pool area and jaccuzzi. The whole environment felt like resort at the pool area. Loved night time live music and good singers. Things were concerning the smell around the rooms and room were not renovated, rooms were not sound proof, we could hear outside loading truck sounds early in the morning on first day.
Marie Josee
L'endroit est bien entretenu, les activités sont divertissante pour les enfants, notre seule déception : la majorité des jeux d'arcade était non fonctionnel!
Melanie
The pool water was terribly dirty
Michelle
Very family friendly, lots of activities for the kids. It’s almost like a resort!
Larissa
The positives were clean and modern rooms with comfortable beds. The restaurant had good food at reasonable prices. The kids loved the soft serve ice cream. The pool was a bit disappointing. While the indoor tropical atmosphere was neat, the actual size of the pool is small for the number of guests at the hotel. For the hot tub, young kids were in it despite a sign saying no kids under 6 so it was not a relaxing place for the adults. My kids, ages 10 and 12 felt like the atmosphere of the hotel caters to younger kids (ie. Less than 8). They still had fun but I would only recommend this hotel to a family with younger children.
Lydianna
Breakfast was amazing! So many different choices. This hotel is also perfect for kids they offer many different activities and shows. The rooms are also pretty cozy I definitely recommend!
Location & surroundings
L'Hotel Quebec
avenue des Hôtels, 3115, QuÉbec, Canada
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L'Hotel Quebec
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