Name: Pegasus International Hotel
Address: KEY WEST,33040, Key West, 33040, US

8/10

Excellent

03 Aug 2026

Jardel

Great location, very clean, is good for couples day!
Breakfast is is good.
Park lot is very close.
Room is small is normal for Key West.
Definitely I will be back.

4/10

Poor

03 Aug 2026

TIFFANI

It was run down , rooms didn’t get cold , bathrooms are small and in need of updating , house keeping wasn’t good at all. Only clean if requested . No staff at front desk after 6 . Shara was the most helpful out of all staff. Breakfast was minimal. I wouldn’t stay again

8/10

Excellent

30 Jul 2026

Ryan

Hotel was an interesting shape but after we found our room it was a very good experience. Pool and hot tub clean. Also a nice place to watch the crowds on Duval St. don’t expect too much from breakfast just cereal, yogurt and oranges

10/10

Exceptional

29 Jul 2026

Steven

Decent hotel in the middle of duval street. All you need.

8/10

Excellent

28 Jul 2026

Barry

Be aware this is right on Duvall Street. You are going to hear people and traffic all night and just when you think you’re gonna get some nice quiet time the street sweepers come out.. you will see light through your shades all night so if you have light sensitivity or your a light sleeper this might not be the place for you but if you’d like to party and have a good time this is definitely a great hotel for that. We stayed there and it didn’t bother me we had a good time. It is near everything and the parking is great we did not have to move my car the whole trip walk to everything.

8/10

Excellent

28 Jul 2026

Yait

Good

4/10

Poor

27 Jul 2026

Silvana

The location was good.
The day staff was especially not helpful.
Breakfast was poor.

6/10

Pleasant

26 Jul 2026

Jeremiah

It was ok but it seemed way over priced
For what we got

10/10

Exceptional

26 Jul 2026

Crystal

The location of the room was perfect. Near a couple of coffee shops, easy walk to shopping and eating in various areas! Would definitely stay again.

10/10

Exceptional

24 Jul 2026

Vincent

Super clean and the staff was great.

10/10

Exceptional

24 Jul 2026

Sherry

Parking was a little screwed up, but everything else was so great that you forgot about that aggravation until you left. The lady from France, I don’t remember her name, has excellent people skills loll even/if you’re tired from traveling and overwhelmed, she has a calming nature to guide you in the right direction for food, music and drinks… which was hard to beat their own rooftop pool and ambiance! Very, very nice lady and loved the building, the architecture is surely to be desired building a dream home! And right in the thick of thickness and it was subdued and quiet… soothing sounds actually to fall asleep to on the third floor. Excellent! Nostalgic! Most fun road trip!

10/10

Exceptional

22 Jul 2026

Terry

Stayed 3 nights, perfect little hotel. It’s not the Hilton or any other chain hotel. It’s a smaller hotel with character on Duval Street, right in the middle of all the action. You can easily walk to everything in old town. It has a rooftop lounge that you can watch the street from, although there was no bar service during my stay you could definitely byob. The pool and hot tub was open 24 hrs. There is a Walgreens on the street level for supplies. Great pizza place and coffee house right next door. All in all a great find. One thing to consider is there is a bar with live music every night directly across the street which may affect light sleepers in the rooms facing the street, we were on the lounge/pool side and heard nothing. Perfect little local hotel. Also has free off street parking which is a huge plus!

Friends

10/10

Exceptional

15 Jul 2026

BRUNO ALONSO

Excelente ubicación, personal atento ,la habitación muy iluminada y limpia,thanks

Friends

8/10

Excellent

15 Jul 2026

Jerdon

The location is perfect for walking Duval Street. For shopping, finding restaurants and bars, and access to the docks. The breakfast was great, and the second floor pool was enjoyable.

Friends

10/10

Exceptional

10 Jul 2026

Keith

Room was hot

Partner

10/10

Exceptional

08 Jul 2026

Otto

Great location with pool

Partner

6/10

Pleasant

07 Jul 2026

Saskia

Aceptable

Partner

2/10

Poor

06 Jul 2026

Alexander

Front desk clerk was RUDE AF
Room was nasty
Blood on the curtains
Rusted Toilet
Dirty Towels
Polluted hallways
Dirty Sheets ( I had to sleep with my cloths on)

Friends

10/10

Exceptional

05 Jul 2026

Maureen

Location is perfect. On-site parking is not really on-site, but about a half a block away.

Friends

10/10

Exceptional

05 Jul 2026

Catherine

Clean room, close to “the action”, good breakfast

Partner

8/10

Excellent

04 Jul 2026

Ilabahen

Overall, I had a good stay. The hotel is in a perfect downtown location, making it easy to walk to nearby attractions. Offer a good breakfast, and jacuzzi was a great amenity to relax in after a long day. The room was okay, bed was smaller and less comfortable than expected, the water pressure in bathroom was low. Despite these minor issues, the excellent location, good breakfast, and relaxing jacuzzi made for an enjoyable stay.

Family

8/10

Excellent

03 Jul 2026

Amber

The location is great, the pool is big (for Key West)and the lady working the desk at our late arrival
Was amazing. This hotel is older, but great location. The only “issue” is the bar across the road (Hero Bar) had live music until 2:00 - 3:00 AM Friday and Saturday night.

Partner

8/10

Excellent

01 Jul 2026

William

For an older hotel the Pegasus didn't disappoint. If your looking for quiet this is not the place. Willy t's parties till the wee hours of the night. The Pegasus is great for being centrally located for all the happening in key west. Great spot for a night or 2.

Partner

8/10

Excellent

28 Jun 2026

Connie

Liked the art deco style. Located halfway down Duval St on the corner. Pool on 2nd floor was very nice. No charge for parking but the lot is a couple blocks away. No problem because we walked everywhere. Walgreens, in old theatre, right around corner.

Partner

2/10

Poor

27 Jun 2026

Sean

I would not recommend staying at The Pegasus International Hotel in Key West.

During our stay, the room above us flooded, sending water into our room and soaking some of our belongings, including my CPAP machine. We were forced to move rooms in the middle of our vacation and were repeatedly told the manager, Sandy, would contact us.

I asked several times during our stay and was always told, \"tomorrow.\" After checking out, I left two voicemails, sent two texts, called the hotel, and emailed reservations twice. As of June 27, nearly two months later, I have not received a single response.

When our return flight was canceled, I asked if they could extend our stay at a discounted rate given everything that had happened. The answer was an immediate \"no.\"

Accidents happen, but ignoring guests afterward is unacceptable. It felt like the staff simply delayed until we checked out, hoping the issue would go away.

For the price, the experience was disappointing. The continental breakfast was one of the worst I've had, the air conditioning in the replacement room did not keep up with the heat, and the customer service showed little interest in resolving our concerns.

Key West has many hotels that value their guests. Based on our experience, this is not one of them. Save your money and stay somewhere else.

Family

6/10

Pleasant

26 Jun 2026

tina

Price not too bad for the location but nothing special

Family

10/10

Exceptional

25 Jun 2026

Lyda

Perfect location

Partner

10/10

Exceptional

25 Jun 2026

Ray

Stayed three days, asked for additional coffee and its was delivered the next day. Closes to everything, totally walkable and parking was just down the block. I would stay again on next mini vacation.

Partner

6/10

Pleasant

23 Jun 2026

SHERRI

Loved the location, right on Duval St. loved the roof top patio.
The African American woman who worked the front desk all but our last day, was NOT helpful, was not friendly, bordering on RUDE!! in fact, she had her computer screen set up so that each time we approach the desk we couldn’t even see her face. Most of the time when I talk to her, I had to walk way to the side of her desk to see behind. We reported that the blow dryer wasn’t working in our room and she had the audacity to suggest it was our own fault because no one else in the whole hotel complained that their blow dryer wasn’t working. Couldn’t it have been possible that just ours was broke? And again did not offer to replace it at all and my daughter and I were both going out for the evening. In fact, she went so far is to tell us that there were no spare hairdryers. The lady who worked the last day was so helpful and she was so surprised at the other woman’s remarks because she said there were extra blow dryers. I will never suggest to any of my friends to stay there again.

Family

8/10

Excellent

23 Jun 2026

Richard

Not many choices for breakfast.

Friends

6/10

Pleasant

22 Jun 2026

Kathy

The staff was cheerful and willing to please. The door is closed after hours as it's located in the middle of Old Town which is convenient. You have to call if you need someone to meet you after hours to get the keys but they come quickly. There's a hot tub, a small coffee single serve which was pretty weak, and the \"free\" breakfast was nothing to get excited about but passable.
The greatest thing about this place is you can walk to everything easily.

Self

6/10

Pleasant

21 Jun 2026

Jennifer Marie

It was at a convenient location. The breakfast wasn’t great and the beds were a little dirty and uncomfortable

Friends_and_family Friends

8/10

Excellent

21 Jun 2026

Leisha

Hotel was clean and it was right on Duval!! Which was great. The bed was super hard.

Partner

10/10

Exceptional

20 Jun 2026

Deborah

The property is in a great location to everything. Parking is a bonus. Staff is very friendly. Will be looking to book another trip soon.

Partner

2/10

Poor

20 Jun 2026

Jeffery

The property was just ok
Location was good
Staff not helpful and actually rude

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Scott

Great location

Family

8/10

Excellent

16 Jun 2026

Regina

The hotel is centrally located. It is an older hotel however, it was updated and clean. There was parking not far from the hotel. It would have been nice to know the process before we arrived. Breakfast was disappointing.

Friends_and_family Friends

2/10

Poor

15 Jun 2026

Donna

Front desk lady very rude to every customer. The hotel does not offer a secure luggage drop location while you’re waiting for your room. Music from a nearby bar, plays very loud until at least 3:30 am every night. I’ll never stay here again.

Partner

2/10

Poor

12 Jun 2026

Jeffery

Do not stay here!
Terrible hotel and worse customer service!

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Edward

Location is perfect to all Duval Street has to offer. The hotel is older, but fits into the Key West vibe. The hotel itself is very clean and well kept. The pool was comfortable and not crowded. The room was clean and updated. Little added features like the ceiling fan was nice. The bed, but the bed… the bed was so comfortable that even if everything else was awful I would stay here again just for the comfortable bed. Overall we had a great stay with no disappointment.

Partner

8/10

Excellent

11 Jun 2026

Ewa

Very poor breakfast.

10/10

Exceptional

10 Jun 2026

Maria

Stayed for one night and it was all amazing

Friends_and_family Family

6/10

Pleasant

10 Jun 2026

AMY

The location was excellent, but the hotel was not very accommodating checkout was 11 but there was nowhere to put your bags and they said we couldn’t hang out at the pool after 11 and our flight wasn’t till 730😡 breakfast with Soso

Partner

10/10

Exceptional

08 Jun 2026

William

Very clean, nice breakfast, clean pool, quiet outdoor shaded area to chill out. Wonderful Natalia and the rest of the staff were very kind and considerate of every need. There was a guest asked to leave and fined for smoking on the property. THEY DON\"T ALLOW DISRESPECTFUL CLIENTS! Stay with Natalia and you will have a great time.

Friends

10/10

Exceptional

05 Jun 2026

Rhonda

We had a wonderful stay at this hotel in Key West. The property was clean, well-maintained, and the staff was friendly and accommodating throughout our visit. The location on Duval Street was perfect—everything was within walking distance, including restaurants, shops, attractions, and nightlife.

The hotel provided a comfortable and relaxing atmosphere while still being right in the heart of all the action. We enjoyed being able to explore Key West on foot without needing a car. Overall, this was a great place to stay, and we would definitely recommend it to anyone looking for a convenient, clean, and enjoyable Key West experience.

Partner

10/10

Exceptional

04 Jun 2026

Jeffrey

Great location.

Self

10/10

Exceptional

02 Jun 2026

Richard

Friendly staff

Friends

10/10

Exceptional

02 Jun 2026

Sonja

Convenient location.

Partner

6/10

Pleasant

02 Jun 2026

Tayfun

Staff was ineffective, rooms are very noisy to sleep, sleeping was impossible, breakfast was very insufficient , İ am not thinking to stay at again

10/10

Exceptional

02 Jun 2026

Terri

We LOVED our stay at Pegasus! It was just around the corner from Duval Street and within walking distance to so many fun hot spots. The receptionist was so kind and even allowed us to check in a little early so we could park our car and explore before we started our evening adventures. The room was spacious, the pool area was clean and they had a rooftop sitting area with views of Duval. Our only complaints were that the breakfast was very minimal when we arrived at 9:30 and the room door didn't seem to close all the way. The upside to both issues was that there were so many breakfast spots within a 5 min walk and there were 3 locks on the door, so we felt safe. If we are ever in Key West again, we will definitely stay at Pegasus!

10/10

Exceptional

01 Jun 2026

Gabriela

The receptionist was very friendly, and everything was in perfect condition. The only thing I didn't like was that the mattresses were very hard. Aside from that, everything was perfect

Partner

8/10

Excellent

01 Jun 2026

Tom

Hotel was built in 1952 however they keep it looking proud. Perfect location. Small 26 room Boutique hotel. Free continental breakfast needs to start earlier than 8:30. Overall very pleased

Friends

2/10

Poor

31 May 2026

Madhavi

Not good

Family_with_children

10/10

Exceptional

27 May 2026

David R

-Clean room, albeit a little small.
-Great staff!
-Close to nightlife but still quiet enough to relax

Partner

10/10

Exceptional

26 May 2026

Jonathan

The location was perfect for our trip. The site is central on Duval St within easy walking distance to the Southernmost Point on the Atlantic side and Mallory Square on the Gulf side. Also close to Hemingway House, Lighthouse and many restaurants and bars. Noise level at night varies based on room location. The rooms overlooking the pool area seemed to be fairly quiet from overnight street noise. Everything worked in our room, however, could use some updating. Staff was helpful and friendly. Would stay here again.

Partner

8/10

Excellent

24 May 2026

Mario

Great place to stay off Duvall street We had an issue with a/c it’s was taken cared of .
Parking is a plus .

Partner

8/10

Excellent

23 May 2026

Mike

Room was nice and clean but small. Desk is open limited hours so schedule your arrival accordingly. Parking is limited and a block away but doable. Facility overall was very nice, but be prepared: the bathrooms are rediculously small. If you're a very large person you may want to rethink a stay here. In our room, if you're sitting on the toilet, your head is hitting the wall, it's that close to the wall. And the gap between the glass shower wall and the rear wall of the shower is only 18\", so if you're big you may have a hard time even getting into the shower. At least that's how it was in our room.

Family

10/10

Exceptional

22 May 2026

Kelley

Cute spot get location! You can tell the hotel had been renovated many times working through decades of different styles, but it had a lot of charm. The room was spacious and clean and the beds were comfy. Great value for the price and I'd absolutely stay again !

Friends

10/10

Exceptional

19 May 2026

Allan

Breakfast fresh nice clean room

8/10

Excellent

19 May 2026

John

Room was clean and the one we had was quiet as it did not face Duval Street. The breakfast was simple but good. would definitely stay there again for price and location.

Friends

10/10

Exceptional

19 May 2026

Michele

The hotel is only 29 róoms which we found perfect. Lots of private time watching Duvall street. We will be back.

Partner

10/10

Exceptional

19 May 2026

Ruth

Excellent location, pretty much situated in Duval street👌

2/10

Poor

18 May 2026

Annette

Location

Friends

10/10

Exceptional

17 May 2026

Gary

Very clean room. Great location!

Partner

6/10

Pleasant

15 May 2026

John

Directly off of Duvall Street, but that means a lot of noise after midnight. Older property. They tried to make it better but just a little short of hitting the mark.

Partner

8/10

Excellent

14 May 2026

Jason

Breakfast was very generic. Little bitty muffins, bananas were over ripped.

Friends_and_family Family

4/10

Poor

14 May 2026

Markus Kurt

issue with BED BUGS - not pleasant - would expect money back for that experience .. anyway

Friends

8/10

Excellent

11 May 2026

Ronald

The woman at the front desk was very nice.

8/10

Excellent

11 May 2026

Natalya

Very nice

10/10

Exceptional

10 May 2026

Michael

Close to everything

8/10

Excellent

10 May 2026

Christopher

Super clean room. Could update the mattresses. Location is within walking distance of the main attractions. Convenient parking close to the hotel.

Partner

8/10

Excellent

08 May 2026

Jeffrey Michael

With being right on Duvall Street it is very loud! The bathrooms are old and very tiny, but the room and bathrooms were very clean. They have a small continental breakfast, which was nice with wanting to get out of town early the morning we left.

Friends

10/10

Exceptional

03 May 2026

Byron

Right off Duval, secure, great staff, clean comfortable rooms, quiet, and surprisingly, not much noise off the streets, coffee stand across the street

Self

10/10

Exceptional

01 May 2026

Gary

Nice place with great location. Very friendly staff. Excellent breakfast!

Partner

4/10

Poor

01 May 2026

Dariel

“The receptionist does not demonstrate a friendly demeanor and may not be well-suited for this role. She should show greater kindness and empathy toward guests and represent a more positive image of the hotel.”

Family

6/10

Pleasant

26 Apr 2026

Scarlett

Great location, parking it’s not warranty and it’s not disclosed, the rooms are not sound proofed and you will hear music until 3am and very early the roasters. The windows lack of curtains and the blinds are not covered

Partner

6/10

Pleasant

25 Apr 2026

Marie

Checked in by a sweet lady, Saran (?) VERY helpful, friendly and had advice for activities. 2nd lady for Fridays and Saturday was not friend, not helpful at all!

Partner

10/10

Exceptional

23 Apr 2026

Rose

The only issue we had was the floor in our room needed to be mopped.
Great location, shops and restaurants close within walking distance.

Friends_and_family Friends

10/10

Exceptional

22 Apr 2026

Amanda Tyie

Our absolute favorite place to stay when in Key West
10/10 hands down
Great location, the friendliest staff, & a nice breakfast selection each morning
Look no further

Family_with_children

10/10

Exceptional

19 Apr 2026

Enrique

Todo bien

Partner

8/10

Excellent

15 Apr 2026

Kenneth

The room was small, but very clean and in close proximity to most of the Key West activities. A bit expensive, but not much more so than others in the area.

My only complaint is that we are on Motorcycles and specifically check to see that there was on-site parking and there was none. The agent at the desk said that the problem was with Hotels.com listing and it is supposedly wrong. We had to park about 3 blocks away at an unattended lot. There were no problems, but we didn’t get what we expected and supposedly paid for.

Friends_and_family Friends

2/10

Poor

15 Apr 2026

James

It was terrible . Room was not clean smelled vert bad with cigarettes , sheets and pillows DIRTY and STAINED. Front desk NO help and would not even give us clean sheets. Offered us a windowless room
Their staff eats their lunch in your room
We prepaid a King Bed room but got a Queen
Mold in bathroom
Do NOT stay there
DO not stay there

10/10

Exceptional

12 Apr 2026

Scott

Great location just off the center of Duval Street. Loved the free water and free parking. Breakfast was ok. Considering how close we were to the nightlife, it was only loud one nught for a short time

10/10

Exceptional

09 Apr 2026

Kim

Didn't have bread

Family

10/10

Exceptional

08 Apr 2026

Robert

Great location. Walking distance to some of the coolest places on Duvall St. Heroes bar directly across the street. Breakfast could use a little help, but there’s a coffee shop next door. Pizza till midnight next door as well. Just don’t accidentally forget to give them their key card back, they charged me $100 on my CC. Other than that I would stay here again.

Family_with_children

8/10

Excellent

05 Apr 2026

michael

Very close to all the action on Duvall St. . It was quiet and clean. Average continental breakfast. No coffee maker or microwave in the room. Spa was great

Partner

8/10

Excellent

04 Apr 2026

Alexia

Breakfast menu was VERY basic, small eating area, only hard boiled eggs no meat protein, just French toast, bagels, cereal. It’s in a great location, right on duval st. The hot water, wasn’t hot at all.

Partner

10/10

Exceptional

30 Mar 2026

Nicole J

Really dont have a bad thing to say! Location was great, friendly staff beautiful room, refreshing pool

Friends_and_family Family

4/10

Poor

29 Mar 2026

Linette

I checked in for a week and had to unload luggage in a paid parking lane; the hotel’s parking is a block away. Our first room was unbearably loud at night—bar noise from Southard (drunken singing and screaming) sounded like it was inside the room. I asked to move and was told nothing was available, so I spent several nights with little sleep and constant headaches.

We were finally moved on Thursday, but downgraded from an executive king to a double. The new room was quieter, but the curtains didn’t fully close and bright pool lights flooded the room. I had to use a towel just to block the light.

The next morning, I found a dead German cockroach nymph in the bathroom. I requested a proper curtain panel around 8am and was told they’d “look into it.” By 2pm, they said none were available. I then asked for an extra towel and was told housekeeping had already locked up.

Front desk staff (with one exception) were dismissive and passive-aggressive, often seeming annoyed by basic requests. Housekeeping was inconsistent—one day only one of two beds was made.

There’s also no front desk staff after 6pm.

For the price, this level of service and condition is unacceptable. Stay elsewhere.

6/10

Pleasant

24 Mar 2026

Terri

The hotel is sparse in amenities and luxury. The rooms are adequate. The bathrooms are tiny. The best part is location, so if you do not mind roughing it rooms you may enjoy your stay. Small pool is clean, small refrigerator in room, now bell service and nowhere to store luggage as you wait for your room.

Friends_and_family Friends

10/10

Exceptional

23 Mar 2026

kirk

Loved the room, loved the location, things provided in the room were great. A little weird when room service just puts new towels in and changes a trash bin. Never changed or made the bed

6/10

Pleasant

22 Mar 2026

Lindsay

Na

10/10

Exceptional

20 Mar 2026

Steven

No bar there. The hotel worked for us. Location perfect. Don’t go there looking for something high end.

Partner

6/10

Pleasant

16 Mar 2026

David

Fine

Family

10/10

Exceptional

13 Mar 2026

Stephen

This hotel is right off of Duval. You have everything with in walking distance and a cvs around the corner if you need any kind of emergency items. The temporary bouy is only about a 10 minute walk. If you have a vehicle, you park nearly 50 yards away on the side of a restaurant. Everything was great during my stay and the motorcycle I rode in on was safe too.

10/10

Exceptional

10 Mar 2026

Keith

Nice shops but no bar.

10/10

Exceptional

10 Mar 2026

Laura

Nice. I’d stay there again. Only negative is nowhere to drop off luggage if you arrive before check in time.

10/10

Exceptional

08 Mar 2026

lawrence

The hotel is right on Duval St and a little noisy at night but is a perfect location to everything. Really enjoyed our stay.

4/10

Poor

05 Mar 2026

Astrid

The room was clean ,but the sheets and pillowcases were worn out and threadbare . The bathroom was tiny , the sink and toilet was clean , but the shower was gross ! It was black mold in it , we spent 2 nights there , and we didn’t shower, I got some water dripping on the floor , I took a washcloth and wiped it up, the cloth turned black!
They included breakfast in the price , but it was the the tiniest breakfast we ever had, so the next morning we went out and got a good breakfast .
The elevator didn’t work when we came ,so we had to use the steep staircase and carry our suitcases up to the second floor , if you would fall there ,you could breake a lot !
The lady at the front desk was not very friendly, nor accommodating , she was not helpful.
When we came down in the morning there was no good morning , she didn’t say a word unless someone spoke to her.

Friends_and_family Friends

6/10

Pleasant

03 Mar 2026

Roger

The breakfast staff was not ready the number of guests. Coffee was gone before the breakfast started and getting the urns replenished was slow. No napkins. We had paper towels for napkins. Choices for breakfast were limited and small. We were there for five days and elected to eat out. And the elevator was out of order multiple times during our stay. I expected more and better for the price.

Family