Name: Comfort Suites Arlington - Entertainment District
Address: 411 W. Road To Six Flags, Arlington, 76011, US

8/10

Excellent

31 Jul 2026

Deanna

It was a clean room. The pool wasn’t clean which was a disappointment. Overall though it was a good Hotel.

8/10

Excellent

30 Jul 2026

Melina

The front desk staff was very cooperative and did their best to resolve the issues I experienced. After checking in, I went upstairs and found that my room key wouldn't work. I had to return to the front desk, and the associate came upstairs with me, but she was also unable to open the door because the electronic door reader was malfunctioning. We went back downstairs, and she assigned me a different room.
When I got to the second room, it was very hot. I called the front desk, and she suggested waiting about 10 minutes to see if the air conditioning would cool the room. Even after waiting 25 minutes with the thermostat set to 60°F, the room never cooled down. I had to go downstairs once again, and she assigned me a third room.
Fortunately, the third room was perfect, and everything worked as expected. Although the stay started with several inconveniences, I appreciate the front desk associate's patience and willingness to help until the problem was resolved.

10/10

Exceptional

22 Jul 2026

Jose Antonio

1 Night stay for Rangers game for family of 7 and 2 rooms.
The front desk lady was very nice and proficient. She even apologized for the systems being slow.
We were fortunate enough to get 2 rooms side by side. The room was spacious as well as the restroom. Beds are a bit high but comfortable.
The location was the most important as we took a Lyft XL to the Rangers game and was less than $20 each way for group of 6.
I would come stay here again in the future.
Oh, breakfast was ok, typical eggs, sausage patties, diced potatoes, oatmeal, fruit, toast, waffle maker and juices/coffee.

Friends_and_family Family

8/10

Excellent

21 Jul 2026

Narayana Sivateja

Everything was great bar the shower not working on the second day

Family

8/10

Excellent

21 Jul 2026

MASON

Good Job. No complaints.

Pet

10/10

Exceptional

20 Jul 2026

Uttam

Excellent staff, nice faculty and good location

Family_with_children

8/10

Excellent

18 Jul 2026

Franklyn

Good location in Arlington, TX; very good parking lot and the Staff was very nice.

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

Steven

Good

Family_with_children

6/10

Pleasant

13 Jul 2026

Francisco

Not prepared for an additional $16 at check-in same breakfast of eggs sausage and biscuits and gravy three straight mornings Tv not working and elevator not working on third morning. They have two elevators but only one operating on a very busy weekend

Partner

6/10

Pleasant

10 Jul 2026

Misty

Very thin walls. Had signs that you couldn’t take breakfast out of the kitchen but hours were short and my kids were sleeping so that was weird. Pool was small but clean and hot tub worked well.

Family_with_children

10/10

Exceptional

10 Jul 2026

Crystal

Rooms were clean
Great location
Breakfast was good

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Albert

Very clean, friendly staff, very clean environment, very clean rooms and very serene. They make excellent breakfast. It’s a place worth of every money paid

Partner

2/10

Poor

09 Jul 2026

Phoenix

Alarm going off all night upon our arrival. Couldn’t sleep at all before going to the first World Cup game of our life. They moved us to a different room at 3am and you could still hear it. Staff says they “ can’t do anything about it” while wearing head phones. Owner promised to take off charge for that night but my account was never credited for it. Elevators barely working and smelled bad. Overall worst hotel experience I’ve had in the US.

Family_with_children

10/10

Exceptional

06 Jul 2026

Patrick

The room was clean and the staff was professional and friendly.

Business

10/10

Exceptional

06 Jul 2026

Anne

Very clean breakfast was great

Family_with_children

10/10

Exceptional

03 Jul 2026

Hector

Jasmine noticed that my reservations was double booked for the same weekend at the same location. Jasmine provided the required information and documents needed to cancel and clear the erroneous reservations.

Partner

10/10

Exceptional

03 Jul 2026

Paul

Big room and clean. Pool, parking, wifi and breakfast all great. Easy walk to AT&T stadium. Great location.

Family_with_children

4/10

Poor

30 Jun 2026

Shamari

During our 3 day visit the elevators stopped working and also the pool was closed the last two days of our stay

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Jagrit

Great place to stay with family.

Family_with_children

10/10

Exceptional

27 Jun 2026

Tiffany

The property went above and beyond thank you so much

Partner

2/10

Poor

27 Jun 2026

shannon

Two rooms had bed bugs.

2/10

Poor

24 Jun 2026

Qi

The front desk staff had a very poor attitude and showed a lack of basic customer service skills. I had a confirmed reservation, but when I arrived to check in, she told me the hotel was fully booked and there was no room available for me. What was most disappointing was that she did not try to help resolve the issue or offer any solution. Instead, she kept shifting the responsibility and blaming others. A front desk employee should take initiative to assist guests when problems happen, not leave the guest to deal with the situation alone. This was a very disappointing experience.

Friends

6/10

Pleasant

24 Jun 2026

Jo

The staff was a little rude. They kept adding fees at check in.

Self

10/10

Exceptional

24 Jun 2026

Christopher

Everything was great. Staff was very helpful

8/10

Excellent

23 Jun 2026

Francisco

Solo tuvimos un inconveniente, un día no nos hicieron la cama y nos dejaron tiradas las toallas nuevas.

Partner

6/10

Pleasant

22 Jun 2026

Carlos

Conveniente location to At&T stadium. The rooms are good. Understaffed, which leads to a series of issues if things get complicated.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Lenin

They can do better with the quality of the food

Family

4/10

Poor

21 Jun 2026

michelle

I was late for check out and instead of charging an extra night they went ahead and empty my room putting all our stuff in trash bags.. And i had to rent another room in the same hotel.. It just does not make any sense.

Family

6/10

Pleasant

18 Jun 2026

Markeeta

This establishment smelled of lemon grass coming into the establishment, However when we checked into our room it smelled like mold. The shower had mold dots on it and the staff was annoyed by any questions that we had we did go down during the World Cup but customer service should have been better regardless of high volume

Family_with_children

6/10

Pleasant

17 Jun 2026

Amy

There is only one washer and one dryer. The room we had the bed was on the floor. The fridge didn't stay cold. The room above us were extremely loud and we finally had to go down to the front and them call the room. The floor we stayed on smelled like pure weed.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Janae

Clean, great breakfast

Family_with_children

10/10

Exceptional

16 Jun 2026

shaun

Booked room the day of because other accommodation plans fell through last minute. Had no issues and no complaints.

Self

8/10

Excellent

16 Jun 2026

Sonya

The property was well maintained and the staff was friendly and polite. It was an overall average stay. The breakfast was basic continental, standard self-serve, grab and go choices with the exception of scrambled eggs, patty sausages, and biscuits. I have no complaints. The room was clean and accommodating. We were there for less than 24 hours. The price was decent for the area, especially with all the attractions going on at that time.

Family

10/10

Exceptional

09 Jun 2026

Ruby

Clean. Helpful staff.

Family

2/10

Poor

09 Jun 2026

Walter

Room had a bad smell.
Staff was ok.
Best was the breakfast and the help.

Family_with_children

8/10

Excellent

09 Jun 2026

Alex

The pool was green ... that's it .

Family_with_children

10/10

Exceptional

07 Jun 2026

Bonolo

Only the gym room is closed or under maintenance. Everything else is great.

Friends_and_family Family

8/10

Excellent

05 Jun 2026

Jonathan

Stayed there for a weekend, and overall was happy with this Hotel. Was a great location for a good price. Air conditioning could have been better for size of the rooms but was comfortable enough. Had to wait on breakfast to be ready a couple times. Seems like they couldn’t keep up on the food. Overall nice staff, clean, and would stay again.

10/10

Exceptional

31 May 2026

Danny

The staff was wonderful and helpful! The room was clean and roomy. Thank you all and we will be back!

Danny

10/10

Exceptional

31 May 2026

armida

Excelente hotel limpieza y su personal.

Family

10/10

Exceptional

31 May 2026

Sean

Everything was good

Partner

8/10

Excellent

31 May 2026

Bobbie

The hotel was good—room was clean and continental breakfast was great! Several of the lamps in the room did not work and neither did the plugs.

However, the staff was amazing!! Nina, who worked the front desk, was a delight and ray of sunshine. And the gentleman working the breakfast area was wonderful and always smiling. So the staff made the stay so much better!

Friends_and_family Friends

8/10

Excellent

30 May 2026

Justin

Everything was great and would stay again there

Friends_and_family Family

10/10

Exceptional

29 May 2026

Stephanie

Close to UTA. Would stay here again!

Friends_and_family Family

8/10

Excellent

28 May 2026

Meghan

The bathroom was dark, very low wattage lightbulb I guess, you couldn’t see in the shower.
No plastic liner for shower only material cutting, water on floor either way.

Breakfast was good, large selection.
Room was very nice and spacious

10/10

Exceptional

27 May 2026

Veronica

I know they are remodeling, but it was unfortunate that the gym was not open. Also the microwave looked brand new. We could not get it to work. The light came on but it did nothing. We unplugged and replugged it and again the light came on and it did nothing. If these are some special microwaves you should leave directions on how to use them. Also my husband told the front desk and they didn’t do anything.

Partner

8/10

Excellent

27 May 2026

britany

.

Partner

8/10

Excellent

23 May 2026

Kevin

Very good breakfast options. One morning you could make a chorizo egg breakfast burrito. The rooms were in good order with adequate amenities. However the bed pillows are the size as small throw pillows for a sofa. They were borderline terrible. The sofa was fine but the bed needed replacing. It was not at all flat and like pillows borderline terrible. Fortunately only my 10 year old used it and she can sleep in a flat floor just fine. The king bed was comfortable. Like many hotels the carpets never get cleaned other than vacuuming so they are terrible. Socks or feet get gross after 15 minutes walking around. The AC was adequate but if air wasn't moving it gets very stuffy and stale so I kept the fan running constantly. Overall for the money spent we would stay there again just for the breakfast options and location. If the owner updated the items listed above they could charge more and still be worth the price.

Friends_and_family Family

10/10

Exceptional

22 May 2026

Wendy

Great location, comfy bed and yummy breakfast!

Friends_and_family Friends

6/10

Pleasant

21 May 2026

russell

The price change for a concert in town was crazy

Partner

6/10

Pleasant

19 May 2026

Blanca

Overpriced

6/10

Pleasant

16 May 2026

Andrew

Poor customer service

Family

10/10

Exceptional

16 May 2026

Mary

Always a great experience staying at the hotel. It’s clean, staff is knowledgeable and polite and we are close to the Globe Life stadium!

Friends_and_family Family

2/10

Poor

09 May 2026

Brittany

My trip was horrible the room smelled like somebody just smoked a pack of cigarettes and dog urine they would not change me rooms. The next morning we woke up we had bites all over our bodies my son was bleeding from scratching so bad. There was blood stains all on the sheets!

Family_with_children

2/10

Poor

09 May 2026

Loreen

Clean room and beds were decent but elevator was not working and there was NO breakfast when this is a major reason for choosing this location. Such inconvenience when we had a busy schedule.

Friends_and_family Family

8/10

Excellent

07 May 2026

Chris

Beds were comfortable and rooms were spacious.

Friends

4/10

Poor

03 May 2026

Mandi

The hot water didn’t work well we had Luke warm showers, the cook didn’t come in so no hot breakfast, only 1 elevator working then it broke. We were not happy with our stay. But least we have clean beds.

Friends_and_family Family

10/10

Exceptional

03 May 2026

Chrystal

Everything was perfect

Family_with_children

6/10

Pleasant

03 May 2026

Christian

Elevator was broken the last day of our stay. Breakfast crew did not show one morning so there was no breakfast. Fitness room was closed. It looks like they were using it for storage.

Family_with_children

10/10

Exceptional

02 May 2026

Wendy

Staff was very helpful and friendly very clean rooms and rooms were very good size bed is very comfortable

Friends_and_family Family

8/10

Excellent

02 May 2026

Cynthia

Nice clean, inexpensive basics. Close to restaurants. Decent breakfast. Little kiosk, store needed restocking! No other issues.

Partner

4/10

Poor

24 Apr 2026

SUE

My room was okay. The front desk was terrible. Could not understand English. I reported that my phone on my desk in room 209 did not work. I was told by the lady, in broken English, that I could not call outside the hotel. I was very frightened. The pool was closed. I was initially told the pool was out of season. At a separate time. I was told the pool was closed due to a chemical imbalance, but it should open in a few days. The pool remained closed. The sun was out, and nowhere to sit. Not one person in the cafe during breakfast spoke English. No communication in the hotel.
Upon leaving alone, I tried to have the front desk call me an Uber. No one would help me. My 5-day stay was miserable. I will never stay in a Comfort Inn again. You must improve for white American citizens.

Family

10/10

Exceptional

23 Apr 2026

Humberto

Excellent

4/10

Poor

21 Apr 2026

Ermis

ok

4/10

Poor

20 Apr 2026

Mila

Stayed twice before with family and no issues, always had great stay start to finish. On this occasion, I experienced a very rude receptionist at check-in and check-out (same person) who was not courteous at all and spoke with a negative tone, almost zero communication. Only ask for phone number used on the prepaid reservation, then no communication for a long time, then gave me the room key and said he is charging $50 to the card in the event there is damage to the room (Never was told this previously, is this a new policy?) I still see the pending charge on my American Express (Please check to insure this is not charged and if so, that it is returned to the card). The gentlemen quit helping me at check-in and started helping someone else while I was waiting for my key. Please look up who helped me on arrival and departure and communicate my concerns with your employee. The Two Bed Suite we stayed in had some problem with lighting as it was very dim and the TV did not work but we did not have much time in the hotel as needed to arrive at a scheduled event soon after check-in and did not take time to address these issues. I was wondering if I had been given this room on purpose. Certainly did not appreciate my experience by your employee who represented the face of your business.

Friends

8/10

Excellent

17 Apr 2026

Jaime

No hot water on first night, also several problems with elevator. Too many problems for cost of stay.

Family_with_children

10/10

Exceptional

16 Apr 2026

Cesar Alejandro

All good, front desk awesome!

4/10

Poor

12 Apr 2026

Huber

Day 1 only 1 elevator was working. Day 2 both elevators were out of service. Had to carry all our luggage down the stairs from the 3rd floor. Rooms and bathroom are very dim. The rooms only use lamps not actual lights on the ceiling.

Family_with_children

10/10

Exceptional

12 Apr 2026

David

Good

8/10

Excellent

12 Apr 2026

Cela

Clean. Highway noise
Poor lighting in bathroom
Room was very nice

2/10

Poor

11 Apr 2026

Dianna

Pool was closed, we didn’t stay there. I want a refund!

Family_with_children

10/10

Exceptional

08 Apr 2026

Juan

Loved our stay!! Very comfortable bed and pillows ❤️

4/10

Poor

06 Apr 2026

Mike D.

TV’s didn’t work and property was under staffed.

Partner

10/10

Exceptional

05 Apr 2026

Olga

Friendly staff

10/10

Exceptional

05 Apr 2026

Melinda

It was clean an the staff very professional an helpful I will use them again

Friends

10/10

Exceptional

28 Mar 2026

Deborah

Great stay!

4/10

Poor

27 Mar 2026

Alexandria

The dining area wasn’t clean. The rooms were clean but you could hear all of the traffic from the interstate.

Self

6/10

Pleasant

25 Mar 2026

Sherri

There were shops.

Partner

10/10

Exceptional

24 Mar 2026

LAKEISHA

Lots of stores and restaurants near by. Room was very spacious. I would definitely stay again

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

jerry

Very clean and orderly.

Friends_and_family Family

8/10

Excellent

20 Mar 2026

Susan

Took way to long to check in and shower was not very hot at all

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

David

Nice hotel

Friends_and_family Family

8/10

Excellent

18 Mar 2026

Craig

Our stay was pleasant. Nothing was over the top nice, but it was great for the money spent.

Family_with_children

10/10

Exceptional

16 Mar 2026

John

Near major venues and places to eat

Family

2/10

Poor

07 Mar 2026

Anthony

The fitness room was closed. After paying for the hotel room through Expedia, the hotel still charged an additional fee because it was booked through Expedia. It was extremely noisy from highway traffic. I went down to the front desk at midnight to get ear plugs and they said they did not have any so it was a night without sleep.

10/10

Exceptional

07 Mar 2026

Lole

The gym was closed and I did not see a notice anywhere oher than on the door when I went to use it.

Self

4/10

Poor

03 Mar 2026

Stephen

My 5-day stay at Comfort Suites Arlington was a mix of fair, poor, & awful. The 1st night, I was unable to sleep at all due to the loud traffic noise emitted from Hwy. I-30, that appeared to be less than 100 yds. from the hotel. My request for another room was denied, as it was reported that \"all rooms were occupied or reserved for incoming guests.\" I left the Desk Clerk with him knowing I was not happy. That afternoon, he knocked on my door and told me that had found a way where he could move me to my choice of 2 rooms. I selected a room that was located on the same floor as my original room and found that it was absolutely devoid of any loud traffic noise. However, though being quiet, the new room had its problems. The bathroom was very poorly lit and the bed mattress was so soft that, after back pain set in, I was forced to sleep on the sofa, with its firm seat cushions. The one element of my stay that was, at least, ok, was the complementary breakfast buffet. At $100 per night, this hotel is never going to get my business again.

Partner

8/10

Excellent

24 Feb 2026

Lawrence

The room was clean and very comfortable. The staff was very courteous and helpful.

Partner

8/10

Excellent

24 Feb 2026

James

Room was very spacious and staff was very accommodating. Free breakfast (which was free) was not as good as past stays at this hotel. I would stay here again.

Partner

8/10

Excellent

23 Feb 2026

Randy

Clean room, easy check in

10/10

Exceptional

22 Feb 2026

June

First of all the staff, they were on their job of guest services- personable yet very professional. I witnessed them dealing with unfriendly guests with grace and a smile on their face and also with me getting to know them kindly and they addressed both very well. The facilities were clean and the amenities were helpful. The rooms were comfortable and quiet, despite the fact that they were very near to capacity.

8/10

Excellent

22 Feb 2026

jimmy

We booked a room with two queens thru Expedia, some how it changed to one king bed. Luckily we had Jasmine, she took care of us!!! Thank you

2/10

Poor

22 Feb 2026

Jeremy

The first room smelled very bad, and the toilet did not work. They switched us to a different room, but the smell was even worse. We asked for an air freshener and they said they did not have anything like that. We went to the convenience store nearby and used literally half a can of febreeze just to make it tolerable. Do not recommend this hotel at all.

6/10

Pleasant

21 Feb 2026

Gisela

Room was good and very roomy. The bathroom had tile coming up, only had the vanity lights as the only source of light so there wasn’t light in the shower, and the showers were cold. The first morning, there was a super limited amount of breakfast options and no coffee (I understand the hotel was busy, but they could prepare for that) so we didn’t even try eating there the second morning. One of the two elevators was working so there was always a long wait and people in line.
Other than that, staff was friendly. And the parking lot and area seemed safe. Great location.

Family_with_children

8/10

Excellent

19 Feb 2026

Daniela V

Bien ,pero les falta tener snacks y bebidas de venta

Family_with_children

2/10

Poor

16 Feb 2026

Jeannette

Room was nice and clean. No hot water though, beds too low to the ground, couldn’t keep the sheet on the bed kept popping off every time we turned to the sides. And we literally roll in sink in the middle of the bed.
We had no tv in the other room we rented and it didn’t have hot water as well. Tenant told me there was nothing they could do about the tv the first night. I asked them to charge each room to a different credit card just to get the points they took the card but it was still taken off just one card. Come to find out the tenant used the other card for like accessories if needed. It wasn’t needed.

Leisure Family

6/10

Pleasant

16 Feb 2026

Ethan

The room was okay and staff were polite. We were charged a $5 amenities fee for house keeping although we spent one night and did not require any house keeping during our stay. This was not clearly or obviously outline when booking.

Friends_and_family Family

6/10

Pleasant

13 Feb 2026

Stephanie

Room was nice and comfortable but once I arrived for check in, extra fees were added that weren’t included on the normal site. So just make sure you have extra money for those unexpected fees they will add.

Leisure Family_with_children

8/10

Excellent

29 Jan 2026

Niles

Yes the room was clean, location was perfect, breakfast was not great, coffee was only warm at 6:20 am, and the front desk manager was cold.

10/10

Exceptional

25 Jan 2026

Stephanie

Room was clean, beds comfortable surrounding areas was quiet and convenient.