Name: Hyatt Place Dallas/North Arlington/Grand Prairie
Address: 1542 North Hwy 360, Grand Prairie, 75050, US

6/10

Pleasant

27 Jul 2026

Becky

Room was nice but not very quiet. One elevator was down and the other made strange noises. Breakfast was average (for free hotel breakfast). I did appreciate the free parking.

6/10

Pleasant

26 Jul 2026

Chrissy

The room was clean. AC worked great. The rooms were loud, we could hear the water pipes all night long. The TV wouldn’t hold a signal.

If you’re traveling with children and things like breakfast and the pool are perks…I’d look elsewhere. The pool was green and slimy. The breakfast was non-existent. The food that was out was not great. The eggs had an excessive amount of pepper and green onions…which is fine for adults but not so much for children.

10/10

Exceptional

26 Jul 2026

Jessica

Great stay

10/10

Exceptional

24 Jul 2026

Joseph

The staff was kind and attentive. The breakfast staff & cleaning staff was great! The atmosphere was nice! Gave us information on places to eat after 9:00 pm because we got in every night after that time. I would stay there again!

10/10

Exceptional

23 Jul 2026

Maria Gloria

Breakfast was awesome

10/10

Exceptional

21 Jul 2026

Daniel

Everything

10/10

Exceptional

21 Jul 2026

Ricky

Would stay there again!

6/10

Pleasant

21 Jul 2026

Tammy

Clean room, bathroom is small. A/C was not working properly, but maintenance did come and check it out timely.

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Laura

Property was dated, room was clean but needed work. Light was broken. It was fine but could use an update. Staff was lovely. Was close to everything but needed some love

8/10

Excellent

20 Jul 2026

sylvester

Very small bathroom, the sink was outside, no privacy.

Family_with_children

4/10

Poor

20 Jul 2026

Jacqulyn Suzanne

This hotel was very poorly maintained. Low budget is how I would explain it, Only one elevator working you would wait 5-7 minutes for it to arrive. On Saturday 7/18/26 at 7:30-7:45 the elevator broke all together. The front desk girl wasn’t helpful at all. I had to climb up and down 6 flights of stairs. I have a disability so this caused me health problems. The TV was very difficult to work no information guide except on a channel which then I had to memorize what I want to watch and the channel number. The room had no vents so it was difficult to control the temperature. The towel rack was in the shower. I have never seen this the towels got wet when you turn on the shower. The breakfast that was raved about was nasty. The hot food was cold. They charged for coffee. I tried to them upon check out and the front desk personnel argued with me. I was shocked. I usually don’t claim but I don’t think you argue with customers. She wasn’t going to ask how my stay was either. She was very friendly with the African American guest but not with me. I will be calling the GM.

Friends_and_family Family

2/10

Poor

20 Jul 2026

Brittany

The hotel elevators are not working properly

6/10

Pleasant

20 Jul 2026

jesus

elevator was down to one made it difficult to use during peak hours

Family_with_children

10/10

Exceptional

19 Jul 2026

Derek

Honestly one of the best hotels I have stayed at for this price. I was surpised at the breakfast with the food they had! The staff was great and handled our check in fast with such a large group. Rooms were clean and they had hot water. One thing some hotels don't have is hot water that is hot right when you turn it on. We were a group of 16 and all of us showered different times in different rooms and the water was nice and hot/warm! 100% loved this hotel!

Friends_and_family Family

4/10

Poor

19 Jul 2026

Joseph

The elevators broke and with someone who's knees are bad the fourth floor is a long way up and down. The breakfast was okay. Asked the lady if she was going to put more fresh fruit out and was told no. This was at 9am.

Self

2/10

Poor

19 Jul 2026

Curt

Hotel was in terrible condition. Had to move rooms 4 times for dirty, wet carpet, mildew on walls, bathroom drain full of water. The staff at desk were all super sweet and I did my best to stay completely calm and nice to them as it is not their fault and they all were very apologetic. There was no manager to help or give us a credit etc. it was a two night stay and had to go through 4 rooms to be able to be in a half decent room. Would not recommend until renovations are done.
Three staff members I dealt with were all super kind and I will give them all credit for that.

Family_with_children

6/10

Pleasant

15 Jul 2026

Connie

Hyatt in general is pretty good about maintaining good properties. This hotel was very clean, water pressure was pretty good, but the rooms are quite dated and in need of a refresh. The AC and bathroom fan were both super loud - my husband and I needed ear plugs in order to sleep. The AC did work well though, and room temp was comfortable thru out our stay. Smoke detectors looked super old - not sure if still up to code. Bathroom was tiny, and shower stall was visibly old, but it was clean. We have stayed at other Hyatt Places in other locations, and would go back, but not to this one.

Family

4/10

Poor

14 Jul 2026

Sandy

You will expect more with Hyatt on the building. Elevator was broken so lines daily, used stairs. Ice machine out on our floor and other floors machines empty. Trash cans overflowing everywhere. Room was ok but mattress was so bad we left a day early due to back pain. Overall, would not recommend facility.

Partner

6/10

Pleasant

12 Jul 2026

Michelle

Well...it was ok. The swimming pool was not maintained well. There were no towels had to ask for everything. The beds were hard. I had a queen with a couch. The couch was very uncomfortable. Hard for my son to sleep on. The rooms were small. We stayed 2 days and had to climb 6 flights of stairs because one of the elevators was out which no staff member even apologized for. The wait was over 20 mins at times. Staff were unfriendly and acted like we were an inconvenience. They didn't even answer the phone. I had to have my key refreshed the next day and the staff acted like that was an inconvenience. I have stayed at quite a few Hyatts and this one was the worse. They made our beds while we were out but didnt not even replace the coffee and sugar or the shampoo, conditioner and body soap. The only thing I can say good about it is breakfast was decent and the water was hot.

Partner

10/10

Exceptional

12 Jul 2026

Susana

Everything was Good, and Clean

Family_with_children

2/10

Poor

12 Jul 2026

Chrissie

will never stay at a Hyatt again!! No a/c, very dirty, awful breakfast and staff was not friendly

Partner

10/10

Exceptional

11 Jul 2026

Mohammad

Ccccccccccccccccccccccccccc

10/10

Exceptional

11 Jul 2026

Feliciana

Close to global field

Family_with_children

2/10

Poor

10 Jul 2026

Dr. Fabian

Unfortunately, this hotel did not meet my expectations. The property is very dated, and the hotel had a noticeable odor as soon as I walked in. The bathroom had mold, and overall the room did not feel very clean. Everything appeared old and in need of updating.

The shower head barely worked, making it difficult to take a shower. When I plugged in the iron, it caused the power in the entire room to go out, which was the final straw. Due to the cleanliness issues and maintenance problems, I decided to check out without staying the night.

Based on my experience, I would not stay here again.

Partner

8/10

Excellent

06 Jul 2026

Vanessa

Breakfast was very good variety of choices. Clean room and appreciate changing out linens

Family_with_children

10/10

Exceptional

06 Jul 2026

Cecilia Monserrat

The rooms are spacious and comfortable, the whole hotel is clean and the staff are friendly

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Zeeshan

Elevator not working

2/10

Poor

03 Jul 2026

Mohammad

Overall, not a great stay. Room was not cleaned on daily basis even after we requested that. Carpet is old and smelly. Premise is not very well kept. Not recommended.

Partner

4/10

Poor

29 Jun 2026

Dr. Desiree

The charge terminals went down and we had to wait 6 hours before we could check into the hotel. We were late to our event and had to change in the public restroom, because we didn't have access to our room. When we did arrive in our room the a/c was leaking all over the carpet. It was already 00030 in the a.m. and we were very tired. The T.V. also wasn't working. The staff worked very hard and was apologetic, but it wasn't their fault- their wifi went out.

Partner

8/10

Excellent

28 Jun 2026

Roberto

Breakfast was ok. Clean and spacious rooms. Very convenient to Six flags and the Stadium

Self

8/10

Excellent

28 Jun 2026

Caitlin

We enjoyed the room tremendously however the elevators were problematic with the wait time. As we were unaccustomed to the heat it would’ve been thoughtful to have a cushioned bench by the elevators as we’d have to wait upwards of 5 mins+ to use it. Also the flow of breakfast was a bit cluttered having a toddler to navigate it. Would recommend putting the cereal toppings by the yogurt and compote, for example.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Edgar

shower tub was dirty as well as the carpet floor nonetheless you get what you pay for. ultimately I enjoyed my stay there

Family

8/10

Excellent

26 Jun 2026

Mauro

Good breakfast many options

Family

6/10

Pleasant

25 Jun 2026

Nora

Elevator took way too long that we can. We stayed there. There was a lot of noise.

Partner

8/10

Excellent

24 Jun 2026

Tony

An older hotel but still felt clean and nice. A decent price and location for one night.

Friends_and_family Family

6/10

Pleasant

23 Jun 2026

Rita

careful if you go during a busy time. we had to ask for bath towels 4 times and nothing. housekeeping didn't get to our room because they were booked at 100% capacity. even when they finally went two days later, they only made one of the two beds because \"personal items were left on the bed.\" one tshirt was accidentally left on the bed and they didn't make it for this reason. plus the rest of the room looked like it hadn't been touched. carpets are dirty and the whole 5th floor had an odd smell, not terribly funky but not pleasant.

bathrooms are small and outdated. the extractor is SO loud. water pressure is also not great. especially in the sink. the shampoo conditioner body wash was fine and i liked that they have a lock on them.

lobby was clean. breakfast was just okay. not bad but we only ate there the first morning because it just wasn't super appetizing.

Partner

2/10

Poor

23 Jun 2026

MARIO

Pague habitacion con 2 camas y simplemente me dijeron que no habia doble room y no me devolvieron la diferencia

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Federico

Conveniently located close to Dallas Stadium. Rooms are a little bit outdated.

Friends

6/10

Pleasant

21 Jun 2026

shakir

Did not like the front office giving us un serviced room first. Then ,upon asking giving another room.

Family_with_children

10/10

Exceptional

21 Jun 2026

Shane

The receptionist went above and beyond in helping us when we had an issue. Great place!

Family_with_children

10/10

Exceptional

21 Jun 2026

Sergio

Excellent place great staff

6/10

Pleasant

21 Jun 2026

Riana

Our ac didn’t work, there was only one elevator. Extremely inconvenient. We had only 2 towels. Then the WiFi didn’t work.

Family_with_children

8/10

Excellent

20 Jun 2026

Javier

It was worth the price but they ran out of shower gel

10/10

Exceptional

19 Jun 2026

Arlisa

Very clean room and breakfast was great. Friendly staff

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

Jeremy

Easy check-in and check-out. Clean room, out of body wash. Breakfast was not ready at 6:30 as stated.

Self

2/10

Poor

15 Jun 2026

shuzhu

The room was very dirty, It took me 1 hour to clean the molded vents and the phone was smeared. The elevator was broken and the front desk never answer the phone. I felt unsafe and the breakfast had no selection, not even waffles that all other hotels have. Stay away from this Hyatt.

Family_with_children

10/10

Exceptional

15 Jun 2026

Richard

The hotel was nice and clean. The staff was amazing.

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Pamela

Good for a quick stay. Children friendly.

Family_with_children

8/10

Excellent

15 Jun 2026

Teresita

It could help if the hotel provided shuttle service to the games and airport.

Family

10/10

Exceptional

08 Jun 2026

Candy

The hotel rooms were clean, the staff was friendly and the breakfast options were good. The only issue was that one of the two elevators wasn’t working, so it made for long wait times for the only elevator that was working.

Family

6/10

Pleasant

08 Jun 2026

Miriam

One elevator was not working. The other one took forever to come down or up. The sink and the tub in orb room were clogged up. Drained very very slow. Pool wasn’t open when it should have been. It’s was ok but have had better for sure.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Monifah

Clean room and staff was very friendly.

Self

6/10

Pleasant

07 Jun 2026

Cynthia

Overall day was just OK. I cannot complain too much… As a saying, you get what you pay for. Musty smells and room hallways. Ice machine, broken. Refrigerator but no microwave in room.

Partner

10/10

Exceptional

03 Jun 2026

Janet

Great!

Family

6/10

Pleasant

01 Jun 2026

Valbona

The photos of hotel definitely they had use AI .the pool on 4 days we stayed never was clean, we could use it at all. We had to change room 3 times. 2 rooms has leak on the floor from the air conditions. . Even on 3 room i got the lights wasn't working. The back door of the hotel wasn't working at all to open with key rooms. The front desk try to be nice

Family_with_children

6/10

Pleasant

01 Jun 2026

Randy

No YouTube on a tv or the chromecast don’t work is abysmal

Partner

10/10

Exceptional

31 May 2026

Valentina

Absolutely enjoyed this hotel! Breakfast was amazing

4/10

Poor

31 May 2026

Maria

The property is not as clean & maintained as the pictures online make it appear. The rooms are definitely dated. The wifi would disconnect all the time, the Google Chromecast would not work, the tv remote wouldn’t work majority of the time. The fridge didn’t work and had to be replaced. The AC unit was unable to keep up and the room stayed at over 75 degrees despite blasting cold air nonstop. All of this said, the staff was friendly and as helpful as they could be. No problems with them whatsoever but the facility definitely needs some work done.

Family

8/10

Excellent

31 May 2026

Ralph

It’s easy access and in a good location. It’s a nice and clean place

Partner

6/10

Pleasant

31 May 2026

Angie

Our first room had a broken bed. Our second room had ants in the bathroom. Air doesn’t circulate to the living room area of the room. Breakfast was minimal.

Friends

10/10

Exceptional

30 May 2026

Ronald

BREAKFAST SERVICE WAS GREAT , GREAT PLACE IN AND OUT THERE WITH THE WIFE ,FOR A CONCERT

Partner

8/10

Excellent

30 May 2026

ANTHONY

The breakfast was good, staff ready to help, and bed was nice and comfortable. though aging well, the place is getting a little long in the tooth and there was a noticeable \"old\" smell in the hallway of my room.

Partner

8/10

Excellent

30 May 2026

Ronald

Convenient location. Fair price. Unfortunately the card key entry system wasn’t working so had to have the front desk let us into the room every time.

Partner

8/10

Excellent

29 May 2026

Melanie

The room was big and very nice. Great layout and very accommodating. Would definitely stay here again. The complimentary breakfast had a lot to choose from and was great.

Family_with_children

8/10

Excellent

29 May 2026

Steve

Great location and quiet

Family

6/10

Pleasant

28 May 2026

Michelle

Everything was fine during our stay, but the weekend we were there the elevators were not working properly, and we didn’t have a microwave in our suite. Otherwise the staff were very friendly, helpful and accommodating.

Family

10/10

Exceptional

27 May 2026

Jesus

The staff was great! They were really nice and friendly. They made us feel like we were at home. Although the hotel isn’t really fancy and luxurious, it was well maintained you can tell the staff takes their job seriously and professionally.

Partner

6/10

Pleasant

27 May 2026

Faduma

Property is clean
Breakfast great
Not enough lounge area
Staff is great
Location not appropriate for hotel
Property outdated
Land line not working
Tv 80s
Not so attractive

Family

4/10

Poor

26 May 2026

Kristen

Staff wasn’t friendly and elevators not working well.

Self

10/10

Exceptional

26 May 2026

Cynthia

Breakfast was very good..

Partner

2/10

Poor

25 May 2026

JESUS Z

Way too many people that hallway. Lobby trafic. Expedia did not update my stay. So i double paid

Family

8/10

Excellent

25 May 2026

Aileen

Hotel did the job; however elevators were very slow, they did post a sign that they would be worked on. Our room was clean whenever we walked in the first day, but we had no body wash in our dispenser. Aside from that, breakfast was okay had a couple of options but some items ran out faster so you really had to get up early. Another downside I didn’t like were that the charging outlets weren’t on the nightstand, you had to use the extension cords under the bed :/ Other than that, staff was friendly and we had a comfortable stay.

Partner

10/10

Exceptional

25 May 2026

Melissa

Clean spot . Furniture needs to be updated

Self

8/10

Excellent

25 May 2026

THUY

Breakfast was good
room was clean, but they only provide three towels for a room of four people

Family

10/10

Exceptional

24 May 2026

Cody

Breakfast was great, pool was relaxing and clean, staff super helpful and friendly, room was big, comfy, and super spacious. Very clean overall, only problem was 1 elevator was down and other was super slow, but there are stairs and there were signs communicating the problems with the elevator.

Family_with_children

6/10

Pleasant

24 May 2026

John

Elevator and Cigarette butts scattered about

Partner

10/10

Exceptional

24 May 2026

Ricky

We enjoyed our stay it was awesome no complaints at all.

Partner

8/10

Excellent

23 May 2026

Austin

Some of the the best free hotel breakfast. I definitely made up for the rest of the stay.

Family_with_children

6/10

Pleasant

22 May 2026

Luis

Good for the price, elevators not work correctly, and the water pressure in shower is bad , the room smell like a old rooms not good .

Self

10/10

Exceptional

17 May 2026

Albert

Place was very clean and staff friendly

Friends

8/10

Excellent

14 May 2026

Lemisha

Staff was absolutely amazing! Property was very clean inside and out. The rooms look kind of dated but everything worked properly. The only thing I didn't like was there were no microwaves in the rooms. You had to go downstairs to the lobby area to use a microwave. Overall, it was an ok stay.

Partner

8/10

Excellent

12 May 2026

Cheryl

Breakfast was okay but the tortillas were cold and the fruit was warm. The front desk person who checked us in, Shanelly, was super sweet and was the only person on duty to do everything from checking in guests to cooking dinner for The Placery orders. She did a fabulous job with a big smile and made us feel very welcome. She is amazing at multi-tasking.

Friends_and_family Family

8/10

Excellent

12 May 2026

Dai

Professional staff and well maitained property with complimentary our room was clean and instant hot water in the shower. The window AC unit was noisy even fan mode was set to low level.

8/10

Excellent

11 May 2026

Rachel

The staff was very friendly and helpful. The breakfast was a great addition to our stay. The hotel is conveniently located near Globe Life Field, Six Flags, & AT&T Stadium. Overall, it was a good hotel. I felt safe and comfortable.

Partner

10/10

Exceptional

11 May 2026

Shefali

Everything looked good.

Pet

10/10

Exceptional

05 May 2026

Angelica

Staff friendly and clean rooms.

Partner

6/10

Pleasant

04 May 2026

Debbie

Just okay. Rooms outdated and not the cleanest.

Partner

6/10

Pleasant

02 May 2026

Rachel

The bar was non existent as advertised. There were no do not disturb signs so we were afraid someone from housekeeping may walk in at any moment.

Partner

10/10

Exceptional

01 May 2026

Julian

We stayed there with 4 grandkids and the staff went above and beyond to make sure all our needs were met. Rooms were clean, breakfast hot with a wide variety o choices. We never came across an employee that didn't have a smile on their face. The staff made our stay a pleasant and memorable one. We will definitely be staying there again.

Family_with_children

10/10

Exceptional

30 Apr 2026

Alejandra

Buena opción

Partner

10/10

Exceptional

24 Apr 2026

Abida

V good breakfast. Staff v friendly and helpful

Family_with_children

8/10

Excellent

23 Apr 2026

Monica

The tub was very slow draining, but the size of the room was sufficient enough for my family.

Family_with_children

10/10

Exceptional

21 Apr 2026

Denise

Nothing fancy but clean and tidy. No odors
Bed was comfy too.

Family

4/10

Poor

20 Apr 2026

Paolo

The only good thing is their breakfast. Room was not ready at check in time. Good thing we booked 2 rooms so we were able to stay a

2/10

Poor

20 Apr 2026

Ramon

I had a very frustrating experience at Hyatt Place Dallas/North Arlington/Grand Prairie. After arriving at check-in time, we were told our room wasn’t ready and ended up waiting almost 3 hours. The lobby was packed with other guests who were also upset and waiting just as long.

What made it even worse was that it seemed like everyone who had booked through Expedia was being delayed, while people who walked in later were getting their rooms right away. It felt unfair and poorly managed.

After waiting for hours, seeing others come in and immediately get rooms was extremely upsetting. There was little communication from staff, and no real sense of urgency to fix the situation.

Overall, very disappointing experience. I would not recommend staying here, especially if booking through a third-party site.

Family

10/10

Exceptional

20 Apr 2026

Melissa

The staff was great and having the shuttle service to take us to the concert was also great. The refrigerator never got cold enough and the shower took forever to get warm.

8/10

Excellent

20 Apr 2026

Dana

The property and staff were amazing and we were close to our venue. The only problem was that when we got back from our event and was getting ready for bed, there were no blankets for the pull out couch.

8/10

Excellent

19 Apr 2026

Andrea

Fridge and air conditioner made a lot of noise. Key card wouldn't work for the outside doors. Bathrooms are small and outdated. Other than that it was a nice stay.

6/10

Pleasant

19 Apr 2026

Christian

Breakfast was good. Room was a little musty because of the carpets. Restrooms could’ve been tended too a bit more. Overall not terrible but could use a little more attention.
Night clerk was very friendly at check in. But the morning lady didn’t acknowledge us until we approached her for check out. A little rude if I’m passing by you and you don’t even look up from your phone to say good morning two days in a row..

Family_with_children

10/10

Exceptional

19 Apr 2026

Maria Estephanie

Great overall experience, recommend!