Name: Quebec City Marriott Downtown
Address: 850 Place D'Youville, Ville De Quebec, G1R 3P6, CA

10/10

Exceptional

27 Jul 2026

Samuel

Great front desk staff and a wonderful stay!!!

10/10

Exceptional

23 Jul 2026

Debra

The hotel was the perfect location to access old Quebec City, the staff were kind and friendly and all around amazing as well as the valet service.

10/10

Exceptional

22 Jul 2026

Manoj

Amazing stay

4/10

Poor

16 Jul 2026

Jutta

Expedia stated breakfast included and we two senior ladies were counting on this. We were told it was not so we spent an extra 100 on breakfast out. Second day they just pulled covers up on the bed, didn’t vacuum if leave water. Staff was not empathetic or really cared about our situation.

Friends

10/10

Exceptional

16 Jul 2026

Luiz Fernando

We had a great time at the Marriott in Quebec. Special mention to the staff, particularly in the kitchen and at the reception.

Family

10/10

Exceptional

07 Jul 2026

Melissa

We appreciated that our room was placed with other adult couples and that those with young kids were on another floor. That's a very fair thing to do for both parties. The room was clean and nice, had a view of old town Quebec. The King bed was extremely comfortable, you can't feel the other person move!! Food looked nice in the restaurant for breakfast and dinner, we ate out but would have for sure tried the hotel's food otherwise. The staff were so friendly and helpful. Also didn't get the chance to try it but loved that there was a gym downstairs. Only feedback -- our fridge was off when we first arrived, we switched it on, was cool by next morning for our food bought to take home (car trip). Give housekeeping a heads-up to check the room fridges between check-ins. Would recommend this Marriott to anyone visiting Quebec City, great location and value for the cost. Always feel confident in the quality of a Marriott.

Partner

2/10

Poor

07 Jul 2026

Haider

Don't use this Hotel. I booked it via Expedite. For 2 rooms. 1 night. Expedite charged me $ 1223.30. Marriot charged me $544.66 + $514.48+ $8.05= $ 2290.49 for 2 room with double queen beds.
This is after the fact.
The daram i had to face before my checking was also something else.
It took 1.2 hour and 7 trip down to Receptionist to get a working key amd room. Worst experience of my life.

Family_with_children

8/10

Excellent

07 Jul 2026

jianbo

Old hotel with very small elevator. The bathroom is tiny and the shower pipe is leaking. The good news is it’s very close to the old town walking distance to the plenty of restaurants.

Family_with_children

10/10

Exceptional

06 Jul 2026

Slaven

It's a hotel in an old building but the staff keep it in a great shape. Also the staff is so nice, helpful and kind. The location is spot on, between the old town and some great eateries on Rue Saint-Jean

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Samer

Breakfast could be better

10/10

Exceptional

27 Jun 2026

Robert

Friendly helpful staff - good gym with the essentials

Self

2/10

Poor

23 Jun 2026

Jaspreet

Construction going on, woke up to loud noise outside our windows with workers. Staff gave no warning

Friends_and_family Family

8/10

Excellent

31 May 2026

James

Good

10/10

Exceptional

12 May 2026

Lesley

We loved everything about this hotel. The location is perfect, the room was clean and comfortable. We will definitely stay here again.

Family

4/10

Poor

19 Apr 2026

Sean

The major issue we had was actually just the room we were in. It was next to an alleyway that looked directly into the room at ground level. This required blackout blinds so we had no natural light in the room. The room location also meant there was lots of noise from the main floor that could be heard in the hallway.

Partner

8/10

Excellent

04 Apr 2026

Cathy

Beau séjour. J’y retournerais

Friends_and_family Friends

6/10

Pleasant

25 Mar 2026

Eric

Couldn’t keep the room warm! Even if the thermostat was showing 23 the room was super cold! The pillows are very uncomfortable, I kept asking for down pillows, and they kept bringing polyester pillow! On the positive side, they have great staff and always there to help

Business

10/10

Exceptional

09 Mar 2026

Lashawn

It was really nice

6/10

Pleasant

09 Mar 2026

Sai Kit

Overall, our stay was great. The only issue was that our room on the 6th floor faced the hotel’s back alley, where renovations are currently taking place. During the weekend, there was no disturbance; however, on Monday and Tuesday mornings, construction noise began at 9:00 a.m., which made it difficult to sleep in and forced us to wake up earlier than planned. The staff did not mention the renovations during check-in, nor were there any notices in the room advising us of the construction. A little bit disappointed

10/10

Exceptional

21 Feb 2026

Lindsay

Great location and comfortable, clean rooms.

10/10

Exceptional

16 Feb 2026

Jimmy

Staff were very friendly and helpful. Perfect location for the Christmas markets and parking for our car. 10/10 will definitely stay here again

Leisure Partner

8/10

Excellent

07 Feb 2026

Sylvain

Endroit bien situé

Business

10/10

Exceptional

07 Feb 2026

Sui Hin

Staff is friendly, food is great, room is very clean. A great stay!

Leisure Self

8/10

Excellent

06 Feb 2026

Mathieu

Clean room and nice staff

Business

8/10

Excellent

27 Jan 2026

Debbie

Clean, courteous staff

Breakfast buffet looked tired though; some of the fruit was spoiled and cold cuts looked dry

6/10

Pleasant

25 Jan 2026

Jean-Francois

Price High, Internet it’s a an extra. Order a Spaghetti for my son in room service, they forget the order took 1 hour, charge for the room delivery and the tips 40$ for a spaghetti. Not impressed.

Leisure Family

8/10

Excellent

15 Jan 2026

Manon

Nice property

8/10

Excellent

12 Jan 2026

Nageshwar

Clean rooms courteous staff

Leisure Family

8/10

Excellent

05 Jan 2026

Wei

Great location, walkable distance to any major attractions, Christmas markets and ski rink right cross the street. Staffs are very nice!

Leisure Family

4/10

Poor

01 Jan 2026

Peter

The hallways are cold, the room is horrible and they charge extra for internet.

Leisure Pet

10/10

Exceptional

28 Dec 2025

John

Great location and nice property.

Leisure Family_with_children

10/10

Exceptional

17 Dec 2025

Wynona

Beautiful room, clean and freshly renovated. Very quiet, large room with a comfortable bed. Great stay close to Vieux Quebec with plenty of restaurants and shopping options. Second Cup is next door if you don't want to eat breakfast at the hotel.

Leisure Self

6/10

Pleasant

27 Nov 2025

Dvora

The staff was fantastic, and the room was clean, but unfortunately the air conditioning unit was incredibly loud - and would run then shut off, then run then shut off, multiple times throughout the night, which kept waking me up. The shower water also took a significant amount of time to heat up, and there was no middle ground: either the water was scalding, or too cold. The hotel is well looked after, and in a great location, but it's also definitely showing its age.

Business Self

10/10

Exceptional

27 Oct 2025

Serge

Très bonne localisation et bonne chambre

Partner

10/10

Exceptional

26 Oct 2025

Susana

Great location. Walking distance to old town and lots of good restaurants close by.
Staffs are friendly and breakfast is good.

Leisure Partner

10/10

Exceptional

23 Oct 2025

Patricia

*

8/10

Excellent

19 Oct 2025

Thamer

Good location

8/10

Excellent

16 Oct 2025

Dharav

The property is boutique hor

10/10

Exceptional

16 Oct 2025

Jiayu

nice

10/10

Exceptional

10 Oct 2025

Mary Ann

Excellent location

10/10

Exceptional

09 Oct 2025

Norman J

The location of this property was great. It was close to all the shopping and restaurants. Staff was helpful and friendly. I had a wonderful stay.

Leisure Self

10/10

Exceptional

28 Sep 2025

Dan

Close to old Quebec shopping and eateries.

Leisure Friends

10/10

Exceptional

22 Sep 2025

Elaine

Clean room, friendly staff, close to the old city and Congress Centre where my conference was held.

Business

10/10

Exceptional

19 Sep 2025

Grainger

Outstanding property right at the entrance to Old Town Quebec City. Everything is within walking distance!

10/10

Exceptional

14 Sep 2025

Michele

All in all it was a great stay. Bonus was it’s a very clean hotel. The room was cleaned well each day, which was nice as we have a baby (dirty diapers). Also it’s a prime location. Very walkable even with a stroller.

Family_with_children

6/10

Pleasant

10 Sep 2025

Cedric

Good hotel, staff were friendly but seemed like they were not quite expecting our arrival. As it turns out, though we booked ahead we were given the a suite not suited for us, buried in the ground at the back of the building with the sidewalk looking in from above. Very innerving being in Quebec City and having to keep the curtains closed permanently. When we enquired in the morning about changing room for our second night, we were shrugged off and asked to bring it up later in the day again if anything could be done. Poor planning on their part, and a real letdown by the hotel for our vacation.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Catherine

Exceeded my expectations. I will definitely return again !!

Leisure Family

10/10

Exceptional

01 Sep 2025

Cheryl

We enjoyed the valet car service. Room layout was nice as well as the on-site restaurant where we had the buffet breakfast.

Leisure Family

10/10

Exceptional

29 Aug 2025

Alexene

Very close to old Quebec City

10/10

Exceptional

29 Aug 2025

Rita

Great staff. Breakfast Buffett had a great verities. Location is excellent, across from the old city and lots of throngs to do.

Leisure Family

10/10

Exceptional

28 Aug 2025

Pierre

The hotel is quit good even if its small, the location is good but the parking is not easy access.

Friends_and_family Friends

10/10

Exceptional

25 Aug 2025

Jason

This my 4th time that I've stayed at the Marriott Quebec City. It's a beautiful, quaint hotel with a great view of the fortified wall and gate at Rue St. John. Quebec City is to me the most beautiful city in all of North American and the Marriott hotel is a great location and hotel.

Leisure Pet

10/10

Exceptional

22 Aug 2025

Philip

So very close to the old city of Quebec. An easy walk to the streets and shops.

Leisure Partner

10/10

Exceptional

20 Aug 2025

ILGAR

The staff was very friendly and welcoming, always ready to help with anything we needed. The location was perfect, right at the entrance of Old Quebec City, which made it easy to explore. Most of the main attractions, restaurants, and shops were just a short walk away. The hotel itself was clean, comfortable and a great place to come back to after a day of sightseeing

Leisure Family_with_children

10/10

Exceptional

19 Aug 2025

Christine

We will be back to this location. We wanted the trip to be carefree and relax and enjoy our surroundings. That is exactly what happened. The Marriott Hotel was perfectly located to enjoy everything that Quebec City had to offer.

Leisure Family

6/10

Pleasant

18 Aug 2025

Steven

Hotel was nice and convenient. Waited over an hour at the bar waiting for our room to be ready. Check in was 4 and room wasn’t ready til after 5. Then we were given keys to a room already occupied. For our inconvenience they gave us 2 free drink vouchers. Sat at the bar for an hour and never got waited on. Nice hotel, service reds a lot of improvements

Leisure Partner

10/10

Exceptional

16 Aug 2025

Joshua

Great hotel

Leisure Partner

8/10

Excellent

12 Aug 2025

ROBERTO

Food is good. Friendly service. Did'nt give wi fi service.

Leisure Family

10/10

Exceptional

11 Aug 2025

Tarek

Had a great stay!

Leisure Self

10/10

Exceptional

10 Aug 2025

Martin

The only feedback I can provide is that while having breakfast on 2025.08.10 we ordered from the menu. One plate was ready and waiting for the second. Both plates were sitting on the kitchen bar counter next to the omelette menu. 5 customers went up to kitchen, right in front of the waiting plates and food, about 20 » away and were ordering their food, possibly projecting their spit on our food. Given the lessons for Covid, I thought this was in poor judgement.

Leisure Family

8/10

Excellent

09 Aug 2025

Robert

Spotless rooms and bathrooms close walking distance to old city recommended

10/10

Exceptional

09 Aug 2025

John

Traditional hotel on the outside, up to the minute modern on the inside. Very comfortable. Located just outside gate Saint Jean, it’s just a block from all of Old Town Quebec. The concierge filled us in on all the best restaurants. Parking is a bit expensive at 35 CAD

Leisure Partner

10/10

Exceptional

03 Aug 2025

Chenxi

Love the restaurant 1640 Bistro and Le Latin Saute, both within 15 mins walking distance. Cochon Dingue brunch is 5 mins away. Great location.

Leisure Family_with_children

10/10

Exceptional

03 Aug 2025

Robinson

El staff del hotel es muy amable, brindan un gran servicio. El hotel esta excelentemente ubicado justo en la entrada del Viejo Quebec, lo que lo hace una ubicacion prime, esto nos encantó ya que desde aqui ibamos caminando a los principales puntos turisticos, adicional coincidentalmente el bus turistico de 2 pisos (hop on, hop off) que contratamos tenia una parada frente al hotel, asi que mejor que esto imposible. La habitacion era super amplia, limpia, moderna, bien equipada y comoda. El desayuno buffet incluido era muy variado y delicioso. No tenemos queja alguna de este hotel. Cuando volvamos a Quebec sin duda alguna esta será nuestra primera opcion para hospedarnos!

Leisure Family_with_children

10/10

Exceptional

03 Aug 2025

Felice

Very nice hotel! Lots to see!!!

Leisure Family

10/10

Exceptional

03 Aug 2025

Galia

Family trip, hotel right at the entrance to old city, walk to all sightseeing in 5 min. Make sure to bring good shoes lots of steps all over, but there’s a cable car too. Lots of street performers music and total feel like in Europe, friendly atmosphere from locals. Expensive for US residents. Great fireworks display downtown

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Cyrus Mulready

Amazing location, we walked every where we went. The staff were so friendly and the room was spacious with a comfortable bed. Highly recommend!

Partner

10/10

Exceptional

31 Jul 2025

Mark

A

10/10

Exceptional

28 Jul 2025

Heather

Room clean and well appointed. Enjoyed the Nespresso. Very walkable. Concert in square was quite loud late but somehow didn’t keep us up. Comfortable beds.

Leisure Family

10/10

Exceptional

28 Jul 2025

Kevin

Location, location, location!!!

Leisure Family

10/10

Exceptional

27 Jul 2025

Donald Robert

Loved the room and hotel location. It was so easy to walk Rue St. Jean from there.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Maureen

Audrey, the receptionist that was there when we arrived, was gracious, charming, and gave us a beautiful room with a great view.

Leisure Partner

10/10

Exceptional

23 Jul 2025

Steven

Great staff

10/10

Exceptional

21 Jul 2025

Luiz

Nice hotel

Leisure Family

10/10

Exceptional

21 Jul 2025

Benoit

Asdf zxcv

10/10

Exceptional

19 Jul 2025

Mari

Within steps of the wall surrounding old city. It's very convenient and picturesque. The staff was friendly and accommodating. They even surprised us with a dessert delivered to our room when they heard we were celebrating our 25th wedding anniversary.

Leisure Partner

10/10

Exceptional

16 Jul 2025

Peggy

Great location and value.

10/10

Exceptional

08 Jul 2025

Lenny

This Marriott property was in a very nice area, located to a large park and lots of cafe's, restaurants and shops in close walking distance. The staff was very polite and welcoming and the facility was clean and comfortable. As with all Marriott's, I will definitely stay here again.

Leisure Partner

6/10

Pleasant

06 Jul 2025

Imry

Got to the hotel a little early, so our room wasn’t ready. Not a big deal. Front desk said they’d call us when the room was ready. Confirmed they had our correct number. But they never called. We had to come back to the hotel to ask again. Not great.

Leisure Family

8/10

Excellent

01 Jul 2025

Michelle

Location and service

Leisure Family

8/10

Excellent

30 Jun 2025

Yixuan

Clean and modern room. During busy time, early check in may not possible and communications could fall through the cracks.

10/10

Exceptional

19 Jun 2025

Jin Wei

Highly recommended.

Business_and_leisure Friends

6/10

Pleasant

11 Jun 2025

Susan

We had to pay for Internet, which we did not! A money grab because you are downtown. Room was small and scaffolding outside so no window view at all! Parking is a hike, and expensive . Won’t stay here again.

Leisure Family

10/10

Exceptional

11 Jun 2025

WONJONG

Room was very big. People are very kind.

Friends_and_family Family

2/10

Poor

09 Jun 2025

Consejo

Clean and newly renovated

Leisure Family

8/10

Excellent

27 May 2025

Kamfa

Staffs are friendly.

Leisure Family_with_children

10/10

Exceptional

24 May 2025

Bunny

Excellent Location and knowledgeable, friendly staff.

Leisure Family

10/10

Exceptional

24 May 2025

Juan B

The employees were helpful

Leisure Partner

4/10

Poor

20 May 2025

Dorothy C

My friends and I stayed here for our group trip to celebrate our graduation. However, we didn’t have a good experience.

First, the room my boyfriend and I had was clearly unprepared. This is the last thing we wanted, especially after a long tiring drive from Toronto with thunderstorms on the way. We arrived at 11.30PM and the only thing we wanted was to freshen up and rest. However, there was no bath towels in the bathroom - the only towels provided are hand and floor towels. We called housekeeping - no answer so I redirected it to front desk to request for bath towels, only to get what looked like a floor towel (see picture). However, I only realized that after I finished showering - forced to dry up with that. My boyfriend went to the front desk to complain, but was told they don’t have specific towels for bath or floor - which doesn't make any sense. In the end, my boyfriend requested for a whole set of towels and brought it back to the room - clearly you could tell there are different types of towels.

Next, the cleanliness. Typically, we would come back to a clean, tidy room after exploring the city. However, we came back to a room that’s not cleaned up - bed still not made, trash bin not emptied. We didn’t bother to call them to clean up anymore since we came back at 8pm and it’s pointless since it’s only a few hours away to bedtime. Additionally, my friend told me after checkout that there was a dirty spot on her bedsheet.

In conclusion, I wouldn’t come back.

Friends_and_family Friends

10/10

Exceptional

20 May 2025

Jamie

Great staff. Efficient with every request.

10/10

Exceptional

12 May 2025

Bilal

Walking everywhere

10/10

Exceptional

10 May 2025

Margaret

Steps to Old Quebec

Leisure Family

10/10

Exceptional

15 Apr 2025

matvei

Excellent

10/10

Exceptional

18 Feb 2025

Maxwell

Great in every way, ESPECIALLY the staff! Helpful, able, and nice.

6/10

Pleasant

17 Feb 2025

Joseph

Great location. Not ideal for family vacations. More geared towards short stays. No in room amenities like, microwave, kettle etc. Tiny fridge. Close to the tourist area. Sofa bed wasn’t a bed it was a futon like couch, disappointed kind of.

Leisure Family

2/10

Poor

11 Feb 2025

vanesaa

La aviation no muy limpia el hotel está en construction mucho ruido y pesimo para aparquear el carro no lo recomiendo

8/10

Excellent

10 Feb 2025

Cathy

1e visite chez vous

Très bon service.
Je n'est pas réussi à me connecter sur le WIFI par contre.
Senteur de tapis dans les corridors et légèrement dans la chambre.

Partner

4/10

Poor

09 Feb 2025

John

When we checked into our suite in the evening it was not made up from the previous guest . The front desk was totally unaware of this . They got us moved to a new suite fortunately but we had to wait while they found sheets and pillows for the fold out couch bed for our granddaughter .We had called ahead about this and they had said it would be ready . During checkout time the concierge was undermanned . Took them almost half an hour to send a porter up to our room to bring down luggage. Staff there was otherwise helpful in trying to sort out these issues . Given that all in the cost of the suite was approx $500Cdn per night , really unacceptable situation .

Leisure Family_with_children

10/10

Exceptional

25 Dec 2024

Miguel

Great job

Awesome staff

Friends_and_family Family

10/10

Exceptional

17 Dec 2024

Jeannine Strehlow