Name: Hotel Rysy
Address: Goszczy?skiego, 7, Zakopane, 34-500, PL

4/10

Poor

31 Jul 2026

Patrycja

Not worth staying here - much better options around Zakopane.

Rude staff
No coffee machine supplied in room (despite having Nespresso coffee pods) which were in the room. Asked at reception and they advised they knew about it and aren’t replacing it and couldn’t source another one. Nespresso pods also had 2/4 in the case so this is a known problem. Not offered any alternative or different other than a Nescafé sachet.

Guy at check out also unfriendly.

No privacy on balcony as the divider is clear see-through so you will be sitting with the room next to you.

Room was ok bed wasn’t the most comfortable nor the chair in the room.

Good location
Clean

Most certainly not a 5 star hotel and 3 at very best and won’t stay again.

10/10

Exceptional

30 Jul 2026

Mike

Room was spacious and clean. Staff was nice and helpful. The only negative I can think of is that there’s a paid parking even for the guests. Overall excellent experience would recommend to anyone traveling to Zakopane

10/10

Exceptional

11 Jul 2026

Przemyslaw

Nice room with a balcony. Close to the main street.

Partner

8/10

Excellent

20 Jun 2026

David

Very nice place to stay

Family_with_children

10/10

Exceptional

19 Jun 2026

Justyna Dagmara

Great breakfast, perfect location

Partner

10/10

Exceptional

22 Apr 2026

Waldemar

Super location and very friendly Staff

Friends

10/10

Exceptional

07 Mar 2026

Amber-Leigh

Beautiful view , loved the balcony . Very clean and very helpful staff
Would come back again. I highly recommend

Partner

8/10

Excellent

10 Feb 2026

louise

Clean room, good location

Leisure Partner

10/10

Exceptional

15 Dec 2025

Joanna

All above

Partner

10/10

Exceptional

21 Oct 2025

MICHAEL

Hotel staff was very helpful and kind all time. Allowed me a store bag so I could hike after my checkout. Really made the experience great. Loved the hot tub with a Mountain View very relaxing.

Self

10/10

Exceptional

25 Sep 2025

Ibrahim

I recommend

10/10

Exceptional

11 Sep 2025

Mitchell

My Favorite Hotel in Poland, Lovely, spacious rooms, well maintained and an extremely helpful staff that routinely goes above and beyond. Great location in Zakopane

Leisure Family

6/10

Pleasant

25 Sep 2024

Jaroslaw

This was my second stay in this hotel after about 2-3 year gap. Before parking and breakfast were included. Both these charges are excessive in my opinion.

Leisure Partner

10/10

Exceptional

19 Sep 2024

Mark

Great location, enjoyed our stay.

Partner

4/10

Poor

01 Aug 2024

Verified traveler

High hidden fees and mediocre service at reception

I find it hard to call this a 5-star hotel. It feels old, the furniture is heavy and outdated, one of two elevators wasn't working throughout our stay (causing long waits for the other elevator), and most importantly - service is far from being at a 5-star level. The guy who checked us in was very grumpy and unfriendly, and on another night - the lady at the reception kept us waiting for over 5 minutes while having a casual chitchat with a friend. (there were, however, very nice receptionists at other times).
It's important to be aware of the high hidden fees at this hotel. It advertises competitive prices, but only when you check in, you realize that they charge 80 zloty (20$) as a daily parking fee, while most other parking lots in the city charge only 20-30 zloty per day. With such an extra 15-20% to the room price, their prices are not that competitive any more...

Partner

10/10

Exceptional

03 Jul 2024

Christopher

Excellent

Leisure Family

10/10

Exceptional

23 Jan 2024

Natalia

Breakfast buffet was wonderful and catered really well for Gluten Free with gluten-free bread every morning! Professional staff who went above and beyond.

Noise from ongoing building works next door unfortunately kept us awake early in the morning.

Would happily stay again otherwise as no other complaint.

Leisure Partner

10/10

Exceptional

30 Dec 2023

Verified traveler

One of the best in Zakopane...

What an excellent place to stay.
In a very quiet street and just a 5 minute walk from main market.
Staff was very helpful. We are definitely returning here...

Partner

8/10

Excellent

26 Dec 2023

Nicholas

Lovely but uncomfortable

Welcoming staff and lovely large room. However not many places to really sit in the lobby that were cosy and not at a breakfast table. The pillows were very very uncomfortable and the room was extremely hot. We had both windows open all night in December even though heating was off room still stayed at 25 degree Celsius.

Partner

6/10

Pleasant

24 Nov 2023

Ján

Good stay in Zakopane.

🙂
Nice hotel.
Good service and great food.
Beautiful room.
Great location in Zakopane.
🙁
Paid expensive parking.
Cold room, noisy AC only source of heat.
Very small wellness area.

Partner

8/10

Excellent

25 Sep 2023

Cecelia S

Not what we thought but better

Zakopane is a huge tourist area now and hotels are tucked into every corner. Hotel Rysy is an amazing art deco decorated hotel on a very tiny side street. But easy walking to the main action. Pricy but tasty breakfast. Great room. Parking is a challenge and on-site parking was approximately $20 US per day. Enjoyed our stay.

Partner

10/10

Exceptional

13 Sep 2023

Maciej

Very accommodating staff.

10/10

Exceptional

15 Aug 2023

Abduljalil

Stay to be happy

It was good experience to stay with Rysy hotel staff very friendly and location is the best

Partner

6/10

Pleasant

15 Apr 2023

Juraj

Far away from standard

New hotel with rooms alike as in Las Vegas. Mirrors over the bed looks terrible.
Some of the receptionists are not professional at all.
I am not sure, if I want to return back.

Business

10/10

Exceptional

28 Feb 2023

William

Fantastic hotel with friendly staff

4/10

Poor

20 Feb 2023

Artur

This not 5 star hotel at all

This not 5 star hotel, poor service, no gym, no swimingpool , poor jackuzi and one sauna must pay 100 pln after 18:00 !!! poor quality of food , only rooms are ok but bathroom very small without hook to hang towels etc.
This not 5 star hotel and never should have such rate !!!

10/10

Exceptional

12 Sep 2022

Jordi

Amazing room, super friendly and good staff, great breakfast.

Leisure Self

8/10

Excellent

02 Sep 2022

Agnieszka

.

10/10

Exceptional

12 Jul 2022

Aleksandra

Beautiful hotel with friendly staff

Our stay was great. The hotel staff were friendly and helpful. All facilities were in excellent condition and bery clean. Location is great. I missed the information that praking was not free but that is an obersight on my part (parking everywhere in Zakopane is hard).

Friends_and_family Friends

10/10

Exceptional

04 Jul 2022

Verified traveler

Nice hotel, but we weren’t aware spa wasn’t free past 6:30pm. Very misleading

Partner

6/10

Pleasant

01 Jul 2022

David

A good location

A good location, only a short walk to the centre of town. I arrived on a motorcycle and asked where I could park it as cars were taking all spaces, I was informed i could park in the small underground garage. Next morning was charged 40 zlote. Also they wanted 80 zlote,, £16 approx for breakfast which I declined.

Self

10/10

Exceptional

19 Jan 2022

Grzegorz P

Good hotel

Nice, clean, well run hotel in good location. Very tasty food. It rather 4* hotel

Friends_and_family Friends

8/10

Excellent

18 Sep 2019

isaac

Good

OK

Partner

6/10

Pleasant

05 Sep 2019

Verified traveler

Nice hotel with a Bad Bed

It was good in General the only bad thing was the bed it was very low quality

Partner

10/10

Exceptional

28 Aug 2019

Verified traveler

Excellent location and professional friendly and helpful staff. Excellent restaurant onsite, although everybody likes to go to nearby restaurants. Modern amenities, excellent views. Hotel is located on quiet street two blocks from Krupowki, or main tourist magnet. Many hiking trails can be reached on foot.

Leisure Family_with_children

6/10

Pleasant

02 Aug 2019

Verified traveler

This is not a 5 star hotel. It is more like a 3 star. Limited amneties and food was mediocre.

Leisure Partner

8/10

Excellent

01 Jul 2019

Verified traveler

I really liked the balcony in our room. It was very spacious and private at the same time, and the view was beautiful.

Leisure Partner

10/10

Exceptional

19 May 2019

Verified traveler

Great location and view, nice size room and bathroom

10/10

Exceptional

11 Oct 2018

Joseph

The hotel had a good location. The facilities were very nice. We enjoyed the visit.

10/10

Exceptional

01 Oct 2018

Sharon

Highly recommend hotel RYSY.

Great hotel located in heart of Zakopane but far enough so it’s quiet. Staff was wonderful. Breakfast that is included was awesome. Fresh made eggs any way you like, bacon and lots of other items. Room only had 1 pillow but just asked and got another. Would highly recommend

Family

6/10

Pleasant

22 Jun 2018

Tadeusz

Not five star.

Cannot be advertised as a five star hotel. Maybe a good three star. Well located. Clean and staff pleasant. Rooms big but standard of beds, mattresses and bedding not up to scratch. Breakfast ok but not near a five star standard. Hotels.com need to work on verifying their grading requirements for hotels on their site.

Partner

10/10

Exceptional

22 Apr 2018

Anna

Lovely hotel with amazing views of the mountains. The staff were helpful and friendly. Very close to the main shops, restaurants and other amenities'. Our room had a spacious balcony overlooking the mountains, truly wonderful.

4/10

Poor

20 Feb 2018

Martin

Undeserved 5 star rating

The hotel is clean, quiet and conveniently located for restaurants etc. The staff are pleasant and the breakfasts very good. However, our room looked like it needed up-dating, the timberwork on the balcony hadn't seen a coat of varnish for quite some time, the bed was less than comfortable (we ended up borrowing an extra duvet to put on top of the mattress). We also had to point out a large crack in our sink (which they were unable to replace until after we had left). All of this I would have shrugged off in a budget hotel but not in a hotel claiming to be five star and which had come at a five star price.

10/10

Exceptional

02 Feb 2018

Verified traveler

Great hotel!

I stayed here for 3 nights, it is a beautiful, clean and modern hotel. The staff are attentive and very kind, they offered good advice and tips. The Buffet breakfast is also very good (I recommend the scrambled eggs!).

Partner

6/10

Pleasant

03 Jan 2018

Verified traveler

A would be five stars hotel

I am still wondering if the rate applied was appropriate for thishotel and the services supplied.I insisted to jave my luggage collected from the outside.On leaving no one Helped me.the new year’s dinner was a a normal dinner but it cost 85 euro.I may go on .,,,,

10/10

Exceptional

19 Oct 2017

Malgorzata

Great hotel!

This lovely and quiet hotel is a close walk to Krupowki Street.
Our room was very clean and comfortable with a good size patio/balcony. Heated bathroom floor was a great feature.
Marvelous breakfast and very polite and attentive personnel.
Would definitely stay again.

10/10

Exceptional

31 Jul 2017

Paul

Great experience, great staff, very very helpful. I would recommend this hotel to everybody. Next time I will be in Zakopane, I will definately stay there.

10/10

Exceptional

20 Jul 2017

Pawel

Awesome!

Hotel Rysy is a great small hotel. The staff is wonderful and professional; they are happy to help you with whatever you need. As far as the location, you get the best of both worlds... very close to Krupowki (the heart of the city) but not too close to hear the somewhat happy tourists making their way back to their places after a busy night. The rooms are updated and very clean. Highly recommended!

10/10

Exceptional

13 Jul 2017

Ahmed

Four nights in Zakopane

The staff, reception, restaurant and housekeeping are above expectation. The food was Excellent. The suite 305 was very clean and spacious with very nice balcony and views. The location is very good with supermarket 2 minutes away and Zakopane pedestrian street is 4 minutes away. Overall, an excellent experience.

Family

10/10

Exceptional

09 Jul 2017

Twins

Great hotel in the mountains

I stayed with my sister at the hotel in June when we were visiting Zakopane. It is located in the heart of the attractions and if you do not have a car it is the best place to stay. It is a walking distance to Krupowki (the most popular street in Zakopane), restaurants, Goralskie Sukiennice (many stores with souvenirs) and the train station where you can catch a train to the top of the mountains called Gubalowka. If you are planning to explore more, you can catch a mini bus which will take you to the lake called Morskie Oko where you can hike, be connected with the nature and see amazing views of the mountains. Reserve a whole day if you are planning to explore the lake because it will take almost 3 hours (one way) to walk to Morskie Oko, then you can walk around the lake and also hike to another lake called Czarny Staw (it can take 4- 5 hours). Also if you have another day to explore you can hike in other areas or take a day trip to another country called Slowacja. Overall our short trip was excellent. The staff was extra helpful, friendly and assisted with any needs. The room was big and very comfortable. Our room had a beautiful view of the Giewont mountains.

10/10

Exceptional

26 Apr 2017

Barbara

Beautiful small Hotel in Zakopane

The hotel Rysy rated with 5 * I would call boutique hotel with only 60 big and lovely decorated rooms. Very close to main attractions and streets but away from noise. The inside made of marble and glass with real fire place with real fire burning every day. I was there over Easter Holiday and the breakfast was an elegant feast with local and traditional dishes. At the top of the hotel is a leisure room with sauna and jacuzzi tub. I was relaxing in the tub with two other guests discussing l\"life in general\" while looking through the sunroof enjoying view of the mountains.

Partner

10/10

Exceptional

28 Feb 2017

David

Very nice Boutique Hotel near Krupowki Street

This is 4th visit in this hotel and as always very pleasant. Feels welcoming and very comfortable.

4/10

Poor

21 Jan 2017

Mark

Forget this place

The hotel is not quite as it is show on line. Will never stay again. When we asked for an extra pillow we were informed that there would be an additional $25 dollar charge for additional amenities including extra towels. In addition, the mattress was so thin that you were right on top of the bed springs. Really

Partner

10/10

Exceptional

06 Aug 2016

Sue

Hotel Rysy was a beautiful hotel experience.

We were happy with the breakfast but even more happy when the waitress said we could get eggs cooked anyway we wanted. They were delicious. The reception and staff were excellent. The room was beautiful and clean. The shower was amazing with the rainforest shower head. I would go back there in a minute. Close to Krupowkie street where we had a wonderful dinner at an old Polish restaurant. Perfect stay.

10/10

Exceptional

26 Jul 2016

Nicholas

Wonderful hotel with very friendly staff

We stayed in the hotel for couple of days. The hotel welcomed us with well furnished and spacious room and breath taking view from the balcony. Spa area overlooking the Tatry mountains is definitely unforgettable experience. Rich breakfast with super service provided good start of the day. The hotel staff very happy to attend any request we come up with. We can only recommend it and are already looking forward to come back.

Partner

8/10

Excellent

10 Jul 2016

Deborah

Convenient location. Very close to town - restaurants and shopping. Friendly and efficient staff. Great breakfast buffet.

Partner

10/10

Exceptional

01 Oct 2015

LOUIS

BEST HOTEL IN POLAND

What a place ..room 305 was unbelievable! huge rooms, beautiful décor ,spotless ..wonderful staff.. great breakfast buffet including made to order crepes with filling.$$$$ BUT WELL EORTH IT..

Family

10/10

Exceptional

10 Sep 2015

gordon

Great Hotel

This hotel is situated in a quiet road, just of the pedestrian main street. A top quality retro style delight interior, with a en-suite shower that has impressed a hardend old English Developer! The staff are wonderful, if they can help they will and do.Excellent value hotel, sure to impress and delight, I just hope that I will be able to find a room when I want to retrn.

Partner

10/10

Exceptional

20 Aug 2015

Verified traveler

Nice and quiet hotel.

100% recommendable. Hotel staff really nice and helpful.

Place is close to city center but in a quiet street.

10/10

Exceptional

17 Aug 2015

Verified traveler

Great hotel in the heart of Zakopane

Walking distance to the heart of town and attractions. Fabulous hotel lobby and unbelievable delicious hotel breakfast! Rooms were clean and comfortable. A quiet location. And the privacy of the jacuzzi and sauna experience were fantastic.

6/10

Pleasant

03 Aug 2015

zakopane

3 star masquerading as a 5 star

The room had nice decor but was small and didn't live up to 5 stars. The staff although friendly, seemed poorly trained and weren't very helpful. Also, no one spoke English well, which was surprising. Price was high and even the facilities required a reservation. Be wary ! The only plus was locale. Oh, and no pool.

8/10

Excellent

15 Feb 2015

Jamey

Zakopane in winter

Very comfortable stay. Parking is at a premium, so park early to avoid missing out. Friendly staff, very affable and helpful. Great location and clean.

Family

10/10

Exceptional

31 Oct 2014

Larry

A nice place to stay

It was very nice, everyone was extremely friendly. I would defiantly stay there again.

Family

10/10

Exceptional

27 Oct 2014

CDNjeff

Great Location

Great location and nice room with heated floors in the bathroom. Just steps away from the main shopping and good breakfast in the morning. Would be happy to come back here

10/10

Exceptional

17 Oct 2014

Larry

Very nice place

This was a great place to stay with family, I highly recommend it if you
are visiting this area of Poland.

Family

10/10

Exceptional

06 Aug 2014

Andrew

Zakopane Visit

The hotel is very nice; we unfortunately had a couple of maintenance issues that were quickly resolved. The room safe did not lock; they fixed it in a few hours upon notification. Also, the shower did not drain properly. They also fixed it quickly. The sauna and hot tub are very nice, with great mountain views. The staff are very helpful and polite. The breakfast was great; buffet and made to order food! Overall a fantastic hotel with great staff!

Partner

10/10

Exceptional

18 Jul 2014

Verified traveler

Nice hotel, very clean, friendly staff

Very nice hotel, close to Krupowki. The staff was very friendly and let us check in early. The room had a balcony with a nice view of the mountains. They will do your laundry for an extra fee. Also, they have a sauna and whirlpool but you have to let them know an hour in advance if you want to use it so that they can turn it on. I called them towards the end of our hike and it was a nice way to relax after we returned.

Family

10/10

Exceptional

10 Jun 2014

CJ

Great hotel

This is a great hotel and a super location.

10/10

Exceptional

12 Aug 2013

Helmut Thorei

A little Jewel

Highly recommended and so is the food. A top chef indeed so hard to find in Poland unless you want to pay exorbitant prices. Traditional - modern. Very quiet location but only 5 minutes walk to be in the thick of where it all happens.

10/10

Exceptional

17 Feb 2012

Atram

Immaculate hotel in a great location

A beautiful, modern hotel. I loved the decor and the atmosphere.
The hotel is located in the centre of Zakopane, close to all of the bars and restaurants.
Easy access to the ski slopes.
Despite its small size the hotel was virtually empty during our stay with only 4 guests in total.
Staff was very attentive and friendly, with the exception of one member of staff who after brining tea to our room demanded it was paid for immidiately at the reception desk. Considering the price of the tea and the fact that the hotel had all of our card details I was surprised with this unnecessary pettiness and rudness.

The hotel doesnt have a swimming pool however it offers unlimited pass to the local aqua park (10 min walk fromthe hotel)

Partner

6/10

Pleasant

01 Jul 2026

Jonathan

black mold in the bathroom over the shower? As a five star hotel this is very dissapointing. We could hear those in other rooms talk at some points. Also no window that could be opened, which should be clearly communicated in the room description. It has a jacuzzi and the rooms look nice, with good service. Forgot to take a photo of the mold spots, but it was probably 2 big spots of about 10-20 cm… disgusting. Did not dare to go close and check the spot, but we are 80% certain it was some type of mold.

Friends_and_family Friends

10/10

Exceptional

27 May 2026

Kikumi

Bra läget, hjälpsamma personaler. Vi bodde tre nätter och hade så bra. Frukosten var riktigt politiskt och många alt att välja. Fräsch och god.

Friends_and_family Friends

10/10

Exceptional

28 Feb 2026

Adrian

Rekommenderas starkt