Name: The Marker Key West Harbor Resort
Address: 200 William Street, Key West, 33040, US

The Marker Key West Harbor Resort

Florida Keys - FL · United States

100 reviews shown

10/10

Exceptional

11 Jul 2026

Yolanda D

Our favorite place to stay in Key West.

Partner

10/10

Exceptional

10 Jul 2026

Caleb

This is our favorite place to stay in Key West. Very conveniently located with a great bars, pools, and helpful staff.

Family_with_children

10/10

Exceptional

07 Jul 2026

Oleksii

Great location!

10/10

Exceptional

06 Jul 2026

Pedro

The front dest agent was very nice. Check in was a breeze. The hotel is very clean,
modern and has multiple pools to enjoy. It is also very close to everything. We parked and walked most of key west.

Partner

10/10

Exceptional

04 Jul 2026

John

Great location, staff and amenities…
Carolina and Jason make everyone seem like the first. They are a great team and handle the bar and restaurant like bosses! Best on the island!

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Nicholas

Loved the property! Pools were warm, but Key West this time of year is HOT. So, it was expected.

Family_with_children

10/10

Exceptional

03 Jul 2026

Michelle

Excellent location. Everything was great.

Partner

10/10

Exceptional

02 Jul 2026

Ninetta

The hotel was in the best central location to walk everywhere, Duval St, restaurants, water sport rental booths, bars, market, etc...

The hotel was clean and well maintained. Staff was exceptional.

The only area of improvement was the Serenity Pool. It needed some TLC - wash down the ground (too much bird poop) and refresh towels (there never were any). Other than that, it was great.

Partner

10/10

Exceptional

01 Jul 2026

Sophie

Amazing experience!

Partner

10/10

Exceptional

29 Jun 2026

MARY

We have stayed many times at the Marker and have never been disappointed. Nice big rooms and helpful staff. Great pool area@

Partner

10/10

Exceptional

28 Jun 2026

DYLAN

The Marker was amazing. We got there to check in and the staff upgraded us to a suite due to an over booking. We were absolutely amazed. The adult pool was amazing. I absolutely loved the shower. The area around was great. We will be going back and staying at The Marker in Key West again and again.

Partner

4/10

Poor

28 Jun 2026

Tara

Hotel is in a good location. During our three night stay, housekeeping did not clean the room once. They stopped by one late afternoon when we were getting ready for dinner, so I just asked for more towels. No one came the next day. The front desk staff is clueless about most things. I had a $46 charge and asked them what it was for. No one could tell me. I was charged $300 as a hold, my boyfriend was charged a $600 hold. We asked why it was double, no clue, no explanation given. Housekeeping refused to late us check out Ilana later. The front desk claimed the entire hotel was booked, but many rooms were available on their website, including the type of room we were staying in. I had a conversation with the housekeeping director who ultimately gave us a small refund but she was very defensive and when I showed her a pillow from our bed that was spotted and dirty, she said she didn’t see it there so…. She also claimed housekeeping came to our room but the DND sign was up. We weren’t even on the property at that time so the DND sign wouldn’t be up. Working in hospitality, almost every employee we interacted with was a disappointment

Partner

4/10

Poor

26 Jun 2026

Elisa

Pro's: Location is excellent. On Lazy
Way near the marina and Conch Republic short walk to Duval. Con's:
Numerous 1) The bed sheets had recent blood stain on them we did not see until it was too late 2) $50 a day resort fee and yet there were never clean towel at the serenity pool and often the dirty towels overflowed at the main pool. 3) \"drink upon check in\" is water serve yourself 4) Early check in if your room is ready $50 5) The daily activities are weak or non existent - free fruit is not an activity 6) Room did not get cleaned until 3 or later making it hard to be in the room in the hottest part of the day Can't go sit in the lobby because they don't have one- just a couch that has seen a better day 7) They suggest part of the resort fee is a bath bomb and luxury bath products- no these products are not luxury. 8) Restaurant is very small no room service 9) The 2 front pools are open to the public 10) Restaurant and bar closes at 6pm no night cap here. 11) Saved the best for last- my clothes and my computer bag had several bugs in them- looked like long thin ants google said young carpet beetles. Found them when packing to leave today. We go to Key West 3 times a year. Will never stay here again and don't suggest or recommend

Partner

10/10

Exceptional

25 Jun 2026

Carlos

Beautiful resort and excellent location
Parking facility a little expensive

Partner

10/10

Exceptional

24 Jun 2026

Thomas

This resort was spotless. Rooms were extremely modern up-to-date. Staff was extremely helpful. My checkout bill there were some charges on there from the restaurant and bar that we’re not mine, but the staff was excellent and did not charge me. I was very grateful for their concern. Location was excellent. Everything in walking distance.!!

Friends

10/10

Exceptional

22 Jun 2026

Rhea

Great location. Room overlooking the harbor was great, as spent mornings and evenings on balcony watching all the activities.

Partner

10/10

Exceptional

20 Jun 2026

r m

Nice rooms. I enjoyed the location and the facilities.

Partner

10/10

Exceptional

20 Jun 2026

Jeffery

4th time staying here. Location, staff and facilities are top notch. Hallways are starting to look dingy but rooms are in excellent condition. Great beds and cold AC

Partner

10/10

Exceptional

19 Jun 2026

Eric

The resort fee is to high for what you receive.

Partner

10/10

Exceptional

18 Jun 2026

cameron

The marker was exceptional place to stay for a longer weekend! Friendly staff and a very clean place overall. Very close to Duvall street and everything else key west has to offer. Will be staying here again.

Self

10/10

Exceptional

15 Jun 2026

Maureen

Location was great!

Friends

10/10

Exceptional

15 Jun 2026

Debra

The Marker was great- it’s close to everything .
A little walk to Duval street - we would go back

Friends

6/10

Pleasant

08 Jun 2026

Wai

Our room was right across from a room used for housekeeping items. It is often very loud in the morning and at night time. The last night we were there, not sure if it was guests or employees but people were talking very loud in the hallway and in the rooms. Lasted until almost 11:30pm and again in the morning.

Second day, we did not get housekeeping service until late afternoon. By that time, the housekeeper gave us new towels in exchange for the used ones.

Fitness center had clean towels for one day. The rest of the days we were there, towels were not replenished.

Last day, we checked out and had our luggage stored at the hotel. We went to go have lunch and when we came back we got caught in a heavy rainstorm. We went back to the hotel to try to get dried off, grab our luggage and get to the airport. Asked the front desk for towels to dry off and they were not helpful and did not want to provide any towels. My husband asked if we can use the towels in the fitness center and was told that was fine but there weren't any towels available. Finally, a bell hop who helped with our luggage prior went to the pool area to get us some towels. He was the only helpful person at the front desk and there were 2 front desk employees working there at that time.

Family

8/10

Excellent

08 Jun 2026

Cofi

I’m giving it 4 stars only because checkout was mishandled. We had called the day before and requested late checkout just until noon. We never heard from them and assumed they were giving us until noon. They called me at 11:05 and said they were charging me late checkout for being 5 minutes late! I ran up to the room to throw our luggage in the car when the hotel phone rang and again threatening to charge me for late checkout. I never asked how much the fee was but asked them not to charge me as we were loading the car. They didn’t charge me but the experience was very disappointing as I’ve stayed at the Marker close to 10 vacations. They may have lost a loyal customer. I might add the concierge was exceptional at his job. Front desk and checkin was super easy and the DJ was good too.

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

David A

The location is walking distance to many restaurants and the piers. The pool side restaurant and entertainment very good. Nice balcony to relax after the heat goes down.

Friends

10/10

Exceptional

06 Jun 2026

Jonathan

Just a heads-up for families: the restaurant and bar close early (around 5:00 or 5:30 PM). While this might not bother guests who plan to hit the town at night, it’s frustrating for families who want to return from a day of excursions, swim, and relax poolside with food and drinks. It definitely limits your ability to unwind on-site in the evening.

Family_with_children

10/10

Exceptional

06 Jun 2026

Beverly

Perfect location.....great restaurants, lots of activity around the harbor.

Friends

10/10

Exceptional

04 Jun 2026

The staff was excellent! From the pool/bar to the front desk. It was a pleasure!

10/10

Exceptional

03 Jun 2026

Gary D

Excellent location and great amenities!

Friends

10/10

Exceptional

26 May 2026

Massimo

We come to the Marker every year as we absolutely love this hotel. It has amazing rooms, great pool with entertainment and a very good bar. The staff are always super nice and helpful. We highly recommend them as one of the best places in Key West!

Friends_and_family Family

10/10

Exceptional

26 May 2026

Farid

Very nice and clean close to everything.

10/10

Exceptional

24 May 2026

Nicholas

Great property in a great location

Self

10/10

Exceptional

24 May 2026

Net

The staff at the Marker Ocean Resort were very welcoming and extremely helpful. We were able to do an early check in for an additional $50, which was definitely worth it. The location is convenient to a lot of dockside restaurants and sea activities launch points. It’s about 10 minutes to the main strip, Duvall St. where all of the swinging bars located. Unfortunately, the total package price itself did not include daily resort fee which after additional fee and tax comes to be around $60/day. So, please consider that extra fees when considering this hotel flight and stay package.

Friends

8/10

Excellent

20 May 2026

Risa

Best part of this hotel was the location. My husband was fishing this trip and it was a 2 minute walk to the boat. Beds were comfortable and I slept well. The amenities that you pay a resort fee of $54 a night were meh. My husband did go to the pool one day but none of the other offerings were interesting. We had friends that stayed as well and they paid an additional $44 a day for parking. We got breakfast every morning and that was good but the best part was our server Nelson. Always a smile and by the second morning I didn’t even need to ask for coffee, he just had it ready. The rooms were fine and they were clean. Bring your own shampoo and conditioner. What they provide is not great. Location was the best part of our stay.

Family

10/10

Exceptional

20 May 2026

Daniel

Great room and location. Bars and pool were great with live music everyday I was there. Easily walkable to anything.

Self

8/10

Excellent

18 May 2026

Barbara

Location is excellent. Rooms are great except walls between units are thin. Noise from outside is blocked however. Nice pools.

Friends_and_family Friends

10/10

Exceptional

17 May 2026

JODIE

Great breakfast near the pool, wonderful waitstaff, quiet vibes, and prime location!

Friends_and_family Family

8/10

Excellent

15 May 2026

Jason

Rooms were not cleaned until 5pm….sheets not changed. One towel per person per day to shower. Bed was comfortable but sheets were hard. Just ok….but clean. Room size was very good.

Partner

10/10

Exceptional

15 May 2026

Wayne

Love the whole atmosphere and proximity to everything. Always a great stay and experience

8/10

Excellent

15 May 2026

Graham

Superb location. Helpful staff. Pool could be better.

Partner

8/10

Excellent

09 May 2026

Michele

We enjoyed our stay at the Marker. It was clean and well maintained, the breakfast and bar food were good. My only issue is that we requested a specific area well in advance and they put us in the complete opposite of what we asked for.

Friends

10/10

Exceptional

04 May 2026

David

We really enjoyed our time at the Marker. We are planning our next trip to the keys and we will definitely stay at The Marker.

Partner

8/10

Excellent

04 May 2026

Patricia

I recently stayed at The Marker in Key West and agreed with many of the positive comments about the property. The hotel itself is very elegant and impressively clean, with an overall atmosphere that feels upscale and relaxing.

However, I felt the amenities were a little weak. There is no full-service restaurant on-site, and the bar did not stay open very late, which was disappointing when we wanted a drink or snack at the end of the night.

Overall, it was just nice, not excellent. The property is stylish and spotless, but the limited amenities and early bar closing kept it from being a truly outstanding stay for me.

Family

10/10

Exceptional

30 Apr 2026

Derek

Perfect location, everything within a 10 min walk
Very friendly and professional staff. Competitively priced breakfast. Wide range of drinks at the bar
Will stay again the next time we visit Key Wedt

Friends

10/10

Exceptional

26 Apr 2026

Colleen M

Fourth time in Key West…first time at The Marker. Absolutely loved our stay. Fun atmosphere, great staff - especially at the bar - and well appointed rooms with comfortable beds. All in a great location with gorgeous views. Will definitely be back.

10/10

Exceptional

23 Apr 2026

Lynn

great location and beautiful facility

Friends

10/10

Exceptional

21 Apr 2026

Steven Curtis

We had a wonderful stay at the Marker. Rooms were large, clean and well maintained. The location, across the street from Schooners Wharf and not far from Duval, was ideal. Karolina , the bartender/breakfast waitress was fantastic. We will definitely stay at the Marker again on our next trip to Key West.

Family

10/10

Exceptional

20 Apr 2026

Phil

Great hotel and staff so friendly. Would definitely recommend. Loved the pool area

Partner

10/10

Exceptional

18 Apr 2026

Bradley

Great place to stay. Friendly staff well kept property. Great food as well

10/10

Exceptional

15 Apr 2026

Elizabeth

I appreciated the affiliation with Southern Most; being able to use their parking when on the other side of the island. Close proximity to major restaurants and Docks. The Marker has a great breakfast menu and friendly, helpful staff!

Family_with_children

10/10

Exceptional

11 Apr 2026

wendy

Bar drinks and food were wonderful. Breakfast was about $20 per person and good. The location is excellent and extremely accessible to everything.

Friends

10/10

Exceptional

11 Apr 2026

Yan

Nice

Partner

10/10

Exceptional

11 Apr 2026

Jane

The room was great, breakfast was good and fresh and the drinks at the pool bar were delicious! The servers and bartenders were great.

Friends

4/10

Poor

09 Apr 2026

tom

my room was not expectable it had major issues the first hour, four days later i found myself and my wife in the same room the hotel did very little to make us feel a little better ,our room had black mold all over our patio the mattress has totally out lived its use the make-up mirror was falling of the wall the faucet very loose and had absolutey no pressure this is a place I've stayed couple times a year over the last fifteen years when they first opened, what a disappointment ,i even talked to the manger about this morning i tried to take her to the room to show her what i was dealing with she wanted no part of that. she said she would wave the resort fee witch was pennys compared to the nine hundred dollars a night !!!!
very disappointed if hotel .com can't help me get the satisfaction that we deserve i will dispute the whole charge thank you tom harmer cell 6302474496

Partner

10/10

Exceptional

06 Apr 2026

Jason

Hotel was great, staff was amazing and seemed happy to be there (in a not fake way) and the location cannot be beat. We split out time in the keys between here and a resort near Marathon and we wished we had just stayed here at the Marker the entire time. The other pricier resort seemed like a huge downgrade from the Marker!

Family_with_children

10/10

Exceptional

05 Apr 2026

Choiniere

We don t havé pets

Partner

8/10

Excellent

01 Apr 2026

Niraj

We stayed at the Marker for our anniversary in a Harbor View room. Room was very nice and we looked out over a marina and had a nice balcony to sit out and enjoy a glass of wine. Breakfast was good at the bar by the pool but not great. Staff very friendly and helpful. Good enough fitness room to get a decent workout in but no universal machines.

Close enough to walk to just about anything you need. If you do stay in the Herbirview room be aware that the Schooner Bar across the path plays music til around 11 am or later each night and you can hear it from your room though it’s muffled. The first night we were there the band playing was way too loud and I could hear the words of the songs inside my room while the door was closed.

But if you want a very nice hotel with 3 pools and attentive staff in a great location whilst having the Key West vibe all around you the Marker is very good.

10/10

Exceptional

31 Mar 2026

Everything from the location, the breakfast, and the staff was AMAZING!! We enjoyed ourselves to the fullest!! Will be back!

Family

10/10

Exceptional

27 Mar 2026

Emily

Loved the location! Has parking available and is walking distance to everything!!! Great pools and extremely friendly staff as well! We had a great all around experience!

Family_with_children

8/10

Excellent

27 Mar 2026

Charles

Accommodations, amenities, breakfasts were top-notch. And they did not forget about you; they continually were asking how we were doing, about the meals and service, etc. The location was great, one of my favorite places, the Schooner Wharf was right across the street, but they turned down their music at 10 pm. Plenty of places to eat and drink nearby, an Duval St was a short stroll away.

Partner

10/10

Exceptional

26 Mar 2026

Donna

didn't use the restaurant and the AC workedvery well

Partner

10/10

Exceptional

25 Mar 2026

tyler

Enjoy our stay. Great location.

Partner

10/10

Exceptional

21 Mar 2026

Andy

A great place to stay on the island!

10/10

Exceptional

20 Mar 2026

Monica

Great !

10/10

Exceptional

19 Mar 2026

Dennis

Great service and great location. Able to walk everywhere. Everything is within a one mile walking distance

Partner

10/10

Exceptional

16 Mar 2026

Donna

We had a lovely stay at The Marker, the staff was very accommodating and there were so many fun activities going on around the pool area ! The breakfast there was amazing !!!

Friends

10/10

Exceptional

15 Mar 2026

Marc

Excellent hotel in a great location in Key West. Friendly, cheerful staff. I'd recommend this property anytime!

Family_with_children

10/10

Exceptional

15 Mar 2026

LEE

This property was great! Friendly staff and in Walking distance to everything.

Family

6/10

Pleasant

14 Mar 2026

Donald

Yes , it is always convenient to everything.

Family

10/10

Exceptional

14 Mar 2026

Lynn and Bill

Such a sweet retro place, where parking and amenities are included- as well as smiles and pleasant accommodating staff. Loved it!

Partner

10/10

Exceptional

12 Mar 2026

Danielle

This was our first time at The Marker and we'll definitely be back. All of the staff was great! From the front desk personnel, bar/wait staff and housekeeping. Everyone seemed on the same page, was very friendly and efficient. It is in a great location and we'll definitely be back! I read reviews before I booked and those reviews held up to our experience and more. Can't wait to go back!

Partner

10/10

Exceptional

12 Mar 2026

Thomas

The staff are very friendly

Friends

4/10

Poor

11 Mar 2026

Sheldon

This property is in need of several repairs and upgrades. Elevator was not working, air conditioner in the room was not working, bathroom tile walls had very visible dirt and stains from neglect and poor standards of cleaning. I would think twice and check around before booking here, the location is great but the hotel has degraded significantly over the years since our family last stayed here.

8/10

Excellent

10 Mar 2026

Sheila

The staff was excellent. We didnt realize our stay would overlap with spring break and it would be full of college kids having fun. The staff was so good at keeping it under control when it got noisy. They were always on top of the noise. We were great full. We would recommend The Mark to friends and family.

Friends_and_family Family

8/10

Excellent

07 Mar 2026

Angie

Great location!! Afternoon music by the pool was excellent!
Very walkable to great breakfast and dinner options!

Friends

8/10

Excellent

07 Mar 2026

Nicole

The pool was lovely, staff was very friendly, the rooms could use a little updating but otherwise the location and amenities were perfect for our stay.

Friends

8/10

Excellent

05 Mar 2026

William

The carpet is old and stained. The pool is a good time and the staff is very friendly. The cleaning staff is a bit aggressive and could leave more than 1 towel per person but all and all a nice place.

Friends

8/10

Excellent

04 Mar 2026

Jamie Lea

The hotel was clean, friendly staff and very central but not right on the party street so quiet for sleeping.

10/10

Exceptional

02 Mar 2026

James Martin

Enjoyed our stay here! Staff was kind- room was clean and beautiful!

10/10

Exceptional

26 Feb 2026

Frank

Clean rooms, amazing staff, especially Mr. Paul at the front desk, Sabrina as the conch-ierge.. house keeping, the (Kourina) bartenders. Even the espresso was great. Many thanks to all

Family_with_children

10/10

Exceptional

26 Feb 2026

Vic

Overall a pleasant experience

Self

10/10

Exceptional

26 Feb 2026

Herve

Great location, spacious and comfortable rooms, nice pool and bar areas.

Partner

10/10

Exceptional

25 Feb 2026

Willis

Clean & close to many restaurants!

Friends_and_family Family

10/10

Exceptional

24 Feb 2026

Nora

We loved this hotel! Beautiful, spacious and clean rooms, great location, gorgeous grounds and pools, helpful staff. We would stay there again!

Family

10/10

Exceptional

24 Feb 2026

Nicole

We have stayed here every year when we vacation in key west. We love the hotel, the pools, the bar staff is amazing and friendly.

10/10

Exceptional

23 Feb 2026

Shannon E.

Bar staff.

Partner

10/10

Exceptional

22 Feb 2026

Brandon

Great place and great customer service.

10/10

Exceptional

21 Feb 2026

Rob

Well taken care of and managed

10/10

Exceptional

19 Feb 2026

John

Friendly, helpful staff - great breakfast - convenient location- nice facilities.

10/10

Exceptional

18 Feb 2026

Cletis Andrew

The Marker is a wonderful resort to stay while in Key West. Close to everything. Paul at the front desk was friendly and helpful. Jason and Karolina at the Starboard were the best! The room was neat and clean. We will definitely stay here again.

10/10

Exceptional

17 Feb 2026

Jason Aaron

Every year we stay here and every year it’s exceptional.

Family

8/10

Excellent

16 Feb 2026

Michelle

The staff

6/10

Pleasant

16 Feb 2026

Travis

The staff was very friendly at front desk and at the bar. Mean while when our hotel room door was NOT shut all the way after house keeping was finished.

Leisure Partner

8/10

Excellent

07 Feb 2026

Rebecca Lynn

Breakfast was better than expected, heated pools, polite staff, and clean property.

Leisure Family

10/10

Exceptional

01 Feb 2026

Peter

Very clean hotel with spacious rooms. Friendly staff and complimentary wine spritzer were a great touch

Leisure Friends

10/10

Exceptional

27 Jan 2026

Kenneth

Incredible staff, especially at the pool bar. Property is in the best location, easily walkable to all Key West has to offer. The rooms are clean and comfortable with extremely cozy bed and pillows. As a repeat guest, we look forward to returning in February for another wonderful stay.

Leisure Friends

10/10

Exceptional

25 Jan 2026

Patricia

Excellent

10/10

Exceptional

25 Jan 2026

Leslie

Staff were great. Nice pool and pool bar.

Leisure Partner

10/10

Exceptional

23 Jan 2026

Caleb

Great place to stay!

10/10

Exceptional

16 Jan 2026

Richard

Very nice hotel and good location. The room was a nice size and clean. Pools and pool bar are nice. Live music at the pool was fun/cool. The food is very average.

Friends_and_family Friends