Name: Keystone Boardwalk Inn & Suites
Address: Winter St, 250, Keystone, 57751, US

8/10

Excellent

30 Jul 2026

Sean

We enjoyed our time there, staff was very friendly at the front desk. We talked to them on numberous occasions. the property is located in a great location to everything in Keystone. WiFi is a little weak, and property seems a little dated, but good for what we needed. We will absolutely stay again when we are in the area.

8/10

Excellent

24 Jul 2026

John

Very dated and needs carpets replaced but other than that it is a nice convient location.

10/10

Exceptional

22 Jul 2026

Amy

Room was clean and large had a suite booked. , they do. Not have air on so room needed to cool down. Decor a little dated, but again it was clean, conveniently located and felt safe.

10/10

Exceptional

20 Jul 2026

Mark

Really like this place a lot the rooms were big. The coffee and tea were hot. I know that sounds weird but a lot of places it is.
The staff was helpful
The room was clean. We would definitely go back there again.

6/10

Pleasant

19 Jul 2026

Andrea

The property is old and in need of repairs/remodeling. The view across the street is a rundown very old trailer court. However, the staff is very nice and helpful. The mattresses & pillows were all just replaced and were very comfortable.

Partner

10/10

Exceptional

17 Jul 2026

PRANAY PONNAPPA

The place was very nice and well setup. The amenities were very good. The staff were very pleasant and helped with plans for the day. Would definitely visit again.

Friends

10/10

Exceptional

10 Jul 2026

John

This is a middle income, blue collar motel great place to use for a base good place to sleep. Extremely good staff. It’s clean. It’s comfortable. It’s not a five star hotel if you’re a Karen go somewhere else if you’re a regular person, it’ll be just great.

Partner

6/10

Pleasant

09 Jul 2026

Linda

We booked and paid for a larger room with kitchenette. We didn’t get that room and there was no ability to change rooms. Staff were nice. Room was rundown and dingy-looking. Won’t stay there again.

Partner

10/10

Exceptional

09 Jul 2026

Andrea

Room was clean and well stocked. We arrived after the lobby was closed, but a phone number was posted on the door. After a quick call, I was instructed to where I could find my room keys! It was so smooth! Excellent, honestly I couldn't recommend this place more.

Friends_and_family Friends

6/10

Pleasant

07 Jul 2026

Gustavo

No elevators and with a bad knee stuck on the 2 floor!!! No elevators that needs to be mentioned in your description!!!! It is not updated. For the price no breakfast just coffee. Location was good but there are other hotels updated with elevators! Expedia needs to let us users know when it’s a 50s motel not a hotel!

Partner

8/10

Excellent

06 Jul 2026

osbaldo

Clean rooms friendly staff

Family_with_children

8/10

Excellent

06 Jul 2026

Biswa

Nice

8/10

Excellent

04 Jul 2026

Nathan

The room was clean & quaint. Parking was limited, but there was an overflow lot down a ways. The shower was dated & not made for anyone over 5 foot tall. It was a great price for location compared to the other options.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Alyssa

The motel was well kept and it was clean. The staff was also very helpful and welcoming. The location was within walking distance of restaurants and tourist shops. It was a short drive to Mt. Rushmore and to Rapid City. The rooms had a microwave and a mini fridge in case you bring snacks or drinks with you. It was a nice place to stay and I would recommend it to anyone making the trip out to Rapid City to see the Black Hills, Mt. Rushmore, the Crazy Horse memorial or wherever your travels might take you!

10/10

Exceptional

26 Jun 2026

Yolanda

Great price and located in the middle of the village. Loved it!

Family

10/10

Exceptional

24 Jun 2026

Julie

The room was clean. The alarm clock had ports to charge devices. Staff was friendly and helpful. My only complaint was the entrance was a little tricky to get into the parking lot because there was a food truck parked beside the entrance, making for a more narrow area to drive into the lot. My sister and I stayed 2 nights and had no problems. We enjoyed being able to walk up and down the boardwalk for food, souvenirs.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Anita

Only thing parking was very tight.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Jan Hendrik

we enjoyed ower stay an the coffee was great

10/10

Exceptional

20 Jun 2026

David

This was an older hotel, but well kept, and right next to downtown, so we walked less than half a block to be in the center of the town.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Gina

Good location friendly staff

Partner

10/10

Exceptional

18 Jun 2026

Kristen

The location was awesome! Close to everything we wanted to see. Right on the main strip so we walked the strip and visited stores in the evening and grabbed dinner. The staff was so friendly and helpful. Would definitely go back.

Family

10/10

Exceptional

16 Jun 2026

Zenon

The hotel is older but it is clean, staff is friendly and great location.

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Jennifer

Very helpful and nice lady that checked us in. Not a bad place to stay for the price!

Family

10/10

Exceptional

11 Jun 2026

Jeff

Clean room. Great staff. Convenient to activities.

Partner

8/10

Excellent

11 Jun 2026

Ken

Nice hotel right by the boardwalk. Clean room. Only downside was it said it had cable TV. There was only 8 channels

Self

8/10

Excellent

11 Jun 2026

Ku

Great and friendly staff!

Family_with_children

10/10

Exceptional

10 Jun 2026

Kevin

There's no house cleaning or breakfast which wasn't relayed until the day we were checking in.

Friends_and_family Friends

2/10

Poor

10 Jun 2026

Angelik

We attempted to stay. however when we arrived the lobby was closed and there was nothing online stating when the hotel would close. super frustrating, would not recommend this hotel to anyone

10/10

Exceptional

08 Jun 2026

jozsef

The staff were very pleasant and very accommodating. The room was huge!! It was probably one of the biggest rooms I have had. All areas were very clean. Lots of parking. It was in a very walkable area to shops and restaurants.

Self

10/10

Exceptional

08 Jun 2026

James

Parking permit issued at registration. Property is clean and well maintained. Went to dinner at nearby Powder House Lodge which was recommended and was excellent.

Partner

8/10

Excellent

08 Jun 2026

Sherri

Good place

Partner

8/10

Excellent

06 Jun 2026

Kathryn

Friendly staff. No elevator.

Partner

10/10

Exceptional

05 Jun 2026

JP

When I have previously visited Keystone, I have stayed at “big name” brands, but I will not be doing that again: my loyalty now lies with Keystone Boardwalk Inn. It was absolutely delightful, a well-preserved and charming update of a classic motor hotel. The staff were very attentive and the perk of having coffee and a coffee maker in your room was nice! The WiFi was the only downside, very slow, but didn’t mar the overall quality.

Friends_and_family Friends

10/10

Exceptional

06 Dec 2025

Michael J

The staff was exceptionally helpful and accommodating. We would definitely stay with them again!

Partner

10/10

Exceptional

13 Oct 2025

SHARON

Price is very affordable and yet the room is clean and basic needs such as shampoo, conditioner, body wash, hand wash are available and they are good quality. Staffs are accommodating though it is not available 24 hours but there’s a helpline number you can call when needed. The parking is safe. Although aircondition in my room looked old, but it was clean and working good. I would recommend this budget friendly hotel

Leisure Self

4/10

Poor

06 Oct 2025

andrew

I had to climb three flights outside to get to room. My wife had a bad knee I also have some health issues which made this climb difficult.
They need to invest in an elevator.

Partner

8/10

Excellent

29 Sep 2025

Joseph

Nice hotel. Good price. Great location. Friendly staff. Beds too firm!

Leisure Partner

8/10

Excellent

26 Sep 2025

Debra

Building looked like built in the 70s, but fairly well maintained.
Staff very friendly.

Leisure Family

8/10

Excellent

25 Sep 2025

Julie

Parking was tight. Room was clean. Staff was very nice.

Leisure Family

10/10

Exceptional

23 Sep 2025

James

Nothing wrong at all. Everything was perfect. Especially the staff. 👌👍🇺🇸

Leisure Partner

2/10

Poor

20 Sep 2025

Laura

Had us on 3rd floor

Leisure Family

10/10

Exceptional

19 Sep 2025

Jack

The woman that a run the place was great clean friendly help full with place to go to hike me and my wife love that place. And we are going back next year can't wait..thanks

Leisure

10/10

Exceptional

19 Sep 2025

Lynn

This was a great place to stay in a beautiful location that was close to everything we wanted to see.

Friends_and_family Friends

10/10

Exceptional

17 Sep 2025

MELVIN

No elevator to 3rd floor but would stay there again.

Leisure Friends

10/10

Exceptional

16 Sep 2025

Rena

Great spot!

Air conditioning work great, clean room and so close to walk to town shopping.

Self

10/10

Exceptional

15 Sep 2025

Renee

Great location. Very nice staff.

Leisure Friends

6/10

Pleasant

15 Sep 2025

William

Convenient location but outdated facility. Crammed parking lot in night traffic area, A/C kept going out, no USB charging options, front desk staff was inconsistently available. Minimal TV programming options, ground floor unit with lots of noice from residence upstairs.

Leisure Self

10/10

Exceptional

15 Sep 2025

Alicia

Super cute n comfy

Amazing location and cutest hotel ever!

Friends_and_family Family

8/10

Excellent

14 Sep 2025

David

Glad we had a ground floor room. No elevators. When we came back at night all the parking places were taken. All things concidered it was very nice. Thank you w enjoyed our stay

10/10

Exceptional

14 Sep 2025

Linda

Fantastic customer service. Nice large room

Leisure Family

10/10

Exceptional

12 Sep 2025

John

Friendly staff, great accommodations and quite rooms.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Charlene

Great

10/10

Exceptional

10 Sep 2025

Brenda

Staff was very welcoming upon our arrival. Rooms are spacious. Bed and pillows comfortable. Within walking distance for shopping and dining.

Leisure Friends

10/10

Exceptional

09 Sep 2025

Jeff

Great place to stay.

8/10

Excellent

05 Sep 2025

Raymond

NEEDS a new comfort height Toilet

Business_and_leisure Friends

10/10

Exceptional

04 Sep 2025

Melody

Keystone visit

Very close and convenient to Mt. Rushmore. Friendly front desk clerk upon check-in. Nice log furniture in room. Could use bed pillow and bedspread update. Otherwise clean and spacious room!

Friends_and_family Family

8/10

Excellent

03 Sep 2025

Dawn

There was no room service. If you want toilet paper, towels, etc.. you had to get it yourself. Not a big problem, just be aware.

Leisure Friends

8/10

Excellent

03 Sep 2025

Andy

Nice place for the price

Leisure Partner

4/10

Poor

26 Aug 2025

Zhanna

A very nice staff and VERY outdated rooms. Even though it says everywhere that this is a smoke free place, our room smelled bad with cigarettes we had to ask to be moved to a different room.

Leisure Family_with_children

6/10

Pleasant

24 Aug 2025

Sarah

Good

Well, this place is very nice but I would not call a five star. The reason being is there is carpet in the rooms, which I consider uncleanly, tile or linoleum is much cleaner. Also, they use bedspreads, something very outdated since you don’t know when they’ve been washed last.
The lobby was spotless, and the woman at the reception was very friendly. It was a little bit unsightly near the ice machine with big huge garbage plastic garbage cans that were very soiled.

Partner

10/10

Exceptional

23 Aug 2025

Joseph

Nice place, staff very friendly

Leisure

10/10

Exceptional

23 Aug 2025

Karen

Very spacious room with very cold mini. Fridge. Coffee in the lobby was handy and good. Great location in Keystone but also for the central hills location. We enjoyed sitting outside at the end of the day. We will be back

Leisure Partner

8/10

Excellent

21 Aug 2025

Jay

Quite enjoyable

Excellent location, right on the boardwalk, walking distance to everything, nice rooms, polite and attentive staff, the only negative was very limited parking.

Friends_and_family Friends

10/10

Exceptional

20 Aug 2025

holly s

There was a bag of decarded poop on side of building. remained there for my entire stay.

Leisure Partner

10/10

Exceptional

19 Aug 2025

Kathleen

Large room

8/10

Excellent

16 Aug 2025

Thomas

Room was comfortable and clean. Friendly staff. Close to many restaurants and taverns. Town was close to Mt. Rushmore.

Leisure Self

10/10

Exceptional

12 Aug 2025

Amy

Nice place with friendly, helpful staff. Our room was very clean and comfortable. Located very close to many attractions. Highly recommend!

Leisure Family

8/10

Excellent

11 Aug 2025

Martin

great location nice property

6/10

Pleasant

10 Aug 2025

Brian

What we liked was it was close and convenient. Staff was very nice. Nice rooms. What we didn't like was the beds were not comfortable at all.

Leisure Partner

8/10

Excellent

08 Aug 2025

Armando

Staff excellent

Business Family_with_children

10/10

Exceptional

07 Aug 2025

ENEDINA

Give the spot a try!!!!

Beautiful place, great views, do wish there was an elevator. We got the 3rd floor. We loved all the room.

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

Jason

Best place in Keystone

We've stayed here twice now. It's our favorite place to stay in the Black Hills area. It's super convenient being right on the boardwalk in Keystone, so there's easy access to a lot of great places to eat and shop

Partner

6/10

Pleasant

04 Aug 2025

Nycole

Not handicapped friendly
No elevators

Leisure Partner

8/10

Excellent

02 Aug 2025

Samantha

We checked in after seeing Mt. Rushmore. It was also Sturgis week so I'm so surprised there were open rooms. Check in was fast and they were friendly. Let us know if some good places to eat.
Room was dated but comfortable. Room was clean.
Walked down to a great pizza place. Not the one next door but down the boardwalk further and upstairs.
I would say it was quiet but being that it was Sturgis motorcycles were out in full force. It was quiet in the evening so I can imagine in normal circumstances it would be nice and quiet. It was a nice stay.

Leisure Family

10/10

Exceptional

27 Jul 2025

Michael

Was an awesome place!! vERY convenient to everything! And a total breath of fresh air and relaxed feeling! So glad our daughter booked this for us!!!!!

Leisure

8/10

Excellent

27 Jul 2025

Dee

Gretchen was exceptional!!!

The receptionist Gretchen was exceptional , such professional and kindness shown to help us with rescheduling!!!!

Partner

6/10

Pleasant

27 Jul 2025

Elizabeth

No elevators, no breakfast and very old, hard and lumpy mattresses. 2 Nights no sleep. The air conditioner was so loud it competed with the motorcycles in the parking lot except all night long. But it did work, just growling loud.
The staff was sweet and nice. Very willing to give you a good stay. Restaurants and shops all around, great location for everything we were there to see.

Leisure Partner

8/10

Excellent

25 Jul 2025

LEONARDA

Perfect location!!!

Place was so conveniently located, had great parking, and overall was pretty good. Is a little dated, but still really nice!

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Daniel

Easy to find and location was on point

10/10

Exceptional

23 Jul 2025

Thomas

Right next to Keystone boardwalk. Extremely convenient.

Leisure Family

8/10

Excellent

22 Jul 2025

Vicki

Not the most modern place to stay. It was clean,nice rustic furniture. Beds were okay. Air-conditioning was loud.

Leisure Partner

8/10

Excellent

21 Jul 2025

James

Comfortable for a couple days to just rest and relax the head.. mattresses could be a couple touches softer..

Good enough to get bye for a day or two.

Leisure

10/10

Exceptional

14 Jul 2025

Virgie

This was an older hotel, but the price difference was well worth it. The hotel was very clean and the beds were comfortable. The staff was awesome. Would stay there again.

Leisure Partner

10/10

Exceptional

14 Jul 2025

Jeanine

Central location. Hotel staff went above and beyond.

Family

10/10

Exceptional

13 Jul 2025

Diane

Close to all downtown areas

Leisure Family

8/10

Excellent

06 Jul 2025

Wanda

Hotel staff was friendly. Room smelled a little musty, but it as adequate. It was convenient for visiting Mt Rushmore.

Leisure Family

4/10

Poor

06 Jul 2025

Terri

This is the first time I have left a motel review… being as when you get a cheap motel, you know going in you’re not at a 5 star hotel. However, please do not stay here.
I just wanted a hot shower and reasonably comfortable bed when coming back from a full day of exploring, hiking, driving, etc. 1. The ice machine did not work. No way to have cold drinks at night or in the morning. 2. Shower head was literally at the level of my nose. I’m 5’8”. Tall, but not overly. You either have to bend way over at the waist or try to bend backward which is impossible given how low the shower head is. 3. The first night, not enough hot water for 2 showers. The 2nd, my daughter didn’t even attempt a shower. She’s 5’10” and knew there wasn’t going to be enough hot water nor could she fit under the shower head anyway. 4. The beds. Holy cow, literally like sleeping on a wooden slab. I have a firm mattress at home so I’m used to sleeping on a harder bed. But this was insanely painful. My daughter is only 25 and even she has continued to have aches and pains 5 days after sleeping on the bed. We’ve spent the last 13 years sleeping in various hotels, motels, airbnbs while doing travel ball for our daughters. This was by far the worst place we’ve ever stayed. As far as staying in Keystone, we picked it for a central location. But the tiny strip of town is dead by 9:30ish and it’s honestly unnerving, bordering on creepy. Not the best place to stay for 2 females.

Leisure Family

8/10

Excellent

05 Jul 2025

Susan

A great area and cozy lodging. We will be coming back.

8/10

Excellent

03 Jul 2025

Sathish

TV was bad. Everything else was good, will return. Hope they have a better TV next tims. Fire Tv wouldnt connect to wifi, horrible inerface, and only 12 random channels. Also, no room service just new towels. We stayed for 3 nights and paid daily regular rate but no room service.

Leisure Family_with_children

6/10

Pleasant

30 Jun 2025

Peyten

It was in a good spot and clean.

Leisure Family

6/10

Pleasant

30 Jun 2025

Douglas

Maybe skip this one.

I had high hopes when I arrived at the hotel. The front desk employee was great. Really nice gentleman and offered a lot of information.
But then we got into the room. We had checked in late in the evening and when we walked into the room it felt like a sauna. Incredibly hot and the A/C did not work very good at all.
Also the bathroom had lots of black stains high up on the walls and also in the main part of the room which was showing through the wall paper. I am surprised over the winter that they did not try to treat the black spots (which I assume was black mold) over the winter.
I think it could be a nice place with some work but honestly I wouldn’t go back.

Partner

10/10

Exceptional

23 Jun 2025

Corey

Staff was really friendly and helpful. Even called to check on us to make sure we were going to make it for check in before they closed.

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Griselda

Wonderful stay

8/10

Excellent

22 Jun 2025

Annette

Staff was very helpful and prompt. The room was clean and the bed was very comfy. I liked that the shopping was close and convenient.

10/10

Exceptional

22 Jun 2025

Rodney

The staff was very friendly. The room was so spacious with cute log furnishings from the bed to the rocker and table and chairs. It was quiet even though it is located on the end of the main hub of tourist shops. I’d give it a 5 star rating if it had an elevator. We carried luggage up to the 3rd floor.

Partner

6/10

Pleasant

21 Jun 2025

BAYAN

okay

Leisure Friends

4/10

Poor

16 Jun 2025

BLACKBIRD

No elevators & we were on the 3rd floor caused some inconvenience for my elderly mother. Room had an old musky smell also I think this place had mold because after sometime we noticed moisture in the air but we could be wrong. I would give this place a 3 out of 10.

Leisure

10/10

Exceptional

16 Jun 2025

Joyce

Great location for visiting Mr. Rushmore and walking around shopping or eating out.

Beware, no elevators in this 3 story building. If you cannot climb stairs make sure you call to request a first floor room.

Leisure Family

10/10

Exceptional

15 Jun 2025

Lynn

Location is very convenient with many options of restaurants and shop within walking distance. Mount Rushmore is about 15 minutes drive away, Room size is big, basic amenities but very clean. Free coffee and tea served in the front office

Leisure Partner

10/10

Exceptional

14 Jun 2025

Larry

A nice place and location

A nice place, very close to many places to eat and buy souvenirs and only a couple of miles from Mount Rushmore. I would stay with them again, I recommend

Partner