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Comfort Suites Grand Prairie - Arlington North

Dallas - TX · United States

702 Paddock Way DriveView location

8.6/10Excellent2,611 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.6/108.6
Condition8.6/108.6
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Suites Grand Prairie - Arlington North

If you are looking for a Six Flags Hurricane Harbor hotel with suites, you are sure to get a great night of rest at the Comfort Suites Grand Prairie - Arlington North. Amenities include free WiFi, free hot breakfast, outdoor pool, business center and meeting space.

Guest rooms feature a microwave and refrigerator, sofa bed, coffee maker, work area and premium cable channels. We make it easy to visit AT and T Stadium, Globe Life Park, Arlington Convention Center, Six Flags Over Texas, International Bowling Museum and Hall of Fame.

Plus, you can earn rewards like free nights and gift cards by joining our Choice Privileges Rewards program.

Read more about this hotelShow less

Located in Grand Prairie, Comfort Suites Grand Prairie - Arlington North is within a 10-minute drive of Six Flags Over Texas and Hurricane Harbor Arlington. This hotel is 4.2 mi (6.7 km) from Choctaw Stadium and 4.6 mi (7.3 km) from Globe Life Field.

Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 250 per accommodation, per night

    We have included all charges provided to us by the property.

    The listed deposit applies to local guests who reside within 35 miles (56 kilometers) of the property. The deposit for non-local guests is USD 100.
  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 50.00 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Riverside Golf Club 2.7 km / 1.7 mi
International Bowling Museum and Hall of Fame 5 km / 3.1 mi
C.R. Smith Aviation Museum 5.4 km / 3.4 mi
Six Flags Over Texas 5.6 km / 3.5 mi
Hurricane Harbor Arlington 6.1 km / 3.8 mi
Esports Stadium Arlington & Expo Center 6.4 km / 4 mi
Choctaw Stadium 6.7 km / 4.2 mi
Globe Life Field 7.3 km / 4.6 mi
Texas Live! 7.5 km / 4.7 mi
Heritage Park 8.1 km / 5 mi
AT&T Stadium 8.2 km / 5.1 mi
Villages of Bear Creek Park 8.5 km / 5.3 mi
Bear Creek Golf Club 8.8 km / 5.5 mi
Drive Nation Sports 10.2 km / 6.3 mi
Texas Health Arlington Memorial Hospital 10.5 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 1
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Airport
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 24 more facilities & services
  • Wi-fiExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • BarExtra charge
  • Meeting room
  • Photocopier
  • Business centre
  • Fax
  • Outdoor freshwater pool: 1
  • Breakfast
  • Picnic
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Comfort Suites Grand Prairie - Arlington North

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-1

    Photos are not available for this room type.

    Comfort Suites Grand Prairie - Arlington North

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 30 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable4 photos

    Comfort Suites Grand Prairie - Arlington North

    SUITE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Comfort Suites Grand Prairie - Arlington North

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 30 m²SUI.NM-2
    SUITE NON SMOKINGPhoto unavailable6 photos

    Comfort Suites Grand Prairie - Arlington North

    SUITE NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 30 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable4 photos

    Comfort Suites Grand Prairie - Arlington North

    SUITE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Comfort Suites Grand Prairie - Arlington North

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Comfort Suites Grand Prairie - Arlington North

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 30 m²SUI.NM-3
    SUITE NON SMOKINGPhoto unavailable5 photos

    Comfort Suites Grand Prairie - Arlington North

    SUITE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-3

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Comfort Suites Grand Prairie - Arlington North

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 30 m²SUI.NM-1
    SUITE NON SMOKINGPhoto unavailable6 photos

    Comfort Suites Grand Prairie - Arlington North

    SUITE NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-4

    Photos are not available for this room type.

    Comfort Suites Grand Prairie - Arlington North

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 30 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable4 photos

    Comfort Suites Grand Prairie - Arlington North

    SUITE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Comfort Suites Grand Prairie - Arlington North

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Suites Grand Prairie - Arlington North

8.6
Excellent
2,611 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.6 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Shyrone
I will book again
Self
8/10
Excellent
21 Jul 2026
Pam
It’s an older property that they have tried to keep up. I think more updates might be needed. Breakfast was average. The staff was mostly friendly.
2/10
Poor
19 Jul 2026
Helen
Hotel staff are attentive. The young guy who works the midnight shift was super helpful and nice. The Sunday lady was on her phone and not that attentive.

Cleaning people do good at cleaning rooms.

The lady who is in charge of breakfast, is too timid does not keep up with restocking food or cleaning mess made by guest or picking up trash from food bar area or floor or emptying trash. Just hire a new person. Please.

Everyone goes to breakfast. The waffle is a hit. Everyone wants it. I highly suggest to make the breakfast area a spotless place. The hotel has a lot of guests… a lot! There should be cleaning of tables so the next family can sit. A clean bar and floor.

Overall ok experience.
Family_with_children
10/10
Exceptional
18 Jul 2026
Casey
Room was clean and breakfast was good
Friends_and_family Family
6/10
Pleasant
18 Jul 2026
Mary
Clean for an older complex
Family_with_children
10/10
Exceptional
18 Jul 2026
Fredrick
Close to all the venues I was interested in. Only complaint is they need to recover the chairs in the breakfast room.
Friends
8/10
Excellent
17 Jul 2026
Bobby Clayton
Clean. Nice room.
Self
10/10
Exceptional
16 Jul 2026
Juan
I like everything
Family_with_children
6/10
Pleasant
15 Jul 2026
Alexa
Property was decent but not well-maintained. They ran out of a a lot during breakfast. Staff was relatively polite. Room was not very clean though.
Friends_and_family Friends
4/10
Poor
15 Jul 2026
Ali
The room furniture and carpet are old. The sheets the duvet cover had stains. The pillow covers and pillows were also old. The safe was not functioning
Family
10/10
Exceptional
15 Jul 2026
Angel
Everybody was very friendly
Partner
10/10
Exceptional
15 Jul 2026
Cathy
Great
Family_with_children
10/10
Exceptional
14 Jul 2026
Claudia
Felt very safe and comfortable
Partner
6/10
Pleasant
13 Jul 2026
Leann Rene
Our ac didn’t work so had to have maintenance come in. Thankfully it didn’t take very long but the front desk clerk was short with me when I called in. The lights by the bed did not work, bugs in the bathroom. Didn’t call on it due to original call.
Friends
10/10
Exceptional
13 Jul 2026
Lakeisha
Everything was lovely
Self
10/10
Exceptional
13 Jul 2026
Gustavo
Highly recommended!
10/10
Exceptional
11 Jul 2026
Robin
The room was clean, the beds were comfortable. The price was right. The staff was helpful and friendly.
Family
8/10
Excellent
11 Jul 2026
Stan
Nice room for the cost.
Family_with_children
10/10
Exceptional
11 Jul 2026
Gloria
Everything was on point made us feel like home
Family_with_children
8/10
Excellent
10 Jul 2026
Gage
Chill stay
Self
8/10
Excellent
10 Jul 2026
gabriela
Front desk staff was very unfriendly, I felt even as racisism, in front of me where 2 American family which she took several minutes with carrying a friendly conversation. When it was my turn and handed her the ID she didn’t even greet me, when returning the ID to me I extended my hand and she just set it on the counter. Some friends checked in before us and they experienced the same thing.
Partner
6/10
Pleasant
10 Jul 2026
Logan
For the price the property was OK. They need to invest a little in the property. Tiles were broken in the elevators. The seats on the breakfast chairs were falling apart. Laml shade in room had mold starting to grow bath fixtures were starting to come apart and needed replaced. The pool is really small but still a pool and a good place to cool off. Over all the property needs a little better upkeep. I paid around $90 a night for 2 queen beds and a sofa couch so it was not bad.
Family_with_children
10/10
Exceptional
10 Jul 2026
Michelle
Room clean and inviting. Housekeeping helped with clean towels when asked.
Overall experience was satisfying and me and my party felt safe.
Friends
10/10
Exceptional
09 Jul 2026
Robert
Front desk staff were all amazingly friendly and helpful. Definitely will be back.
Friends_and_family Family
10/10
Exceptional
08 Jul 2026
Jason
I
Family_with_children
8/10
Excellent
08 Jul 2026
Christopher
Too short of a stay to really comment on the facility room was nice bed was good
2/10
Poor
08 Jul 2026
Amna
Horrible staff: When I was checking in, I specifically asked the staff about my reservation; I was there for the FIFA match, I initially booked for 2 nights and realized I only needed to stay one night. Before I checked in, I asked the front desk staff if they can make that change on their end, they told me to check out early and contact Expedia as they can give me the refund. Which I did, Expedia told me they need the approval of the manager as the funds had been released to them, and they need to issue that refund, the manager refused. I spoke to the manager, he said his staff misinformed me, and there’s nothing he can do. Unfortunately, that is definitely horrible to hear since it was my first time in the states. The manager also refused to speak to Expedia when they called to ask for the refund.
Partner
6/10
Pleasant
08 Jul 2026
Irene
Elevator was sketchy and took a long time only one elevator worked my husband and I just took the stairs we did not trust risking getting stuck in the elevator
Partner
2/10
Poor
08 Jul 2026
Sushovan
Overall, this was a very disappointing experience. The front desk staff were neither welcoming nor helpful. Shortly after checking in, we noticed that our room had a strong odor and poor airflow. We reported the issue immediately and requested to cancel our reservation and check out. Unfortunately, the front desk associate told us that he could not assist until the following day after speaking with the manager, so we had no choice but to stay for the night.

The next morning, I met with the hotel manager, who is also the Regional Director. He listened to our concerns, acknowledged our experience, and sincerely apologized. He confirmed that a full refund would be issued, and we checked out immediately afterward.

I am currently waiting for the refund to be processed. My interaction with the hotel manager was professional and positive, and I appreciate how he handled the situation. If the refund is processed as promised, I will gladly update this review to reflect that.
Family_with_children
10/10
Exceptional
07 Jul 2026
Pietro
Nice
10/10
Exceptional
07 Jul 2026
Shreya
Spacious house
8/10
Excellent
07 Jul 2026
Santiago
Went to check in and was greeted by a young man slouched on a metal chair with his face buried in his cell phone, behind the reception desk. I felt like I was bothering him, trying to check in. He was friendly, but not the best welcome to Texas.

The hotel office is comfortable, great beds, and room set up.

But at some point during our stay, some family members got awful bedbug bites. We suspect it was not from the beds, but from the couch. Since only the people who spent time on the couch seem to have gotten them. Went to an urgent care clinic to confirm it was bedbugs.

So on top of having to spend hundreds of dollars at an urgent care. We had to deal with the hassle of having to wash all our clothes, buy skin creams for welts, etc.

Other than that, at least they offered free breakfast, which was OK. And had an ample seating area with televisions, so you could bring food from outside and enjoy, without having to eat in your room
10/10
Exceptional
06 Jul 2026
Jeffery
My room was a bit higher than expected. The receipt was $199 and the asking price for the hotel is $211. I was disappointed in the error.
Self
10/10
Exceptional
06 Jul 2026
Erick
Everything is fine thanks
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
Eddie
Very comfortable. Good location to AT&T stadium for us.
Partner
8/10
Excellent
06 Jul 2026
Angelia
Everything was great. The only thing that needs a little more work aesthetically was the dinning area. The tables were not stable, the chairs were to their last breath, all of the chairs cushions were half way peeling.
Family
2/10
Poor
06 Jul 2026
Nancy
So the room had a bad smell like boldly smell and tiny roaches were on the walls and restrooms, I found a roach in the bed,
I had to keep the window open due to the bad smell.
Family
2/10
Poor
06 Jul 2026
Jamie
My husband and I recently stayed at Comfort Suites, and unfortunately our check-in experience was extremely disappointing.

We travel with a legitimate service dog and tried calling the hotel multiple times before our arrival to let them know, but no one answered the phone.

When we checked in, the front desk employee demanded documentation for my service dog and insisted on making a photocopy of my service dog certificate. She explained that the owners review the security cameras and, if they see a dog, they try to charge guests a $250 pet fee.

I politely informed her that, under the ADA, businesses are not allowed to require documentation or certification for a service dog. Staff may only ask two specific questions to determine whether an animal is a service animal. Despite explaining this, she dismissed my concerns and insisted on her policy.

As someone who relies on a service dog, this experience was frustrating, embarrassing, and completely unnecessary. I hope hotel management takes the time to properly educate their staff on ADA requirements so future guests with disabilities are treated with the respect and dignity they deserve.

The hotel itself was fine, but the way we were treated during check-in overshadowed our stay.
Partner
6/10
Pleasant
05 Jul 2026
Alicia
For a last minute getaway it was good but you get what you pay for. The lobby, the breakfast and the staff was amazing. Can’t complain about the cleanliness of those common areas. The reason why I gave it 3 stars are the rooms are a little dated with the furniture and stains. Location is optimal and tucked off but 5 minutes from six flags, att stadium and the entertainment area. If they did restroom and room upgrades it’s an easy 4 or 5 stars. Not my first option however if we had to stay again it would not be an issue.
Family_with_children
10/10
Exceptional
05 Jul 2026
Cornel
They say everything is bigger in Texas! The room at this hotel definitely is! Huge, honestly! Enough room to throw a football around with my son
Very clean, staff truly amazing!
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Tamika
Great birthday set away
Self
8/10
Excellent
04 Jul 2026
Salvatore
*
Self
4/10
Poor
03 Jul 2026
Jennifer
Well I had to look at three different rooms the first room had water all over the sink and hair the second room smelled really bad and the shower was dirty the third room I thought was okay but there was long hair all over the shower curtain ants crawling around on the floor and the bed
Partner
10/10
Exceptional
03 Jul 2026
Cassandra
The room is spacious and clean, property staff are super friendly and it was easy to check in/out
Partner
8/10
Excellent
01 Jul 2026
DeJa
The room had a slight mildew smell but overall decent stay. Great location for Arlington/Grand Prairie area.
Family_with_children
10/10
Exceptional
01 Jul 2026
Melissa
Im always cold and they gave me two extra blankets!
Friends
2/10
Poor
01 Jul 2026
Alaa
Very dirty.
2/10
Poor
01 Jul 2026
Carla
I was charged deposit twice and staff was not able to answer questions I had on reason for that.
10/10
Exceptional
29 Jun 2026
Sherina
Staff was very helpful!
Family_with_children
4/10
Poor
29 Jun 2026
Shelby
I killed a roach in my room. The shower drain was clogged, so you ended up standing in ankle deep water when showering. One of the elevators kept malfunctioning. The property was not well maintained.
Self
6/10
Pleasant
28 Jun 2026
Khadijah
okay
Family_with_children
10/10
Exceptional
28 Jun 2026
Kolawole
Good
4/10
Poor
27 Jun 2026
David
Staff was friendly and helpful. My initial room had a mildew smell. The front desk agent was very helpful and showed me 4 more rooms but all had a similar smell. So I cranked the A/C a dealt with it. It was World Cup week so very few alternatives. The fitness room is pathetic. The shower was very good. The bed was comfortable. I couldn't get on the hotel wifi so I used my Hotspot.
Self
8/10
Excellent
27 Jun 2026
Kristina
Great food, nice rooms
Family_with_children
4/10
Poor
26 Jun 2026
Anita
Front staff was not friendly, elevator did not work,sofa bed was dirty, room smelled like chemicals I asked for clean towels and it was like I was asking for too much
Partner
2/10
Poor
25 Jun 2026
Josh
Canceled our reservation and didn’t let us know. Hotel was “overbooked” so we had to find another hotel after driving 6 hours and it was 9pm at jight
Friends_and_family Family
8/10
Excellent
25 Jun 2026
Scott
Clean rooms, good breakfast and the hotel was GAR enough o of the freeway that is was absolutely quiet.
Family
10/10
Exceptional
23 Jun 2026
Kemone
Great Stay ,Good Hot Breakfast ,And Excellent Service Maria At The Front Desk Was Very Kind And Helpful To Assist
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Neyda
Satisfied!
Family_with_children
10/10
Exceptional
21 Jun 2026
Shastity
Excellent for all services
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Dennis
Nice clean room good location for sixflags and a variety of food for breakfast over all it was a good stay
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Shella
Very clean and great breakfast
Family_with_children
10/10
Exceptional
21 Jun 2026
Peter
Nice
2/10
Poor
21 Jun 2026
Diana
I've never stayed at a place with such rude and dismissive staff. They treat you like you're bothering them. They don't ask how can I help you. They say what do you need. Excuse me! You have a job because of me. Then they charge you twice so they hold up twice what you owe. Be prepared because your budget will take a hit. Terrible.
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
Salah
Great quite hotel
Family_with_children
10/10
Exceptional
18 Jun 2026
Christopher
It b cool
8/10
Excellent
17 Jun 2026
Chris
Pleasant hotel for the money. Used the pool, nice, clean, towels provided. Cable was a little hard to figure out; guide channel didn’t really work but not sure that’s the fault of the hotel. Staff polite and friendly. It’s fine for what it is but it’s a somewhat aging building so don’t expect a new, modern facility.
Partner
10/10
Exceptional
15 Jun 2026
Don
The free continental breakfast was excellent
Partner
10/10
Exceptional
15 Jun 2026
Jerome
Nice, comfortable rooms.
8/10
Excellent
12 Jun 2026
Karen
Clean hotel, very reasonably priced for location. Easy on off highway,. Would stay again
Self
4/10
Poor
12 Jun 2026
Diane
We called to see if we could get early check-in and were told to come at 2:00. When we got there the woman at the desk said she didn't know who told us that, and to come back at 3.
Our room AC leaked all over the floor. They fixed it and used a big loud fan to dry it.
It happened again 2 days later. Rug was saturated and room now smelled very musty. They ended up moving us to another room The manager told us she would credit us for all of the inconvenience, but when Expedia tried to reach her she was never there and never got back to them.
It's too bad, because overall the room was set up nicely, the bed was comfortable and the water pressure in the shower was great. But some of the staff were not that helpful.
Expedia ended up making it up to us so we appreciated that.
Partner
8/10
Excellent
11 Jun 2026
Adan A.
Clean, friendly staff, big spacious room, great well lite parking, breakfast was not good but did the job, hotel needs bigger pillows, cost was very reasonable, I would definitely stay again
Friends_and_family Family
10/10
Exceptional
11 Jun 2026
Victor
Property was clean and breakfast was hot!
Family_with_children
8/10
Excellent
11 Jun 2026
Yuen Ching
Hotel is quiet and we hardly hear the highway traffic. The suite is spacious and bathroom is clean. Staff is very helpful.
Friends_and_family Friends
4/10
Poor
11 Jun 2026
Michael
The phone in my room didn't work, the iron in the room didn't work. Tile in the bathroom was loose. Water on the floor near ice machine.
Self
10/10
Exceptional
11 Jun 2026
Joanna
Easy on and off access to the highway. We did not eat the breakfast so I cannot comment on that.
Family
10/10
Exceptional
09 Jun 2026
Makylia
Parking was good. Staff were very friendly. Cleanliness as soon as you stepped through the door! Only thing was breakfast selection could have been better but it was complimentary so I enjoyed it either way!
Partner
8/10
Excellent
09 Jun 2026
Lynn
I wish the TV was a smart TV so we could log into streaming services. Breakfast was fine. There could have been more choices.
Friends_and_family Family
10/10
Exceptional
09 Jun 2026
Audrea
Only complains is the matress was hard. Shower head and water pressure was great!
Friends
10/10
Exceptional
09 Jun 2026
Gee
Quiet and clean
Self
2/10
Poor
08 Jun 2026
keaiindra
They charged me double for my stay and then gave me the run around to get my money back
Family
10/10
Exceptional
08 Jun 2026
Ronshnea
The perfect spot for all that I need for this outing 😍
Partner
10/10
Exceptional
07 Jun 2026
SHARON
The staff was very polite from the time we walked into the hotel. The room was very clean and huge. Breakfast was great and had plenty for everyone. We will definitely book with them again.
Partner
10/10
Exceptional
07 Jun 2026
Billy
Clean room
8/10
Excellent
06 Jun 2026
CLIFTON
We stayed three nights and enjoyed how quiet the rooms were compared to other hotels. The breakfast was always full and it was busy considering it was beginning of summer and location so close to Arlingtons attractions. Only a few small issues. The East elevator kept not working properly sometimes taking up to five minutes for thedoors to close. The fabric of the chairs in the breakfast area were coming apart which looked really bad considering the rest of the facility looked so good. That being said we would definitely would say here again. Clean facility and friendly staff!
Partner
8/10
Excellent
06 Jun 2026
JACKIE
Everything was good
Partner
10/10
Exceptional
05 Jun 2026
Michael
Nice. Comfortable. Relaxing. Nice.
10/10
Exceptional
04 Jun 2026
daryl
Everything was ok,
10/10
Exceptional
04 Jun 2026
Tonetta
Hotel clean , breakfast was nice n warm. Bed soft !
Friends_and_family Family
4/10
Poor
03 Jun 2026
Takara
They didn’t have clean towels on hand when I needed them, we had to wait 30 mins. Didn’t have no extra clean blankets when I booked a two bed with a sofa bed. Hotel is too dark in the inside. The rooms were clean but it smells like old smoke. Would never visit again. Parking is horrible not enough spots for the amount of rooms they have.
2/10
Poor
03 Jun 2026
MIRANDA S.
The checkin process was very easy. There was so much noise. It sounded like there was construction but that was the other guest. I told the front desk but that didn't help. That was the worst 2 days I've ever had. I was so tired reach day.
Self
10/10
Exceptional
03 Jun 2026
Jerry
It was very easy to get get to different places from the hotel
Family_with_children
10/10
Exceptional
03 Jun 2026
Tasha
I enjoy the room with me and my children. Very helpful staff very clean. We will be back soon thank everyone.
Friends_and_family Family
10/10
Exceptional
02 Jun 2026
Jessica
Check in was efficient and fast. Our room was clean. Breakfast was good.
Partner
10/10
Exceptional
01 Jun 2026
Jyoti
Zz
Self
4/10
Poor
01 Jun 2026
Christina
My room wasn't ready so I was assigned another room. Keys to room wouldn't work even though they did program several times. They ended up switching rooms which was fine. But the system ended up charging my card 4 times for the room and deposit. They did attempt to void the charges, but every time a charge was removed another one was added as pending. I ended up having a hold on over $800 for a room that cost $150. I learned of the issued because my card company alerted me of the excessive charges. The staff was nice and tried to assure me the charges would fall off. They are still pending in my account. Fingers crossed it get resolved.
Family
10/10
Exceptional
01 Jun 2026
Tiffany
Breakfast could have been better but overall the stay was great. This was my second stay and I was not disappointed. Will stay again.
Friends_and_family Family
2/10
Poor
01 Jun 2026
Qudus
Room not clean. Had a foul odor that would not relent. Very thin walls, all noises and movements were heard from guest in neighboring room. Front desk staff etiquette was subpar. The stay was not pleasant enough to return.
10/10
Exceptional
01 Jun 2026
Brandi
Room was clean. AC didn’t take long to cool off. Check in took a big longer than it should have, breakfast was not wonderful.
2/10
Poor
31 May 2026
Qudus
Nothing nice to say at all. Will not return.

Location & surroundings

Comfort Suites Grand Prairie - Arlington North
702 Paddock Way Drive, Grand Prairie, United States

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Comfort Suites Grand Prairie - Arlington North

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