Embassy Suites by Hilton Sarasota

United States , Sarasota Area - FL
Sarasota, 202 North Tamiami Trail
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100 reviews shown

8/10

Excellent

21 Jun 2026

Frank

Nice room, bar and wait staff excellent. Hotel was hosting families for a junior soccer tournament resulting in overcrowded pool area and coupled with one non operational elevator resulted in abnormally long waits for movement around facility. Kids were unattended by parents in pool and around facility playing with operational elevators. Parents were not chaperoning kids and hotel staff did not intervene and enforce posted rules. We have stayed here on numerous occasions and facility is normally first rate.
My bad for not doing due diligence and checking if facility was hosting special event. Will definitely do it next time.
Also thought $40 per day self parking fee was excessive

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

Estrella

Property was good. Been staying there for a couple of years in a row. Except this year the hotel was hosting 3 soccer teams according to staff. They got our room wrong but it was quickly fixed. Breakfast area was beyond full during our entire stay and elevators took forever to get to you once you called it. Other than that, it was great. Super clean and excellent hot water for shower. View was also great.

Family

10/10

Exceptional

20 Jun 2026

Garfield

Great hotel

10/10

Exceptional

18 Jun 2026

Carlos

Me gustó todo excepto los elevadores, se pierde mucho tiempo

Family_with_children

8/10

Excellent

18 Jun 2026

Thomas

They had one elevator down and it could take upwards of 15 minutes to catch the others going up or down.

Partner

10/10

Exceptional

17 Jun 2026

Monica

I lifed all the employees !!!everything was great except the elevator was very slow

Self

10/10

Exceptional

16 Jun 2026

Edgar

Great

10/10

Exceptional

15 Jun 2026

Joey

Had a wonderful stay. Would definitely book this hotel again and again.

Business

2/10

Poor

14 Jun 2026

shameze

The property is beautiful, but we won't be returning. Most of the staff isn't courteous. We've had extra hidden charges added to our account. Our total with Expedia including all charges was $286. The hotel charged $374 to our credit card.

Family

10/10

Exceptional

11 Jun 2026

Alex

Embassy Suites Sarasota exceeded all expectations. Housekeeping was exceptional, keeping the room immaculate throughout my stay. The team at the 8th‑floor restaurant and bar deserves special praise — great service, great energy, and genuinely welcoming people. I’d gladly stay here again.

Self

10/10

Exceptional

09 Jun 2026

Angy

Recomendado

10/10

Exceptional

09 Jun 2026

Larynilsa

This was a wonderful hotel and I loved everything about it. The two bed suite we had was wonderful because it had the two beds and a pullout sofa on my other side of a wall so it was very cozy and private. The pool was absolutely beautiful, sat in the middle of the hotel overlooking the downtown area and Marina. It was a very unique pool. I enjoyed it very much. The bar and restaurant had complete views of the marina as well and the included buffet breakfast was wonderful with the best omelette station. The only issue was the long wait for the elevators as we were on the 15th floor, but we were able to get in and out of the hotel to go sightseeing and head to the beaches and we loved it. We will be returning.

Family_with_children

10/10

Exceptional

08 Jun 2026

Jessica

Absolutely spacious rooms, staff were extremely helpful and informative. Breakfast was amazing! My only issue is I wish the pool was open a little later than sundown. I would have loved to see the view of the pool and from the pool at night.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

William

Nice Restaurant but substandard pool & front desk & maid service.

Family_with_children

10/10

Exceptional

08 Jun 2026

Beltran

Great experience like always at Hilton hotels. The staff member Martha was amazing, super professional and friendly. All our stay was wonderful. Excellent rooms and breakfasts. Perfect location and great value. We will stay again. Recommended it 100 %.

Family

8/10

Excellent

08 Jun 2026

Daysimarina

The only thing I would say is that if you are paying for your stay why they have to charge you separately for a parking space that should be included on your room because obviously your not walking in or coming by helicopter or a taxi.

Friends

6/10

Pleasant

06 Jun 2026

Rich

We had to call to have our room serviced every afternoon. They say we had our do not disturb sign on the door but we didn’t even have one in the room. Also, they only gave us 3 bath towels for 6 people daily and had to call down for more every day. After waiting an hour on day 3 for towels, we had to take some from the pool since they were not delivered.

Family_with_children

10/10

Exceptional

05 Jun 2026

Deborah

The hotel was very nice and had a good restaurant. It was very well located. My check in was slow which is the one negative about the property. The rooms are spacious though. You do need to pay $40 for parking in addition to the room charge and convenience charge. They do offer some nice complementary services to offset the convenience charge.

Friends

10/10

Exceptional

05 Jun 2026

Melissa

Stayed at this location in Sarasota to be close to Siesta Key Beach. Great location and had use of the gym, free breakfast and also Free Happy Hour each evening. Nice room and friendly staff as well! WE probably should have booked two rooms but overall, beautiful room and relaxing stay at this hotel!

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

anthony

It was cleaner and everyone was kind

10/10

Exceptional

02 Jun 2026

John

Todo muy bien excellent

Family_with_children

8/10

Excellent

02 Jun 2026

Mohamed

Breakfast was amazing, clean room and nice location

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Jorje

Excellent breakfast selection, Nice people and great service from the staff

Friends_and_family Family

10/10

Exceptional

31 May 2026

Michael

Our room was spacious and comfortable. The breakfast was very good. Happy hour drinks and snacks were a nice touch.

Partner

10/10

Exceptional

31 May 2026

Kyle

Great staff, great food, great pool, clean rooms and breakfast was free and very good. Stayed for 2 weeks and loved every day. Free drinks and snacks at happy hour was a big perk!!

Friends_and_family Family

10/10

Exceptional

29 May 2026

Juana

Thanks great services

Family_with_children

10/10

Exceptional

28 May 2026

Fernando

Family_with_children

8/10

Excellent

28 May 2026

Leticia

This location offers an outstanding position, suitable for those mindful of their budget. The rooms were immaculate and well-maintained. However, the lobby and bathroom facilities in the lobby were below par. Additionally, the staff at the lobby service desk seemed unfriendly, often too engrossed to acknowledge guests promptly.

Family

10/10

Exceptional

27 May 2026

Jindrich

Excellent

Family_with_children

8/10

Excellent

25 May 2026

Jasmine

The property was located in nice area. The continental breakfast was the best compared to any other hotels I’ve been in years. The start at the Bridges restaurant were professional and polite. My only complaint is the price of parking $40 a day is way too much

Family

6/10

Pleasant

20 May 2026

Sheila

my room was dirty, my feet were filthy after walking on the floors & the bathroom was dirty around the toilet, the lights flickered in bathroom

Friends

10/10

Exceptional

18 May 2026

Kevin

This place is showing its age but still a nice place to stay

Friends_and_family Family

10/10

Exceptional

18 May 2026

Sanjiv

Awesome breakfast and happy hour. The staff was very friendly and accommodating. Hotel was clean and the room was spacious. Great experience.

Partner

10/10

Exceptional

17 May 2026

Raziel

Staff was amazing, the room was very clean, breakfast awesome with a lot of options, I loved it

Partner

2/10

Poor

17 May 2026

Amelia

Mi experiencia en éste viaje no fué lo esperado,habíamos ido otros años a éste hotel,y aún pagando los $25.00 extras por parquear el carro,escogíamos ir a éste hotel nuevamente porque nos gustaba mucho,éste año lo tiene que parquear uno mismo y a “$40.00”,a parte de ese cargo y los otros que siempre ponen,adicionaron $28.00 más que tienes que consumir obligatoriamente ó pierdes el dinero,en ningún lugar de la reserva dice eso,fuimos en grupo y fué un desastre la reserva,cuando llegamos a el hotel y tener que esperar hasta casi las 5:00 pm porque las habitaciones no estaban listas,parte de el grupo se quedó sin reserva por un gran error de el hotel,sí muy muy bueno el desayuno,la limpieza,pero el hotel no tiene nada que ver con otros años y hay mucho más baratos a los alrededores,con desayuno y parqueo incluido,nuestro último viaje a éste hotel,fué muy bueno pero en otros tiempos,que pena

Friends_and_family Family

2/10

Poor

16 May 2026

Janette

I tried to Cancel 6 days before arrival and they would not allow it. I didn't notice when I made that reservation no refund. So beware they asked me for a review and I didn't even stay there; but they charged me

10/10

Exceptional

12 May 2026

Luis

Excellent

Family_with_children

10/10

Exceptional

12 May 2026

Dmytro

It was nice stay for two nights

Family

10/10

Exceptional

11 May 2026

Marcelo

Breakfast was very good

Family

10/10

Exceptional

11 May 2026

Christopher

Free breakfast was amazing. Parking situation is amazing

8/10

Excellent

11 May 2026

Amarilys

Nothing awesome

10/10

Exceptional

11 May 2026

Pedro

Muy buenos

6/10

Pleasant

10 May 2026

Bonits

Early evening I received a phone call from the front desk. I was asked if I was still coming! I told them I was, they said “Um, just making sure”. Maybe 5-10 minutes passed and they called again. This time I was asked if I would be open to staying elsewhere. I said “No, I’m traveling with family.” A short pause on their end and then “Ok, you can stay here” I arrived to check in and was asked for ID, I provided it and the clerk looked at it, held it out to the other clerk making a face and pointing out my name. After some back and forth between the staff members and me reminding them that they had already charged my account and that I had made my reservations in February, the staff member said, “Oh, just put her here” while pointing at the computer. I didn’t feel welcome.

The rest of the stay went without incident, but I will probably never stay at that Embassy Suites ever again

Family

6/10

Pleasant

09 May 2026

Angela

I liked the inclusive breakfast. Room (mostly bathroom) was not throughly clean. Couldn’t access my hotel room past a certain hour and the staff mentioned that sometimes there are issues with the keys not opening, which I found it frustrating.

Family

10/10

Exceptional

09 May 2026

Mellissa

Full complimentary breakfast was good!.. rooms are spacious and very clean. Staff were very hospitable, especially the lady that makes the omelettes in the mornings, such a friendly lady, I forgot her name. Will most definitely stay here again.

Self

10/10

Exceptional

03 May 2026

David

Our 12th floor suite was spacious and well appointed. The views were wonderful to. House keeping was efficient and attentive to our coming and going. I appreciated the complimentary breakfast as well. I was surprised by the parking fee, which I didn't know about in advance. But there was plenty of parking available and no in out fees or valets to tip. The bar and dinner service were very good as well.

Partner

10/10

Exceptional

02 May 2026

Annette

Took very good care of us

Friends_and_family Family

10/10

Exceptional

01 May 2026

Joan

Everything was awesome

Self

8/10

Excellent

01 May 2026

Jessie

Breakfast and room view was excellent.

Friends_and_family Family

8/10

Excellent

28 Apr 2026

Aidee

Breakfast was above average, room very spacious and clean receptionist named Demetris was exceptional, the room wasn’t ready by 4:00 pm and she was outstanding in keeping us informed. With the exception on the food at the restaurant was kind of average the overall experience was very positive

Partner

10/10

Exceptional

28 Apr 2026

Katherine

Friendly staff. Incredible food and breakfast was a real positive surprise…delish. Great bar are and the view was superb.

Partner

8/10

Excellent

27 Apr 2026

Joanna

All was great! Especially the omelette station😊

10/10

Exceptional

21 Apr 2026

dominick

Excellent all around

Partner

8/10

Excellent

19 Apr 2026

Heather

The hotel staff was excellent. Room was good. Breakfast was okay. The other meals we had when we could order off the menu were good. And the 20% off meals was a nice bonus.

Partner

8/10

Excellent

18 Apr 2026

Carol

The room was lovely. I did not like that I double payed taxes. I booked through Expedia which one, told me all taxes were included. If this is the case, why was I charged taxes upon checkout? I also did not realize you do not get Hilton's points when you book through a third third party which I believe should be unfair. Lastly, I do not like the $28.00 charge you automatically add to the bill.

Family

10/10

Exceptional

18 Apr 2026

Thomas

Excellent hotel with everything a business traveller needs. Oz's breakfast omelettes were delicious.

Business

8/10

Excellent

17 Apr 2026

Fabricio

I enjoyed this property overall but didn’t care for the automatic $28 charge that makes you spend it at the restaurant.

10/10

Exceptional

16 Apr 2026

Brian

Enjoyed the free breakfast

4/10

Poor

11 Apr 2026

Jeff

We reserved a wheelchair accessible room, we did not get one until the second night. We made sure ahead of time that this was reserved as my wife is in a wheelchair, and she could not take a shower, this was very frustrating . Hotel was great but accessibility is very weak. We were eventually moved to a wheelchair accessible room but still it should have been there for us for when we checked in.

Friends_and_family Family

6/10

Pleasant

10 Apr 2026

Lorrie

Breakfast was great!
Extra fees are included but not explained well.
Staff at front desk were not terribly warm/friendly.

Family_with_children

6/10

Pleasant

05 Apr 2026

Tamra

Way over priced for the state of the hotel

10/10

Exceptional

25 Mar 2026

Lissett

Clean, spacious room great breakfast

Family

10/10

Exceptional

23 Mar 2026

Anna

Nice hotel, breakfast and very clean. The only thing you need to be aware is parking is $40 overnight. Across the street there is parking but the staff won't tell you, only for $20/night and $5/hour. Other than this, we will choose this hotel for future stays.

Family_with_children

6/10

Pleasant

20 Mar 2026

KATARZYNA

We traveled here for a wedding and stayed at the Embassy. Location was good and front desk staff was nice and that about it. We checked in late around 10pm because our flight was delayed. When we got to the room, we were surprised how dark it was there. Bedroom had only one lamp on the wall. I had to use my phone flashlight to find things in my suitcase. We were tired so went straight to bed. Next morning we’ve noticed how outdated the furniture in the living area were, sofa was dirty. Shower/ tub was dirty. Floor was very sticky. There were no tissues in the box. One of the Beds was very uncomfortable. Cleaning service doesn’t understand English at all. And on top of all expensive parking. Not sure if all rooms are in this condition or just those booked through Expedia. We didn’t use any amenities they offered. Would not be returning

Partner

10/10

Exceptional

20 Mar 2026

Angela Ferland

Lovely to have coffee and breakfast each morning. All staff where delightful.

Family_with_children

2/10

Poor

20 Mar 2026

Elizabeth

Apparently if you book through Expedia, this particular Embassy Suites does not honor the room/product you purchase. I ordered a bay view, 2 queen bed room and was downgraded to a view of construction of the back of the building. While check in is listed for 4:00PM, my room was not available at that time. I had tickets to attend an event at 6:00 and was pressured to accept, supposedly, the only room available at that time - at that point, 4:10PM. They said it had a partial bay view, it did not. The front desk staff said I would receive $50 off but would have to go through Expedia to get the $50. They apparently do not assist in that transaction. When I checked out, I explained the situation to a different front desk staff member and she offered to give me 10,000 HH points and would ask her manager if she could give me more. During both interactions with the front desk staff, I was told the manager was not available. I will continue to contact Expedia and Hilton headquarters until proper consideration is given. This would be a very nice property if they honored the package purchased through Expedia. I actually paid for these 2 nights in November 2025. The room I was forced to accept was in no way whatsoever what I paid and contracted with Expedia and Hilton.

Friends

10/10

Exceptional

20 Mar 2026

Victoria

Great nights sleep

Family

10/10

Exceptional

19 Mar 2026

Scott

We enjoyed the property tremendously. Very accessible to local attractions.

Friends

10/10

Exceptional

16 Mar 2026

Anthony

Hotel was very convenient, didnt use the pool but looked very nice. Bar and rstaurant were great. Staff was amazing!

Partner

6/10

Pleasant

20 Feb 2026

Jessica

Room floor was dirty, after wiping up a spill of water in the main guest room, the towel I used to wipe up the water was pretty appalling. Grout in the bathroom was pretty dingy, disappointing for a $500/night room.

We called to request additional coffee and toilet paper for the next morning and it never arrived, we eventually just went to lobby to get it ourselves.

Over the weekend, I did catch the really bad flu/bronchitis bug that has been going around. Not saying I caught it at the hotel as I have no way of knowing where I picked it up; however, I highly recommend the hotel staff take the time to sanitize all high traffic areas frequently, elevator buttons, door handles, etc… especially while this bad bug is making it its way across the state and the nation.

Pet

10/10

Exceptional

19 Jan 2026

Lorna

The rooms were clean and the hospitality of the staff in the breakfast and dining room.

Leisure Partner

6/10

Pleasant

14 Jan 2026

Pat

The hotel was fine, but I didn't like the additional charges of $28/day for \"Destination Charge\" and $40/day for parking the car in the hotel parking lot when I am staying there.That winds up being a 26% adder to the hotel room I didn't know ahead of time.

Leisure Family

10/10

Exceptional

08 Jan 2026

JoAnn

Great room. Great location.

Leisure Partner

8/10

Excellent

06 Jan 2026

Samer

Great

10/10

Exceptional

04 Jan 2026

Joe

A wonderful place to stay. Easy walking for downtown. Friendly staff and super happy hour.

2/10

Poor

04 Jan 2026

Chris

The room we booked and paid for wasn't available so we got stuck in a smaller room next to construction. And we did not get a refund for the smaller room. The construction was so loud!! They did nothing to a accommodate us and said there was no other rooms but they still offered it on their website. Our lights and plug ins didn't work. The pool was barely open and some of the pop was out. We will not stay there again. Horrible experience!

4/10

Poor

01 Jan 2026

Brian

Too many problems at this property……Not worth the time to elaborate. Stay away.

Family

8/10

Excellent

30 Dec 2025

Natalia

This is our second time in this hotel, everything is great! Added fees of $ 28, did not like this option. Registration, room, everything is great. Breakfast until 9:30 a.m. Such an excellent hotel should have it up to 10. Thanks 👍

2/10

Poor

28 Dec 2025

bill

We had booked a one bedroom suite, and when they checked us in the guy gave me a lesser room because my room was not ready at 4:45 PM. Then in the room, the heating was broken and buzzed the whole night. The noise was so loud we had to turn it off and froze as a result. Once we turned it off, the mini fridge was the next noise maker also buzzing all night long. The next morning I went to breakfast and the omelette station was not running. They said it would be delayed by an hour. So missed that too. This used to be a really nice place to stay. But the staff there seemed like a bunch of incompetent people. And the maintenance on the utilities is not getting done. Old noisy appliances and poor service ruined our experience.

Leisure Family

6/10

Pleasant

24 Dec 2025

Dwayne

The destination makes no sense. And, I received 3 different answers about what it is for. Probably won’t return because of it.

10/10

Exceptional

23 Dec 2025

Michael

Yes, great breakfast

Business

10/10

Exceptional

23 Dec 2025

Patricia

Just perfect

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

Steven

The room was clean and ready on time the staff was very friendly and attentive i would stay here again

Leisure Family

10/10

Exceptional

21 Dec 2025

Nick

Good hotel great dinner and bar!

Leisure Partner

10/10

Exceptional

16 Dec 2025

JoAnn

yes

Business

10/10

Exceptional

16 Dec 2025

Whitney

The room was way bigger than expected and the view was fantastic. The bed was comfortable and breakfast was delicious. We will definitely be back!

Partner

6/10

Pleasant

15 Dec 2025

leo tinho

Got the wrong room type

Leisure Family

10/10

Exceptional

15 Dec 2025

Amy

Staff was friendly, room was clean, food was good at restaurant and breakfast provided

Business

10/10

Exceptional

14 Dec 2025

hakhamanesh

Perfect

8/10

Excellent

11 Dec 2025

David

Expedia inadvertently booked the 2nd night only of my 2 night stay. fortunately Embassy Suite Sarasota was able to accommodate the 1st night stay.

8/10

Excellent

09 Dec 2025

Marion

Nice pool, gym, included breakfast. Great location.
Housekeeping not so great. After being out from 11 AM to 3:50 PM...room not cleaned. Had to fight to get it cleaned as they said housekeepers had departed.Then head housekeeper tried to lie saying we had \"sleeping in\" card on door. Parking very expensive at $40 a day plus tax.

Leisure Partner

6/10

Pleasant

09 Dec 2025

Jacqueline

Cleanliness wasn’t the greatest. The elevators were all dirty.

10/10

Exceptional

04 Dec 2025

Jack

It was wonderful! Thank you

10/10

Exceptional

03 Dec 2025

Maria

room was cleaned every day and staff were kind.

Leisure Self

4/10

Poor

02 Dec 2025

Perla

Front desk staff and most of the dining room staff were amazing! I had an argument with the Housekeeping manager when I called to ask for extra towels as we were four staying in the room and only had towels for three guests. In addition, the room lacked comfort, poor lighting, poor condition sofa sinking in the middle and oil dripping from the room door. To close, housekeeping did not service our room on the third day, leaving us with wet towels to use and having to find a place to take out our trash! A refund for one night would have been acceptable for this poor experience.

Friends_and_family Family

2/10

Poor

29 Nov 2025

Vikas

An unexpected per night fee was charged in spite of Expedia claiming all fees are included at the time of booking. They charged this fee even if the amenities (restaurant) was closed.

Business_and_leisure Family

8/10

Excellent

24 Nov 2025

Andrea

Yes

10/10

Exceptional

24 Nov 2025

Joanna

Very clean and nice

Business Self