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Ubud Heaven Sayan

Bali · Indonesia

Jl. Raya Sayan No. 77, Ubud, Sayan, Gianyar, KabView location

8.8/10Excellent174 Reviews
Cleanliness9.2/109.2
Service8.6/108.6
Comfort9.0/109.0
Condition8.8/108.8
Location6.0/106.0
Neighborhood7.6/107.6
Value10.0/1010.0
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ubud Heaven Sayan

Ubud Heaven Sayan Villa is perfectly located for both business and leisure guests in Bali. The hotel offers guests a range of services and amenities designed to provide comfort and convenience.

To be found at the hotel are free Wi-Fi in all rooms, daily housekeeping, taxi service, postal service, private check in/check out. Designed for comfort, selected guestrooms offer television LCD/plasma screen, internet access – wireless, private pool, internet access – wireless (complimentary), non smoking rooms to ensure a restful night.

Access to the hotel's yoga room, outdoor pool, fishing, spa, massage will further enhance your satisfying stay. Ubud Heaven Sayan Villa combines warm hospitality with a lovely ambiance to make your stay in Bali unforgettable.

Read more about this hotelShow less

When you stay at Ubud Heaven Sayan in Ubud, you'll be on a river, within a 5-minute drive of Ubud Palace and Ubud Traditional Art Market. This villa is 2.9 mi (4.6 km) from Ubud Monkey Forest and 14.2 mi (22.8 km) from Sanur Beach.

Treat yourself to a stay in one of the 13 individually furnished guestrooms, featuring private pools and Smart televisions. Kitchenettes are outfitted with refrigerators, stovetops, and microwaves. Digital television is provided for your entertainment. Conveniences include phones, as well as desks and separate sitting areas.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Swimming Pool
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 17

Hotel policies

No elevators Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the villa prior to arrival, using the contact information on the booking confirmation.
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    17
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately IDR 150000 for adults and IDR 150000 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: IDR 499996 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Indonesian

Nearby attractions

Bali Bird Walks 1 km / 0.6 mi
Blanco Museum 1.1 km / 0.7 mi
The Blanco Renaissance Museum 1.2 km / 0.7 mi
Campuhan Ridge Walk 1.3 km / 0.8 mi
Pura Dalem Ubud 1.6 km / 1 mi
Neka Art Museum 1.7 km / 1 mi
Puri Lukisan Museum 1.8 km / 1.1 mi
Saraswati Temple 2 km / 1.2 mi
Pura Desa 2 km / 1.2 mi
Ubud Palace 2.1 km / 1.3 mi
Ubud Traditional Art Market 2.2 km / 1.3 mi
Spiritual Center Sinar Suci 2.4 km / 1.5 mi
Komaneka Fine Art Gallery 2.7 km / 1.7 mi
Threads of Life Indonesian Textile Arts Center 2.8 km / 1.7 mi
Sacred Monkey Forest Sanctuary 3.6 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 13
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • Garden
  • Private pool
  • Towels and bed linen
  • Restaurant: 1
Show 1 more facilities & services
  • Non-smoking area
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • VILLA THREE BEDROOMSVILLA • THREE BEDROOMS • 3 Bedrooms • 300 m²VIL.B3
    VILLA THREE BEDROOMSPhoto unavailable18 photos

    Ubud Heaven Sayan

    VILLA THREE BEDROOMS

    Room photos

    18 photos

    Room overview

    Non-smoking room
    Room size
    300 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    3
    Room type
    VILLA
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B3

    Room amenities

    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Living room: 1
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO BEDROOMS WITH PRIVATE POOLVILLA • TWO BEDROOMS WITH PRIVATE POOLVIL.B2-PP

    Photos are not available for this room type.

    Ubud Heaven Sayan

    VILLA TWO BEDROOMS WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO BEDROOMS WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2-PP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST

    Photos are not available for this room type.

    Ubud Heaven Sayan

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA ONE BEDROOMVILLA • ONE BEDROOM • 1 Bedroom • 125 m²VIL.B1
    VILLA ONE BEDROOMPhoto unavailable34 photos

    Ubud Heaven Sayan

    VILLA ONE BEDROOM

    Room photos

    34 photos

    Room overview

    Non-smoking room
    Room size
    125 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    VILLA
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B1

    Room amenities

    • Fridge
    • Dining Area
    • Toaster: 1
    • Garden
    • Indoor swimming pool
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Kitchen
    • Outdoor swimming pool
    • Housekeeping
    • Towel menu
    • Plug adaptor
    • Satellite TV
    • Fan
    • Slippers
    • Toiletries
    • Extra beds on demand
    • Cot on demand
    • Wi-fi
    • Disability-friendly bathroom
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Living room: 1
    • Terrace
    • Electric Kettle: 1
    • Private Pool: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA THREE BEDROOMSVILLA • THREE BEDROOMSVIL.B3-1

    Photos are not available for this room type.

    Ubud Heaven Sayan

    VILLA THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B3-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA ONE BEDROOMVILLA • ONE BEDROOMVIL.B1-1

    Photos are not available for this room type.

    Ubud Heaven Sayan

    VILLA ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA POOL VIEW ONE BEDROOMVILLA • POOL VIEW ONE BEDROOMVIL.B1-VP

    Photos are not available for this room type.

    Ubud Heaven Sayan

    VILLA POOL VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    POOL VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B1-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO BEDROOMSVILLA • TWO BEDROOMS • 2 Bedrooms • 200 m²VIL.B2
    VILLA TWO BEDROOMSPhoto unavailable15 photos

    Ubud Heaven Sayan

    VILLA TWO BEDROOMS

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    200 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    2
    Room type
    VILLA
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2

    Room amenities

    • Living room: 1
    • Disability-friendly bathroom
    • Extra beds on demand
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO BEDROOMSVILLA • TWO BEDROOMSVIL.B2-1

    Photos are not available for this room type.

    Ubud Heaven Sayan

    VILLA TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA DELUXE WITH PRIVATE POOLVILLA • DELUXE WITH PRIVATE POOLVIL.DX-PP

    Photos are not available for this room type.

    Ubud Heaven Sayan

    VILLA DELUXE WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    DELUXE WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.DX-PP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ubud Heaven Sayan

8.8
Excellent
174 Reviews
Cleanliness
9.2 /10
Service
8.6 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
6.0 /10
Neighborhood
7.6 /10
Value
10.0 /10
Amenities
8.4 /10
75 reviews shown
10/10
Exceptional
20 Oct 2019
Verified traveler
It was amazing,it’s own little piece of paradise hidden just back from the main road. Loved the villas! Awesome spot to just get away and relax
Leisure Family
6/10
Pleasant
18 Oct 2019
Verified traveler
It is a distant out of Ubud central or the market and by taxi it cost 80 - 100k IDr or $10AUD and alot of stairs to climb up and down everytime you go to breakfast or out. The setting is the main sale of this property and views.
Leisure Partner
8/10
Excellent
12 Jun 2019
Verified traveler
Setting good and pleasant staff. Plenty of stairs which prospective ‘stayers’ need to be aware of. Television reception a little patchy
Leisure Partner
6/10
Pleasant
08 Apr 2019
Verified traveler
The room was beautiful. We really enjoyed the private pool and intimate feel.
Business_and_leisure Partner
6/10
Pleasant
17 Mar 2019
Jason
This villa has a big private pool. However, there are too many mosquitoes and other bugs around.
Leisure Family
10/10
Exceptional
17 Feb 2019
Verified traveler
Nice secluded property in Ubud, perfect for honeymooners. Our room has its own private pool, with hot and cold water, kitchen (which we didn’t use), microwave oven and fridge. Staff are friendly too. The room is clean with clean sheets and pillows. What we didn’t like are the towels that have turned grayish with stains. Overall, we had a pleasant stay.
Leisure Partner
10/10
Exceptional
02 Feb 2019
Verified traveler
Room was clean and well maintained. But menu has limited choice only.
Leisure Partner
10/10
Exceptional
19 Oct 2018
Lisa
Nice, small hotel with villas with private pool. Room was spacious and clean. Good air con. Nice outdoor sitting area, fridge and cooking area. Clean plunge pool. Rooms cleaned daily. Breakfast included offered a decent selection. Service was good at restaurant. Prices slightly higher then in Ubud but not much. Rented motorbike from hotel was great. About 10-15min drive to Ubud. Quiet location. Friendly staff.
10/10
Exceptional
25 Sep 2018
Verified traveler

It was highly rated

Loved the hotel. We had the one bedroom villa Meridian and it’s one of the best places I’ve ever stayed ever on holiday.

I would definitely come back
10/10
Exceptional
07 Jul 2018
Jesse

Spacious villa close to everything in Ubud

Awesome experience at the villa! Beautiful pool and so much space to chill, indoor or outdoor.
Honest staff. Our scooter had a flat tire at the city centre and the staff replaced our scooter and were very helpful - with no extra charge (we tipped though).
Definitely would come back again!
10/10
Exceptional
13 May 2018
Chris

Loved the Villa!

Staying at this location was a great experience. It is a little outside of downtown but easily accessible by scooter or shuttle. The property has each of the villas separated and you have plenty of privacy. With your own pool for the villa, how could you go wrong. The only small thing to comment on was they could clean up the dead leaves on the tress behind the villa we were in. But overall a GREAT experience for my fiance'e and I!! We would definitely go back.
8/10
Excellent
08 Oct 2017
Verified traveler
Only problem they didn't have an adapter for us to charge our electronics .. Be sure to buy one before you come to Sayan if your from the United States..
Partner
8/10
Excellent
26 Mar 2017
Megat Johari

A relaxing and comfortable getaway

It was a great stay for us, a family of 4-adults. It makes sense to at least have one day lounge about at the Villa just to enjoy the experience there.

Pro: Breakfast (Alternative breakfast) was very filling and it made it easier that we could place our orders the night before and have it served at the time we requested. You could get breakfast delivered to your room for a small fee. The rooms were clean and comfortable whilst the compound very well kept. The private pool was great length and depth for a fairly good swim and lounge about.

Con: Steps were a challenge if you have a bad knee or with walking disability as you had to go down a flight and up a flight to get to the rooms. The pool was not as private as we had like it to be as people could just look over the fence as they walked by our compound.

Tip: If you want to see lush paddy fields (we had in front of our room), see times when these paddy fields are ripe. We went just after they replanted new batch so it was quite a meek view. Also, I think they only had one or two irons, so make sure you book early if you need to do some ironing.
Family
4/10
Poor
05 Mar 2017
Dea
The Villas are quite far from lobby, many stairs not suitable for elders. Hotel charged everything, even for in room BF,should have given it as service to their costumer, considering the distance from lobby/ restaurant to villas. Aircon needs to be fixed. At nite, room service, receptionist and even security couldnt be contacted.
Family
8/10
Excellent
27 Nov 2016
Pauline

Beautiful villa

Beautiful villa with private swimming pool. The location is 10 minutes drive away from Ubud market. Breakfast menu is a la carte with fresh order juice, coffee and tea.
10/10
Exceptional
17 Jun 2016
Nechie Than

Great service of the staff & quiet location

I will definitely go back to the same hotel in my next vacation to Bali.
Family
10/10
Exceptional
04 Jun 2016
Verified traveler

tranquility in a villa away from the crowds!!!!

loved this private little villa + pool set back in this tropical little oasis. i just wanted to spend all my time sitting out on the outdoor kitchen/living room deck .... listening to the water rapids from the hotels own private mini river.... such a special little gem located off the main grid, so it's nice & quiet/serene.... and you can tell the manager takes great pride in the place & service! only wish there was more shuttle service to central ubud, but perhaps that will come in time...... ;)
6/10
Pleasant
09 May 2016
Bec

Nice hotel, APPALLING service.


I stayed at Heaven Sayan for four nights on a trip to Ubud with four friends.

We all love Ubud, and have been back many times. This was our first time at Heaven Sayan, but I'm sorry to say it will most definitely be our last.

Heaven Sayan is described as a luxury resort, and in some ways it is; Nice building, a sparking pool for every villa.... But in so many other, very important ways, it is not.

The service was appalling. Every single breakfast we had at the hotel was a miserable struggle. Simple orders like coffee and tea were forgotten, the tables were never set with cutlery, requests for cutlery were ignored, boxes of tissues in place of napkins, sloooooowwwww service and, sometimes rude service. When my friend asked to order a different breakfast after her first order of a cheese jaffle arrived stale and cold, she was told that she was only allowed one breakfast choice and she wasn't allowed another meal.... The décor in the breakfast room was makeshift at best; Smirnoff Ice bottles glued onto plywood planks and used as flower vases were evocative of a Kuta backpacker hostel.

Then there was the matter of the rooms; Beds not made up after coming home from a long day out in Ubud, Towels taken but not replaced with fresh ones, a kitchen so poorly equipped that the cupboard contained one glass, two mugs and a single plate for four people, room service plates not cleared away for almost two days, even after multiple requests.... the list goes on and on.

8/10
Excellent
30 Mar 2016
valerie

Great for a relaxing few days.

Fabulously relaxing break. The villas are about 20mins walk from the centre of Ubud but there is a shuttle twice a day.
There are no restaurants at bars close by so you need to eat on site.
The menu is not vast but it's ok.
They don't sell spirits and only 4 wine based cocktails so it's a bit restrictive.
But for a long relaxing weekend away from the crowds it was perfect.
10/10
Exceptional
29 Mar 2016
Verified traveler

Peaceful Heaven

Peaceful Heaven, great for just lazing around doing nothing.
Private pool is great.
Partner
10/10
Exceptional
19 Mar 2016
Verified traveler

Ubud Heaven, Sayan

Beautiful location, very nice villa private with a great outdoor area and pool.
Staff were always friendly and amazingly helpful yet still respectful of privacy.
8/10
Excellent
31 Jan 2016
Verified traveler

Nice villa

New villas with a nice decor. Great pool but needs to be heated. Location is out of town and you would need to get a taxi to get anywhere. The stuff was very accommodating.
10/10
Exceptional
19 Jan 2016
Verified traveler

Serene location private and relaxing

This being my first visit to Bali I was impressed the professional but very friendly and caring behaviour of the staff.
They paid immediate attention to any request and are up to the customers expectations.
I recommend to anyone going to UBUD and learn about Bali history art and culture
10/10
Exceptional
02 Jan 2016
Quinn

First time to Ubud and definitely not the last

Loved our stay at Heaven Sayan. It felt like we were surrounded by a mini rainforest and very relaxing. A bit far from the centre but they do offer free shuttle twice a day. Thanks for having us and we will be back in the future.
10/10
Exceptional
01 Jan 2016
Grace & Stanley

Amazing tranquil villas in Ubud

Had the most relaxing stay at Ubud Heaven! The staff were absolutely amazing and made us feel welcome from the moment we arrived. Private pools were literally heaven!
10/10
Exceptional
22 Dec 2015
Myeongcheol

Private commodation

butiful bridge, private pool everthing is good.
Family
8/10
Excellent
09 Nov 2015
Christopher

Happy with Heaven

A really nice place to stay if you want to get away from the usual Bali experience. The plunge pool is great. Staff are friendly and warm. Wifi very good. Small criticisms that it was the first time I have been charged for a bowl of ice, scooter hire 40% more than renting privately and the outdoor area including kitchen/dining areas get very dusty, but not a lot that can be done about that. Overall a very pleasant stay
Family
10/10
Exceptional
07 Nov 2015
Defanie

A piece of heaven in Ubud

The villa was everything I hoped for. It was beautiful and very comfortable. The hotel staff provides excellent service and made us completely at home. The walk from front desk to our villa was a bit of challenge because there were many steps and I brought my one year old. But we didn't mind, it was a great excercise while enjoying spectacular view. I also love the food they served us....I think ot was one of the best hotel food I ever tasted.

The location is indeed a bit out of Ubud central, but you can reach it within 10-15 minutes drive. Along the road you can find great places to eat or hang out such as Gaya Gelato, Bambu Indah Resort and Nasi Ayam Kedewatan Bu Mangku.

I'd love to stay there again when I visit Ubud in the future.
Family
8/10
Excellent
06 Nov 2015
Scott

Villas less than a year old. Low cost.

Rural Ubud. The path out the backside to the paddies is beautiful.
8/10
Excellent
28 Oct 2015
Matthew

Perfect romantic getaway

Absolutely loved our stay - The private pool villa was beautiful, great staff and great area - A little further away from the hustle and bustle but close enough still! The only gripe we had was that the food wasn't consistent, still tasty however.
Partner
8/10
Excellent
24 Oct 2015
janine

Nice new Villas

Lovely place to stay, need to use a driver or hire scooters to get into town, under $10. Staff very helpful, Duty Manager went out of his way to assist and make our stay enjoyable. Nice private villas. Lots of stairs to get to rooms, but wasn't a problem for us. Only downfall would be the food and drink menu, it was ok, but it's the only thing that I feel could be improved. Overall stay was very pleasant and I would go back again.
10/10
Exceptional
23 Oct 2015
sandra

Clean affordable quiet setting

Fabulous please contact Reservations to book your stay
10/10
Exceptional
22 Oct 2015
Casey

Book this place and ENJOY it like we did!

Ubud Heaven Sayan is the most beautiful place we stayed at on our entire 2 month vacation. We wish we had more time there and have already told other travelers we run into to go there. We had the family villa with a private pool and rice paddies in our garden. Spacious area and everything was clean and beautiful. The whole resort land is really nice and we went exploring around the bridge and creek. Staff was really nice also and food was good. It is a short drive from Ubud central streets, which is a good thing. The hotel had free shuttles or affordable taxis and you got a fresh, relaxing feel being away from the vendor-filled streets. I don't write reviews for many of the places we stay, but I wanted to write one for Heaven Sayan because it was THAT GOOD! Book and enjoy! We hope the prices are as good when we come back to Bali someday and stay there again.
Family
10/10
Exceptional
19 Oct 2015
Verified traveler

Love this place!!'n

The place is far from centrale ubud. But easily accessible by taxi. We had the 2 bedroom villa with private pool. I loved the place. The hotel food was aweful. The spaghetti and pizza sauce was ketchup. But overall, its a really neat place. I'd go back again for sure.
Family
6/10
Pleasant
08 Sep 2015
Jacek

Residential area hotel, out of town.

Interesting location among rice fields, but quite isolated. A car is a must. Nice private pool with double villa.
8/10
Excellent
02 Sep 2015
Verified traveler

Confusing directions.. But great hotel

Getting to the hotel was a nightmare, there are two locations. The one on google maps is the main location. Heaven sayan is a short drive away. Call ahead and make sure you/your driver knows where you're going.

When I showed up at the main location after walking for 10 minutes (can't get to by car), they told me I was at the wrong place and didn't apologize or offer to give me a ride back to the car with their golf cart things..

Besides that, everything was great. Loved the privacy and pool with the deluxe bungalow.
Partner
6/10
Pleasant
30 Aug 2015
Verified traveler

Not worth it

We had no tv and no radio but roosters were far too noisy. I'd rather watch tv. Breakfast was fine but dinner was not worth what we paid. Staff were lovely. 2 shuttles a day not enough into ubud. pool was too cold could not swim in it. We left early was not worth the money.
10/10
Exceptional
19 Aug 2015
Verified traveler
Stayed by myself for 2 days stunning surroundings very hospitable staff. About 30-40min walk to Ubud.
10/10
Exceptional
17 Aug 2015
Andy.

Beautiful Hotel on River and Bushland Setting.

We are two elderly folk and managed all the new aspects of this lovely Hotel really well with the aid of friendly staff.
8/10
Excellent
27 Jul 2015
Jared

Ubud Heaven

Brand new and very nice! We went to the old one at first which made for a long walk with a ton of stairs. Nice rooms, great price, relaxing.
Partner
10/10
Exceptional
17 Jul 2015
Tom

Great hotel

Had a great time would definitely come back!
Partner
4/10
Poor
16 Jul 2015
Kenny

Villa in the heaven

Pros:

1. New villa.

2. No need to worry about drinking water.

3. Good environment with natural living style.

4. Private pool.

Cons:

1. No breakfast buffet but limited ala carte menu instead.

2. This hotel might not be suitable for travelers who need wheelchair or elders that cannot walk far (a lot of staircase from the entrance to hotel room).

3. No TV provided.

4. No room phone provided; unable to contact receptionist immediately from room if required.

5. Weak wifi signal.

6. No spa/massage services?
8/10
Excellent
14 Jul 2015
Rachid

Nice place to stay

Good
8/10
Excellent
13 Jul 2015
Rachid

Good investment anyway

Nice place but still under construction and some important services and confort are missing
10/10
Exceptional
01 Jul 2015
Jade

Ubud heaven review

Our initial arrival had us a bit worried, Ubud Heaven is still under construction and in the middle of nowhere it seems but once we arrived it was amazing. The staff were very helpful and the villa was gorgeous.
Our driver told us that the next time we visit it would be more expensive, as the resort was still under construction but the completed villas were of 5 star quality. We loved it!
10/10
Exceptional
01 Jul 2015
Tegan

Lovely hotel off the beaten track

We stayed at this hotel for 3 nights and couldn't be happier with the place. The staff were always keen to help! The room was very clean and the included breakfast was really great. We would definitely recommend staying here. Extremely romantic!
6/10
Pleasant
15 Jun 2015
Jacob

Not Car Accessible

The hotel is great except for the fact it is hard to find and not accessible by car. If you are traveling with a lot of luggage, then be prepared to walk a fair distance carrying your luggage. As well as walking a lot down some dark alleys any time you come and go. If that doesn't bother you then the place is great. Nice patio, pool and spacious rooms.
8/10
Excellent
15 Jun 2015
Verified traveler

4 out of 5

Hotel facilities were great. The villa was very private. The private pool was not overlooked at all. Only downside was that a (very cheap) taxi or scooter is required to get into Ubud.
Partner
8/10
Excellent
13 Jun 2015
hoang

worth the price and travel!

first time traveling to Bali, Ubud Heaven Sayan was perfect for us to. own private pool and beautiful country scenery. genuine customer service! pleasant staff. the bedding is a bit uncomfortable since it a hard mattress and wooden frame bed. but easily settle in 2nd night :-) otherwise a lovely stay!
Partner
6/10
Pleasant
12 Jun 2015
Zel

Lovely.

The first night we had no idea how to get into town and the resort seemed a little remote. There's no main office/lobby you can go to, everyone comes directly to your room for anything you need and if you arrive after dark it would be difficult to get there exploring on your own. After we figured out how to get into town, we realized we were pretty close. They give you a thing to keep mosquitos away and you sleep in a mosquito net. This initially concerned me (how many bugs would there be??), but there really weren't many for being in the middle of the jungle.
Family
10/10
Exceptional
06 Jun 2015
Rolf

A quiet private location in the country.

Delightful from the moment we arrived to the moment we left. Helpful staff, quiet location. About a 10 minute walk to shops and restaurants. About a 10 minute drive to the center of Ubud.
If you want privacy and peace and quiet and your own personal space, this is heaven.
Partner
10/10
Exceptional
01 Jun 2015
Verified traveler

Villas in the forest

Unique location: beside to a river and close to rice fields and forest. You've all the amenities you may imagine: wifi, a pool, kitchen, a porch... actually a small villa.
If you're looking for relax and tranquillity, this is for you.
6/10
Pleasant
25 May 2015
Terry

Not the right hotel

We booked the Ubud Heaven Sayan but were placed in another hotel, which was a few kilometres away and had limited access to Ubud centre. The hotel we were in had no reception and no restaurant. To cap it all our room was 'invaded' by two young women who went to the wrong Villa.
I think part of the problem was that the hotel had us down as requiring a 2 bedroom villa, which certainly was not what I requested from Expedia/Wotif and was not on the booking form.
I think, based on current experience, a few things get lost in translation in Bali
8/10
Excellent
24 Apr 2015
ubud

Private villa with pool

It's far from Ubud town if u don't mind & wants private villa this place would be ideal :)
8/10
Excellent
21 Apr 2015
Sheetal Arun

Good villa but location is difficult to find

Nice and clean villa, close to nature..but far from reception and very difficult to find. If you are taking any tours, the driver won't b able to find it easily. We had to be picked up from villa at 2am for mt batur trekking and inspite of instructions give to the reception to escort the driver to villa, they didn't and disconnected the phone as well. It took 45mins for the driver to find us. Also there are no phone service in villa
Partner
8/10
Excellent
30 Mar 2015
suren

Nice Villa closer to Paddy fields...

It was memorable. The Villa location was unexpected and the first day on arrival was difficult to adapt too. However things got better and turned out to be wonderful.

The staffs were generally helpful and kind and pleasing.

The breakfast served from the main Villa on the other side of the village was nice however lacking in variety!

Kids would have loved a TV and a DVD player.

Over all satisfied.

Over all a pleasant
Family
8/10
Excellent
20 Apr 2025
Cyrille
Heaven sayan est un bon hôtel avec des gens gentil et très agréable mais il faut sortir dehors pour manger nous avons demandé le premier jour et le recept
10/10
Exceptional
30 Sep 2024
MICHITAKA
It was wonderful.
Business Self
10/10
Exceptional
04 Jun 2022
Kristina
Doporucujeme!
Friends_and_family Friends
2/10
Poor
07 Sep 2019
maria
Muy alejado del centro. La habitación, no muy limpia. Y los empleados, cuidado, intentan venderte cosas( tours,oros, coches...) fuera de los del hotel.... el aire acondicionado estuvo estropeado los cinco días, por más que lo dijimos, como si nada. Tres días pedimos te en el desayuno y todavía lo estamos esperando. Se nos rompió la llave de la habitacion( estaba mal desde el principio) y querían q la pagáramos....muy bonito pero muy poco práctico. Ni los taxistas sabían donde estaba
Partner
2/10
Poor
21 Aug 2019
Verified traveler

まさに天国

ホテルの中に谷底の下に川が流れていたり、良い意味で衝撃的なヴィラ。バリ感を作りすぎておらず、自然と一体となったリビングなど現地の雰囲気を楽しめました。プールも広く子供も大満足。
Family
8/10
Excellent
11 Jul 2019
Verified traveler
Wir waren im Juni auf Bali für ca 10 Tage. Haben uns zuerst für ein Hotel in Ubud entschieden, um näher an den Sehenswürdigkeiten zu sein.Das Hotel befindet sich auf einer ganz normen Straße, wobei man sich garnicht vorstellen kann, dass so ein großes Hotel sich hinter den Bäumen versteckt.
Das Personal ist sehr nett und zuvorkommend. Richtung Zimmer läuft man über eine Brücke im \"Dschungel\", sehr sehr schön.
Das Zimmer war klein und fein, hatte eine eigene Küche.
Der Pool guckt in Richtung Dschungel. Niemand kann euch während man im Pool ist, sehen. Der Pool wird alle 2 Tage von den Blättern die in den Pool fallen gesäubert. Es sind fast garkeine Tiere dort, wovor meine Frau Angst hatte (ausser Frösche abends, was nicht so schlimm ist).
Tipp: In der Nähe vom Hotel befindet sich ein Restaurant/Bar The SAYAN House. (2 Minuten zu Fuß)..Sehr sehr schöne Aussicht zu Reisfeldern und Palmen unbeschreiblich schön, was man genauso wie das Hotel nicht erwartet. Ein Besuch wert!!

Hinter dem Hotel befindet sich noch ein Restaurant, den man zu Fuß 2 Minuten erreichen kann. Da könnt ihr gerne das Personal fragen, wir wussten das nämlich auch nicht. Damit man abends essen kann, muss man dann schon mit dem Auto los, zu Fuß sind die beiden Restaurants sehr gut zu erreichen.

Das Frühstück war auch in Ordnung, man hat mehrere Gerichte zu Auswahl. (Pancake, Waffel, spiegelei, Rührei...)

Man kann Mofas mieten für 60.000 Rp/Tag. Fahrer bekommt man überall per Reception problemlos.
Leisure Partner
10/10
Exceptional
15 Jan 2019
Verified traveler
清潔感があり非常に良い。
Leisure Family_with_children
8/10
Excellent
10 Jan 2019
MK
価格・サービス・値段共にトータル的に満足出来るホテルです。
他の口コミの通りスタッフはフレンドリーで優しく対応が良く感じがとてもよかったです。

・部屋にセキュリティボックスがありませんでしたが、フロントのセキュリティボックスを使用しましたが、安心して預けることが出来ました。
・お掃除も数名できちんとされていました。(ベットマットシーツは毎日交換されてないようなので気になる方は、一言お願いすればきちんと交換して頂けます。調べたら海外ではシーツを交換しない事が当たり前のようですが・・・)
・バスタオルはありますが、フェイスタオルがないので必要な方は一枚持参されるとよいと思います。
・ビンタンスーパーは歩いて20分位の所にあり、畑や民家のところを景色を見ながら行くのも楽しいです。(裏道のほうが楽しいです)
・ホテルの裏側を歩くと近くに畑の中で食事が出来る場所もあるので立地的には特に困る場所ではありませんでした。

ゆっくりした時間をリーズナブルな値段でサービスも良い所を希望される方には、とてもお勧めだと思います。(私は5日連泊しました)
Leisure Family
2/10
Poor
29 Dec 2018
Verified traveler
ggggg
Family
10/10
Exceptional
12 Nov 2018
Verified traveler
Un atmosfera magica, bellissima villa con una vista suggestiva sulla foresta, pace e privacy. L'unica cosa negativa è il servizio transfer, la struttura si trova a 10 minuti di macchina dal centro di ubud e offre ai suoi ospiti un servizio navetta gratuito per raggiungerlo ma solo dalle 11di mattina alle 2 del pomeriggio per l'andata e un ultima navetta alle 17 per tornare, dopo di che si è costretti a pagare per ricevere questo servizio e non sono economici ( circa 5€ a tratta).
Leisure Partner
10/10
Exceptional
01 Nov 2018
Verified traveler
L’emplacement Est magnifique en pleine jungle vraiment dépaysant le villa avec piscine à débordement et sublime est bien rafraîchissante. La villa de style balinais est vraiment conforme au photos , super petit déjeuner et le personnel et très agréable. Il faut juste préciser que le petit déjeuner n’est servi que jusqu’à 9h30 et pas 10 h comme indiqué !
10/10
Exceptional
19 Oct 2018
スカット

プライベートプール、良かったです

10月に5泊しました。この価格帯できれいなプライベートプール付き、自然に囲まれながらのんびりできました。
敷地内に小さな川があり、ヴィラには橋を渡っていきます。また徒歩10分くらいにアユン川が流れ、小さなライステラスもありました。
朝ご飯はオムレツ、ナシゴレンなど10種類くらいから選べ、木々を見ながらとります。朝ご飯中に部屋を掃除してくれるので、その後は部屋やプールでのんびりできました。
街の中心部から歩くと40分、街の観光中心の旅なら少し不便ですが、基本は部屋でのんびりしながら少しずつ観光するような旅にはオススメです。
6/10
Pleasant
30 Sep 2018
M

Greit hotell med store rom og privat basseng

Hotellet var i noe dårlig forfatning og bar preg av at det var gammelt. Vi leide en villa med to soverom, og den var stor og hadde store rom. Pluss for eget basseng, men solsengene var veldig harde. Slitne bad, men eller OK standard.
8/10
Excellent
25 Sep 2018
jose

Confortável e espaçoso! No meio da natureza!

Espaçoso e confortável! Café saboroso e pessoal bastante atencioso. Bem localizado para quem quer ficar em Ubud.
Family
10/10
Exceptional
25 Sep 2018
Fabio

Bellissima struttura nella foresta

Ottima l'accoglienza da parte del personale ...professionale, qualificato, gentile, sempre con il sorriso...ti sentivi a casa.
La villa \"Waru\" che ci è stata assegnata è splendida ed in ottime condizioni, pulizia impeccabile.
Ci siamo proprio trovati a nostro agio in un ambiente altamente rilassante e tranquillo.
6/10
Pleasant
24 Sep 2018
Itobal

Muy descontentos con el servicio

Es una pena que con lo bien que están las instalaciones con piscina privada, tengan tan mal servicio, al llegar nos ofrecieron motos para alquilar, al decirle que si, nos dicen que no tiene, Esa noche La Luz de la piscina privada no funciona y no hay nadie quien lo
Arregle, siguiente día pedimos un masaje a las 17h que publican en la misma habitación que el servicio acaba a las 21h y dicen que no puede ser que es tarde, siguiente día pedimos cena a las 19:30 y nos dicen que solo queda pasta, me parece muy mal servicio para un hotel de este precio en Indonesia, con ese dinero pueden ir a otro parecido o incluso más barato que ofrezca mejor servicio.
Partner
6/10
Pleasant
14 Aug 2018
Verified traveler
not close to the main street and market. Its clean and quiet.
Partner
10/10
Exceptional
04 Jul 2018
Marvin

Un endroit paradisiaque dans la nature

Je recommande fortement cet Hotel magnifique en plein milieu de la végétation. Chambre très spacieuse avec une immense terrasse et une belle piscine à débordement donnant sur la luxuriante végétation, parfait pour se reposer après une journée de visite avec un guide dans tous bali. Des navettes sont disponible gratuitement pour se rendre au centre d'ubud. Deux petits reproche tout de même, un bungalow n'est pas très insonorisé et nos voisins était assez bruyant quelque soir cela peut être gênant surtout lorsque vous vous levez tôt pour partir visiter bali avec votre guide. Mais bon l'hôtel n'y ai pour rien. Et deuxième élément il y a des scooter en location à la réception de l'hôtel, seulement aucun n'étaient disponible pendant les 2 jours dont nous en avions besoin. Heureusement qu'il y a les navettes.
Partner
10/10
Exceptional
26 May 2018
AKI
皆さん本当に優しくしてくれました。
最高の滞在になりました。

Location & surroundings

Ubud Heaven Sayan
Jl. Raya Sayan No. 77, Ubud, Sayan, Gianyar, Kab, Bali, Indonesia

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Ubud Heaven Sayan

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