Manoir De La Tour

10/10

Exceptional

17 Jul 2026

Valerie

Proximité des spectacles pour le FEQ, propre , moderne et tranquille.
Séjour très agréable et service clientèle rapide pour répondre aux questions.

10/10

Exceptional

17 Jul 2026

Kariane

Réponse rapide des propriétaires si nous avions des questions. Chambre propres et très bien rénovée. Personnel de ménage très gentil sur place à notre arrivée.
Nous y retournerons avec plaisir. L’emplacement etait idéal et prêt de tout.

Partner

10/10

Exceptional

16 Jul 2026

Zach

Tout

Partner

8/10

Excellent

12 Jul 2026

Rui

Il y a seulement 3 parking mais plein d’options autour.

Partner

10/10

Exceptional

07 Jul 2026

P

Appreciate the coffee
Good air conditioner
Wifi didn’t work
Limited parking

6/10

Pleasant

01 Feb 2026

Mathieu

Room was clean
Matress old hard spring
Tv was realy too small kinda joke
On picture of rent we see like electrique fire place not in my room

Partner

10/10

Exceptional

05 Jan 2026

Maria

Charming and cozy rooms where you can truly feel the atmosphere of Vieux-Québec in this historic building ☺️
The Manoir is quiet, ensuring a great night’s sleep, and is just steps away from Grande-Allée avenue and other interesting attractions.

The room and bathroom were very clean and well presented. There’s a Nespresso machine in the room, which is a nice touch There’s also a communal kitchen in the basement +++

Check-in and most services are self-service, but the staff is quick to respond and easy to reach by text. Abbygail, Audrey, and Pier-Olivier were super helpful🙌

Leisure Family

8/10

Excellent

05 Jan 2026

Staëlle

Easy to check-in and peacefull.

Business Self

10/10

Exceptional

23 Dec 2025

Arutyun

The room was amazing! Staff was really helpful! I only need to ask them to tell people who stay to be quiet late night! There was a couple in the next room and the man got a call and started talking really loud in the foyer! Woke us both up

Leisure Family

8/10

Excellent

21 Oct 2025

Taylor

We loved how walkable everything was from this stay and how responsive and accommodating the staff were over text message. The bed was not the best (quite stiff) but otherwise it was a decent room!

Leisure

6/10

Pleasant

19 Oct 2025

Simon

We had a basement unit and the room smelled mold.
Very few parking available on tbe premise.

Leisure Partner

2/10

Poor

18 Oct 2025

manuel

Vert bas !

Dirty and wet with strong mold smelling

Business

10/10

Exceptional

12 Oct 2025

Melissa

microwave and utensils available in common area

Leisure Partner

10/10

Exceptional

07 Oct 2025

Luis

Very well located

Family

4/10

Poor

05 Oct 2025

Jungmin

Good location, but overall the worst hotel experience I’ve had in Old Quebec. The room was very small with a low ceiling and a persistent odour that smelled like aged urine; staff only tried to cover it with bleach. There were also signs of mold, poor ventilation, and mosquitoes after staff left the window open (no screen). For over $400 per night, the conditions were poor value for the cost

Leisure Partner

8/10

Excellent

20 Sep 2025

Elizabeth

Entry was easy at the main door but code never worked at side door.
There was a mix up with parking - spaces over booked.
Recommend ground floor rooms to avoid extra stairs.
Room is spacious and comfortable . Lighting by the bed is not adequate for reading .
Location is perfect for exploring Quebec by walking and for enjoying Plains of Abraham.

Leisure

8/10

Excellent

12 Sep 2025

Heaher

Great location. Walking distance into old Quebec. Rooms were clean but very small and dated on a loud Main Street. There was no staff to help or ask questions. Self check in and out with key codes. Overall ok for the price.

Partner

8/10

Excellent

28 Aug 2025

Stephen

Location was fantastic, the room was very old but in a charming way.

Negatives to the property were the room had a smell of mold and cigarettes, in addition to there only being like 2 parking spots for the entire hotel it forces you to use a nearby parking garage so be ready to carry your luggage on check out to your vehicle.

Business Partner

6/10

Pleasant

25 Aug 2025

Shamim Nkurikiye

The location of the hotel is excellent. Very quiet, safe, and central. Right next to the Plains of Abraham. I walked in the area at 10 PM and felt safe. I didn't mind the contactless check in However, my room had some strange humid smell. And the staff said that it was probably going to turn away if I turned on the fan. It never went away. When I told them I couldn't find the AC, they promised to bring a portable AC AND they never brought it. Never. They apologized but they never brought it over two days. Due to the musty smell, I had allergies. I thought this smell issue was only a thing for the rooms in the basement but I was on the ground floor. That smell and the lack of staff follow through would affect if I come back to the hotel in future visits

Business_and_leisure Self

8/10

Excellent

18 Aug 2025

Paul

This room was very nice and more closely located to attractions and Old Quebec City. Found Av. Cartier to be better for us than the old town.

Partner

10/10

Exceptional

16 Aug 2025

Cheryl

Comfortable beds and great location in QC!

My family and I had a very nice stay at Manoir de la Tour. The king-size beds were very comfortable, and the location (near the Plains of Abraham, beautiful Joan of Arc Garden, and the Museum of Beaux-Arts) was excellent. Although there was not a full kitchen, they did have a common room with a microwave, sink, full-size fridge, and a place to sit... so that was helpful. Our only criticism is that the wood floors could have been cleaner. Otherwise we highly recommend! :)

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

Suyen

Great property, very friendly and responsive assistance and willing to help resolve issues.
Thanks to Corinne and Raven

Business_and_leisure Partner

10/10

Exceptional

09 Aug 2025

Marko

The location is excellent, we loved the self check-in, the area is perfect, the room was beyond expectation. Parking is a little inconvenient.

Leisure Partner

2/10

Poor

08 Aug 2025

Suejin

It's an old common house that has been built for more than two hundred years and smells bad.. It's very different from the photo

Leisure Family

6/10

Pleasant

05 Aug 2025

Jiyeon

설명글을 제대로 확인 못했었는데 엘레베이터가 없습니다. 캐리어가 많거나 무겁다면 계단을 통해 직접 들고 올라가야합니다. 그리고 셀프 체크인을 해야하는데 위챗으로 정보를 준다고 합니다. 근데 위챗이 안깔려있어서 체크인 방법을 몰라 좀 당황했었습니다. 방 컨디션은 좋았고 위치도 올드퀘백 걸어다니기 좋았습니다.

8/10

Excellent

04 Aug 2025

Audrey

all good

Leisure Friends

6/10

Pleasant

29 Jul 2025

Lysiane

Check-in was difficult since the code for room was not working. Windows did not close and latch properly.

8/10

Excellent

27 Jul 2025

Guillaume

The whole no front desk thing was weird, and nerve racking, but it did work. The location is fantastic and the rooms are comfortable. Just be sure to fill out that check-in form SUPER early.

Leisure Self

10/10

Exceptional

26 Jul 2025

Serge

Le manque de garde robe.

Leisure Partner

8/10

Excellent

24 Jul 2025

Richard R

Great location. Limited parking and at an additional cost.

Leisure Partner

6/10

Pleasant

22 Jul 2025

David

The room did not seem to have been vacuumed. The A/C likely did not work well, so they put a portable unit in. This would have been OK, but they attached the exhaust to posterboard and duct taped it to an open window - the tape did not hold - rather tacky. It would be a very nice place if cleaner and a working A/C unit. The bed was nice and the location is great.

Leisure Partner

6/10

Pleasant

19 Jul 2025

Robin

Dust on lamps and baseboards. Very noisy plumbing when you shower

Partner

8/10

Excellent

18 Jul 2025

Verified traveler

Accès facile, chambre propre mais un peu bruyant (ch près de l’entrée).
Un bac de recyclage serait un plus.

Partner

4/10

Poor

13 Jul 2025

Verified traveler

Ordinaire. Moisissure sur la céramique de la douche dans la salle de bain, des cheveux partout, les draps du lit tachés. Endroit vieillot.

6/10

Pleasant

12 Jul 2025

Barbara

I love the proximity of Les Plaines, St-Jean street, Cartier and the whole FEQ. Could easily walk to Chateau Frontenac. Staff was super helpful and friendly but some renovations will be necessary soon, better AC and a few more parking spots

Leisure Family

10/10

Exceptional

10 Jul 2025

Catherine

Loved our stay here! Very close to the Quebec Summer Festival which we had tickets to. We were able to go by foot from the hotel!

Leisure Friends

8/10

Excellent

09 Jul 2025

Catherine

Bien situé

Bien situé et confortable, mais pas de stationnement disponible directement à l'hôtel. Il y a un stationnement public disponible cependant à pied très proche.
Seul détail, on est venu changer la climatisation dans la chambre sans avertir avant, on m'a seulement informé par texto une fois que c'était fait mais nous n'étions pas au courant de rien avant.

Partner

6/10

Pleasant

07 Jul 2025

Christine

3rd floor room had no a/c

When we arrived, it warm in the room. I texted to ask how to turn on the a/c. We did not get a response, but we eventually got it to come on. We left to go walk around Quebec and returned at 8:10. The air had shut off while we were gone & the room was warm again. I texted again & did not have a response by the time we went to bed. We opened the window to try to get some air. We received a text around 10pm, that I didn't see until morning. They asked if we had it figured out. I replied to let them know what happened & asked if we could even just get a fan to move some air. We left for breakfast & to do a bit of sight-seeing. They texted as we were walking back. They asked if we would like to change rooms (this was around 11am) I said yes. She said she would get back to me. We were trying to plan our day & didn't want to wait, so I asked if there were any updates. She said they would send a maintenance person to check & hopefully fix it so we wouldn't have to move. We left to go enjoy our time. We got back & it was on, but not coming out cool & shut back off again. She again asked about changing rooms. I said yes, we would like that. We had the room door open since it was cooler in the hallway. The maintenance man came back to check. I again just asked for a new room. He got it to come on & then it shut off again 45 min later. They finally gave us a new room around 7PM. The air worked great in there. Someone took our parking space the last night. They gave us a refund on that.

Partner

6/10

Pleasant

06 Jul 2025

Olivier

Tapis dans les chambres, chaises brisés, la chambre a besoin d’un petit upgrade! ( 309)

Emplacement fantastique!
Hotel autonome, bonne communication

Partner

10/10

Exceptional

04 Jul 2025

Yongji

Nice vibe and helpful staff.

10/10

Exceptional

26 Jun 2025

Leon

Loved it! Fantastic location, room was quaint and smallish but when in Quebec City... life becomes chill snd time spent inside your room is far less. Hosts responded to my inquiries very fast. Highly recommend this stay!

Leisure Partner

8/10

Excellent

14 Jun 2025

Olga

Very good

Friends

10/10

Exceptional

11 Jun 2025

Dinesh

Convenient and quiet

Nice quiet neighborhood. Walking distance to the major attractions. Very close to the Plains of Abraham and Martello Tower 2.

Self

10/10

Exceptional

10 Jun 2025

Karissa

Lovely stay. I was on the first floor and I will say you can hear basically every sound in the lobby, but as it is a self service hotel there is not a ton of activity to be heard. Clean, nice rooms. Easy access, lovely building. Very responsive customer service via text message.

Self

10/10

Exceptional

30 May 2025

Erick

Great location, for walks in the park and shopping.

Leisure Family

4/10

Poor

28 May 2025

Nicole

The name hotel manoir is misleading. This is not a hotel. Our room was clean but the locks were not functioning and since it is an unmanaged hotel it was challenging to access. Also with a hotel you expect certain amenities like basics which this place did not supply.

Leisure Family

4/10

Poor

25 May 2025

Cynthia

Convenient location but…

We stayed 7 nights but the room wasn’t made over once. Had to keep emptying the small garbage bin myself. Limited hanging space for clothes- just 3 hooks and 3 hangers but nowhere for hangers other than on hooks. No iron in room. Only French language channels on TV , tried to load English channels but pass code protected. Reception not manned so had to telephone for help as entry code sent before arrival didn’t work- met other guests with same problem. 3 days before my trip I emailed the manager to ask whether I could leave luggage at hotel before check- in, as my flight arrived at 9am, but didn’t receive a response - check-in was at 4pm.

Partner

10/10

Exceptional

14 May 2025

LI

I like two big beds

Leisure Family

2/10

Poor

23 Apr 2025

Mishka

Wouldn’t recommend. It’s nothing like the photos. We were stuck outsi

8/10

Excellent

20 Apr 2025

Melodie

When we arrived, the code for the entrance et our room didn’t work. We had to call and text the staff so we had to wait maybe 20 minutes in total to have acces to our room. The room was a bit smelly (in close smell) but the room was clean. Very close to all restaurant and down town the location was perfect

6/10

Pleasant

16 Feb 2025

Alex

The hotel was clean and pleasant - glaring issue was how loud everything was. Very difficult to sleep when you can hear every door being closed and every foot step throughout the building.

2/10

Poor

05 Feb 2025

Michel

Driveway not plowed, hard to get in. Drain is plugged in shower. Other than that clean facility, nice room. Dont forget to pay for parking when you book, as parking is extra!

Business Self

10/10

Exceptional

22 Jan 2025

Cassidy

Good location for short stay.

10/10

Exceptional

22 Dec 2024

Jagruti

It was a great stay a bit far 10 mins drive from Old Quebec City, around the stay there is strip where you can find pubs !

Leisure Partner

10/10

Exceptional

20 Dec 2024

Thomas

Great location. Clean. Great price

Friends_and_family Family

10/10

Exceptional

12 Dec 2024

Cyres

it’s pretty good, safe, quiet and convenient to everything love to go back again

Leisure Friends

6/10

Pleasant

08 Dec 2024

Verified traveler

My room had black mould in the shower, and the pillows smelled very bad.

Business

6/10

Pleasant

17 Oct 2024

Dane

In a good location. Over the weekend there was nobody around to help. Had trouble getting parking 1st night..Someone was in my spot. Emergency contact person unable to resolve.

Leisure Partner

8/10

Excellent

08 Oct 2024

Andrew

This hotel was centrally located in an area that was convenient to so many things. Dining, historic, museums, shopping, etc. The area is charming. The property is no frills but no worries, there are so many frills around that you will not even worry. Bring good walking shoes and a smile. Note: check with your phone carrier to make sure you will have your desired coverage. We did not and had to rely on local options.

Leisure Family

6/10

Pleasant

30 Sep 2024

Lisa

Manoir de la Tour review

Our room number was changed 3 times in the 2 days before our stay, which was annoying. Room was small but very homey and basically clean. Had a few cobwebs and some mold in bathroom shower corners. The bed was very firm, which we didn't like, but is a personal preference. The location was perfect. Felt very safe, quiet street and only 15 min. walk from all the sites.

Partner

8/10

Excellent

29 Sep 2024

Naseem

Once we got used to the idea of a self check in hotel, we appreciated the quick service offered through SMS. Thank you

Leisure Partner

4/10

Poor

25 Sep 2024

Barbara

Not thrilled. We struggled to find the entrance at 11pm, as no lights were in. Not even a bottle of water do I had to walk to find water. We were pleased with a coffee maker and the area, walkable to great restaurants and a but farther to Vieux Québec. My real complaint is a bathroom sink so slow to drain that we wound up washing our face and brushing teeth in the shower. Pretty gross. I alerted the facility by text, called, and nothing - no response. Won’t be staying there again.

Leisure Family

8/10

Excellent

21 Sep 2024

sally

Helpful staff, clean rooms, quiet and very well located

Partner

8/10

Excellent

10 Sep 2024

Irene

Only 3 on-site parking spots are reservable. It is adequate for a place to rest after a day of touring Quebec City. It is conveniently located near many restaurants.

Leisure Partner

10/10

Exceptional

09 Sep 2024

Mary

Excellent location. Staff very responsive. Beds comfortable. Rooms clean and fresh. I would return. Parking easy and available for us at hotel location.

Leisure Friends

6/10

Pleasant

06 Sep 2024

Verified traveler

Je n’aurais pas réservé avoir su qu’il n’y avait pas de réception

Partner

8/10

Excellent

20 Aug 2024

Pak Tao

Thank you for your hospitality. Very easy to self serve. Merci.

Leisure Family_with_children

10/10

Exceptional

07 Aug 2024

Philip

Great location, easy access, everything was great. Thank you

Leisure Family

10/10

Exceptional

14 Jul 2024

Maxime

L'endoit est propre, tres bien situé et le libre service super simple. Les stationnements devraient etre mieux indiqués, mais sinon rien de mal a dire. On a bien apprécié

10/10

Exceptional

07 Jul 2024

Chandeep

This is an amazing accommodation! Walkable from the core of the town and still quiet ! The common area has all the necessary amenities. The rooms are big and very well organized. Will definitely stay again.

8/10

Excellent

05 Jul 2024

Sangmyung

Basically the building is old but the location is really good. It is close to Old Quebec downtown and also nature around is good.

Friends_and_family Family

8/10

Excellent

03 Jul 2024

G S

Reasonable value for money. Some basement rooms

Boutique style hotel, operating largely by emails. No reception. Keypad entrance to hotel and rooms. Limited parking at extra cost. Room comfortable and clean. A small self-catering area with fridge, kettle, toaster and seating. Nice building, not easy to find due to eccentric numbering along Grand Allee. Easiest direction is corner of Ave Tache.

Self

8/10

Excellent

23 Jun 2024

Emiliano

Nice area and bike rentals a block away

Leisure Self

8/10

Excellent

08 Jun 2024

Guilherme

Nice Hotel to stay at Quebec

a very nice place to stay in Quebec. It's different from other hotels because you don't have a reception with people. Check-in is done online but you still had the necessary amenities in the room (Nespresso coffee maker, towels, bathroom items, etc.) that you can replace yourself if necessary. It has two communal kitchens with utensils, microwave and electric oven. It's a 20-minute walk from downtown Quebec

Friends_and_family Family

8/10

Excellent

23 May 2024

Mark

Beautiful old building with tall ceilings, lots of light, clean

10/10

Exceptional

14 May 2024

Josée

Nous avons adoré la chambre et l’emplacement de l’hôtel. Nous allons y revenir lors d’un prochain voyage à Québec c’est certain!

Friends_and_family Family

10/10

Exceptional

09 May 2024

Laurent

Excellent séjour

Excellent séjour dans une grande chambre spacieuse et confortable pour 2 adultes et 2 enfants (2 lits queen size).
Hôtel dans un très bel ancien manoir très bien situé a quelques pas de la plaine Abraham, du parlement et du centre historique.
Chambre très agréable et calme.
Attention : pas d’accueil, checkin complément à distance par code d’accès fourni 72h avant l’arrivée (instructions médiocres car code pour les portes et non pour les boites à clés de l’entrée).
Facile de se garer dans les parkings alentours pour un budget raisonnable.
À refaire lors d’un prochain séjour à Québec car le rapport prix/qualité est bon même sans petit-déjeuner.

Friends_and_family Family

10/10

Exceptional

10 Apr 2024

Pamela

Great location within walking distance of lots of restaurants and old Quebec.

Clean, and while no staff on site they were very responsive by text. Would stay again.

Leisure Partner

8/10

Excellent

09 Feb 2024

Verified traveler

Nice Hotel

Our room was very clean which was nice. The bed was pretty hard, but well appointed. We could hear people while walking the halls, but in our room, it was very quiet.

I had thought that there would be someone on premises at some point, but that was an incorrect assumption. At no point was there anyone there, but you could get a response over text within a half hour and housekeeping brought what we needed. Additionally, since there is no one there, they do allow you to store your bags, but it is in an unsecured area of the hotel common space.

Overall, it was a nice, clean, and well run hotel and we would stay there again. There just really is no one there. And if you're planning to store your bags, know that they will not be stored securely.

Partner

10/10

Exceptional

08 Feb 2024

Claudia

Perfectly located, quiet and cozy!

Leisure Self

6/10

Pleasant

06 Jan 2024

Claudine

Très bien situé, propre.
Espace commun apprécié.

Friends_and_family Family

8/10

Excellent

13 Dec 2023

Eugenie

Overall my stay was good. I wish they were some tongs in the room to avoid walking on the cold floor.

Business

10/10

Exceptional

28 Nov 2023

Oleksii

Recently, I had a magical overnight stay in Quebec City. The historic charm of Old Quebec, cozy accommodations, and delectable local cuisine made for an unforgettable experience. Exploring the cobblestone streets, enjoying the warmth of the locals, and witnessing the city's nighttime transformation were highlights. The room, tastefully decorated, provided a comfortable retreat. Despite just one night, Quebec City's cultural richness left a lasting impression, making it a must-visit destination. Overall, it was a great choice for a memorable stay in this charming city. Highly recommended.

Leisure Friends

10/10

Exceptional

29 Oct 2023

Roshan

It’s self-check in property and it’s well maintained property even. Price wise it’s also good. Cheap and convenient. Staff is friendly and alway available for help.

Leisure Friends

6/10

Pleasant

13 Oct 2023

Graeme

Parking was a bit of a hassle - had to park off site, which was inconvenient. Beware of parking in open lot beside property. Despite being told we could park there, we discovered that we had to be out by 7:00 because it was reserved after that time. Underground parking nearby had different rates, check before going in. Door lock at back didn’t work but management was helpful getting us in at the front. Room was OK, but odd layout. Recommend outlets for charge ports, shower curtain falling apart, grout in shower needs attention. Overall, three stars.

Leisure Partner

2/10

Poor

17 Sep 2023

Tony Kangrui

Don't book Signature Plus. It's a low ceiling half-basement room that's ungodly moldy (the smell was almost unbearable). And the bedsheets smelled like sweat. I had a really poor night sleep as a result. In fairness, the hotel did advise me ahead of time that this was a room in a half-basement and offered a free downgrade to a standard room that's not in the basement. However, since this was a self check-in hotel with no staff onsite and I arrived fairly late in the evening, I decided to just bear with it.

Don't think I'll stay here again.

Leisure Partner

4/10

Poor

02 Sep 2023

Mi Seon

No window screen to enjoy fresh air without bugs entering the room.
Back door lock was broken for us to bring our luggages and had to climb the front stairs.
No coffee service in the mornings.
No room service for three days of our stay.

Partner

8/10

Excellent

31 Aug 2023

Sheila

the property was clean and comfy. A little more thought can be given as to how many guests are checking in to the room eg only 2 sets of towels provided for 3 guests It took a while to get a text response with the virtual response set up / but we did eventually get a response when we asked any question and the staff did make an extra effort to assist with inquiries and provisions. Thanks.

Leisure Family

6/10

Pleasant

29 Aug 2023

Marc-André

Didn't know it's a self-service guesthouse 5/10

5 stars out of 10. For the price, I was expecting more.

First, I was surprised on arrival to find myself in front of a locked door with no one on site. After looking at the message on the door and through my email I finally found the code to enter the building and then my room.

Hotels.com should make it clearer that this is a self-service guesthouse and not a hotel.

I was lucky to see someone from the cleaning staff the day I got there otherwise I would not have been able to iron my shirts. She kindly provided me with the iron and ironing board, which I brought back to the cleaning cupboard. On a 7 day stay, the room was potentially partially cleaned or at least the towels were refreshed once. We had to get ourselves some toilet paper rolls and tissue paper again from the cleaning cupboard after half our stay because those were not replenished. The opening mechanism of one of two windows was broken. And having an open window was a must during our stay because the room smelled weird, like an old aunt or granny's room. Potentially a mixture of the ancient A/C, the carpeted floor and the drywall putty that wasn't sanded nor painted around the window alcove (presumably to repair some previous damage).

They only have 3 small parking spaces next to the building. Since no one is there on site, I emailed the management to see if I could pay for one parking space. I got a negative response 2 days later.

The positive: the building is close to the city center/old town.

Business

10/10

Exceptional

27 Aug 2023

Marc

It was great!

8/10

Excellent

21 Aug 2023

YAEL

The room is specious and well equipped. The hotel is old and need some touch ups such as: allow windows to open to air the room.
The Air-conditioner (window unit) is loud.

Bed is comfortable and the shower is good.

All around- a bit pricey for what it offers - not having a front desk should be reflected in lowering price charged per night.

Leisure Friends

8/10

Excellent

09 Aug 2023

Steve

'Autonome' is a self entry hotel. You're given a code for entry to the building and room. Its pretty basic but clean. Away from the noisier upper part of the street.

Leisure Family

6/10

Pleasant

08 Aug 2023

Ronald

Very quiet and great location

4/10

Poor

29 Jul 2023

Ryan

They have three parking spots that charge you $25 and we couldn’t get one because they were booked. They told us to park at Indigo Parking for $18 a night or $25 a full day. It’s a five minute walk from the room. Kinda of a confusing set up and we ended up wasting a couple of hours of our stay messing with parking and luggage. No on-site staff except the cleaners (“Je ne parle pas anglais.”) Everything is over their phone or on their app (great, another app, right?)

Absolutely awesome location though. Our room was 104 and was small. One end table on one side of the bed and a mini fridge without a freezer on the other side, which could be used as an end table. Small faux fireplace was nice but we didn’t use it. Washroom was adequate. The AC was a window shaker style and was as loud as a turbo jet engine when it engaged. Made sleeping really difficult but you need it during these hot Summer months. There was also human body hair up and down the walls in the bathroom and the housekeepers left two of their cleaning rags in our room. One sprawled out on top of our bed and the other next to the coffee maker. It sounds gross but they did look clean so, who know?… *yuck*… I wouldn’t stay here again.

Leisure Partner

6/10

Pleasant

29 Jul 2023

Alan

No staff on-site

10/10

Exceptional

21 Jul 2023

Anna

Friendly and helpful staff on tge phone, easy to get to and park, central location
Would definitely stay again

Leisure Self

8/10

Excellent

16 Jul 2023

Rene

The room was very clean and spacious, and the bed was comfortable. We liked the keyless system. We reported one (very) minor issue and it was dealt within 20 mins (very quick).

Being an older building and having the room next to the main entrance, the room wasn’t very soundproof; we could hear people come and go through the main entrance. Also, the a/c unit was noisy.

Leisure Partner

6/10

Pleasant

15 Jul 2023

Sandra

Pictures look much better that the actual hotel . A little bit run down . Cable was not working the first night . Called the concierge however concierge not in site . We needed to wait until the next day to have Cable . Coffee maker was not working . Called again concierge : no concierge in site . Had to wait for the next day for cleaning lady to come and try to fix coffee maker . Was not fixed . The following day they brought a new one but without enough coffee pods . Will not stay there again

Leisure Partner

4/10

Poor

13 Jul 2023

Helen

We found it difficult to check in as the information provided didn’t work to access passcodes. The photos provided online were not indicative of what our room actually looked like. We were unaware that our room would be in the basement of the building. (There was a window and a door near our room to the exterior). The room was cold and somewhat damp when we entered.
The shower taps were quite stiff and as much as we tried we could only get very hot water for our shower.

Leisure Family

8/10

Excellent

10 Jul 2023

farima

Amazing Location!! The hotel is located within walking distance of almost all city attractions, our room was cute and cozy, and very clean.
I took a star out for 2 reasons: you will be given a code to enter both hotel and your room, and my code was disabled before 11 am! My partner went out earlier in the morning and when he came back he wasn't able to get in, if both of us had left, we wouldn't be able to come back to our room and pack!
The second reason is because the staff are not actually in the hotel, I was not able to leave my luggage (a carry-on and a backpack) in the hotel on my last day, and not even late check-out was possible. So be prepared if your flight is later in the day.

Leisure Partner