Ubud Raya Boutique Hotel

Indonesia , Bali
GIANYAR, Jl. Raya Sayan, Br Sindu Sayan
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50 reviews shown

10/10

Exceptional

20 Nov 2025

Biju

Good Pool, helpful staff

Family

10/10

Exceptional

17 Nov 2025

Hellmut

Great stay

10/10

Exceptional

14 Nov 2025

Hellmut

Great stay

6/10

Pleasant

16 Jul 2025

Toni

Comfortable

Rooms are a good size
Fine for a 1 night stay but not long term

Friends_and_family Friends

8/10

Excellent

11 Jul 2025

Shona

Staff were great, pool was great, rooms were clean, food was good

Leisure Family

4/10

Poor

03 Jul 2025

Verified traveler

A disappointing 3 star experience

Run down and bad food. Pool was really dirty. We stay away from hotel for most of our vacation.

Friends_and_family Family

10/10

Exceptional

01 Apr 2025

ANISH KUMAR

Very calm and peaceful place to stay

Leisure Family

6/10

Pleasant

17 Mar 2025

Bagrat

Staff very friendly

Business Friends

2/10

Poor

13 May 2024

Dana

Don't Do It!

Horrible! The pictures were clearly never updated since the opening of the hotel. The pool was not maintained or cleaned. The free breakfast was not on site. You would need to take a shuttle bus to a second location for breakfast or have room service but run the risk of your food being cold. We were greeted with a welcome drink and I immediately noticed that my glass was not clean. I was hesitant to drink from it, but the staff kept insisting that we try it. Which sadly I did. I was then asked to pay for our 6 days, 5 nights stay, which I thought was another red flag. But, I didn't want to be offend anyone and I paid for our stay. My credit card was yanked out of my hand. When we got to our room, there was an immediate septic tank smell. The lighting was dim and not adequate for the size of the room. There were no trash bins anywhere. The bathroom shower curtains had stains. The toilet stopped working throughout the night. The bathroom had one glass shutter window allowing lizards and mosquitoes to enter. My friend and did not sleep all night. I was itching from the bed sheets and left with a rash. My friend and I both got Bali belly. My symptoms progressed into a fever and bronchitis. We spent less than 24 hours in this hotel and immediately left 8 am the next morning. Our last week in Bali was spent in bed in a new hotel, recovering from our experience at this hotel. I asked about getting a refund and they gave every excuse to not compensate us. I'm trying to fight this!

Friends_and_family Friends

10/10

Exceptional

23 Apr 2023

Candace

Amazing Staff and Hotel

The room was great and spacious with a pool view! The staff was very attentive and courteous! I will definitely stay again!

Self

10/10

Exceptional

05 Jan 2020

Jenn

The staff was amazing.
Had a shuttle service to ubud each day, which we used and was great!

Leisure Family

10/10

Exceptional

06 Nov 2019

Sam

Loved this hotel!! Low key but very comfortable. The room is huge and so is the bathroom. The service is top notched. Everyone is super friendly, but that's also the case in most of Bali.

Self

10/10

Exceptional

09 Aug 2019

Verified traveler

This hotel was one of the most amazing places I've stayed during my first trip to Bali! It is located slightly away from the main road which gives this place a more private and quiet place to stay in.

At the start, the hotel staff welcomed us at the gate and she was really helpful in helping us with our luggage. Once at the counter, she explained to us about the various amenities and complimentary activities at the hotel. We were so amazed by the broad range of complimentary activities for the guests such as yoga sessions etc. They also have free shuttle services to the town centre or bicycles for us to rent (subject to availability).

When we entered our room, we were amazed at how big the family room was. The room was spacious and it was well-lighted. The staff turned on the aircon for us before we arrived so that the room is cooled. The staff even introduce to us the various parts of the room before leaving the room to ourselves.

Moreover, the staff here were very accommodative. As it was one of my friend's birthday, we told the staff that we would like to have a mini celebration for that friend when we were there. The next day, the staff managed to get a cake and surprise him during the breakfast session. Indeed, I would recommend this place to anyone who wishes to have a more private and relaxation hotel!

Leisure Friends

8/10

Excellent

05 Aug 2019

Verified traveler

Nice little hotel, 10 minutes to ubud

It's a lovely small hotel. We liked how the pool was at our doorstep, nice tranquil setting. The room was very large and comfortable. Staff are always friendly and willing to help. Not the best breakfast I've had, but it was ok. The location is about 10-15 minutes from Ubud central. They have a free shuttle every couple of hours. Would be good if there was another one later at night than the last one at 8:30, perhaps 9:30-10pm as well would be good. Overall a nice place to stay for a reasonable price.

Family

10/10

Exceptional

17 Dec 2018

Verified traveler

Great place for the price, staff very polite and helpful, including the reception. Good food too. Would recommend to stay at URH.
There was one cicak one night, I’m scared of cicaks, but finally I fell asleep so don’t know where that cicak was hiding!!

Family

2/10

Poor

28 Sep 2018

Verified traveler

I would not stay here if you paid me

The air-conditioner was full of mold I had to go to the hospital.

Partner

10/10

Exceptional

25 Sep 2018

Miss

Definitely recommend

Absolutely fabulous place, had a pool access pool which was worth the additional money. Breakfast was delicious and served at your room. The facilities in particular the pool and spa were great. Staff were friendly and attentive. Exceptional value for money

10/10

Exceptional

20 Jul 2018

Verified traveler

Lovely hotel in a peaceful area just outside Ubud

Very friendly staff who couldn't do enough to help us. A shuttle bus into the very busy Ubud was very useful. Food in the restaurant was excellent

10/10

Exceptional

14 Jan 2018

Antonius

Confort hotel

Facilities, staffs, shuttle bus, meals are very good. Balance with the price. This hotel around a civil society. It is especially. Unforgetable this trip together with fam.

Family

8/10

Excellent

13 Jan 2018

Verified traveler

It is very comfortable and quite place to whom is looking for relaxing time

8/10

Excellent

12 Sep 2017

jen

Lovely staff

The staff were great and very helpful. A little out of town but transfers and scooters were available. We also hired a driver for the day through the hotel and he took us to many great spots. We didn't spend too much time in the hotel as we were out a lot exploring. The food was super basic but there are plenty of places in the centre of Ubud to eat at which are incredible. Moksa is a must. And swept away which is close by was awesome.

2/10

Poor

16 Aug 2016

Ngaio

I would pay the extra and go somewhere a lot nicer

Really wouldn't recommend this place, although the staff was lovely, the area is totally out of the way. The pool was lovely (watch out nails in the deck surrounding).

There was a temple just opposite which had a 72 hour festival on for the entire duration of our stay... With drums and wailing for that full 72 hours, and let's just say the room wasn't that sound proof.

As for the room, it smelt seriously musty and like it hadn't been aired out for a serious duration. The plbatheoom had pink-black mouldy all over the tiles, and the curtain in the shower was equally as grubby.
Hot water only lasted for about 3 mins and then you had to wait close to an hour for enough for another 3 mins..

Breakfast consisted of 2 options, toast or egg. With no toppings for the toast.
Wifi worked well.

Partner

6/10

Pleasant

17 Jul 2016

Nursyafiqah

Fairly comfy stay in ubud

Comfortable and sufficient room, but toilet could have been better managed. Stains and smell of blocked pipe but we could tolerate. Pillow was also a bit too big and firm. Breakfast and room service food options could also be more varied. Wifi was pretty slow in the evening/night.

But the hotel was nice, heating in the shower also really helped! Aircon was also good. Great that it also provides shuttle service between hotel and Ubud centre. Located in a cosy part of town, good location to relax and take your mind off the busyness of they city :)

Family

10/10

Exceptional

20 Mar 2016

Verified traveler

Great experience here!

Amazing property. Very friendly and helpful staff! I got food poisoning in the very early hours of my last day and as a young, female solo traveller I had really started to panic. I went down to reception as soon as I could and the staff at the hotel personally took me to a medical centre straight away. Not many hotels would do this! The free shuttle to the town centre was also a great help! Incredibly grateful for the kindness of the staff here.

10/10

Exceptional

24 Feb 2016

Tanya

Very nice clean relaxing hotel

Very relaxing stay, spacious airy room and overall everything was very pleasant. A long way from town, but I had my own transport so that was fine with me.I would choose to stay here again.

Family

8/10

Excellent

15 Feb 2016

Rebecca

Good

The hotel was good, staff were great and very helpful, pool area was good, rooms were very spacious, breakfast was good but got a bit repetitive towards the end of our stay!
We had a few bugs in our room but that's nature and not the hotels fault.
The only downside is it's pretty far from the centre of ubud and there is not much around the hotel so you definitely need to us transport to get into the centre, the hotel does offer a free shuttle in but there are only 3 set times that they run it and they only do 2 shuttles back with the last one being at 5.30, so if you want to go for dinner of an evening in Ubud you have to pay extra for a later shuttle, it would benefit if they ran a later shuttle back to the hotel around 8/9 free of charge!

Family

8/10

Excellent

12 Jan 2016

Roberto

Big size rooms and confortable

Nice hotel but it is a little far away from ubud's downtown

Partner

8/10

Excellent

06 Jan 2016

Verified traveler

Nice hotel, great location!

We loved it here, my kids didn't want to leave. The rooms are large and comfortable for a family. Pool is nice. The courtesy bus into town is handy and the staff were helpful & nice when asked for directions etc.

8/10

Excellent

12 Oct 2015

Verified traveler

Decent budget hotel

Good budget hotel - a bit tired and run down but good value for what I paid. Nice pool but very average food.

10/10

Exceptional

12 Sep 2015

Ryan

Two thumbs up

We loved our stay at ubud Raya hotel. The staff were incredibly nice and accommodating. The room was large and comfortable, and the pool was clean and very nice. I would definitely come back or recommend this hotel to friends.

Partner

4/10

Poor

01 Sep 2015

Verified traveler

The resort was to far away from the two main streets,

8/10

Excellent

18 Aug 2015

Verified traveler

lovely stay

Great room, super big. Bathroom was alright, pool was great, staff are super friendly

8/10

Excellent

05 Aug 2015

Aidu

Pleasant Hotel

Really pleasant, friendly and accommodating staffs at this hotel. They are all very helpful and able to assist you with the necessary information and arrangement for travelling and tour. Breakfast was mediocre though which is ok if you are on a short break or are not planning to rely entirely on hotel breakfast. The rooms are huge and comfortable enough. The location may be a bit far from Ubud Centre but it all works out fine as they provide twice a day shuttle service at 10am, 2pm to Ubud Centre and 2.30pm and 5.30 pm back to the hotel.

8/10

Excellent

31 Jul 2015

Verified traveler

Nice and secluded

Taxi driver had a bit of trouble finding it.
We enjoyed our stay staff were lovely and helpful.

6/10

Pleasant

28 Jul 2015

Kisaeng

Good hotel nice and quiet

Big rooms;
Great AC;
Helpful staff;
Nice pool;

6/10

Pleasant

24 Jul 2015

Gregorius

Affordable hotel with extra large room

Hotel raya ubud is a value for money hotel. Competitive rate and extra large room. It is located off the main road, and into the small village road. Hotel is quite modern, although inconsistent finishing touches.

When I stayed there, there was \"upacara\" at the village behind the hotel, so it was quite noisy until quite late at night. The shower also ran out of hot water very quickly, and we were left with cold shower only.

Overall, you can't ask for too much more for the money.

Family

6/10

Pleasant

17 Jul 2015

Verified traveler

A good hotel that can only improve.

We had a pretty good stay at the Raya hotel Ubud. The setting was great, room very large, good pool.
The hotel was a little out of the way, but quiet. Shuttle bus worked well.
The let down was the breakfast. On our first morning there was nothing to eat. Whole families turned up and then left with only the dad eating.
We talked to the staff and explained that this was not really good enough for a hotel. Our second morning was a LOT better. Could still be a lot better. I mentioned that the staff need to be taken to a 5 star hotel and let them see what a good breakfast setup can be like. The Raya could be a top place, most of the ingredients are already there.
Please put a good sign up out side the hotel- at eye level. Our taxi drove right past it.

Family

6/10

Pleasant

04 Jul 2015

luna

to far from shops

If you wanted to go into Ubud centre of an evening shuttle bus would drop you off but you had to find your own way back

Partner

4/10

Poor

30 Jun 2015

Joshua

Don't stay here

Was duped into staying here by the reviews. There are two properties- the villas and the hotel. Seems most the reviews are for the villa. The location is far from town and the last shuttle returns at 5:20 so if you want to watch a dance in the evening it will cost 60000 for them to pick you up. We had to change rooms since they put about 20 moth ball tablets in the bathroom that made it hard to breath. Worst breakfast buffet we have had on Bali. Would not stay here again.

Partner

4/10

Poor

29 Jun 2015

Verified traveler

Consistency would improve things immensely!

Overall, we were disappointed with our stay, as there are so many great options in Ubud.

The Good: The pool is inviting; the rooms are huge; free breakfast; management seems wiling to hear customer feedback and improve.

Could use improvement: This hotel suffers from inconsistencies. The location is the largest detractor, as the free shuttle listed as an amenity in this hotel - finally mitigated with management to offer as a r/t service. The shuttle van drivers don't know how to drive a vehicle, as they only have driven motorbikes!

Breakfast varies some days from a menu to an inedible buffet. Sticking with the offer of the menu would be better for guests. Also in the amenities, hotels.com lists some of the rooms list a washer/dryer in the rooms, which are not the case. Upon trying to contact the hotel via phone and email prior to checking in, I never could get a straight answer re: amenities. Upon staying here, there are no washer or dryers available.

Taxi drivers don't seem to know the hotel, they will take you to Ubud Raya Resort and not the hotel. The owners are the same, but the locations are different.

This property needs a deep clean! Upon arriving to our room, though it was supposed to be a non-smoking room, we found odd smells that never dissipated during our 7 day stay. Stale smoke, formaldehyde and sewage, at times. It is in desperate need of a deep clean.

The property is also loud from the neighboring roosters and construction.

Partner

8/10

Excellent

21 Jun 2015

kiwi

Great staff. Friendly. Moth balls in toilet.no fridge in room

8/10

Excellent

20 Jun 2015

Claudia

Fair

It's ok, a bit far from city center but u can rent a cheap scooter or a free bike or use the free shuttle to the center (one way, to return u have to pay).

Partner

8/10

Excellent

26 May 2015

Jayne

Great place, great staff

I had a great time at this hotel.
It's in a nicely secluded area just about 15 minutes drive from Ubud town centre.
The room was spacious and clean.
Hotel staff are friendly and very helpful.
I would definitely stay again.

10/10

Exceptional

12 May 2015

Lizabeth

Great Hotel

Hotel is clean and tidy. Althought I had a few problems, these were sorted out very fast. Breakfast has western food and local food on menu. (Bacon, ham or sausage with American breakfast). Staff are friendly and polite. Downside, the hotel offers free transport to Ubud 3 times a day. (10.00am 2.00pm 5.00pm) But you have to find transport back. Which can become expensive if you do not have your own transport.

10/10

Exceptional

09 May 2015

Verified traveler

Clean and in a perfect location

Great clean and friendly place in the perfect location to all the action.

Family

8/10

Excellent

30 Apr 2015

naomi

Amazing just a tad out of the way..

Amazing place everything was very clean and pleasant, it is a little too far from the center if you have motor transport will not be a problem at all but they do offer free services to drop you in town. Staff were all so lovely and helpful! Ubud raya is an outstanding hotel and well worth your money's worth !!!!!

6/10

Pleasant

29 Aug 2025

Sonia

Hôtel agréable

Nous avons séjourner dans une chambre pour 4 personnes. La chambre est assez grande.

Le coffre fort n'est pas fixé.

Le personnel est très accueillant.

Le seul point négatif, le petit déjeuner.

La piscine top, mais attention l'hôtel est un peu loin, rien à pied.

Friends_and_family Family

8/10

Excellent

17 Aug 2025

Katharina

Sehr nettes , hilfsbereites Personal .
Hotel etwas außerhalb gelegen - 2*täglich kostenloser Transfer ins Zentrum .
Frühstück einfach gehalten.
Zimmer sehr groß und geräumig.

Leisure Family

10/10

Exceptional

16 Feb 2025

Tilda

Fantastiskt hotell

Hotellet var väldigt bra, trevlig personal som var väldigt service inriktade! Både god mat, trevligt gym och så bra med en välkomstmassage. Rekommenderar verkligen!😍 Det enda negativa var deras Wi-Fi, då jag kopplades bort från de en del gånger. Men annars jättebra!

Partner

10/10

Exceptional

29 Jul 2024

Julie

Parfait

Parfait

Friends_and_family Family