Surestay By Best Western Sarasota Lido Beach

United States , Sarasota Area - FL
Sarasota, 5340 N Tamiami Trail
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100 reviews shown

2/10

Poor

12 Mar 2026

Susan

The room had an awful smell. Had to spray lysol. The carpet was dirty. The coffee pot didn’t work. The bed was lopsided. I would not recommend this place to anyone. I’m going to contact corporate. We spoke to other guests and they stated it was awful also. The breakfast was toast and orange and apple juice and coffee far cry from a continental breakfast.

Friends

6/10

Pleasant

09 Mar 2026

Alycia

There were holes in the walls and a big gap to outside door. We needed an overnight place to stay for early flight. Place charges too much for what you get.

Partner

10/10

Exceptional

08 Mar 2026

Gary

Great

6/10

Pleasant

07 Mar 2026

Amy

Room smelled musty and the sheets had burn holes in them. Rooms seemed more outdated than the photos on line.

Partner

8/10

Excellent

06 Mar 2026

Carolyn

It qas an older property but they are working on updating the rooms. It was clean.

Family

4/10

Poor

04 Mar 2026

Angiolina

This was a last minute booking as my first one was no-show to give me the key. Location is great, if you have a car (short drive to many beaches), and is part of “Old Sarasota” (lots of hotels along that strip of road on Tamiami trail, this one being one of the more expensive ones). I stayed 1 night at the Regency Inn (less expensive motel), but switched to this one, based on listing pictures, and it’s higher price point, making it seem more highly sophisticated. I was deceived. Sadly, turned out to be lipstick on a pig. Mostly a paint job, with a few upgrades. Room claims to have a “Refrigerator”, which is a (new) dorm fridge. The coffee maker could not be used to heat water for tea or oatmeal because coffee grinds filled the spout. I had to move it to the bedside to use it because the cord didn’t reach the fully stacked power cord. However, if I only wanted my caffeine before 10am, I could get it with the continental breakfast. The bathroom sink and counter were probably older than me…, lots of peeling, worn layers, and paint drips on it. The baseboards were unfinished, The bathroom door was warped, and cracked. The AC had a remote with no batteries. The couch pillows had paint and other (???) stains on it. My bed quilt was torn and my bed sheets were stained! The privacy sign was so tattered it would fly off the door handle. Staff was friendly, but little consolation to other issues. Should have stayed at the Regency, it was undeceivingly older, but spotless!

Self

8/10

Excellent

03 Mar 2026

Daniel

Although this was not one of the newer hotels I stayed at it was very clean and customer service was friendly.

4/10

Poor

01 Mar 2026

Michael

I booked a room for three nights, after first night they gave someone else my room. Put me in a double full instead of the king I paid for. Second room was dirty an was upset with being switched.

Self

6/10

Pleasant

28 Feb 2026

Larry

Decent little motel. Nothing fancy. The room was fair. The light switch on the walls didn't work, nor did the clock radio and hair dryer. Fair at best.
breakfast

Self

4/10

Poor

27 Feb 2026

Donald

Had a damp odor to the room. Shower curtain too short. AC was VERY loud. I wouldn’t call what they had a continental breakfast. Coffee was terrible.

Self

2/10

Poor

24 Feb 2026

sonam

I have a bad experience staying at this property.
The room was dirty and smelly.
They gave a smoking room even that was non smoking room
I have kids it was a very hard the breakfast was not good at all the room floors carpet was very old and smelly moldy I don't recomamde this property at all

8/10

Excellent

22 Feb 2026

Sara

The room was very clean. The night attendant (maybe the owner?) was efficient and friendly.
It was pretty noisy all night because of speeder/drag racer traffic on the busy road right in front of the hotel, but if I was in a room on the back side I wouldn’t have been bothered by it.
All in all a good stay.

Self

2/10

Poor

20 Feb 2026

Stephanie

The room smelled so heavily of smoke that we actually didn’t stay. They refunded the room.

4/10

Poor

16 Feb 2026

Karen

Bathroom floor was very slippery

10/10

Exceptional

15 Feb 2026

Nigel

Everything was good.

Friends_and_family Family

2/10

Poor

10 Feb 2026

Fredrick

The place is old and worn out the bathroom looks like it would be in a section 8 home

The only reason I stayed was because it was walking distance from the airport

When I get back from where I am now, I'll find another place. I don't care how much it is. I'm certainly not gonna stay there.

Oh, and I asked for a 4 o'clock wake up call. I never got it even though she said she would.

Self

10/10

Exceptional

01 Feb 2026

Benjamin

Good room for the economy, everything was black when i was sleeping

Business_and_leisure

6/10

Pleasant

27 Jan 2026

Vikki

The room was clean and neat. The staff were very courteous. However, we left after one night as the air conditioner would go on and off. When off, there was no air. Unfortunately they would not refund the next two nights stating I had not purchased protection?
We were in Sarasota for my mom’s memorial.

Family

10/10

Exceptional

27 Jan 2026

Estela

Excellent people. Very clean.

Business_and_leisure Partner

8/10

Excellent

27 Jan 2026

Jon

Reception was very pleasant. Room was very clean.
Unfortunately, the street noise is quite loud and made it hard to sleep.
Breakfast was good and location to SRQ is good. Only reason I didn;t give 5 stars is because both nights the noise was so loud - I couldn't it 5 starts.

Leisure Self

2/10

Poor

24 Jan 2026

William

Smells like smoke horrible

Business Partner

6/10

Pleasant

21 Jan 2026

lena

It’s okay

10/10

Exceptional

18 Jan 2026

Robert

Nice people

8/10

Excellent

17 Jan 2026

Jamey

Daniella was very sweet. And very helpful. Slept really good!!

Leisure Family_with_children

10/10

Exceptional

14 Jan 2026

ileen

Clean rooms friendly staff

10/10

Exceptional

13 Jan 2026

Dema

Staff were great!

10/10

Exceptional

11 Jan 2026

Mohamed

Welcoming staff at check in . Rom was clean good mattress and internet.

10/10

Exceptional

11 Jan 2026

Bradford

Everything was spotlessly clean including the breakfast area -- not one drip -- pristine. The bed was very comfortable and the staff was extremely accommodating and pleasant. I booked at the last minute and the price for Sarasota in January on a Friday night was amazing! The pool was very nice. I would definitely stay again. I was able to walk to the airport. No frills but just what I needed.

Business Self

10/10

Exceptional

04 Jan 2026

Clint

Good

10/10

Exceptional

03 Jan 2026

Baojin

The staff at the counter were very friendly, and unlike the exterior, the rooms were all newly renovated, very clean, and the price was affordable. Everything was great.

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Sara

Excelente place to stay, very clean. Great customer service. A lot a parking, close to everything in Sarasota. Congrats

Business

8/10

Excellent

12 Dec 2025

Rosette

The first room that was giving to me small like smoke, but the staff was able to change it to a better room.

10/10

Exceptional

28 Nov 2025

Danielle

Excellent

8/10

Excellent

26 Nov 2025

Lee

Great budget hotel for 1 or 2 nights. Noisy through doors but safe and clean. Very close to airport but a little to far away from downtown for a convenient stay in Sarasota.

Business_and_leisure Self

8/10

Excellent

20 Nov 2025

Norine

The staff was very nice and the room was clean. We had everything we needed. Even sat by the pool which was also very clean.

Leisure Partner

6/10

Pleasant

14 Nov 2025

Lamonica

Room was okay but could’ve been better. I did spot a couple roaches the first night but after that didn’t see any.

Leisure Partner

6/10

Pleasant

13 Nov 2025

Luis A

Leisure Partner

10/10

Exceptional

11 Nov 2025

Mark

Updated room!! Very clean!! Accommodating staff!!

Leisure Self

10/10

Exceptional

11 Nov 2025

Diane

friendly and clean!

Business_and_leisure Family

10/10

Exceptional

09 Nov 2025

Rosalie

Spacious updated room, comfy bed, pillows and comforter. Clean. Good location. Quiet. Friendly helpful staff and manager. Nice selection for the breakfast. Great price. Refrigerator, microwave, iron, and in room safe. Nice lighted vanity mirror. Will definitely stay here again.

Self

10/10

Exceptional

09 Nov 2025

Anier

Excellent hotel

10/10

Exceptional

23 Oct 2025

Benjamin

Great staff ,, owner was very helpful and parking was no issue ..

Leisure Family

2/10

Poor

17 Oct 2025

Danielle

Made the mistake of being a good citizen and remain with my friend this place is terrible. Scary.

2/10

Poor

02 Aug 2025

Bisram

The room.we stayed in, they were doing construction next door in another room and besides that the carpet was dirty. Seems like work was done in the room was never cleaned.

Leisure Family

10/10

Exceptional

30 Jul 2025

David

Nice budget hotel

Nice budget hotel. I’m a trucker who likes to get out of my truck one weekend a month and this was a great place with truck parking next store at the Good will. We were able to go to the beach near by and have fun shopping. The dining options were awesome too. They have a pool now which was a nice bonus that was unexpected because it says no pool online.

Business Partner

10/10

Exceptional

03 Jul 2025

Travis

Great spot for a good price. Front staff were helpful and always quick to respond.

Business

8/10

Excellent

22 Jun 2025

Kesia

Fast check in. Value for the price

Leisure Friends

4/10

Poor

22 Jun 2025

Stephanie

Pubes in the bathroom and no extra towels

Leisure Family

4/10

Poor

13 Jun 2025

angel

Noises

6/10

Pleasant

11 Jun 2025

Alex

Manager Patel was helpful but the first room I was given had a bed made with obviously dirty sheets that smelled like sour & sweat. The second room I was given I only killed one roach so I consider that a success.

Self

6/10

Pleasant

11 Jun 2025

ARCADIO

The room was ok, but there were cockroahes

Leisure

6/10

Pleasant

27 May 2025

Home

The hotel was acceptable however the roof was being replaced during my stay and I was not informed by staff. I was woken up each morning to the noise with the worst being on Monday morning. I called the front desk as well as sent a message. The front desk did not offer any compensation for the issue. I still have not heard from the message I sent through the hotels.com help link. I ran into another group of people who were staying at the hotel and they were offered $50 for the inconvenience. I have yet to hear anything but the cost of the night was over double that.

Friends_and_family Family

10/10

Exceptional

21 May 2025

Stephen

Sure stay

The rooms were clean and the staff was amazing to us. Will definitely refer family and friends here.

Partner

10/10

Exceptional

18 May 2025

Nathaniel

I would stay again for sure and staff was great.

Leisure Partner

2/10

Poor

10 May 2025

Claudia

This is the filthiest room I have ever seen - I believe it to be hourly for miscreants/you know what am saying, because makes up on sheets, someone’s clothes left behind. If I could have slept standing up I would have. Disgusting sheets, German cockroaches, dirty sheets/blanket… you should feel ashamed posting ‘WONDERFUL’ as your review. You should be fined and removed from your partnership with Expedia Hotels.
I left VERY EARLY in them morning every though I had another night. Not disappointed - DISGUSTED 💯

Leisure Self

6/10

Pleasant

04 May 2025

Barbara

We just needed a place to sleep that was close to the attractions we were visiting. This location was very convenient. This is an older building and, although our receptionist was delightful, the room assigned to us was not ready. We were moved to another room that smelled of smoke. It was ok but not an outstanding visit.

Leisure Family

2/10

Poor

03 May 2025

Consuelo

The accommodations were outdated, and the rooms smelled of cigarettes. The area looked unsafe.

Business_and_leisure Self

6/10

Pleasant

27 Apr 2025

Lisa

The staff couldn't have been nicer and our room was clean, but this is $100/night kind of property. It is the most basic of motels, with absolutely no frills. I'm OK with that, but the amount we paid to stay there was 2.5 times more what we should have paid for what we got. It is nothing the staff did wrong, but I feel that I was misled online as to what kind of property I was booking.

4/10

Poor

13 Apr 2025

Mary

Mary's view

I am amazed that Best Western would put their brand on such a property as this. A new coat of paint on the outside does not trump ill-maintained rooms and ancient bedding. Two good things about this hotel were a very hot shower with strong spray and a cheery, helpful receptionist. However, one of the rooms assigned to our party had not even been made up that day, so had to be reassigned.

Friends_and_family Friends

2/10

Poor

01 Mar 2025

Orlando

The place was old and had a smell of dampness

2/10

Poor

23 Feb 2025

Sanjuanita

I wasn’t allowed to check in and was never communicated to me that there was no room for me. Had to book another hotel late min.

Leisure Self

2/10

Poor

17 Feb 2025

Sheila

Terrible stay. Hair left on towels and had to ask staff to change my sheets. Sandra

10/10

Exceptional

15 Feb 2025

Catherine

I liked that the staff REALLY tries to make this a great hotel. They are very professional and care.The room is clean.
The beds are comfortable.
There is a refrigerator and microwave in the room.
Coffee maker in room.

The fact is that the rugs are old and stinky, the bed linens are cheap and worn, and the room smells like pot.
The pool is not heated.

Business_and_leisure Partner

4/10

Poor

07 Dec 2024

Caroline

Bad experience

Sad to say the room was filthy. Dropped a damp face cloth on the floor and picked it up to see mud.
Travel paint crew staying there decided to have a rousing soccer game right outside my door.
Breakfast milk was off.

Business

4/10

Poor

22 Nov 2024

Bryan

Cockroaches

2/10

Poor

10 Nov 2024

Elliot

Horrible. I reserved a non smoking room and when I got there they gave me a key for my room when I opened the door it stink like a hookah smoking lounge. When I went back to the main office they told me that they didn’t have any other room available. So I had to drive back home 3 hours. Never again

8/10

Excellent

06 Nov 2024

Verified traveler

the bed sheets had stains on them. I was able to switch rooms upon asking front desk.

Business

10/10

Exceptional

20 Sep 2024

Ruth

Older facility that has been full renovated. Great pool. Friendly, professional staff tgat care.

Cleam, comfortable and great location

Leisure Self

8/10

Excellent

14 Sep 2024

Serena

Good for a short stay.

It was a great location for an interview I had. The bed was comfortable and the continental breakfast was a good morning start. I had an issue with smelling smoke from another room and I was in a non smoking room. Also, the shower was lukewarm and I couldn’t get hot water at all. The small fridge was a nice size and the tv had good channels. It was good for a 2 day stay.

Self

4/10

Poor

10 Jun 2024

marilyn

Outdated. Bugs. Terrible mattress comfort. Questionable activity around parking lot.

Leisure Partner

10/10

Exceptional

03 Jun 2024

Edward

Great

Leisure Family

6/10

Pleasant

19 May 2024

Linda

You get what you pay for

Leisure Partner

10/10

Exceptional

13 May 2024

James W

8 to 11 May

We had a very nice stay! Quiet, friendly and clean inside and outside.

Partner

10/10

Exceptional

25 Apr 2024

Tiara

Clean stay

Staff was very friendly...check in was easy.
Room was clean..pool was clean ..over all was a great stay and very close to every thing. Sarasota jungle gardens was pretty much across the Street.

Friends_and_family Family

10/10

Exceptional

24 Apr 2024

Heather

Above and beyond service.

Leisure Partner

6/10

Pleasant

18 Apr 2024

Brandee

Good hotel for the price.

2/10

Poor

07 Apr 2024

Donna

Very outdated, poorly managed, rooms were not clean, and we will never recommend this hotel to anyone!

Leisure Partner

10/10

Exceptional

07 Apr 2024

Cynthia

Front desk needs to reduce pungent smell

4/10

Poor

06 Apr 2024

James

Property is very old and it appears that few, if any, upgrades have been done. Room had a sour smell. A/C unit kept kicking off. One wall had no power to the outlets and lamp. Extremely overpriced for that quality of room.

Leisure Family

8/10

Excellent

04 Apr 2024

Monica

Recomendado

El anfitrión nos trató muy bien. El lugar es bueno para dormir, e ir a las playas.

Friends_and_family Family

4/10

Poor

03 Apr 2024

Patricia

Not what I expected Never AGAIN

I provided this rating as I was misguided by the reviews, this hotel in the outside appeared to be kept up and maintained which was totally not what was expected. I was there for business and as a last minute found this hotel as the only available in the area. At night I experienced baby roaches crawling on the wall and floor. The door frame also was damaged and this was concerning as the chain lock came off and I provided the frame and lock to the cleaning lady. I am sure this was there before and was just not addressed. The breakfast was nothing to brag about as I did not eat it. The rates were high considering this was Spring Break and not too many available rooms at short notice. This was a 1st and last at this location.

Business

6/10

Pleasant

19 Mar 2024

Susan

Old air conditioner very loud.

Leisure Family

8/10

Excellent

11 Mar 2024

Kimberly

The owners are kind and helpful. The rooms are sufficient and the continental breakfast is just right. Very close to airport and The amazing Ringling museum.

Leisure Partner

10/10

Exceptional

06 Mar 2024

Helen

Older hotel but staff wonderful and clean

Leisure Family

10/10

Exceptional

01 Mar 2024

STEPHANIE

excellent!

our stay was great, quiet clean room!

Friends_and_family Family

8/10

Excellent

28 Feb 2024

Steven

The staff and management were really wonderful and caring.

Leisure Family

4/10

Poor

25 Feb 2024

Ron

Room smells. The shower from the floor above leaked onto my toilet seat. A few bugs were moving under the sink.

Leisure Partner

10/10

Exceptional

18 Feb 2024

stephanie

This property is a hidden gem..room was super clean and quiet...Id come back anytime

Business Family

8/10

Excellent

05 Feb 2024

DANA M.

The place was nice enough - clean, comfortable bed. It sits on a very busy street; however, I figured out how to manuever around.

It's not fancy, but provided what I needed.

Leisure Self

8/10

Excellent

05 Feb 2024

Lori

Clean, friendly

Leisure Self

2/10

Poor

31 Jan 2024

Peter

On January 25, 2024, we checked into the Best Western SureStay in Sarasota-Lido Beach after making a reservation through Expedia. I chose this hotel because it was affiliated with Best Western. I was in the hotel industry for 45 years and managed several Best Western Hotels. I was always impressed with Best Western’s quality and rigid standards.

This was one of the worst hotel rooms I have ever seen. Best Western should be ashamed to allow its name on this dump. Expedia should be ashamed to accept reservations for it.
After moving our bags into the room and unpacking, we realized that the room was filthy and smelled strongly of cigarette smoke. We left the door open to let in some fresh air, but after a while we noticed some rather unsavory-looking characters in front of our door. We were forced to close the door. After about an hour, I was having difficulty breathing and decided that we could not stay in this room. It was so bad that I decided to take photographs. We packed our bags and left.
I went to the desk to inform the staff that, because of the smelly, dirty room, we would not be staying. The owner/manager came out and refused to refund our room charge. I told him we would take it up with Expedia. We left and checked into a Hilton across the street.
Here are the problems I encountered with this room:
The smell of cigarette smoke was overwhelming.
There were burn holes in the bedspread.
The sheets were old, worn and damaged.
The deadbolt lock did not work and the door

Leisure Partner

10/10

Exceptional

28 Jan 2024

Mirjana

It was quiet. Bed felt great and shower worked very well. I was actually impressed for $100 room! Thank you! I would definitely stay again!

Leisure Self

2/10

Poor

20 Jan 2024

Joshua

With door closed, could see entirely around door frame. Cockroach in bathroom, entire place smelled like pot. Random people browsing around parking lot, was amazed windows were still intact in vehicle when we left first thing in morning. Dont recommend anything about the place

Business_and_leisure

4/10

Poor

17 Jan 2024

Gus

This hotel was maybe a two star old roadhouse 2 story dirty highway motel.

Leisure Family

6/10

Pleasant

28 Dec 2023

Jiahui

Just a motel

Leisure Friends

10/10

Exceptional

05 Dec 2023

peter

exceptional reno on an old facility. well organized and most accommodating

4/10

Poor

02 Dec 2023

Michael

Very Over-rated.

This property is rated much higher than it deserves. It is located on a very busy, noisy, road where the noise goes right through the walls. The noise from the upstairs renter was hip-hop music that went late into the night. The internet, amazingly, didn't work after repeated visits to the office to complain. It never did work. Neither did the telephone to the office. It was completely dead.
The tub needed a good cleaning, and a stopper, as did the sink. I would never stay at this property again, even though the owner at check-in asked us to give him a \"five star\" review if we were happy with our stay.

Partner

10/10

Exceptional

26 Nov 2023

Caridad

Excellent

10/10

Exceptional

11 Nov 2023

Taniushca

Very good, excellent staff and service!

Leisure Family

10/10

Exceptional

29 Sep 2023

Jones

Stayed a night with our kids. Came to FL to visit family. Room was incredibly clean and spacious. Mattresses were great! Staff was accommodating. The pool area is adorable. Wish we had more time to enjoy. Yes, it's by the airport and near to downtown. We saved over $100 by booking our stay here. Great room for the value. We were very comfortable and slept great!!! Would highly recommend.

Leisure Family_with_children