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University Inn Boiling Springs

Charlotte - NC · United States

428 East College AvenueView location

8.6/10Excellent523 Reviews
Cleanliness8.6/108.6
Service9.0/109.0
Comfort8.4/108.4
Condition8.2/108.2
Neighborhood8.6/108.6
Amenities8.0/108.0
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About University Inn Boiling Springs

Enjoy a pleasant stay off US-74 in Boiling Springs, NC, at our dog-friendly University Inn. Discover all that western North Carolina has to offer thanks to nearby attractions like Gardner-Webb University, Shadyside Dragway and the scenic Broad River Greenway.

At the hotel, you can take advantage of amenities that range from free WiFi and free parking to our refreshing indoor pool and complimentary continental breakfast. We offer a business center so you can keep up with work and a well-equipped fitness center to accommodate your exercise routine.

Cozy guest rooms come complete with a flat-screen TV, microwave, refrigerator and coffee maker. Grab a bite to eat at any of the delicious local restaurants or stock up on travel goods at nearby shopping centers.

You can also find local businesses like Duke Energy, Clearwater Paper Corporation and Schletter Inc. Plus, you can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards Program.

Read more about this hotelShow less

When you stay at University Inn in Shelby, you'll be near the airport, within a 5-minute drive of Boiling Springs Historical Museum and Gardner-Webb University. This hotel is 1.2 mi (2 km) from Dover Memorial Library and 1.6 mi (2.5 km) from Paul Porter Arena.

Make yourself at home in one of the 51 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Masks are compulsory at the property for guests without full COVID-19 vaccination Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of USD 100.00 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 9:00 AM to 10:30 PM.
    • Masks are required in public areas for unvaccinated guests.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
    • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
    • Masks are required at the property for guests without COVID-19 vaccination
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 45 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Early check-in fee: USD 45 (subject to availability)
    • Late check-out fee: USD 45 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Boiling Springs Historical Museum 1.5 km / 0.9 mi
Gardner-Webb University 1.9 km / 1.2 mi
Dover Memorial Library 2 km / 1.2 mi
Paul Porter Arena 2.1 km / 1.3 mi
John Henry Moss Baseball Stadium 2.5 km / 1.6 mi
Ernest W. Spangler Football Stadium 2.7 km / 1.7 mi
Shelby City Park 11.4 km / 7.1 mi
Lake Houser 11.4 km / 7.1 mi
Honeysuckle Park 11.7 km / 7.2 mi
Shelby City Carousel 12.2 km / 7.6 mi
Don Gibson Theater 12.9 km / 8 mi
Olde Tyme Courtsquare Opry 13.1 km / 8.1 mi
Cleveland County Arts Council 13.2 km / 8.2 mi
Earl Scruggs Center 13.2 km / 8.2 mi
Cleveland County Historical Museum 13.4 km / 8.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 53
  • Number of floors (main building): 2
  • Suites: 3
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg) not available in all roomsExtra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
Show 13 more facilities & services
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • LaunderetteExtra charge
  • Fireplace
  • Printer
  • Fax
  • Continental breakfast
  • Deposit on arrivalExtra charge
  • Early Check-inExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    University Inn Boiling Springs

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible-Queen Size BedDouble or Twin • Accessible-Queen Size BedDBT.H6-QN

    Photos are not available for this room type.

    University Inn Boiling Springs

    Double or Twin Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 20 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable2 photos

    University Inn Boiling Springs

    DOUBLE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Microwave
    • Hairdryer
    • Desk
    • Tea and coffee making facilities
    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    University Inn Boiling Springs

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 20 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable3 photos

    University Inn Boiling Springs

    SUITE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 20 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    University Inn Boiling Springs

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    University Inn Boiling Springs

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    University Inn Boiling Springs

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    University Inn Boiling Springs

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    University Inn Boiling Springs

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 20 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable2 photos

    University Inn Boiling Springs

    DOUBLE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Hairdryer
    • Fridge
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    University Inn Boiling Springs

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 1 Bedroom • 20 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable2 photos

    University Inn Boiling Springs

    DOUBLE Accessible-Queen Size Bed

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    University Inn Boiling Springs

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    University Inn Boiling Springs

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 20 m²SUI.KG-2
    SUITE KING SIZE BEDPhoto unavailable3 photos

    University Inn Boiling Springs

    SUITE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Room amenities

    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 20 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable2 photos

    University Inn Boiling Springs

    DOUBLE Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about University Inn Boiling Springs

8.6
Excellent
523 Reviews
Cleanliness
8.6 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.2 /10
Neighborhood
8.6 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
Amanda
Nice clean rooms. Nice staff. Good price for the room.
10/10
Exceptional
07 Jul 2026
William
Great place to stay when going to ShadySide Dragway!
Friends
8/10
Excellent
06 Jul 2026
Margarett
The room was really clean and spacious and the staff was amazing.
Partner
10/10
Exceptional
03 Jul 2026
Travis
Room was great for the price. Front desk clerk was very pleasant and recommended a great burger place for dinner.
Friends_and_family Family
8/10
Excellent
01 Jul 2026
Briana
Needed a two night stay to visit family in the area. The staff is phenomenal. The biggest reason for my review is to announce that I appreciated them greatly. Super friendly, good conversation and patient. My husband, two children and I fit comfortably in the two queen bed room. My mother had to purchase her own room due to fire safety (completely understandable). We swam in the pool the first night but did not stay in long due to an overwhelming smell. A chemical, pungent odor is how I can describe it. Not terrible, but not my favorite. Hot tub did not look like it was bubbly and worth getting into. Super quiet atmosphere. My husband had an eerie feeling. It didn’t bother me. While the rooms were neat and made up, I did not feel clean sleeping there. The blankets felt scratchy so I would suggest bringing your own. But it had amenities that others did not have in the area. The outdoors are beautiful there! There are picnic tables in the back to have lunch and what not.
Family_with_children
10/10
Exceptional
30 Jun 2026
Thomas
Breakfast was limited in choices perhaps pastries and/or donuts could be added
Family_with_children
10/10
Exceptional
26 Jun 2026
Rey
My stay was comfortable & quiet. Front desk staff was helpful & friendly throughout my stay. Room was clean & well maintained. Truly have nothing negative to say.
Family_with_children
8/10
Excellent
08 Jun 2026
Keri
I recently stayed at the University Inn in Boiling Springs, NC and it was a great experience. It seemed to be an older hotel but he rooms were clean, spacious, and well-maintained, with comfortable beds and modern amenities. The staff was friendly, professional, and always willing to assist with any requests.
The hotel's location was convenient, with easy access to nearby attractions, restaurants, and transportation. I also enjoyed the complimentary breakfast, which offered a good variety of fresh and tasty options.
What stood out most was the excellent customer service and attention to detail that made my stay comfortable and enjoyable. I would highly recommend this hotel to anyone looking for a pleasant and relaxing stay, and I would gladly return in the future.
10/10
Exceptional
01 Jun 2026
Curt
Close the the track, stag was very helpful.
Family
4/10
Poor
31 May 2026
April
The staff was nice, the wifi was fast, and everything had been cleaned very well when we arrived, but by the end of our five-day stay, there was a lot of black mold growing on the walls (and even in the toilet bowl). There was no fan in the bathroom, and it was so humid that our towels didn't dry at all (like, wet towels to dry off on following the first use). Even our clothes and papers felt damp by the third day. This feels like a pretty serious health hazard for folks who are sensitive to mold, and it can't be good for anyone, really.
Family_with_children
6/10
Pleasant
28 May 2026
Ronald
It was rainy during my visit. The room had the sent of a nursing home. The bed covers looked like they had stains on them. The room and beds were otherwise nice. It was super convenient to visit Gardner-Webb University.
Family
10/10
Exceptional
26 May 2026
Ted
This was my second visit to this establishment and there’s not a single thing that could be said in a negative light. I would absolutely recommend this first and foremost to anybody.
Self
6/10
Pleasant
25 May 2026
Dan
Black mold in the shower, on the walls and shower upper area.
Sink plugged up and wouldn’t drain.
Had to ask at front desk for clean towels as needed.
Carpet in room had not been vacuumed anytime recently found plastic tag retainers on the carpet. Terrible “FREE BREAKFAST ITEMS”.
Air conditioner housing rattling when a/c was running.
As positive notes: easy check in,
Room was quiet.
Family
10/10
Exceptional
22 May 2026
Steve
Very quiet and overly nice, a lot more than I expected
Self
2/10
Poor
20 May 2026
Khadija
Mold in the bathroom, spots on bedspread .. Last time staying here
Friends_and_family Friends
10/10
Exceptional
18 May 2026
Ted
I love the overall look of the entire property. It has a very appealing aesthetic. The room was comfortable and inviting, definitely one of the best options in the area. The only thing that was a very minor inconvenience was the TV was not a smart TV other than that, this was great.
Self
6/10
Pleasant
09 May 2026
Bryan
Note: No elevator. You’ll be carrying your baggage up to 2nd floor.

Breakfast was lacking any low carb/low sugar options. Basically waffles toast and yogurt.

The clerk apologized that the drink and snack machines were poorly stocked -an ongoing issue.

The spreads on the beds had dirty spots on them. And strange stains on the bathtub porcelain.

Overall not a poor location, but it just appeared tired and dated.
4/10
Poor
04 May 2026
Stanley
Whole place is dated. Room was old, and \"patched up\" in several places. They didn't replace towels or clean the room the whole week. We asked for housekeeping service and they came and only made the bed, and gave us a few towels. They didn't clean the bathroom, or even empty the garbage cans. The breakfast bar had no proteins, only cereals and breads. The hot tub did not get hot, and most evenings the pool and hot tub were closed well before the posted closing time. We were in town to visit our grandchildren, and were hoping to bring them back to the hotel pool. The hotel charges $30 per non registered guest for 2 hours of pool use, which is ridiculous, especially when the place was empty. The owner is quite obviously trying to save money instead of spending money to make it better to get more people to actually want to stay there. I would not stay there again. There are much better places in Shelby.
Family
10/10
Exceptional
30 Apr 2026
CARRIE
Always a great place to stay.
10/10
Exceptional
29 Apr 2026
MARTINA
They had a very friendly staff!
Family
10/10
Exceptional
26 Apr 2026
Elaine
Check in was quick and simple. Staff very friendly and professional. Room was clean, comfortable, and well maintained. Will definitely book again.
Self
10/10
Exceptional
26 Apr 2026
Michael
Room was very nice, large, comfortable and clean. Good breakfast. Very friendly staff. Only complaint was hot tub which was not warm enough nor were the jets active as they should be. Good value.
Family
10/10
Exceptional
22 Apr 2026
Kevin
Room was clean, breakfast was very simple but good. The staff was great.
Self
2/10
Poor
18 Apr 2026
Chasity
What hot tub? I don’t even want to give this place one star! They had to switch my room 4 times , first room air was broken so was the tv. Next room smelled like bug spray so strong it made my eyes burn. Tv also broken. Third room tv broken air broken smelled of bug spray none of these rooms was clean. Every bed had stains and dirty sheets the WiFi didn’t work and the breakfast was cold I paid way to much to stay in that crappy hotel. Not to mention my wallet was stolen by housekeeping I was told it was never found untill the house keeper swiped my card at the gas station
Friends_and_family Family
10/10
Exceptional
17 Apr 2026
Theresa
The room was very quiet and clean the staff were very nice and friendly
Family
10/10
Exceptional
14 Apr 2026
Christy
The desk clerk was amazing! Very informational.
Family
8/10
Excellent
12 Apr 2026
William
Everything was fine
8/10
Excellent
30 Mar 2026
Linda
This property recently changed ownership and it appears that the new owners are making improvements. Overall it's a clean and reasonably priced place to stay. Yes, I would stay there again.
Friends_and_family Family
8/10
Excellent
20 Mar 2026
Jylan
Yes
10/10
Exceptional
09 Mar 2026
Crystal
Overall great
Partner
6/10
Pleasant
27 Feb 2026
Jan
Room was clean and bed was comfortable. We stayed specifically because they had a hot tub which we were looking forward to after a full day of driving. Half the jets worked, which was disappointing.
Partner
10/10
Exceptional
31 Jan 2026
Roy
The manager was nice to help us print off my sons resume. Great service.
10/10
Exceptional
24 Jan 2026
Elaine
Staff, check in, clean room, and breakfast was great! Would recommend and definitely would stay again.
Leisure Self
10/10
Exceptional
30 Dec 2025
Lydia
Indoor heated pool and jacuzzi! Hiotel was cleqn, staff were friendly and knowledgeable of the area. Room was larger than expected. Bed qas comfortable!
Leisure Partner
8/10
Excellent
28 Dec 2025
Debra
Hot tub was hot enough. Jets we not very strong. Breakfast options were very limited. We chose to go to the pancake house.
Partner
10/10
Exceptional
27 Dec 2025
Verified traveler
Room was clean and inviting. Would book it again without hesitation. Have a new owner and plan a complete redo
Leisure Family
10/10
Exceptional
19 Dec 2025
Thomas
Excellent stay. Clean room, heater works well, water runs hot, quality tv with many channels. Pool and hot tub was great, staff was friendly, check in was quick and easy. Appreciated they put me away from other guests so i didn't have to worry about noise. Even had a nice little continental breakfast.
8/10
Excellent
08 Dec 2025
John
Was a good stay
10/10
Exceptional
02 Dec 2025
Marshall
The room was spotless and the man checking Us in was beyond polite. I would definitely recommend!
10/10
Exceptional
01 Dec 2025
William
YES
Leisure Self
8/10
Excellent
11 Nov 2025
Andy
Nice place
Business
10/10
Exceptional
08 Nov 2025
Jorge
Great place to stay in Boilings Springs! Go dawgs!
Leisure Family
6/10
Pleasant
21 Oct 2025
Chad
Had rent an extra room just for my son. Had a suite but son wasn't allowed to stay with us. Only two people per suite. Turned into 280$ a night stay
Friends_and_family Family
6/10
Pleasant
20 Oct 2025
Jan
Hotel was okay but pretty old. Musty, heavy perfume smell, enough to have to change rooms.
Rooms were okay, check in staff was great. Didn't use any amenities, so can't speak to those.
Biggest problem was the lighting. It was so poor over the mirror, putting on makeup or anything else needing a reflection was poor. Couldn't see anything. Pretty major for a woman getting ready for an event.
Partner
10/10
Exceptional
18 Oct 2025
Charlotte
The breakfast was good ,Did not use hot tub
2/10
Poor
05 Oct 2025
Mary Jo
There was trash left behind from the previous guest. I saw multiple types of bugs in the room. The room smelled. There were no restaurants on the premises as stated. The room was dusty. The towels were small and thread bear. $150.00 deposit. Horrible experience. Confederate flags everywhere!
Business Family
8/10
Excellent
29 Sep 2025
Jayson
Simple and clean
8/10
Excellent
28 Sep 2025
James
Excellent
10/10
Exceptional
19 Sep 2025
Robert
Great hospitality at front desk
10/10
Exceptional
13 Sep 2025
Robert
Awesome staff, clean, great area
Business_and_leisure Family
8/10
Excellent
07 Sep 2025
Michael
Had a great stay. The only thing I would change is the size of the tv. It was extremely small for the size of the room. TV's are cheap now so I would definitely upgrade to a larger size for that room (202). Other than that, I will be back.
Self
10/10
Exceptional
26 Aug 2025
Darlene
Will definitely stay there again
10/10
Exceptional
23 Aug 2025
Verified traveler
Very personable staff. Clean.
Friends_and_family Family
8/10
Excellent
29 May 2025
Teresa
Hotel was pretty. However it had a very old musky smell throughout. Not many extras in the room such as cups in the bathroom etc.
Friends_and_family Family
2/10
Poor
16 May 2025
Kathy
I had to cancel due to i correct info given by Expedia so I need my money refunded asap
Leisure Self
2/10
Poor
15 May 2025
Donald
They started replacing the roof around 6:15am with no warning from the staff.
10/10
Exceptional
13 May 2025
Sharon
I stay here every time I visit my grandson
Leisure Family
10/10
Exceptional
11 May 2025
Christina
We had an amazing stay! It’s our third time staying here
Friends_and_family Family
2/10
Poor
07 May 2025
ANGELA

Very bad

Washroom was dirty. Bathtub tap was leaking all during the stay. At 6:00 am, roofers showed up a woke us all up with the noise from them working. Very unprofessional and unacceptable.
Friends_and_family Family
10/10
Exceptional
30 Apr 2025
Denise
It’s fine
Leisure Self
8/10
Excellent
30 Apr 2025
Chrystal

Nice hotel staff

My 2 adult children and I drove to the Shelby area for a funeral. It was an 8 hour drive. The hotel staff was amazing and let us check into our room early. We arrived on Friday and left Sunday. The only issues we had were due to no fault of the hotel or staff. A guest apparently booked several rooms and had a child's birthday party in the indoor pool area. Due to the volume of parents and children, we were unable to enjoy the pool area which was disappointing. Friday was not the issue but the pool was completely full all day and into the night on Saturday. Also due to having a full hotel over the weekend, no breakfast was available.
Friends_and_family Family
4/10
Poor
27 Apr 2025
Denise
Pool was not clean and not clear. Most items at breakfast buffet were out of order or not in stock. Old facilities with remotes held together with tape. No clean towels available when requested from front desk. Outside yard was not well kept, and trash cans overflowing
Leisure Family
8/10
Excellent
27 Apr 2025
Chasity
Everything was great
Family
2/10
Poor
17 Apr 2025
Wesley

Not good.

Not good, old hotel, smelly, bed bugs...
Business
10/10
Exceptional
12 Apr 2025
CARRIE
This place nice and staff are helpful and super friendly
4/10
Poor
10 Apr 2025
Verified traveler
Breakfast was poor., selection maintenance.
Leisure Partner
10/10
Exceptional
07 Apr 2025
Nicole
Front staff Chris at night he was amazing! Check in was so easy , staff was all around amazing. The room staff was great and the pool and hot tub was so relaxing I give it a 10/10
10/10
Exceptional
06 Apr 2025
Sharon
The staff is very nice it is clean and it close to drive into Shelby also the indoor pool for my grandson.
Leisure Family
8/10
Excellent
30 Mar 2025
Susan
Overall good syay clean rooms
10/10
Exceptional
27 Mar 2025
MARVINA
The staff was very nice an helpful
Business_and_leisure Family
10/10
Exceptional
07 Mar 2025
Juliett
Very friendly staff!
Business_and_leisure Family
10/10
Exceptional
02 Mar 2025
Kelpys
It was horrible
Leisure Family_with_children
6/10
Pleasant
01 Mar 2025
Josee
Two floors and no elevator is not a normal situation as travellers often carry big suitcases.
Carpets in rooms are not ideal and hopefully will be removed at next round of renovation.
Way too expensive. It is taking advantage of little competition in the sector.
Leisure Family
6/10
Pleasant
16 Feb 2025
Georgianna
Great hotel, very unique, overall decent but their beds and bedding need a lot to be desired
2/10
Poor
16 Feb 2025
Freddy Ignacio
Only reason to stay here is if visiting GWU. They take your CC for incidentals and there is no services offered at hotel. Hairdryer caught fire and they offered no apology when the manager came in. Night team did show some compassion. I took the hairdryer down stairs. I think it was already faulty because it was un plugged. Needed to sleep with windows open because of the fumes. No screens in windows so glad nothing flew in.
Leisure Family
10/10
Exceptional
16 Feb 2025
Charles
Love it
Business Family
10/10
Exceptional
15 Feb 2025
Ronald
Nice quiet area
Close to restaurants
Business Self
10/10
Exceptional
27 Jan 2025
Ronald
Stayed here for work
Business Self
6/10
Pleasant
26 Jan 2025
richard
Hotel is close in proximity to meeting destinations. Clean and warm. Needs updating.
Leisure Family
8/10
Excellent
23 Jan 2025
Theresa
Indoor pool in the middle of winter. The grandkids were so happy.
Leisure Family
10/10
Exceptional
19 Jan 2025
SHAWN
Perfectly comfortable little spot.
2/10
Poor
11 Jan 2025
Terry
Did not get to stay because of snow storm and expedia would not change dates
10/10
Exceptional
02 Jan 2025
Yolanda

Hidden Gem

This was a very nice and friendly place to visit and stay The staff was very, very helpful and Pleasant the food was good. The pool in the Jacuzzi we enjoyed our little getaway.
Friends_and_family Family
8/10
Excellent
06 Dec 2024
Claude
Stay was fine. Vending was out of water and Sprite. Vending only had cinnamon buns. A big let down. Breakfast area had a 94.5 rating. Less than desirable.
Friends_and_family Family
10/10
Exceptional
02 Dec 2024
Yvette
It’s where in the woods its real dark out there
Leisure Family_with_children
6/10
Pleasant
27 Nov 2024
Verónica
The breakfast was included but was poor. Many things where brocken.
Business Family
10/10
Exceptional
16 Nov 2024
Melody
Beautiful area, but not near anything. The staff is super helpful. There is no elevator, so be mindful of your luggage needs! Large, comfortable rooms, with fridge and microwave.
Leisure Self
10/10
Exceptional
11 Nov 2024
Mary

Great place to stay.

Check in was easy. Staff was helpful. The room was comfortable and clean. The hotel was quiet.
Friends_and_family Family
10/10
Exceptional
09 Nov 2024
david
Nice place in a nice location.
Leisure Self
8/10
Excellent
03 Nov 2024
Calvin
Everything was as advertised, friendly staff, clean, quiet, convenient for my needs, good coffee too, I'll be back
8/10
Excellent
01 Nov 2024
henry
Firm beds that permit very good sleep. Remote didn’t change the channels. And the channels have decimals like 99.1 and 99.2. Couldn’t change the channel from the tv either. Convenient if you are visiting GWU.
Leisure Family
6/10
Pleasant
30 Oct 2024
Anna
Marijuana smell
Leisure Self
6/10
Pleasant
25 Oct 2024
Lucas
The bed was very uncomfortable.
Leisure Family
8/10
Excellent
21 Oct 2024
Thomas
Someone needs to check the coffee, waffle mix, coffee additives regular. and other foods and drinks in the breakfast area. Like ever ten to fifthteen minutes.

I asked for a room on the second floor when I reserved my room and ended up with a room on the first floor, next to the vending machines, Why?

Could not find a newspaper as advertized in the hotel describe on any of the three day I stayed. A sunday newspaper would be nice in the lobby

Over all, The hotel was nice to stay at
Leisure Partner
10/10
Exceptional
21 Oct 2024
Mary Lou
No complaints
Leisure Friends
6/10
Pleasant
20 Oct 2024
Marilyn
People were nice. Facility is outdated. Breakfast is included but terrible. Has an unusual smell. Facility was safe.
10/10
Exceptional
14 Oct 2024
Jeff

3 nights at the AmericInn

2nd time I've stayed at this hotel now while visiting my daughter at GWU. Only a few minutes drive to the university and the centre of boiling springs. Easy check-in and the staff and super helpful and will assist you with any questions.

Rooms are large and well equipped with microwave and fridge as well as iron and ironning board. The house keeping staff also do a great job of cleaning the rooms each day.

The hotel is silent at night and the included breakfast i also found to be perfectly fine. There is also fresh coffee available 24hrs.

Excellent value for money
Friends_and_family Friends
10/10
Exceptional
14 Oct 2024
Horacio
Friendly staff
Business Self
10/10
Exceptional
08 Oct 2024
Cheryl
Staff was very friendly and welcoming. The room was very clean and the bed was comfortable.
Leisure Self
10/10
Exceptional
06 Oct 2024
Crystal
Staff was really welcoming and helpful. Really enjoyed our stay.
Business_and_leisure Family

Location & surroundings

University Inn Boiling Springs
428 East College Avenue, Boiling Springs, United States

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University Inn Boiling Springs

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