The Sungu Resort And Spa

Indonesia , Bali
BALI, Jl Raya Penestanan Ubud
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50 reviews shown

10/10

Exceptional

10 Jan 2026

Pauline

I thoroughly enjoyed my time at sungu Resort and Spa I will definitely stay there again. The food was always delicious, fresh, beautifully prepared and served. Being surrounded by the beautiful gardens on the property, you don't realize how close to Ubud markets and shops, but far enough away for it to feel quiet and secluded. I came away feeling relaxed and rejuvenated all thanks to the wonderful staff.

Leisure Self

10/10

Exceptional

05 Dec 2025

Giulio

very beautiful resort, only 10-15 minutes walk from ubud central. only had one issue which was lizards, sometimes they were able to sneak into our villa, but that's really not their fault as ubud is located in a rain forest lol, I'm very afraid of lizards and the stuff was soo kind that they moved us in a more fully enclosed modern villa which was their top of the range with no extra charges. the resort itself its located in a very cute location surrounded by the forest and many picturesque views. I really recommend for anyone planning to stay in ubud to go and check it out.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Kamsin Joanne

The room is spacious and staff were lovely. The rooms are a little “rustic”, with frogs, geckos and mozzies all sharing the space. But maybe that’s part of the Bali charm.

Leisure Self

6/10

Pleasant

27 Jul 2025

Lech

This resort could be so good, but it is let down by out of date facilities. The gardens are beautiful and grounds are great, but become slippery and are not lit up well at night. The rooms are not well sound proofed and the surrounding area is noisy all night. We moved to a back villa, but could hear the neighbours even at low talking volume and when they climbed their stairs it felt like they were in our room. The staff are very friendly and, but some were over keen to sell us extra tours and services.

Leisure Partner

2/10

Poor

25 Jul 2025

Daniel

I checked into the hotel only to find the bed sheets were filled with blood stains, bug marks, and general filth. It was clear the room and bed had not been cleaned. Upon contacting the front desk about the situation, asking to have either the sheets cleaned or to check if a different room was available, I was told nothing could be done today and I’d have to wait until tomorrow - before being hung up on. I immediately checked out, and yet they still won’t process my refund through Expedia despite not even using the room whatsoever. Immensely dissapointed, you can find so much better - and cleaner - in Ubud. Not having blood stains should be the bare minimum!

8/10

Excellent

16 Jul 2025

Maggie

Lovely staff, very quiet

Leisure Family

8/10

Excellent

10 Aug 2023

mehboobali

The property was exceptionally beautiful. The pools were amazing. The staff other than the reception clerk when we checked-in were very good and helpful. He had to be told to help us with the luggage and I carried a couple myself.

Leisure Family_with_children

10/10

Exceptional

30 May 2023

Lucy

Thank you so much for a wonderful stay at the Sungu. I was having a particularly difficult time in my life when I went and the staff were so kind and I felt like I could relax in a private oasis

8/10

Excellent

10 Apr 2019

Verified traveler

Stayed the in villa with pool amazing. Not much to do in he evenings

Friends_and_family Family_with_children

10/10

Exceptional

07 Mar 2019

Antara

Love love love loveeee !

Resort was just amazing, felt like we were at home and was very welcomed. The stuff were very helpful and so friendly. Would 100% recommend this location was everything is so close to the resort and is very affordable. Wifi had noooo issues which was a surprise worked everyday. And the bedroom was just so comforting.

Friends

10/10

Exceptional

13 Feb 2019

Todd

The staff were all fantastic. Place was very clean and close to Ubud main center. The villas were beautiful. We had our own private pool which the kids loved!

Leisure Family_with_children

8/10

Excellent

27 Dec 2018

Verified traveler

Third time staying here

We love this villa, hope the management put more efforts on the maintenance and ensure it will not run down

Partner

10/10

Exceptional

01 Nov 2018

Chiraag

Fab little resort!

Great little resort with a lovely setting - the pool villa was fabulous and the staff are incredibly friendly and welcoming - no request was ever to much. Highly recommend.

Family

10/10

Exceptional

10 Oct 2018

Nicola

Lovely stay at the Sungu

We had a great stay at The Sungu. Firstly they happily picked us up from the airport late in the evening, 5 hours later than initially arranged due to changed flights. Our room was beautiful and clean. Breakfast was delicious, and so was the afternoon tea and cake. There is a shuttle in and out of Ubud central at any time you like, even though it really is close enough to walk. Overall we had a lovely stay and I would happily return to The Sungu.

Partner

8/10

Excellent

13 Sep 2018

John

Was nice

The rooms were nice and the pool was amazing, the only reason it didn’t get top marks was, its was a bit lacking in maintenance it just needed a little bit of tlc

Partner

10/10

Exceptional

14 Aug 2018

Verified traveler

Beautiful luxury in Ubud

Amazing location, walking distance to downtown Ubud and Alchemy restaurant. Safe and beautiful premises. I couldn’t believe how affordable room service was. My kids loved it all. The only challenge was front desk staff at times didn’t speak English.

Family

10/10

Exceptional

25 Jun 2018

Secil

Great service, good location and a very nice room

Hotel staff have been wonderful throughout our 3 night stay. We thought the hotel location was ideal; it's out of the hustle and bustle of central Ubud but walking distance to it and they offer a shuttle service to the town centre. There was a complimentary afternoon treat every day and we got free tickets and drop off and pick up to the Rudana museum.

8/10

Excellent

16 Jun 2018

Ryan

👍

Great quite place, very clean. A little out of the way from the main town, maybe a 15 minute walk, not bad.

Partner

10/10

Exceptional

26 May 2018

Verified traveler

Nice hotel close to ubud centre

Staff were very friendly and helpful with everything.

8/10

Excellent

17 Apr 2018

Dave

Family stay in Ubud

A perfect spot to explore the sights of Ubud. Located a little outside the main centre you are cloistered away from the hustle and bustle of the town and associated traffic. An easy walk into town but the staff are always willing to shuttle you in as well.

Friendly staff, clean, comfortable along with an amazing Balinese feel.

A great place for couples or families.

10/10

Exceptional

14 Jan 2018

Gary and Grace

Unwind in a relaxed and friendly atmosphere

The Staff cannot do enough for you here
Set just far away from Ubuds hussle and bussle by t in reach of great eating and walks.
Second time here and will be back again!

10/10

Exceptional

09 Jan 2018

Verified traveler

Amazing, magical resort/spa

They saved us from a bad Airbnb experience and we’re amazing on all levels!

10/10

Exceptional

22 Dec 2017

Niels + family

Lovely, stylish & friendly boutique hotel/resort

The staff went out of their way to make our (family of 5) stay as pleasant as possible. The hotel has a great atmosphere with its Balinese style and intimate layout that still offers privacy.

10/10

Exceptional

20 Oct 2017

Verified traveler

Second stay in The Sungu and it was Great !

Second stay in The Sungu, and it was great, great staff, great service and free shuttle service to made us easier to move around in Ubud area. Of course we love the semi-outdoor shower, pool and the greenery. Don’t miss the Vegan food restaurant “Alchemy” which just 1min walk away from the villa if you stay The Sungu. We will definitely come back again.

Partner

8/10

Excellent

23 Jul 2017

Paul

Private bungalow with pool

This was a well-located and very pleasant resort just 15 mins walk fro Ubud. We stayed in a bungalow with our own private plunge pool. The staff were very attentive and pleasant and the resort was very comfortable. We were also close to some of Ubud's best restaurants, including the Yellow Flower, Moksa, Bridges, Indus, Elephant, Melting Wok and La Pacha Mama.

4/10

Poor

05 Jul 2017

Peter

NOT A RESORT AT ALL

Hotel doesn't provide basic toiletries especially toothbrush/shaver set . There is no TV in room. Wifi basically is on/off at room area
Walkway towards room is slippery due to moss growth. Food is average

8/10

Excellent

01 Jul 2017

Adjoa B.

Great oasis

The staff were all nice, helpful, great space, loved the canopy bed & outdoor shower & wonderful bathroom! The terrace was so nice along with daily fruits, flowers on bed, drivers too, one was a really good tour guide. The daily breakfast was great, flavors and presentation wonderful! Lobby nice too, but chairs could use updating cushions. On same block JamBali restaurant good too.

Family

4/10

Poor

12 Apr 2017

Reens

Not a 4 Star!

The hotel is noted as a 4 star but the reality was quite different:
-The bathroom floor is very slippery. Not a big deal until someone falls and seriously injures themselves. My kids kept on slipping and I had to lay towels all over the floor.
-In the middle of the night, there was a bat flying in my bathroom!
-Lots of roaches in the bathroom. I asked them to clean it up, they must have sprayed while I was out. Once I came back, I saw numerous dead roaches and had to clean them up, myself!
-Staff consists of many trainees who do not speak English. This was not a big deal, but then there was a gas leak and someone came to our room to say \"gas leak\", we could not understand anything else. I expect that the older/perm staff members handle such situations.
-I wanted breakfast with no bacon, but my dish came with bacon. The waiter (trainee), took out the bacon with a fork. I explained that I can not eat this because the food has touched the bacon....this was very hard to explained. In these situations again, I expect the older/perm staff to take care of the issue.

For a 4 star hotel, this was not run in a 4 star manner. The trainees are relied on too much for all tasks and with their limited English it makes it hard for us to communicate basic things.

There is a major cleanliness issue.

I will not be going back to this resort.

Family

10/10

Exceptional

02 Apr 2017

Olga

Nice cozy hotel

Nice cozy hotel

Family

6/10

Pleasant

06 Mar 2017

Verified traveler

Slightly off the main area which was probably good

Food wasn't as good as it could have been. Hotel staff were inclined to do their own thing regardless of your instructions.

8/10

Excellent

06 Jan 2017

Verified traveler

great ambience

beautiful rooms and grounds in typical balinese style. is noticablesigns of aging that could do with a refresh. excellent free wifi. staff friendly and helpful. free shuttle into town as the hotel isnt in walking distance to central

Family

10/10

Exceptional

19 Dec 2016

Alan J

very tranquille

10/10

Exceptional

25 Oct 2016

alin

Heaven on earth

We stayed just 2 nights at Sungu but we felt like we were two weeks there. Extremly relaxing. Ideal place to get rid of any stress.

8/10

Excellent

21 Sep 2016

Amberlee

Perfect for our family of 5

Enjoyed our stay at Sungu. Located away from the busy town of Ubud but still within easy walking distance. Resort also offers a very convenient transport service in and out of town when you need it.

Family

6/10

Pleasant

05 May 2016

Verified traveler

looks online can be deceptive

very average hotel

10/10

Exceptional

28 Apr 2016

Alan

Nice hotel location in Ubud

The hotel was very pleasing and at a great location within walking distance to town, the staff were always pleasant, the free area shuttle service was useful and the room was always clean when we returned. The only bad thing about it I can think of was that the shower was cold and one of the bedside lamps didn't have an on/off switch and the cabling looked unsafe. Though after notifying the reception, they had electricians come fix the lamp almost immediately and also informed us the shower took 15min to warm up which was better then no hot water at all.

8/10

Excellent

26 Oct 2015

Verified traveler

Pleasant peaceful hotel friendly staff

Nice place but for the price expected more. Staff have very poor English. Try to be helpful but often get it wrong as just don't understand what is being requested.

10/10

Exceptional

12 Oct 2015

Jacqueline

A delightful resort with charming staff who went out of their way to help you. Excellant breakfasts and the shuttle to main attractions a bonus.

Family

10/10

Exceptional

09 Sep 2015

Verified traveler

Beautiful quiet villa a short walk from busy Ubud

Very welcoming and comfortable villa, our second stay here, it's the perfect place to relax with Ubud on your doorstep, we spent a lot of time swimming with our toddler, we stayed in 2 bedroom 2 story villa with outdoor style bathroom overlooking pool with private courtyard, very pleasant and looking forward to when we visit again....

10/10

Exceptional

07 Sep 2015

Morris

Great mid level hotel.

Great location in Ubud you, shuttle very useful when you don't want to walk. Comfortable and relaxing.

Partner

4/10

Poor

25 Aug 2015

barbara

Average hotel.. Expensive for what it was

From pics it looked like it was surrounded by rice fields it wasn't. On main road

10/10

Exceptional

11 Apr 2015

Anne

Pinch me! We are at Sungu!

We arrived to a warm welcome and a welcome drink in a champagne glass. Grounds were beautiful. We took pictures every way we turned. The staff couldn't have been more accommodating. I was interested in a full moon festival and one of the staff personally took us to a ceremony that there were no other tourists attending. We needed sarongs and he even provided those and female staff members helped us to tie them correctly.
Breakfast was efficient, beautifully presented and delicious.
Pools were made for photos. The grounds were lush and well maintained.
Complimentary transportation into Ubud city center is available all day long till 10 pm.
The only negative thing is the walk into the city center is difficult. It is about a 10 minute walk. But roads are narrow, hilly and very busy. Maps do not tell the whole story. It is possible. We are walkers, but desired the ease and safety of the complimentary transportation.
Cannot say enough good things about this place. The perfect place to land after a long journey to Bali.

Family

10/10

Exceptional

03 Apr 2015

Tejas

Excellent place to stay

Nice small resort.

Family

8/10

Excellent

01 Mar 2015

Del.

overall prefect !

pro - 1. staff very nice and responsibility. Hotel have provided free shuttle bus to ubud town, and a lot free activities.
2. We stay double storey two night, free comfort and relax. Room is very big to enough 5 people to stay.
3. Ard 20min walking to ubud town ( for my experience)

con - bed is abit higher , and wood frame is hard. always hit my leg.

8/10

Excellent

15 Feb 2015

Christian

Quiet and simple place to stay

Open sky bathroom can be a turn off for some but not for me. It was very private with a private pool until nosy neighbors checked in. Friendly staff is a plus.

8/10

Excellent

26 Jan 2015

Mel

relaxing retreat

The villa had a lovely rustic ambience with a beautiful outdoor bathroom and private pool. Excellent food, and helpful staff. Villa was a bit small for a family though as no separate living space - also had problems with wifi.

10/10

Exceptional

22 Jan 2015

Verified traveler

Perfect family hideaway in Ubud

Great little hotel with clean facilities and lovely, kind staff. We were really well taken care of and the kids loved the pools.

Family

6/10

Pleasant

11 Jan 2015

Verified traveler

Just another villa type facility.

Nothing in the villa was inspiring. Just an adequate place to stay. Food was very average. Spa facilities were poor but people as usual were very pleasant. Villa has town shuttles.

Family

8/10

Excellent

31 Oct 2014

Verified traveler

Nice private villas. A few things to improve

Beautiful private villa with own private pool. Spacious rooms. Breakfast included was good, albeit not amazing. Service was good but could be better: cleaning could be better; the staff tries to \"sell\" you too many trips or activities. But overall a beautiful and very relaxing stay at the Sungu.

Family

10/10

Exceptional

21 Oct 2014

Hussain

It was an excellent villa

Yes it is comfortable and excellent I recommend it for all,
There is two disadvantage which is it is 1 Hrs. from the airport and for more of tourist place and this will lead more quiet and avoid noisy places which is an advantage.
The second is there is no open meals for the breakfast .