Name: The Saint Hotel Key West Autograph Collection
Address: 417 Eaton Street, Key West, 33040, US

10/10

Exceptional

12 Jul 2026

Robert

Latoya the concierge, was exceptional and professional. She provided my wife and I exceptional service during our stay.

Partner

10/10

Exceptional

04 Jun 2026

Francisca

Staff

Friends

10/10

Exceptional

04 Jun 2026

R Frederick

Great place for couples!

Partner

8/10

Excellent

10 Apr 2026

Michelle

The property is right in the middle of Duvall Street making it a great place to stay. The hotel was clean and the staff was very friendly. The pool was nice but there is limited space around it. Our only complaint was the proximity of our room to the elevator the staff uses to access the upper floors - every time they got on it they slammed the door which rattled our bedroom door and woke us up. I would still recommend the hotel to anyone.

Partner

10/10

Exceptional

10 Apr 2026

Tunya

Wonderful! Close to Duvall street! Staff was amazing!

10/10

Exceptional

10 Apr 2026

Tunya

We loved the Saint Hotel and the staff was amazing! Will definitely be back! Perfect location.

Family

10/10

Exceptional

04 Apr 2026

Martin

Comfortable bed beautiful pool.

Partner

8/10

Excellent

18 Mar 2026

Patricia

Not as impressed as I thought I would be. Bathroom doors wouldn’t stay shut, so no privacy. Sink wouldn’t drain. All lights controlled only by the front door. If you turn on the light for the bathroom, it also lit up the shower on the other side of room, which made the whole room light up, disturbing the sleep of your companion.
Bar/eating area was short staffed causing long wait for drinks/food. And lastly, no decaf! Not everyone can drink caffeine. Everything else was good including the staff at the front desk!

10/10

Exceptional

04 Mar 2026

Cheryl

Shops nearby. Pool area beautiful, quiet and lovely. Only one night stay so did not use. Valet parking was a plus since parking is difficult and metered. Nightly entertainment on rooftop bar where you can also people watch. Room lovely and bed comfortable. Furnishings could be a little more functional than decorative.

Partner

10/10

Exceptional

24 Feb 2026

Vickie

Clean room, nice layout, friendly helpful staff.

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Samantha

Sexy little boutique Hotel

4/10

Poor

03 Feb 2026

Alain

It was the worst comfort‑to‑price ratio I’ve ever experienced. On top of that, there was no heating in the room.

Partner

10/10

Exceptional

27 Jan 2026

Paul

Absolutely

Leisure Family

10/10

Exceptional

22 Jan 2026

John

Champagne on arrival, help taking bags to room, friendly employees

Partner

10/10

Exceptional

15 Jan 2026

Ruth

Fantastic spot, close to everything, but just far enough away.

10/10

Exceptional

20 Oct 2025

Robert

The room was beautiful and comfortable. We loved the pool. It was beautiful, a comfortable temperature, and not crowded. The staff treated us well. We enjoyed the Happy Hour at the bar. The drinks and small bites were delicious. The rooftop bar with nightly live music was a fabulous bonus. My husband and I highly recommend the hotel with a perfect location.

Partner

10/10

Exceptional

29 Sep 2025

Elizabeth

Great spot!

8/10

Excellent

21 Aug 2025

Joseph

The Staff was awesome.. I would recommend upgrading the room above the standard queen. This room was very dated and did not have any real standard features hotel rooms usally come with at similar rates. The rest of the hotel was vey acceptable and location was great. I will stay again but not in those queen standard room.

Leisure Partner

8/10

Excellent

17 Aug 2025

Brian

Had issues with water pressure and very little hot water in room 301

Leisure Partner

6/10

Pleasant

12 Jul 2025

Vlademir

We have bugs at are room. Crowing over the bags and bed. We have several bits discussed.
No refrigerador or mini refrigerador at room.

Partner

10/10

Exceptional

30 May 2025

Kala

My husband and I stayed here duringnour anniversary trip. The hotel was clean and well maintained. The staff is very friendly and helpful. The pool is nice and they really cater to you if you allow them to. The beds are like sleeping in a cloud. The location is perfect. Youre right in the middle of everything. The onsite food is really good as well.

Partner

10/10

Exceptional

24 May 2025

Jon

It was clean, quiet, great location. No negatives at all.

10/10

Exceptional

05 May 2025

Heather

Overall great experience. We plan on staying here going forward. Centrally located, beautiful inside and out. Staff was fantastic.

Partner

10/10

Exceptional

23 Apr 2025

THOMAS

Great boutique hotel with excelkent service

The service was impeccable. Bar was great. Pool was great. I would prefer to have a mini frig to keep our bevs cold while we are out. Location was superb & rooftop bar & entertainment was top notch. I will be returning next year.

Partner

10/10

Exceptional

09 Apr 2025

eugene

Only there on night, it was a convenient location

Leisure Partner

10/10

Exceptional

03 Apr 2025

Amy

The staff were amazing and made our stay so smooth. The pool is beautiful and so relaxing and they have a rooftop bar with live music that was so fun. Will definitely return.

Leisure Friends

10/10

Exceptional

01 Apr 2025

Denise

Staff was fabulous from hello!!!

Leisure Friends

10/10

Exceptional

09 Mar 2025

Brian

Great hotel nestled right off of Duval Street in the middle of everything! Room was great, pool was awesome, had a nice restaurant and great bar as well.

Leisure

10/10

Exceptional

23 Feb 2025

Cathy

I loved this hotel. The rooms are small, but the hotel quality and amenities make up for the room size in my opinion. The staff were lovley and kind. Id definitely stay again

Leisure Partner

10/10

Exceptional

12 Feb 2025

Jayne

What a wonderful find. The staff was beyond helpful, and the hotel is centrally situated so you can walk to any place you'd like to visit. So many restaurants and bars nearby, and of course, plenty of shopping amid the historical sites.

Leisure Self

8/10

Excellent

24 Dec 2024

Joseph

Nice property

6/10

Pleasant

17 Dec 2024

Verified traveler

The grounds are beautiful and the hotel is in a very convenient area that is close to Duval and old town. The staff was very friendly as well. The size of our room was extremely small. The shower is not in the bathroom it is actually in the room and glass door had to be lifted to close and open. We understood it was an intimate hotel and thank goodness we have been together for 13 years is all I have to say. This was my 25th time so key west. I did love the private entrance on Duval.

Partner

10/10

Exceptional

07 Nov 2024

Verified traveler

The friendly helpful staff

Leisure Friends

10/10

Exceptional

01 Oct 2024

Ian

Cute little hotel tucked away with amazing rooms and friendly, helpful staff. Would definitely stay here again

Leisure Friends

8/10

Excellent

09 Jul 2024

Jorge

Says parking was available but it was only valet. They take the car 6 blocks over. If you leave something in the car you can’t get it till next day as valet stops running at 11pm. I would’ve gave it 5stars other than that.

Business_and_leisure Partner

10/10

Exceptional

30 Jun 2024

wendy

We love the property. My husband and I came to have a nice weekend getaway and the experience was wonderful. Everything is close and the hotel has a great service and a rooftop lounge. Definitely worth the price and we are coming back.

Leisure Partner

8/10

Excellent

22 Nov 2023

Gerd

Romantic style

In the bigger rooms a really nice place. The small rooms like a cage and not recommendable

Partner

10/10

Exceptional

15 Nov 2023

Devin

This was an amazing place for my husband and I. We had an absolute blast. The room and bathrooms were so clean and the bed was SO comfortable. There was live music on the upper deck every night until 11pm. Definitely an adult's hotel, just be aware. But we had NO complaints.

Leisure Partner

8/10

Excellent

22 Sep 2023

Paulette

Fantastic stay Bar, pool, maid service, we're phenomenal! Front desk was another story.Any question or request I made seemed to always be answered with no. From room choice to late check out. For example, when I asked for late check out. I was given a time of 12 noon but as I waited in a lobby for my Uber another guest ask for late checkout and they were given a time of 1 o'clock, go figure.

Leisure Partner

10/10

Exceptional

08 Aug 2023

Natalie

Staff is so friendly, is like a big Family

10/10

Exceptional

06 Aug 2023

David

Staff Mr. Lobos was excellent! The people are really nice. Definitely going to stay again.

10/10

Exceptional

05 Jun 2023

Marisa

7 years without disappointing.

The Saint Hotel has been our go to for the last 7 years when visiting Key West. The staff is outstanding, the rooms are clean and beautifully decorated. Right off of Duval street, yet you feel as if it was private and calming. Love the bar and the bartenders are so amazing and welcoming!! Food is also fantastic. Overall The Saint is a great hotel to stay at when visiting Key West.

Partner

4/10

Poor

02 May 2023

Erika

Did not sleep a single good night. Noise went the entire night through next morning

Leisure Friends

6/10

Pleasant

23 Dec 2022

JUAN

Overhyped & Overpriced

I had high expectations for our Saint Hotel stay. We had not been to Key West for some time and hoped for a bit of comfort and luxury, but that was not to be.
The staff was friendly enough. No one stood out one way or the other. Mostly. Our room was an exhibitionist’s dream (not mine) with full length windows in the bedroom and bathroom, and instead of having shades that close from the bottom up you had to pull down the entire blackout shade for any privacy whatsoever, since they both faced the Halo Rooftop Bar, where we had the worst mojito. Besides not seeing a mint leaf or lime in sight, it wasn’t just our opinion. The next day we were at a different place and tasted their mojito and I told the bartender I had now had the best mojito (theirs) and the worst one, to which the bartender said, “You must be staying at The Saint”. The drink at the Halo came from some pre-made mix, which I would expect at some cheap motel bar, not at a Marriott Autograph Collection Hotel.
The water pressure in the shower not great and the temperature was constantly fluctuating between cold and scolding hot.
The pool area was lovely but don’t expect cocktail service. We saw one server. Once.
Also, when I asked for the possibility of a late checkout, I was told an emphatic NO. This was the only time there was noticeable attitude from the Front Desk person.
This place is overpriced, overhyped, in need of a new bar manager, and some brushing up on proper hospitality.

Partner

2/10

Poor

06 Jul 2022

Verified traveler

We stayed at The Saint in 2017 and the service and property has declined. The people we loved our long gone and so has the servic

Partner

2/10

Poor

03 Jun 2022

Prashant

Not a fan

Leisure Family

10/10

Exceptional

01 Jun 2022

Dolores

Conveniently located and was pleasantly surprised with a spacious, clean, modern room!

Leisure Partner

10/10

Exceptional

07 May 2022

Warren

Always love my stay at The Saint! Convenient location and staff is awesome! Only one suggestion - would appreciate local and national news available on TV. Thanks!

Leisure Self

10/10

Exceptional

31 Jan 2022

Erica

Amazing staff.....amazing location! Special shout out to Paul and Jessica for making our stay memorable.

Friends_and_family Friends

10/10

Exceptional

18 Jan 2022

Chris

Great stay here at The Saint. Perfect location for walking to all of the best places in Key West. Room was very nice, clean and the bed was comfortable. Would definitely stay here again!

Leisure Partner

8/10

Excellent

11 Jan 2022

Jennifer

Room 225 which was very nice with high ceilings and a comfortable bed is also close to all the action. Know going in that there will be loud music and chickens/rosters crowing all night long. Our room also smelled musty on and off. The walls are also very thin. And like other reviewers mentioned, our hot water in the shower wasn't consistent and often had to turn it up because it went cold.

We did enjoy riding the bikes the hotel provided to explore. The staff is excellent and go out of their way to ensure we were happy. The chef cooked our fresh catch of the day, which was delicious! Wished the heated pool was a little warmer, but we enjoyed relaxing by it just the same. It was a nice play to stay, but not enough to return. Would prefer to stay somewhere a little quieter where actual sleeping can occur without ear plugs.
Duval street, which offers many things is mostly an adult spring break.

Leisure Friends

8/10

Excellent

10 Jan 2022

Verified traveler

Historic Key West Perfect Location

The Saint is great boutique hotel in the heart of historic Key West. It is walking distance to all main attractions and there are bikes available if you want to venture out to other parts of the island. Great time! Great stay!

Partner

10/10

Exceptional

13 Dec 2021

Verified traveler

Great experience! Would stay again!

Great experience and location! Would stay again!

Partner

10/10

Exceptional

20 Nov 2021

Eric

Great place, can walk to everything!

Partner

10/10

Exceptional

20 Nov 2021

Eric

Loved our stay!

Staff was wonderful, room was clean & beautiful, bed was very comfy and location was perfect.

Partner

10/10

Exceptional

20 Nov 2021

David

Neat place, clean and quiet. Will definitely stay here again.

Leisure

10/10

Exceptional

31 Aug 2021

Briana

Nice hotel in great location. Beautiful pool. Staff was all very friendly and helpful.

We booked a \"double bed\" and were surprised that the bed was so small. It had to have been a full size. The bedding was comfortable but very small because we are used to a king size bed. The room itself was small as well, but we didnt spend that much time there so it wasn't much of a problem.

Overall, we had a very pleasant stay.

Leisure

10/10

Exceptional

29 Aug 2021

Robert

Great location for visiting all sites of interest in Key West. Very clean. Friendly and helpful staff. Great pool. The bar is nice with interesting specialty cocktails.

Leisure Partner

10/10

Exceptional

22 May 2021

Verified traveler

Third time at the Saint, and another amazing experience. Rooms are clean and well kept, if relatively small, bed is amazing. Perfect for what we need to enjoy Key West. Pool is perfect for the small property, and the location relative to Duval is ideal. Staff couldn’t be any better or accommodating. We WILL be back.

Leisure Partner

10/10

Exceptional

05 May 2021

Verified traveler

Room was very small

Leisure Partner

10/10

Exceptional

21 Mar 2021

Verified traveler

Excellent refurbish and renovation, while retaining it’s historic charm.

Leisure

8/10

Excellent

20 Feb 2021

James

Key West

Great location!

Partner

2/10

Poor

16 Mar 2020

Verified traveler

Blue light ambiance will keep you up despite black out curtains. Heated pool was freezing and unusable. Refused our request for parking, were told to park in the next block. Told our account was paid in full at check in, they didn’t take our credit card. After we left the state, they hunted us for payment.

Leisure Partner

10/10

Exceptional

27 Jan 2020

Michael

Very comfortable. Liked the bar. Liked the pool. Great location.

Partner

10/10

Exceptional

16 Sep 2019

mercedes

Great experience, beautiful hotel. Everyone from the check in the the restaurant and bar personnel were great! Location was awesome. Will definitely stay here again.

Partner

8/10

Excellent

29 Jul 2019

DL

This is a very nice and beautiful property. The room we stayed was small but very clean, comfortable and well decorated. Location is great, the swimming pool is small but charming. I would stay in this hotel again.

Leisure Partner

10/10

Exceptional

25 Jul 2019

Verified traveler

Upscale hotel. Modern furnishings. Went out of their way to get me a standup fan for the room.

Business Self

8/10

Excellent

24 Jun 2019

Rustin

Great hotel, rude staff

The hotel over all was excellent. Great location, free bikes to rent, wonderful rooms and pool, but the staff was less than ideal. Girls that ran the front desk were rude and acted put out with almost every request. The men working the bar we excellent but a few of the women bartenders couldn't have cared less about helping anyone.

Overall, enjoyed our stay, but we quickly found what staff to avoid around the property. I would stay here again - but the hotel needs to train a few of their staff members how to speak with and assist customers.

Friends

10/10

Exceptional

25 Mar 2019

Peter

We loved everything about this hotel it was amazing!!!!

Leisure Partner

10/10

Exceptional

24 Feb 2019

Verified traveler

The staff go above and beyond to make you feel welcome, they even walk you to your room and tell you about the entire hotel. Hands down my favorite visit to Key West! I’ll never want to stay anywhere else !

Friends_and_family Family

10/10

Exceptional

22 Jan 2019

Verified traveler

Good service great location fun environment great drinks

Leisure

8/10

Excellent

05 Jan 2019

Verified traveler

Looks very clean and new. But no coffee and freg at our room. The lighting is too dark.

Leisure Friends

2/10

Poor

01 Dec 2018

JR

The room was the size of a college dorm in Manhatten...small. Really small. The bed might have been a double, at best, the room around it barely big enough to hold it. For the money we paid, i was expecting more.

Leisure Partner

10/10

Exceptional

27 Nov 2018

Verified traveler

Great location. Friendly staff. Clean rooms with comfy beds...each one is a bit different. Excellent breakfast. They have bikes for you to use. Only small drawback...very small pool, but well maintained. I would totally stay here again.

10/10

Exceptional

06 Oct 2018

Doug

Perfect location, great staff. We couldn’t ask for anything more. This will be our new home anytime we visit Key West!

10/10

Exceptional

02 Oct 2018

Michelle

Very unique styling in the rooms, very nice pool, you can borrow bicycles free of charge and very nice staff.

No parking on site (valet parking available for 35$ per hour)

10/10

Exceptional

25 Sep 2018

Donna

Great location and nice decor. We will definitely stay here again!

6/10

Pleasant

07 Sep 2018

Don

Nice Hotel. The cleaning staff very friendly. Front desk staff was stand offish, cold. Watch your bar tab and keep your receipts or you will be doubled charged. Also if you have a car there is a daily charge for parking that is not stated on there web site.

10/10

Exceptional

06 Sep 2018

Meghan K

A Key West Favorite

We loved it! Clean and modern in ideal location off Duval. Great pool and rooms with pool patios. Love the bar!!!

10/10

Exceptional

04 Sep 2018

Matt

For a vacation on Key West the location was PERFECT. Being adjacent to Duval St allowed instant access, but the hotel is situated in a way that let's you get away from the party whenever you like. Staff was amazing in helping us with all levels of recommendation, and between the pool and the hotel bar we were always well prepared for an amazing day and night.

10/10

Exceptional

29 Aug 2018

Maria

Great Boutique Hotel

We recently stayed in the Saint Hotel and our experience form beginning to end was excellent!! Jamie is such a great host/front desk lady, always with a smile and very helpful when asking her questions and her suggestions where every accurate for what we were looking for. The location is excellent from the beach and to the Duval St .... the pool was great and seems like a adult hotel not noisy and not disturbing ... Bathroom toiletries are very nice, room is clean and they have dehumidifiers. we love it and we would stay there next time in KW.

Partner

8/10

Excellent

18 Apr 2018

BigD

Close to Key West action

The location is great as the hotel is located on Eaton Street but has a side entrance that puts you right on Duval Street. The hotel is clean and a very friendly staff.

10/10

Exceptional

28 Mar 2018

Adolfo

AMAZING!!!!!!

Partner

10/10

Exceptional

28 Nov 2017

Ronald

Saint

Nice hotel in a great location.

Partner

4/10

Poor

15 Oct 2017

Anthony

You need to be a saint to stop there.

A lovely reception area, bar and dining was very good and the staff were very helpful. The downside,.The room we had was their smallest I am not joking. I don't think you could swing a cat in it literally. When I mentioned it at reception they agreed but stated that the room was stated at 150 sq feet. It was a double bed shoved up the wall so I had to get out to let my husband out. One small wardrobe. The cases took most of the spare room up. The blinds were filthy and needed a good clean. To top it all we left a day early because the room was so uncomfortable and the reception, bar, and restaurant were closed to relay the floor. Reception said it was because of the hurricane and the bar staff said it had been booked and arranged a while ago. There was no reduction in the rate and no advance warning. To cap it all they would not refund the day we had left. I would have thought that they would have asked why??. But just a silence and funny looks between them. We like Key West but would never stay there again. There are much better hotels and cheaper.

Partner

8/10

Excellent

05 Sep 2017

Verified traveler

Beautiful hotel... room was very musty..

Partner

10/10

Exceptional

17 Aug 2017

Verified traveler

The Best Key West Experience!!!

This hotel is absolutely fantastic. The location is awesome. The staff is very helpful and go above and beyond. The decor and ambiance inst the usual but it absolutely makes this hotel. We had a great time and would definitely recommend and stay again.

Partner

10/10

Exceptional

10 May 2017

Verified traveler

Great Location to Duval and all the activities

We really enjoyed The Saint and the fact we could walk about everywhere we wanted. The people were super nice and the hotel had a fun new vibe about it. Beautiful pool. And somehow tucked right in the middle of everything. Our room was super small but that was all that was available. Was prices but they all are in Key West! Great Stay!

10/10

Exceptional

15 Mar 2017

emily

Exciting place

Our stay was wonderful, the rooms were excellent the staff went above and beyond what they needed to in order to make our stay enjoyable. The hotel was very clean and was in a convenient location. Would recommend this hotel for sure

Partner

8/10

Excellent

07 Feb 2017

Sandy

Very nice hotel close to Duval Street.

Great location - walking distance to Duval St., Mallory Square, waterfront. We booked the \"petite\" room - and petite it was. Short on storage, but clean and pleasant. Hotel has a great bar and lovely pool. We did not eat there, but a nice area of outside dining.

10/10

Exceptional

29 Jan 2017

Linda

Rare Jem in Key West

What a great property this is! Great location, the staff is professional and goes put of their way to make your stay memorable! Great bar, they make some really great speciality cocktails! The best part is the pool, unbelievable! I highly recommend The Saint!

10/10

Exceptional

03 Jan 2017

Timothy

Immaculate hotel in the Center of Everything!

Paul, the manager, was terrific. His personality and the hospitality of the entire staff made our stay special. I do not live far from the Keys and visit several times a year. There are many things to do including nothing at all and the pool/balcony make for great relaxation at the Saint. I would likely return and upgrade to a pool veranda room which opens to the enclosed swimming area. Be sure to ask Paul for the run down on the rum, vodka and tequila at the bar and for your Irish Kevins custom T-shirt!

Family

10/10

Exceptional

31 Dec 2016

Laurie

Exceptional Service

This is a great boutique hotel in a perfect location off of Duval Street. What sets it apart from all of the other hotels is the exceptional service and friendliness of the staff. Can't thank everyone enough for a fabulous stay over the Christmas holiday. Special shout out to Abraham, Paul, Maria and Gustav for everything you did for us.

8/10

Excellent

24 Dec 2016

MEC

Great location and really nice staff

Our stay at the Saint was positive. I rated room comfort a 2 but I should take partial responsibility. I booked the petite room to save money and the room was really small. My 6'2\" husband was longer than the bed. The closet had limited space (the guest robes took up half) and there was no dresser in the room so we were digging through our suitcases all week. I guess I would have been okay with that except my sister had booked the same type of room and her bed was bigger, had two night tables and she had a double closet. Our room had a bigger shower if that counts for anything. The pool area was very relaxing as was the second level porch that looked out over Duval Street.

Partner

8/10

Excellent

13 Nov 2016

PERRY

Good location to downtown

We had not been to Key West. We enjoyed our stay at The Saint. The hotel was well located for our purpose of exploring the old city. We shopped and enjoyed nice meals.

6/10

Pleasant

10 Oct 2016

Benjamin

Nice property, tiny room

The property and pool area are nicely designed/remodeled however our room was very tiny and doesn't allow for any privacy between the shower/toilet and bed.
For the price I would expect something much better however I think this is somewhat expected in Key West.
Friendly service and great location.

Partner

10/10

Exceptional

20 Sep 2016

John

Small Boutique 33 Room Hotel

We spent 5 days at the Saint for my son's wedding and could not be happier. The staff was so courteous and friendly that we almost felt like family.
Anything we asked for or requested information on was handled immediately.

8/10

Excellent

13 Aug 2016

Joel

DONT get the petite room

Beautiful hotel located dead centre of town just around the corner from main street. Not as noisy as i thought. Staff at the hotel were very helpful and always so eager to help. the room was nice however the blue light which light up the ceiling made it hard to find clean clothes to wear as everything looked the same. Our Room was what they call a petite room.... which is so small you can barely walk around the bed, we booked on Hotels.com and they didn not mention it was such a pockey small room, especially for the price !!

Partner

10/10

Exceptional

10 Aug 2016

Michelle

SUPERIOR experience.

The Saint Hotel is a beautiful, classy, clean, upscale hotel located one block from Duval Street. The rooms are unbelievably sexy, clean and cumfy providing top of the line pillows and mattresses.
The staff are all remarkably sweet, helpful, accommodating and friendly. The service, atmosphere and location are all 10 star. We'll definitely be coming back.

10/10

Exceptional

26 Jul 2016

August

Great hotel, great location!

Was there for an anniversary celebration and couldn't have picked a better place!
Second time there this year.
Staff was great, with true mixologists behind the bar!!
In a fantastic place on Duval!
Worth the money!