Hotel Kameoka

Japan , Kyoto
Kyoto, 6-1 Sakurazuka Higashibetsuincho-koizumi
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100 reviews shown

6/10

Pleasant

12 Apr 2026

Linda

WiFi worked only about 10% of the time and there so no one who could help with reservations or bookings.

Self

6/10

Pleasant

11 Apr 2026

Linda

WiFi was not functioning 80% of the time.

Self

10/10

Exceptional

12 Mar 2026

Mary Jo

The staff was very helpful with planning island activities and getting a rental car.

Self

8/10

Excellent

29 Jan 2026

Lee

All good except marginal WiFi

Leisure

6/10

Pleasant

22 Jan 2026

Rebecca

The room and property are nice but it is absolutely the WORST internet connection- constantly disconnecting and sometimes had to sit outside my room on the porch- which I didn’t always want to do- in order to have a consistent signal. Very annoying. Breakfast buffet of $36 USD very over-priced for what it is. $20 USD would even be too much, but more reasonable.

Leisure

10/10

Exceptional

01 Jan 2026

Angela

The staff was so friendly and accommodating! The lagoon bungalow I stayed in was clean and the view was great. The A/C worked too. A lovely place to stay. My only complaint was the lack of parking and you had to pay a lot for extra’s such as beach towels, so bring your own.

10/10

Exceptional

14 Dec 2025

Raul

Nice cabin, quiet area, beach access. Odd closing gate hours though

10/10

Exceptional

06 Dec 2025

Kathy

The staff was wonderful and helpful, the room was clean and the grounds were fantastic. Would definitely stay again!

Leisure Partner

6/10

Pleasant

27 Nov 2025

Tonci

Our bungalow was freshly renovated unfortunately not completely finished. Some outfitting details are still missing as complete unit was very minimalistic outfitted. Toilet was not cleaned and still with traces of previous ‘job’ and shower drainage was draining very slow which after some time start to overflow to bathroom. Breakfast we did not take because 32-36 usd/person is exaggerated. Beach in front of hotel had smell of piss which spoiled enjoyment.

Leisure Partner

8/10

Excellent

30 Oct 2025

Jeffery

Service at restaurant was a little slow, the waitress was not a friendly person. We had great food at a food truck in Pao Pao. Nice grounds with lounges over water. They rent kayaks by the hour and the shallows are teeming with fish.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Irene

Beautiful location! Comfortable room. Breakfast, lunch, dinner available on site.

Leisure Self

10/10

Exceptional

07 Oct 2025

Mary

Our second stay and wonderful, again! Amazing location, quiet, friendly staff, resturant & food trucks near. Grocery 1 mile and small grocery .5 mile. Great AC which is good for sleeping in this hot, humid climate. Great bathroom & shower with space for wet snorkel gear. Hotel restaurant not my favorite but other options near.

Leisure Partner

8/10

Excellent

04 Oct 2025

Mary Ellen

Very picturesque setting on Cook's Bay. Multitude of fish seen right from the dock. Room was nice and air conditioned. Staff were very friendly and we enjoyed the resident two cats and dogs. Food was only OK. Buffet breakfast was not worth the money.We would stay there again.

4/10

Poor

03 Oct 2025

Lyza Yvonne

It’s an okay hotel. We were just given the wrong room, not the one that we booked. We asked to be upgraded but it was fully booked. Staff are friendly and welcoming.

Leisure Partner

8/10

Excellent

02 Oct 2025

Cassandra

Nice room and access to snorkelling in cooks bay. Short stay so didn’t try the food but restaurant looked nice. Beautiful mountain views

Leisure Partner

10/10

Exceptional

01 Oct 2025

beth

Loved our bungalow

Business_and_leisure

10/10

Exceptional

26 Sep 2025

beth

It was a wonderful day for myself and our Retreat participants

Business_and_leisure

10/10

Exceptional

20 Sep 2025

Rick

The staff here was beyond friendly, and always quite helpful. The location was perfect. We rented a car and did a tour of the whole island one day and decided that the views from our bungalow couldn't be beat! There are nicer beaches in the northwest of the island, and parts of the east, so if swimming/snorkeling is your focus, you'll need a car/scooter/bike. There are a number of great restaurant an easy walk away, Allo Pizza being one of our favorite. And there's a nice grocery store about a 15 minute walk from the hotel where you can but some ready-made meals, or get fruit, yoghurt, cheese, cereal and milk. Overall, this hotel offers great value, we definitely recommend it.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Kristin

Very nice place

Great stay and very nice hotel
Location is amazing!

Self

2/10

Poor

11 Sep 2025

Adina

At first, I found myself completely fine with the accommodation, but once construction started up it was too noisy to be there. The lounge chairs by the water were mostly broken and even on my day of checkout when I had several hours before I needed to leave, they decided to clean the furniture on my porch by sanding it making it unavailable for me to use and impossible to have any kind of a restful experience. They asked for a US$20 deposit to have any use of beach towels and then an additional Fr.600 for daily use that is promised to be refunded upon departure. I did not have that kind of cash on me on a day that I needed to towel, I was given one for Fr.300 deposit as it was what I had in my hand. Then upon departure, I was refused the refund of the deposit, even though I returned the towel because I hadn’t given him the $20 deposit to begin with. Everyone was very nice to me until I checked out and then suddenly they were incredibly rude and refusing to refund my security deposit when it should’ve been returned given that the item I borrowed had been return to them in good condition. overall, the place is incredibly overpriced for what you get and given how much you’re spending you should be given beach towels and usable lounge chairs without being asked for additional funds.

Leisure

10/10

Exceptional

05 Sep 2025

Brett

Excellent value considering rates around Polynesia

Excellent room, everything was new/modern and worked fine.

Self

6/10

Pleasant

30 Aug 2025

Daniel

Our room had only been completed just prior to our arrival and wreaked of paint during our entire stay.The toilet seat was broken for 3 days and hand towels were also not available.We had one meal at the restaurant and it was horrendous-we walked out without finishing it.The hotel has potential but needs a serious revamp and so does their kitchen & menu.Having said that one staff member Cindy was excellent and did everything she could to improve our stay.Also the beaches on the site are inaccessible for swimming and also quite treacherous as one of them has stone fish whose spines can cause a nasty infection.

Leisure Partner

6/10

Pleasant

25 Aug 2025

Scott

Beautiful location. Towels were not changed

Leisure Family

6/10

Pleasant

24 Aug 2025

Ian

The quality of the food was disappointing, and the what was available for breakfast, for the price that was charged, was very bad; the breads and hamburger buns were stale and like concrete! The staff never appealed enthusiastic or particularly welcoming. But we thoroughly enjoyed our holiday, Moorea is a beautiful relaxing idyllic place to cone

Leisure Partner

10/10

Exceptional

15 Aug 2025

Amber

My favourite accommodation by far, the staff were amazing, the accommodation was great and the area was perfect, thank you!

Leisure Friends

8/10

Excellent

14 Aug 2025

Nicholas

Comfortable room, friendly staff. Wholesome food and good selection. Tim was very very good.

Leisure Partner

8/10

Excellent

11 Aug 2025

Kathleen

The location is ideal. Cooks Bay is a great area, walking distance to shops, restaurants, grocery, services and breathtaking beauty. The view is amazing from the restaurant and dock. We stayed in a lanai room, which means the back row by the road. These rooms are half the cost of the front row lagoon view rooms. Some rooms are really old, dated, in questionable condition and smell of mildew. Some cabins are brand new. The first one we stayed in had terrible odor and fired up my husband’s allergies. It also had an ant infestation. They were kind enough to move us to another room that smelled better and no ants.

The snorkeling out front off the end of the dock was quite good. There’s a steep drop off and you’ll see a lot there. We saw tons of colorful fish, a giant nurse shark, an octopus, turtles and an eel. The little beach was never crowded and great for floating.

The staff at Kaveka was super friendly and accommodating.

The breakfast was crazy expensive so we walked to the Maharepa grocery every morning for the best fresh French pastries I have ever had! I hope the walk offset some of the calories! We also walked to pizza place quite close. It was great. We ate at Kaveka restaurant for dinner once and it was a big plate of delicious grilled fish and shrimp… enough for two of us to share.

I would probably stay here again. The rooms not fantastic but for the price, it’s pretty good.

Leisure Partner

10/10

Exceptional

03 Aug 2025

Cristina

Loved this stay! The room wasn’t very updated and was pretty old. But still comfortable. There’s a turtle that lives off the dock and that was cool to snorkel by! Also loved the chicks in the garden, and feeding the fish each morning

10/10

Exceptional

03 Aug 2025

Heather

Beautiful location and big bungalow

Beachfront bungalow has the most incredible view. King bed is great for my tall spouse and it was very comfortable. We slept great all 3 nights as the property was small enough that other guests are spread out and we didn’t hear anything except the sounds of nature. We enjoyed eating dinner there each night too; lots of food options and convenient.

Partner

4/10

Poor

01 Aug 2025

John

Rather moribund, understaffed and not as described.

We had three major issues at Kaveka which tainted our time on Moorea. We had chosen it specifically because it is described as having “a private beach” and our chosen bungalow was “on the lagoon”. This is at best misleading and at worst a deliberate distortion. We found that only one or two of the bungalows have a beach with lagoon access. Our bungalow, and others, have a low sea wall with a patch of sand on the land side of the wall for our loungers. The sand also served as a main walkway for other guests so it is not private space.

The hotel description mentions access to “beach umbrellas”. Our “beach” - the sandy area in front of the bungalow but behind the sea wall - received intense afternoon sunshine that mandated at least partial shade. But the staff told us that they do not provide beach umbrellas. The hotel description on Expedia is therefore wrong and needs to be updated.

The hotel’s guest wi-fi was highly unreliable and intermittent. We complained twice over two days and each time we were told to wait while it was “reset”. I wasn’t going to waste more vacation time complaining more since I had reasonable cellular coverage. You might not have!

Do yourself a favor, and avoid the temptation for what seems a good deal and instead pay extra for a better place - the Cook’s Bay Resort next door is modern and lovely - and perhaps just stay fewer days. Your vacation time will be so much better!

Leisure Partner

2/10

Poor

25 Jul 2025

Paul

We searched Experdia for a hotel on Tahiti. Kaveka came up and looked good so we booked it and paid. We immediately realised the hotel was not on Tahiti and tried to cancel less than 5 minutes after booking. They did not suffer any loss or inconvenience, yet took our money and refused to reimburse one penny. What does that tell you about them?

Leisure Family

6/10

Pleasant

16 Jul 2025

Jack

The staff was very nice. The place is being renovated so perhaps it will steadily improve. The beach was unappealing. The food was extra expensive at the restaurant. The location was convenient to food shopping, a good food truck (roulette), to the public beach by the Sofitel and to hiking. Best of all, the price was relatively reasonable. So would I stay there again? Yes, likely so.

Leisure Friends

10/10

Exceptional

14 Jul 2025

Ben

Very friendly and definitely not a chain hotel. Good food and ambience!

Leisure Partner

10/10

Exceptional

09 Jul 2025

Martha

Beautiful property, great hotel staff. The room was comfortable and the whole property is peaceful and inviting!

Leisure Partner

8/10

Excellent

08 Jun 2025

Ah Lan

Nice place to stay. Air conditioning wasn’t very cold. Very clean, friendly staff. Room was oceanfront and very large. Lots of fish, rays and turtles in the lagoon visible from the restaurant. Nice pier and reef to snorkel around.

Leisure Self

10/10

Exceptional

07 Jun 2025

Jacques

The staff are very nice and service very good. Views of Cook’s Bay is so beautiful.

Partner

10/10

Exceptional

07 Jun 2025

Sandra

My husband and I had the opportunity to spend a special anniversary at The Hotel Kaveka in beautiful Moorea, and it was a dream come true!! The hotel is so special, authentically Polynesian, with stunning views, and the staff are so very helpful and kind!! We left our hearts there, and will return!!

Leisure Friends

8/10

Excellent

05 Jun 2025

DANIEL

So this is our 2 additional nights on Moorea after staying at the Hilton; it's a value-stay, pretty good stop. I think the hotels.com photos don't show it well enough. The place is undergoing a renovation of some of the lodge/houses; so if you're planninng for July 25+ I'd ask for a a newer design. It's quiet, even though it's close to the road. The bay has some smaller cruise ships coming and going. There are cats and dogs kind of milling through the grounds. The restaurant is nice but needs more business. We had breakfast, but had dinner across the lagoon at Oeimeo (Wonderful). Front desk staff was great, more local chill vibe - lots of good ideas. You can snorkel right off the little beach and pier with good fish, and saw sea-turtles and sharks right off the dock. The staff was nice and gave some french bread for fish feeding off the end of the pier.

Partner

8/10

Excellent

04 Jun 2025

Joanna

Would stay again

Thoroughly enjoyed our family vacation and stay at Hotel Kaveka. The staff and location were amazing, the bungalow was clean and comfortable. The only thing to mention is our bungalow did not cool diwn adequately from the ceiling fan or air-conditioner, however this did not stop our enjoyment of our room. We would stay here again.

Friends_and_family Family

6/10

Pleasant

31 May 2025

Linda

Family of 3 needed place to sleep for one night. Beds comfortable. Air conditionong worked. Bungalow was quiet. No charge for parking. Free wi-fi.

Friends_and_family Family

10/10

Exceptional

19 May 2025

Justin

Great place to stay right on the water

A great place to stay right on the water. Plenty of privacy and a great place to hang out and watch the sun set. Will definitely be back.

Partner

10/10

Exceptional

17 May 2025

cynthia

Great location on Cooks Bay with gorgeous beach and mountain views. there was major construction going on. The steps to the water and platform were covered in extremely slippery algae that needed cleaning. This prevented me from snorkeling

Leisure Partner

10/10

Exceptional

14 May 2025

randy

this was a nice place....very helpful staff and the rooms were cleaned everyday....something not to common in the states anymore...the resturant was ok ....but had a great view over the water...it located about 6 minutes from downtown moorea which worked out to 15cpf each way

Friends_and_family Family

10/10

Exceptional

10 May 2025

Charles

Everything was wonderful, or cabana, the ocean, the staff from front desk to cleaning although seemed under staffed somewhat.
We ate breakfast once and I would say being from the restaurant industry that it was VERY overpriced for the selection offered. Basic, fruit breads coffee and juice was 32.00 and if you upgraded to pancakes and eggs it was 36.00. Very slow service, but again understaffed.
Lunch and dinner was VERY good though and pricing was okay.
The grounds people and cleaning staff were wonderful.
The cabanas were spacious and very comfortable.
One suggestion would be to offer snorkeling equipment and a beach towel to your guests at no charge for what you charge to book a stay.

Leisure Partner

10/10

Exceptional

08 May 2025

Robert

Nice

Leisure Family

10/10

Exceptional

10 Apr 2025

Nicoletta

The hotel has bungalows and the restaurant is on the water. It is located directly on the beach in a very nice bay. The restaurant is very good but breakfast is too expensive for the food offered. You need a car to reach it from the airport or the harbor, and to move around the island. No public transportation and taxis are quite expensive.

Leisure Self

10/10

Exceptional

21 Feb 2025

Christine

There was no dinner at the time, I missed the reason. And no tea or coffee making facilities in room I thought was standard now.
It's at least a 5 or 10min walk to anywhere.
I had had weather do didnt get to snorkel out front which looked awesome.

Leisure Self

8/10

Excellent

18 Jan 2025

CARLOS

I was a last minute check-in, which was a little problematic, as they had sorry of closed for the evening. I was told that this is their not busy season, but I would still expect an establishment such as that to be open past six. Minor issue with the windows, where I had to close them from outside to avoid mosquitoes. Staff is very friendly and helpful and the property is absolutely gorgeous. If not for those inconveniences I mentioned, I would have given them 5 stars across the board.

Leisure Self

10/10

Exceptional

05 Jan 2025

Verified traveler

Paradise

Kaveka is lovely. This is by far the best of 3 hotels/resorts we stayed at while in Tahiti. Our bungalo was steps away from the water where we could watch fish swim around the reef or look up at the dramatic tropical mountain landscape near us. When it rained, we relaxed under the covered patio enjoying the views of rain without actually being wet. Kaveka is a great deal compared to other resorts, especially if you want a more quiet and intimate vacation. You can swim around some reefs right at the hotel which is very convenient. The room was very clean and comfortable. There are some friendly hotel cats and dogs that wander around the property during the day. And the staff is nice and helpful. We can't wait to come back. I'm hoping to bring the whole extended family one of these days :D

Partner

4/10

Poor

29 Dec 2024

Shalom

Morning front desk manager, showed no interest in helping

Leisure Partner

8/10

Excellent

20 Dec 2024

Alphonso

The place was very clean and kept together and well maintained

Leisure Self

10/10

Exceptional

06 Dec 2024

Kathleen

Great laid back location

Lovely location and newly renovated rooms
Good snorkeling reef
Food is a little pricey
Breakfast mediocre
But I was working remotely and loved the convenience

Self

10/10

Exceptional

03 Dec 2024

Russell

Perfect for short stay.

Perfect location next to the airport. Especially for folks leaving on cruise or arriving at 11pm as I did. Why spend money on high cost hotel for short stay. It is directly across from the airport but to walk it you would have to take streets to cross the roadway between the airport and the hotel. If I wasnt lugging a big suitcase I would have walked it so I opted for the approx $20 taxi ride. Friendly receptionist at checkin. Inexpensive room was clean and comfortable.

Self

10/10

Exceptional

21 Nov 2024

Jeanne

Local feel in private bungalows, beautiful locatio

Our visit back to Hotel Kaveka 23 years after our honeymoon at the same location was wonderful. We prefer smaller, locally run and/or owned hotels, and Hotel Kaveka does not disappoint. The manager was kind enough to upgrade us for our stay, and we enjoyed our spacious and clean bungalow, a few steps from the water. Each morning over our coffee we'd watch the fish, and were treated to seeing an octopus. Great snorkeling is right in front at a drop-off. So nice to see the numerous upgrades over years--what a treat to stay once again.

Partner

10/10

Exceptional

10 Nov 2024

Yu Tong

We got upgraded to a beachfront room. The view was beautiful. The room was spacious and clean.

Leisure Partner

10/10

Exceptional

03 Nov 2024

Jerry

What a nice place to stay. They accommodated last minute with surroundings that did not disappoint. Right on the water with beach and snorkeling available just outside the door to our private bungalow. The price was a little steep but in the end we wish we could have stayed longer.

Leisure Family

10/10

Exceptional

27 Oct 2024

Richard

The hotel grounds are amazing with a great view on Cookes Bay. Very peaceful and quiet. The only thing I would like to see are better options for breakfast. Too expensive and not a great selection compared to other hotels on the island. But that would not stop me from coming back here. My 4th time and I will return next year.

Leisure Friends

8/10

Excellent

23 Oct 2024

Jean

Needs umbrellas for the lounges on the beach as there is no shade there. Also service was slow at the restaurant even when there we just a couple of customers there. Otherwise nice place to stay. Pleasant staff clean.

Leisure Family

10/10

Exceptional

20 Oct 2024

Mary

We loved our beach bungalow which had an amazing view, newly renovated room including bathroom with huge shower. Comfortable bed & mini-fridge. Staff was super friendly & helpful with taxi service, scheduling activities, food service, drinks, recommendations and local info. We will definitely return. Hotel Kaveka felt like someone really put their heart into the property with a local feel, unlike larger hotels. This is NOT the Hilton, and that's exactly why we loved it!

Leisure Partner

2/10

Poor

17 Sep 2024

Vera

So many things. Broken door, broken and beeping safe, really really outdated everything. The repair folks just left my door unlocked the whole day after finishing work, no one checked. I had to leave a day early, got charged for the whole stay. Also, breakfast is about $40. Very unfriendly manager. The staff are very friendly and doing the best to keep the place running but management has serious issues. If you can afford another place, this hotel is just not worth the trip to Moorea.

Business Self

10/10

Exceptional

12 Sep 2024

Alison

Amazing!

10/10

Exceptional

27 Aug 2024

Kristi

This hotel is no frills, but clean, cute and the staff are all so wonderful. The snorkeling off the dock is some of the best on the island; a secret treasure right at your feet! The restaurant has many options and is delicious, albeit a little pricey. My friend and I wanted to rent scooters, and the staff coordinated for us, which was very helpful and the scooters were delivered straight to our hotel. There was air conditioning in the room, although we did not need it at night because the ceiling fan was enough. Overall we had a lovely stay at Hotel Kaveka, and if you’re looking for a safe, clean, simple place to stay this is it!

Leisure Friends

6/10

Pleasant

18 Aug 2024

Drew

Good price point

Leisure Partner

10/10

Exceptional

21 Jul 2024

lance

We have been there at Kaveka 2 years in a row and have loved it both times!! We highly recommend it! Friendly staff and great air conditioning and facilities! You can snorkel right off their pier w many fish and a turtle!! We hope to come back!

10/10

Exceptional

15 Jul 2024

Suvi Tuula Marjukka

Very authentic Moorea vibe, pleasant and helpful staff. Beautiful views of the bay and sunset.

Leisure Family

8/10

Excellent

09 Jul 2024

Verified traveler

Staff very helpful booking activities & transportation for us, excellent snorkelling spot right in front of the hotel’s private beach!

Partner

8/10

Excellent

20 Jun 2024

Norene

Lovely spot on Cooks Bay with friendly and helpful staff. Sorry, maintenance needed.

Leisure Partner

10/10

Exceptional

26 May 2024

Robert

A heavenly stay on island

The vibe of this accommodation is in harmony with the island. I would stay again in a heartbeat.

Friends_and_family Friends

10/10

Exceptional

22 May 2024

Robert

A heavenly stay on island

The vibe of this accommodation is in harmony with the island. I eould stay again in a heartbeat.

Friends_and_family Friends

10/10

Exceptional

30 Apr 2024

Keith

Friendly, accommodating staff and bilingual.
After seeing some negative comments before booking i saw none of that, nor experienced anything untoward.
A very relaxing stay. With an excellent restaurant within a short drive away.

Leisure Partner

10/10

Exceptional

18 Apr 2024

Robb

Location is fantastic. Great hotel.

Leisure Self

10/10

Exceptional

03 Apr 2024

Joseph

10/10

Exceptional

27 Jan 2024

Darya

Place is just amazing

2/10

Poor

05 Jan 2024

Ramy

READ BEFORE YOU BOOK! First check in. Odd not very warm greeting no “congrats on your honeymoon” nothing of the short. Guy walked us to our room showed us were to enter the room key to turn on the lights and AC then left. Room was dirty with dirty linens, stained towels. A giant cockroach crawling around and what I assume was a gecko’s poop on my pillow. Spider’s webs in every corner. Tiny bugs everywhere. I get it I am on an island but the reason for so many bugs was clearly from not cleaning and the half an inch gap in the sliding glass window that needs replacement. We paid for the beach and waterfront room. There was local teens playing music and swimming in front of our room daily. Literally right in front of us on the hotel grounds. The hotel did nothing to vacate these teens. I am all about kids having fun, but it seriously killed the vibes and provided no privacy at all.
The hub caps were stolen on our rental car... When I went to the front desk to inform them the guy smiled and shrugged his shoulders and said sorry. Period. No, I am so sorry let me get the manager blah blah blah. Just sorry bye. It was very very hot the week we stayed. You can only cool the room with the room key. I requested an additional room key so that the room wasn’t a completed furnace when we got back from outing, but the manager said no to this request. Please Please do yourself a favor and book somewhere else. I have so many more things but only allowed 1500 characters!

Leisure Partner

10/10

Exceptional

31 Dec 2023

Shannon

Superb room, staff and location! We will be back!

We had a marvelous three night stay in this gorgeous hotel! The service was impeccable! And the views were to die for. The staff was incredibly, friendly and helpful. My husband was not feeling well after the ferry ride into the island, so they allowed us to check into our hotel Several hours early. We are for sure coming back and this is the hotel we will stay in again! The views and the beach and the surrounding area and the staff can’t be beat anywhere else on the island.

Partner

10/10

Exceptional

17 Dec 2023

Ermila

Loved the views of Cooks Bay. Friendly and helpful staff. Being so close to the water to take dips whenever we wanted was a treat.

Leisure Partner

10/10

Exceptional

10 Dec 2023

Julie

Highly recommend

This was my second time at Kaveka and we were upgraded on the second day which was wonderful. The bungalow was recently renovated. Clean, roomy with the verandah facing the sea. Service was excellent. My son and granddaughter stayed with me and they made such a fuss of her (aged three) I’ll always be grateful.
Sophia in particular went out of her way and needs to be acknowledged.
The location is superb.
We look forward to returning next year.

Friends_and_family Family

2/10

Poor

25 Nov 2023

Daniel

Left after first night as they didn't have a pool which we needed (for the kids) and was one of the main reasons we booked it. Front desk and manager was rude, slow and obnoxious in recognizing and handling the issue. Blaming us for it rather than dealing with the fact that they are advertised as with pool on hotels.com. Took 2 days and they still charged us for 2 nights even though we only stayed for 1. Don't go...

Leisure Family

6/10

Pleasant

21 Nov 2023

Julie

ALL of the staff we encountered were very kind and helpful. The bungalow is older and dated-but served its purpose.

Leisure Partner

4/10

Poor

24 Oct 2023

Michelle

The staff are very friendly. Our room was very hot, ceiling fan did not work, and tv did not turn on. The maintenance tried to fix the fan and did bring us a large fan for the night which was very nice. He did provide another key so the AC would cook down the room while we went for dinner.. it is a very old

10/10

Exceptional

18 Oct 2023

Will

The property is right on a shallow reef with a drop in spot over a steep, deep underwater gorge to snorkel in.

Leisure Partner

6/10

Pleasant

04 Oct 2023

David

Beautiful view but property needs attention

The view from the restaurant is gorgeous and the food was pretty good. Staff very friendly but forgot my request for a bike and my safe still didn’t work after 2 requests. No kettle in room and no water provided even though you can’t drink the water at the hotel. Housekeeping not great- forgot to leave clean glasses, hand towels and toilet paper. Bed ok but bathroom very dated

Self

10/10

Exceptional

28 Sep 2023

Jennifer

The dock has an amazing view

We stayed two nights at this hotel and really enjoyed our experience. The staff was friendly and super helpful with what to do around the island. I loved having coffee ready early in the morning.

Partner

8/10

Excellent

14 Sep 2023

beth

I liked the beautiful restaurant and location on cooks bay

Business Self

6/10

Pleasant

09 Jul 2023

Scott

Beautiful location but no activities on site and only one dining option. No facilities in rooms for tea or coffee or self catering

Leisure Family

2/10

Poor

03 Jul 2023

Diana

Worn Out Hotel

The hotel states they have wifi but it’s only in lobby. And they’re under construction so it’s really loud all day. Lastly, their breakfast is the most ludicrous cost on the entire island. Their shuttles never showed up and their front desk person kept telling me she’d checked it herself and the wifi was working. It never was. Anytime we wanted to call somebody on island for bike rental of jet skiing, we had to walk to lobby. And the chickens wake you up early!!!

Friends_and_family Family

8/10

Excellent

27 Jun 2023

Robert

This place was peaceful and serene. The room we had was a little small for us and had no patio but we were okay with that because we chose not to upgrade and it was a place to sleep. The grounds were clean and very beautiful however they did have construction on property which was not a problem for us and looked like it was getting more bungalows added. The beach area could have been tended to with maybe removal of some of the seaweed but if you swam far out enough it was not a problem. We opted for hanging out at the end of the pier for swimming and sunbathing. The staff was always smiling with friendly greetings and assisted us with questions we had. The tourism office was next door. Overall if you didn’t want to spend lots of money on the over the water lagoons this was a very nice option. We loved it here.

Leisure Family

10/10

Exceptional

18 Jun 2023

Michal

Wonderful staff,very clean attractive location.

Leisure Family

6/10

Pleasant

05 Jun 2023

RICHARD BRUCE

Waiting for partial refund

Unfortunately our bungalow was only recently repainted and a strong pungent odor prevailed giving us a sinus infection.
When we informed the evening staff she said they knew of it and apologized. Later the manager said we could NOT get any of empty units because of the type of reservation we had ????? He vaguely said he would ask owner if we could get some credit. But we have not heard anything!
Food and service was very good.

At approx $300 per night, we are very disappointed.

Partner

10/10

Exceptional

13 May 2023

Ryan

Stunningly beautiful location on Cooks Bay, lots of fish around the reef off the pier. Good restaurant. The cabin was nice; AC works well- but only while you are in the room, so needs a little time to cool down.

Leisure Partner

6/10

Pleasant

12 May 2023

Emilia

This property was listed as \"lagoon view\", but you could not actually see the water from the unit. The walls were so thin that we could hear everything that was going on in the room next to us. Knowing we could hear them meant they could hear everything in our unit as well. The air conditioning could only be run when you were in the room with the key in so we often came back to a very warm room. It is a fine property with a nice beach area and restaurant but over priced for what is provided and the privacy issue for connecting rooms is a big concern.

Leisure Partner

10/10

Exceptional

23 Apr 2023

John

Oh I miss this place so much, This island is the one of the most beautiful places I've been to. My bungalow was awesome. Right on the water, like roll out of bed and right into the ocean awesome! The staff are so nice and helpful. The snorkeling was one of my favorite things, so many fish and one day a big turtle swam right by me! Anyway, I could go on and on, I had a great experience, book the oceanfront bungalow and you will be happy. Drive around the island, there are some amazing snack shops and so much to do, or not do and relax. Moorea is a very special place and I can't wait to get back there.

Business_and_leisure Self

2/10

Poor

01 Apr 2023

JEFFREY

STAY AWAY AT ALL COSTS (and the costs are high!)

Cockroaches: 3 inches (7.5 cm). As I was sleeping, one crawled on my head and woke me up. When I knocked it off, not knowing what it was, it thought it would share my pillow with me. That was not to be. We had another in our shower.

Other bugs in the room: LOTS! Ya, I’m aware of the line “Well this is the tropics and you have to expect this.” Well, no, not to this level. And all our food was stored in the fridge.

Safe in the room: The first one didn’t work. They brought another, much smaller one which was unusable because of it’s size. They brought another like the first one. It did not work either. They brought a fourth one. Over an hour was killed as we couldn’t leave the room until this was fixed.

Wifi: Almost non-existent. My line speeds via telephone in the late 1990’s were faster for the few times that it did work.

Drinking water: Nope! You can’t drink the tap water. When I asked if there was any for the room at the front, they said sure, and produced a bottle. Only when I asked did they tell me there was a charge of $4. It is $1 at the grocery store. It was more that we paid a lot for the hotel and they didn’t supply drinking water.

The Beach: On one side of the lobby is a tiny strip of sand. On the second step into the water, my leg sank into the sand most of the way to my knee. I felt like I was in quicksand and it was challenging to break free. There are better beaches elsewhere.

Leisure Partner

10/10

Exceptional

18 Mar 2023

brian

Friendly people, nice stay

10/10

Exceptional

16 Mar 2023

Irma

The rooms are huts that are very comfortable and gives you a great tropical environment. The food was good at the restaurant and the view of the ocean is beautiful. I would differently return.

Leisure

6/10

Pleasant

15 Mar 2023

Matthew

Friendly staff. Property needs some refreshing and the property is currently having new rooms built that should be nice view of water. Staff is very helpful setting up activities and transportation and can find better rates than most others

Leisure Family

8/10

Excellent

14 Mar 2023

Verified traveler

Nice location

Cute little spot, does have cockroaches that come out at night in the bathroom, snorkeling is awesome with all the fish!

Friends_and_family Friends

6/10

Pleasant

23 Feb 2023

Patricia

The hotel is dated and could use some modernizing. The maintenance man that takes care of the gardens etc. is amazing. The Wi-Fi service is terrible. The Wi-Fi service is terrible and close to nonexistent. Rooms need a good cleaning to include baseboards windows and window sills. Also before checking in confirm everything works. We had to move rooms due to safe not operational. The rooms as advertised on Expedia are not what you get. There is no porch on lanais. Moorea is a beautiful island but this was not a 200 a night property for our room. They are updating the property and some of the rooms appear to be very nice.

Leisure Friends

10/10

Exceptional

19 Feb 2023

Jeff Van

Very nice people and great grounds

Leisure Partner

10/10

Exceptional

30 Jan 2023

Brian

Nice place