Name: Hotel Terrasse Dufferin
Address: 6 Place Terrasse Dufferin, Quebec, CA

8/10

Excellent

23 Jul 2026

Amy

Great location! Older building, but it was comfortable. The tv only had a couple of channels and the bathroom (space between the toliet and bathtub) was very tight. Onsite parking definitely a plus.

10/10

Exceptional

22 Jul 2026

bilal

Amazing location, super helpful staff, great deal

8/10

Excellent

22 Jul 2026

Ken

Location was great!
Loved the old hotel experience !

10/10

Exceptional

21 Jul 2026

Jose

Great hotel in Great location, staff is nice and helpful and fully bilingual. Rooms are clean. Will be going back someday. Thanks!

Partner

10/10

Exceptional

20 Jul 2026

Debra

Everything was a excellent rating any thing that was a 4 out of 5 was because the building was 200 years old ( which was the absolute charm of it ) the location could not have been better we parked our vehicle and were able to walk everywhere the staff were great especially Yvonne she helped with luggage she looked after tickets above and beyond she was extremely friendly and spoke English and helped us as we are technically challenged Thank you again Yvonne for making our stay a breeze

Partner

4/10

Poor

20 Jul 2026

emily

.

Family_with_children

10/10

Exceptional

18 Jul 2026

Romela

The view was amazing, the hotel was clean, and the staff were very friendly and helpful. My only regret is that I forgot to leave a tip for the staff before we left. I sincerely apologize for that.

If it’s possible to send a tip by e-transfer, I would be more than happy to do so. Please let me know if there is a way to arrange this.

Thank you again for your wonderful hospitality!

Partner

10/10

Exceptional

18 Jul 2026

Sally

We enjoyed a very pleasant stay at this charming historic hotel in mid-July--our first visit to Quebec City. Staff were welcoming, efficient, and helpful, and we appreciated the availability of a dedicated parking spot right around the corner. Location could not have been better; hotel is extremely convenient to Vieux-Quebec sights, tours, and restaurants but set off from the tourist congestion. Our river view room was clean, comfortable, and air conditioned via a portable window unit. As seems to be the case with many boutique hotels, staff are not always on site, but there is clear communication about the process of after-hours check-in, which seems well thought out and straightforward (we arrived during staffed hours, so have no direct experience with after-hours check-in). Would gladly stay here again!!!

Partner

8/10

Excellent

15 Jul 2026

Christina

The location was perfect right on the boardwalk & a quick walk to shops and restaurants. As this was a last minute trip we rented a small room on the 4th floor, the room was clean and the bed comfy. Air conditioning was wonderful.
The only drawback was the bathroom was laughably small. It worked and was clean, but you *literally* can sit on the toilet and spit your toothpaste into the sink without rising.

Partner

10/10

Exceptional

13 Jul 2026

Adam

The room was clean, we had air conditioning. Great view of old Quebec. We stayed in 3 hotels, this was our favorite. Feels authentic.

Partner

10/10

Exceptional

12 Jul 2026

Xiomara

La propreté, l’emplacement, les employés

Partner

10/10

Exceptional

11 Jul 2026

Ankush

Great checkin process and friendly staff.
Helped plan our itinerary as well which was much appreciated.

10/10

Exceptional

10 Jul 2026

Maritza

It's an old-fashioned but very cozy type of hotel. Its location is PERFECT, walking distance from the Chateau Frontenac and main tourist spots!
The single room is quite small but it's spotlessly clean, especially the bathroom.
If you arrive at the hotel after 7 pm, you have to follow instructions to do your self check in, but it was all easy for me, even though I'm in my sixties!
There's no elevator, and my room was on the 4th floor, but there's always someone to help you. The receptionist, Gabrielle, is lovely and she is always willing to assist you. I would really recommend staying here.

Self

10/10

Exceptional

06 Jul 2026

Moin

Amazing location, friendly staff, and clean property.

His property sits at the eastern edge of the Upper Town, overlooking the Boardwalk on Saint Lawrence River, and steps away from Abrahamic Plans

Recommended for visitors looking to enjoy the old Quebec City with easy access to the upper and lower town.

Family

10/10

Exceptional

04 Jul 2026

Michael

Everything ran smoothly from the check in to the parking and information from the staff.

Partner

10/10

Exceptional

30 Jun 2026

Ashley

Amazing location and cool historic building. Parking is limited and spots are tight but we were very happy to secure a spot. Room was spacious and comfortable temperature. The bathroom was very small and dated, however, the overall experience was great and we would definitely return.

Family_with_children

10/10

Exceptional

28 Jun 2026

Amber Lorissa

The Hotel Dufferin is a quirky old building with lots of interesting features. The staff were very helpful. The location is fabulous! The terrace boardwalk is right outside the front door and you are in the heart of the old walled city.

Family

10/10

Exceptional

28 Jun 2026

Courtney

We had a fantastic stay at Hotel Terrasse Dufferin! The price was very affordable, the staff were very kind and welcoming, the location was perfect, and the complimentary snacks were delicious! They were even so sweet to leave us flowers and a card celebrating our anniversary! We would definitely highly recommend!

Partner

10/10

Exceptional

28 Jun 2026

Mahdi

Staff

Family_with_children

10/10

Exceptional

27 Jun 2026

joseph

Great location, walkable to all Old Quebec

Partner

4/10

Poor

25 Jun 2026

Sharlyn Dawn

I really want to give a good review, however, there are things that must be noted and improve by management.

The location is just perfect - it’s within walking distance to all the main tourist sites in Old Quebec. The room is also quiet - we can’t hear other guests or cars passing by.

Checking in outside of regular hours was smooth and professionally done. The front desk staff were courteous, helpful and professional.

The hotel also prepared complimentary treats & cookie/candy bowls which were enjoyed by kids!

Now, here’s the issue - our room (#2) is very old - the furniture and the entire room are not well maintained and not kept clean. The air conditioning unit (is working) but is badly in need of cleaning - the dust are thick and crusting. The carpet is also stained & feels mushy - I am so glad we brought our own slippers (I won’t walk around bare foot on that carpet).

Now - let’s talk about the towels & sheets provided. The towels are old and visibly STAINED. The duvet & sheets also have stains. I understand that this is a 2-star hotel but guests deserve visibly clean sheets and towels (I can’t bear to see other guests stains and use these towels myself!) We stayed for 4 nights and we have to use our own t-shirts as towels! I suggest the hotel use a professional towel/sheet service.

The 9+ rating of this hotel in Expedia is misleading - especially on the “Cleanliness” category. It might be true for their other rooms (perhaps) but certainly NOT in room #2.

Family_with_children

8/10

Excellent

23 Jun 2026

ROBERT

Building is old but is is in great location. Staff is very helpful. Get the room with balcony. Room 15 has million $ view.

10/10

Exceptional

21 Jun 2026

Dan

We were nervous about access and parking, knowing the hotel's location was right near the Chateau. But it was super easy. Staff were wonderful. Free snacks a plenty, which our kids loved. We made use of the common room, with toaster, microwave, ice maker, and water dispenser. They were thoughtful of us as a family, putting us on the main floor.

The building is old and has little quirks, but those are so far outweighed by the location and attention to detail.

Family_with_children

10/10

Exceptional

20 Jun 2026

Sandra

The hotel is in a convenient area, just a few feet from Château Frontnac, with easy access to everything in Quebec city. There is limited parking for a fee, the room had coffee, snacks and accessto a shared dinning area and a small backyard. It was worth the price.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Mark

Extremely helpful staff. Great amenities and a perfect location with parking availablez

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Bridget

Lovely old hotel and great location.

Friends

8/10

Excellent

18 Jun 2026

Bruce

The location was extremely good. On the terrace, it is extremely desirable.

For me the accomodations were fine; clean and enough space and the staff was very personable, helpful, in both French and English.

The only negative I ran into was the hot and cold water in the shower; the temperature would unexpectedly go hot or cold and then on its own change back. So be careful in taking a shower.

The snacks were a very nice personal touch. The on duty staff was great and everything was done as promised quickly. They were a real plus to the trip!

Self

4/10

Poor

16 Jun 2026

Marc

Washroom: no exhaust fan, plastic tape to repair holes in bathtub, has to flush toilet three times to fully discharge, no hook for clothes, towels were old, threadbare and discoloured grey not white.
Room: AC unit did not sufficiently cool room. AC unit opening was covered with tape. Closet was full of dust. Wall paper was detaching at seams. TV was very small and place in an upper corner which made it difficult to watch when lying in bed. Furniture was old and lounge chair upholstery was stained. The hotel is run down and is in serious need of updating. The service staff weee good.

Partner

6/10

Pleasant

16 Jun 2026

Claudine

le plus intéressant, l'emplacement et la grandeur du studio, le stationnement, le personnel. Déplu, l'air climatisé moins efficace au 2e étage, les portes des salles de bain et de la chambre au 2e étage ne se ferment pas (ce qui a été un e problématique pour les douches) et il y avait une très mauvaise odeur dans la chambre du haut (celle qui a les lits jumeaux).

Business

10/10

Exceptional

14 Jun 2026

Kenny

Parking is tight,and 32 per night,but better than none

Friends_and_family Family

6/10

Pleasant

11 Jun 2026

James

The location is perfect. The building has incredible heritage charm. The room decor eg. carpets, wallpaper, shower, etc is tired. The rooms need a full refresh. AC is portable but plastic coil tube connection to the window is so old it crumbles as you try to attach it. No screens in door to balcony either. I do not recommend in hot summer months unless AC is addressed. Fine in cooler months.

Family

10/10

Exceptional

11 Jun 2026

Katerina

A cute, little hotel in the heart of Quebec City. Nice view of the river. Although the hotel itself is little bit on an older side, it is very personal, clean and cozy. The ladies in the reception are very lovely and helpful. Easy parking next to the hotel. However, if a guest is a disabled person, it’s great to call ahead since there is no elevator. We appreciated the walking distance to main tourist attractions.

Family

10/10

Exceptional

08 Jun 2026

Tanis

Staff was amazing very warm and welcoming. Location was perfect
Would definitely stay again and recommend to family and friends

Friends

10/10

Exceptional

08 Jun 2026

Juanita Elizabeth

We enjoyed our stay, the location was excellent, great hotel and great staff,

10/10

Exceptional

08 Jun 2026

WENDELL

You're in the middle of Old Quebec City. Great location. Walking distance to shops, restaurants and historic sites. We liked the old vintage vibe of the hotel as well as the little courtyard.

Family_with_children

10/10

Exceptional

02 Jun 2026

frank

Everything was perfect. The staff is nice and helpful. If I had to do something, I would change the carpet on the stairs.

Partner

8/10

Excellent

27 May 2026

Sandy

Very clean room, helpful staff, convenient parking

Family

10/10

Exceptional

25 May 2026

Wendy Lynne

Loved the quaintness of the place right on the waterfront with an amazing view.
The staff were very helpful and imformative.

Friends

10/10

Exceptional

19 May 2026

Patrick

Everything was great we were in the heart of the old city very easy to walk around and explore. Parking was good because they had enough spots but I could imagine that being a challenge if ever the ran out of parking spots as parking is limited. rooms are pretty small but they had everything you really need from a hotel so no complaints

Partner

10/10

Exceptional

18 May 2026

jalal

The location is amazing. Best view in the city

Family

10/10

Exceptional

17 May 2026

Océanie Vadsanah

We couldn’t have picked a better hotel. It’s right next to the castle and has a beautiful view on the city. The room is clean, comfortable and has plenty of snacks. The staff is incredibly welcoming and friendly. They’re always there if you need anything and even let us keep our car parked after checkout so we could explore the city a bit longer!

Partner

8/10

Excellent

16 May 2026

Leanne

Room was very quiet and bed was very comfortable. I really just needed a place to sleep and clean up as I was sightseeing all day long so it was great for that. Just be aware that it is a very old hotel, so not everything is perfect. It is a great place to stay if you need a place to rest and clean up!!

Self

10/10

Exceptional

13 May 2026

Jeanevive

Very good location and accessible.
Staff were very friendly and helpful.
Though thwme building is quite old, it was clean, well maintained.

Family_with_children

8/10

Excellent

11 May 2026

Mandeep

It was overall good experience with Thai hotel we stayed two nights here and we feel very good and room is very clean and everything is near to this hotel which you want to explore . It is very good location in Quebac and affordable too.

Partner

10/10

Exceptional

10 May 2026

Alexandra

All staff were very friendly and Yvonne was amazing when we checked in upon arrival. The room was spacious and comfortable and it was very easy to park on-site. The location of the hotel was so ideal.

Friends_and_family Family

10/10

Exceptional

10 May 2026

Ritesh

Excellent location. Right in middle of everything. Refereshments in mini fridge were good enough. Girls at reception were extremely helpful and polite. Would love to stay again.

Family_with_children

10/10

Exceptional

08 May 2026

Lynda

Room was bright, clean and had a terrific view of the water. Location is amazing, right next door to Chateau Frontenac, restaurants,cafes, Plains of Abraham.

Family

10/10

Exceptional

08 May 2026

Elizabeth

I was a solo woman here and it was fabulous! Yvonne, Gabriel and Amelie were the best of the best in all ways. The room was great for one or 2, with a few accommodations for a tight toilet / bathtub space but totally doable and not worth worrying about unless you are a tall man. The noise was very low or none as I was on the inside but still had a window to the bedroom and bathroom which.could be darkened. You.do.need to navigate very steep stairs up and down, but this like all of Quebec city. It's fine but for the coming in/out with.a.suitcase..Get used to it walking around the city! LOL The location.is 2nd to none. Overall, I highly recommend this hotel as an experienced traveler with reasonable expectations without an elevator. Honestly, if you need an elevator then Quebec will be.difficult.for.you 😜

Self

8/10

Excellent

06 May 2026

Reed

Location was good, the value great. Room very small and in back with no view (opt for front room if available!). Parking was expensive 160. Canadian for 5 nights. But the convenience made it worth it! Overall, friendly staff, awesome location, good value--Would go back but choose a front room.

Friends

10/10

Exceptional

05 May 2026

rakesh

Great views, great plane for vacation travel not recommended for business travel

Self

10/10

Exceptional

05 May 2026

Acelya

Awesome

Family_with_children

8/10

Excellent

02 May 2026

Clifford

great location for exploring Old Quebec. Room was good, staff was very helpful. Good place to stay.

Friends

10/10

Exceptional

02 May 2026

Jenna

Charming hotel. Great location. Has some paid parking spaces. Very old but adds to atmosphere.

Partner

10/10

Exceptional

29 Apr 2026

Margaret

Room number 9 was awesome. Beautiful view and clean.
Location is perfect.

Partner

8/10

Excellent

27 Apr 2026

Huaying

The lobby closes at 7pm. This is different from a regular hotel. The hotel need to ensure a phone number which can be connected during after hours. All other aspects are very good, other than this.

Family_with_children

10/10

Exceptional

27 Apr 2026

Gagandeep

Everything was great
Staff really very nice
Specially location is very accurate everything is at walking distance
Must book

Partner

10/10

Exceptional

22 Apr 2026

Cintia

Perfect location, very good price!

Partner

10/10

Exceptional

19 Apr 2026

Mojdeh

If you love historic, heritage-style hotels, this place is absolutely one of the best choices you can make. The location is exceptional, with easy access to everything. The director and management team are incredibly generous, warm, and genuinely welcoming. I had a truly memorable stay here. If I ever return to Quebec City, I would definitely choose this hotel again—because of its outstanding location, its beautiful atmosphere, and the genuinely uplifting experience of being around such a wonderful team.

8/10

Excellent

07 Apr 2026

Cécilia

Clean room, good air conditioning.

Self

8/10

Excellent

05 Apr 2026

Elvira

The staff were very helpful and considerate.

8/10

Excellent

31 Mar 2026

Lojana

Great location, accessible to the main Quebec! Very friendly staff and goodies in the room restocked everyday. The cleanliness was alright, some areas were not properly cleaned, but overall decent. The downside is that the walls are very thin as is the ceiling, you can hear your room neighbors all the time, and i mean all the time doing everything at any odd hours.

Family

4/10

Poor

30 Mar 2026

Yudilia

Unfortunately we got in late due to flight delays and our room was available but freezing and heat not working

Family_with_children

10/10

Exceptional

26 Mar 2026

Nop

Amazing location. Staff are super nice. Free snacks refills and coffee were extra !!

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Necmi

Excellent location, just few steps to the Chateau Frontenac and to the Dufferin Terrace Boardwalk, overlooks to the St Lawrence River, many Old-City restaurants to choose around. Very well maintained building, very clean inside the hotel and the rooms, some rooms have un-obstructed river and boardwalk view and large space. Work desk, TV, very comfortable matress and pillows, fridge, microwave oven, water heater and coffee macine in the room. Fast and easy check-in and check-out. Very good customer service by the staff.

Self

10/10

Exceptional

22 Mar 2026

Shawn

What a great little hotel in the heart of old Quebec City. We took a chance when booking but we regretted nothing. It was a wonderful stay, close to everything, yet quiet and quaint. The staff were remarkable, friendly and helpful. Our room was spacious and was a perfect end to each day of touring the old city. The only downside was that we had to leave. Would go back in a heart beat.

Family_with_children

10/10

Exceptional

21 Mar 2026

Alain

Super je vais revenir

10/10

Exceptional

19 Mar 2026

Rodrigo

I had a wonderful experience at this hotel and would definitely recommend it. From the moment of my arrival, the service was impeccable: the staff always friendly, attentive and willing to help at all moment, which made my stay even more enjoyable.
The facilities exceeded my expectations, everything was very well maintained, clean and with a cozy atmosphere that invited rest.
The commitment of the hotel to offer quality in every detail is noted.
Another aspect that I loved was the value for money, since I think I received much more than I expected from what I paid. It is a place that combines comfort, excellent service and good Excellent service and good rates.
I would definitely stay here again on my next visit. Totally recommended!

Self

10/10

Exceptional

18 Mar 2026

Manbir

Staff were very nice. Room was great. Very accommodating. Walkable.

Family_with_children

10/10

Exceptional

18 Mar 2026

Melanie

Excellent location in Old Quebec, close to everything we wanted to see. Lovely welcome basket of snacks and very friendly, accommodating staff. The building is older and charming.

Family

10/10

Exceptional

17 Mar 2026

Sarah

Ces très bien, personnellement j'aime le côté antique. J'ai adoré la chambre.

Partner

8/10

Excellent

15 Mar 2026

marites

the tobogan is just right in front of the property Easy access with all places you want to visit . frontenac..petit rue champlain..shops and bar nearby.. The staffs are so kind especially Gabrielle.

Friends

10/10

Exceptional

12 Mar 2026

Srushti

Clean room , the staff was super nice especially Ivonne and the view was incredible and prime location

Self

10/10

Exceptional

09 Mar 2026

Josée

Very good location. Staff person was very helpful and kind. Only stairs, no elevators. Old style building but very nice. Nice view of the river. Close to Chateau Frontenac and restaurants. We woul go back.

Family_with_children

10/10

Exceptional

07 Mar 2026

Kelly

We loved the location of this hotel. The view over the terrace and river was breathtaking. Just down the staircase was Quartier Petit Champlain in all its winter beauty. The room was large, the bed comfortable, the staff friendly and at a great price.

Partner

10/10

Exceptional

04 Mar 2026

Albert

Best location I’ve stayed in several visits to Quebec City.

Friends

10/10

Exceptional

03 Mar 2026

Erik

Beautiful view of the St. Lawerence Seaway.

10/10

Exceptional

23 Feb 2026

Ricah Joyce

Room is sooo nice. The staff are so friendly and welcoming. Will definitely come back next time.

Partner

10/10

Exceptional

22 Feb 2026

Anthony

Great location, comfortable, nice staff

Self

10/10

Exceptional

20 Feb 2026

Daniel

Very Clean. Very Pleasant welcoming staff. Perfect Location for visiting Old Quebec. Home like atmosphere.

Partner

10/10

Exceptional

20 Feb 2026

Aprill

The staff were wonderful, amazing location! You can walk to everything.

Partner

10/10

Exceptional

16 Feb 2026

Tessa

Really nice room with a sitting area which had a great view of the St Lawrence river.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Jared

Gorgeous room, amazing amenities including snacks and drinks on arrival. Staff were very hospitable!

Partner

10/10

Exceptional

13 Feb 2026

Shelby

Staff was great and room was nice

10/10

Exceptional

09 Feb 2026

Michael

Staff were very friendly, rooms were clean and we had a nice surprise of treats for us in our room. Location is perfect, righr across from the finicular. Would stay again and would definitely recommend.

8/10

Excellent

16 Jan 2026

Kristina

This building is very old and full of charm. The location is perfect and walking distance to everything in Old Quebec. Be mindful that it’s common for very old homes to have been built vertically, and as such, there are tons of stairs!

Also, I noticed when booking that the hotel only has two stars, so I went into it with a 2-star mentality. As long as you keep that in mind, you will be fine. The staff are incredible, the goodie baskets were above and beyond what you would receive at a 4-star hotel, and you could feel the love radiating inside the old walls that have no doubt seen a lot over the years.

Leisure Family

10/10

Exceptional

16 Jan 2026

Luis

Friendly staff, great location,

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Holly

Room was clean, snacks were refreshed each day and were included in the stay. Staff was helpful and friendly.

Leisure Family

10/10

Exceptional

03 Jan 2026

Joy

Wonderful location and excellent value

Leisure Self

8/10

Excellent

31 Dec 2025

Lijah

loved everything except for the scented sheets.
It's a very old fashioned in a good way. I loved the stained glass windows and the very big room.

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Aleksandra

Staff were very helpful and the room is excellent!

Leisure Partner

10/10

Exceptional

30 Dec 2025

Cesar Alberto Montoya

Wonderful and Magical Hotel. Very friendly staff. Great location!!

10/10

Exceptional

29 Dec 2025

Samantha

I loved my stay! The room was cozy and clean. Check in after hours was super helpful and easy. Highly recommend this hotel!

Leisure Self

8/10

Excellent

28 Dec 2025

Dzianis

I enjoyed my stay overall, especially because of the great location and the convenience of easy parking. The staff were very friendly and welcoming, which made a positive first impression. I also appreciated the welcome basket with snacks and drinks, as well as the coffee machine in the room. The room itself was warm and comfortable, which was especially nice.

The hotel has a more traditional, older style, which travelers may want to be aware of. While generally fine, there is some room for improvement in terms of upkeep and cleanliness. The bathroom was quite compact, and the shower head was leaking during my stay. Guests are also expected to change into slippers inside the hotel; slippers are available on site for an additional charge, so it’s something worth keeping in mind when planning your stay.

Overall, a pleasant experience with several thoughtful touches, particularly suited for those who value location and friendly service.

Leisure Partner

10/10

Exceptional

25 Dec 2025

Shaharyar

Good hotel

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

Alberto

Clean room, very friendly staff, convenient and centric location.

Leisure Partner

10/10

Exceptional

19 Dec 2025

Jhenill

The room is neat and clean. The staff are very friendly. All food inside the room is free, which is very lovely. The location is very near to every tourist area.

Definitely go back to this hotel ❤️

Leisure Partner

10/10

Exceptional

19 Dec 2025

Kimberley

Wonderful accommodations, great location close to everything in Old Quebec. The staff was super friendly!
Would definitely return. Merci!

Leisure Friends

8/10

Excellent

14 Dec 2025

Kelley

Excellent staff. The room was quaint and bed was comfortable. The only negative is the bathroom was very small.

8/10

Excellent

12 Dec 2025

Virginia

Wonderful young staff eager to make your stay as excellent as possible. Asked how the temperature was in my room, for instance, they adjusted it and added a heater when I said it was a little cool in the room, and only because the staff asked me about it.Great location looking out in the mighty St. Lawrence River and the fun toboggan track. Appreciated the snacks in the fridge and the variety of drinks in the room with coffee maker and kettle. Short walk to the Christmas markets in December. I would only caution anyone with mobility problems, that because of stairs inside and also at the front door this cozy and quaint hotel may not be for you.

10/10

Exceptional

12 Dec 2025

Hector

Friendly staff, great location and quiet place to rest at night

Leisure Family_with_children