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Buffet Breakfast
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8.6/10Excellent154 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort8.2/10 8.2
Condition8.2/10 8.2
Location8.8/10 8.8
Neighborhood8.8/10 8.8
Amenities8.6/10 8.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Czarny Potok
Located on the Czarny Potok stream from which this charming hotel takes its name and minutes away from Krupówki, the main street in Zakopane, it is an ideal place for a romantic escapade, a family vacation or a business trip.
The hotel is surrounded by lush landscapes, what makes it the perfect place to disconnect. The hotel maintains the local architectural style and offers comfortable and spacious rooms. It also offers four fully equipped conference rooms for holding business meetings.
At this lovely hotel there is also a spa featuring an indoor swimming pool, a sauna and a hot tub, where guests can indulge in a massage or body treatment. A breakfast buffet is served every morning at the hotel's restaurant, where guests can also enjoy à la carte dinners.
They can sit by the fire and enjoy a drink or snack. There is also an outdoor grill so they can dine surrounded by nature.
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A stay at Czarny Potok Wellness & Spa Zakopane Centrum places you in the heart of Zakopane, within a 10-minute walk of Krupowki Street and Gugu Park Linowy. This spa hotel is 0.6 mi (1 km) from Zakopane Aqua Park and 0.7 mi (1.1 km) from Karol Szymanowski Museum.
Make yourself at home in one of the 44 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is available for a surcharge.
Popular amenities
Free WiFi
Airport transfers
Dining services
Concierge
Spa
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
12:30 AM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: PLN 2.00 per person, per night
We have included all charges provided to us by the property.
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You need to know
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
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Minimal age
18
-
Optional fees
- Pet fee: PLN 80 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Polish
Nearby attractions
Gugu Park Linowy
0.5 km / 0.3 mi
Krupowki Street
0.5 km / 0.3 mi
Zakopane Art Gallery
0.7 km / 0.4 mi
Lipki
0.8 km / 0.5 mi
Zakopane Aqua Park
1 km / 0.6 mi
Red Mansion Native Cultural Centre
1 km / 0.6 mi
Karol Szymanowski Museum
1.1 km / 0.7 mi
Tatra Museum
1.1 km / 0.7 mi
Tatrzański Park Narodowy
1.3 km / 0.8 mi
Wielka Krokiew
1.4 km / 0.8 mi
Snowlandia Snow Maze
1.4 km / 0.9 mi
Old Church and Cemetery
1.5 km / 0.9 mi
Gubalowka Market
1.5 km / 0.9 mi
Pęksowym Brzyzku Cemetery
1.5 km / 0.9 mi
Dolina Białego
1.6 km / 1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Number of floors (main building): 3
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Hotel safe
Show 10 more facilities & services
- Cloakroom
- Lift access
- Garden
- Newspapers
- Restaurant
- Meeting room: 4
- Business centre
- Sauna
- Hot tub
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCzarny Potok
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE COMFORTTRIPLE • COMFORTTPL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCzarny Potok
TRIPLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: TPL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCzarny Potok
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Czarny Potok
50
reviews shown
Barbara
We had a very pleasant stay at this hotel. For the price, it offers excellent value.
The staff at check-in were especially friendly, welcoming, and very informative, providing helpful information about the hotel and the local area.
The location is also a major advantage, with the hotel within walking distance of the busy Krupówki Street, making it easy to enjoy the shops, restaurants, and atmosphere of the town without needing transportation.
The breakfast was very good, with a nice selection of options to start the day. We also appreciated that the hotel offers packed breakfasts for guests departing early for the mountains, which was a thoughtful and convenient service.
The pool and jacuzzi are not very large, but they are clean, well maintained, and perfect for both children and adults. After a long day in the mountains, it was wonderful to relax in the jacuzzi and unwind. The only area that could be improved is the pool supervision, as the lifeguard could be a little friendlier and more approachable.
One thing future guests should keep in mind is that parking must be reserved separately, so it is worth planning ahead to avoid any surprises.
Overall, this is a comfortable hotel with excellent service, a great location, good amenities, a very good breakfast, and an excellent price-to-quality ratio.
We would gladly stay here again.
The staff at check-in were especially friendly, welcoming, and very informative, providing helpful information about the hotel and the local area.
The location is also a major advantage, with the hotel within walking distance of the busy Krupówki Street, making it easy to enjoy the shops, restaurants, and atmosphere of the town without needing transportation.
The breakfast was very good, with a nice selection of options to start the day. We also appreciated that the hotel offers packed breakfasts for guests departing early for the mountains, which was a thoughtful and convenient service.
The pool and jacuzzi are not very large, but they are clean, well maintained, and perfect for both children and adults. After a long day in the mountains, it was wonderful to relax in the jacuzzi and unwind. The only area that could be improved is the pool supervision, as the lifeguard could be a little friendlier and more approachable.
One thing future guests should keep in mind is that parking must be reserved separately, so it is worth planning ahead to avoid any surprises.
Overall, this is a comfortable hotel with excellent service, a great location, good amenities, a very good breakfast, and an excellent price-to-quality ratio.
We would gladly stay here again.
Maria
We stayed for 2 nights, we loved the breakfast, also spa was very nice. We had a balcony and a nice view. I chose this option as it was at affordable price and close to the city center.
kupczyk
Breakfast
Violet
Excellent breakfast buffet. Loved the pool, hot tub and sauna.
paul
Great breakfast. Rooms are basic. Beds are very uncomfortable and decor and condition of rooms are in need of repair and updating.
No plugs in walls for charging phones etc. TV was vey outdated. Overall … needs work.
No plugs in walls for charging phones etc. TV was vey outdated. Overall … needs work.
maciej
Very good service
Verified traveler
Great People, Meh Stay
The hotel staff is awesome - everyone I encountered was so friendly and willing to help lil non polish speaking me. Lots of choices and great things to try at the breakfast! Helpful staff there too.
My hotel room door didn’t lock which left me uneasy as night, I even put a chair in front hahaha. My sheets came off one night and there was lots of old hairs on the mattress which gave me the jeebies. The pool is good enough, saunas are hot but kinda small. The jacuzzi is definitely a jacuzzi but it isn’t a hot tub so be prepared for colder than bath water.
The service and the people are amazing.
Some tightening up would bring this place back to life.
My hotel room door didn’t lock which left me uneasy as night, I even put a chair in front hahaha. My sheets came off one night and there was lots of old hairs on the mattress which gave me the jeebies. The pool is good enough, saunas are hot but kinda small. The jacuzzi is definitely a jacuzzi but it isn’t a hot tub so be prepared for colder than bath water.
The service and the people are amazing.
Some tightening up would bring this place back to life.
Peter
Very good location
Miroslaw
Close to tourist attractions in Zakopane. Close to couple of convenience stores. No elevator for guest and many steps up and bit of walking at the hotel. Buffet breakfast good but better selections on weekend. Free ice available at reception. Reception personnel very helpfull Taxi drivers do NOT follow or use meter in Zakopane so definitely ask the driver if he charges by meter or just make up a price based on your destination which is always arbitrarily higher then would be by meter. The drivers are friendly but will rip you off for the ride if they do not use meter.Uber avaiblity scarce or not existent. So use taxi but insist on taxi using meter. If you need new towels in the room get the reception to instruct maid service to do so because it may not happen. The same applies to sheet changes otherwise they may change the sheets every 3 days only.
To me the room price a bit overpriced since you need to keep an eye on the room service yourself because things will not happen automatically. I have stayed for 3 days there.
To me the room price a bit overpriced since you need to keep an eye on the room service yourself because things will not happen automatically. I have stayed for 3 days there.
Katarzyna
Amazing locations, very friendly staff, rooms very clean, breakfast delicious, swimming pool tiny but perfect. Excellent quality and atmosphere 👌
Zbigniew
Everything ok, heater in the washroom didn't work
Jacek
Good place for a short stay
Location of this hotel was great- close to all main attractions. We had a small misunderstanding during check in, but later on the stuff was incredible helpful and nice! The room was clean and tidy, but it definitely needs some renovation. The worst part was the heating in the room- was so hot and the air was stuffy in the room.
Pool, sauna and jacuzzi were nice as well. Funny thing was also that when I asked if we are going to have a view on the mountains receptionist told us rather not, but we did had a view on the wonderful winter mountains. Best thing in this hotel was breakfast! Amazing!
Pool, sauna and jacuzzi were nice as well. Funny thing was also that when I asked if we are going to have a view on the mountains receptionist told us rather not, but we did had a view on the wonderful winter mountains. Best thing in this hotel was breakfast! Amazing!
Olha
Lovely hotel, very friendly staff, great breakfast
Jan
An easy walk to the city park, shops and restaurants but not in the middle of all the noise and crowds. Comfortable accommodations and nice breakfast buffet. We would stay again.
Verified traveler
All staff exceptionally nice.
Good view from our room on Gubałówka
Very close distance to the major attractions in Zakopane.
Good view from our room on Gubałówka
Very close distance to the major attractions in Zakopane.
Ben
Lovely hotel
Fantastic stay, amazing location and the staff were super friendly! Our room was really nice and the pool and hot tub area were great for what we wanted!
Jordan
Great visit
The hotel was great and cautious on sanitation for its guest. Close to downtown. Perfect place to stay while in zakopane
Manuel
Great for a stay in Zakopane
Great hotel with a friendly staff. Rustic and cosy style and a relaxing jacuzzi and spa area :)
Lucia
We recommend this hotel
We had very nice and pleasant stay at this hotel. Hotel is little bit older but still very clean and nice. We were also very satisfied with breakfast.
Susan
Great location and fabulous facilities
Superb hotel, close to the town centre and with great facilities. Big room, with plenty of space and nice and clean. Lovely breakfast and best of all, the spa facilities which we loved. Excellent value for money, we plan to return next Christmas!
Tony
From the start it was a great experience, the receptionist was very helpful telling us about the area, the room was very clean and tidy, we had a room on the 3rd floor and had a balcony so in the morning we could sit out and drink coffee, breakfast was good and plentiful,it was a very enjoyable stay.
Verified traveler
Go elsewhere
Pros:
close proximity to town
Cons:
cold pool and jacuzzi
very soft bed
unsmiling ,rude front desk staff
no coffee pot or kettle in room
if you want coffee, there is a fee except at breakfast
breakfast was lots of little salads and stale breads
furniture in room was chipped and marred
shower was tiny
close proximity to town
Cons:
cold pool and jacuzzi
very soft bed
unsmiling ,rude front desk staff
no coffee pot or kettle in room
if you want coffee, there is a fee except at breakfast
breakfast was lots of little salads and stale breads
furniture in room was chipped and marred
shower was tiny
Verified traveler
Location was excellent and the staff couldn't be more friendly and helpful.
Verified traveler
Convenient to town, great breakfast options...had a pool sauna and hot tub which is great after hiking all day...however, i think carpeting in the rooms should be updated with at least vinyl flooring. It tends to have an uncleaned smell in the room.....i would stay again though
Verified traveler
ideal location, friendly staff,good swimming pool etc facilities
Verified traveler
Not very good service at all
Hi, we've stayed in Alma Boutique Hotel in Vienna for one night. We were very excited as the hotel is 4 stars and looks really nice on the pictures. Unfortunately, our expectations were higher than reality. To start with, we had the worst check in ever as the receptionist Eric was very rude, unrespectful, unwelcoming and unhelpful. We asked about the car park and he just pointed on the address without explaining how to get there (car park is about 7min walk from the hotel and very hard to find so we ended up driving for 20min around it). When I tried to asked him a question, he told me to stop interrupting while he's talking, wasn't very keen to collaborate on anything and keep saying 'no' to all my enquiries without apologies or explanation. I've never had to deal with customer service like that in the 4* hotel before. The rooms were decent and clean, but very small and the toilet didn't have a sink in so we had to go to the bathroom to wash our hands. Also, the walls are so thin that you can hear people talking in the room next door with full clarity. Breakfast was really good and the lady behind reception in the morning was lovely too, but we definitely won't be coming back to that hotel.
Lesley
A good choice
The room was very clean and comfortable and the breakfast very good. We were happy with our stay.
Agata
Great hotel
Lovely hotel. Clean, great service, and delicious breakfast spread in the morning.
Verified traveler
Good value for money. Close to town centre.
Nice experience at Czarny Potok - cosy hotel with friendly hotel staff.
Ann Marie
Good in a pinch
Small with noa/c. Comfortable and close by
Alastair
Great hotel
Lovely hotel close to town centre with helpful staff and great breakfast
Verified traveler
Nice hotel great location
A very nice and reasonably priced hotel. The breakfast was very good and better than expected. There was a very nice lady on reception who worked the night shift on the Saturday night 4/2/17 who gave us great recommendations on where to ski. The only downside was that the shower head holder was broken so we had to hold it.
Todor
Great Location, Clean Rooms, Excellent Service
Hotel Czarny Potok is situated just minutes away walking from Krupowki street. It offers amazing views no matter which balcony you look out from and has that welcoming effect as soon as you step in to the hotel. The rooms and bathrooms are very clean and the breakfast buffet is delicious. Will definately be back to Zakopane (as there is so much to explore) and stay again at Czarny Potok.
PIOTR
Hotel Czarny Potok- This is it !
Quality of service was very good, fantastic breakfasts, friendly staff and lovely swimming pool. Some of the places like shower or furniture should be renovated or changed. Overall, I recommend this place to everyone who wants to have rest and quiet time.
Special thanks to reception’s staff for the professionalism and customers skills!!!
Good JOB guys - thank you
Special thanks to reception’s staff for the professionalism and customers skills!!!
Good JOB guys - thank you
Anton
Hotel Czarny Potok one day stay review
It has pretty good pool and sauna. Breakfast was great too.
g. bruce
Nice Hotel; Superb Price/Value
Superb breakfast, and probably the best room I've had anywhere in the world for the (shoulder season) price anywhere in the world for the last 15 years.
Isobel
Fantastic hotel I will stay again - soon I hope
This was a fantastic hotel.The rooms were big with table and chairs and balcony. It was only a short walk to the centre and had a car park opposite the hotel. The breakfast was good with a lots of different choices. The one fault was that the curtains in the rooms were very thin and did not keep out the light and were attached by clips so when you pulled the curtains they came away. The spa and pool were amazing.
Kate
Beautiful hotel with mountain views
Great stay- good facilities. Nice spa (foc to guests)- sauna, pool, steam room. Polish breakfast. Friendly reception team. Ideal location for getting around Zakopane (away from noisey mainstreet) and within walking distance of bus stop and lovely restaurants.
PolskiVal
Good for visiting Zakopane
The hotel is close enough to the town to be convenient but far enough away to be quiet. The swimming pool and leisure facilities were of very good quality and an extra bonus. Breakfasts were varied and good quality.
Verified traveler
Pricey but nice...
There are many less expensive places to stay in Zakopane, but few of them will offer the clean, well-maintained rooms and the fabulous breakfast of the Czarny Potok. I was particularly happy with the breakfast. In addition to the usual Polish spread of meats and cheeses, there were plenty of 'American' breakfast items, including fruit, cereal, yogurt, and fruit smoothies. I had a very pleasant stay here and would recommend it.
Marcin
It was a very nice small hotel in Zakopane. Very close to downtown and shopping. Only a 25 minute walk from the train station.
Verified traveler
Over rated. Not charme at all.
The staff is not really friendly and the level of English quite low. The room was dark and not really colorful. The breakfast was ok. Zakopane is quite touristic so maybe they do not really care about bringing the best services...
Verified traveler
Fantastic breakfast, beautiful location, great value.
Sara
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Viia
Loistava sijainti lähellä kauppakatua ja bussipysäkkiä vuorille. Aamiainen ihan loistava. Palvelu kylmää paikalliseen tapaan mutta sitä sai mikäli kielitaitoinen henkilö osui kohdalle. Allasosasto mukava porealtaineen mutta hieman erikoinen pukuhuone järjestely. Omassa huoneessa kannatti peseytyä ja laittaa uikkarit ja hipsiä siitä sitten allasosastolle. Sandaalit kannattaa pakata mukaan. Huone siisti ja samoin koko hotelli. Perheille erittäin sopiva.
Melek
Otel konum olarak çok iyi merkeze yürüme mesafesinde onun dışında mükemmel bir kahvaltısı vardı, çalışanlar ilgiliydi, odalar ve özellikle banyo çok temizdi ayrıca odaların balkonu olması ve dağların görünmesi çok özeldi
Björn
Bra hotell med trevlig personal
Kenza
BRUNCH
Michael
Super hotel til prisen
Meget fint hotel. Renligt, flot, og god morgenmad.
Adriana
Custo beneficio bom
Quarto muito claro pela manha, falta cortina black-out, elevador nao atende as necessidades, vc precisa subir e descer escadas mesmo tendo o elevador, cafe da manha fraco.
Location & surroundings
Czarny Potok
Kazimierza Tetmajera, 20, Zakopane, Poland
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Czarny Potok
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