Black Hills Luxury Suites

8/10

Excellent

25 Jul 2026

Remington

The positives: Breakfast was great - hot options. Staff was helpful. The room/apartment was very roomy with a full kitchen. Had an indoor and outdoor pool.

The negatives: apartment had an odor and furniture was very dated.

4/10

Poor

25 Jul 2026

Valerie

This place is anything but luxury. Furniture is filthy, holes in curtains, bedding is shabby and should have been thrown away long ago. We were given one towel for 4 people. No service after first night and had to go to the desk again for towels. A big disappointment for the price paid.

10/10

Exceptional

24 Jul 2026

paola

La piscina valió toda la pena y el desayuno incluido fue genial

6/10

Pleasant

21 Jul 2026

Lisa

It was a 2 bedroom with a bathroom. Very dated furniture and the bench by the door had stains on the cushion. There were used sponges provided in the kitchen, no dishwasher. There was AC but really did not reach the bedrooms that well.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Amanda

There was plenty of room for my family to stay, the pools indoor and outdoor were very nice and perfect for families.
The breakfast had a lot of variety. The staff was very helpful and super friendly!! we would definitely stay here again!

Family_with_children

8/10

Excellent

20 Jul 2026

Laura

I messed up and didn't book enough nights. The staff was SUPER friendly and helpful. They very easily booked me another night at the same rate and in the same room. The only downside to our stay here was that there is NO housekeeping unless you ask for it. The sign in the room says they will change the sheets every other day, but they do not unless you ask them to. We had to go get fresh towels and coffee things because our room didn't get serviced the whole five nights we were there.

Partner

8/10

Excellent

18 Jul 2026

jonathan

Très bien et magnifique endroit

Family

10/10

Exceptional

12 Jul 2026

Susan

The staff was excellent at every e encounter. The pool was clean and spacious.

Family_with_children

10/10

Exceptional

12 Jul 2026

Matthew

Nice 2 bedroom suite which worked great for our group. The breakfast was standard but helped fuel us up each morning. Outdoor pool was never open but they had an indoor pool and hot tub. The hot tub was nice for us one of the days. This is connected to the Best Western so you have access to all of their amenities.

Friends_and_family Friends

8/10

Excellent

11 Jul 2026

Sandra

We loved our suite at the back of the property — clean, spacious, quiet. It was a bit of a walk around the back of the pool area and across the parking lot to get to reception (breakfast area, get more towels, etc). There is an indoor and outdoor pool but the outdoor one was closed a few days because of rain or risk of lightning. Indoor pool is nice but some families there ruined it for others by all jumping in to make the biggest splash (men and boys). Pool towers are very thin and small. We had a kitchen so prepared a lot of our own food, but a hot breakfast is available in the lobby area. Close to everything.

Friends

8/10

Excellent

10 Jul 2026

jenna

Location is great and amenities were very good. The only complaint I have is the decor looks like second hand motel stuff. The pull out sleeper needs to be replaced. The springs were prominent and there were crumbs from the couch all on it. We ended up not using it. I bit of updating wouldn’t hurt, but all in all, it was a nice place to stay.

Family_with_children

6/10

Pleasant

06 Jul 2026

Tamra

The suite was spacious and the bathroom setup, fresh towels, and toiletries were great. I saw windows being washed and rooms being readied for next guests. Also, staff members were very friendly and helpful. However, my suite had filthy carpet and was not adequately swept. Carpet edges were caked with dust. It also had soiled furniture and wrinkled/frayed curtains in one of the bedrooms. The manager or housekeeping supervisor should have a plan in which details such as baseboard edge sweeping/cleaning and carpet shampooing are addressed on a regular basis.

Friends_and_family Family

2/10

Poor

06 Jul 2026

Patricia

Not as advertised.
The place was a dump. It was very old in all ways. Old dirty carpet, linens, furniture and bedding. I question whether the sheets were clean when we arrived. Most hotels provide nice toiletries but not this place. The breakfast was not great.
Would not recommend.

Friends_and_family Family

2/10

Poor

04 Jul 2026

Rodney

I did not stay here as it was an unkept transient rental property. I am supposed to be getting a refund and will be pursuing this in the coming days. Nothing about this property is how it was portrayed!

Partner

8/10

Excellent

01 Jul 2026

Daniel

Overall stay good to very good. Luxury apartments need bureaus in bedrooms, breakfast was ok but not great. Outdoor pool was not open, indoor pool was terrific. Staff accommodating but no housekeeping except for towels, and supplies. Location in Hill City excellent close to attractions. Daily room rates very reasonable. Would stay again

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Amber

Room was clean and roomy. Indoor pool was nice. Outside pool wasn't open when we were there. Breakfast was ok. Your normal hotel breakfast. I felt like it was worth the money.

Family_with_children

6/10

Pleasant

29 Jun 2026

Varun

Good location with full kitchen facilities.
Property is old and not well maintained, thin walls and if you are on first floor then be ready to hear disturbances even when someone walks on upper floor. Had loud exhaust fans in bathroom, very old carpet and lamps lights out. Definitely NOT A LUXURY SUITE as name suggests.

Family_with_children

8/10

Excellent

28 Jun 2026

Benjamin

The rooms are showing their age, couches were warn but not dirty. The rooms had a bit of a smell, not terrible, but stale and old kind of smell. Pool area was great, breakfast was the same thing every day so when you are there multiple days it gets old quick…

Family_with_children

6/10

Pleasant

22 Jun 2026

Amanda

The room had dirt caked in the corners. The entrance had steep narrow steps to go down and I tripped and sprained my ankle the very first day.

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

Jenifer

Spacious unit but uncomfortable and dated beds and furniture. Additional lighting would be helpful in kitchen and bedrooms

Family_with_children

8/10

Excellent

20 Jun 2026

Joseph

This room was more like an apartment that allowed our family of 5 to vacation together. We had 2 bedrooms and a sleeper sofa in the living room. Thankful that we brought our own inflatable mattress as the sleeper sofa was very uncomfortable. The air conditioning is a unit in the main living area with each bedroom having its own ceiling fan. A hot time of year may have been a challenge for cooling the bedrooms. A full kitchen allowed us to have some meals there and save money although we found dirty dishes in cabinets. We did need to make requests at the main desk at the next door building for extra towels and dish soap. The pool was also in the next door building. We would suggest you request a room in the second floor (L2) so you don’t hear people walking above you. Was very close to downtown businesses so we could walk places.

Family_with_children

6/10

Pleasant

20 Jun 2026

Tamera

The suite was very basic but provided the space we wanted. Luxury was not found. Microwave was old and unstable. Carpet and furniture were mismatched. Sleeper sofa was old. Mattresses needed replaced. When we checked in we were told we could get to the main building for breakfast by walking through another building. The key card did not open that door and we had to walk around the outside of buildings to get to breakfast. We stayed five nights and the only variation at breakfast was alternating sausage patties to sausage links. The only fruit available were small apples. Adding some variety at breakfast would be an easy way to improve ratings.

Family

10/10

Exceptional

15 Jun 2026

Gabrielle

Excellent! Loved it.

Family_with_children

10/10

Exceptional

12 Jun 2026

Laura

The suite was spacious for all of us to stretch out. Both pools (inside &outside) were clean and open. Breakfast was served everyday with great options, plenty of seating for all the guests.

Family_with_children

8/10

Excellent

12 Jun 2026

Brian

Nice and comfortable unit. Nice kitchen set up with everything you need. Was clean and beds were comfortable. The breakfast needs improvement. Great location to all the area attractions. Would definitely stay again.

Family_with_children

8/10

Excellent

11 Jun 2026

Linda

Spacious space with 2 bedrooms and kitchen. It’s clean. Hot breakfast was good. Staffs are friendly

10/10

Exceptional

03 Jun 2026

Karolyn

We enjoyed our three night stay. The two bedroom condo with kitchen was perfect since we had two grandchildren with us. The pool and hot tub were really nice at the end of fun filled days. The property is dated, but quiet, clean, and well maintained. Two lights were burned out in our condo, but promptly replaced by maintenance. We found the staff to be extremely cheerful, helpful and professional. The breakfast service was regularly filled and the area kept cleaned. The gift shop was a nice & fun addition to our stay experience. Will definitely stay again!

Friends_and_family Family

8/10

Excellent

02 Jun 2026

Audrey

Room was clean, very roomy. Breakfast was very good and had many good choices.

Friends

8/10

Excellent

01 Jun 2026

Shelly

Breakfast has a variety: sausage patties/links, eggs, gravy & biscuits, browned potato bites and oatmeal or you have cereals, toast, biscuits, baked doughnut holes, 3 juices, milk, coffee, tea. A nice selection. Clean 2BR apt unit with basic dishes/serveware. Each room has its own tv and heat unit which worked well. Shower warmed quickly, but make sure to ask for a shower mat as the bottom is slick - 1 in our group slipped & fell just turning around. Both pool and hot tub were satisfying and in full operation - No Lifeguard, so watch your littles. Excersize room was disappointing. Treadmill was not operating correctly and no indication until I went to use it. I notified staff, who made maintenace aware. Grounds were clean as well as common walking area in the building. Near by grocery market and dining spots. Overall acceptable stay and would consider it again.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Sydni

Great place. We will definitely be back! Perfect for families!!!

8/10

Excellent

26 May 2026

JODI

The carpet didn't looked vacuumed and no one came for mid stay service to take out the trash or change sheets as normally accustomed to. This unit didn't have same perks as other. No kitchen towels or much for cooking meals. Still a convenient location for site seeing.

Friends

4/10

Poor

24 May 2026

Dwight

when I got there I didn't know that I needed to go the Best Western next door to check in but was easy once I figured that out. The room was 50 degrees when I got there so turned up the heat and left for while and when I came back it was still 50 degrees, I figured out they shut off the circuit breaks in the fuse box which was very inconvenient & strange but worked when I turned circuits back on. When I checked out they charged me $20.00 for cleaning fee which I have never have never seen done before especially when Expedia site said price shown on the site was all taxes & fees included!!! Another thing I noticed was there were no air conditioning in the two bedrooms just the air-heat unit in the living room & baseboard heating in bedrooms.

Friends

8/10

Excellent

17 May 2026

Sara

Two things I wish I realized before booking. 1. This property is NOT connected to the same building as the pool or the breakfast. You need to walk outside. 2. The breakfast was a Jimmy Deans microwave sandwich, cereal with carafe milk, juice, and a prepackaged Danish pastry.

We didn't have hot water day one but the facility fixed that by end of day. The room was nice and clean. We had a full kitchen with basic cookware, living room and two bedrooms. The pool was big, clean, and there were a lot of towels. The outside pool was out of service for the season but looked like it was well kept.

Family_with_children

6/10

Pleasant

12 Jan 2026

Frank

Good place to stay to see Mount Rushmore

Leisure Family

2/10

Poor

13 Oct 2025

Brian

Room dirty,

10/10

Exceptional

12 Oct 2025

Tanner

We’ve stayed at the Best Western a couple times now. I’m always happy with the rooms. They have a great breakfast. Best rates in the area.

Friends_and_family Family

8/10

Excellent

09 Oct 2025

William

The Property looked can use more TLC needs better maintenance. The Room was nice and comfortable.

overall, good value for the money.

Leisure Self

10/10

Exceptional

05 Oct 2025

David

This was our third time staying at this location, and will stay again soon. Great pool and hot tub. Breakfast is better than most, serving eggs, sausage or bacon, potatoes, biscuits and gravy, cereals, toast, muffins, waffles, yogurt and fruits. Hill City is a great small town.

Partner

10/10

Exceptional

04 Oct 2025

Fatiha

Nous avons pris un appartement avec 2 chambres ,pas jeune mais propre .Qualite prix au top ,l'hôtel est très bien placé et a tous les avantages autour!le déjeuner est bon propre nous sommes restés 9 nuits et il y change au 2 jours pour les œufs et à la semaine pour les gaufres .Il manquait juste un peu de fruits ,du bacon ,bagel.juste un peu de variété mais j'le retournerais sans hésitation.

Friends_and_family Friends

4/10

Poor

03 Oct 2025

Heidi

I am appalled that this place can call themselves luxury suites. Maybe this would be considered luxury in a third world country. The room was not clean. The edges of the carpet have literally never been vacuumed and were soiled with filth so heavily that you can see a ring all the way around the apartment. There was black hair in the bathtub. The kitchen floors were disgusting including sticky spots crumbs and at least one dead bug. Aside from uncleanliness the furniture was old and dingy. I cringed to let 2 of my kids sleep on the sleeper sofa. The other two beds were comfortable though and appeared to have clean sheets at least. I would not stay here again if it was free. I would not stay here again if I were paid money to stay here. I want to erase this memory from my brain. Thank goodness it was only for one night.
My husband and kids swam in the pool since that was the whole reason we wanted to stay at this place. The pool looked very nice in pictures. In reality the entire pool area was so full of dead bugs- literally hundreds of dead bugs all around the outside edges of the space. The hot tub was so ‘off’ on the balance of chemicals that it bleached my son’s black underwear to pink. (Yes I have a 12 year old boy who put on his swim trunks without taking off his undies;)
I am trying to think of something positive to say. The free breakfast was pretty decent. Kids and husband enjoyed it and got full. And there was a nice selection of coffee even decaf

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Eileen

Great location for getting around the black hills area. Shops not far away Nice to have access to the motel’s breakfast and pool. This is the 2nd time we’ve stayed there and would go back again.

Leisure Partner

8/10

Excellent

01 Oct 2025

Andrew

The suites are good, basic two bedroom apartments. The indoor pool is nice, breakfasts were okay, the staff were pleasant.

10/10

Exceptional

29 Sep 2025

Maxine

Excellent staff and breakfast

Business_and_leisure Family_with_children

4/10

Poor

22 Sep 2025

Patrick

Shower head was at my eye level and I’m 5’10” making it a little tough to shower. Carpet was old and needed replaced. Confusing checkin process. Shower curtains waaaay too long and flowed onto bathtub floor.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Jason

we like how clean and quiet it was

Leisure Partner

8/10

Excellent

16 Sep 2025

Gretchen

Spacious suites, good home base for longer stays

The Black Hills Luxury Suites are part of the Best Western Golden Spike next door. We got a spacious two-bedroom, one bathroom suite with full kitchen, very nice! There were a number of maintenance items that needed attention, however, so I could not give the property higher marks. I would recommend it as comfortable and a good value.

Friends_and_family Friends

8/10

Excellent

16 Sep 2025

Jason

The location was great! Pool had bugs floating in it and a bit too much chlorine. Beds were a bit on the harder side.

10/10

Exceptional

11 Sep 2025

Janice

Luxury Apartments at Best Western

The staff is friendly, the room was comfortable and quiet, and breakfast was very good. Hill City is centralized to the Black Hills area. The town is easy to get around in. We were there over a week and enjoyed everything about our stay.

Friends_and_family Family

10/10

Exceptional

27 Aug 2025

James

The property needed landscaping needed trimed

Leisure Friends

10/10

Exceptional

16 Aug 2025

ronald

Great place to stay on the edge of town

8/10

Excellent

11 Aug 2025

William

Another outstanding performance from the staff.

We were attending the 2025 Sturgis Motorcycle rally, which is a monumental occasion with a large influx of people from all over the world. Even with that, the daily breakfast was exceptional and the rooms were kept provided with clean towels and the garbage emptied daily.

Friends_and_family Friends

10/10

Exceptional

11 Aug 2025

Christina

Breakfast

Business_and_leisure Family

10/10

Exceptional

07 Aug 2025

John

We had to check in late due to our flight. We got checked in quick and had clear instructions to our room. Room was clean everyday. Property was very quiet even during Sturgis.

Leisure Family

10/10

Exceptional

06 Aug 2025

JaNae

Breakfast was amazing, suite was comfortable. Only issue was we didnt realize it was part of the Best Western, so finding where to check-in was a little difficult.

Leisure Family

10/10

Exceptional

05 Aug 2025

Dana

The property was a great base for touring Mount Rushmore, Crazy Horse, Custer, Needles! Close to everything. We could walk to restaurants. They had a very nice pool and hot tub.
Everything was clean. The only downside was that the interior is dated in the condo and everything is a little dark. But it worked out great for us, and we were very pleased.

Leisure Family

8/10

Excellent

05 Aug 2025

Russell

Close to a bunch of attractions

Leisure Family_with_children

8/10

Excellent

30 Jul 2025

Michael

Spacious! Large rooms! Great for families or the need to spread out. It is a bit dated. They have very 90’s vibe yet everything seems very unused. The carpet padding is still very responsive. There are no usb outlets so bring a few bricks with you!!! Check in is at the Best Western but these 32 units are more remote and quiet. Still, lots of walkable options.

Leisure Partner

6/10

Pleasant

29 Jul 2025

Garvis Dwaine

The property is old and outdated. It appears to be an old apartment building converted into suites. We were on the first floor and could hear everything from the room above. When someone cooked you could smell it throughout the building. We were comfortable and slept well. I would consider it like an old lower end hotel — “luxury” is not an accurate description.

Leisure Family

10/10

Exceptional

27 Jul 2025

Emily

The apartments are great for a family . Having a full kitchen and separate bedrooms are a huge bonus . The hide a bed suck- 2 years in a row . The showers hot , good pressure, good supply of towels that are big enough for the average joe. Continental breakfast is a win to start the day with hot food. Then you don’t have to stop your day to find food before it starts . Don’t let the lack of lawn care scare you away !

Leisure Family_with_children

6/10

Pleasant

25 Jul 2025

Noel

Grass was over a foot high on property. Weeds everywhere. Property in general seemed a bit run down. We had lights burned out in bathroom, ceiling fans on high with no way to adjust them. Staff was nice. Just expected a lit nicer place for the price. Won’t stay there again.

Leisure Family

10/10

Exceptional

21 Jul 2025

Phil

Helpful and accommodating staff. Good breakfast and nice pool options.

Leisure Family

4/10

Poor

21 Jul 2025

Jason

Not the best of places

It had good and bad. The check in experience is a bit weird. You have to check in at the best western next door and everything is ran through there. The pool, breakfast area are all on the best western property. We were in the back apartment/suite buidling which has a path that leads to the pool and then too the main BW parking and entrance. Staff at the BW was great, very friendly and accomidating.They did clean the room daily but they do it early so if you plan on sleeping in you wont get serivice that day. The room it self was clean and roomy but we stayed in one of the basement rooms and the smell inside the room was awful. Not sure if its because it was closer to the pool or if there is something else going on but it was a very strong musty smell that was almost too much to handle. Had to wash everything we took into the room thoroughly even my daughters stuff animals which all smelled musty. I know its a more humid area there but even the carpet and all the things in the room just felt moist every day. The 2 rooms and the beds were very clean, the pull out bed inside the couch was pretty old and worn down but it got the job done. Overall the interior was super dated, Felt like it hadnt been updated since the mid 90's. Would stay at the BW instead of this property. Cant say enough how great the staff was, even the breakfast bar was fully stocked and was nice to not spend money on that everyday somewhere in town.

Friends_and_family Family

8/10

Excellent

19 Jul 2025

Verified traveler

Felt a little deceived

The pictures of the lobby, breakfast area, and swimming pool were all of the Best Western that was right next door. You had to check in at the Best Western and share those areas with that hotel. Maybe I didn't read closely enough. But it seemed a bit like a bait and switch. The rooms that were pictured on hotels.com were the real rooms. But you can tell they must have used other lights to brighten the place up for pictures. The lighting was not anywhere close to the pictures. It was a good space and needs were comfortable. It just appeared newer in the pictures.

Friends_and_family Family

8/10

Excellent

16 Jul 2025

JODI

Love having an apt as we can have our private spaces. Location is great. Lawn needs mowing and landscape needs weeding. Very overgrown. Makes it look shoddy.

Leisure Friends

2/10

Poor

16 Jul 2025

Nikki

We did not check in, if the property is allowed to be this run down I could only imagine the inside. The outside of the building gives the impression that the hotel is closed and has been for quite some time.

8/10

Excellent

12 Jul 2025

Verified traveler

This was a great last minute stay with a kitchen. You get what you pay for the price was really good but the rooms could use a little love.

Friends_and_family Family

6/10

Pleasant

09 Jul 2025

Christine

This hotel is ok, definitely not luxury. We had 2 clogged sinks in the bathroom. No one came to clean our room, replace towels or take out the garbage for the week we spent there. We had to ask them to do the garbage and for new towels, then it was only that day.
I do have to say that the free breakfast was very good, lots of variety of breakfast foods
Also check in and check out went smoothly and the staff was helpful

Leisure Family

8/10

Excellent

05 Jul 2025

Paula

Other than the yard in dire need of attention, the place was decent.

Leisure Family

6/10

Pleasant

02 Jul 2025

Donna Zach

We thought we were booking a hotel suite. It ended up being a former apartment complex.
We couldn't find where to check in. Ended up having to walk through 2 other buildings and across a parking lot to get to a hotel that was part of the \"suites\".
Rooms were great other than stairs everyway

Leisure Family

10/10

Exceptional

30 Jun 2025

Tamara

I enjoyed the apartment like room that we had. It is intended for long stays but was perfect for our vacation since it had 2 bedrooms. One for us and one for my parents. The living room was good sized and has a pullout couch. The furniture in the living room wasnt too comfy but we didnt spend too much time there anyways. Lots of stuff to so in the area. My parents cant walk that far but its walkable distance from the main strip in town. Id stay here again!

Leisure Family_with_children

6/10

Pleasant

29 Jun 2025

Shawna

Needs some maintenance and updating. Lawn and flower/rock beds were overgrown. Breakfast was ok. Parking was convenient. Area was close to a lot of attractions.

Leisure Partner

6/10

Pleasant

24 Jun 2025

Ryan

It wasn't a terrible place to stay. The Suite is really just an apartment. When we arrived, the first thing I noticed was the dampness and musty smell. The apartment was located on the lower level of the building. I also noted that there was a hair clip and sock left on the floor from the previous guests, which indicates they did not clean it very well. There is no phone in the suite to call the front desk so you have to walk to the front desk of the Best Western if you need anything.
That all being said, it served its purpose for our trip. The beds were comfortable and the kitchen had many of the required necessities for cooking and enjoying meals in the unit.

Friends_and_family Family

8/10

Excellent

22 Jun 2025

sarma

Stayed here for 2 nights,Could be better as the is old and needs new carpet. Saw beetles crawling in the mornings or the carpet. Towel hanger came off. The pool need more frequent cleaning .The good is that they have great /excellent front staff( aka Best Western), i cannot be more pleased with their approach. The breakfast was great.

Leisure Family_with_children

10/10

Exceptional

21 Jun 2025

Casey

These a
Apts

10/10

Exceptional

20 Jun 2025

Robert

Very comfortable accommodations.

Partner

6/10

Pleasant

17 Jun 2025

Keisha

The apartment was in poor condition - curtains and bedding falling apart, lights above stove and kitchen sink didn’t work. The indoor pool was disgusting and the outdoor pool was very small and unheated. Breakfast was appreciated and the apartment functioned for our needs.

Leisure Family_with_children

6/10

Pleasant

16 Jun 2025

Diana

We booked what was advertised as a \"luxury suite.\" It was actually a small apartment complex that was repurposed into hotel rooms. It was confusing to know where to check in, as it was actually run by the Best Western next door.
While it was nice to have 2 rooms, it was not luxury or a suite. There was mold in the shower, due to no venting. The building doors were propped open with rocks, so no security. The pool was heavily chlorinated, in which our kids made comments.
One night stay was fine, but would not go back.

Leisure Family

8/10

Excellent

10 Jun 2025

Roy

Accomodations were spacious and clean, but it's apparent the owner is reluctant to update the property. The living room furniture is like sitting in a hole, the desk needs repair and the landscaping outside the building has been neglected. It's way overgrown, full of dead wood and weeds.

Leisure Partner

10/10

Exceptional

08 Jun 2025

Jennifer

It was very nice except there was no bedside tables.

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Joseph

This property is good for a one or two night stay. The apartment was set up really nice and this place was only a 15 minute drive to Mt Rushmore. Very close to several places to see and eat within 15 to 30 minute drive. Badlands are about a 90 minute drive east. Custer State Park is very close to this hotel/apartment. Very nice place for a weekender if you want to see the Black Hills.

Leisure Family_with_children

10/10

Exceptional

06 Jun 2025

Katie

Large property with several room options and great breakfast buffet. It is in a walk able location and is central to the Mt Rushmore and area.

Leisure Partner

10/10

Exceptional

25 May 2025

Jessica

Private and quiet apartment with plenty of room for a family of 5. Close to restaurants, attractions, and shopping. Beautiful area of the Black Hills of South Dakota.

Leisure Family_with_children

10/10

Exceptional

24 May 2025

DeAnna

The property was a bit unkempt with weeds and grass growing over the sidewalks and along the fence line, but I'm sure that was due to the weather. They were weedeating the grounds while we were there.
Loved the suite we stayed in! One suggestion: if the suite buildings could be labeled on the outside with a \"1\" or \"2\" or \"A\" or \"B\". Would easily stay here again!

Leisure Family

6/10

Pleasant

13 Nov 2024

Renee

It was nice to have an apartment-style hotel but it was dirty inside and out.

Leisure Friends

10/10

Exceptional

17 Oct 2024

Shari

It was very nice.

Leisure Family

10/10

Exceptional

16 Oct 2024

Cheryl

Nice suite. Small but would come back. Wish more hotels would have the kitchen(ette) and separate living room area

Leisure Family

6/10

Pleasant

04 Oct 2024

shelley

The \"luxury suite\" is an older converted apartment,inconvenient
To get into and key card did not work on building door,had to be let in by nonspeaking english housekeeper who put a rock
in front of door to keep open.
\"Suite\" was dated and had musty smell,coffee maker with no coffee and no pne communicated that ahead to bri g our own
Shower took a couple hours to drain.
Breakfast could have used a nice selection of friot and breads/bagels

8/10

Excellent

30 Sep 2024

diane

Hotel stay was nice. Our building was hidden. Need some work outside but inside was nice. Would come back.

Friends_and_family Family

8/10

Excellent

28 Sep 2024

Dennis

Very good property. Had a great stay.

Need some landscaping work.

Leisure Friends

8/10

Excellent

22 Sep 2024

Verified traveler

Great place.

This place was perfect for two couples who wanted a base for exploring the Black Hills area. We each had our own bedroom and had lots of space to play card games in the evening when we were done exploring. We stayed for 3 nights and really enjoyed it. The breakfasts were great also. We would definitely stay again when in the area.
Somewhere in the information about this place they should explain that you check in next door at the Best Western.( and use their amenities)

Friends_and_family Friends

8/10

Excellent

18 Sep 2024

nanette

We enjoy having our own unit. Check in wasn’t clear in that we didn’t realize it was affiliated with Best Western. The unit was comfortable just sometimes the bedroom was a bit warm at night because the air conditioning didn’t quite get in there enough. The wall fan that I think was supposed to send air through didn’t seem to work. Overall though we enjoyed our stay

Leisure Partner

8/10

Excellent

15 Sep 2024

Sima

Breakfast

8/10

Excellent

15 Sep 2024

nicole

Not bad

The stay was nice. The room could use some love. The carpet was terribly stained and the couch needs to be replaced.

Partner

10/10

Exceptional

02 Sep 2024

Karyn

Great place for a bigger group or family!!!

Thank God I had read some Google reviews and you to go to the Best Western next door and at the breakfast would be at the Best Western but they didn't tell me that our room was in the second building in the back and there was no parking near that building took us a few minutes to find the actual room the outside pool needed more water in it and the hot tub was a little yellow and the water was barely flowing.
Room was amazing beds were comfortable lots of pillows lots of towels water pressure was incredible full size kitchen and our sweet but the hide a bed was very uncomfortable and my friends ended up pulling the mattress out and sleeping on the mattress on the floor. Hi to bed felt like it was over 50 years old other than that the room was great and the restaurant next door was the most delicious food I've eaten a long time. Breakfast was amazing at the Best Western next door lots of choices and lots of stuff in the gift shop plus it was only 20 minutes away from Mount Rushmore or in the opposite direction 20 minutes away from Crazy Horse. The most convenient part was that it was halfway between the 2

10/10

Exceptional

01 Sep 2024

Verified traveler

Check in at the Best Western front desk.

Great place to stay for long stays and you're not wanting to worry about eating out for every meal. The mini kitchen worked great for our family of 5. The rooms could use a bit of updating to modern standards. Make sure to bring anything chargers for USB cables as there is not a single port in the rooms. The pools were great. Indoor and outdoor options .

10/10

Exceptional

30 Aug 2024

Nolan

The luxury apartments we stayed in are nice for the price, but I wouldn't call them \"luxury\", they are typical of a standard 3-4 star hotel room and they are part of what appears to be an old apartment complex with 2 bedroom apartments that the hotel bought and converted to guest rooms. They are very good rooms for family groups, large and spacious, with a full kitchen and living room. Very nice price/value for the room you get. The free continental breakfast was very good as well. The only problem we had was it not specified clearly that the check-in desk for the suites is located in the Best Western next door so we had to do a little hunting and wound up having to call the hotel front desk to figure that out, but otherwise a very nice lodging experience!

Leisure

6/10

Pleasant

26 Aug 2024

Mike

The outside of this property needs serious help. It looked like you could bale hay with the way the grass was cut. There's weeds all over--including in the pool area. The outside pool is pretty gross. The inside one was a little better. Breakfast was very nice although could use a variety instead of the same items every day for people staying multiple days. The ceiling above the air conditioner is caked on with dirt from it blowing up there. The seat cushions in the room are spotted and disgusting. The beds seemed clean and room service brought clean towels each day. The base board heater didn't have a front on it and looking inside, it's so dirty that it could easily be a fire hazard. I think just lack of attention to details is the problem. The main items were taken care of like the bed and bathroom. There wasn't a way to wash the dishes so it makes me wonder how they got cleaned to begin with. There wasn't a washcloth or towel or anything in the kitchen. And with the uninviting landscape that was just full of weeds and unkept and dead trees/bushes, it's really not a place I would choose to come back to.

10/10

Exceptional

24 Aug 2024

Rodney

These suites are much like a 2 bedroom apartment. Roomy and comfortable. The daily breakfasts served at the Best Western lobby area are the best of any hotel I’ve ever stayed at. Full breakfast buffet with Farmer Brothers coffee. Indoor pool, outdoor pool and jacuzzi. Large grocery store 2 blocks away. Shops and eateries about 1/2 mile away. Hill City is one of the best locations for a Black Hills vacation.

Leisure Family

4/10

Poor

21 Aug 2024

Kari

Our stay was 4 nights and 5 days with this property. The staff in the Best Western hotel were friendly and accommodating. The breakfast area was clean and the food was good. The option for continental breakfast was one of the reasons I booked this property and I was very pleased. The pool access was also a plus for our kids. The property on the suite side was not kept up very well. Outside there were dead trees, overgrown weeds and the grass was in need of mowing. Inside the suite, there was a dust line along the floor boards throughout. The furniture and carpet were very dated, and there was also a very strong musty odor. The weather was not too hot while we were there, so we kept the windows open to air it out. We had planned to cook meals and take advantage of the kitchen in the suite, but went out of our way to stay out of the suite as much as possible due to the musty smell. The staff must be aware of the musty smell being a problem because the access doors to the building were propped open each morning to air out the hallways. All of our belongings came home smelling musty. I am not one to write bad reviews on places, but this place really needs to be updated or have a deep cleaning.

Leisure Family

6/10

Pleasant

18 Aug 2024

Emily

We stayed in the apartments, and the grounds between buildings were very weedy and overgrown, same for the pool area. Check in and breakfast were pluses, staff very friendly.

Leisure Family_with_children