Treecasa Resort

10/10

Exceptional

06 Apr 2026

Yoona

This hotel was AMAZING! For anyone who has accessibility issues, I would contact the hotel in advance and ask to have a room near reception/the pool. We actually timed it once and the walk was over 4 minutes to our cabin and there were lots of stairs. We're all able bodied so it was fine but I can imagine this would be difficult for some. The restaurant food was delicious. The breakfast was a buffet and it was amazing. We had 1 dinner onsite on our last day and all the food was incredible but it's significantly more expensive than eating in San Juan Del Sur. Most days, we went into town to grab a late lunch or fried chicken or street meat for dinner later. All in all, it was incredible. The pools were super fun, my kids loved the water slide and the waterfall jump. We saw howler monkeys. Watch for the monkey poo on the deck. The staff do a good job cleaning it up but it's still there sometimes. The horseback riding from the property isn't crazy expensive, it was like $46/horse, which was very reasonable. I had already booked a private tour through someone else so we stuck with that. The room does have an inventory that you're supposed to review within 3 hours of checkin, the bowls and drapery rod were missing from our room so I reached out to them. The front desk use WhatsApp and are very responsive. Also, something to note, the power went out 3 times during our visit, only 1 time was it for over 30 minutes, the other two times were short. Just something to know.

Family_with_children

10/10

Exceptional

05 Apr 2026

Danay

Best hotel in San Juan del sur. The cleanliness is a 10/10. I stayed in two different cabins and they were immaculate. The staff is wonderful, the drinks, the food, everything is 10/10 in my opinion. My family and I LOVED everything.

Family_with_children

10/10

Exceptional

04 Apr 2026

Manuel

Great service, a beautiful view, and delicious food. The room was impeccably clean, and my wife and I loved every minute of our stay!

10/10

Exceptional

04 Apr 2026

Emily Isabel

Beautiful resort. We ended staying in Casa de Árbol and it was the only one on the property and it did feel special.

Partner

10/10

Exceptional

04 Apr 2026

Katia

Este lugar está muy hermoso, limpio, y el servicio al cliente fue excelente.
Me quedé de lunes a viernes con mi hija de 12 años, y luego mi papá llegó con su esposa, mis dos sobrinos a mediado de la semana y todos quedamos encantados con el teatro que nos dieron.
Todos los trabajadores se ven contentos de trabajar allí y se nota como todos tratan a los clientes.
Los cuartos son muy cómodos y los mantienen limpios.
Los recomiendo 100!
El lugar es muy bonito. Gracias a TreeCasa y team por todo!

Family_with_children

10/10

Exceptional

27 Mar 2026

Danay

I absolutely LOVED this hotel. I loved it so much, I canceled our next city to stay here a little longer. The food is amazing, the drinks, the staff. The hotel is very, very clean, I booked two different cabins and they were immaculate. My husband and children loved everything and so did I. I would definitely come back.

Family_with_children

8/10

Excellent

15 Mar 2026

Tomasz

Great stay would recommend 2-3 nights max because it's very secluded.

Family_with_children

10/10

Exceptional

04 Mar 2026

Helen

It's a really beautiful property with amazing rooms. There's a new infinity pool area that faces the Pacific Ocean and the skyline (including the statue) of San Juan del Sur. The breakfast spread in the morning is amazing! I also liked the dinner options (pizza night on Wednesday and fresh mahi mahi from the coast).

Leisure Self

10/10

Exceptional

23 Feb 2026

Fatima

Excellent service, safe, beautiful pools and sunset views, and excellent food at restaurant. An amazing experience- waking up in the trees, watching monkeys, a serene tranquil spot in nature. Car or side by side recommend as far from center of town and limited shuttle times only available. I will definitely return! Thank you for an excellent, truly extraordinary, experience!

Self

10/10

Exceptional

19 Feb 2026

VICTOR

Wo derdul

Leisure Self

10/10

Exceptional

19 Feb 2026

Dayna

Room was gorgeous

Friends_and_family Family

8/10

Excellent

08 Feb 2026

Jennifer

The place is absolutely beautiful but the service was lacking.

Leisure Partner

6/10

Pleasant

05 Feb 2026

Fernando Santiago

Le falta coordinación para darte información

10/10

Exceptional

02 Feb 2026

CLaudia

Room was clean with nice amenities. It was so peaceful, we really enjoyed our stay.

10/10

Exceptional

01 Feb 2026

Irania

We love it, it was one of the best places we have ever been, we saw monkey, the food and service was amazing. We are so happy and we are looking forward to returning

Partner

10/10

Exceptional

26 Jan 2026

Monika

This stay is spectacular! The staff are exceptional, food was delicious and the resort is one of a kind. The rooms were clean and beautifully decorated, waking up to howler monkeys outside our patio in the trees was very memorable. The pools, waterslide and waterfall drop were so much fun. Our stay included breakfast and it didn’t disappoint. I would highly, highly recommend this stay.

Leisure Partner

6/10

Pleasant

24 Jan 2026

Juan Carlos

La piscina muy fria. Habia tanto viento que se sentia que se iba a caer la cabina.
Servicio muy bueno, instalaciones bonitas

Leisure Family_with_children

6/10

Pleasant

23 Jan 2026

Andrea

The 3 star rating is for the lack of lighting on the hotel grounds at night, which made finding the reception desk very difficult. The extra blanket was scratchy & very thin. There are no signs that you can see at night. The room is spacious, cool & comfortable. Breakfast is included & delicious. Staff is friendly. If you have limited mobility this is not the place for you.

Leisure Partner

10/10

Exceptional

16 Jan 2026

Rhys

Overall amazing stay, very unique and beautiful spot and great staff!

Leisure Family_with_children

10/10

Exceptional

13 Jan 2026

Salatiel

The resort was amazing an experience you cant put in words waking up to monkeys great breakfast drinks and exquisite service.

8/10

Excellent

08 Jan 2026

Drew

The resort was spectacular. The pools were fun. The grounds were beautiful. The restaurant was just okay. We had a better selection and dramatically lower prices in town. We only had hot water one of the three days we were there. The private beach was very nice.

2/10

Poor

04 Jan 2026

Carlos

The property is stunning, surrounded by nature, and the staff was friendly and welcoming. Breakfast was included and very good, which we appreciated.
However, the resort is very expensive, and it is important to know that not everything is inclusive only breakfast is included, and most other amenities come at an additional cost. For the price, we expected more to be covered.Unfortunately, we also experienced an issue in our bedroom where we found two large cockroaches, which was disappointing and took away from the overall experience.

Family

8/10

Excellent

01 Jan 2026

Antoine

Great hotel. Hot water was not working properly, we told them 3 times and they have not been able to fix it. Unacceptable given the price we paid

Friends_and_family Family

8/10

Excellent

02 Dec 2025

Maria

Beautiful nature! Safe! Not able to use the jacuzzi, pool temperature too cold, ocean view pool closes early

Family

10/10

Exceptional

27 Nov 2025

Maricela Del Carmen

100% Recomendado

Leisure Family

10/10

Exceptional

24 Nov 2025

Carlos

There is to many good things to describe this place is a piece o heaven for people that want to experience something apart from tecnology and modern luxury dont get me wrong luxury is there 110% but with the suttle touch of nature and comodity I am coming back for sure.

Leisure Family

10/10

Exceptional

20 Nov 2025

Mark

Amazing Staff
Great food
Great atmosphere

10/10

Exceptional

11 Nov 2025

César

The resort is extremely beautiful, every room is perfect, love the scenery, the food, the personal.

Leisure Family_with_children

10/10

Exceptional

26 Oct 2025

Allan

Great property. Beautiful surrounding. Webhad a had a wonderful time.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Giuseppe

Nice

10/10

Exceptional

14 Sep 2025

ramon

Me encantó todo perfecto

Leisure Partner

8/10

Excellent

07 Sep 2025

Jorge

The cabanas are nice , they need more activities at nite

Leisure Partner

10/10

Exceptional

31 Aug 2025

Santiago

Tree Casa is an experience that everyone need to do while on vacation in San Juan del Sur.
This place is magical beautiful great staff and customer service and the offer private tour to a virgen beach with in their property with shudule waters and towel for free if you stay with them, I highly recommend Tree Casa

Leisure Family

10/10

Exceptional

22 Aug 2025

Caoimhe

It’s so beautiful and feels so special!

10/10

Exceptional

09 Aug 2025

Francisco

Loved the place and the staff and food were excellent.

Leisure Partner

10/10

Exceptional

23 Jul 2025

XINYI

good

10/10

Exceptional

21 Jul 2025

Karina

Beautiful hotel

Leisure Family

10/10

Exceptional

29 Jun 2025

Azure

Such a beautiful resort. Highly recommend. It has something for everyone. It is very beautiful.

Leisure Friends

4/10

Poor

22 Jun 2025

Heidi

I never write negative reviews, but I feel travelers need to be warned. The property itself is beautiful. It is poorly thought out in regard to noise and privacy. All the balconies look at each other and they are not enclosed. At check in we were told of a wedding party, but that it wouldn’t be too bad. It went on until who knows what wee hour of the morning. It was basically like we were next to a night club. What kind of operation puts a noisy venue right next to places to sleep? Not the serene out in the jungle experience we were looking for. Then there is the issue of our ac being broken. We were told multiple times it was fixed, it was not. It blew room temperature (87 Fahrenheit) air. They blamed us for opening the balcony, which was only done briefly to see if maybe a cross breeze could cool the room a little, it was cooler outside than in. We moved at 8:30pm to a little duplex where the guy next to us was hacking up a storm all night. 4 times the flood light by the door beeped and turned on during the night. Making it look like daytime in the room. In the first room the shower didn’t drain. The beds was comfortable, sheets were nice. The futon was terrible two small pieces that didn’t push together. The pool was great, noisy with people not staying there, but that didn’t bother us it closes at 7PM. Since it is full of non guests I did not feel comfortable leaving my phone unattended to go in the pool. Restaurant was good, no service after we ordered.

Leisure Family

10/10

Exceptional

13 Jun 2025

Ninoshka

Front desk agents were amazing! They were so kind one of the gentleman there helped us with our bags and even escorted us to our cabin. Best service I have ever received so far!

Leisure Family

10/10

Exceptional

28 May 2025

Luis

If you love nature, a quiet place to relax and exquisite local gastronomy, this is the place to be. I can’t describe it, you have to live your own experience. It is so magical that it helped me remember my childhood days how this place can have a significant impact. The pool area is beautiful and so is the private beach. You won’t regret it. The staff is friendly and eager to help you in any way to please you.

Family_with_children

2/10

Poor

25 May 2025

KIMBERLY

I had such high hopes upon arriving at this property, but the hospitality was nonexistent. I expected the treehouse to be a family friendly experience, but the property caters more to adult parties and day pass drinkers. We arrived on a Saturday and they were hosting a wedding. Music was thumping and instead of placing the rooms of the party-guests near the venue, they placed OTHER guests, like my family. This was incredibly inconsiderate. They could have easily avoided the issue by placing the party guests around the venue location. And place non-party guests away. They did the opposite. We were literally the room right next to the party. Needless to say we didn’t get any sleep. Wait staff ignored us. Reception disappeared. Messages to front desk via WhatsApp went unreturned. There are so many other less expensive treehouses in Nicaragua where you will receive superior service and be treated like a guest. If I wanted a thumping party, I would have stayed closer to the clubs in town, not in nature. Unbelievable disappointment. I was not the only guest to complain. The front desk manager smiled and offered a 10% discount on food purchases. I would have rather had a relaxing experience.

Sunday night, no wedding, but music BLASTING again. If you want a club scene, this place is for you. If you are a family, who wants relaxation, AVOID

Leisure Family

10/10

Exceptional

22 May 2025

Bertha

Love it. I will definitely come back again.
Thank you all for the great service and costumer service.

Leisure

8/10

Excellent

11 Mar 2025

Carolina

The property is very beautiful and the service is amazing!! However the surfing beach is about 25 minutes away and you’ll need your own transportation!

Leisure Family

10/10

Exceptional

02 Mar 2025

Blythe

I cant say enough about this place. Its my second visit, the grounds are absolutely stunning, the staff is incredible, the upkeep is top notch and maintained beautifully. Villla's are also very clean and comfortable.

Thank you Treecasa! I will definitely return ♡♡♡

Leisure Friends

6/10

Pleasant

17 Feb 2025

Meagan

Great pool

Leisure Family

10/10

Exceptional

07 Feb 2025

Lori-Ann

Beautiful property. The scenery was beautiful the staff was friendly. I enjoyed everything about it. Wish I could have stayed longer. Do remember it is surrounded by trees so expect a critter here and there . My lucky guest was a spider. Drinks could be a little stronger but you can always buy yourself a bottle before exiting the airport.

Leisure Friends

10/10

Exceptional

07 Feb 2025

Brianna

Absolutely gorgeous property!! Clifford is the best. I will always come back to Tree Casa.

Leisure Friends

10/10

Exceptional

07 Feb 2025

Brianna

This hotel is absolutely stunning!!! I can’t get over how accommodating Clifford was, he made sure all of my needs were met. My room was stunning and the whole resort was gorgeous. The private beach and horse back riding is an absolute must. Tree Casa will always hold a special place in my heart.

Leisure Friends

8/10

Excellent

22 Jan 2025

CAROL

We were never given information about property(beach area). Their day pass customers took over the entire pool area and we couldn’t find a chair to enjoy the main reason we booked the property. Wanted a relaxing environment shown on the pictures. We would never go back on a weekend. Felt overcharged for what was available. Food was great in restaurant though.

Leisure Family