Name: Bianca Maria Palace
Address: Viale Bianca Maria, 4 7 2, Milan, 20129, IT

10/10

Exceptional

19 Jul 2026

Maya

The staff were so friendly and helpful. The hotel itself was beautiful and very clean!! We had a great stay! Thank you!

Family

10/10

Exceptional

17 Jul 2026

Asma

We only stayed for one night but the hotel staff was exceptional. I liked the clean room however the shower had a bit of grim which for a four star hotel is not good. They advertise that there is 24 hour free shuttle service which is not true. But the staff was so nice to help us get taxi. The location of the hotel is incredible. For a short stay, I would recommend people to stay here.

Family_with_children

6/10

Pleasant

16 Jul 2026

Casandra

The hotel itself was fine for our 2 day stay but unfortunately, staff were not very hospitable or helpful. We found them cold and not very accommodating. For that reason, we wouldn’t return here.

Partner

10/10

Exceptional

15 Jul 2026

Elizabeth

One of my favourite hotels. Everything was fantastic, food 7 staff.

10/10

Exceptional

15 Jul 2026

Sugi

We loved our stay. It’s a convenient location and a bit away from the centre which was perfect. Michael at the front desk was very helpful.

Family_with_children

10/10

Exceptional

13 Jul 2026

AREK

Clean room

Self

10/10

Exceptional

11 Jul 2026

Elena

I arrived to Milan late and was greeted by hotel staff, offered help with my luggage.
Room was beautifully decorated, quite large and had everything I needed for my one night stay.
Restaurant on the lower level of the property had late night dinner option, staff was incredibly friendly, suggestions for my meal were excellent.
The next morning was buffet style until 10am with a good selection.
Hotel location was perfect for what I needed and I had a great time exploring Milan.
I would definitely come back to this property.

Self

10/10

Exceptional

06 Jul 2026

August H.

Great room, spacious and clean. Staff very helpful and attentive. Location convenient to shopping, restaurants, and tourist spots. Great value for the price.

Partner

10/10

Exceptional

04 Jul 2026

April

Comfortable bed.

Partner

10/10

Exceptional

01 Jul 2026

Traci

The hotel was perfect. Just a 20 min walk from city center. It was incredibly hot so the air conditioned rooms were very welcome. The hotel was clean, near good restaurants, the staff was friendly. The gym was nice. Great price, highly recommend.

Family_with_children

8/10

Excellent

30 Jun 2026

Maria

Price is high for that room

Family

10/10

Exceptional

29 Jun 2026

Megan

We had an amazing time! The hotel is clean and the rooms are really nice. Great location and delicious breakfast

Family

8/10

Excellent

28 Jun 2026

Henry

Their breakfast buffet is small but good. The staff is very nice and helpful. The rooms are nice yet small. They do provide slippers, and a bathrobe. Great location and next to a great restaurant called El Carcinero.

Partner

10/10

Exceptional

27 Jun 2026

Timea

Our family absolutely loved this hotel. Not only spacious staff is friendly super clean has a lot of amenities close to downtown. Great breakfast and whatever you want you can find in this place.

Family

10/10

Exceptional

25 Jun 2026

NADIA

Safe neighbourhood. Friendly helpful staff. Our room was big and very nice. Breakfast and service was excellent. I would definitely stay here again and recommend it. The walk to the Duomo was 15-20 minutes, but easy to get to. The next street over had lots of restaurants and stores.

Family

10/10

Exceptional

23 Jun 2026

Lauren

The hotel is exceptionally beautiful. Both inside and out there is great attention to detail in decor and landscaping. The staff were really very nice, extremely helpful, and multilingual. Breakfast was ample and offered plenty of choice. The location was really convenient to the Centro Storico, while still allowing us to drive in and out without worrying about the ZTL. Parking was convenient. The only thing we didn’t love was that our “lake view” room, while technically true, was mostly obscured by a big tree right in the middle. It seemed a little bit of a stretch to call it a lake view but we still found it to be very nice. We’d certainly recommend this hotel to others.

Partner

10/10

Exceptional

20 Jun 2026

DANIEL

Good location. Great breakfast variety, beautiful rooms, good check in. This hotel
aims to please their clients and requests are quickly filled. Best service I have had in a long time. Highly recommend it. Îr

8/10

Excellent

20 Jun 2026

Laureen

Concierge staff were very friendly and prompt with help

Staff in restaurant were also efficient and polite. The breakfast was good!

Family

10/10

Exceptional

20 Jun 2026

Eric

Great place to stay close to downtown, metro and stores and shops. Would stay here again if I’m in town again.
Breakfast was really great!

Family_with_children

10/10

Exceptional

18 Jun 2026

John

Great value and friendly staff!

Partner

4/10

Poor

18 Jun 2026

Jong Tong

Room bathing room flooded ..
Check in service was service..
Room is small even pay for deluxe room euro 400. Not worth the money

Dont think will go back again
Rude receptionist,( may b inexperienced )

10/10

Exceptional

17 Jun 2026

Tiffany

The lighting in the room was horrible

Friends

10/10

Exceptional

16 Jun 2026

Saul

Great

6/10

Pleasant

16 Jun 2026

Jessica

Very mediocre hotel
The only positive is that it is well situsted

Friends

10/10

Exceptional

14 Jun 2026

Marci

Couldn’t have asked for a better stay. Close to transit and a large comfortable room. Nothing bad to say about it

Family

8/10

Excellent

13 Jun 2026

Sandra

Hotel and rooms are beautiful and great location. Walking distance to Duomo and fashion lane and great access to train stops. The major disappointment was they host a lot of private events in their bar and lounge which then excludes hotel guests from being able to access that outdoor space. Another disappointment was they did not respond to requests to clean shower drain. My husband flooded the bathroom twice by taking a 3 minute shower.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

DAVID

Breakfast and staff were very helpful

Partner

6/10

Pleasant

09 Jun 2026

nawras

The hotel has good location but doesn’t have lobby and their rooms to small is not worth the money?

Partner

10/10

Exceptional

09 Jun 2026

Claudia

This is a wonderful hotel, clean and within walking distance to a lot of restaurants, shops and 15 min drive to the Milano Centrale train station. The staff is super friendly and helpful. We purchased breakfast and it is a good convenient option to get your day off to a good start. Would stay in this property again.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Mary-Beth

The hotel is conveniently located, the rooms were very nicely decorated and were very clean. The staff was very helpful in helping us navigate where we wanted to go. Breakfast had plenty to offer and was delicious. The bar also had a nice selection of drinks and the bar tender was very nice.

Friends_and_family Friends

2/10

Poor

07 Jun 2026

Takezo

Service and attitude from staff is horrible. Only the people working at the bar/restaurant were decent.

Self

10/10

Exceptional

07 Jun 2026

TAMI

It was a wonderful stay. Staff was very helpful and accomodating. The free breakfast buffet was amazing. We thoroughly enjoyed our stay.

Partner

10/10

Exceptional

02 Jun 2026

Alexander

Outstanding breakfast buffet. Wonderful amenities; felt luxurious in a very nice part of Milan. Staff was very nice. Stay was enhanced by the walkable region of restaurants nearby and the giro d'italia bicycle race which came by right outside the hotel.

Partner

10/10

Exceptional

01 Jun 2026

MARTA

This hotel is 15-20 minutes from all the major, must-see, landmarks. They call you a taxi that arrives within 4-5 minutes. Plenty of restaurants around and the staff is the nicest and most accommodating that I've ever experienced. Loved their huge walk-in showers.

Partner

4/10

Poor

31 May 2026

Fatma

No customer service skills. Rude staff, and do not reply to messages…

Friends

6/10

Pleasant

25 May 2026

Joann

The room was clean but quite tight for 2 people. The bathroom lacked amenities and there should be a handle on the shower wall not the bi-fold shower door. Shower could have used more light as well. If you brought a large suitcase, it would have been extremely difficult to have found space for it. Other hotels had staff that after bringing up luggage, stayed and explained various room functions which this hotel did not.
Front desk personnel and restaurant and bar staff were very professional.

Partner

10/10

Exceptional

21 May 2026

Janet

Everything was amazing! We enjoyed the area, lots of good restaurants nearby and close to all public transportation. The staff was helpful and kind. Breakfast was good but staff was slow to replenish eggs and hot food items. Loved the fresh cut up fruit!

Friends_and_family Friends

10/10

Exceptional

17 May 2026

ilena

nice location! staff was excellent and so accommodating! rooms although little small were very clean and comfortable! would highly recommend!

Partner

8/10

Excellent

11 May 2026

Keith

A lovely hotel in a great location - close to historic centre but away from busy tourist areas. Room was big and very comfortable. Bar and dining room felt a bit soulless, but there are lots of local bars and restaurants within easy walking distance.

Partner

4/10

Poor

10 May 2026

Kim

We booked an exclusive room and were slightly surprised at the lack of size and layout. More importantly there was a humming noise from above that we found a distraction and disappointment even more so when we asked the Front Desk if we could move rooms to be met with a blunt response there were no rooms available and we would have to chase the following day, not expecting thus!!!! Needless to say they didn't follow this up with us and somewhat tainted our stay however great breakfast.

Family

10/10

Exceptional

03 May 2026

Karen

Staff was amazing and so was the breakfast buffet

Family

10/10

Exceptional

02 May 2026

Awele

Great hotel. Helpful staff. Excellent location. Top notch breakfast

Friends_and_family Friends

8/10

Excellent

10 Apr 2026

ali haider

Our choclates were taken from our fridge by room service.

6/10

Pleasant

08 Apr 2026

gabriel

My only negative review is the room was small.

Partner

10/10

Exceptional

06 Apr 2026

Kirk

Staff was awesome, Andrea, Beatrice and Alberto on the front desk were great. Deanna and Maria in the restaurant were great! Room was very nice.

2/10

Poor

11 Mar 2026

Hugo

This hotel is not 4 stars, the buffet is too limited, the staff is not friendly at all, the space is too small, they charge you even for the water.

Family_with_children

10/10

Exceptional

10 Mar 2026

Benjamin

Friendly staff and clean, well designed rooms. The hotel is situated in a great part of town, just 10 minutes walk from the Duomo and directly adjacent to multiple train lines. Comfortable bed, a fully enclosed shower (not the European half glass wall) and a bidet. Only downside: the air conditioning is not turned on in the winter, combined with unseasonably warm temperatures meant for a warm room.

Friends

10/10

Exceptional

09 Mar 2026

Camelia

Great place to stay, acceptable walking distance to the Duomo. Clean, nice rooms and friendly staff. Breakfast has great selection.

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Nicolas

15 minute walk to Duomo

10/10

Exceptional

16 Feb 2026

Lydia

Nice location, 15 minutes walk from the Duomo, very nice hotel and staff. Room was spacious. I would certainly recommend.

Business Self

4/10

Poor

26 Jan 2026

Aidan

What they advertise the room to look like is nothing to what we actually got. They need to step it up big time. The place smelt like it was cleaned with a dirty mop. It served it purpose for what we needed but should have been way better it’s Milan after all.

Leisure Family

8/10

Excellent

14 Jan 2026

Simon

Room is clean and easy to move round the hotel

Partner

10/10

Exceptional

13 Jan 2026

Michael

Staff was amazing. It was our first trip to Milan so the staff was very helpful in recommending restaurants. Most of the staff spoke multiple languages (including English) so communication was easy. The on-site restaurant and bar was a nice place to relax after a day of sightseeing.

Leisure Family

10/10

Exceptional

25 Dec 2025

Maria del Carmen

Staff amazing, clean room,

10/10

Exceptional

18 Dec 2025

Giulio

Excellent service and quality as always.

10/10

Exceptional

14 Dec 2025

Daniel

The hotel was excellent—clean, well maintained. The staff were friendly and helpful throughout our stay. Although, they will only give you one bottle of water per stay(not per night), no matter how many nights we booked. The breakfast was fantastic, worth the extra. The location was very convenient, whether using public transportation or exploring on foot.

Leisure Partner

8/10

Excellent

06 Dec 2025

Constance

Location is central and easy to get to.

Leisure Partner

8/10

Excellent

20 Nov 2025

Bienna

Clean room and amenities

Partner

10/10

Exceptional

04 Nov 2025

Cherie

Room very clean and well maintained. Nice towels.

Leisure Family

10/10

Exceptional

20 Oct 2025

Alice

Staff was very friendly and accommodating to speaking English. Location is walkable to city attractions and metro. Close to many restaurants and shops.

Leisure Family

6/10

Pleasant

17 Oct 2025

Miriam

The surrounding areas were great! Very walkable. Lots to do and shop. The room at the Bianca Maria was very very small even for European standards. Shower was tiny, my husband almost didn’t fit. Best part of hotel was the staff and breakfast. I would recommend

Leisure Partner

10/10

Exceptional

14 Oct 2025

Daniel

Bianca Maria Palace Hotel Great experience. Front desk was very helpful. breakfast is awesome. Our room was awesome. And it was about 5 or 10 minutes from Milan L I N Airport. Thanks Bianca Maria Palace Hotel Family.. Ci vediamo la prossima volta

Business_and_leisure Family

10/10

Exceptional

14 Oct 2025

Rachele

Nice rooftop pool and bar. Nice spa facility.

Leisure Partner

8/10

Excellent

07 Oct 2025

neilon

Good

Leisure

10/10

Exceptional

06 Oct 2025

Raymond

Reasonable price, clean, quiet and convenient to most areas. Staff was very friendly and helpful.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Sarah

Check in quick and attentive. Room clean and beautiful. Breakfast amazing.

Partner

10/10

Exceptional

16 Sep 2025

Jean Claude

Really good customer service and great location

6/10

Pleasant

14 Sep 2025

Stephanie

The hotel staff were very friendly and helpful. Dining was on property and okay, however better options in the area. The bed was comfortable, the shower was hot however it did not drain well. Overall decent stay for 1 night

10/10

Exceptional

08 Sep 2025

David

Friendly staff- great location. Nice rooms - clean and comfortable.

Leisure

10/10

Exceptional

31 Aug 2025

Naveed

It was good experience, water was blocking in shower tub, management fix it right away.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Michael F

Beautiful and safe neighborhood. Excellent breakfast buffet. Only a 20-25 minute walk to Duomo.

Leisure Family

8/10

Excellent

28 Aug 2025

Yik Lam

good

Leisure Family_with_children

10/10

Exceptional

23 Aug 2025

Vladimir

Stuff was very friendly and supportive. Everything was great.

Leisure Family

10/10

Exceptional

20 Aug 2025

Lamya

Clean

6/10

Pleasant

20 Aug 2025

Renata

Overall not bad, amenities could be better

Leisure Partner

10/10

Exceptional

19 Aug 2025

Ana Paula Santos

Love the location. Our flight came in after midnight and they were very accommodating that late in the evening. There were a lot of hotels that didn't receive guests after a certain time, so that was a plus.
Breakfast was generous with a ton of fresh options.
Beautiful hotel, staff was great, and hotel was close enough to major landmarks. Would highly recommend it.

Leisure Partner

10/10

Exceptional

13 Aug 2025

Anne

Great

10/10

Exceptional

13 Aug 2025

Edward

Room and bed were comfortable and a good breakfast service in the morning which was included with the stay. Quiet area and not a lot of foot traffic. 20min walk to Duomo.

10/10

Exceptional

12 Aug 2025

Maria D

Room not very clean.

10/10

Exceptional

12 Aug 2025

Farzaneh

Amazing staff, great location, beautiful rooms

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Emily

A fantastic stay, quit, clean, good area.

8/10

Excellent

09 Aug 2025

Robert

The hotel was generally very good. The room was lovely and breakfast was also very good.
The only thing that let it down was the bathroom. Although clean and modern, the sink plug didn't work properly. The shower was great to use but the door seals had gone so it required us to mop ups with the towel after use.

Leisure Partner

8/10

Excellent

06 Aug 2025

Carol

No roof top bar despite all the info on the hotel saying there was. The lift even advertised it! But not open unless private event was told.
Otherwise all good. typical city center hotel, clean and comfortable but nothing special.
Walk into the Duomo area was about 20 mins walk, ok for us, but maybe too far for others.
Area felt safe, even at night.

Leisure

4/10

Poor

28 Jul 2025

Hamed

They put me in a room that didn’t have an AC for 2 nights in July. The gym was closed for 2 days and electricity shut down for 3 hours!

Business Friends

10/10

Exceptional

26 Jul 2025

Luis

The staff was very friendly & helpful. Alice gave us great recommendations to dining & other areas to visit. And the modern interior prenovation very nice.

10/10

Exceptional

24 Jul 2025

Vishnu

We stayed there twice over a 9 day period. The staff is exceptional and so is the quality and cleanliness of the rooms. The rooms are very clean, comfortable and spacious. I don’t know how my wife found the place….every other hotel I found was more expensive and didn’t look as nice online. This place was a find! If we’re ever in Milan again, we will surely stay here again!

Leisure Partner

10/10

Exceptional

20 Jul 2025

Vishnu

The staff are all very warm and welcoming; more than happy to assist with navigation questions and recommendations. The room was clean and beautiful. The hotel is located in a quieter part of the city with beautiful views all around. It is close to shops and restaurants. We needed and iron but they o my had a steamer they immediately sent to our room. It was a great tool and a time saver! We paid for the daily breakfast and it was worth it. Coffee, espresso, fresh pastries, meats and cheeses, bacon, eggs, yogurt, fruits, juices, there was something for everyone. The cost was actually cheaper than many other hotels that were not as nice. It was at a great spot that is very walkable to most of the city. The only drawback was the location from the train station. We took an Uber for 30 euros to head to our next destination from the Milan Centrale Train Station. We highly recommend staying here if you travel to Milan.

Leisure Partner

10/10

Exceptional

16 Jul 2025

Shahrzad

Good and renovated hotel with friendly staff & clean rooms!!!

6/10

Pleasant

14 Jul 2025

Verified traveler

Location is convenient. Air conditioning is not very good. Breakfast and bar were good. Service was okay - our room did not receive housekeeping one day and the front desk didn’t believe us, which was quite insulting.

Partner

10/10

Exceptional

05 Jul 2025

Edgar

Marvelous service ! The hotel location was a must. The service amazing. Exceed my expectations

10/10

Exceptional

01 Jul 2025

Bessda

upscale hotel. great breakfast

10/10

Exceptional

29 Jun 2025

Eduardo

Well located, walking distance to several touristic places.

Leisure Family

4/10

Poor

29 Jun 2025

Nazy

Very old hotel , no elevator, bathroom is very old, we took our luggage’s so many stairs no one helped , I got shocked , nothing like the website, just the location was near water , but the hotel was old …..

Leisure

10/10

Exceptional

25 Jun 2025

Fahed

One of the best hotel in Milan

Perfect hotel in Milan center

Self

10/10

Exceptional

23 Jun 2025

Marija

Clean,comfortable and located in the great neighborhood!

Leisure Family_with_children

10/10

Exceptional

18 Jun 2025

John

Excellent bed(king). Check in and service people helpful and very positive attitudes. Good location. Walked to city center 15 minutes. Highly recommend

Friends_and_family Family

10/10

Exceptional

18 Jun 2025

Michelle

Beautiful property. We only stayed one night but thoroughly enjoyed the time there. Buffet breakfast was excellent.

Leisure Family

10/10

Exceptional

09 Jun 2025

Bastiaan

Great place to be in Milan!

Leisure Partner

10/10

Exceptional

08 Jun 2025

Moataz

Friendly staff and clean rooms. Entry with luggage is a bit challenging due to steps at entry, otherwise magnificent stay, my friends were extremely impressed as well.

Leisure Friends

10/10

Exceptional

07 Jun 2025

Graham

Great stay in Milan - the hotel is very close to the main attractions in the city (which itself is very walkable), and also close to a tram station is this is the preferred way of getting around. The room was spotless and very comfortable, and the staff were very friendly. I would recommend to anyone visiting Milan on a work/leisure trip.

Business_and_leisure Self