Motel Lustre D Or

2/10

Poor

27 Jul 2026

anupama

The room was not at all clean. We were trying to stay outside so that we do not have to go back to our rooms. There was an underwear of someone else in the washroom, which clearly shows they are not cleaning the rooms after someone checks out. It was a terrible experience.

2/10

Poor

28 Dec 2025

Marissa

The room did not match the advertised photos and appeared old and dirty. The TV was not working. We were also disturbed throughout the night by the guest behind us, who kept banging on our wall for two consecutive nights and left their TV on loudly until 5:00 AM.

This was a very disappointing stay.

Leisure Partner

2/10

Poor

10 Oct 2025

philippe

La chambre sentait tres mauvais. Le quartier nest pas sécuritaire et la vitre qui donne sur la rue est endommagé. Les murs sont fait en carton et les voisins de chambres ont parlé fort de minuit a 8h du matin. Impossible de dormir sans bouchons. Fortement déconseillé malgré le prix plus bas. Nous avions loué pour 2 nuits et avons dormi ailleurs pour la 2e nuit.

Leisure Partner

4/10

Poor

27 Jul 2025

Raj

Room smell cigarettes can’t sleep properly bad smell

2/10

Poor

11 Jul 2025

Ramel

This was a terrible, motel to put it is simply. There was no merits for booking here. Everything from the bed, the washroom, the room itself was like the owners took 3 minutes to draw something out in crayon and called it a day. Don't book a room here unless you willingly like to stay in the conditions of a swamp.

Leisure Family

2/10

Poor

06 Jul 2025

Linda

STAY AWAY FROM THIS MOTEL.

Check-in was in an another location.The building appeared to be uninhabited,very run down outside. Inside was a sign to go across street to check in. Very old and dirty carpet on the floor with a very steep and creaky staircase.

Condition of the room was terrible. Smoky, mouldy smell in room. No security bar for the room door, torn and dirty fabric on chairs, bed sheets had holes, dirty windows and sills. Head board on bed was loose and shaking. Bathroom was tiny with sink and tub about half the normal size, barely enough room to wash your hands, with 2 separate faucet sets mounted to basin with 1 functioning.

TV did not have a power cord and we were told no TV service was available. No phone connection in room to speak to management. Room did have a microwave and mini fridge, but the fridge didn’t work and the microwave was dirty inside and out.

A building in that condition should not be allowed to be rented out to the public. Management claimed there was nothing wrong and we would be be charged a cancellation fee.

Partner

2/10

Poor

29 Jun 2025

Saleem

Worst experience on Expedia in 5 years

2/10

Poor

25 Apr 2025

Jacqueline

No trashes and no shampoo

8/10

Excellent

14 Apr 2025

MARK

Very adequate accommodation where I had stayed before and where I would stay again if the quote continued to be good; in a convenient location.

Self

2/10

Poor

01 Jan 2025

Manon

Épouvantable

C'était vraiment épouvantable j'ai eu honte d'avoir amener ma fieuelle comment peuvent ils penser que c'est pour des familles il faut enlever cette établissement de hôtel.com j'avais pourtant confiance mais là ça me dépasse

Friends_and_family Family

2/10

Poor

29 Dec 2024

Mohammed Aftab

not good for stay, waste of money that we work very hard to earn.

Leisure Family

2/10

Poor

29 Sep 2024

Christine

I don't understand how this establishment is on your list. It's scary, very very noisy, people coming in and out at 3am and we can eat everything... On the lawn right in the \"hotel\" yard there are tons of trash, chairs, old TVs, garbages. We stayed because there was no refund but I didn't sleep AT ALL. Normally I would not even consider staying in a place like that. The bathroom was dirty, there was pee in the toilet when we came in... The fridge was not plugged in, the TV had no remote so no way to turn it on. The staff is zero welcoming. The whole thing looks like a dump outside and inside. For 165$ you don't expect luxury but still a lot more than that.... I went to get a coffee at mcdo in the morning few minutes walking from there, I was approached by two people at two different occasions in the parking lot and let's say it was not at all comfortable. The Expedia website says 2 stars, the sign at the entrance says one star, I would say minus 15.....

Leisure Partner

6/10

Pleasant

23 Aug 2024

Hardik

.

2/10

Poor

18 Aug 2024

Riya

the furniture was all broken. The sink was clogged. no reception area to ask for necessary stuff

Leisure Family

2/10

Poor

17 Aug 2024

Araceli

So noisy dirty no soap and shampoo so terrible,, worst motel ever

Partner

2/10

Poor

17 Aug 2024

Sabrina

Terrible place !

Dirty !

Business

2/10

Poor

11 Aug 2024

Real

Run down unsafe place. You need to walk across the street to register in which is very dangerous especially for senior folks. You can not close the main entrance door properly encouraging the outsiders to go in. No toilet paper available upon arrival. Broken furniture and so on; to many other things to mention here. This place should be shot down for good. You get what you pay for and you jeopardize your own safety.

Business

2/10

Poor

10 Aug 2024

Younes

It’s not clean

2/10

Poor

06 Aug 2024

Ramesh Kumar

I was agonized when I got into this Motel. It's so tiny and has an awful smell. I highly recommend not choosing this hotel.

Leisure Family

2/10

Poor

04 Aug 2024

Sami

All the motel

Leisure Partner

2/10

Poor

27 Dec 2023

Anh

Bad greeting

Leisure Partner

6/10

Pleasant

30 Nov 2023

Charanjeet

according to price it was ok

2/10

Poor

19 Nov 2023

Devarsh

Room wasn't very clean nd lights were flashing.

2/10

Poor

26 Oct 2023

Michael

This place should not rent out.

Leisure Partner

10/10

Exceptional

15 Oct 2023

Verified traveler

Clean nice place close to everything.

Friends_and_family Family

2/10

Poor

09 Oct 2023

Remi

Le lustre d'or est fermé. J'ai été hébergé au Motel Jann de l'autre côté de la rue. La chambre est petite et la climatisation ne fonctionne pas.

Leisure Family

2/10

Poor

04 Sep 2023

Delvin

Smells weed inside the room, even-though the management told no smoking . No garbage bin inside the room , not clean and washroom was not having a good flush, under a huge table to they hide garbage. Due to the smell inside the room we didn’t stay inside the room or spend time inside the room
The worst

Leisure Friends

2/10

Poor

30 Aug 2023

IMRAN

Not a good experience

there was no front desk reception first of all when i arrived there , it was raining , there was noted go across the street motel and see reception there,
welcome by mosquitos in the stairs and out side , and spiders running behind the curtains and on floor i can imagine it is old motel.
I booked for tonight since i see all this i try to cancel they did not offer to refund for both nights but for one night. But then first night they charge me more. Second night refund not yet received. Hotels.com called support no response yet.

Friends_and_family Family

2/10

Poor

17 Aug 2023

Michelle

Dirty property . Building looked deserted and never did check in , there was no one around and no one answered the phone

Leisure Partner

2/10

Poor

14 Aug 2023

Brenda

This was the filthiest building, inside and out, that I have ever had the displeasure to be in or around. I sincerely think it is a 'crack house', no joke. I cancelled my reservation immediately upon arrival and was unable to find an available room anywhere short of paying outrageous prices for the night. It sickens me to no end what I experienced. I am a very unhappy Expedia customer, very disappointed, frustrated and quite angry.

I am appalled that this recommendation came from Expedia. I will no longer have anything to do with Expedia, never book with Expedia again. If anyone asks me for a referral for an online travel host, it will absolutely not be Expedia. I just can't fathom that Expedia doesn't draw the line on referring customers to rock bottom slums. I am stunned.

Leisure Partner

2/10

Poor

07 Aug 2023

Daniel

Very old and decrepit hotel. Thin wall and flimsy door. Lots of in and out of people during the night .

Leisure Self

6/10

Pleasant

09 Jul 2023

Ernie

check in location is on the other side of the road .
Limited parking space. noise during night

2/10

Poor

23 May 2023

Anwarul

low quality and very old property

Leisure Friends

2/10

Poor

23 May 2023

Shashank

Room was smelling so bad. Only the washroom was clean. All mattresses were smelling filthy.

Business_and_leisure Family_with_children

2/10

Poor

21 Feb 2023

Thomas

There was no one there to check us in. We could not stay there. I want a full refund. We arrived at 8 p.m. The instructions said someone would be at the front desk until 11 p.m.

Leisure Partner

2/10

Poor

27 Jan 2023

saeid

Worst place ever. Never go here. This is where rats should live. It’s very dirty and smelly. You can’t even look at it.

Leisure Family

8/10

Excellent

10 Oct 2022

MARK

Location, location, location; price, price, price...

Self

6/10

Pleasant

06 Sep 2022

Lei

Not worth the price...A pretty old motel..

Business_and_leisure Self

2/10

Poor

04 Sep 2022

Harjas

This hotel was not clean at all. It was very smelly.

Leisure Family_with_children

6/10

Pleasant

29 Aug 2022

Sébastien

Staff was werd

Leisure Friends

4/10

Poor

21 Aug 2022

Jean-Philippe

Bathroom were not great at all

6/10

Pleasant

16 Aug 2022

Laurent

Having read the reviews, I expected worse.
It is old and looks old and feels old. There is no investment in maintaining this place.
However, I needed a place to stay last minute, it was high season - this was significantly cheaper than any other option I could find on the internet. The room was overpriced for what it was, however it seems like the city itself is overpriced.
I think it is not worth the 160 dollars I paid, however other options were at least 250-300 dollars so I recommend if you want to \"save\" a little and are not too demanding on enjoying the place.
Internet was good and water was hot with good pressure.

Leisure Self

2/10

Poor

14 Aug 2022

Ginu

Not clean, shaking bed, torn bedsheet, towel smells urine, clogged shower tub and more………..
I never recommend this place to any human

Self

6/10

Pleasant

04 Aug 2022

David

The place is a little run down, but clean. The TV was an unwatchable old CRT that had massive colour issues. For the price, I was expecting the laminate flooring to extend all the way under the bed, not stop at the beds legs.

Business Self

6/10

Pleasant

29 Jul 2022

Jessica

The hotel was overall ok but I would not stay there again. Small room but it was expected for the price. However, it looked old and a bit run down, again expected for the low price. But u had to cross a busy street with no crosswalk or side walk or stop sign to get the key and check in. This information wasnt provided untill u got to the property and read it off a sign at the front door. We got there late at night wich made it very dangerous. The bed wasnt comfortable at all nor were the pillows. The wifi and outlets werent great. Our phones never charged properly and kept disconnecting. We had to buy our own coffee mugs and coffee and sugar qnd toilet paper. There was no where in the motel to get extra supplies if needed and if u wanted to ask the receptionist, u would need to call or go across the street. The door was old and run down, we werent even sure how safe we were with the door closed and locked (it was an old wooden door and not very solid). We stayed 5 nights and the house keeper came only once to provide extra towels but the bed sheets were not replaced, just evened out on the bed. I wouldnt stay at this Motel a second time even for the cheep price. I would rather pay more for a bit better place. It is also importanr to not that it is joined with Hotel Jann acroos the street so it may be a similar experience there.

Partner

4/10

Poor

04 Jul 2022

Manish

Dirty rooms, limited amenities, unsafe tenants - extremely dissappointed. No staff on site - check in across the street at a different property. Property is very run down, unclean carpets and upholstery.

Leisure Family

8/10

Excellent

24 May 2022

Verified traveler

I have to admit that the sheets and bath were clean but the wall needs to be cleaned or painted! One of the chair in the room is all spoted, I'm not putting anything on it! But, for the price I was expecting something like that, it's cheap, close to everything

Leisure Self

2/10

Poor

06 Mar 2022

Andrés

The room smell cigarette…

Leisure Family_with_children

4/10

Poor

22 Oct 2021

Jean-Philippe

Cheap, but last resort choice

The facility is in bad shape. The reception is in the next door motel. There were hairs from the previous clients on the bed sheets when I arrived. There was even a \"bra\" of a previous client left on a shelf on the wall (the cleaning staff must be too short to see it. Oh, and there was a lot of noise a night!

Business

2/10

Poor

11 Oct 2021

Valerie

This place is not at all what is advertised. The building looks like it condemned. Doors appear to have been kicked in and shoddily repaired. The carpets were filthy, howver owner claimed they were new, I did not stay, demanded and received an immediate refund. This is not fit for habitation. Run do not walk away

Leisure Friends

4/10

Poor

07 Sep 2021

Zahra

Not clean, too old

Leisure Family

2/10

Poor

31 Aug 2021

BARBARA

The property was very rundown - halls dark and dingy, hall carpet threadbare and unclean. The toilet was in a separate very tiny cubicle - barely enough room to close the door, the shower floor was yellowed and unclean such that we chose to skip showering.

Leisure Partner

2/10

Poor

29 Aug 2021

Omatseye

No front desk couple with poor environment

Ended up not staying because there was no one at the front desk to attend to me and family after waiting for 1hour and the condition of the environment was terrible.

Friends_and_family Family

6/10

Pleasant

11 Aug 2021

Verified traveler

space was small but for the price on quebec good.
Internet was weak

Leisure Family

10/10

Exceptional

08 Aug 2021

Verified traveler

The place is just perfect for what I needed.
Clean, accessible, nice location and adorable.

8/10

Excellent

20 Jul 2021

Verified traveler

for the price, it was okay, however the cleaner went into our room when we weren't there, and without telling us. Which i felt was an invasion of privacy.

Leisure Family

10/10

Exceptional

05 Apr 2021

Verified traveler

Very Friendly. Super clean.

Leisure Family

2/10

Poor

24 Sep 2019

MARION

Bad attitude

Did not have any record of my booking, so did not stay

Friends_and_family Friends

2/10

Poor

26 Aug 2019

Verified traveler

Ripped carpet and full of paint stairs and bath with a sink of separate hot and cold tap with the smallest wash basin in the world - it was so bad that initially it was booked for 2 days but I had to leave after first night

Leisure Partner

2/10

Poor

29 Jul 2018

Verified traveler

Very dangerous looking hotel and neighborhood. Needed to go across the street to another hotel to register. Definitely could never recommend.

2/10

Poor

17 Jul 2018

Peter

Decrepit, unclean facility.

Decrepit, unclean facility. Dirty carpets, peeling pain, generally UN-maintained building and common areas. Room, barely better but no carpet so a bit cleaner.
This facility should not be listed on Expedia.

4/10

Poor

15 Jul 2018

Jida

Old hotel and not clean enough for bed.

This hotel is very old and bed is not enough clean. Shower room is not tidy and I don't like this very much.

2/10

Poor

14 Jun 2018

P

The room was not available when I arrived. I paid extra $53.56+5.00=58.56 for staying four hours + half a hour. I arrived at 4:30 am , I spend to get one bed to be used. I left at 7:30 am and returned at 11:30 am. I left at noon. I did not receive my deposiE back.

2/10

Poor

09 Oct 2017

glenn

A step back in time

Went to check in and a sign told us to go across street. Door was hard to open. No face cloths. Burnt out light bulbs. Door wouldn't open when we tried to leave. No breakfast. My wife bought Vim and cleaned the old metal tub. For $125 this is what we got???

4/10

Poor

09 Sep 2017

Jaq

Cheap motel with expensive rates

The room was not up to the standard per the money we paid . There was hair already in the sheets before we even used the bed. The blankets were old and unclean. No one was ever at the reception , we had to walk across the street to a different motel because they receptionist was taking care of both motels.

2/10

Poor

08 Sep 2017

Tarek

The Worest and badest place I have ever seen

Family

8/10

Excellent

28 Jul 2017

Verified traveler

Exactly what we needed

Very friendly staff, clean room, low price! Perfect for us.

Family

2/10

Poor

20 Feb 2017

Joanie

use in case of extreme emergency

They should shut down this place.... no tv... bed's matress dates back to 1940... floors falling apart.... you can hear everything....

Partner

6/10

Pleasant

08 Aug 2016

Verified traveler

Simple, no frills accommodation.

If you're looking for a place to spend the night, this motel is good. It is a real motel: it has all the basics, but none of the luxuries that people may consider as standard these days. The place is clean and quite and that's all that matters to me. It serves well the budget-minded individual.

2/10

Poor

30 Jul 2016

Verified traveler

Not confortable at all

Very noisy ... especially the room We had .. walls paper thin was unable to sleep.. with trucks driving by

4/10

Poor

11 Aug 2015

Victor

Keep away from this motel

Dirty room, not fresh air. Broken furniture.

Family

4/10

Poor

26 Jul 2015

moran clan

basic motel

While the location isn't bad being quite close to the airport this is a very very basic motel. See through towels, plastic sheet on the beds, tiny shower.

8/10

Excellent

23 Jul 2015

charles

sleeps 6 people

easiest and cheapest way to sleep six people in one room.

Family

2/10

Poor

09 Apr 2015

nancy

not at all recommended, especially for families!

xxx movies available easily on the tv all the time-easy access for kids.
Hotel and room is dirty and lack of maintenance. Garbage and debris outside. Reception smells.
Not a good experience at all.

Family

2/10

Poor

31 Mar 2015

Verified traveler

Dirty room, bed and bad smell!!! Reception - front desk - across the street!

2/10

Poor

26 Mar 2015

Kanthi

This is not a Motel to stay in

Extremely dirty carpets on the corridor. We booked for 5 adults to stay, that is how we end up here. We were the only ones that stayed in that motel. The room had three beds, but there is no place to keep your bags. There was a closet, but it was not for us. It was full of half empty paint cans. There was only wall mounted pegs(hangers) and you hang only 6 clothes on it. The shower is a standing shower in a small space. No bath tub. No coffee maker.
For the reception you have to go to the motel JENN. That is just in front of this motel.
I think the management of JENN bought this motel Lustre d'Or and have not renovated yet. They are just accommodating whoever booked this Motel. The pictures on the website are very misleading.

10/10

Exceptional

20 Apr 2026

David

Propriétaire tres aimable chambre peopre peix tres abordable depot de 60.00$ seulement

Partner

6/10

Pleasant

17 Apr 2026

Abdelmoula

Moyen

Partner

4/10

Poor

16 Feb 2026

Benoit

Sa fait pitié en arrivant pas personne ont n’a un heure avant quelqu’un nous répondre

4/10

Poor

01 Jan 2026

Alain

Bruyant, entretien des lieux rudimentaire. On se croirait dans un retour dans le passé en 1983.

Leisure

2/10

Poor

25 Dec 2025

Ketty L

La chambre était négligée, il y avait une odeur terrible qui dégageait. Le plancher est brisé, il y a des trous , c'est dangereux. La couverture était salle. C'était un vrai cauchemar.

Self

2/10

Poor

16 Dec 2025

Lisa-Tina

Le personnel l’équipement et une personne en situation d’itinérance s’introduit et s’impose dans ma chambre et fume une cigarette et se teint les cheveux dans ma chambre manque de sécurité place insalubre

Business

4/10

Poor

13 Oct 2025

Pierre

Ne pas louer à cet endroit à moins d'être mal pris

Partner

2/10

Poor

06 Oct 2025

Valentine

Juste pour dormir ok mais pour le reste passer son chemin
Gros bémol, problème de fermeture de porte

Leisure Family

10/10

Exceptional

26 Sep 2025

Videlle Landry

Chambre propre

Business Friends

10/10

Exceptional

12 Sep 2025

Dominique

Accueil excellent
On a même pu prendre possession de la chambre avant l'heure
Chambre très bien préparée

Partner

6/10

Pleasant

17 Aug 2025

Genevieve

Ok

6/10

Pleasant

05 Jul 2025

FRANCOISE

a eviter

tres decus a l arrivee par l etat exterieur de ce motel .on a cru que c etait un lieu abandonne chambre vetuste avec une decharge d encombrants a cote de la porte

Friends_and_family Friends

4/10

Poor

24 May 2025

David

Il faisait froid dans la chambre à notre arrivée. Pas de barre pour se lever dans le bain.

Business_and_leisure Partner

2/10

Poor

18 May 2025

Mathieu

Lit dur comme de la roche, tête de lit accotée sur le mur et pas fixée à la base (donc bruit a chauqe petit mouvement durant la nuit), hyper mal isolé du bruit, divan avrc cernes d'usure, robinet changé dans salle de bain mais le vieux est encore là, odeur de cigarette, annoncé comme motel mais bloc de chambres, etc.

J'ai pris une chambre ici car il ne restaitbpas dautre options de disponible aux alentours. Mais un banc de parc aurait été mieux.

À éviter à tout prix.

Leisure Self

2/10

Poor

14 May 2025

serge

la pire expérience

2/10

Poor

20 Apr 2025

Hiba

N'allez PAAAAAAAS Hotel catastrophique
Chambre trés salle
Salle de bain bloqué
Serviettes sales
Odeur insupportable
Le pire j'étais volée de ma chambre , j'ai mis mes trucs ( chargeur original...) , quand que j'etais revenu je l'ai pas trouvé.
On a reclamé à la propriétaire , elle fait semblant qu'elle comprenne pas ce qu'on dit 😡😡😡😡

8/10

Excellent

02 Mar 2025

Gabriel

LA SÉCURITÉ

6/10

Pleasant

11 Jan 2025

angele

moyen

Business Partner

2/10

Poor

01 Oct 2024

Yeily

Pas du tout propre. C’est dégoûtant. Il n’y as même pas de réception à l’hôtel . Il faudrait faire un bon ménage par tout depuis l’entré. En plus trop trop chaud. Pas de climatisation. Première et dernière fois pour moi. Je vous conseille pas ce motel

Business Self

2/10

Poor

15 Sep 2024

Luc

Il y a eu des problèmes de douche, de bain d’odeur .C’était pas propre du tout .
Je ne reprendrai pas une chambre à ce motel.

Leisure Self

4/10

Poor

02 Sep 2024

Mahmoud

N

2/10

Poor

11 Aug 2024

Ayan

Toute la chambre sentait la cigarette.

Leisure Family_with_children

2/10

Poor

28 Jul 2024

FREDERIC

Ne réserver surtout pas dans ce motel le personnel est désagréable et je ne vous parle même pas de l état des lieux nous avons retrouver un cafard un piège à souris et un tic

Les serviettes était rêche et la douche nous avons dû nous laver en tong car le sol de celle ci était pas très reluisant .
La litterie était tachée et une lumière sur deux fonctionnait . Nous avons retrouvé de la poussière sous les lits ,les vitres et les rideaux était sale

Éviter absolument ce motel

Leisure Family_with_children

2/10

Poor

26 Dec 2023

Germain

Le banc de toilette etais cassé. Leau entrais par les fenetre et voyais dehord par la porte.

Business_and_leisure Partner