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KAMENOI HOTEL ARIMA

Hyogo · Japan

1617-1, Arimacho, Kita-ku, Kobe-shiView location

8.6/10Excellent119 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.6/108.6
Condition8.6/108.6
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About KAMENOI HOTEL ARIMA

The 3-star KAMENOI HOTEL ARIMA offers comfort and convenience whether you're on business or holiday in Kobe. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at the Kanpo no Yado Arima.

Television LCD/plasma screen, clothes rack, complimentary tea, linens, mirror can be found in selected guestrooms.

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With a stay at Kamenoi Hotel Arima in Kobe (Arimacho), you'll be a 1-minute drive from Arima Onsen and 11 minutes from Mount Rokko. This ryokan is 7.2 mi (11.6 km) from Rokkosan Ski Area and 8.4 mi (13.5 km) from Kobe University.

Make yourself at home in one of the 68 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 8:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support false Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Hot springs access available from 11:00 AM to midnight.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve access to the public bathing facility
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Arima Onsen 0.1 km / 0.1 mi
Zuihoji Park 0.6 km / 0.4 mi
Kin no yu 0.6 km / 0.4 mi
Mount Rokko 3.6 km / 2.2 mi
Rokko Garden Terrace 4.8 km / 3 mi
Rokkosan Ski Area 4.8 km / 3 mi
Rokkosan County House 5 km / 3.1 mi
Kobe Golf Club 12 km / 7.5 mi
Rokko Alpine Garden 12.4 km / 7.7 mi
Takarazuka Revue Theater Troupe 12.8 km / 8 mi
Tezuka Osamu Manga Museum 12.8 km / 8 mi
Kobe-Sanda Premium Outlets® 12.9 km / 8 mi
Michi-no-Eki KOBE Fruit & Flower Park Ozo 13.2 km / 8.2 mi
Kobe University 13.5 km / 8.4 mi
Kobe Shiritsu Rokkosan Farm 14.5 km / 9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 68
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • 24-hour securityExtra charge
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift access
  • ShopExtra charge
Show 10 more facilities & services
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Game roomExtra charge
  • Hot tubExtra charge
  • Non-smoking establishmentExtra charge
  • Table tennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM WITH VIEWSRoom • PREMIUM WITH VIEWSROO.PI-WV

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    Room PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH SHARED BATHROOMRoom • JAPANESE ROOM WITH SHARED BATHROOMROO.JE-FH

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    Room JAPANESE ROOM WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM NON SMOKINGRoom • PREMIUM NON SMOKINGROO.PI-NM

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    Room PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR NON SMOKINGTWIN • SUPERIOR NON SMOKINGTWN.SU-NM

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    TWIN SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH SHARED BATHROOMTWIN • WITH SHARED BATHROOMTWN.FH

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    TWIN WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOMTWIN • JAPANESE ROOMTWN.JE

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    TWIN JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE JAPANESE ROOM NON SMOKINGTRIPLE • JAPANESE ROOM NON SMOKINGTPL.JE-NM

    Photos are not available for this room type.

    KAMENOI HOTEL ARIMA

    TRIPLE JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about KAMENOI HOTEL ARIMA

8.6
Excellent
119 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.6 /10
Amenities
8.4 /10
50 reviews shown
8/10
Excellent
09 Jan 2026
Selene
Good and clean rooms. Breakfast spread was good
Friends_and_family Family
6/10
Pleasant
19 Dec 2025
Selene
Clean room
Helpful staff
Amenities bit of lacking bothbin the room and onsen
Buffet breakfast has many varieties
Kaiseiki dinner is sumptuous
Self
8/10
Excellent
10 Oct 2025
lawrence
The hotel is nicely decorated. Our indoor hot spring bath is nicely arranged. Dinner was delicious. Certainly, few more or a larger piece of wagyu beef will be great. Breakfast has lots of variety.
Leisure Family
8/10
Excellent
01 Sep 2025
Verified traveler
The hotel is newly renovated. Style is modern japanese western. Gold onsen is nice.
Friends_and_family Family
10/10
Exceptional
02 Aug 2023
Yi
晚餐非常好吃
Leisure Family
10/10
Exceptional
01 Jan 2023
Meggie
Lovely onsen hotel. Staff is friendly. Meals are decent. Has it's own onsen inside the hotel building. It's a bit dated. My room doesn't have bathroom only toilet. But it's enough.
Leisure Family_with_children
10/10
Exceptional
02 Jul 2026
?
客間很舒適,泊車很方面。食物很美味,而且款式超多。推介!
Partner
10/10
Exceptional
14 Jun 2026
Akiko
清潔感たっぷり、無駄のない設備、十分すぎる美味しいお食事をいただき、金泉のお風呂でゆっくりできました。
土日にもかかわらず、静かな客室でした。
食事もお風呂も混み合うことが全くなくて、とても快適でした。
フロントやレストランに外国人スタッフさんがいらっしゃいましたが、上手な日本語でとても気持ちよかったです。
ありがとうございました。また行きます!
Family
8/10
Excellent
31 May 2026
KUANWEN
整體不錯,但泡湯區只有一個大池,略嫌單薄,若追求泡湯體驗可參考其他飯店
Friends_and_family Family
10/10
Exceptional
21 May 2026
Heejin
저녁식사가 훌륭했고, 조식뷔페도 좋았어요.
저녁과 아침에 금탕을 이용했고, 주차장도 여유로와서 좋았어요. 이불이 가볍고 따뜻해서 잘 잤어요. 👍
Friends_and_family Friends
8/10
Excellent
19 May 2026
???
口コミで朝食ビュッフェを絶賛する声が多かったので期待していましたが、予想以上でした!
すごく種類多くて、きれいで、食べたいもの全部はとてもじゃないけど食べきれませんでした。

あと、お風呂は大浴場のみで露天風呂がなく、すこし物足りなさを感じました。
Partner
4/10
Poor
17 May 2026
Kazutaka
夕食は食事途中、しかもワインをボトルでオーダーした後に、サービス終了時間を一方的に言われ唖然とした。最初に言うべきでしょう。
駐車場は地下にあるが、フロントのある1Fには階段のみで、エレベーターが無い。車からスーツケースを運ぶのに難儀した。
とにかく、従業員ファーストで、おもてなしの感じは全く無い感じ。
温泉旅館ホテルと期待してはいけません。
値段はそれなりに高いのに、連泊をキャンセルしようとしたら50%のキャンセル料とおっしゃる。
さすがにそれはないでしょうとクレイムを言ってやっと0にしてくれた。
お値段の高いビジネスホテルと思えば、満足できるかも。
6/10
Pleasant
13 May 2026
TETSUYA
露天風呂がなかったら
Family
10/10
Exceptional
20 Apr 2026
Yoichi
温泉地繁華街から近く歩いて散策するのは程良い距離感の場所です。
 緑豊かで落ち着いた場所にあり、家族づれで静かに温泉を楽しむことができた。
旬の料理も満喫でき大変満足でした。
利用キャンピングカーの駐車場も特別に配慮してもらえたので感謝です。
Family_with_children
10/10
Exceptional
23 Mar 2026
satoko
乳児の入浴イスも完備されており助かりました。朝食がとてもおいしかったです。駅から、ホテルまで荷物を持って急な坂を登って行く事は想定外でしたが、お店を堪能しながら登ったので楽しかったです。
8/10
Excellent
13 Mar 2026
terukazu
良かったです。
Family
8/10
Excellent
24 Feb 2026
noriaki
全てにおいてまずまずでした。
Family
8/10
Excellent
23 Feb 2026
Erika
とてもキレイなホテルでした。特に朝食が豪華でした。宿泊者限定の担々麺夜食もとても美味しかったです。ただ、空調が昔ながらのエアコンで調節できないのが残念でした。
10/10
Exceptional
16 Feb 2026
KENHU
溫泉舒服,但房間浴室小
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Kumi
非常によかったです。
10/10
Exceptional
21 Dec 2025
Kim
Very good
Leisure Family_with_children
8/10
Excellent
18 Dec 2025
Hiromi
朝夕の食事、金の湯が素晴らしい
Friends_and_family Family
10/10
Exceptional
17 Dec 2025
Noriko
部屋は広くて綺麗でしたし、夕食も量が多く美味しかったし、朝食ビュッフェも良かったです。
また泊まりに来たいと思いました。
Leisure Friends
8/10
Excellent
14 Dec 2025
YASUO
食事は美味しくいただきました。
特に朝のフルーツはみずみずしかで、甘かった。
スタッフも丁寧な対応でした。
Leisure Partner
10/10
Exceptional
14 Dec 2025
???
朝食バイキングはメニューも多く美味しかったです
Leisure Friends
10/10
Exceptional
06 Dec 2025
Hoi Wa
各方面也很好
Leisure Self
8/10
Excellent
03 Dec 2025
Lai Man
Check-in快速,房間整潔
Friends_and_family Friends
10/10
Exceptional
01 Dec 2025
Yik Hung
金湯泉源正,食物質素高,房間大,性價比高
Friends_and_family Family
8/10
Excellent
01 Dec 2025
Goto
お部屋清潔でした
Leisure Friends
10/10
Exceptional
16 Nov 2025
Tomona
施設が想像以上に綺麗で快適でした。スタッフの方の対応も笑顔で丁寧でよかったです。
Leisure Self
8/10
Excellent
13 Nov 2025
Lai Chu
The hotel is far from the bus stop,but you can call them to pickup.
Self
8/10
Excellent
21 Oct 2025
YOSHIAKI
効能の良い♨️に満足しています。
Leisure Self
6/10
Pleasant
14 Oct 2025
MARIKO
レストランのスタッフは挨拶が良く気持ち良かった
駅から離れているので買い物は不便です
温泉風呂は源泉掛け流しで体にも良さそうです
Leisure
10/10
Exceptional
11 Oct 2025
??
とても良かったです。
Leisure
8/10
Excellent
11 Oct 2025
???
温泉に露天があればなぁって思いました♨️
Leisure Family
8/10
Excellent
08 Oct 2025
??
大浴場のアメニティが少ないし湯上がりの冷水設備もなく不満。
Leisure Family
10/10
Exceptional
25 Sep 2025
Hei Wing
Nice dinner and breakfast, enough parking space, everything was good!
Partner
8/10
Excellent
31 Aug 2025
Mihoko
 リニューアルしてすぐで、気持ちよく過ごしました。また、お誕生日のお祝いをいただき、さらに家族からのサプライズの贈り物をスタッフの方々の温かい協力もうれしくて、家族の素敵な思い出になりました。
 ただ、間もないからでしょうか。スタッフのみなさんは、誠実に対応されてましたが、人数がちょっと少ないのでしょうか?
 夕食後に、夜景を見に行きたい、と計画していましたので、6時15分からのお食事が終わり直ぐに「デザートを持ってきてください」と頼んだのですが、待てども待てども来ず、主人は先にお出かけできるように着替えに部屋に帰り、それでもまだまだで、頼んでは待ち、頼んでは待ち、4人目のスタッフがやっと運んでくださいました。30分は待ったと思います。慌てて車を走らせ、最終9時寸前15分間の夜景でした。
デザート係とか決まっていたのかなあ?それとも、スタッフの方が日本人でなくて、通じてなかったのかなあ?夕食ラッシュでスタッフが足りないのかなあ?まだ仕事に慣れてなかったのかなぁとあれこれとホテルの事情を家族で考えておりました。
 あと、2泊したのですが、朝のバイキングの食べ物がなくなってしまったものが多くて、その度にお願いしたのですが、やはり出されるまでが遅くて諦める。主人は、ご飯もパンもなくて、おかずだけ食べてました。フードロスへの配慮かもしれませんが、普通は残り三分の一くらいになると補充されるところが多いのだけど、と話になりました。
8/10
Excellent
30 Aug 2025
Kim
  FINE EVERYTHING
Leisure Family
10/10
Exceptional
11 Aug 2025
Kazuo
特別懐石では鱧と神戸牛を味わう事ができ特別な夕食となりました
Leisure Family_with_children
10/10
Exceptional
21 Feb 2025
??
色々な 要望にも 応じてくれましたし 
 夕飯時に 体調が 悪くなった時も  迅速丁寧に 対処して頂きました   スタッフの皆さんの 挨拶 受け答えも 大変良かったと思います   朝食バイキングが 種類が少なかったのが 少し残念です  
6/10
Pleasant
22 Dec 2024
REIKO
団体が泊まっており、夜中12時20分に他の客から客室に連絡があり眠っているところを起こされました。
団体客同士が連絡する時はフロントを通して連絡する様にお願いしたい。
10年振りの記念であった旅行がその時点で嫌な思い出となりました。
何か対策をしてほしいです。
食事は美味しくいただきました。フロントの
方も丁寧に対応いただきました。
Leisure Family
8/10
Excellent
02 Nov 2024
Shuzo
何もかもが普通で、特段の特徴はありませんが、普通に良いお宿です。スタッフの皆さんの対応は素晴らしいです。
Leisure Family
10/10
Exceptional
25 Oct 2024
Jason
傳統溫泉酒店, 值得推介👍
Leisure Friends
6/10
Pleasant
21 Oct 2024
Terumi
特別会席は、最高で美味しかったです。
Leisure Family
10/10
Exceptional
13 Oct 2024
TOSHIAKI
食事も量が十分でおいしく、施設内は清潔でスタッフも対応がとても気持ち良かった。
駅から遠いことが心配でしたが、行き帰りは自動車で送迎していただけるので問題なしでした。
この内容でリーズナブルな価格なので、友達におすすめできる宿だと思いました。
Leisure Family
10/10
Exceptional
08 Oct 2024
Hiromi
フェイスタオルが人数分しか無いのが
不便人数✖️2は欲しかったです。
それ以外はスタッフの人は親切で対応がよくて
満足です。
また来たいと思いましたありがとうございます
8/10
Excellent
20 Apr 2024
Verified traveler

家族旅行の1日

1.場所はちょっと温泉中心街より奥まった所にあり、分かりづらかったです。
2.駐車場は広く、駐車がしやすかったです。
3.部屋の施錠が物理的なカギで、ちょっと施錠しづらかったです。
4.部屋は広く、快適に過ごせました。ただ、宿泊当日(4/15)はまだ暖房状態で、ちょっと暑かったです。
5.夕食は神戸牛三昧(ステーキ、しゃぶしゃぶ、ローストなどなど)でとても美味しく、ビックリ&満足しました。あと、海鮮類(お刺身など)も美味しかったです。
 また、従業員の方の対応が素晴らしかったです。
6.温泉は鉄食塩泉で、とても温まりました。
Friends_and_family Family
6/10
Pleasant
17 Apr 2024
KAYO
お値段もリーズナブルで良かったです
10/10
Exceptional
07 Feb 2024
ケイコ
今回は蟹食べ放題コースで申込みました。
料理もどれも美味しく、スタッフの方々の気遣いや対応が素晴らしかったです。
部屋も広く清潔感がありました。
また利用したいと思う施設です。
Leisure Friends

Location & surroundings

KAMENOI HOTEL ARIMA
1617-1, Arimacho, Kita-ku, Kobe-shi, Kobe, Japan

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KAMENOI HOTEL ARIMA

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