Name: Super 8 by Wyndham Chisago City
Address: 11490 Lake Lane, Chisago City, 55013, US

6/10

Pleasant

08 Jul 2026

Linda

Our room was ready and clean. Staff provided extra towels for us.
The disappointment was that although we were told breakfast was available starting at 6:30 am, there was nothing other than overnight coffee available at 7 am. Using the phone for contact in the common area meant the phone rang multiple times without anyone answering it.

Partner

4/10

Poor

29 Jun 2026

Todd

They

2/10

Poor

23 Jun 2026

Myron

Nothing

Family

4/10

Poor

11 Jun 2026

Jack

Nothing more to say. Staff is one. He was out smoking a cigarette when I arrived. Breakfast was not worth eating. No one was around when I checked out.

Self

10/10

Exceptional

11 Jun 2026

adam

The manager was amazing I will come back anytime

8/10

Excellent

09 Jun 2026

Cheryl

pleasant stay, clean, quiet

Partner

4/10

Poor

07 Jun 2026

Sarah

The staff member was really trying their best and seemed to be very short handed. The room had a plastic bag tied over and around the smoke detector on the ceiling. They had “upgraded” me from a single king to a suite with a jacuzzi, but honestly given the state of the facility I didn’t feel that jacuzzi was a health safe option. IlThe jacuzzi was in the main bedroom legit 10 inches from the bed with mirrored walls around it. Honestly gave it a sleazy feel. The door lock (the one with the bar that is supposed to act like a door chain, was broken. That would typically have been enough to cause me not to stay in the room, but I did validate that the deadbolt worked. Really the staff appeared nice, and she seemed to be really trying to make it work… But the facility is just in vast need of upgrade and repair. It definitely did not meet with the standards I was expecting for being a part of the Marriott family of hotels. In fact it did not meet with the standard. I had expected of it being a best western. Interestingly, in the front parking lot there was a truck parked that was filled not only in the back, but in the cab with garbage all the way to the ceiling, the front doors of the truck were slightly a jar, and you could see the entire truck was filled with garbage like it’s probably been there quite a while and is almost being used as a dumpster.

Family_with_children

2/10

Poor

11 May 2026

Randy

Place was dirty, felt unsafe and smelled like cigarette smoke . Should not be listed on Expedia ! We would never stay in a place like this and we did not end up checking in. We went to another hotel for the night.

Business Partner

2/10

Poor

07 Mar 2026

Matthew

Stayed here due to numerous 5-Star ratings but now believe they were all false. I’ve never paid $65 a night to squat somewhere but now I can mark that off the bucket list. Hotel felt very much like a half-way house and there’s nothing intrinsically wrong with that but would have liked to know before hand. Someone was heavily smoking on the second floor despite being a no-smoking property stinking up the place. Shower didn’t drain well and there were fist-sized holes in the bathroom wall and door. Very dated property. Pillows were plentiful though

2/10

Poor

19 Feb 2026

Jack

They stole my money, forced me to leave, and threatened to call the police.

Self

2/10

Poor

09 Feb 2026

Jada

everything was awf

2/10

Poor

08 Feb 2026

Jada

room and staff. everyone here is on drugs including the front desk clerk. and got in our room and there was a jar full of pee. then left for a couple hours and the staff had gone in our hotel room and went through our stuff this is not okay at all and i will be talking to them when i check out and ill be contacting the company. for the price i had to pay plus a 100 deposit this shouldn’t happen and people are smoking in hotel rooms the whole building smells like cigarettes

Leisure Family

8/10

Excellent

26 Dec 2025

Jeffery W

Quiet, secure motel. Ok breakfast and easy check out.

10/10

Exceptional

17 Dec 2025

Verified traveler

I didn't take advantage of the breakfast because I had my dog with me and couldn't leave her alone in our room. She would whine and cry and I didn't feel I should have her (on leash) in the breakfast area.

Leisure Pet

2/10

Poor

19 Oct 2025

Amy

Didn’t say due to the room having bed bugs.

Friends_and_family Family

4/10

Poor

16 Oct 2025

Sara

The first room we checked into had a trash can full of fastfood garbage and someone had obviously been laying in the bed. Our second room was better. However, the next morning we learned our key opened a room two doors down! (My mom went to the wrong room.) I should have checked to see if I could open other doors but I didn't want to find out.

Leisure Family

8/10

Excellent

13 Oct 2025

Elaine

Did not have breakfast, area was clean and fully stocked

Leisure Self

10/10

Exceptional

12 Oct 2025

Timothy

It was a nice and quiet stay really enjoyed our time

Leisure Friends

6/10

Pleasant

22 Sep 2025

kelli

Front desk man was great!! Very responsive.
Coffee/breakfast set up was convenient & nice for a motel.
Cons:
Bathroom door did not completely close.
TV's sound would continuously go loud then low - a bit annoying. To be fair we didn't ask the front desk to fix it. We had no time for this.

Leisure Partner

4/10

Poor

03 Aug 2025

Robert

No front desk attendant; had to call on phone. Room smelled like bleach. Room carpet felt wet the whole stay. General overall griminess. Sheets didn’t fit the bed properly. Even though a Super 8, we went ahead with the booking because of the Wyndham name. Definitely not worthy of the Wyndham name.

Leisure Partner

8/10

Excellent

02 Aug 2025

Claudia

Convenience

6/10

Pleasant

07 Jul 2025

Matthew

For the price not a very nice place..

Leisure Family

10/10

Exceptional

06 Jul 2025

Sara

Nice quiet property. Helpful front desk staff and very kind. Clean and comfortable. My only concern was the ice machine wasn't working.

Leisure

6/10

Pleasant

29 Jun 2025

Benjamin

Beds were not clean had to get sheets and change them ourselves

Business Family

8/10

Excellent

16 Jun 2025

Karen

No frills, basic hotel

10/10

Exceptional

11 Jun 2025

Michael

Starting with a very professional and friendly check-in to a totally pleasant accessible room (104), my wife and I found our stay an enjoyable departure from our regular Super 8 stays. The property is smaller than most, but affords a view of a lake from our window across a wide park-like area, with a covered cookout area that I assume is for guests. The town, Chisago City, Minnesota, has some of the friendliest and courteous citizens we have ever experienced. It is an outdoor and lake destination for sports and a variety of lake recreation. I recommend it for value and price point.

Partner

6/10

Pleasant

09 Jun 2025

Verified traveler

Not worth the price under circumstances

AC didnt work properly, floors were filthy, no soaps in dispensers, blow dryer was broken, smoke smell at night that did not come from hallway, and TV would freeze up. Hallways were disgusting. Language barrier with staff. Breakfast was good! Easy check out!

Self

10/10

Exceptional

24 May 2025

Cindy

Every member of the staff was helpful, authentically friendly and attentive. I look forward to staying again...
It is a nice place for the cost and conveniently located.

Business_and_leisure Self

2/10

Poor

17 May 2025

Ryan

Lo

Business Family

6/10

Pleasant

05 May 2025

Robert F

Had contractors staying at the property hard to park as all there trucks we taking up the spaces tearing the planters apart and grass area plus Saturday night 2am - 3 am bunch coming in the place loud and drunk.

Business_and_leisure Family

4/10

Poor

02 Mar 2025

Laurie

Dirty bathroom, dirty towels, exposed electrical outlets, missing safety bar on door, desk chair held together with duct tape, wonky HVAC unit, place smelled like weed, had to ring for reception desk.

Leisure Partner

4/10

Poor

16 Feb 2025

Verified traveler

Very outdated and not clean. Went to breakfast at 7 and no plates or cups. Waffle mix was gone and no syrup. Coffee was good.

Partner

2/10

Poor

02 Feb 2025

Stephanie

There was blood pn the ac unit. Sand and hair in jet tub. Jetted tub didnt wirk. No sound on the tv wouldnt work. Bed not made. Gross nasfy stains on the chairs. Looked like had been usrd for a sex party then left uncleaned. Bmy husband and i left after out dinner out. We wouldnt stay there. Im very unhappy and took pocture

Leisure Partner

4/10

Poor

22 Jan 2025

Miranda

The room had a dirty tub, and dirt all around the room. Fridge didn’t work. Breakfast didn’t have all the options that are offered.

Business_and_leisure Family

2/10

Poor

18 Jan 2025

Lew

Dirty room, debris on the floor in bathroom like it wasn't swept. Sink wasn't clean and faucet had smudges all over it like it wasn't cleaned properly. No waste basket in our room. Door knob to bathroom was loose and starting to fall out of door. Faucet was loose as well. Towel rail falling out of wall and did fall off twice while putting towel back on. Shampoo, conditioner, and body wash dispensers in shower were empty. We were the first ones to breakfast at 6:30- it wasn't stocked at all. We took the only 3 plates and forks that were there and couldn't find anymore for our party of 5, nor was there anyone to ask. The coffee was like tar, the juice machine didn't work, the waffle batter produced a bitter waffle (didn't know waffles could taste bitter) because I'm sure the batter was old and expired. We ended up going elsewhere for breakfast. Basically, not much to brag home about. Find a nicer hotel that staffs appropriately, cleans, up keeps, and fully stocks what you are paying for.

Leisure Family_with_children

2/10

Poor

17 Jan 2025

Justin

This is the most disgustingly horrifying hotel I’ve ever laid eyes on. The photos are adorable and make it look like a super cute boutique hotel. It’s anything but. If I hadn’t been on the road for 12 hours, I would have left.

Leisure Partner

10/10

Exceptional

03 Jan 2025

Barbara

Awesome price! Comfortable bed!

Leisure

2/10

Poor

28 Dec 2024

Sassha

The reviews and pictures were great so we booked this place for 2 nights but left after 8 hours. We didnt feel threatened but the security latch was inoperable and the lock on the door had been altered. The room was not clean and neither was the office chair or fridge. We kept our luggage in the bath tub. The shower bar was falling down with the exhaust fan dangling from the ceiling. Willingly forfeited the money from the second night reservation and went somewhere else.

Partner

2/10

Poor

28 Dec 2024

Matthew

Dirty unclean unprofessional

Business Family

6/10

Pleasant

25 Dec 2024

Melissa

I will start with the positives. The staff was friendly at check in, and helping us when we could not find the TV remote. The hotel was easy to find, and close to gas stations, and the hwy. The negatives, the room desperately needed a deep clean. Dust was caked on in places, and dead bugs in the light fixture. Fresh paint that matches the walls would help to liven up the room. The property itself needs improvement as well. If you need a place to just sleep, this is it. But definitely would be a beauty with just a few simple touches.

Leisure Family

2/10

Poor

14 Dec 2024

Monique

I checked in and found our room to be dirty. Surfaces had not been cleaned after the previous guests and many areas had not been dusted or cleaned in a long time. The bed sheets were inside out and there was hair on the counters. I asked for a refund and was not given one nor was I offered a different room. Very disappointed.

6/10

Pleasant

29 Nov 2024

Elliott

The staff was very helpful but booked king suite type room but heater was broken so staff quickly got me moved to regular room as heat is more important than size of room. Quick and close and convenient for Chisago city other wise stay in Hinkley Casino much nicer and cheaper.

Business_and_leisure Self

6/10

Pleasant

11 Oct 2024

paul

Quite when i was there, comfy bed

6/10

Pleasant

08 Oct 2024

Kimberly

Property is older but maintained. Negatives were my room appeared to have missed the vacuum & the breakfast items were minimal & the milk in the cooler was warm.

Leisure Self

10/10

Exceptional

04 Oct 2024

Diane

the property is right in town and you could walk anywhere

Partner

4/10

Poor

30 Sep 2024

Michael

If this motel has the only room available, go to another town or stay home

Leisure Family

8/10

Excellent

17 Sep 2024

Ann

All the desk staff were very friendly and knowledgeable. The only negative about our stay was that our room had a window facing the freeway and it was noisy.

2/10

Poor

01 Sep 2024

Benjamin

We ended up not staying the night! The room had a terrible smell to it! The bathroom door did not close all the way! The beds were very broken down.

Leisure Partner

6/10

Pleasant

26 Aug 2024

ALIYOU

Good

Business Family

8/10

Excellent

17 Aug 2024

Joyce

It was clean and the staff was exceptional however someone set their car alarm off at about 3am and again about 4 am. Right outside our window ( not much the staff can do about that.) I also prefer tile or hardwood floors, carpet never feels clean to us. Just a preference.

Leisure Partner

6/10

Pleasant

14 Aug 2024

Geraldine

Room wasn't ready when we arrived for 3:00 check in. Had to wait 20 minutes.

4/10

Poor

11 Aug 2024

Terry

Bed was comfortable. Carpet waa very dirty, bathroom door would not close, hair dryer fell off the wall, tv would not work, poorly completed and messy contract work, dirty breakfast area with limited items, fron t entrance was not welcoming and dirty.

Leisure Partner

8/10

Excellent

11 Aug 2024

Verified traveler

Poor

Room was dusty. Had cobwebs in corners, gap between door and frame allowed hallway night in the room. Hair in tub and bathroom floor.

Friends_and_family Family

6/10

Pleasant

31 Jul 2024

Verified traveler

No shower gel in shower. Internet doesn’t work well

Partner

10/10

Exceptional

26 Jul 2024

Mark

Easy pre check in online made checkin very quick. Staff was awesome. Rooms were older and small but great for the price. Breakfast was small but had waffles. Highly recommended for the price.

Leisure Family

10/10

Exceptional

23 Jul 2024

Nancy

Nice place for price

8/10

Excellent

22 Jul 2024

Richard

Awesome smiles!!!

2/10

Poor

17 Jul 2024

Eric

Smelled of mildew and the carpet left our socks black with dirt. All 5 soap (hand,shampoo,conditioner, etc) were empty upon check in. Towels had stains. Outside of the building is so run down and looked nothing like the photos posted online.

Leisure Family

2/10

Poor

16 Jul 2024

Colin

Beds were horrible, breakfast was a joke, and the place was not clean.

Leisure Self

4/10

Poor

14 Jul 2024

Kyler

It looks like the last time it was cleaned it was opening.

2/10

Poor

14 Jul 2024

tammy

mold was all over shower curtain, frig and the ice machine and mold and diet in it. Moise traps were breakfast was serviced. Dog poop all over carpet on both sets of stairs, hand railing loose from wall not safe. tried to talk to someone before i ledt amd noone was in office. online chat asked for refund they refused. this place should be shut down.

Business_and_leisure Friends

6/10

Pleasant

13 Jul 2024

MARLYS

No soap I’m bathroom

10/10

Exceptional

06 Jul 2024

Richard

The hotel is in a great location near all of the stores, restaurants and bars. The room was perfect for what I needed and the bed was super comfortable. I travel frequently and the bed was one of best I have ever slept in. Less than a minute and I was fast asleep.Thank you Super 8!

Leisure Family

4/10

Poor

28 Jun 2024

Lynnea

Very run down property. Strange smells. Needs some updating. wanted to pay at check in but I couldn’t my card was already charged.

Business Self

4/10

Poor

26 Jun 2024

Yuxiao

Their shampoo and conditioner smell like pee.

Friends_and_family Family

4/10

Poor

25 Jun 2024

Jouni

Very quiet, but old and in need of repairs.

Leisure Partner

6/10

Pleasant

11 Jun 2024

patricia

Beautiful setting. There was never anyone at the desk. Deer smell in the bathroom. Dirty coffee cups in the room.

Leisure Pet

6/10

Pleasant

10 Jun 2024

leonard

The property is old but the room was clean. The hall ways were disgusting and stairs were filthy.
The front desk to check in had bullet proof glass with a small slot under to hand things.
I did not feel safe at this location.

Leisure Self

6/10

Pleasant

10 Jun 2024

Wayne

Advertised as a king bed, it wasn't.

Leisure Family

10/10

Exceptional

06 Jun 2024

Jessica

Quiet location and very friendly staff.

6/10

Pleasant

27 May 2024

Sarah

The rooms were clean and the beds were very comfortable. Our room (202) did not have a smoke detector and the interior door guard was missing on our room door.

Leisure Friends

2/10

Poor

19 May 2024

Tera

This property was in complete disrepair. The outside was dirty, the stucco was falling off, and you could clearly see where the top and bottom floor met due to large cracks. The front lobby was tiny, disorganized and filthy. I asked to see our room prior to checking in and was denied and told we'd be happy. After checking in, we went up to our second-floor room. Several of the doors to the rooms had large gaps around them including our room. Our room had the security lock busted clear off and there were keyhole accesses from outside the room. The air conditioner had fallen partially out of the wall and you could see clear through to the outside. We said we did not feel safe staying there and were refused a refund on our two-night stay. They told me to contact expedia, which i did, and was told there is nothing they could do as we were beyond the cancellation time. I was offered a $25 coupon by expedia. Totally unacceptable.

Business Partner

8/10

Excellent

10 May 2024

Sandra

The motel was very clean and staff worked hard to accomodate with friendly and prompt service

8/10

Excellent

08 May 2024

Kathy

Staff was friendly on the phone, and in person.
Room was quiet, clean and decor appeared newer. Parking was very convenient.
The only downside was the $100.00 deposit required to stay there. Also, either the wall soap dispenser was almost empty, or it was just not easy to use. Tried the shower dispenser, had the same luck. Sorry, not a fan of the wall dispensers!

Leisure Partner

8/10

Excellent

05 May 2024

Denise

There was an issue with some minor cleanliness but it was taken care of when i brought it to their attention. The beds were comfortable and the front desk attendents were very friendly and helpful.

Friends_and_family Family

4/10

Poor

29 Apr 2024

James

The gentleman who checked me in was very friendly. When I got to the room, the TV was not working/not receiving a cable signal. When I moved the night stand out to access the power outlet, there were candy wrappers behind it. The bottom inch or so of the refrigerator was rusty. The chair at the desk was quite dirty and all the furniture was beat up.
The bathroom was clean and the bed was pretty comfortable. It was very quiet. I did not hear other guests. I had to leave early in the morning, so I did not get to try the breakfast.
Overall, it wasn't terrible for the price I paid.

Leisure Self

4/10

Poor

20 Apr 2024

Jason

They charged a 100 deposit for the night. They did not say anything about this online when booking. They guy at the front desk was very helpful and willing to work with us. Our room was very small bathroom was as well. Our room was on the second floor there was no elevator for a disabled person. The railing at the top of the stairs was falling off was not secured at all. There breakfast was not the best. The waffle maker did not cook all the way threw. They told us if we wanted the gym or pool that it was another 15 dollar charge person and that it was not on the property had to go across the street. We will not be staying here again.

Leisure Partner

10/10

Exceptional

20 Mar 2024

Lisa

The rooms were recently updated which was nice but the carpet was sticky and disgusting. The paint from when they updated was on the new tile and the shower surround. I don’t any taping was done when they painted. The beds were comfy and the staff was great!

Friends_and_family Family

6/10

Pleasant

04 Mar 2024

Skylee

Front desk manager said breakfast is available in morning went down in morning it was all dark nothing set up it was well past 7am on a week day

Business

10/10

Exceptional

03 Mar 2024

Verified traveler

Relaxing trip to get away. The clerk came and helped me set up my dvd player, he was very helpful.

Self

4/10

Poor

13 Feb 2024

Verified traveler

Cold

Fine room not sure if tub is cleaned so we cleaned it ourselves after finding brown gunk. Heater broken and it's 25°F outside so it's a bit chilly without the jet tub turned on.

Partner

4/10

Poor

21 Jan 2024

Verified traveler

Not so super

The only redeeming quality this hotel had was that the gentleman working the front desk was friendly. When we first entered our room it was easily 90 degrees. We immediately opened the window (it was -5 outside) it took at least 3 hours for our room temp to feel comfortable. There were hairs on our sheets and pillows, the carpet was dirty and the whole place had a strange overpowering smell.

Friends_and_family Family

8/10

Excellent

15 Jan 2024

Daniel

About what I expected for the price. The proprietor was very good and accomodating.

2/10

Poor

12 Dec 2023

Andrea

the wall heater didn’t work- it was literally like 50
Degrees in room. There was no shampoo or conditioner in the dispenser in the shower. All the staff was not necessarily rude, she was not friendly at all.

Self

2/10

Poor

09 Dec 2023

Sarah

There were black pubic hairs all in both of the beds, as well as what appeared to be dog fur. The blankets were used/ slightly brown as though person before had used spray tan and bedding was never changed. The heater did not work. There is a zero refund policy we just left.

Business Friends

10/10

Exceptional

23 Nov 2023

SARAH

Joy was wonderful she made our stay very comfortable. definitely well be coming back.

Business Family

2/10

Poor

13 Nov 2023

Aaron

Bedding was stained, furniture was dirty, wall outlet didn’t even have a cover to hide the wiring…

10/10

Exceptional

29 Oct 2023

LINDSEY

the staff was friendly

Leisure Partner

2/10

Poor

23 Oct 2023

Brody

Stained pillows, cords hanging out of the wall. Charged extra for pet which wasn't explained in booking. Very run down... when i told the qorker in the front about the problems there was no attempt to remedy any situation.

Leisure Family_with_children

10/10

Exceptional

08 Oct 2023

Susan

Clean, friendly staff.Could use some updating in the toilet shower area.

Leisure Family

10/10

Exceptional

04 Oct 2023

lisa

You get what you pay for my room was clean and staff was nice and breakfast just like any other hotel.
Also way better than the Amerivu in Chisago

Business Self

10/10

Exceptional

04 Oct 2023

LINDSEY

I had no problems despite some the other reviews I read the place was small and nice. My room was clean and Joy at the front desk was lovely

Leisure Partner

2/10

Poor

01 Oct 2023

Mariah

My room smelled terrible. There was a group of people getting drunk in the parking lot and they left their cleaning supplies in our room. Vacuum and febreeze. My pillow also smelled bad

Leisure Friends

4/10

Poor

28 Aug 2023

Cheryl

Was not comfortable

8/10

Excellent

26 Aug 2023

Verified traveler

Cockroaches in the room . My dogs were freaking out since they don’t like any crawling creatures

Friends_and_family Family

8/10

Excellent

21 Aug 2023

Byron

The room was clean, and king bed was fit for a king

Business_and_leisure Self

4/10

Poor

20 Aug 2023

Sheryl

Property was run down. I don't think it has had any upgrades since it opened. The common areas were disgusting. For what we paid for the room I expected something a lot nicer than what we got! Our room had a foul odor. It smelled musty and moldy. I would never ever recommend this property! If that's what the standards are for a Wyndham property I will definitely not stay at one of their properties again!

Leisure Partner

6/10

Pleasant

15 Aug 2023

chris

Bed and pillows were very comfortable. Need new carpeting, felt very mushy, like the floor is rotted underneath. Breakfast was good but only 2 tables for people to eat. Had to go back to the room to eat our breakfast.

Partner

4/10

Poor

06 Aug 2023

Amy

The outside grounds were inviting and staff were friendly! The bed was comfy, but the cleanliness of the room was very disappointing, despite the overpowering smell of cleaners. Under/near the bed was littered with food debris, wrappers, and miscellaneous clutter/dust. Towels were stained, and thin. The ice bucket lacked a lid and was cracked. Flushing the toilet required opening the tank each time. The room needs a thorough cleaning and requires attention from maintenance.

Leisure Partner

10/10

Exceptional

31 Jul 2023

Maureen

Thumbs up!!

This Super 8 was wonderful! Rick and Joy at the front desk were such a delight in their accommodating me on my stay. The room was clean and comfortable and most of all quiet. The breakfast was good too and the view gorgeous. Highly recommend!

Self