Name: Quality Inn Keystone near Mount Rushmore
Address: 231 Winter Street, Keystone, 57751, US

10/10

Exceptional

16 Jul 2026

James

Everything was very nice from the rooms to the free breakfast and the staff at every station was very helpful

Friends_and_family Family

4/10

Poor

14 Jul 2026

Lisa

The location was great. The front desk clerk was quick once she got to the desk. Breakfast was the typical eggs, sausage, waffles, etc. The hot tub was nice and warm.
Unfortunately, the room did not cool off with the a/c running. The hallways were extremely warm. Light was coming in under the door and beside the door. The curtains were not fully attached at the top of the window so a lot of light was coming in through them. There was also quite a bit of noise through the night and early morning hours. The inefficiency of the a/c, the inability to get the room dark, and the loud rumbling made for a restlessness night.

Partner

10/10

Exceptional

14 Jul 2026

Thomas

Great

Business

6/10

Pleasant

14 Jul 2026

Diana

Great place to stay! Breakfast was cold most mornings but the rooms were spacious. The ac could have been a bit colder. And the ice machine was broke. But it was a nice place to stay and the staff was helpful.

Family_with_children

8/10

Excellent

14 Jul 2026

Roxane

The bed and pillows were very comfortable.
The breakfast food wasn’t very hot.
Most of the staff didn’t speak any English so it was hard to get help.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

James

When we arrived, the girl at the desk was eating and aloof, due to she let us load the cart with our luggage, knowing our room was on 2nd floor and we'd have to drive up to the 2nd level to get to it. Once we got through that annoyance, everything else was excellent. Comfortable and very clean room & hotel. Nice breakfast & great location by all the shops and Mt.Rushmore!

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

barsha

Everything was awesome

Family_with_children

6/10

Pleasant

12 Jul 2026

Paul

Nice staff

Friends

10/10

Exceptional

12 Jul 2026

Rhonda

great location

Family

10/10

Exceptional

12 Jul 2026

glen

The room was serviced every day which isn’t common anymore.
The staff were friendly and helpful.
The location was a perfect location for all of our excursions.
Thanks to everyone for a memorable trip to Keystone.

Partner

8/10

Excellent

10 Jul 2026

Kathy

Parking was a little bit difficult.

Partner

8/10

Excellent

09 Jul 2026

Jamaal

Parking sucks

Family_with_children

6/10

Pleasant

08 Jul 2026

Daniel

The parking was great and room was located in ideal location for walking. Breakfast lacked options like simple bananas or even apples would have been nice to see. Room was small but quiet and comfortable, I booked a kitchen option on Expedia and paid more but was given a basic room so not sure what happened there. Overall nice hotel and great sleep.

Family_with_children

8/10

Excellent

08 Jul 2026

David

Everything was great except that the parking was difficult. Tight spots, not enough spots, and I scraped badly trying to get up the ramp. Don't come with a car with low ground clearance or a Van.

Partner

6/10

Pleasant

08 Jul 2026

John

Overall, we had a good stay. The hotel is conveniently located near Mount Rushmore and makes a great base for exploring the Black Hills.

The room was clean and well maintained, but it is definitely showing its age. The bathroom, in particular, was quite small and cramped. While the accommodations could benefit from updates, everything was clean and in good working order.

The pool was comfortable, and the hot tub was warm and relaxing. I did notice the presence of chloramines in the hot tub, suggesting the water chemistry could use some attention, but it didn’t significantly detract from the experience.

The complimentary breakfast was basic but adequate. It featured a self-serve waffle station, scrambled eggs, sausage, cold cereal, toast, muffins, and apple and orange juice. It wasn’t elaborate, but there were enough options for a satisfying start to the day.

Overall, this is a solid value if you’re looking for a clean, well-maintained hotel in a convenient location and don’t mind somewhat dated accommodations.

6/10

Pleasant

07 Jul 2026

John

Old hotel, old room. It had a terrible odor. What bothered us was you could open a sliding glass door and step into a little area overlooking Keystone downtown. However, to the right and to the left was a small type iron gate looking into the neighbors area. On both sides. It was totally open for three rooms. Very disturbing. If you left the slider unlocked, your neighbor would have access to your room.

Partner

6/10

Pleasant

06 Jul 2026

Wendy

We noticed the chair in our room was quite dirty and worn on the arms. It really needs to be replaced it looks terrible. Parking was a challenge. I understand that the building is backed up to a large rock so they a limited but there didn’t seem to be enough parking spots.

10/10

Exceptional

05 Jul 2026

glen

The room was very clean and the staff was very friendly and accommodating.
We decided to stay a few extra days so they took care of that and we were able to keep the same room.
The location was perfect for a home base for all of our excursions.

Partner

10/10

Exceptional

05 Jul 2026

Heather

Clean. Great location. Would definitely stay here again when visiting the Black Hills.

Family_with_children

8/10

Excellent

03 Jul 2026

Richard

The hotel is located right in Keystone. There is a gas station and a few places to eat. The hotel is convenient and clean, though the rooms are small and do not have a view - they look at a rock wall. The breakfast is okay. Our room was near the indoor pool, which isn't closed off from the hallways but closes at 10pm.

Family

6/10

Pleasant

02 Jul 2026

Sandra

Parking was tight. Staff was great.good breakfast. I think I was charged more than I signed up for.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Tatiana

I love this hotel. The staff are amazing!!!

Partner

10/10

Exceptional

30 Jun 2026

Yeny

Él personal fue amable, las habitaciones limpias, solo el sitio para desayunar un poco pequeño no cabíamos muchas personas

Family_with_children

2/10

Poor

30 Jun 2026

Patrick

Mold in multiple rooms, pool chlorine can be smelled anywhere in the interior of the building. If staying on 2nd or 3rd floor will be asked to drive up the ramp, given sloping will likely scrap the bottom of the car.

Seems like a nice place many years ago but has been left to disrepair.

8/10

Excellent

29 Jun 2026

Lorri

Rooms were pretty clean. Our shower wouldn’t work, told the gentleman at the desk and he came right away and got it working but the water wouldn’t shut all the way off. Parking isn’t good. It’s an alright hotel that’s reasonably priced.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Kevin

It was very easy to get to and check in.
Didn't realize that there was indoor rooms ( hotel) and outdoor rooms ( motel).
We stayed in the outdoor room which was fine, but did end up getting woken up by some kind of dumpster noise.
The room was fine just to sleep. Didn't have use of a fridge but wasn't a big deal.
The shower I did have trouble shutting off so it ended dripping all night.
Breakfast was available and had decent options.
Overall a good place to stay. Clean and safe.

Family

10/10

Exceptional

28 Jun 2026

Martha Denise

Parking was easy. Rooms clean and nice

Family_with_children

10/10

Exceptional

27 Jun 2026

NhuVu

the location of the hotel is great, very close to everything in Keystone. The hotel seem a little old but well maintain; very friendly staff. I will definitely consider staying here again next time visiting Mount Rushmore and surrounding are.

Family_with_children

8/10

Excellent

26 Jun 2026

Andrew

The upgraded rooms have a balcony which is nice. Pretty limited breakfast options but do have the waffle maker.

On the expensive side for the hotelstar level.

Very small bathroom and sink outside the bath which some may object to.

6/10

Pleasant

26 Jun 2026

Megan

We rolled into town late, it was easy to reserve a room online and they were expecting us when we arrived. Room was clean and great for a quick night of sleep. Location is perfect being walkable to shop and restaurants. Breakfast was good - lots of options hot & cold. Overall this location works if you are looking for fancy.

Family_with_children

10/10

Exceptional

25 Jun 2026

Michael

Only problem was the WiFi. You had to enter the password every time you used your phone.

Friends_and_family Family

8/10

Excellent

23 Jun 2026

Jeffrey

Good hotel overall. Helpful, friendly staff; decent, clean room; clean pool; standard buffet breakfast. No body wash, but had bar soap. Shampoo, conditioner, and lotion dispensers were all completely empty, had to call desk for refills. Staff was pretty quick to fix the issue and without complaint or feeling put out. Sink drained very slowly. Great location! Immediately in walking distance to several shops, restaurants, etc. along boardwalk.

Family_with_children

10/10

Exceptional

22 Jun 2026

Jennifer

Pool area needs an update

Family_with_children

8/10

Excellent

22 Jun 2026

Bradly

We travel all the time and usually things go smoothly. This was by far the worst check in we have ever experienced. It is hard to imagine what the clerk was doing as he sat and stared at the computer screen, but it couldn't have been filing in any registration software. It took almost 35 minutes for him to give us the key and then they didn't have a handicap room as we had booked. The room was fine, the bed was really comfortable and the location was fantastic, but the clerk? Who knows.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Inesa

Good room

Family

6/10

Pleasant

21 Jun 2026

Heather

The best thing about this hotel is that you are basically as close to Mount Rushmore as is possible and right along the busy, fun boardwalk of Keystone. Due to the landscape (this hotel is basically built into a cliff), it is all very crowded. Parking was up a very steep ramp right off the busy curved street and was likely to be almost full each time. (We always found a spot, though!) Our room was on the second floor and had an outside entrance facing this parking area. The room itself was pretty small and kind of of dated. The bathroom was impossibly small. The cleanliness wasn't the best as I looked harder at certain things. It was an \"all right\" room in a super cool location. Fussy people would probably rate this place lower. The breakfast area was very crowded each day and it was hard to find a seat in. The front desk man at check in was very kind.

Friends_and_family Family

4/10

Poor

21 Jun 2026

Mary

Beds are so soft my back aches in the morning. Shower walls are slimy feeling. Room a/c rattles continuously. Breakfast that is included is poor. Parking garage is tight with pillars that make it difficult to get in a space. Ice machine not working. Wifi iffy at best. Insufficient outlets. The name Quality is a total misnomer. I would never stay at a Quality inn again

Family

8/10

Excellent

21 Jun 2026

Travis

This a great budget hotel central to Mt Rushmore, Custer, Badlands, etc. The property is a little dated but it was clear the staff cared, kept things clean, and well maintained. There is a nice pool with a small hot tub that lots of families were enjoying. The breakfast was a little lacking, but it was something to eat with a few hot options. The parking was also a bit limited with a tight lower level and an upper level that has a very steep ramp. Overall, we were impressed with the quality of the property for the price!

Family

4/10

Poor

21 Jun 2026

Julia

The room was cleaned ok, not the worst, not the best. There was about a 2 inch gap under the door and a mouse came in our room and ran back out again. Since it was 10pm, and the mouse ran back out, we just shoved towels under the door and got everything off the floor. When we told the front desk gal in the morning while checking out, she didn't seem to care, just said ok. They really need to put a sweep under the doors and get some pest control. I understand it is the mountains so you can't control the animals and pests, but you can do things to try to prevent them from coming in the room. I would just suggest requesting an interior room to prevent mice or other critters coming in unless they fix the gaps under the doors.

The parking lot was really dirty with trash everywhere.

The pool and hot tub were fun and we did enjoy that.

Family_with_children

10/10

Exceptional

17 Jun 2026

Kimberly

Great place to stay downtown Keystone- parks ate close.

Friends

6/10

Pleasant

17 Jun 2026

Robert

The rooms were clean and comfortable EXCEPT for the toilet was so small and low that it was hard to use. The common hallways and lobby restrooms were dirty. two of the three ice machines were out of order.

Family

10/10

Exceptional

16 Jun 2026

Sarah

We would stay here again! This hotel is very conveniently located. Our room was very clean. We stayed with our 2 young kids and the pool and hot tub were a great at the end of the day.
We rented the queen suite and having an added enclosed balcony was great. The breakfast was hot and always stocked. Our only complaint was the hair dryer in our room didn’t work but this was not a huge deal. The parking was tight but we were happy that there is on site parking.

Family_with_children

8/10

Excellent

15 Jun 2026

andrea

Irwin at the front desk was Amazing!

Partner

8/10

Excellent

15 Jun 2026

William

The room was small, the bathroom SMALLER. It was a conveniently located property for what we wanted to do. It is definitely old and care-worn, but it was clean, the staff friendly and helpful and the breakfast was adequate. Parking was not so good. Very small area and difficult to maneuver if you have a larger vehicle, which we did.
Overall it was good and the price good for the area.

Partner

8/10

Excellent

15 Jun 2026

Mary Jo

?

Partner

6/10

Pleasant

14 Jun 2026

Julie M

The hotel was older. The parking area is very tight if you are driving a truck.

Family

8/10

Excellent

13 Jun 2026

William

This hotel is a little tired & worn but it was clean. Our beds were made every day. Breakfast was fine. The parking was not good, especially the second floor. Very tight. Location great for what we needed.
Our bathroom door was locked one day when we got back. The front desk was very responsive but my husband was able to get it open with the flathead screwdriver in his Swiss Army knife before the gentleman got there.
Staff we saw were very nice.

Partner

6/10

Pleasant

12 Jun 2026

Lisa

The room was not the cleanest for the price. The bathroom had hair on the floor as well as dirt. They have you sign something before you even see the room, that says you will accept the conditions of it. The pictures aren’t accurate, the rooms are much smaller. I wouldn’t stay here again.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Elida

Staff was great at night when we arrived. She was very helpful and bilingual.

Friends_and_family Family

6/10

Pleasant

12 Jun 2026

IAN

Rooms were clean and comfortable, staff was good. The hot tub was not clean and needs to be drained and disinfected, that is our only complaint. Breakfast was as expected for this type of hotel, not bad.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Elaine

Nice place. Quiet, good breakfast

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Jorge

Listo

8/10

Excellent

08 Jun 2026

Bonnie

It was a good place to stay, nice town, convenient for the places we went.

Partner

8/10

Excellent

03 Jun 2026

Jesus

Everything en general was good, breakfast normal as in any hotel chain, the only bad point: the A/C was really noisy.

Partner

4/10

Poor

02 Jun 2026

Timothy

It was a nice hotel, but when we checked in, they gave us a room that we had reserved.But the door would not lock. While we were waiting for him to come fromthe front desk, we realized the television had no sound. He messed with the door and we were able to at least lock the top flat.However, when we went to leave the next morning for our excursions, the door wouldn't shut at all. We had to take everything out of our room to make sure no one stole anything because the girl at front desk said nobody could do anything about it until ten o'clock. We got back at noon and they still had not fixed the door and before we would be able to

8/10

Excellent

01 Jun 2026

Sharon

Very friendly helpful staff. The shower didn't work. Comfortable beds, and breakfast was good

Family_with_children

6/10

Pleasant

31 May 2026

Charles

Hot water was hotter from the sink than from the shower! Miserable shower after a long drive.

Family

10/10

Exceptional

31 May 2026

Michelle

Clean quiet room - enjoyed our stay

Partner

8/10

Excellent

27 May 2026

Pao

Breakfast was good

Friends_and_family Family

6/10

Pleasant

27 May 2026

Chad

Parking is tight. Hotel is older and needs repairs. I.e. tub slow drain, tp holder fell off wall, smell, garbage - used, broken equipment scattered around property.

Family

10/10

Exceptional

26 May 2026

Juan

Great place to stay for a quick night. Staff was friendly and very quick. Would stay here again and would recommend

Friends

4/10

Poor

20 May 2026

Pam

The hotel is very old and run down. 2 floors did not have a working ice machine. The shower in the tub did not work properly or drain properly.

Partner

8/10

Excellent

19 May 2026

Robert L

Good breakfast, older hotel

Partner

8/10

Excellent

17 May 2026

Kate

Rooms didn’t get cleaned during stay other than towels and soap. Could’ve used a vacuum or something but no biggy. Won’t affect our choice to stay again so long as the price is good

Partner

10/10

Exceptional

17 May 2026

Heather

Great location! 10 minutes from Mt Rushmore. Shopping and restaurants across the street. Great value and good warm breakfast items.

6/10

Pleasant

14 May 2026

Teresa

Had to check out after 1 night & book elsewhere--hot water issue. They offered us another room & let me test the temperature, but also lukewarm. Property was fine other than that.

Partner

10/10

Exceptional

14 May 2026

Carlene

We stayed one night after visiting Mt Rushmore. The price was reasonable, the rooms were fine, and the breakfast was good. If you need just a night or two only two miles from Mt Rushmore, this is a decent place to stay.

Partner

10/10

Exceptional

12 May 2026

Curtis W

Location was great, the staff were friendly and property in general was well maintained. Our shower mechanism did not work particularly well, however. We made due with it for our stay but notified the staff at checkout. We would definitely stay here again.

Partner

10/10

Exceptional

01 Nov 2025

Chris

Very clean!

Leisure

10/10

Exceptional

28 Oct 2025

Sherry

This was the most \"homey\" room I stayed in on my 2 week trip across the mid-west!

Leisure Self

4/10

Poor

14 Oct 2025

Deborah

Pros: The hotel is well situated in Keystone and easy to get to.

CONS:

~~The BIG downside! The bathrooms! Literally 6 feet by 7 feet! You have to open the door, squeeze between it and the toilet, to get to the other side of the door to be able to close it! AND they had \"squatty pottys\"! You know, the kind that put your knees above your waist when you sit down! You better hope your quads are in good shape, since there's no grab bar to pull yourself up!

~~The breakfast is on the 3rd floor, but, of course the elevator was out.

Friends_and_family Family

8/10

Excellent

13 Oct 2025

Jane

A great restaurant right next door. Comfortable room.

Leisure Family

6/10

Pleasant

11 Oct 2025

leslie allan

room was very tiny.

but breakfast was a positive

Leisure Family

6/10

Pleasant

10 Oct 2025

Jason

Guy at the front desk was very weird. The elevator doors sounded like thunder every time they opened or closed. Wouldn’t have been a problem but our room was next to the elevator.

Leisure Partner

2/10

Poor

08 Oct 2025

Danette

There were bugs in the pool, bugs in the room, some weird powder on one of the mattresses. Tried to contact someone about the bugs, never could find a person and when I did he was visiting with his family in the lobby.

Leisure Friends

6/10

Pleasant

05 Oct 2025

Gary

The room is amall and bathroom smelled like disinfect spray that wouldn't go away. Bathroom definitely needs uodated and cleaned.

Leisure Friends

6/10

Pleasant

04 Oct 2025

Verified traveler

Great location, old inside rooms but was clean

Leisure

6/10

Pleasant

03 Oct 2025

Alexander

it's ok but I would look for other options for this kind of price.

Leisure Family

10/10

Exceptional

02 Oct 2025

Michael

Having 3 beds was great for a family of 6. The pool was amazing for the kids.

Friends_and_family Family

10/10

Exceptional

01 Oct 2025

Rigoberto

We're good

4/10

Poor

30 Sep 2025

Betsy

Not Great

Parking was TERRIBLE! Very difficult to get in/out of parking garage without hitting another vehicle or a concrete pillar. Hotel needs major updating. Carpeting was filthy and my suggestion is to not wear white socks in the room. Outside hallways/stairways were dirty as well and that flooring looks decades old. They could have at least provided USB/outlet extensions as the electrical outlets were few and far between. The hair dryer was hard-wired into the wall and did not work. The front desk loaned me a hair dryer - also did not work. So disappointed with our stay - the biggest positives were comfortable beds and great water pressure and plenty of hot water in the shower.

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

Sarah

Perfect location great room

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Jay

Everything was great

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Gilberto

Good

8/10

Excellent

27 Sep 2025

James

Older property with minimal updates.solid stay.

Leisure Family

8/10

Excellent

27 Sep 2025

Gina

Beautiful area

An older hotel. Adequate breakfast. Just needed a place to shower and sleep. Friendly and helpful staff

10/10

Exceptional

26 Sep 2025

Lee Ann

Was supposed to receive housekeeping every two days but got it every day. Close to our attractions. Friendly staff. All good. We were very pleased.

Leisure Friends

6/10

Pleasant

25 Sep 2025

Tim

Great location for travelers on a tight bidget.

The hotel is conveniently located in Keystone and good for travelers on a budget but needs updates to plumbing and interior.

Partner

6/10

Pleasant

24 Sep 2025

Dale Leroy

The room was adjacent to the indoor pool and was very warm as a result. The staff did not monitor the pool hours and there was a pool party one night til 11pm

10/10

Exceptional

23 Sep 2025

MARY

Great breakfast, clean room

Leisure Family

6/10

Pleasant

23 Sep 2025

John

Close to Rushmore - not much else

If you want a place to stay near Mt. Rushmore, this is fine, but awfully expensive for the convenience. Bizarre room configuration (a jacuzzi tub completely open to the rest of the room, and walls suggesting two rooms were joined), scary upper level parking (don't try it with a low profile vehicle), damaged window screens, insects wandering around, water damaged rooms, sparse staffing. I wouldn't stay here again.

Friends_and_family Family

10/10

Exceptional

22 Sep 2025

MARY

Clean room. Good breakfast

Leisure

10/10

Exceptional

21 Sep 2025

Candi

The beds were amazing and I would gladly go out of my way to stay here again .

Leisure Partner

8/10

Excellent

21 Sep 2025

Lisa

Location to Main Street Keystone was perfect!!
Enjoyed the hot tub and free breakfast.

Leisure Partner

8/10

Excellent

20 Sep 2025

Bruce

The facility was clean and location was convenient to several dining options, shopping and attractions. Appreciated parking area on the 2nd level where our room was located. The included breakfast had nice hot & cold offererings. This is obviously an older property and could use some updated furnishings. Our room was too small for 2 queen beds & it was quite cramped. No way it could accould accomodate more than 2 guests comfortably. The interior lighting was poor and the diverter on the shower/bath was hard to operate, but for a 3 day stay Rm 211 was fine.

8/10

Excellent

18 Sep 2025

Brenda

All good

Leisure Family

8/10

Excellent

17 Sep 2025

TARA

The hotel and room was clean and it was decent priced. Very easy access, and conveniently located for our trip.

Partner