Name: Hotel Aquarion Family & Friends - Destigo Hotels
Address: Ul. Jagiellońska, 29, Zakopane, 34-500, PL

10/10

Exceptional

20 Jun 2026

Barbara

Wonderful breakfast, very clean and Giewont view.

Family

10/10

Exceptional

25 Aug 2025

Doris

Very nice room with comfortable bed. The included breakfast had a large variety and was very good. It’s only a 10 minute walk to the train station which is convenient for arrival and departure as well as the bus to morski oko. It’s about 20 minutes to the funicular and the walking street

Leisure Family

10/10

Exceptional

27 Mar 2025

Cynthia

Had a perfect time, great customer service

Leisure Partner

10/10

Exceptional

20 Feb 2025

Sau Man Jessica

It takes only ten minutes to walk to the city center, or to the public bus station to go to different attractions. The transportation is convenient. There is a supermarket and different restaurants nearby, and is just next to the water park, making it ideal for family stays.

Leisure Family

10/10

Exceptional

20 Feb 2025

irena

-

Leisure Family

10/10

Exceptional

05 Oct 2024

denise

Free Sauna, Steam room, access to Termy Zakopienskie, comfy bed, clean room, robes/towels supplied, breakfast, lovely hotel staff, location close to bank ATM & PKP Rail Station, nice walk through town to a hiking trail.

Leisure Partner

10/10

Exceptional

03 Oct 2024

Yu Heon

Very convenient for using thermal bath

Leisure Friends

10/10

Exceptional

27 Sep 2024

Tacjanna

Restful, charming, pleasant service
Saunas and pools are excellent

Partner

10/10

Exceptional

01 Sep 2024

Sylwia

Steps from main train station. Next to Termy Zakopiańskie and about 15 min walk to Krupowki street. Amazing breakfast which was included in my price.

Leisure

8/10

Excellent

30 Jul 2024

kevin james

Good customer service at reception.clean.good price.

Leisure Friends

10/10

Exceptional

27 Jul 2024

Anna

Great customer service and a beautiful hotel

6/10

Pleasant

20 Jul 2024

Dani

Everything was great. However, access to the water park area is not included in the price. And evidently the only semi-mention of that is “surcharge” in parentheses when you look at the “family friendly” tab. It definitely didn’t mention that the water park is a separate entity and people from the street can just buy admission as well. Seeing as Zakopane is a tourist town, I think that these things should be more clearly listed. I’m not sure who makes the listings- whether the hotel or Expedia- but whomever does it, needs to make sure it’s clear. In the US- this would be the same as getting a room at Great Wolf Lodge and then finding out you had to pay another $60/per person to use the water park. 😒

Leisure Family

10/10

Exceptional

15 Jul 2024

Clare

Great hotel Zakopane

Booked 2 nights stay at this hotel,great location, 10 minutes walk max up a slight hill from the railway station.Lovely room with balcony mountain view.Did'nt eat in as it has many eateries nearby.Its located next to the Termy Zakopane pools,where you have direct access level 2,you get a watch and this times you ,1 hour 39 zloty or can get unlimited for the day for more,added to your hotel account.Robes and towels for the swimming or spa.Complimentary water and hot drinks but mini bar payable.Very comfy beds,a/c.Stored bags after checking out in a room while waiting for our train to Krackow.Would recommend

Partner

4/10

Poor

07 Jul 2024

Agnieszka

Below expectations

I thought I would check out the hotel as it was new and it was indeed modern and clean and the breakfast was good but that’s about it. We got a very small room with two single beds (the room was also prepared for 3 people for some reason) that were very narrow and so I was afraid I will tumble off while turning at night. The patio looked out on the trees (no mountain view) and offered no privacy. My parents got a better room with balcony and nice views but two days in someone walked into their room saying it’s their room (!). Apparently someone made a mistake at the reception but in all my years of travel I’ve never had some other guests entering my room! And shortly after my parents had to go to the reception because their key card was not working as a result.
Finally, parking is charged at 80pln per car per day which is way above prices in the area (should be 20pln max). We parked nearby for 10pln per day per car.
Overall, I’d definitely not stay again, I’d rather pay a little more and go back to a nearby hotel where you get value for money. Maybe it’s okay for 1 or 2 night stay but not for longer trips like ours.

Friends_and_family Family

10/10

Exceptional

02 Jul 2024

Rafal

View from balcony is very nice and you can walk to Krupówk ,we enjoy that hotel

Leisure Family_with_children

8/10

Excellent

16 Jun 2024

David

As promoted, Hôtel Aquarian is a very family orientated establishment. For that reason, as an elderly single man travelling alone, it probably was not the best choice. But that is my fault not the hotel.

8/10

Excellent

06 Jun 2024

DOROTA

The room was very small for 3 people. No space to move around. Everything else was good, very nice staff, easy access to the thermal baths.

Leisure Family

8/10

Excellent

23 May 2024

Jozef

Hotel ma v mene aquapark ale ten si musite zaplatit v plnej výške niejw v cene hotela aj ked cena je dost vysoka personal velmi slusny nápomocný a ranajky boli fantastické

10/10

Exceptional

06 May 2024

Carolina

Family vacation in zakopane

This is our third visit and a favorite of our kids when we are in zakopane. We take full advantage of the attached water park each time. One thing that was different this visit is that our room reservation did not include breakfast. This caused confusion and and uncomfortable atmosphere when we did arrive at the restaurant for breakfast as we were questioned several times if we were aware that we had to pay additionally (we were, we were explained this at check in, and requested to have breakfast added for all in our party for both nights of stay). Still, we were stopped and questioned each morning at the restaurant. This should be handled better. Would definitely recommend double/triple checking your reservation to ensure this is included or calling the restaurant ahead to avoid confusion and embarrassment.

Friends_and_family Family

10/10

Exceptional

13 Nov 2023

KEVIN

Great property. Nice staff and great location

Leisure

10/10

Exceptional

12 Sep 2023

Theodore

Everything was great except the parking fee was too high

Leisure Partner

4/10

Poor

27 Aug 2023

Bartosz

Parking 80 pln doba,prymitywne ździerstwo!

Friends_and_family Family

10/10

Exceptional

05 May 2023

HARSITT

Very nice hotel & the staff. Rooms were clean. Property was well maintained. Plenty of choice for breakfast especially for vegetarians. Staff maintained cleanliness & hygiene. Receptionists were all very good & assisted with maps & guidance for local tourism

Leisure Friends

10/10

Exceptional

28 Mar 2023

ARTSEM

We are travelers from Belarus and we are highly recommend this place👍 super beautiful and cozy. spent here 3 days and was satisfied, food was perfect👍
Also available parking even indoor.
Nature was amazing ❤️
A lot of restaurants and grocery store.

Leisure Family

10/10

Exceptional

13 Mar 2023

Andrew

Great place to stay. Close to everything and good for kids too.

Leisure Family

10/10

Exceptional

25 Nov 2022

Thomas

Friendly, clean, nice rooms and would stay again 🙂

Leisure Partner

10/10

Exceptional

16 Jul 2022

Elzbieta

Fantastic stay

Absolutely stunning hotel, spoiled for choice of activities. Breakfast amazing with plenty option's suitable for everyone. Strongly recommend spa, Paulina was a star of it.

Self

10/10

Exceptional

23 Jun 2022

Barbara

Excellent stay, beautiful rooms, very comfortable beds, breakfast buffet at first class, lots of choices. Highly recommended. Will come back for sure if in the area.

Leisure Family

6/10

Pleasant

19 Apr 2022

Katarzyna

Very nice room, clean, friendly helpful staff.
However duvet is way too thin for the mountain climate, heating doesn't do much, beds aren't comfortable neither uncomfortable, feels like sleeping on the sofa. Despite of the overall great wheelchair accessibility saunas are 9steps up and too small to fit in, next door aquapark is accessible only if one is able to walk. The breakfast had lots of choice unfortunately substandard in quality.

Leisure Partner

10/10

Exceptional

27 Mar 2022

David

Great staff, good room and the food is outstanding

Partner

8/10

Excellent

26 Nov 2021

Laura

Great hotel! The beds were very comfortable and the rooms very clean. Great choice for breakfast. Only a short walk from Krupowki.

Leisure Pet

10/10

Exceptional

01 Sep 2021

mubarak

Clean nice modern delicious breakfast walkable good price comparing to facilities

Leisure Self

6/10

Pleasant

30 Aug 2021

Verified traveler

The hotel takes pride in being connected with the aquapark and I would say this is it's biggest strong point. Other than that the 4 stars were not really to my taste (I'd rate it at 3 stars), the bathroom is new and modern, but the room itself was rather small and focused on traditional Polish elements and I guess it's a matter of taste if you like them or not. The breakfast was ok, not amazing but ok, however the absurd part was having to wear a mask while picking up your food, which makes no sense, cause once you start eating the mask is automatically removed, but they were super strict on enforcing this rule, which is absolutely ridiculous (probably the fault of the authorities). Overall I would not stay again because of the price/quality ratio and the absurd mask rule... Kudos to the young receptionist who was very friendly, warm and welcoming and took the time to explain every single detail.

Partner

10/10

Exceptional

25 Aug 2021

Carolina

Wow!

Wow! I can’t say enough good things about Hotel Acquarion! It’s within walking distance to the town center as well as the bus station. It’s proximity to the water park is supreme. The hotel itself and our junior suite was immaculate, state of the art with amazing views of the mountains outside our wrap around balcony. Wow! And the complimentary breakfast?! Nothing basic or continental about it! So many options and so many gourmet touches. I could have eaten there all day! We cannot wait to come back again!

Friends_and_family Family

10/10

Exceptional

01 Aug 2020

Mike

Nice clean walkable to many spot am always stay at this hotel i like everything

Leisure Friends

8/10

Excellent

11 Feb 2020

Nasri

Food and breakfast was perfect but rooms are small and parking lot was not enough for cars specially week end

Leisure Family

10/10

Exceptional

29 Oct 2019

Mubarak

Nice clean i like it and the Hotel will be my first choice in future

Leisure Friends

10/10

Exceptional

14 Sep 2019

Theresa

A modern and very attractive hotel. The staff was very helpful and friendly. The breakfast was excellent.

Leisure Family

10/10

Exceptional

06 Sep 2019

Shaul

Nice clean service was good breakfast excelent location also very good. Staff recomendations was reliable.

Leisure Family

10/10

Exceptional

23 Jul 2019

Verified traveler

Breakfast buffet UNREAL. I’ve never seen such amazing spread. Rooms super modern. Great location. Nice staff.
5 star facility, no doubt and I have been in some 5 stars.

Leisure Family

10/10

Exceptional

15 Jun 2019

MW

Very nice hotel. Plus was connected with Aqua Park. Great breakfast buffet.

Leisure

10/10

Exceptional

10 Apr 2019

Verified traveler

It was a very good experience.it was clean and food was good

Business_and_leisure Family

10/10

Exceptional

19 Mar 2019

Kevin

Superb Hotel

Brilliant Hotel, superb breakfast, really enjoyed our stay here many thanks

Partner

8/10

Excellent

22 Jan 2019

Verified traveler

Overall it was good.

overall it was a good experience staying here. however, the hotel is 10 min walk away from the bus terminal and 15 min walk to the main area (shopping/restaurant) of zakopane.

Partner

10/10

Exceptional

08 Jan 2019

Michal

Super hotel for families!! Recommend

Very good and clean hotel. Great selection of Breakfast - from continental to English. Very friendly staff. Parking under building (limited availability). If u want to late check out u need to pay 1/2 daily fee. Gym, Sauna included. Swimming pool additionally charged. Direct access to the swimming pool from hotel. Playroom for kids - well equipped. Very nice place for families to stay.

Family

10/10

Exceptional

06 Nov 2018

Verified traveler

Great

Breakfast was great. Room is beautiful and clean.

Partner

10/10

Exceptional

21 Oct 2018

Alan

Great hotel in Zakopane

We stayed at Aquarion for 1 night in mid-October 2018. I wished we stayed for another. It’s a nice, clean hotel with plenty of perks to make your stay more enjoyable. There is a sauna on the first floor, free for hotel guests (both wet and dry saunas are available), as well as a gym. Massage packages are available for an additional charge. There is an aqua park attached to the hotel where you can have plenty of other activities (again, for an additional charge).
The hotel is about 10-15 minutes’ walk away from the centre of Zakopane. Parking is available at the front of the hotel, free for guests.
The staff were very helpful, and did their best to reply to all the questions we directed at them.
The room was nice and clean and had a strong Wi-Fi signal. I usually find most European hotels to be too warm for my liking, but here the air-conditioning was fully adjustable and worked very well.
Buffet breakfast was included and had a great selection of dishes to try.
We would definitely stay in this hotel again if in Zakopane in the future.

Partner

10/10

Exceptional

11 Oct 2018

Tony

Very good breakfast and good location within walking distance of everything in Zakopane

10/10

Exceptional

15 Sep 2018

Damian

Fantastic stay at Aquarion

Fantastic stay at Hotel Aquarion . We’ve stayed there only one night but used all the facilities they have . Great for families rooms are tidy and very comfortable. Service very helpful. Food at hotel restaurant fantastic breakfast just delicious. We have stayed at few other 4and 5 star hotels in Zakopane but this one just stole our hearts. Aqua park which is linked to the hotel great for kinds. Highly recommend it . Definitely will go back there.

Family

10/10

Exceptional

27 Aug 2018

Bozena

Very nice hotel that is fairly close to the train/bus station. Rich selection of breakfast items.