SpringHill Suites Dallas Arlington North

10/10

Exceptional

28 Apr 2026

Tomas

They were remodeling so had to get around the entrance. Other than that good location and friendly staff.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Marc

Staff is unbelievably helpful and nice.

Partner

6/10

Pleasant

22 Apr 2026

Samme

Staff at check in was nice.
Lady in food area a little rude

Partner

10/10

Exceptional

22 Apr 2026

Raul

Great service, clean updated rooms! They currently working on upgrades in 1st -2nd floors, we stayed on 3rd. The couch is amazing it’s a trundle style sleep sofa so 2 adults can sleep separately. Great when traveling with 2 kids!

Family_with_children

8/10

Excellent

12 Apr 2026

JUAN

Was good, only thing front lobby under construction, limited breakfast is ok

Family

10/10

Exceptional

08 Apr 2026

Charles

Great location. Recently renovated. Breakfast was adequate.

10/10

Exceptional

06 Apr 2026

Karely

Excellent place and friendly staff

Friends_and_family Family

6/10

Pleasant

05 Apr 2026

Thomas

Staff were very nice and professional rooms were clean. The hotel was under construction.

2/10

Poor

03 Apr 2026

Alice

Construction was disruptive and we were not told about prior to booking

8/10

Excellent

26 Mar 2026

Oghenerukevwe

Clean room, microwaves, breakfast leaves a lot to be desired

Self

8/10

Excellent

24 Mar 2026

Aiden

Nothing

Partner

10/10

Exceptional

21 Mar 2026

Andrea

We stayed here primarily for the included breakfasts, and the access to the trolley to go to Six Flags. Currently (March 2026) the hotel is going through major renovations. So it’s not as clean and shiny as one would normally expect, but the food service area was lovely, elevators were easily accessible, and our room was clean. The front desk ladies were engaging and more than happy to fetch extra towels for my room and paper plates for us to eat our pizza from. The breakfast lady kept everything stocked so even when we arrived at 8:30 we had the full menu available to us.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Carlos

Love coming here the stuff is amazing and rooms are always clean it’s perfect whenever i came out here I always stay here

Friends_and_family Family

6/10

Pleasant

17 Mar 2026

Albert

hallway floors were stained, bed sheets tend to not stay on had to pull them under the mattress both nights. wall lamp by bed not operable,

Self

10/10

Exceptional

16 Mar 2026

brent

To be fair, the hotel was renovating during our stay. There was drywall work, painting, and landscaping being done. There was dust and common worksite materials about, but the construction crew did a good job of cleaning up before breakfast, so there were no issues there. There was a trolley free of charge that took us to all of the entertainment district sites and events and that was very convienient.

Friends_and_family Family

8/10

Excellent

15 Mar 2026

Jon

Very nice staff but the lobby was completely under renovation which we were not expecting

Family

4/10

Poor

13 Mar 2026

Abigail

Upon arriving not only was the whole entrance under construction but the whole lobby was taped off and in plastic bags. As if that was not enough They asked if we could wait outside for 30 minutes until they finish taping off some walls. On top of that, they said the pool was also closed and we have three kids that we were looking forward to it. The only good thing is that they let us cancel so we’ve booked at another hotel down the street.

6/10

Pleasant

13 Mar 2026

Tiffany

Pull out couch was pretty dirty, linens were not the cleanest, AC was not working, toilet stopped flushing the morning of check out.

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

Timothy

All of the staff were incredibly friendly and polite

Partner

4/10

Poor

12 Mar 2026

Madeline

The front desk staff were absolutely amazing and this review does not reflect their hard work.

I stayed here for 4 days, my room was NEVER serviced. I received new towels once but the room was never made.

Be warned, it’s under construction. Half the hotel is dated and falling apart (my room) or renovated. I experienced ants around the sink, a broken TV, and a broken light. My window was wrapped with construction material so I could not see outside.

If I had the time I would’ve switched rooms. You cannot charge me the same as someone in the newly renovated rooms, as my co worker was. This hotel needs to be transparent in their renovations DURING THE BOOKING PROCESS.

I’m sticking to IHG chains.

10/10

Exceptional

02 Mar 2026

Brecklynn

Great hotel and location

10/10

Exceptional

01 Mar 2026

Chris

Close to everything in Arlington. Great staff.

Partner

10/10

Exceptional

27 Feb 2026

Rachel

Staff was very and the young lady working the breakfast area was amazing and engaging!

6/10

Pleasant

16 Feb 2026

Kenneth

The hotel was under renovation and so parking was always a challenge over the 4 night stay. There was very little warm water and even less hot. The bathroom sink just trickled water and I mean barely enough to wash your hands. The hotel was clean and well located and the staff was very friendly and helpful.

Leisure Partner

10/10

Exceptional

13 Feb 2026

LeAnn

Staff was friendly and engaging. Food was delicious. Room was comfortable and clean.

Partner

10/10

Exceptional

26 Jan 2026

Daniela

My stay was fantastic! The staff was welcoming, the room spotless, and the amenities were top-notch. I’ll definitely be back!

Business_and_leisure Partner

8/10

Excellent

05 Jan 2026

Jennifer

I have stayed at this property before and this time, my room felt a little worn compared to my last stay. But there were not many open rooms in the area due to Texas/OU weekend and this was available at a good price. It was clean and comfortable and the people were super friendly and helpful.

Friends_and_family Family

6/10

Pleasant

03 Jan 2026

Tiffany

Currently undergoing renovation which is much needed. Building old and outdated. Couch was stained, old stand alone refrigerator, loud a/c unit. Fire alarm went off multiple times early morning during the stay.

Family

10/10

Exceptional

27 Dec 2025

Tonika

Yes everything was great. I love the customer service.

Partner

10/10

Exceptional

22 Dec 2025

Ann

Room was exceptional for our needs. The hotel was under renovation, but they kept the area safe for all guests.

Leisure Family

10/10

Exceptional

22 Dec 2025

Priscilla

Ok the midday guy can't remember his name but absolutely awesome courteous and made me and my bestie stay amazing whenever we came in or left the hotel he always recognized us and spoke his smile and personality is top notch. Met the morning shift and they were amazing also, thank you all for making our home away from home amazing and pleasant

Leisure Family

6/10

Pleasant

22 Dec 2025

Theresa

Cold eggs, no bread or plates. Dairy fridhe was hard to locate.

Staff were very awesome and friendly. In the middlebof remodeling which was nkt listed on the website when I booked. Rooms did not have all the amenities

Leisure Family

10/10

Exceptional

21 Dec 2025

Chris

Clean room. All the front of the house staff were very friendly and helpful. Hotel was under renovation on the outside ,but we never heard any construction noise. The only problem but not a game changer was none of the ice machines worked.

Friends_and_family Friends

10/10

Exceptional

18 Dec 2025

Sylvia

Front desk staff was amazing ..Breakfast staff was amazing as well

Friends_and_family Family

8/10

Excellent

17 Dec 2025

Keith

Everything was as it should be.

Leisure Family

6/10

Pleasant

16 Dec 2025

Cherise

Yes for both

Leisure Partner

8/10

Excellent

16 Dec 2025

Karmel

Staff was amazing!! Very friendly and accommodating!

Leisure Friends

10/10

Exceptional

16 Dec 2025

faith

The breakfast was ok not much option. Due to the remodel I believe that's what the lady said. Parking was great! Only problem was the ice machine was working the first day we was there than it was broke the remaining of the stay. We were their for 4 days. Overall it was a great stay will do again.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Shane

Everything was good

Leisure Family

10/10

Exceptional

15 Dec 2025

David

The staff was really helpful and professional

Leisure Family_with_children

4/10

Poor

15 Dec 2025

Doug

The hotel is under construction. But I didn't feel like it should not provide the minimal necessities of a hotel. There was no ICE in the entire hotel. And there was no coffee at 3:00 in the afternoon. The shelves were pretty bare in the market. Our room was clean but lights didn't work on the bed.

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Fernando

Our stay was outstanding would definitely be staying there in the future!

10/10

Exceptional

14 Dec 2025

Sylvia

For the price everything was good..only thing was the ice machines are old and we couldn't find ice anywhere in the hotel but tue propertyus under renovation...staff was so friendly and helpful from the moment we checked in to the moment we checked out. Definitely will be back

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Candice

Romms very clean beds neatky made up. Staff amazingly wonderful. My stay at the hotel was one of the best

10/10

Exceptional

08 Dec 2025

Aundie

Very pleasant stay. The hotel was booked for the Big 12 Championship, and we were expecting pure chaos, but it was a great stay. The room was spotless clean, comfortable, and QUIET. The walls were so insulated - even with a sold out hotel we didn't hear other rooms, doors slamming, etc. We were in the area for a weekend trip with our kids, and we had a great time. Great hotel choice! Very friendly check-in clerk, and the view of the Christmas light park across the street from our 3rd floor room was awesome. My kids loved it!

Friends_and_family Family

2/10

Poor

03 Dec 2025

Kevon

I stayed on December 1-2. My stay was not a good experience at all. First the air conditioner was broken the room was hot and we could not get the temperature to drop. The shower only had cold water tried hearting up but never got hot was literally ice cubes wasn’t even able to shower. The television had a blue tint to it was very hard to see the tv. I’m glad that I only stayed one night because of it was multiple I would have complained and complained. Overall experience one of the worst hotels I’ve stayed at.

Leisure Family

6/10

Pleasant

24 Nov 2025

Fuad

The breakfast menue was cold and sometimes empty.

8/10

Excellent

18 Nov 2025

Carman

The room was very clean and the bed was comfy. The staff was pleasant and friendly

Leisure Family

10/10

Exceptional

17 Nov 2025

Hector Michael

It was ok. Tv did not work

Leisure Family

8/10

Excellent

05 Nov 2025

Eric

Good

10/10

Exceptional

04 Nov 2025

Jennifer

The front desk staff was amazing! I wish I could remember all their names so I could praise them individually. They all were so friendly and welcoming. From check in to check out and everything in between, they went above and beyond. What a wonderful team!

Leisure Family

10/10

Exceptional

04 Nov 2025

Marialaura

just got to say their customer service was so amazing and they’re so kind and friendly and outgoing, even though the hotel was under renovation, it still was a good place to stay and also the rooms were big. Yes it needed a little bit of light fixture that’s about it in our room but besides that everything was good I would definitely stay there again if I would come back to Arlington.

Leisure Family

10/10

Exceptional

04 Nov 2025

Priscilla

Staff is all so friendly!!!! Great location and nice rooms.

Leisure Friends

10/10

Exceptional

04 Nov 2025

WILLIAM

Don’t let the negative reviews sway you. This place is legit. Every front desk lady was so nice and treated us well! The rooms are clean and big! It’s convenient to everything. Will stay here again for sure

Leisure Family

10/10

Exceptional

30 Oct 2025

Eduardo

everything was great

Business_and_leisure Family

8/10

Excellent

26 Oct 2025

Julie

We had to change rooms upon arrival as it smelled very musty upon arrival. Second room was better but we learned we had to keep the air on to keep mustiness away. We had to request a room clean as it is not done daily. Breakfast was decent. We came for an extended stay after going to football game. Walkable to stadium. Hotel offers shuttle to stadium but it's a bit steep at $25pp

Partner

6/10

Pleasant

26 Oct 2025

Karen

Breakfast was fresh and parking was excellent

Leisure Self

8/10

Excellent

23 Oct 2025

Nicholas

Nice Staff

4/10

Poor

22 Oct 2025

Luis

Room ok
Not so goo
Fair
Fair

Business_and_leisure Friends

10/10

Exceptional

22 Oct 2025

eric

Great service

4/10

Poor

21 Oct 2025

Reimah

Facade was being renovated, but the exterior was a complete mess. Construction messy. We had rain and the roof leaked in the lobby so bad, they had to bring in giant bins to catch all the water. We had to use an alternate entrance, that was small and unsightly. The worst part was our room. It was what needed the renovation. It smelled like mold/mildew, the bathroom door squeaked terribly, the grout in the bathroom was stained (or dirty). We asked to be moved to a different room, which they accommodated, and our new room was better, but the facility is just old and is need of a complete re-do. It was a disappointing stay for sure.

Leisure Partner

8/10

Excellent

21 Oct 2025

Kami N

Friendly staff for the reception area. Friendly and full of smiles.
Breakfast staff lady was not so nice

Leisure Family

4/10

Poor

21 Oct 2025

Ronald

Clean room , staff great good , sat night two ran all night with ice in could sleep then on Monday morning machine working over head on my car started hammering around 7 am could sleep so my stay was not good

Partner

2/10

Poor

20 Oct 2025

Julio

We were so disappointed that there was no indication that the hotel was under renovation. There were big bins and buckets throughout the main entrance full of water dripping from the sealing so we had to be super careful walking bye so we wouldn’t get hurt. When housekeepers finally came to clean the room they only did the bed and put new towels. Don’t bother to vacuum floor.

And for the breakfast they kept running out of food and would get upset when asked if more was coming out. The TV in the room had a line going through the TV and although there were two TV’s there was only one remote so when turning one TV on the other would turn off. And the kicker to this whole trip was the hotel having an outdoor pool but not being open although the weather was in the 80’s on most days. Very disappointing as we particularly chose the hotel for the pool.

Leisure Family

10/10

Exceptional

20 Oct 2025

Joseph

Would stay again

2/10

Poor

18 Oct 2025

Catherine

The staff and breakfast was great but that was it. Our first room the A/C was broken so they gave us a new room that had smashed lamps, questionable stains all over the carpet, and broken glass on the couch. Then on the last night of our stay the battery in our door died so we were unable to enter our room for 90 minutes. The front desk could not get ahold of the on call staff to come open the door, so we had to use the tool they would have to try and open the door ourselves which we successfully did after trying for an hour. We asked if they could call a locksmith and they said that they could not so unfortunately the only way to get into the room was us trying to jimmy rig the lock ourselves. Then once we were in we could not leave our room without getting locked out, and it took them till 12pm when we checked out the next morning to fix the battery in the door.

Leisure Friends

8/10

Excellent

18 Oct 2025

Adrienne

..

Leisure Self

10/10

Exceptional

15 Oct 2025

Pamela

Friendly staff

We showed up early but Jonathan was a huge help. The whole staff was super helpful and friendly. Cathy helped us during breakfast. She had great customer service. But overall everyone was amazing, but Cathy and Jonathan stood out the most. The only problem we had was that the bathroom. Didnt lock.

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Nancy

Very good hotel
From a Family of 4

Leisure Family_with_children

2/10

Poor

13 Oct 2025

Ashley

They were renovating the facility but the outside was in very poor condition with trash everywhere. Our room stunk like cigarette or weed each night. There were ants in the bathroom and when housekeeping was requested they did not clean our room. Just made the beds.

Leisure Family

8/10

Excellent

12 Oct 2025

linda

Birthday party

The room was nice and clean and we had a birthday party in the room. Qua was wonderful at check in. We met the nice lady who prepared breakfast but woke up too late to eat.

Parking was poor and hard to do because of large construction equipment being stored in front of the awning and made it hard to back out of the handicapped parking spot.

The shower curtain in room 110 was 8 inches too long and caused my 89 year old mother to slip in the tub. She caught herself before falling to the ground.

Friends_and_family Family

4/10

Poor

29 Sep 2025

Kelly Brooke

This hotel is under construction and the front looked like a disaster. We actually thought the hotel was closed. Once checked in the hotel hallways were dirty and wallpaper falling off the walls. The AC unit in our sounded like a freight train coming through the wall ever 30mins. There was absolutely no water pressure in the shower.
Not restaurant or bar in site. Closest restaurant was at least 20 min walk. I don’t mind the walk but a bit ridiculous.

Leisure Family

4/10

Poor

28 Sep 2025

Samantha

The staff was very pleasant and attentive however the hotel was under renovations so that was an inconvenience to use alternate doors further from my room. The entire hotel smelled like mildew, my room was hot and AC didn’t cool to a comfortable temp of my liking until 3rd day which was the day I left. Breakfast was also disgusting, eggs should not be watery and bread products were stale. I will not be bringing my family back to this hotel.

Friends_and_family Family

6/10

Pleasant

22 Sep 2025

Henry

friendly staff. not so clean carpet or smell in the room (musky?). No lockbox in the room. Free breakfast included but limited selections. Has laundry machines and dryers in the exercise room.

Business

8/10

Excellent

22 Sep 2025

Cathy

Friendly Staff

The staff is very friendly and very accommodating. We stayed overnight for the Rangers game. I thought the beds were comfortable and the breakfast was good. The problem was some stains on the carpet.

Friends_and_family Family

10/10

Exceptional

22 Sep 2025

Erik

Very friendly staff and very clean

2/10

Poor

21 Sep 2025

Gabriel

The room was clean, but when arrived the entire property was under construction. They had multiple tenants that were staying there smoking marijuana on property and in hotel rooms. Smelt like backed up sewage

Leisure Family_with_children

2/10

Poor

18 Sep 2025

Catherine

Property under construction and we were not told when booking. There wasn’t even a clear way to find the entrance and we thought they might be closed. One of the elevators didn’t work and no sign was posted.

4/10

Poor

17 Sep 2025

Paul

This property is under a total exterior renovation.

10/10

Exceptional

15 Sep 2025

Bonnie

Very nice place to stay

Leisure Family

10/10

Exceptional

14 Sep 2025

travis

Front Desk was very welcoming. Property is close to AT&T stadium.

Leisure Partner

4/10

Poor

12 Sep 2025

Myesha

The room was extremely hot the ac read 73 when we checked in but it had to be every bit of 80 degrees in there during the night I put the ac on 68 because I couldn’t stand the heat in the room .. around 2:30 am I decided to call the from desk and ask for help he stated he could only provide a box fan and he couldn’t move us because we were checking out that morning . During breakfast I asked for help again and the morning staff was unaware of what was going on in my room . I should have not stayed considering they had construction going on but i gave them the benefit of the doubt! Never again that made my stay terrible .. oh and not to mention someone else’s long hair in the shower !

Leisure Partner

2/10

Poor

11 Sep 2025

Lindsay

Under construction & dirty

Business_and_leisure Family

10/10

Exceptional

10 Sep 2025

Dani

The Trolley to Globe Life Field was an unexpected treasure. Everyone at the hotel was friendly. The breakfast was great. Renovations were underway, so it will probably be better yet.

Leisure Family

10/10

Exceptional

09 Sep 2025

Andrew

Staff was very friendly and facility was clean. Very convenient location to Globe life field.

10/10

Exceptional

09 Sep 2025

Frank

Looked forward to breakfast so much to choose from, our room was clean and beds were comfortable. Staff were friendly and helpful.

Leisure Family

6/10

Pleasant

08 Sep 2025

Hillary

There was no mention of construction when I booked and I have to say, I wouldn't have minded a little construction but there was no clear way to get to the front lobby and even the side doors were blocked part of the time. The whole space felt really sketchy as if something might collapse at any time.

Leisure Partner

6/10

Pleasant

07 Sep 2025

James

Construction

Parts, including entrance, are under construction with workers everywhere and starting early on Saturday just outside the window.
Room are nice but have very little sound proofing.

Friends_and_family Family

10/10

Exceptional

06 Sep 2025

Briana

Convenient to stadiums n six flags

8/10

Excellent

04 Sep 2025

Crissy

I enjoyed my stay the hotel was quiet and clean. However the hotel could use some renovations and there was construction going on outside so I believe they are working on these things. I was there for the Chris Brown concert and a shuttle company by the name of Paula's Shuttle Service provided excellent service and got me to and from the concert.

Leisure Friends

10/10

Exceptional

03 Sep 2025

Leslie

We stayed at SpringHill Suites in Arlington for the Chris Brown concert and really enjoyed our stay! The hotel was clean, comfortable, and conveniently located near the venue, which made everything super easy. The staff was friendly and helpful, and the atmosphere felt welcoming from the moment we checked in. We’ll definitely stay here again the next time we’re in Arlington!

Leisure Family

2/10

Poor

01 Sep 2025

Michele

When I arrived to that hotel I was assigned room number 323! I went in the room, the ac was on 67 & it was blazing hot & stuffy! I POLITELY & GENUINELY advised the lady @ the front desk & she switched me to room 341, all while acting annoyed! RM 341 was even worse in temperature and YES the ac was on & it had a mildew dirty smell! When I went back to complain, because it’s no reason I should make an exception to stay in filth with my grandkids and daughter, the young lady with the red wig on became very irate, belligerent, aggressive & started trying to attack ME as she was complaining that MY ENERGY was off! She threw the office phone at me! She called me all kinds explicit names. In the midst of all this, this lady was legit trying to attack me & the janitor/housekeeper had to hold her back from hitting me. She should never be allowed to greet another customer if she can’t handle complaints. I requested to cancel my own room & in conversation with someone else I stating I was going to The Sheraton! She then mumbled “Them rooms at the Sheraton too got d£¥men expensive & you won’t get in there”. This was by far the most degrading & disgusting hotel experience I have ever encountered & I will never ever not ever make an exception to book at a another Marriott Affiliated hotel. It was beyond nasty and utterly disgusting. & the mere thought that she felt I should have okay with her actions was even worse.

Friends_and_family Family

8/10

Excellent

23 Aug 2025

clarice

They had good customer service. It was a good space and very clean.

Leisure Partner

10/10

Exceptional

21 Aug 2025

Teresa

Fantastic check-in experience

The wonderful greeting and kindness of our check-in was a real blessing on a tough day. We were spending the night close to hospital for a very ill family member. The clerk made the day much lighter and it was so appreciated

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

Rahyne

Went for a concert and they had an option for a shuttle service to and from globe life stadium!

Leisure Family

4/10

Poor

19 Aug 2025

JENNIFER L

Pool was filthy and closed most of the time, no towels were stocked either.

4/10

Poor

17 Aug 2025

Roya

Beds were comfortable and breakfast was good and that's the best thing I can say about this stay. I called on check in day at 10:45 am to see if we could get a 2 hour early check in and how much it would be extra. The woman on the phone told me no charge but it would depend on availability and to call back after noon. I called back at 1:15 pm and a young gentleman named Jonathan said yes a room would be ready at 2pm. We get there and people were checking in right and left then i get up to the counter and a female employee jumps in and says nope check in is at 3pm. I told her I was told our room would be ready at 2 and it was 2. She said well he shouldn't have told you that, sorry. Which okay he made a mistake but they continued to check other people in but would not check us in. Then finally they told us at 2:30 that we could check in. We get up to the hall our room is on and ice machine is broken. Go into our room and there is not one working light in the sleeping area. There were lights on nightstand and on the bed itself but none of them worked. They gave us 3 towels even though we were a party of five. This is the most unprofessional and worst Marriott hotel I have ever stayed at. I will not be back.

Leisure Family

8/10

Excellent

17 Aug 2025

Verified traveler

Everything was clean and the food was good, the only thing that we we’re disappointed in was that we booked this specific hotel to get in the pool and it was closed..

Friends_and_family Family

10/10

Exceptional

14 Aug 2025

Roberto

The breakfast was great!

2/10

Poor

11 Aug 2025

Jeffery

Better Options Nearby

The hotel looks nothing like its online image. When arriving, I thought we were in the wrong location due to the view of the hotel. Upon entering to check in, we noticed the hotel lobby was dirty and had a very poor smell.

Upon entering our room, we saw chucks out of both sides of the door which appeared as someone had used a crowbar on it. The room was also not put together, dirty, and smelled poorly. Due to the cleanliness and unsafe feeling, we immediately checked out and booked a hotel nearby.

Partner