Name: Gajah Biru Bungalows
Address: Jl Raya Penestanan, Ubud, 80571, ID

2/10

Poor

12 Jan 2020

Deb

I stayed here one week ago and it was absolutely horrific! Inside the bedroom room, I found stains on the pillows, bed comforter, and chairs. I also found aunts and many mosquitos. Outside, the pool was green and murky. A caution sign was posted for no swimming. It seemed like there was no one on the property and they hadn't not taken care of their hotel in over a year.

Leisure Self

10/10

Exceptional

28 Aug 2019

Verified traveler

The property was very calm & peaceful yet near to the market. The restaurant served excellent food. The basic requirements either were taken care of by the hotel or were available in the shops just across the road. The staff were extremely helpful & very happy doing that. They treat you like your family. Ari & Mandy were outstanding in their service. To top it the property is artistically decorated. Highly recommended !!!

Leisure Family

6/10

Pleasant

27 Aug 2019

Verified traveler

Love that it was quiet, secluded, peaceful. Private pool was a plus. Disappointed with no warungs nearby. Restaurants were very limited. Room was lovely but tv didn't work, shower over the bath was very dangerous as you had to clamber over the high side and hang onto the bath, no handrails, and slippery underfoot. Property is a little bit on the tired side and could do with a bit of an uplift and it would be absolutely wonderful. Staff were very helpful. Much appreciated. Would def stay here again.

Business_and_leisure Self

8/10

Excellent

16 Aug 2019

Al

Gajah Biru Bungalows

Adequate stay...very pleasant and staff couldn’t do enough for us. Placed decorative Swan on our bed for our honeymoon. Pools need to be regularly cleaned and bathroom tiles need to be fixed.

Partner

6/10

Pleasant

20 Apr 2019

Verified traveler

We sadly did not stay here due to being not suitable for disabled guest

Leisure Family

6/10

Pleasant

18 Apr 2019

Sriram

Good if you want a quiet place

Very quiet and tranquil place. But rooms are dated and dirty. Dust and cobwebs everywhere. There is water seepage in the room when it rains. Rooms have a musty , damp smell. But the people are very nice and helpful. Not many shopping and food options nearby. Quite far from the central area of ubud- not a problem if you have a motor bike. It is located in a very small side street- cars cannot come to the front of the hotel. This becomes a problem during check in and check out with luggage. Water dispenser provided with every room.

Family

6/10

Pleasant

04 Apr 2019

Sev

The room was spacious and fit with amenities that wouldve made it a really nice place to stay, if not for the derelict state of everything in and out of the room. The bathtub exists, but was dirty, stained and attempting to clear the dirt doesn't help cause it floats on the water as the water drains away in a trickle (due to what i assume is a clogged pipe). The cupboards are broken, worn and all the wooden furniture seems to have sawdust around (which suggests termites?). The kettle is caked in a layer of residue and most of the doors are missing handles, so you use the key to open and close the doors. Location was a little out of the way, google maps does not tell you there are 2 slopes between you and ubud town. If you discount all those and just want a sleep, it should still be fine. Staff were nice. I feel like this is one of those places that could have been a wonderful experience if only they'd bothered to maintain the place instead of letting it fall into ruins.

Leisure Partner

10/10

Exceptional

27 Mar 2019

Daniel I

A welcome oasis from the hubbub of Ubud

I really liked the staff at the hotel and I liked my room. I hsd a large patio area outside my room and my room was near the pool which I swam in every day. The hotel is so peaceful and it is an oasis from the busy downtown of Ubud. There are some restaurants and convenience stores near the hotel and their is a laundry across the street. The roads are narrow and there are no sidewalks so walking is tricky. I appreciated having a tropical oasis to come home to at the end of the day. It was great to have the pool waiting for me and the staff are lovely and so helpful

6/10

Pleasant

25 Nov 2018

Paul

Quirky property, a little out of town, that fits the Ubud vibe.
Had a few issues, like no light in the bathroom for 2 days. Offered another room, after I had unpacked everything, which I declined as I thought it would be fixed the same day.
Toiletries not marked up as to what was what. Coffee not replenished. No spoon, no creamer.
Little things that are easily fixed, if the staff are properly focused.
Overall a pleasant stay, but must try harder !

2/10

Poor

19 May 2018

Alice

Old and dirty. Facilities broken or not properly working. The place needs to renovated. Most disappointing place I have stayed in Ubud. Photos on the website do not represent the current state of the hotel.

10/10

Exceptional

07 May 2018

Lynda and Jeff

We really enjoyed our 4 days at the Gajah Biru Bungalows. We had a fabulous top floor accommodation with roof and tree top views. Spacious is an understatement. We reclined on our broad verandah within meters of the cooling pool set amidst tropical greenery. Our large 4-poster bed looked almost small under the 5 meter high conical thatch roof. A walk-thru office area separated the lounge/bedroom from the sizeable bathroom with a tub you could practically do laps in. And it's QUIET: cars can't drive by the property. The courteous, friendly staff went out of their way to be helpful. And they are interesting and fun to talk with. They gave us a welcoming drink and a parting gift that we will treasure. The breakfast is filling and delicious. There's a spa on the grounds. We'd go back there in a heartbeat.

10/10

Exceptional

23 Apr 2018

Sarah

Hotel close to ubud City

I really enjoy staying there. We had a suite with veranda. It is a nice big room and the staff is helpful and friendly.

8/10

Excellent

30 Jan 2018

Verified traveler

Big spacious rooms but not what we were expecting. Bathroom was gross. Good delicious breakfast every morning. Location still a good hike to Centre and no shuttle even tho it said they provided the service on booking site. Probably won’t stay here again even tho they were lovely

Family

10/10

Exceptional

21 Oct 2017

Peg

My oasis

I booked here for relaxation and it was just the ticket. If you're looking for a 5* resort then this isn't for you but instead you get a peaceful and charming hotel. I loved all the personal touches. They've put alot of thought into the decor. The owner invited me to a complimentary dinner which really touched me. The staff always had a smile and really wanted to make my stay a happy one. I was given a room to have a shower before my departure (after my check out time). Very impressed. Nothing is too much trouble. Everyone treated me like a member of the family. Sunni and Surinder were great hosts. Hi to Mande and Gede.

Partner

10/10

Exceptional

14 Sep 2017

tanya

Highly recommend!

We had amazing stay and here and didn't want to leave. Service was lovely and so helpful with pick up from airport, arranging day trip & spa on site services. Room lovely and spacious and calm setting but still not too far a walk or taxi from Ubud centre. We did not want to leave!

Family

8/10

Excellent

12 Sep 2017

Ken

Old world charm

Beautiful rooms and verandahs. Spacious & comfortable. But needs TLC to combat aging. Gardens well kept have a quirky ambience from owners tin art pieces hanging here & there. Can't say enough about the staff who are so friendly and helpful. Lovely people. Food is nice. Free water wifi tv shuttle - all you could want.

10/10

Exceptional

17 Jul 2017

matthew

GO FOR IT !

a bit tricky to find yet what place in ubud isn;t? the place has a bit fubky vibe yet that is what sets it apart from other places. hospitality can't be beat. beyond welcoming. breakfast is at their restaurant across the gang,(alleyway) just excellent.. large space to call your own. travelers of all ages from all corners of the globe were staying at the quaint place, yet I would think the mature seasoned backbacker would find it most appealing. you feel more at home in a different culture rather than being a visitor.great experience staying at this property,you will leave feeling better than you arrived. go for it.

Family

8/10

Excellent

25 Jun 2017

Graeme

Wonderful Stay

Great Hotel Great Location. Set in the village of Penestanan
Just outside Ubud

Partner

10/10

Exceptional

24 Jun 2017

KO

Quiet location but still walking distance city

Very accommodating staff especially \"Gede\". AIr Con had an issue and they moved us to another unit - much better unit . Appreciate that.
Very friendly staff.

10/10

Exceptional

14 Apr 2017

Verified traveler

KNP

Really helpful front desk team and the owners made us feel at home ..

Partner

10/10

Exceptional

11 Dec 2016

Rebecca

One of the best hotels I've ever stayed in

Great experience, lovely staff and service. Given endless hospitality, food, and drink. Would highly recommend.

10/10

Exceptional

03 Nov 2016

Sue and Julie

Delightful place to while away a few days.

Found this lovely villa through the Expedia site and couldn't have been more pleased. Our room was gorgeous with a lovely fish pond and day bed on the spacious verandah. And we could literally walk just a few metres to the pool. The staff were incredibly friendly and the bungalows were spit spot with quirky features made by local artisans. The restaurant is just a few metres up the road and their range and quality of food was very welcome. We would definitely stay at these bungalows a second time and will not hesitate to recommend to our family. Our room could have benefitted by a fan as the air conditioning was a bit difficult to moderate. While the villa's are to the north of the town, a courtesy bus was provided and we found the walk into town, through rice paddies, a lovely highlight.

8/10

Excellent

20 Aug 2016

Sam

gorgeous boutique hotel outside ubud

Only had two nights and it wasn't enough! What a glorious place, quirky artworks, lush and beautifully tended gardens, great pool, delightful staff.
Apart from loud barking dogs next door at night and a pretty average menu for the in house dining options, this place was perfect!

10/10

Exceptional

18 Jul 2016

Verified traveler

Great hotel. Lovely staff, wonderful room and facilities.

10/10

Exceptional

03 Jun 2016

Cat

Charming little hideaway that feels like home

From the moment you arrive you feel instantly relaxed and welcome. Everything about this place was amazing from the staff, to breakfast, the pool and the lovely room. The beautiful name plates given as gifts was a lovely touch too as well as the personal call from the owner to introduce himself and ensure we were comfortable and didn't need anything.

10/10

Exceptional

27 May 2016

Verified traveler

Great hotel

Everything was great... The room, gardens, pool, food but most of all the welcome and made us feel at home... Nothing was a trouble. Highly recomend

10/10

Exceptional

30 Mar 2016

Verified traveler

Perfect quiet relaxing oasis!

Great little spot away from the hustle & bustle of Ubud town. Hotel runs shuttles or hire a scooter for $5AUS a day. Staff here go over & above to make you feel welcome & comfortable. Rooms are beautifully set out & confortable. Breakfast (and other food at cafe) is delicious. I recommend the banana pancakes! Nothing is too much trouble for the staff. An amazing relaxing stay!!!!

10/10

Exceptional

19 Feb 2016

Verified traveler

Excellent overall, we got a free room upgrade to the best suite at the hotel.

8/10

Excellent

13 Feb 2016

Tiia-Mari

Value for money

Don't expect a 5* stay. The room needs good clean up. I mean a really good scrub. It is sad that even many big hotels in the area have the same issue. They have multiple managers, but nobody wants their hands dirty to really look after basic everyday things like housekeeping. It is management issue, not a problem with the staff. The bathroom, the room itself, the patio, even the fridge, all prochures and all table surfaces needs really good clean up. On the bathtub, there was no plug, luckily, we had our own.

But on the positive side, it is value for money. The garden was pretty, room ok, nice outdoor patio (but again, pls change the pillows for the sofa after every guest like good places do), minibar prices very reasonable. Free transportation to Ubud centre. Nice surprises for the guests. Breakfast was nice when delivered on your own patio and I even sometimes called and ordered it after b-fast closing time:-)

Everyone in this small place were friendly to guests. Especially the front office staff. I want to say thank you for them for doing their best.

But a manager of this place should take a good look at the mirrow.

Partner

6/10

Pleasant

10 Feb 2016

Verified traveler

Good for price, but not clean!

Not so far from Ubud Center (15min by walk or 3min by taxi). Breakfast including main dish, fruit juice, fresh fruit and coffee delivered to room when you choose among more than 6 a-la-carte menus and confirm the delivery time by the previous night. Excellent service and friendly staffs. The Round Bar of the hotel provides good food in cheap prices.

But if the room cleanliness is critical, you should not choose it because rooms are not so clean and worn out. I stayed in two standard suite rooms (Cinnamon for 2 days & Cardamom for 1 day), I saw a lot of dust in the bedrooms and bathrooms. Especially in the Cinnamon room, the bathtub's drain is almost clogged so that water swirls down extremely slowly although the water pressure is very low. That's why I asked to change my room to another. However, the other room is also not clean although its drain is OK.

Partner

10/10

Exceptional

22 Dec 2015

Cheryl

Absolutely amazing gem!

We could not have asked for a better experience than our stay at Gajah Biru Bungalows. Our bungalow was spacious and exactly as depicted in the photos. The grounds and pool were fantastic and felt like an oasis from the busy streets of Ubud. The service was outstanding - from the front desk staff to the shuttle driver. Breakfast was delicious and served with a smile to our veranda each morning. We highly recommend Gajah Biru Bungalows!

Partner

10/10

Exceptional

14 Dec 2015

Jarkko

Romantic hotel

We had a such nice time in this place. The elegant room with large bathtub. outdoor terrace was very private with nice little bond. Breakfast was very tasty and staff was superb. I have to recommend the close by restaurant. We used free shuttlebus to get the centre of the town.

Partner

10/10

Exceptional

10 Dec 2015

Jenna

Amazing place!!

The staff were super friendly and very accommodating. Would definitely recommend staying here! Beautiful and quiet!

Partner

10/10

Exceptional

29 Nov 2015

Jorgen

Great stay in Ubud

We had a wonderful stay. Breakfast was really good and served in sitting area by our room. Overall great service. Free shuttle to center of Ubud several times a day.
I highly recommend this place as a base to exploire the Ubud area

Partner

10/10

Exceptional

28 Nov 2015

Connie

Loved it

Super staff, lovely grounds, very private and quiet. Free shuttle to downtown

10/10

Exceptional

08 Nov 2015

Hyon Mi So

3.5 star hotel but 5 STAR SERVICE!!!

We had an enchanting experience at Gajah Biru (Blue Elephant): hospitality exceeded all expectations, and the facility is infused with art at every turn. - Location: App.0.4 mile away from Ubud central. It is far enough to avoid noise from main street and we could find peaceful and quiet tranquil atmosphere from the hotel. Hotel provided complimentary transportation (every 2-hour interval to central market). It is about 10-15 minutes walking distance to the central market. There are many galleries and souvenir shops along the way to the central market so if you can handle for 10-15 minutes to walk, it is a fun to try. - Transportation: Also, when you need transport to other Bali sites, hotel to another hotel or to the airport, the hotel offers rides at very reasonable prices. -Facility and room: Room was spacious than we expected and we had a splendid view of the garden area that the architecture enhanced because the room had floor-to-ceiling glass that gave the room a light, airy feel. The room was clean, spacious, and comfortable, and the A/C worked well. Strong free wifi signal and TV with free movie DVDs. A pleasant surprise with very reasonable price mini bar items.) - Management: The owners' passion for hospitality carries over to the staff who all were models of service excellence: reception desk clerks, wait staff, and drivers. You may stay at more luxurious facilities, but you will only rarely experience hospitality & an aestheticsetting to rival Gajah Biru

8/10

Excellent

24 Oct 2015

Helen

Lovely bungalows with a personal touch.

We had 3 lovely nights in Gajah Biru bungalows.The staff are so helpful,nothing is a problem.The bungalows are spacious & were formally a private residence so there is very homely feeling.There are some lovely welcoming touches also.The spa treatment was great too.

10/10

Exceptional

19 Oct 2015

Verified traveler

Wonderful place to stay

Beautiful cottages just outside the centre of Ubud. Its not a 5 star hotel but a wonderful charming set of cottages where you are looked after by the most wonderful and hands on owners.
Highly recommended and will definitely stay here again

Partner

10/10

Exceptional

11 Oct 2015

Verified traveler

Brilliant oasis in Ubud

Brilliant little oasis in the middle of Ubud!! Very quiet, loved the quirky tropical well maintained garden!! Room was amazing, super comfy bed. Wonderfully helpful staff that are more like family, they could not have been more helpful, my partner had a bad tooth ache while we were there, they were so very helpful. Best bar and food... We didn't need to venture anywhere else, indian flavours were yummo. So very happy with there own spa, the girls were very proffessional, I thoroughly reccomend the Indonesian Boreh massage. We will be back for sure!!

10/10

Exceptional

13 Sep 2015

Heather

A little idyll in the middle of Ubud

I stayed 2 nights at the bungalows, but even before I arrived I knew it was going to be a good stay as the hosts had already been in touch asking about whether I had any special requests for during my stay. They organised a pick up from the airport and then a tour of Ubud for me the following day. The bungalows themselves are quirky, different and special. I had a standard room which was massive and had a beautiful deep bath which was 'open air' which was a real treat. There was also a little terrace and seating area. Breakfast was a choice from 5 set menus but you could pick and choose eggs, juices etc. They also sorted me out a late dinner when I arrived at the accommodation.

8/10

Excellent

29 Aug 2015

mike

Nice place to stay u ubud - amazing staff

Staff were great - u wanted for nothing. Ubud has got too busy, and the place a little smelly, but we'd stay again.

10/10

Exceptional

26 Aug 2015

Alexandra

Beautiful through and through, perfection

Stayed for 1 night. The grounds are beautiful with great art work dotted around the bushes. The bungalows are a good size with plenty of room. We received a welcome drink on arrival and staff from start to finish went above and beyond to make our stay as comfortable as possible. When you arrive they say to feel at home, which is lovely. There are 2 pools and both are very relaxing. Breakfast was delicious. A very romantic and beautiful setting just outside ubud, it provides everything you could ask for to explore beautiful rice fields and the buzzing town. Definitely a must stay!

Partner

10/10

Exceptional

21 Aug 2015

Verified traveler

Amazing

Best service, food and room we have ever had. Can not fault on anything. Absolutely amazing.

10/10

Exceptional

21 Jul 2015

Jim and Debbi

Fabulous and Easy Going

Very relaxing and easy going. There is always someone to assist you whatever your request. My wife and I felt like Locals living at home. The landscaping, pool, artwork and sculptures created interest and made you become involved in each and every aspect. You always stopped to touch and feel the artwork which was cleverly placed in the surrounds. The host was charming and his family adorable. You felt part of his family. The stay was very welcoming, comfy and addictive.

10/10

Exceptional

02 Jul 2015

Le Wei

Excellent Stay

The stay was fantastic. We reach the bungalow at about 9pm and the staff was very warm and serve us the wet towel and welcome drink. This was very touch me as we are travel the entire day and was very tired and this was a little thing that they really take care of us and provide us the best services. I have never had this kind of experience in other hotel. Thank you so much. The enviroment of the bungalow is fantastic, the owner was very creavitive and look into every single cover to decorate and provide the best enviroment for the customer. On the second day we plan for mountain trekking at 2 am and the breakfast was prepared and send to us by 2am before we leave. This warm action was really touch us. Thank you

Partner

10/10

Exceptional

05 Jun 2015

Simard

Wonderful place to stay

I spend 6 days there and it's way the best hotel ever. The staff are wonderful, they take care of everything. The pleasure you have to take your breakfast in your own terrace each morning. I found the best yoga teach, the class was free. I will always remember the time I spend there.

Family

8/10

Excellent

19 Aug 2019

Thierry

Accueillant et bon rapport qualité/prix

Bon rapport qualité/prix, personnel très accueillant, peu de services complémentaires et un peu éloigné du centre

Partner

10/10

Exceptional

27 May 2019

Verified traveler

The staffs are the biggest asset for the hotel. Never met such very friendly and helpful staffs before. We felt very welcome there. Big thanks specially to Ari and Ayu who helped us with many tips. Nothing was too much trouble for Ari calling around taxi drivers in the late hours trying to find the best possible rate for us for a day tour. Again we appreciate highly for that effort (eventhough I have said, that would be not necessary, it was already very late!). The rooms are beautifully decorated, clean and very spacious!!! Big balcony and big bathroom are a big plus. The hotel has beautiful garden, located in a quiet area but yet near to great restaurants and mini markets. Would recommend and stay there again if we visit Ubud.

Leisure Partner

6/10

Pleasant

19 May 2019

Nathalie

Déception

Très déçu car les avis que nous avions consultés ne sont pas en phase avec ce que nous avons vu.
Une seule piscine et pas régulièrement nettoyée. Pas de restaurant sur place. Pour le petit déjeuner il faut aller dans un Etablissement proche avec un voucher. Le petit déjeuner y est mauvais en qualité, quantité, choix et accueil . Concernant la chambre (103) les draps, housse de couette et taies d'oreiller étaient très tachés. Propreté générale très limite. Cet hôtel a du être très sympa comme nous le présentent les photos du site mais nous avons eu l'impression maintenant d'un établissement peu entretenu (chambre, jardin). Il est à noter que le personnel sur place est très accueillant.

Partner

10/10

Exceptional

18 Mar 2019

Verified traveler

Ich habe mich extrem wohlgefühlt an diesem Ort ! Vor allem durch das überaus freundliche und hilfsbereite Personal, das alles tut, um einem den Aufenthalt schön zu machen.
Die kleine, ruhige Anlage ist kunstvoll und mit viel Liebe zum Detail gestaltet. Meine riesige Terrasse mit dem bequemen Sofa war ein wunderbarer Ort zum Entspannen. Der eigene Wasserspender ist super, somit kann man viel Müll vermeiden.
Zwar ist die Unterkunft etwas vom Zentrum entfernt, trotzdem ist alles noch fußläufig zu erreichen, außerdem gibt es in unmittelbarer Umgebung Restaurants, Shops und auch das gute eigene Restaurant gleich gegenüber.