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9.6/10Excellent1,000 Reviews
Cleanliness9.8/10 9.8
Service9.8/10 9.8
Comfort9.6/10 9.6
Condition9.6/10 9.6
Neighborhood10.0/10 10.0
Amenities9.4/10 9.4
See all ratings- Business hotels
- Hotels with charm
- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Le Germain Hotel Quebec
Located in the heart of Old Québec City, Hôtel Le Germain Québec offers convenient access to attractions like the Museum of Civilization and Quartier Petit Champlain.
This stylish hotel features 60 guestrooms, each equipped with a minibar, espresso maker, and a luxurious pillowtop bed with down comforters and Egyptian cotton sheets. Enjoy complimentary wired and wireless internet access, flat-screen TVs with cable programming, and designer toiletries in the bathrooms.
Take advantage of the hotel's amenities, including a 24-hour fitness center, terrace, bar/lounge, and room service (limited hours). Continental breakfast is available for a fee. For business travelers, the hotel provides a business center, conference space, and meeting rooms. Self-parking is available onsite (subject to charges).
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Hôtel Le Germain Québec is in the heart of Québec City, within a 5-minute walk of Quebec Cruise Terminal and Quartier Petit Champlain. This boutique hotel is 0.6 mi (1 km) from Quebec City Town Hall and 1.1 mi (1.7 km) from Quebec City Convention Center.
Make yourself at home in one of the 60 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Bathrooms have designer toiletries and hair dryers.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Québec City? This hotel has 1281 square feet (119 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Biosphere
Green Key Global
Professional property host/manager
Pets allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
You need to know
- Up to 2 children 17 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- Property Registration Number 130572, 2026-11-30
-
Minimal age
18
-
Optional fees
- Fee for continental breakfast: approximately CAD 21 for adults and CAD 14 for children
- Uncovered self parking fee: CAD 30.00 per night (in/out privileges)
- Uncovered valet parking fee: CAD 30.00 per night (in/out privileges)
- Pet fee: CAD 45 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: CAD 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
French
Nearby attractions
Museum of Civilization
0.2 km / 0.1 mi
Quebec Cruise Terminal
0.2 km / 0.1 mi
Port de Quebec
0.3 km / 0.2 mi
Agora Port de Quebec
0.3 km / 0.2 mi
Place Royale
0.3 km / 0.2 mi
Quebec City Mural
0.3 km / 0.2 mi
Quartier Petit Champlain
0.3 km / 0.2 mi
Church Notre-Dame-des-Victoires
0.4 km / 0.2 mi
Saint Lawrence River
0.4 km / 0.3 mi
Rue du Cul-de-Sac
0.4 km / 0.3 mi
Maison Chevalier
0.5 km / 0.3 mi
Dufferin Terrace
0.5 km / 0.3 mi
Théâtre du Petit Champlain
0.6 km / 0.3 mi
Cathedral-Basilica of Notre-Dame de Québec
0.6 km / 0.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1997
- Year of most recent renovation: 2013
- Total number of rooms: 60
- Number of floors (main building): 8
- Annexe (s): 2
- Number of floors (annexe): 5
- Single rooms: 60
- Double rooms: 60
- Triple rooms: 5
- Accessible rooms: 2
- hotel
- American Express
Show 59 more facilities & services
- Diners Club
- MasterCard
- Visa
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Beach
- Golf course
- Ski slopes
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wired Internet
- Wi-fi
- Secure parking
- Room serviceExtra charge
- Laundry service
- Bicycle hire service
- Babysitting serviceExtra charge
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Fireplace
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Newspaper stand
- Terrace
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Library
- Bikes available
- Café
- Bar
- Non-smoking area
- Highchairs
- Banquet hall
- Conference room
- Meeting room: 1
- ProjectorExtra charge
- PhotocopierExtra charge
- Business centre
- MassageExtra charge
- Green Key Global Eco-Rating
- Breakfast
- Breakfast buffet
- Continental breakfast
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BED • 1 Bedroom • 26 m²DBL.AS-QN
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Hi-fi
- Internet access
- Minibar
- Tea and coffee making facilities
Show all 28 amenities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Wake-up service
- Turndown service
- 220V power supply
- CD player
- Alarm clock
- Toiletries
- Background music
- Desk
- Bathrobes
- Make-up mirror
- Cable TV
- Plug adaptor
- Housekeeping
- Soundproof room
Facilities with extra charge
- Wi-fi
- Cot on demand
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLe Germain Hotel Quebec
DOUBLE CLASSIC QUEEN BED
Room photos
9 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-QN
Room amenities
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Hi-fi
- Internet access
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Wake-up service
- Turndown service
- 220V power supply
- CD player
- Alarm clock
- Toiletries
- Background music
- Desk
- Bathrobes
- Make-up mirror
- Cable TV
- Plug adaptor
- Housekeeping
- Soundproof room
Facilities with extra charge
- Wi-fi
- Cot on demand
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BED • 1 Bedroom • 27 m²DBL.AS-KG
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLASSIC KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Hi-fi
- Internet access
- Minibar
Show all 29 amenities
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Wake-up service
- Turndown service
- Alarm clock
- CD player
- 220V power supply
- Soundproof room
- Housekeeping
- Plug adaptor
- Cable TV
- Make-up mirror
- Bathrobes
- Desk
- Background music
- Toiletries
Facilities with extra charge
- Wi-fi
- Cot on demand
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLe Germain Hotel Quebec
DOUBLE CLASSIC KING BED
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CLASSIC KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-KG
Room amenities
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Hi-fi
- Internet access
- Minibar
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Wake-up service
- Turndown service
- Alarm clock
- CD player
- 220V power supply
- Soundproof room
- Housekeeping
- Plug adaptor
- Cable TV
- Make-up mirror
- Bathrobes
- Desk
- Background music
- Toiletries
Facilities with extra charge
- Wi-fi
- Cot on demand
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PRESTIGEDOUBLE • PRESTIGE • 1 Bedroom • 38 m²DBL.PT
Room overview
Non-smoking room- Room size
- 38 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PRESTIGE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Turndown service
- Wake-up service
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Make-up mirror
- Soundproof room
- Tea and coffee making facilities
Show all 29 amenities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Housekeeping
- Plug adaptor
- Cable TV
- Minibar
- Internet access
- Hi-fi
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathrobes
- Desk
- Background music
- Toiletries
- Alarm clock
- CD player
- 220V power supply
Facilities with extra charge
- Wi-fi
- Cot on demand
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLe Germain Hotel Quebec
DOUBLE PRESTIGE
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 38 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PRESTIGE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PT
Room amenities
- Turndown service
- Wake-up service
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Make-up mirror
- Soundproof room
- Tea and coffee making facilities
- Ironing set
- Carpeted floors
- Centrally regulated air conditioning
- Housekeeping
- Plug adaptor
- Cable TV
- Minibar
- Internet access
- Hi-fi
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathrobes
- Desk
- Background music
- Toiletries
- Alarm clock
- CD player
- 220V power supply
Facilities with extra charge
- Wi-fi
- Cot on demand
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 32 m²DBL.ST-1
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable heating
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Minibar
- Internet access
- Hi-fi
Show all 28 amenities
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Soundproof room
- Wake-up service
- Turndown service
- 220V power supply
- CD player
- Alarm clock
- Toiletries
- Background music
- Desk
- Bathrobes
- Make-up mirror
- Cable TV
- Plug adaptor
- Housekeeping
- Safe
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
- Cot on demand
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLe Germain Hotel Quebec
DOUBLE STANDARD
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Room amenities
- Individually adjustable heating
- Centrally regulated air conditioning
- Carpeted floors
- Ironing set
- Tea and coffee making facilities
- Minibar
- Internet access
- Hi-fi
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Soundproof room
- Wake-up service
- Turndown service
- 220V power supply
- CD player
- Alarm clock
- Toiletries
- Background music
- Desk
- Bathrobes
- Make-up mirror
- Cable TV
- Plug adaptor
- Housekeeping
- Safe
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
- Cot on demand
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 32 m²DBL.KG
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Ironing set
- Tea and coffee making facilities
- Minibar
- Internet access
- Hi-fi
- Radio
- TV
- 220V power supply
Show all 29 amenities
- Turndown service
- Bathrobes
- Make-up mirror
- Housekeeping
- Soundproof room
- Plug adaptor
- Cable TV
- Desk
- Background music
- Toiletries
- Alarm clock
- CD player
- Shower
- Hairdryer
- Direct dial telephone
- Wake-up service
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Carpeted floors
Facilities with extra charge
- Extra beds on demand
- Cot on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLe Germain Hotel Quebec
DOUBLE KING SIZE BED
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Ironing set
- Tea and coffee making facilities
- Minibar
- Internet access
- Hi-fi
- Radio
- TV
- 220V power supply
- Turndown service
- Bathrobes
- Make-up mirror
- Housekeeping
- Soundproof room
- Plug adaptor
- Cable TV
- Desk
- Background music
- Toiletries
- Alarm clock
- CD player
- Shower
- Hairdryer
- Direct dial telephone
- Wake-up service
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Carpeted floors
Facilities with extra charge
- Extra beds on demand
- Cot on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Le Germain Hotel Quebec
100
reviews shown
Dara
Our stay overall would have been lovely regardless- amazing location in the lower city, large rooms, comfortable bed, great breakfast (not included) and easy parking even for a large minivan. However, our experience as we were leaving made an exceptional impression and speaks to the attentiveness and helpfulness of the staff. As we were set to depart for a long drive back to the US, we noticed a nail in our tire. Without a beat, Anne at the front desk sprang into action, called AAA and found a local tire place that agreed to take us ASAP. Within an hour the spare had been put on and we were able to drive to the tire place and were on the road within three hours of the original incident. We will be forever grateful as will our son as we were able to make it to camp visiting day, albeit a little later than planned! Thank you Le Germain!
Yuzhe
This is a very outstanding experience especially expericed the suffer that we had cancelled our previous booking and move to here.
Stephane
Très belle expérience.
Jennifer
Great hotel close to evertything
Marion
The location is absolutely fantastic and parking very useful. The hotel itself is very nice and in a historic building. My only negative point would be that I found the room dark. The black paint in the ceiling with black furnitures makes everything very « dark » overall.
Chris
Very clean, modern and extremely comfortable. Staff was incredible
Jacqueline
Hôtel très bien situé, très propre et beaucoup de restaurants autour.
Daniel
La courtoise du personnel, la localisation et les installations
Nathalie
Bien situé, service impeccable ,on adore
James
Did not eat breakfast. I felt the parking was ok, a little expensive for
Olivier Bergeron
Good, but old
jingang
parking easy
Zheng
staff are very nice. Parking easy.
Jovanna
great property, friendly staff and comfortable room. enjoyed all teh amenities including breakfast and coffee station.
Patricia
Clean room, very amenable staff. Will, highly recommend.
Hal
Very nice staff. Good location. Nice little breakfast. Perfect for a short getaway
Bita
Loved the self service coffee machine in the lobby and the selection of complimentary teas.
Arabella
Lovely
Nathalie
Charming hotel with very friendly and helpful staff. I especially appreciated the honesty of the cleaning team, who found and reported a valuable item I had accidentally left behind after checkout. Truly exceptional service!
Verified traveler
Very lovely hotel and convenient to all the Old Town attractions. Perfect for visiting the Christmas Markets
yen-my
I adore this hotel. Everything is great. Rooms are clean and spacious. Little details like daily chocolate and water. The location is nice in Basse Ville. Only ick is the parking is a bit difficult to get to and every time I had to knock at the valet cabin to get service.
Mark
Everything was great, staff was wonderful, friendly and extremely helpful
Louis-Philip
Personnel accueillant, petites attention qui rend le séjour agréable et attentionné
Frédéric
Dd
Kevin
Great hotel all around
Lisa
staff was friendly and always helpful. clean hôtel comfortable bed
Kristina
This hotel was a cozy retreat during Carnaval. Our room (and bathroom) was spacious and spotless. The staff were polite and helpful. The breakfast was lovely and there was always coffee and hot chocolate available. The location was terrific as well. Within a 10 minute walk of multiple wonderful restaurants.
Jasmin
Awesome hotel! Very friendly and welcoming staff. Clean and finishes of the hotel were great.
Robert
Excellent boutique hotel. Great location
Trevor
Very nice room, comfortable bed and a great location. Also a very comfortable lobby with good coffee/tea and fresh fruit available all the time.
Maureen
Loved this hotel. In a quieter area, but withing minutes of walking to the funicular or Petite Champlain. We loved to hang out in the lobby in the late evenings and enjoyed the fireplace and free cappuccinos. Staff were helpful and very friendly. Would recommend this hotel to friends and family
Edgar
Great!!!
James M
Excellent hotel,, highly recommend!!
Aiyesha
Great location! Excellent place to stay in Quebec City!
Karen
Staff was super friendly and helpful. Turndown service was very nice after a long day of sightseeing. Love the ability to text with front desk for recommendations and directions. Lots of comfortable areas to sit and relax. Met new friends while sitting outside by the fire.
Jacqueline
Staff was very professional and courteous, lobby area was very welcoming, enjoyed the fireplace that was well attended to. Coffee machine made excellent coffee and I really appreciated the oat milk option.
Barry
The room and all of the property were clean and well looked after. The staff were very friendly and helpful.
However, the decor of the room, in particular, was very dark and the lighting was not sufficient for seniors' eyes.
However, the decor of the room, in particular, was very dark and the lighting was not sufficient for seniors' eyes.
Dawn
The staff were outstanding, accommodating, and kind. The lounge is a perfect spot to sit and enjoy a glass of wine.
Great experience
Great experience
julie
All of the above
Preya
Hotel is in a good location but construction made it inaccessible for uber and cabs. No real bar or dining restaurant. Lights in my room were not all working. Bed is comfortable. Breakfast is limited and costs $21.00 it should be complimentary given that it is continental breakfast. No free water bottle in room. No bell service and hard to enter front entrance with bags/luggage as it is all stairs. Also no food options available for in room dining. I won’t be staying here again.
Janet
Actually, I hate writing about a bad review
The heating system did not work in the room
We had to ask several times to get it fixed
All they offered us was a little space heater
Then the space heater caused an electrical shortage. We had to sit in the dark for three hours. They never offered us to get a new room.
And to be quite honest when I told them when I was checking out, the clerk seemed annoyed
When I go back to Back, I would not stay at this hotel The service overall was so so
It’s too bad the hotel is in a great location
Thanks.
The heating system did not work in the room
We had to ask several times to get it fixed
All they offered us was a little space heater
Then the space heater caused an electrical shortage. We had to sit in the dark for three hours. They never offered us to get a new room.
And to be quite honest when I told them when I was checking out, the clerk seemed annoyed
When I go back to Back, I would not stay at this hotel The service overall was so so
It’s too bad the hotel is in a great location
Thanks.
Richard Grant
Excellent staff, rooms, service. Lighting in bathroom needs updating, very dull.
Brian
Clean and great location. Excellent coffee. Theo was outstanding as manager
Carole
Wonderful
Louise
Excellent - would stay there again
Paul E. Cooper and David J.
A fantastic hotel in an heritage building in old Québec. Convenient for walking in the bas ville but a hike to the upper city—or just take the funiculaire. Lovely staff—very friendly and helpful. Within an easy walk to several amazing restaurants but a special shout out to Légende and L’Origine.
Elizabeth
Loved staying here. Our arrival flight was delayed. We were coming from the US and the flight left 4 hours late. Despite arriving at 2am there was a front desk staff member waiting to greet us.
The bed was supremely comfortable, the room clean and welcoming, and location in the old town charming with many of our planned activities within walking distance.
Staff were wonderful. Would happily return to this hotel
The bed was supremely comfortable, the room clean and welcoming, and location in the old town charming with many of our planned activities within walking distance.
Staff were wonderful. Would happily return to this hotel
Shawn
We had a wonderful stay. The staff was very helpful and the rooms had lots of room and very clean. Would stay there again. Highly recommend
Norris
Great location!
ava
Great Hotel in Old Towm
The hotel was very clean and the staff was helpful. I loved the location. Our room was a very nice size and comfortable.
Stephen
Very nice stay
Easy access to old Quebec. Very helpful staff. Nice room. Great soft pillows.
Tannis
Perfect location!0
David
Quiet location near enough to Old City…perfect vacay!
Kari
Amazing staff, great amenities, & gorgeous rooms. Really loved our stay here and would absolutely choose to stay here for future visits!
Jennifer
Great staff great location
Michael
Good hotel
Michael
A lovely, quiet and elegant, small hotel. Friendly staff and great service
Frank
The quality of the staff made a huge difference for us. An unexpected medical issue necessitated a call to an ambulance to transport us to the local hospital. Fortunately, the doctors were able to quickly help us, and after a few hours, we were able to walk back to the hospital. When we needed to summon help, the night staff was fast and attentive and later followed up. It was some of the best hosting I've ever experienced.
Karrie-Ann
Lovely staff! Very helpful. Kept our bags and brought them to the room while we took in Petit Champlain. Offered delicious flavoured water and the new coffee machine. Rooms were impeccable! Great location.
Meghna
Great location and easy access.
Andrew
Good stay. Staff were very helpful and attentive. Room was adequate although the furnishings and fixtures were very worn and tired.
Mythily
Quiet, clean and spacious rooms.
Derek
Really nice hotel , staff were polite and helpful - showers were a nice surprise with really hot water available
HUSSAIN
Very friendly staff. Close to walkable site seeings
Heather
Central to everything. Very walkable. Lots of history, shops and dining choices.
Omayra
This was a very nice and cute hotel with a friendly staff and a great location. However, our room's air conditioning never worked and the room was certainly hot. The fact that there was a floor fan in our room on the first day should have alerted us. When we asked reception the guy told us that the week before the a/c was fixed and that it took a couple of days to work properly but that an employee would check. Lies. Ac never worked and no one came and in fact another employee told us that rooms did not have working a/cs. During checkout we were comped with that days breakfast (which coincidetally was charged twice.
Mike and
The location was great, rooms clean (albeit very dark), and the amenities and attention to detail very good. The on-site parking is very convenient (fee for parking) and free coffee/tea/fruit available 24/7 in the lobby. A continental breakfast is available in the lobby for an additional fee however there are a number of restaurants/cafes closeby as well.
What makes this hotel exceptional is the staff and their dedication to ensuring the guest experience is a memorable one.
When my husband became ill, Anne went out of her way to ensure I was able to get what we needed to help him be more comfortable.
Benoit provided tremendous suggestions and advice about what to do during our visit and knew more than most concierge's we have met.
When the hotel a/c failed on 2 of the hottest days of the summer, Eli was extremely attentive in making sure we had anything we needed to make the lack of a/c more bearable including fans and ice.
Ernesto was very professional, spoke spanish to my husband and provided excellent front desk service.
These staff are tremendous ambassadors for the brand & we would not hesitate to come back to this property again.
What makes this hotel exceptional is the staff and their dedication to ensuring the guest experience is a memorable one.
When my husband became ill, Anne went out of her way to ensure I was able to get what we needed to help him be more comfortable.
Benoit provided tremendous suggestions and advice about what to do during our visit and knew more than most concierge's we have met.
When the hotel a/c failed on 2 of the hottest days of the summer, Eli was extremely attentive in making sure we had anything we needed to make the lack of a/c more bearable including fans and ice.
Ernesto was very professional, spoke spanish to my husband and provided excellent front desk service.
These staff are tremendous ambassadors for the brand & we would not hesitate to come back to this property again.
Cathy
Great location with all the extra touches! Can’t say enough about the service! Highly recommend!
Jackie A
Staff is courteous, kind, very helpful. Room was immaculately clean. Food/drink is good. Will stay again on next trip.
Judith
The hotel is wonderful and the location is great. But I have to say, the staff go above and beyond!! My daughter packed her electronics and then took them out to check something and forgot them in the room. Of course she did not notice until we got to the airport. Alberto and the other staff were so helpful in finding the items and getting them to us before we boarded our plane. We would definitely stay here again or any other locations.
- the delicious chocolate on our pillow is also a plus and definitely sticks with you as well
- the delicious chocolate on our pillow is also a plus and definitely sticks with you as well
Laurie
Location was excellent for walking to where we wanted to go and close to Michelin quality restaurants.
Susan
It was our first trip to Quebec and we lived the time there. Hôtel was quaint and staff very friendly. Location was good, near restaurants and you can walk most places from the hotel. We’d stay again
Gerald
Excellent overall
Lorenzo
Great location , lovely environment
MICHAEL
Very nice staff
Roger H
Everything about our stay was wonderful. The hotel is lovely and quite comfortable, and the staff is friendly and most helpful.
Jenn
The team members at the hotel were absolutely amazing. They went above and beyond which my husband and I really appreciated!
Anthony
Great stay great location as well
Mary
Very accessible to to the old Quebec .
Staff were very approachable and helpful
Staff were very approachable and helpful
Madeline
We had a wonderful stay at Hôtel Le Germain! The staff is very friendly and accommodating. Our room was clean and even had a hand written note for us when we got there.
The location was perfect. The Quartier Petit Champlain is just a 5-10 minute walk down the street which is perfect for an afternoon of shopping, lunch, or dinner.
The area surrounding the hotel is beautiful with lots of shopping and restaurants! I will most definitely stay here again in the future.
The location was perfect. The Quartier Petit Champlain is just a 5-10 minute walk down the street which is perfect for an afternoon of shopping, lunch, or dinner.
The area surrounding the hotel is beautiful with lots of shopping and restaurants! I will most definitely stay here again in the future.
Amanda
Every single staff person was incredibly nice and helpful, and helped to make our trip even better. We were there for Carnaval, and were excited to see Bonhomme made an appearance for breakfast one morning! Rooms are spacious and clean. The bathroom design is a little funky, but we had a lovely stay with our toddler and would stay again.
John
Great
Great stay. Helpful staff. Nice and clean. Good location.
Stephen
Enjoyed our stay !
ALISA
This hotel was amazing. Extremely comfortable and cozy with a gorgeous fireplace to lounge by in the lobby. Perfect for a snowy winter day. The ambiance is extremely relaxing and I love the location. I would stay there again!
Savka
The location of the hotel is great.
Stuff welcoming.
We had the queen bed, smaller but nice room.
The only negative thing was very strange and loud noise starting at 6:20 am on Sunday morning. It woke us up and was impossible to continue sleeping.
The same noise happened on the Sunday night after 22:20. Thankfully did not last for a long so our second night sleep was not disturbed. I read somewhere that Quebec City has no noise policy from 23:00- 7:00.
Not sure if that is true considering the noise waking us up at 6:20.
Stuff welcoming.
We had the queen bed, smaller but nice room.
The only negative thing was very strange and loud noise starting at 6:20 am on Sunday morning. It woke us up and was impossible to continue sleeping.
The same noise happened on the Sunday night after 22:20. Thankfully did not last for a long so our second night sleep was not disturbed. I read somewhere that Quebec City has no noise policy from 23:00- 7:00.
Not sure if that is true considering the noise waking us up at 6:20.
JOEL
Very nice place to stay
Aaron
Spectacular hotel and staff
zirong
The surrounding , the facility, the staff… all perfect
Christopher
Excellent Staff
William
Nice property, nice rooms and great staff.
Anna
Wonderful Christmastime ambience. Beautifully decorated, large cozy lobby and professional and friendly staff. Absolutely recommend.
Tony
Family winter vacation at Old Quebec
Stephen
We had a great stay, and the staff were very friendly. Always willing to help!
Michael T
Staff was exceptional. Friendly and very helpful. I would definitely recommend and I would stay there next time in Quebec
Sylvie
Love this property. Great location and price.
Katharine
The staff was not that helpful. Something needs to be altered in the lobby area design wise as it is all chunked up.
Peter
Some of the best restaurants in North America within a 10 minute walk
Jayne
Loved this hotel! The people at the front desk are extremely friendly and helpful. They really made our stay. The room was spacious and clean and had a modern decor that mixed with the older stone exterior. We could walk to the Upper Town in less than 20 minutes. Was our first trip to Quebec City, and we’ll definitely be staying here next time.
Josee
Services excellents, chambres sombres.
Excellent service en tous points. Grande chambre confortable, 7 ieme etage, vue sur le fleuve…. Toutefois les chambres sont décorées en noir et gris. C’est tres sombre malgré toutes les lumières allumées. Difficile de lire.
Lindsey
Lovely boutique hotel in the Quartier Petit Champlain. Walkable to all neighborhoods in Old Quebec City. Staff was friendly and accommodating. Our stay was excellent!
Location & surroundings
Le Germain Hotel Quebec
126 Rue Saint-Pierre, Quebec City, Canada
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Le Germain Hotel Quebec
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