Name: Days Inn by Wyndham Custer
Address: 519 Crook Street, Custer, 57730, US

6/10

Pleasant

17 Jul 2026

John

Over priced

Nice location

Self

6/10

Pleasant

14 Jul 2026

David

Bathroom needs shower tiles bleach cleaned for mildew. No soap or shampoo in the dispensers. Breakfast needs basic updates (juice dispenser, some fresh fruit, eggs-, Beds were good. AC noisy and distracted sleep. Sorry- not the best stay

Family

4/10

Poor

14 Jul 2026

Sheila

The room was actually more updated than the photos online suggested, which was a pleasant surprise. Unfortunately, that was where the positives ended. The bathroom was still very outdated. When I arrived, the bathroom door was closed, and as soon as I opened it, a wave of humidity came out. The mirror was completely fogged over, making me wonder if there was a ventilation issue.

The shower also needs maintenance. The diverter valve appears to be failing because more water came out of the bathtub faucet than the shower head while the shower was running. The towels were worn and frayed, and the bathroom light fixture showed visible rust.

The complimentary breakfast was extremely disappointing and poorly maintained. The only real options were cereal or waffles, but if you didn't get there right when breakfast opened, you were out of luck. By around 8:30, the waffle batter was already gone and was never refilled. There were pre cooked eggs sitting uncovered in the refrigerator alongside a gallon of milk. Other than coffee and milk, there were no beverage choices. The only fruit available was a few apples that looked well past their prime.

The parking lot was also in very poor to allow vehicles to maneuver and park.

If you simply need a place to sleep for a few hours and have very low expectations, this hotel may be adequate. If you're looking for a comfortable stay with amenities that are properly maintained, I would recommend choosing a different hotel.

Self

4/10

Poor

12 Jul 2026

Traci

The hotel is very old and run down. The room was dusty and I found hair in our bed. The A/C barely worked. The people who worked the front desk barely spoke English and there was a creepy guy lounging around in the lobby. There was no hair conditioner, no coffee pot, no continental breakfast, and the towels were old and small. For $125 it was not worth it.

Partner

8/10

Excellent

11 Jul 2026

marcia

My room was clean. The parking was convenient. Nice refrigerator in the room. I appreciate that there were no perfumed cleaners used.

Self

6/10

Pleasant

07 Jul 2026

Daryll

1 night stay is okay, not recommended for long stay.

Partner

6/10

Pleasant

06 Jul 2026

Linda

Ice machine did not work, breakfast was lacking, bread was stale

Partner

2/10

Poor

06 Jul 2026

LeighAnn

Would never stay here again. The front desk staff barely spoke English. It was very hard to communicate w/ him. The room was old & not clean. The room door didn’t lock all the way & the security chain was falling out of the wall. The shower/tub was run down & had multiple hairs left in it. Very disappointed in this Days Inn. We have stayed in many Days Inn hotels & this one was the worst.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Larry

Older property but it was convenient for our travel plans and adequate for our needs.

Partner

8/10

Excellent

04 Jul 2026

Stacy

Limited breakfast available, but clean room and friendly staff. Location walking distance to all of Custer

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Keith

Nothing fancy but room had everything you need. It was clean and well stocked. I will be staying here again when we Come back

Family_with_children

6/10

Pleasant

02 Jul 2026

Niandong

Overall, we had a pleasant stay and enjoyed our visit to Custer and the Black Hills. The hotel’s location is excellent, making it a convenient base for exploring the area, and the room offered good value for the price.

There are a few areas where the guest experience could be improved. A warmer and more welcoming approach to customer service, greater attention to room readiness and housekeeping, and a more enjoyable breakfast experience would make a noticeable difference.

In general, we truly appreciate the hotel’s affordability and convenient location.

10/10

Exceptional

30 Jun 2026

Silvia

Walking distance to all shops and restaurants. Short drive to Custer State Park wildlife loop, Wind Cave NP, Crazy Horse Memorial, Needles Highway and Sylvan Lake.

Family_with_children

2/10

Poor

29 Jun 2026

Gisele

I booked this hotel based on recent reviews that praised its comfort and cleanliness, but our experience was very different.

The air conditioner cooled the room, but it struggled to keep it cool overnight. The room itself was very small, and there was an empty cabinet where a refrigerator and microwave should have been—just open spaces and a drip pan from the missing fridge.

The bathroom was the biggest disappointment. Only one of the six light bulbs worked, the exhaust fan was literally just a hole in the ceiling, the bathroom door wouldn't fully close or lock, and the sink leaked. The tub had no drain plug or overflow cover, yet it filled with standing water during every shower. There was also no hair dryer.

During our stay, we received no housekeeping service or fresh towels. Our room was immediately next to the front desk, which had a strong curry odor. Breakfast was served in the basement with very limited selections, and there was no staff member present during breakfast hours. The key cards also worked inconsistently and often failed to unlock exterior doors.

At over $100 per night, we expected much better. This felt more like a $59-per-night motel. In fact, the Super 8 down the road appeared to be in better condition than this Days Inn. Unfortunately, I would not stay here again or recommend it to others.

Partner

6/10

Pleasant

27 Jun 2026

Jose

Clean room

8/10

Excellent

25 Jun 2026

Philip

Enjoyed our stay, comfortable but the included breakfast was pathetic.

Partner

8/10

Excellent

25 Jun 2026

Quinn

+ Good, clean room.
+ Polite staff. Efficient service.
- Crowded parking. Barely found the last spot at night.
But seems street parking's good too.
- No sound privacy. Could hear neighbor coughing from inside their room across the hall.
- The key card doesn't work on the 3rd floor outside entrance. Gotta enter from the 1st or 2nd floor door.
. Fair price, considering its moderate proximity to several top attractions: Devils Tower, Mt Rushmore, Badlands, Custer SP, and Crazy Horse.

$143/night.

Self

8/10

Excellent

23 Jun 2026

Ronald

Staff was very helpful and the hotel and rooms were clean and well stocked. The property is walking distance to the downtown and shopping. Easy parking.

Family

6/10

Pleasant

20 Jun 2026

Nancy

This is a very basic hotel. The room was clean and the bed comfortable. Breakfast was bad. They do have a waffle maker. That is the only thing good about it. Coffee horrible. The location is good. It was a good value for the money. Don’t expect more than a room to sleep.

Self

8/10

Excellent

06 Jun 2026

Linda

The room was clean and the bed very comfortable. It was in a great location.
The breakfast was lame. There was packaged muffins, bread and a do-it-yourself waffle maker. No fruit or other varieties. No juice, only coffee or tea. We stayed 3 nights. There was no room service the until the second day when the trash was dumped, the towels picked up and the bed made.

Family

8/10

Excellent

27 May 2026

Carol

Very comfortable bed room was clean and quiet. We stayed three nights and there was hardly anyone else staying there. Their breakfast was not as full as some other places but had the waffle maker and cereal options and muffins. Very easy access to downtown area.

Partner

10/10

Exceptional

22 May 2026

Lisa

Comfy bed, hot shower, good breakfast, very convenient for Wind Cave National Park and Custer State Park. Would recommend for the budget conscious!

Partner

6/10

Pleasant

27 Oct 2025

deb

The front desk person was so friendly, polite. Answered all my questions.
The room was dirty, the bathroom mirror was filthy. I thought it may be stained so I grabbed a tissue to wipe it and the dirt came off.
The front staff was so kind saying there was breakfast and to please help myself but I could not eat the were knowing how dirty the bathroom was.

8/10

Excellent

13 Oct 2025

Robert

Ok

10/10

Exceptional

27 Sep 2025

GIlbert

Super easy check in. Nice clean room. Great location.

Leisure Self

10/10

Exceptional

26 Aug 2025

michael

Nice view

Leisure Partner

4/10

Poor

14 Aug 2025

Kenneth

Staff was friendly. Asked for the current rate that was lower than our reserved rate, but the front desk attendant said he couldn't lower the charge since we booked through a third-party site. Had a different hotel give us the discount difference without asking, so I know he wasn't being honest.
Room was very spacious and comfortable, and the hot water in the shower was HOT!

Leisure Family_with_children

8/10

Excellent

10 Aug 2025

Dennis

Front desk service is very nice

Leisure Family

10/10

Exceptional

08 Aug 2025

Robert

This is one of our favorite hotels to stay at , it is very clean and kept modern. Management and staff are very friendly and helpful. CJ the manager makes sure his customers are treated right! We will be back , have stayed at this hotel for several years in a row during the Sturgis motorcycle rally!

Leisure Partner

8/10

Excellent

03 Aug 2025

bernard

Custer days inn

In town and room comfortable

Friends_and_family Family

8/10

Excellent

01 Aug 2025

Verified traveler

Custer, SD Days inn

Very comfortable bed and clean

Partner

8/10

Excellent

25 Jul 2025

Thomas

Manager is a very nice man who works all day and night. Room was clean and no problem exchanging towels. Landscaping needs attention around the area. Property in general needs some maintenance. Garbage needs emptied every day in breakfast area and please clean trash can and around waffle maker every night. Fridge in room worked great.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Steve

Clean but needs a little love

Clean. Outside could use a new paint job but inside was clean, however the ac was making a funny noise but stayed cold. When I pulled the shower handle the spout came in and out of the wall. It wasn't secured. Needs a little love and we did have a centipede in the room one night but fortunately we saw it before we stepped on it!

Partner

8/10

Excellent

25 Jul 2025

Tricia

Place was clean, they didn't have much for breakfast and they really didn't have someone clean your room and give you fresh towels everyday. Place was ok.

Leisure Family

10/10

Exceptional

23 Jul 2025

Patricia

Would recommend

Staff member who checked us in went above and beyond, holding door open and assisting with our belongings. Clean room, convenient location near sights and gas station.

Partner

10/10

Exceptional

20 Jul 2025

Verified traveler

Dated building; modern rooms

Older property with small rooms but furnishings were new and attractive. Great location within walking distance of many top restaurants and bakeries in Custer SD.

Self

8/10

Excellent

19 Jul 2025

Michael

Conveniently located mid town. Hotel lacks an elevator.

Leisure Partner

2/10

Poor

18 Jul 2025

Donald G.

I am an 81-year-old woman. The room I was given was down stairs; the room itself had no window. When I exited the room with my son (who had carried in my luggage) we were confronted by a man who lurked around, moving close to my son's family, in their car, and to me, getting into mine. When we left the motel site to have supper together before separating, the man, on drugs or having some other problem, foIlowed us on his motorcycle. I could not be comfortable staying in the situation--my son was adamant that he would not risk my safety by letting me stay there. My son checked me out, and canceled the next two nights of the total of three that I had reserved. Given these safety issues, I would request that Days Inn refund all of the money I spent on this room--certainly, the last two nights, which I canceled when I checked out before staying the first night. In my opinion, it is one thing to complain about the comfort of a room, totally another matter to register concerns about safety. I have always had respect for the Days Inn motels. I hope that you will further that respect by honoring your responsibility to provide adequately for the safety of your clients. Thank you.

Leisure Self

8/10

Excellent

14 Jul 2025

Sarah

Small but nice

It was small but nice. Walls are thin so hopefully your neighbors are quiet! And then there was only half a cup of regular coffee left in the morning with an hour and a half of breakfast to go.

Self

4/10

Poor

07 Jul 2025

Yiqi

The room leaks water when rain.

8/10

Excellent

07 Jul 2025

THIAGARAJAN

Outside looks not good and rooms are good condition and satisfactory

Leisure Family

10/10

Exceptional

01 Jul 2025

Christopher

The checking staff was very helpful. Gave us a first floor room due to being a disable vet.

Leisure Family

4/10

Poor

28 Jun 2025

HOSANG

The facilities were old and the breakfast was poor and not clean.

Leisure Family

4/10

Poor

28 Jun 2025

Elizabeth

Smelled disgusting

The non smoking room absolutely reeked of weed. The building was run down and the doors shook terribly when anyone else in the hall shut a door.
Breakfast was basic but okay.

Friends_and_family Family

10/10

Exceptional

27 Jun 2025

Hoang

Nice place to stay and cleaned

Leisure Family_with_children

6/10

Pleasant

24 Jun 2025

Perry

Every person who stays at this hotel will simply say it's OK.

Business_and_leisure Family

8/10

Excellent

23 Jun 2025

SHAWN

Custer Days Inn.

Our stay was great and our host was very accommodating.

Friends_and_family Friends

10/10

Exceptional

22 Jun 2025

Vernon

The room was in good condition and clean. No issues

Partner

6/10

Pleasant

15 Jun 2025

Dianna

Disappointed breakfast didn’t have any protein other than egg patties😡

Friends_and_family Family

8/10

Excellent

09 Jun 2025

Jeffrey

The owner CJ was very accommodating, he allowed us to stow are bikes in the lobby and went the extra mile to drive us to where are friends were staying.

2/10

Poor

03 Jun 2025

David

I was charged twice for one room. I paid when I booked it and the motel posted a second charge to my account. The motel refused to reimburse me and Expedia is hard to get in touch with.

Leisure Self

8/10

Excellent

01 Jun 2025

Patricia Dianne

Good location and very helpful staff

Walk to everything

8/10

Excellent

25 Oct 2024

Thomas J

Room was clean but on the small side. Somewhat dated motel.

8/10

Excellent

21 Oct 2024

Angie

Close to restaurants

10/10

Exceptional

30 Sep 2024

Elizabeth

The staff was very kind and helpful. The rooms are clean. The rooms had new carpet, drapes and paint. The lobby is welcoming. Downstairs is the dining area for a continental breakfast. The pancakes are delicious. The hotel is centrally located. We enjoyed walking to shop and to the restaurants. The hotel is near trailheads and the Mickelson Trail. I would highly recommend staying at the Days Inn.

Leisure Family

10/10

Exceptional

29 Sep 2024

Sandra

Buffalo Roundup stay

Great clean reasonable priced hotel. Managers were friendly and acomidating to customers.

Partner

8/10

Excellent

28 Sep 2024

Denise

Small rooms but clean. Very few choices on breakfast. Wasn’t restocked

Leisure Partner

6/10

Pleasant

28 Sep 2024

Sherry

Staff was helpful. Was outdated. The air conditioning didn’t work. Room was warm. Outside steps were rickety

6/10

Pleasant

24 Sep 2024

Wayne

Not enough pressure

It was ok. Management was friendly. Only issue was poor shower pressure. We mentioned problem the first morning but it was never fixed

Partner

6/10

Pleasant

15 Sep 2024

Paul

Ac rattles, shower doesnt work, bathroom vent rattles too and needs to be cleaned. Room too tiny for 2 beds. No room for luggage at all.

Seems clean and uncluttered around motel. Didnt know about breakfast downstairs. Wasnt informed at checkin.

Leisure Family

10/10

Exceptional

12 Sep 2024

thomas

Room was clean and comfortable.

Leisure

8/10

Excellent

11 Sep 2024

Mark

While the property was convenient, adequate, and met expectations, it seemed somewhat well worn and in need of a refresh of facilities.

Leisure Friends

4/10

Poor

10 Sep 2024

Louise

Very disappointed considering the cost. Did not restock breakfast and some items were stale. Would not recommend. I comment on few hotels but this deserved a comment.

Partner

6/10

Pleasant

03 Sep 2024

David

Fair, would probably stay again

Business Partner

8/10

Excellent

02 Sep 2024

Sherry

It was ok. The breakfast was not very good. No coffee creamer. Fruit was past over ripe.

Partner

2/10

Poor

02 Sep 2024

Robert

Shower did not work and looked unclean.

Leisure Self

6/10

Pleasant

19 Aug 2024

Erin

Property was clean, the room we had was very large and check in was quick. Beds were comfortable and despite the hotel being completely full and on a busy street, it was reasonably quiet. It is an older property and there is no elevator and I was travelling with an elderly relative so this was an issue for us since we were on the second floor and had to drag our luggage up. The included breakfast is bread/pastries and cereal so just be prepared for that- probably not what you have experienced at other hotels

Leisure Family

10/10

Exceptional

18 Aug 2024

Julie

This hotel was clean, spacious, and reasonably priced. We watched the staff person cleaning the breakfast area, which was nice, and he did the most thorough job I’ve ever seen. The breakfast could have had more options, but that’s my only small issue.

Leisure Family

10/10

Exceptional

08 Aug 2024

Viki

It appears that the management is trying to get the motel updated. Much of the facilities are good. The bathtub in our room was pretty worn and stained. The bed, however, was great. It was very quiet there.

Leisure Partner

10/10

Exceptional

05 Aug 2024

Alan

I was allowed early check in.

Leisure Self

10/10

Exceptional

05 Aug 2024

daniel

The room was clean and well appointed. I would stay there for my next visit.

Leisure Self

10/10

Exceptional

04 Aug 2024

dave

On vacation and stayed here at Days Inn. easy parking with a trailer and the personal was great. only one bad issue and that was the A/C, it couldnt keep up with the heat and the personal gave us a fan to use. All in all was a great stay.

Leisure Partner

6/10

Pleasant

24 Jul 2024

Linda

They are working to improve the facility. The room however had no shampoo or conditioner or lotion. Basic things. Also shower had a massage head which is not workable for a regular shower! Then they had no blow dryer and when asked for one I was provided with one that required wiring to the wall to operate! Bad.

Leisure Friends

10/10

Exceptional

23 Jul 2024

Ingrid

Comfortable, clean and in a great location. Owners are super nice and they have a good self serving breakfast. We were going to stay 6 nights, but due to a personal matter at home we had to check out after 4 nights. They were understanding and refunded me the difference. I thought that was very thoughtful and considerate of them. If i ever travel to SD again, this will definitely be where i stay.

Leisure Family

10/10

Exceptional

23 Jul 2024

Michael

Decent place to stay in Custer

We had trouble with the air conditioner in our initial room, but management was very helpful in relocating us. The controls on the new room A/C were also a little flakey, but it worked fine.

Friends_and_family Family

6/10

Pleasant

23 Jul 2024

Eric

It was ok.

Leisure Family

8/10

Excellent

21 Jul 2024

John

Overall, we were pleased with our stay at Days Inn. The staff was excellent - friendly, helpful and efficient. Our room was clean and everything seemed relatively new. Guests should be aware there is no elevator. We were on the second floor and had to make multiple trips up and down the stairs with our belongings. Our only other suggestions would be to have more breakfast items available. It would be nice to have breakfast pastries or English muffins available. Also, we found that if we did not get down to breakfast well before 8am, there were limited choices and items available. All that being said, we would not hesitate to stay there again (but would request a ground floor room.

Leisure Partner

10/10

Exceptional

21 Jul 2024

paul

We had no issues, the room was very clean and had been updated since the last time we were there. Friendly people and an easy walk to the downtown of Custer.

Leisure Partner

8/10

Excellent

19 Jul 2024

Bodie

Perfect stay in custer

Leisure Friends

6/10

Pleasant

18 Jul 2024

Verified traveler

Older hotel. Bathroom needed updating. No shower pressure or hot water. Bed was comfy at least.

Partner

6/10

Pleasant

10 Jul 2024

John

The only good thing about this hotel is the location. They’ve somewhat renovated the rims but did not update the severely outdated bathrooms. We were asked to MOVE our vehicle (which has a permanent handicap tag), when we pointed out the tag, we were asked “what” and “who” was handicapped. We asked for a ground level room, because there is No elevator and was told no vacancies on the first floor. The family that owns the hotel makes snide remarks about being handicapped when we were coming and going from the hotel. The breakfast is served on the basement level - again, no handicap access. NOT RECOMMENDED.

Leisure Family_with_children

6/10

Pleasant

10 Jul 2024

steven

Staff was nice and the bed was comfortable but there was no fridge, no microwave and no hangers. Went for continental breakfast in the morning and there was pretty much nothing there.

2/10

Poor

10 Jul 2024

Terry

The bathtub was filthy, black mold in the tub, fixtures were discussing, my wife and I did not even take a shower it was that discussing.
Absolutely the worst hotel we have stayed in, and we travel a lot.
I will not stay in another Wyndham facility from this point forward, you have lost a customer because of this.

Leisure

6/10

Pleasant

08 Jul 2024

Sunitha

Don’t have the basic amenities like microwave in the room

Leisure Friends

8/10

Excellent

01 Jul 2024

Nichole

Room was clean and within walking distance of shops and restaurants

2/10

Poor

27 Jun 2024

LOREN

We booked a room with 2 beds and a sofa bed. After check in was told sofa bed was moved to different room. But they could give me a pillow and blanket for my son to sleep on floor. No thank you. They found a cot they said they didn't have. They had pictures of a pool but no pool and gym closed at 8 to not disturb other guests! Breakfast coffee was only beverage available, there were waffles old bananas and 3 pieces of stale bread.

Leisure

10/10

Exceptional

26 Jun 2024

Robin

Loved staying here. The whole inside has been remodeled. Looks wonderful. The shower head was a little messed up. Still able to take a hot shower. It was very quiet. Was able to walk to eat or do a little shopping. Would definitely stay again if I go back to South Dakota.

Leisure Partner

2/10

Poor

26 Jun 2024

Ken

Dishonesty

10/10

Exceptional

26 Jun 2024

Debbi

OK Hotel

Just what we needed!

Friends_and_family Family

10/10

Exceptional

24 Jun 2024

KIM

The front desk guy was wonderful but the property is old and is not well maintained. But surprisingly the breakfast room is very clean and spacious.

Leisure Partner

8/10

Excellent

22 Jun 2024

Linda

Would stay again

We enjoyed our stay ver much. Hamad went out of his way to make our time wonderful.

Partner

4/10

Poor

22 Jun 2024

Verified traveler

Terrible service

They did not clean the room for the second day even change the towel.

Partner

6/10

Pleasant

14 Jun 2024

Peter

Ok hotel.

When we arrived at the hotel the outside made us second guess our decision of staying here. The outside made my kids not want to stay. But we went in because it said it had been remodeled on the website and i told the kids to at least check it out. We walked inside and it looked nice and smelled clean. The gentleman checking us in was very polite and friendly. I had 2 rooms booked, we got our room keys and went up, opened the door and it smelled clean.
The shower/tub and toilet were dirty. We brought it up to the manager. The manager and one of his employees came up as soon as we got back that evening from exploring custer and addressed the issues and cleaned them. But even after cleaning the tub/shower it still had a dark dirty film and probably needs some type of deep cleaning. Tub floor was very soft and had hair line cracks in it, the shower head is loose in both rooms. The beds i thought were comfortable, kids liked the beds ss well. The breakfast was ok, kids werent impressed either and we decided to eat out a few times.
My family and I probably wont stay at this location in the future.

Friends_and_family Family

10/10

Exceptional

13 Jun 2024

Paul

Good people location all good

Leisure Family

8/10

Excellent

11 Jun 2024

James

Clean, convenient and quiet with nice staff.Weak shower.

Leisure Family

2/10

Poor

31 May 2024

Steven

Keys didn’t work, cold water in the shower. The desk guy said it was some city rule keeping him for raising the hot water temperature. Said he’d get a ticket. I think he’s to cheap to allow his customers a hot shower.

Leisure Friends

10/10

Exceptional

18 Oct 2023

Verified traveler

We were so glad to find a hotel available after \"season\" in Custer. Visiting friends and had a great time. The hotel was getting ready for their remodel, so there were trucks and boxes. But our room was recently painted and worked great for out stay. Curtis was friendly helpful and we had a nice morning breakfast. Can't wait to stay again in the new remodeled version

Partner

10/10

Exceptional

13 Oct 2023

Esther

Close to Custer State Park

8/10

Excellent

08 Oct 2023

Xavier

Decent

Comfortable stay just overpriced for how outdated the place was.