Name: Baymont by Wyndham Keystone Near Mt. Rushmore
Address: 106 Us16A, Keystone, 57751, US

8/10

Excellent

16 Jul 2026

Steve

The suite rooms on third floor were great for viewing on a balcony. I only wish there was an easier walk to the main street where all the businesses are located.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Don

The staff were diligent and working hard. The rooms were clean. The access to the dog areas were a bit out of the way but decent and clean with a clean waste bin. Unfortunately the elevator was not working correctly (would not go to the 1st floor from another floor).

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Joseph

none

10/10

Exceptional

13 Jul 2026

Michael

Nice night great location

Friends_and_family Family

2/10

Poor

13 Jul 2026

Mary

Hotel was very poor. Room smelled musty, removed and cleaned air conditioner filters in both rooms of reservation- filthy and likely could cause illness!!! Air conditioner in one room was as loud as a freight train and TV only had one channel. Staff notified and said problems were addressed but upon later night return, neither was. Only working ice machine was on third floor. Oh yeah, toilet in one room was rocky due to poor base. Done with Wyndham properties! This is the third stay at this chain in past year and all were very poor, with this location being the worst. Three strikes, your out!!!

Family

10/10

Exceptional

12 Jul 2026

Tana

!

Family_with_children

6/10

Pleasant

12 Jul 2026

Loren

Rooms are very small. Not much room for movement. Just be prepared for not a lot of space.

8/10

Excellent

11 Jul 2026

Kunal

staff was helpful

Friends

8/10

Excellent

09 Jul 2026

Patrick

We were there three nights and no maid service was performed.

Family_with_children

10/10

Exceptional

08 Jul 2026

Julia

Great stay for families near Mount Rushmore.

Family_with_children

4/10

Poor

08 Jul 2026

paul

The staff was friendly , but english is not their first language. The hotel had a great view. Our room had a mouse!!! The ice Machine, and elevator we're not working. The washer and dryer worked well.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

jack

Hotel staff were excellent.
Place is a little run down, broken ceramic tiles in entries and room, pool ladder was broken and needed repair. On the good side, breakfast was god, and pool and hot tub were well upkept. Well located to all the attractions in Keystone. Overall a great stay.

Friends_and_family Family

2/10

Poor

07 Jul 2026

Rich

We would like a refund. I even have pictures of how dirty it was. The floors were dirty. The entryways were dirty. The elevator was filthy.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Tamara

Clean room. Front desk staff very helpful and welcoming! Nice breakfast and good coffee!

Pet

4/10

Poor

06 Jul 2026

Jenn

Very dirty room with bugs crawling in it. Dirty markings on the walls and outside door. Very small quarters. Definitely was not what was advertised on their website. Also not worth it for the amount of money I paid for the room.

Partner

8/10

Excellent

05 Jul 2026

Laura

Nice parking arrangement, which is good as elevators were Not working. Breakfast was acceptable. Walk up the driveway is do-able for out of shape EVEN AFTER WALKING DOWN THE STRIP & BACK. View is amazing - worth the up charge for “Monument View” room. But - DO NOT LEAN ON BALCONY RAILINGS!! Only 2 bolts in center and rain drainpipe were holding us AC unit in room stopped working on check out day.

Partner

10/10

Exceptional

04 Jul 2026

Armando

The only small issues was bird drops on the patio balcony. The staff was great and answered all my question.

Friends_and_family Family

4/10

Poor

04 Jul 2026

Katie

Breakfast was our favorite here but the hotel itself needs renovations and updating

10/10

Exceptional

03 Jul 2026

Frilie

Great location, just a few minutes from Mt. Rushmore. The staff was friendly, and check-in was easy. Nice place to rest while exploring the Keystone area.

Family_with_children

4/10

Poor

02 Jul 2026

Tara

The room was very dated but clean the tub in our room had very poor drainage.
Pool was to cold to try hot tub was OK but damn people don't watch there kids anymore and staff don't make people follow rules of facility.
For those who don't know the 5 minute palk is down hill then back up so if you are thinking about walking just know downhill might be great but going up sucks.

Family

10/10

Exceptional

02 Jul 2026

Crystal

We got a suite and it was perfect for us. The hotel was clean beds were comfy. Had a balcony. There is always coffee and water in the lobby. The breakfast was good. Had a great stay and would stay there again

Family_with_children

6/10

Pleasant

02 Jul 2026

Antonio

The housekeeping didn't come to make up the room despite numerous calls to the front desk officer

Family

10/10

Exceptional

30 Jun 2026

Amy

Great!

10/10

Exceptional

30 Jun 2026

Amy

Great place to stay!

10/10

Exceptional

29 Jun 2026

Alexis

Staff was very friendly and helpful. Great pool area. Our room was smaller and less clean than we expected. Overall we had a great stay.

Family_with_children

8/10

Excellent

29 Jun 2026

Julie

3rd floor parking is where it is at!!

8/10

Excellent

28 Jun 2026

Melinda

Room was great, clean atmosphere, our tub faucet was leaky and mattresses were a little worn but ultimately it was a good stay

Family_with_children

10/10

Exceptional

28 Jun 2026

Austin

Place was very nice and fair priced.

Family

10/10

Exceptional

28 Jun 2026

Leyanis

Awesome! I was traveling for a while!

8/10

Excellent

28 Jun 2026

James

Everything was up to par except all the black hair and pubic hair all over the bathroom. We even had to clean out the drain of the hair too. Hot tub looked a little green but the staff was kind, the room was fine otherwise.

Partner

2/10

Poor

27 Jun 2026

Tami

Stayed here 6/30/26. The TV worked when we checked in. When we returned to the room later the TV didn’t work. Called the front desk. They came down and unplugged it to reset it. Still didn’t work. We were told they’d give us 1/2 off because they didn’t have another room to move us to.
On top of that, the room was dirty and had spiders in it. The bedside table wasn’t washed off and was sticky. There were long black hairs on the floor. Gross!

4/10

Poor

27 Jun 2026

Derek

The room threshold was in need of repair. There was a big gap with carpet that was frayed. The room wasn't clean. There were dirty mirrors and dust on the furniture and headboards. The rooms are tiny. The prices that are being charged for this hotel is a direct result of the proximity to Mt. Rushmore, it is not reflective of the quality of the property. Nice staff, but the property is lacking.

Partner

10/10

Exceptional

27 Jun 2026

Robyn

Angel was great!

Partner

6/10

Pleasant

27 Jun 2026

Samuel

Pool was freezing not a lot of tv shows to watch and our door made a loud scrape noise when you open the door every time.

Friends_and_family Family

4/10

Poor

26 Jun 2026

Kevin

Room was small for 4 people. Felt dirty the whole time we were there. The pool was cold, very cold.
Great view and close to a ton of fun things to do. I would not stay here again because of the room conditions.

Family_with_children

8/10

Excellent

26 Jun 2026

Kathryn

It was a very nice room only complaint was our shower the water ran all the time we were there out of the facuet.

Friends_and_family Friends

6/10

Pleasant

26 Jun 2026

Louann

Room was very small for four people. The beds had a rod sticking. We got moved once.

Family

10/10

Exceptional

25 Jun 2026

Barbara

Breakfast was nice and a lot of variety

Family_with_children

8/10

Excellent

24 Jun 2026

David

Super close to Mount Rushmore and convenient for an overnight stay.

Family

10/10

Exceptional

24 Jun 2026

Lynda

Close to everything.

Partner

10/10

Exceptional

23 Jun 2026

Tina

The location is spot on! Close to town for shopping and eating. Staff was friendly and room was clean with a great view. Would stay again!

Family

10/10

Exceptional

22 Jun 2026

DANNY

H g h

6/10

Pleasant

22 Jun 2026

David

The pool was ice cold unfortunately, elevator was out and Ice machine was out. Room wasn’t terrible, just dated. Breakfast was okay. Nice view, and staff were polite. I most likely wouldn’t stay again.

Family_with_children

10/10

Exceptional

21 Jun 2026

Leslie

Check in process was quick and easy.
You can tell this hotel has been there for a long time. But the room was clean and quiet.

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Kathleen

The staff was very friendly and accommodating, but the property is old, and run down. The room had a stale odor, it seemed to come from the curtains. The. Hot tub had toddlers in it with diapers on, there was no suggestions to keep small children out of the hot tub. By the end of the night it looked filthy. The hotel is centrally located to Mt Rushmore and lots of shops and places to eat in walking distance. This could be a great hotel, I hope they make some positive changes.

Partner

10/10

Exceptional

20 Jun 2026

Lou

A great place to stay for a reasonable rate! The staff couldn’t be nicer, the building couldn’t be quieter and the bed couldn’t be more comfortable. 2 thumbs up!

Self

4/10

Poor

19 Jun 2026

Michele

Our room was terrible. The pull out bed blocked the door completely so the door could no longer be opened. The bathroom had black mold all over it, and the carpet had someone’s clipped toenails on it. There were other crumbs too. They gave us another room and that room too had black mold spots all over the bathroom and even a dirty diaper on the floor. We stayed one night because they would not refund us. We canceled the rest of our stay there. I would not recommend staying here.

Family_with_children

4/10

Poor

19 Jun 2026

Karla

The hotel was comfortable, clean, and the staff was friendly. We really liked everything about our stay and felt welcome throughout our visit.
Overall, a great place to stay, and we would happily stay here again in the future.

Family

8/10

Excellent

19 Jun 2026

Amy

The gym is not good and needs to be maintained better and pool was very cold, not sure if the heater was broke

Otherwise everything else was fine and people very friendly and great location

Family_with_children

8/10

Excellent

19 Jun 2026

Diana

Location is super convenient for Mt Rushmore. I will say that the online info on hotels.com states that it’s an 18 minute WALK to mt Rushmore. This is untrue. I thought maybe there was a cute little back path or cut thru to make this viable since it’s also a 10 minute drive. Not the case. It would take *awhile* to walk there and a lot of it uphill next to a road with cars going quick. Just in case you saw the walk distance and thought “yay”!
The hotel was clean and in decent shape but it’s definitely on the older side. The rooms are fairly dark. We were in one of the 2 queen suites with a pullout couch and that was perfect for our fam of 5. The mini fridge was helpful. The staff was super friendly and answered Qs for us before and after arriving! Pool was a nice break for activities altho it’s a pretty shallow pool (good for kids!). Parking was easy, check in was easy. The breakfast selection was standard… waffle makers, eggs, sausage, cereal, bagels, bread and a pastry I think. Apples, bananas, yogurt. What was missing was oatmeal and hard boiled eggs which a lot of places will have as an option. Overall it was a fine place to stay and we’d do it again - we’re not really staying there for the hotel experience, just the convenient location and decent pricing but it was still nice enough :)

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Brenda

The pool was ice cold and families were filling up the hot tub.

Family

6/10

Pleasant

18 Jun 2026

Janet

Very difficult to park, had 2 handicapped spaces in back, parked in one to unload, it was later occupied and had to park in front as far away as possible. the back had a turn around and was blocked several times making it difficult to get out.
We had a pet and the pet area was filthy and the dogs paws were very dirty after using. We picked up after our dog but others did not.
the room had a king bed but there was no room to move around. Did not have a chair other than a desk chair.
We needed to check out a day early and after calling expedia and communicating with the front desk we were issued a refund.
Breakfast was good but seating was at a premium.
was not the best place to stay. wont stay again.

Pet

10/10

Exceptional

18 Jun 2026

tammy

It was very clean and staff was great.

Family

10/10

Exceptional

17 Jun 2026

Carlos

Super nice staff and helpful

Family_with_children

8/10

Excellent

17 Jun 2026

BERNARD

Large 3 story facility which is separated by the indoor pool.

As such, parking close to a particular room is difficult, made even more difficult with one of the 3 elevators out-of-order. Ice machine near first floor front office was out of order, with only one other first floor ice machine, with no ice machine on the second floor.

Staff was very nice.

Breakfast was the typical hotel assortment, nothing special.

Close to most of Keystone City, Mt. Rushmore & Custer State Park.

Partner

10/10

Exceptional

16 Jun 2026

Angelik

We stayed here the previous week and have nothing but good things to say! The staff are friendly and extremely helpful. The location is great and the view is always nice!

Family_with_children

10/10

Exceptional

16 Jun 2026

Donna

It was a very nice stay and close to everything we were doing.

Partner

6/10

Pleasant

16 Jun 2026

Amber

Hot tub was undersized. Pool was too cold so kids were in the hottub. No room for adults. Rooms were small for the bed size. Bathroom could have used some updates.

10/10

Exceptional

13 Jun 2026

Nick

Clean room, staff was friendly and helpful!

Family_with_children

8/10

Excellent

12 Jun 2026

Carla

The view was awesome, except from my room since there was a mountain, staff was great, although some didn’t speak English. Breakfast was decent.

Partner

4/10

Poor

11 Jun 2026

Dustin

My room was missing the curtains and the lights from the parking lot above shined in my window all night.

Family_with_children

10/10

Exceptional

10 Jun 2026

Angelik

loved this hotel! we originally had booked another hotel and when we arrived they had already closed for the night with no notice. baymont was super close and was exceptional

Family_with_children

10/10

Exceptional

09 Jun 2026

Karson

All was good. Very friendly and helpful with room arrangements

Friends_and_family Family

8/10

Excellent

09 Jun 2026

Bridget

The rooms were okay but small. The staff was very friendly. The pool was too cold to swim in.

6/10

Pleasant

06 Jun 2026

Della

Hallways needed a good vacuuming. The pool is not heated, it's absolutely freezing, my grandkids lips were turning blue after a few minutes. Rooms are on the smaller side but clean. Didn't stay for breakfast so can't speak to that. It's right in Keystone so you can walk into the town where there's plenty of food choices. It's decent value for money based on the area.

Family_with_children

8/10

Excellent

04 Jun 2026

Matthew

Nice location on a hill overlooking Keystone and Mount Rushmore. The room felt a little tired, dust in the corners and a few knicks in the walls. Beds were comfortable. Breakfast was typical and the dining area was pleasant. All in all a nice stay.

Pet

10/10

Exceptional

03 Jun 2026

Lisa

The staff was very excellent. They were so helpful in us finding what we asked for in Keystone.

Partner

4/10

Poor

03 Jun 2026

Richard

Staff were nice however the overall stay was not great. They say breakfast included however not much to offer, constantly out of things with no replacements. Parking was terrible. Zero housekeeping, was not given the option to opt in or out of it. Would not recommend staying here nor would we stay again

Partner

6/10

Pleasant

03 Jun 2026

Christy Kearbey

Staff was friendly but the rooms are small and crowded.

Family_with_children

10/10

Exceptional

02 Jun 2026

Steven

The location was great on top of the hill. The room was clean and staff was very friendly. They also had a hot tub and pool. We love hot tubs. There were lots of restaurants close by, even though it was kind of crowded. Beautiful little city.

Partner

2/10

Poor

01 Jun 2026

Bailey

I

8/10

Excellent

31 May 2026

Shelby

The staff was incredibly helpful and very kind, the hot tub was a must have after a long day on the road. Everything was very clean and well maintained, my only complaint from our stay was that the pool felt like an ice plunge and one of the beds in the room slipped off the frame when sat on the edge.

Friends

8/10

Excellent

30 May 2026

Robert

Big room, great jet tub. Walls or rather doors way to thin making it very noisy. Great location over looking the town.

Partner

10/10

Exceptional

30 May 2026

Elizabeth

1st day opened and the staff was so well knowledge of the town. The rooms were clean, and well cared for

Family_with_children

10/10

Exceptional

30 May 2026

Kimberly

Angel was the best possible host for this trip! I do not use the term host lightly. He went above and beyond front desk duties, giving me helpful suggestions for navigating the area, providing me with all info about the amenities at the hotel, assisting with breakfast, and sharing many conversations over the course of my 4 night stay.

I had an amazing time in South Dakota and Angel was a huge part of that. He is an asset to your company and the Baymont Keystone is lucky to have him. The property would never be the same without him and I am forever grateful to him for making my trip so memorable.

I met the manager and she is great as well. She runs an amazing property with a quality hot breakfast gym, with enough equipment to keep me going on the road, and lovely pool and hot tub area. Well done!

There was also a young gentleman from Jamaica who assisted me one night. He is awesome and gave me tips for my upcoming trip to Jamaica!

Angel has been working at the property for 5 summers and is an invaluable asset. I hope to visit his home country of El Salvador because if people are as kind and helpful as him, it will be another lovely trip. He is patient, kind, and always has a great attitude. Please pass on this information to his management team, because I sincerely believe he deserves a commendation for his hard work and amazing service!

I have been 49 states and 12 countries and have never encountered a better hotel employee than him. Thank you, Angel!

Self

10/10

Exceptional

29 May 2026

Michael

Bed was very comfortable!
Staff was great!
Eggs and sausages were uncovered and cold!

Had a large burnt spot in carpet next to the bed.

Partner

4/10

Poor

29 May 2026

Dave

The room had many spots on the walls that had dead bugs smeared. The parking lot had 9 sheet rock

8/10

Excellent

26 May 2026

Raul

Some one came in to our room at 10:30 pm the 1st night in the hotel and left after they saw the room occupied. We forgot to double lock the door. We reported the incident to the front desk.

Family

2/10

Poor

25 May 2026

Josiah

The room was not clean or wiped down by the time we arrived. We arrived close to 5:00 P.M. And our check in was at 4:00 p.m., but yet our room was still not prepared. There was a bug in the mini-fridge, none of the surfaces were wiped down, the shower head was disconnected, there was no hand soap, and an empty toilet paper roll was left the bathroom. There were stairs on the floor and surfaces. We were also given a handicap accessible room without booking one forcing us into one of the exterior rooms. We asked about possibility of switching rooms but we were informed no rooms were available to switch to. Lisa was friendly at the front desk but beyond that the stay was pretty poor.

Partner

6/10

Pleasant

25 May 2026

Adrian

Housekeeping should’ve come but they never came and our bathroom didn’t had any soap to bathe. The breakfast area felt a little too crowded/chaotic and some machines like the juice machine was out of service.

Friends

10/10

Exceptional

24 May 2026

Dexter

Staff was very friendly and helpful. Loved the pool and balcony. Breakfast was super busy and hotel was fully booked. Only complaint is the elevator closest to our room was broken.

Family_with_children

2/10

Poor

17 May 2026

linda

When we arrived for our 5 night stay, the hotel was closed. We found a worker who verified it was closed and sent us down the street to the Ramada Inn. Come to find out that they had a leak in the sprinkler system which flooded the hotel as they are closed in the winter. We received no notification from Expedia nor Baymont by Wyndham.

Partner

10/10

Exceptional

01 Dec 2025

Russell

This hotel is real close to Mt Rushmore. You can see it from the parking lot. The hotel is close enough to Keystone that it is an easy walk to the restaurants and stores. And a quick trip over to Mt Rushmore. Like 5 minutes.

Friends_and_family Family

8/10

Excellent

30 Nov 2025

Candace

My stay here happened to be on the last weekend of the season but the staff was still as helpful & as friendly as could be. The location is great for taking a stroll into town & ditching the car for a bit. At checkout, I told a nice young lady that I enjoyed my stay with a tiny exception (a lightning bug, or so I thought, in the pm & then another in the am). She knew exactly what I was referring to and assured me that the pine beetles were harmless and that they find a way in no matter what. Overall, I was pleased with my choice.

Self

8/10

Excellent

21 Nov 2025

Mark

d

Leisure Partner

10/10

Exceptional

20 Nov 2025

Kathy

Clean and comfortable

6/10

Pleasant

16 Nov 2025

Verified traveler

Room had stink bugs in it....that time of year when the little critters are looking for a warm place to hibernate. They found our room. Dozens of them were in the hall as well.

Leisure Family

10/10

Exceptional

12 Nov 2025

LILIBETH

Courteous staff ! Great view from hotel!

2/10

Poor

29 Oct 2025

heidi

The Damn hotels was closed for the season. I arrived without being aware of was closed or that my reservation was moved to the Ramada. Very poor communication from Hotels.com. i have been trying to get my money back

10/10

Exceptional

26 Oct 2025

Tyron

No breakfast, fridge in room did not work.

10/10

Exceptional

26 Oct 2025

Justin

Great view

10/10

Exceptional

23 Oct 2025

Matthew

Helpful staff, top notch continental breakfast, clean pool and hot tub.
Great price in the off season!!!

Leisure Family

4/10

Poor

21 Oct 2025

Katarzyna

I discovered blood stains on the mattres cover. I received clean cover and sheets but the manager took the dirty ones and wanted me to put clean cover and sheet by myself. I am glad it was only two nights at this place. Town and atractions are worth the recommendation.

Leisure Partner

4/10

Poor

20 Oct 2025

Amanda

Poor water pressure, bugs coming in from under and around the door. Toilet kept dripping water. The staff was nice and some of them were helpful. Free breakfast was great. They had scrambled eggs, sausage links, biscuits and sausage gravy, along with fruit, bagels, and a few other items.

2/10

Poor

20 Oct 2025

Cindy

The bathroom had black mold throughout the ceiling. When we went to use the pullout sofa - the cushions were removed and food was left behind from previous occupants. We didn’t even open the mattress to explore further.

Leisure Family_with_children

10/10

Exceptional

19 Oct 2025

Nestor

there was option of a variety of food for everyone

Friends_and_family Family

6/10

Pleasant

18 Oct 2025

Casey

Rooms were super small. Staff really nice. Bugs around the interior of hotel. Harmless but startling if I would not have inquired.

Friends_and_family Family

8/10

Excellent

14 Oct 2025

Sonya

There were flying insects that kept coming into my room. When I spoke to the desk clerk about it it did take a couple of times before they sent maintenance to spray around the door. But it did get better. There was also a problem with being charged by Expedia in the motel but thanks to the diligence of the customer service it was resolved fairly quickly.
Breakfasts were always good but it was usually the same everyday. The evening cookies were absolutely delicious and addictive!

Leisure Self

6/10

Pleasant

14 Oct 2025

Christine

Older hotel

10/10

Exceptional

14 Oct 2025

Darla

Max and the staff were amazing!!

Friends_and_family Family