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Arima Grand Hotel

Hyogo · Japan

1304-1, Arima-cho, Kita-kuView location

9.6/10Excellent419 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.6/109.6
Condition9.6/109.6
Location9.0/109.0
Neighborhood8.8/108.8
Amenities9.8/109.8
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Arima Grand Hotel

Arima Grand Hotel is a popular choice amongst travelers in Kobe, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. Daily housekeeping, free Wi-Fi in all rooms, gift/souvenir shop, chapel, 24-hour security are there for guest's enjoyment.

Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, air purifier, clothes rack, complimentary tea, humidifier.

Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, sauna, hot spring bath, outdoor pool, massage. Discover all Kobe has to offer by making Arima Grand Hotel your base.

Read more about this hotelShow less

With a stay at Arima Grand Hotel in Kobe (Arimacho), you'll be a 1-minute drive from Arima Onsen and 12 minutes from Mount Rokko. This spa hotel is 7.5 mi (12.1 km) from Rokkosan Ski Area and 7.9 mi (12.7 km) from Michi-no-Eki KOBE Fruit & Flower Park Ozo.

Make yourself at home in one of the 246 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, bidets, and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. This hotel has 4 meeting rooms available for events. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Smoking areas
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 2:30 PM
Check-in until 7:00 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from July 10 to August 30.
    • Reservations are required for spa treatments and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • A car is not required for transportation to and from this property.
    • Guests with tattoos are not able to use the onsite public bathing facilities.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 7 PM to receive dinner. Guests booked in Half Board rate plans may receive dinner either in their guestroom or in the banquet hall. Children ages 3-12 receive a kids meal for dinner.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    Japanese

    English

Nearby attractions

Arima Onsen 0.1 km / 0.1 mi
Taiko Bridge 0.5 km / 0.3 mi
Kin no yu 0.8 km / 0.5 mi
Zuihoji Park 1.5 km / 0.9 mi
Tsuzumiga Falls 1.8 km / 1.1 mi
Mount Rokko 4.7 km / 2.9 mi
Kobe Golf Club 10.7 km / 6.6 mi
Kabutoyama Shinrin Park 11.4 km / 7.1 mi
Rokko Alpine Garden 11.5 km / 7.2 mi
Rokkosan Ski Area 12.1 km / 7.5 mi
Kobe University 12.2 km / 7.6 mi
Rokko Garden Terrace 12.2 km / 7.6 mi
Rokkosan County House 12.2 km / 7.6 mi
Kobe-Sanda Premium Outlets® 12.3 km / 7.7 mi
Michi-no-Eki KOBE Fruit & Flower Park Ozo 12.7 km / 7.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Hotel safe
  • Lift access
Show 16 more facilities & services
  • Garden
  • Newspapers
  • Luggage room
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room: 4
  • Indoor freshwater pool: 1
  • Sauna
  • Steam bathExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Spa centreExtra charge
  • Table tennisExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN ECONOMY NON SMOKINGTWIN • ECONOMY NON SMOKINGTWN.EY-NM

    Photos are not available for this room type.

    Arima Grand Hotel

    TWIN ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    Arima Grand Hotel

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

    Photos are not available for this room type.

    Arima Grand Hotel

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Arima Grand Hotel

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Arima Grand Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM WITH VIEWSTWIN • JAPANESE ROOM WITH VIEWSTWN.JE-WV

    Photos are not available for this room type.

    Arima Grand Hotel

    TWIN JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOMTWIN • JAPANESE ROOMTWN.JE

    Photos are not available for this room type.

    Arima Grand Hotel

    TWIN JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Arima Grand Hotel

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    Arima Grand Hotel

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Arima Grand Hotel

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Arima Grand Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Arima Grand Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GARDEN VIEWTWIN • GARDEN VIEWTWN.GV

    Photos are not available for this room type.

    Arima Grand Hotel

    TWIN GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM GARDEN VIEWFAMILY ROOM • GARDEN VIEWFAM.GV

    Photos are not available for this room type.

    Arima Grand Hotel

    FAMILY ROOM GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Arima Grand Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN MOUNTAIN VIEWTWIN • MOUNTAIN VIEWTWN.VN

    Photos are not available for this room type.

    Arima Grand Hotel

    TWIN MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Arima Grand Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Arima Grand Hotel

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Arima Grand Hotel

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Arima Grand Hotel

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKING WITH VIEWSRoom • SMOKING WITH VIEWSROO.WV-JK

    Photos are not available for this room type.

    Arima Grand Hotel

    Room SMOKING WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN

    Photos are not available for this room type.

    Arima Grand Hotel

    Room MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Arima Grand Hotel

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM NON SMOKINGTWIN • JAPANESE ROOM NON SMOKINGTWN.JE-NM

    Photos are not available for this room type.

    Arima Grand Hotel

    TWIN JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Arima Grand Hotel

9.6
Excellent
419 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.6 /10
Location
9.0 /10
Neighborhood
8.8 /10
Amenities
9.8 /10
100 reviews shown
10/10
Exceptional
27 Jun 2026
dionna
every staff very helpful. the room super clean. the spa very good as well. onsen is huge ~ highly recommend. amazing team! best experience
Friends_and_family Family
10/10
Exceptional
24 May 2026
Charles
Great balance between modern facilities and great historical famous onsen
10/10
Exceptional
22 May 2026
Jeff Junpyo
Everything was spectacular

Awesome amenities, staffs super nice, perfect onsen

Thank you everyone

My parents loved it so much
Family
10/10
Exceptional
17 May 2026
Charles
Overall great onsen hotel. Modern facility and beautiful view. Wish I had an extra day here
10/10
Exceptional
15 May 2026
Rasha
Experience was great, staff was super helpful and friendly and the room was beautiful. The shuttle service was great and really allowed us to experience the town to the fullest. The Kaiseki dinner options really let us feel like we were getting the full experience of the Japanese culture. The only down side was that the tattoos policy is very restrictive, only one small tattoo is allowed. Since my husband and I had either more than one or they were large we were not able to enjoy the public baths and had to pay additional fees and schedule the private onsens. We still enjoyed it and the private baths were easy to schedule, beautiful and very fairly priced but we would have liked to enjoy the public baths as well so we could have access to the cold water tub and sauna. Overall amazing experience, definitely will be coming back, but with Tattoo cover ups.
Family_with_children
10/10
Exceptional
06 May 2026
Hubert
We had a wonderful stay at Arima Grand. One of our favorite parts of our trip to Japan. I highly recommend staying in a ryokan at least for a short time when you visit Japan. You are provided sized yakutas that you wear during the stay. The onsen is beautiful and not crowded. By staying here we felt a deeper connection to the Japanese culture. The included 9 course omakse is heavenly if you are open minded to try new foods including several raw dishes and usually ends with a Kobe beef entree. The included breakfast buffet with Japanese, Chinese and American items was among the best I have ever experienced. Our room was a suite with Western and Japanese elements including tatami floors with futons and elevated 2 twin beds, a separate bidet toilet from the shower area, and an included unlimited alcoholic and non alcoholic mini bar. The included meals, onsen, rooms and yakutas are WELL worth the higher cost. Service was fantastic. We enjoyed the game room for the kids and the gift shop as well. The only downside was that it is a bit off the beaten path from Kobe but we used it as a home base from our day trips to Kyoto and Osaka. Day trips on the Shinkansen from Kobe were $10 and 15-20 minute rides. It was a true luxury to be able to come home to a 9 course dinner followed by a dip in the onsen before bed. 10 out of 10!
Family_with_children
10/10
Exceptional
31 Mar 2026
Chaowei
Nice staffs
10/10
Exceptional
16 Mar 2026
Mun fong
Generally a good place to visit for rest and relax
Self
10/10
Exceptional
20 Feb 2026
Janet
Incredible service, kaiseki, and room. Amenities were top notch, I didn't even make it into the town I enjoyed the room so much. I wish I could've stayed longer! Really wonderful experience for my family to get together and enjoy.

One thing I didn't expect - our room was in a special area that didn't allow a local friend of mine to visit without a $75 extra charge. A shame because the room was so spacious and I had ordered a cake to share. Just something to be wary of if booking a room with a private bath.
Family
10/10
Exceptional
25 Nov 2025
Yuanxun
Great service
Leisure Family
10/10
Exceptional
18 Nov 2025
Chi Ho
The staffs are courteous
Leisure Family
10/10
Exceptional
07 Nov 2025
Mark
Clean facility. Friendly staff
10/10
Exceptional
22 Oct 2025
junghee
Everything is perfectly perfect except they don’t keep luggage after checking out. I have never seen hotels that have no service for it. It’s awful.
Leisure Self
10/10
Exceptional
14 Oct 2025
Joseph
Staff are extremely friendly & helpful.
Leisure Partner
10/10
Exceptional
21 Sep 2025
Teresa
Arima grand hotelhas shuttle to and from the bus station. The staff, amenities and the whole property were top notch. The souvenir shop had some of the top items from town. The onsens were big and spacious. The onsen on the 9th floor had breathtaking view and the onsens on the ground level overlook a bamboo forest. The food was excellent and the service was impeccable! Loved this place, would certainly go back. Highly recommended!
Leisure Partner
10/10
Exceptional
15 Jun 2025
Suet Lam
Everything is good except two:

Dinner is all fully booked. Need to reserve before you arrive.

Also, the returning shuttle requires phone booking. And they don’t come as said on every hour at 20:40 min.
Leisure Self
10/10
Exceptional
20 May 2025
T-shay
Very good. Staff were so nice and helpful. The onsen facilities were lovely. The room was lovely and clean. There’s a short uphill walk to the hotel from the bus or train station so be sure to call the hotel upon arrival to arrange a shuttle collection.
Leisure Partner
10/10
Exceptional
16 May 2025
Jim
Very clean !!! Spotless. Attention to detail was spot on !!! People weee super nice , friendly and very helpful!
Leisure Family
10/10
Exceptional
14 May 2025
Kang Won
Excellent & beautiful scenery !!
Leisure
8/10
Excellent
05 Apr 2025
Yoshiko
Dining option was limited for solo traveller.
10/10
Exceptional
11 Dec 2024
John
Great service and attention to detail was impressive.
10/10
Exceptional
05 Nov 2024
Claude
Great place to relax and enjoy the onsen at the hotel and others in the area.
Leisure Partner
10/10
Exceptional
30 Oct 2024
Jiang
Nice area and great hot springs
Leisure Partner
10/10
Exceptional
10 Oct 2024
Nicolas
Facilities were amazing. Onsen quality was superb. Rooms are very spacious and comfortable. Downside of the hotel was the location as it is on a hill. Hotel offers shuttle to/from the hotel to nearby bus and rail station, but to request pick up from outside requires calling the hotel. As international tourist, I do not have access to local calls.
Leisure Self
10/10
Exceptional
30 Jun 2024
Chi Chung

Worth coming again

Second time here. Renovated. Clean. Staff helpful and efficient. Would want to come back again.
Friends_and_family Family
10/10
Exceptional
27 Mar 2024
Zhimin
Great onsen facilities, great food!
10/10
Exceptional
14 Mar 2024
ou
Love the way they provide guests service!
Leisure Family
10/10
Exceptional
11 Mar 2024
Kenji
Superior service and exceptional amenities!!
Leisure Family_with_children
10/10
Exceptional
21 Feb 2024
Alissa
Absolutely amazing everything the room ,breakfast , amenities. The baths itself are just breathtaking!!!and the view ! service ! everything !!!I can’t wait to come back.
Leisure Self
8/10
Excellent
16 Feb 2024
Edward
The room and public baths are wonderful.

The included breakfast buffet is crowded and the quality is just okay.
The restaurant food is expensive and the quality and taste is just okay.

Overall I really like the hotel and baths, but we ran into a big problem. They claimed they couldn’t feed us dinner, because they were booked up. They gave us a room service menu that began at 9:00 pm and offers soba and udon. I was pretty upset to pay $375 a night and no dinner. We checked back several times and nothing. That night was dark, windy, and pouring rain and there is nothing else nearby. We waited until 9:00 pm and called room service. They answered and said sorry room service isn’t available today. What!!?? We asked the front desk, absolutely nothing available. So, no dinner. I was very polite and explained we were not happy, but they just smiled and didn’t care. Very disappointing. So beware.
Leisure Partner
10/10
Exceptional
17 Dec 2023
KWONG
best view in Arima onsen, evryhing is greats!
Leisure Family
10/10
Exceptional
18 Oct 2023
John
Nice hotel will be back
Leisure
10/10
Exceptional
17 Dec 2022
Gary
The top floor public bathroom is impressive. My twin room is very small but cozy. The shuttle to/from the train station is convenient.
Leisure Family
10/10
Exceptional
07 Oct 2019
Verified traveler
Hotel is very nice. Facilities are excellent. Location is the best in the area. But it’s a bit too expensive.😅
Leisure Family
10/10
Exceptional
15 Jul 2019
Evelyn

Worth a stay

Great stay in Arima Grand Hotel! Room seems newly renovated. Onsen was not crowded and comfortable for hot bath in some privacy. Staff are very friendly and professional. Price is on the high side but worth a stay. Nice Breakfast buffet spread.
Partner
10/10
Exceptional
15 Feb 2019
Verified traveler
The service is supreme. If we can enjoy the onsen and the wonderful view together in the room then would be great.
10/10
Exceptional
26 Nov 2018
Verified traveler

Perfect Stay and Top Hospitality

Nothing really to pick on. My wife would like to have Kobe beef although we had Wagyu beef in the meal already...expecting too much.
Partner
10/10
Exceptional
14 Mar 2018
Kay

Excellent stay in Arima

Stayed at Grand Hotel with my sister. In-room dinner was themed with Hina Matsuri (Doll Festival) with cute Hina doll bowls and many spring-themed dishes and plates. We then dipped in the Gold and Silver springs on the top floor of the hotel. Enjoy hot/cold drinks and free massage on a massage machine there. The BEST part was in the morning when we went to take a bath in the morning at the top-floor bath house. We watched the sun coming out the mountain rim as we dipped in a hot bath. It was simply beautiful. Then at the breakfast buffet both of us, having different tastes, fully enjoyed favorite foods. I stayed in many places in Arima but by far this hotel has always been the best.
8/10
Excellent
26 Feb 2018
Verified traveler
On 9th floor and B2 floor there are two big hot springs, and small hot springs for family.
Opening 5:00-24:30. This hotel is biggest in Arima onsen.
My knee injury are recovered for two days stay at this hot spring hotel.
8/10
Excellent
06 Jan 2018
Nachi
Very nice hotel with good facilities. We are really enjoy our stay.
10/10
Exceptional
16 Dec 2017
Cindy

Nice view, excellent hotel.

Room was big, nice & cozy. Service was excellent. Private onsen experience was fantastic. Price a bit steep but nevertheless will be back again.
10/10
Exceptional
18 Nov 2017
MH

Enjoyable Stay

Luxury onsen hotel with good service and fine food. Clean and comfortable room. Will come again.
10/10
Exceptional
20 Sep 2017
sunny

Excellent

Quiet retreat
Partner
10/10
Exceptional
13 Sep 2017
Andrew

Great stay at arima grand hotel

The onsen is awesome , it is at the 9th floor and you can see the arima town . The dinner menu is great. There is shuttle bus every 15 min from station to hotel
Family
10/10
Exceptional
25 May 2017
Lee Yuan

Enjoy good food and facilities @ Arima Grand Hotel

This is our 2nd time in Arima Grand Hotel and we stay for two nights. We enjoy the Kobe beef and sea food dinner as well as the Onsen. The private bath Onsen is very good and clean.-:)
Partner
10/10
Exceptional
20 May 2017
Lee Yuan

Great holiday at Arima Grand Hotel.

Great Onsen and very delicious breakfast and dinner.
Partner
10/10
Exceptional
16 May 2017
Suki

Recommended hotel

Everything is good, the staff are helpful
Family
10/10
Exceptional
27 Apr 2017
Verified traveler
Quite pricy, but worth to try once in a life
Family
10/10
Exceptional
16 Apr 2017
Irene

Awesome experience at onsen.

It was a wonderful experience with great staff and service.
Family
10/10
Exceptional
02 Apr 2017
Deming

Service benefitting of its name

Grand was indeed the first word that come to mind when you reach the hotel lobby. From the bus terminal, we called the hotel and a shuttle bus came to pick us up shortly. When we arrived at the hotel, 5 staff were waiting out in the cold to welcome us. Without asking, the staff loaded our luggage and brought it up as we checked in. Following which, a staff brought the luggage up to our room which overlooked the pool and garden which was breathtaking. A lady then came to take note of allergies and served our kaiseki which exceeded my expectations. We then hit the awesome onsens (level 9 has a view better appreciated in the day, b2 more cosy with garden view). Going back our futons were ready and we had a great rest!

Only let down was breakfast. It was downright horrible relative to the dinner we had and most of the buffet trays laid empty even at peal periods. Otherwise check out was just as smooth and you can deposit your luggage and tour the town before departing arima onsen. One of the highlights of any trip for sure!
10/10
Exceptional
22 Mar 2017
Bang
Hotel was a little bit far to travel in order to get there, but the hot spring was well worth it!
Partner
10/10
Exceptional
15 Mar 2017
Verified traveler

Excellent!!

Amazing hotel with excellent service
Partner
10/10
Exceptional
25 Feb 2017
steven

Nice stay that could not forget

Got upgraded and stayed at the top floor with excellent view of mountain. Very nice and comfy room. Will come again if there is a chance next time.
10/10
Exceptional
16 Feb 2017
Verified traveler
everything is nice, the room is spacious and onsen comes with a perfect view of Arima
10/10
Exceptional
02 Feb 2017
wong

nice hotel, good facility , very helpful staff

We stayed in two different hotels in Arima. However, we would highly recommended this to all of you. The hotel's looks good, view is fantastic. Staff are very helpful with patient, facility ( onsen) are nice and big. Although the hotel location seems a bit far away from the shops, the shuttle bus is very frequent and this can eliminate this disadvantage. Would definitely come back for my next stay in Arima
10/10
Exceptional
11 Oct 2016
Ying
Very nice hotel, very good service, very delicious dinner, especially the kids menu. The hot spring is awesome, will definitely come back! Recommend.
Family
10/10
Exceptional
29 Nov 2015
Verified traveler

Great stay at Arima Grand Hotel

Great stay at Arima Grand Hotel
Partner
10/10
Exceptional
23 Feb 2015
Kam Mui Kantani

Enjoyably stay

It was very enjoyable. Good! Hope I will come back again.
Family
8/10
Excellent
29 Dec 2014
Bun Fan

Good for spa and holiday

Everything is so impressive, hotel is grand, room is spacious and clean, people are nice, food is good, shuttle bus is convenient .....
Family
10/10
Exceptional
11 Oct 2013
Verified traveler

perfect stay, it has everything you need

The Japanese style room is more than I expected, breathtaking view, very clean and comfortable.

The hotel has bus that pick up guest front he train station every 15 min, so please don’t take taxi like I did.

Breakfast buffet is more like Japanese style but everything taste great.

The front desk only understands basic English.

You have to pay extra to get in the hotel’s hot spring, it’s not included in the room.

They also provide in room message which is great.

If you want in room dinner you need to reserve early, can’t order on the day you arrive. But the hotel also has many good restaurants.

Overall very satisfied.
10/10
Exceptional
07 Jul 2026
テルミ
温泉は最高です。
ホテル自体のトータルもよかったです。
是非、又、来たいホテルでした。
Partner
10/10
Exceptional
03 Jul 2026
洋子
お部屋も広く、ベランダからの眺望が満喫できました。
夕食もとても美味しくいただきました。配膳に少し時間がかかっていたのが残念でした。
高齢の母にはシャワートイレの使い方がわかりにくいようでした。
また、次回もぜひ泊まりに来たいです。
Family
10/10
Exceptional
03 Jul 2026
masumi
夫婦でお世話になりました
お部屋も広く綺麗でガーデンビュー!窓が大きくテラスにも出る事ができ、カーテン開けて過ごしても外から見られる事がなく解放感たっぷりでした。
9階展望風呂も広くカランも沢山あり露天風呂も金泉2ヶ所、銀泉ありゆっくり利用できます。
食事は全て美味しく、特にお米が美味しかったです。
時間も2時間半位使い、本当にゆっくり美味しくいただけました。
とても気に入りました😊
Partner
10/10
Exceptional
29 Jun 2026
HIDEYUKI
いつも安定した満足感です
Family
10/10
Exceptional
17 Jun 2026
Chi-ping
一切都很好👍
Family
10/10
Exceptional
02 Jun 2026
chieh hung
金银双三也泡汤很特别,整个环境很安静,交通接驳很方便
Friends_and_family Friends
10/10
Exceptional
18 May 2026
みき
従業員の方々がどの方も、とても気持ちの良い接客をされる
大浴場の清掃も行き届いており、気持ちよく利用できた
Family
8/10
Excellent
10 Apr 2026
San Wang Barry
Spa is good.
Friends_and_family Friends
10/10
Exceptional
03 Apr 2026
omachi
客室露天風呂は金泉で肌がスベスベになりました。雨でも屋根がついていて影響なく入れました。ただ、2階ならシャワーの水圧が弱すぎて、ちょっと不便でした。
Family_with_children
8/10
Excellent
23 Mar 2026
Romina
Das Zimmer war sehr schön & sauber, das Personal sehr freundlich und zuvorkommend.
Partner
10/10
Exceptional
23 Mar 2026
Chiaki
お部屋もお風呂も食事もサービスもすべて最高でした!
有馬温泉に来たら毎回こちらのホテルを利用したいです。
10/10
Exceptional
07 Mar 2026
Kouji
ホテル全体が清潔感があり、料理がとても美味しかったです。
お風呂は、広く見晴らしも良く、とても良い湯加減でした。
また、行きたいです
10/10
Exceptional
26 Feb 2026
Ju Youn
넓은 방과 방에서 보는 수영장 뷰가 감사했어요~
직원들도 아주 친절했고
셔틀버스를 잘 이용해서
마을 구경도 잘 했습니다.
Partner
10/10
Exceptional
13 Feb 2026
WU HSIUNG
是
Self
10/10
Exceptional
12 Feb 2026
Hirofumi
最高でした!
また行きます!
Leisure Family
10/10
Exceptional
27 Jan 2026
YOSHIKO
スタッフの方もとても丁寧で親切な対応をしてくださりました。地下のお風呂では バラ風呂がありました。お部屋もとても感じが良かったです。
Leisure Partner
10/10
Exceptional
19 Jan 2026
Anthony
The best hotel ive ever stayed in hands down
Friends_and_family Family
10/10
Exceptional
10 Jan 2026
??
施設内は全てにおいて安定の素晴らしさです
Leisure Family_with_children
10/10
Exceptional
25 Nov 2025
ひいろ
大満足です。もっと早くチェックインすればよかったと思いました。
朝食もとても美味しくておなかいっぱいになりました!
家族にもオススメしたいです
Leisure Partner
10/10
Exceptional
24 Nov 2025
Shinwoong
객실도 깨끗하고 인상적이었습니다.
온천은 총 3번 이용했는데 모두 좋았습니다.
지하2층 대욕탕, 9층 대역탕을 이용했고
지하2층 가족 전세탕(추가요금)도 아주 좋았습니다.
저녁 가이세키 및 조식 모두 훌륭했어요
직원분들은 모두 아주 친절하셨고, 특히 로비에서 맞아주시던 나이많으신 남자 직원분은 정말 베테랑이셨습니다.
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
GEN
とても良いホテルでした!
お部屋もお風呂もご飯も大満足でした!
Leisure Partner
8/10
Excellent
30 Oct 2025
けいこ
客室も最高で対応もとても丁寧でいい宿泊でした
10/10
Exceptional
10 Sep 2025
satoshi
宿泊した部屋が広く4人で利用しても手狭感なく
清掃も行き届いて大変綺麗でした。
食事も季節感溢れていて美味しく頂きました。
館内が広すぎて一日でまわりきれませんでした。
また利用したいと思います。
10/10
Exceptional
26 Aug 2025
Chui
今次是我們這一家第二次入住,酒店職員非常耐心地講解酒店設施。盡管語言溝通上有限,但他們仍落力地滿足我們。
這裡的環境非常寧靜舒服,在這待上一日,身心疲累也減退,值得推薦給其他人。
10/10
Exceptional
23 Aug 2025
Yat Hong
酒店內設施十分齊全,有游泳池、小孩活動區、乒乓球桌等等。房間內的私人風呂金湯浸完十分舒服
Leisure Partner
10/10
Exceptional
08 Aug 2025
Keiko
全てにおいて素晴らしかった❗️スタッフの対応もとても良かったです。
Leisure Partner
10/10
Exceptional
07 Jul 2025
Hidekazu
温泉最高
Leisure Family
10/10
Exceptional
20 Jun 2025
Shin
夫婦で宿泊でしました。スタッフの接客、客室露天風呂、部屋の広さも大満足です。またリピートします。
Leisure Family
10/10
Exceptional
15 Jun 2025
たかのり
全てにおいて上質なサービスでした
Leisure Partner
10/10
Exceptional
21 May 2025
nahyun
온천물 최고! 넓고, 편안하구 고급지고 또가고 싶어요
Friends_and_family Family
10/10
Exceptional
17 May 2025
Chieko
何時にホテルに到着出来るか
わからなかったので夕食なしで
予約したのですが、到着してから
従業員の方にオススメの所を聞いたら
美味しいお店を教えて頂き感謝です
気持ちの良い接客が良かったです
Friends
10/10
Exceptional
22 Apr 2025
Cheungok

멋진 전망과 정원

서비스도 훌륭하고 전망도 좋으며 정원에 심어진 나무와 꽃들도 좋습니다 노천탕도 좋았습니다 다만 투숙객 수에 비해 식당이 작아 약간의 소란함이 있으나 전반적으로 만족합니다
10/10
Exceptional
12 Mar 2025
??
何度利用しても最高です
Leisure Family
6/10
Pleasant
23 Feb 2025
HIDEO
料理が残念。

2年前からすると落ちました。美味しくなかった。
白いご飯🍚が1番でした。
10/10
Exceptional
15 Feb 2025
mariko
ハイグレードホテルに泊まれて幸せです。今度は貸切風呂に入ってみたいです
10/10
Exceptional
14 Feb 2025
Yukari
ホテルから出る送迎車がとても便利でした。
お風呂が広く空いていたので良かったです。
Leisure Family
10/10
Exceptional
07 Dec 2024
myoungchul

아리마 그랜드호텔 좋네요..

일본 특유의 친절함이 넘치는 호텔...

품격있는 저녁코스와 온천욕도 좋았습니다
10/10
Exceptional
26 Nov 2024
Yukihiko
とてもよかった。
また利用したいと思います。
Leisure Family
10/10
Exceptional
30 Oct 2024
Verified traveler
혼자여행이고 료칸 다다미는 밤에 냉기가 있어 침대 형태의 호텔을 선택했는데 탁워한 선택. 번화가에 순환 셔틀도 있고 호텔 주변에 산책로도 잘 되어있어요. 직원들 친절하고 무엇보다 온천이 두군데 있는데 모두 시설 서비스 훌룡해요
Self
10/10
Exceptional
07 Oct 2024
Yohan
Nice experience

Location & surroundings

Arima Grand Hotel
1304-1, Arima-cho, Kita-ku, Kobe, Japan

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Arima Grand Hotel

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