Name: Heron House
Address: 512 Simonton St, Key West, 33040, US

2/10

Poor

02 Aug 2026

Matthew

Our expectations were for a romantic getaway which is what was promised on the website. What we got was spring break college mentality. Enjoy no sleep and drunk people at the pool being excessively loud until 4 in the morning. DO NOT STAY HERE.

10/10

Exceptional

02 Aug 2026

Jodi

Everything was great and very nice property. Very close to walk to Duval St for all the shops and restaurants. We will stay again.

6/10

Pleasant

02 Aug 2026

Agnieszka

I have very mix feelings about this hotel. The property in general is very nice and staff is super friendly and helpful. However, I cannot say anything positive about the room I stayed. The room was clean, but very… I would say… not cared for. I wouldn’t use word dated just required a lot of TLC ( broken shades, cables sticking out of the wall, sink outside the bathroom with tiles that nobody bother to put a grout in etc). Maybe I just got a bad room (#6). Probably won’t take the risk again…

10/10

Exceptional

01 Aug 2026

Brando

Owners and management are very friendly and accommodating.

10/10

Exceptional

31 Jul 2026

Glen

Lovely property! Convenient to Duvall St., Sloppy Joe’s and Mallory Sq. Each room decorated island style, bed very comfy, lots of room, etc. Will stay here again.

6/10

Pleasant

29 Jul 2026

Joslin

The breakfast was fantastic, and the bed was comfortable. But we specifically booked the room that opened to the pool. They “upgraded” us to one that didn’t. The blinds were broken. We had to cover it with clothing for privacy. There were bugs in the bathroom. I’m very meh about the whole experience. Good breakfast though

10/10

Exceptional

28 Jul 2026

Glenna

Our room was very spacious, very clean and inviting, The property itself is amazing! Breakfast and coffee bar was simple but totally enough! Everyone was so kind and helpful. This was an excellent location and we will definitely stay again.

6/10

Pleasant

27 Jul 2026

Diane

The exterior of the property is nice. Plants and pool are well maintained. It was relaxing to sit in the courtyard. The room needed some TLC but it was very clean. Breakfast was ok. The location is great but there's no parking and the options are limited.

10/10

Exceptional

25 Jul 2026

Marlene

Super nice people and adorable rooms. Breakfast was very good with a lot of choices. Location was perfect ... within walking distance to popular attractions. Definitely would stay again.

8/10

Excellent

24 Jul 2026

Marie

The property is lush and welcoming. Our king suite was very spacious and for the most part clean. I saw one cockroach in the bathroom in the middle of the night. The air conditioner was extremely loud. I had to wear earplugs to which barely touched the sound even after turning the fan down. I would get a different room next time. The staff was terrific and responded to a couple housecleaning details quickly. The owners were on property and were lovely to meet. We also enjoyed Mary the cat and the orange kitty too although we didn't get his name.

10/10

Exceptional

24 Jul 2026

Neil

A beautiful, comfortable property that truly feels like a hidden gem. It’s also conveniently located near everything Old Town Key West has to offer.

8/10

Excellent

22 Jul 2026

Mike

The shower had very low water pressure. Also only could have the hot water on only for the water to be hot enough to take a shower. The $30 dollar convenience fee was a shock then a 1.5 % fee was a joke. So just know they will take $300 out of your account on check in, even though you payed for everything ahead of time. Then put $200 back after you check out.
If they were upfront with all that the stay would have been great except for the shower!!!!

10/10

Exceptional

22 Jul 2026

Kyle

Great location Excellent and Friendly staff and will definitely share Heron House to friends and family

10/10

Exceptional

21 Jul 2026

suzette

Great stay! Greg and Patrick were very accommodating.

10/10

Exceptional

21 Jul 2026

Renee

I have been going there for over 25 years. The place is great. It’s quiet. It’s right off of Duval. It is a little dated, but that’s Key West as long as it’s clean and quiet and the staff is friendly couldn’t ask for a better place and very affordable.

10/10

Exceptional

19 Jul 2026

Hannah

Great place!

8/10

Excellent

18 Jul 2026

Jessie

. Na

Partner

10/10

Exceptional

13 Jul 2026

Luis

Todo bien

Partner

10/10

Exceptional

12 Jul 2026

Michael

Spectacular friendly staff. Location doesn’t get much better. Right in the middle of everything, but still quiet

Partner

6/10

Pleasant

12 Jul 2026

Elena

The property itself is very well kept. The staff was friendly upon check in and showed us to our room. They said the AC had been turned off and that was the reason it was a bit warm in the room however, it never really cooled down. The AC is a small window unit and the room has high ceilings, that mixed with the heat from outside made the room quite hot. I even had to buy a small fan to help us sleep well.

Partner

10/10

Exceptional

11 Jul 2026

Laurel

Everything was wonderful. The staff, the property, the location.

Friends

8/10

Excellent

09 Jul 2026

Stacey L.

The property was well maintained. The courtyard and pool area felt like your own secluded oasis. Staff was friendly and helpful. We enjoyed watching the lizards on the property. Centrally located so you could walk to historic sites and restaurants.
It was 4th of July, so it was hot and humid outside, but the room could have used a bigger ac window unit. The bed and pillows were too firm for our liking. Nose levels inside the property were minimum, but it is a block away from the fire station so there was an occasional fire truck coming by. Overall we would likely come back to the Heron house again.🙂

Family

10/10

Exceptional

09 Jul 2026

huimin

Very beautiful place

Family

10/10

Exceptional

07 Jul 2026

Lindsay

Great stay highly recommended

Family

6/10

Pleasant

06 Jul 2026

Steven

Although the staff is fantastic I couldn't see anything has been fixed or updated in years. Although using a physical key for your room is quaint, it is not up to date. Our door had a .75 inch gap at the bottom. Add to that the fact that the bathroom has a vaulted ceiling that let every ounce of heat from the uninsulated ceiling into the room, the miniature window air conditioner ran non stop at over 90 decibels.

We had to run the shower for five minutes before any hit (tepid) water started flowing. We ran out of hot water before my wife finished washing her hair. None for the rest of her shower and nine for me.

Partner

10/10

Exceptional

06 Jul 2026

Jason

This place was awesome. It was quiet and clean.

Partner

10/10

Exceptional

29 Jun 2026

Javier

AMAZING place. Super well taken care of, roo.s are spacious and beautiful A(I stayed in room 10). The staff was super helpful and Greg was a Great. Just a few blocks from the Walgreens on Duval but way from all the craziness. Adults only makes a difference for sure! Will definetly return

Partner

10/10

Exceptional

29 Jun 2026

Ryan M

Great location right off duval close to the action for walkability but not picking up the late night noise, good room size/ comfortable bed/great shower pressure, and the breakfast is a nice touch - low key self serve. Don't need much more when staying in Key West unless you want a name brand hotel chain and full restaurant/bar where you stay.

Self

10/10

Exceptional

29 Jun 2026

Michael

We love the location of this property and the friendly staff

Partner

8/10

Excellent

29 Jun 2026

Frank

Beautiful grounds and room. Downfall was no parking available had to pay $30 to park overnight 3 blocks away.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Guy

The Heron House was pleasant, cozy, and comfortable. The room was well furnished and clean. The A/C worked great. Kept the room comfortable. Didn't get to try the pool, but it looked clean and very well-maintained. The property was centrally located and gave easy access to many attractions in the city. The only real downside was parking, as it is not on location. Though free parking is available, you may find yourself walking several blocks to get to your room. All in all, we'd go back, though maybe during a cooler season.

Partner

10/10

Exceptional

27 Jun 2026

Kathleen

Heron house was wonderful. We were there with 15 other people and everything was great. No complaints from us.

Family

8/10

Excellent

27 Jun 2026

William

Had a great stay

Partner

10/10

Exceptional

26 Jun 2026

L Michael

Great stay and experience

Partner

10/10

Exceptional

25 Jun 2026

Sabrina

Breakfast was always great, grounds were beautiful. Staff helpful, one negative was someone was smoking pot in a room next to pool, otherwise the stay was great!!!

10/10

Exceptional

25 Jun 2026

Gregory

Great staff and accommodations. Excellent location. Bed was in need of a thicker mattress and pillows. I didn’t mind it but the wife didn’t care for it. Breakfast was good but we went out to eat more than we had breakfast at the hotel.
We would definitely book here again

Partner

10/10

Exceptional

24 Jun 2026

Amy

Absolutely perfect in every way except for parking. Had to street park and it was sometimes too far for comfort.

8/10

Excellent

22 Jun 2026

Elizabeth

I found the property well maintained, comfortable and easy to access. The location was great. Next time I will request a room on the second floor simply because our upstairs neighbors were really heavy walkers. Additionally, we were charged an additional $60 resort fee when we checked out and the only amenity was the pool. I didn't love having to pay extra for it, especially because we didn't use it.

Partner

6/10

Pleasant

19 Jun 2026

Christan

Everything was ok, ants and bugs in the room, and flying ants on the bed and headboard

Partner

10/10

Exceptional

16 Jun 2026

Jacob

My suite was very spacious and clean. The two air conditioners for the large room worked extremely well and I was comfortable the entire trip. All of the staff I encountered were super nice. I even had a mixup with another, similarly named hotel, and the staff here helped me clear it up right away.

Self

10/10

Exceptional

15 Jun 2026

Jim

The only issue with Key West is parking. The Herron House staff were excellent and if you're looking for a quaint and quiet place to stay, look no further.

Self

10/10

Exceptional

14 Jun 2026

Glenn

Nothing

Friends

10/10

Exceptional

13 Jun 2026

Abigail

Perfect and quiet escape just off of duval. Walking distance from all the main places. We will definitely be back!

Partner

10/10

Exceptional

12 Jun 2026

Cameron

Hotel was amazing and breakfast was delicious!

8/10

Excellent

08 Jun 2026

Noreen

The property was gorgeous and peaceful. It was close to all of the action, but totally quiet once you turned the corner into Heron House. Breakfast was personally just like I eat at home, so I was happy with everything provided. My room was unbelievable. It was gorgeous and spacious. There was plenty of space for belongings. The air condition was as perfect as it comes, and the room was always nice and cool. I appreciated that there was a functioning sink placed as a kitchenette outside of the bathroom.
Now, the downside: all of the plumbing except for the toilet was terrible. There were lightbulbs in the room that needed changing. The lightbulb inside the closet was burned out, but needed to find things. The lamp by the bed was loose from the wall, and the lampshade kept falling off. I think the owners need to do a walk-through and check out these things.
That said and done, I would return to Heron House in a heartbeat.

Self

10/10

Exceptional

07 Jun 2026

Lorna

Perfect location. Perfect hosts. Perfect room. Have recommended this place to everyone we know! Thank you !

Partner

10/10

Exceptional

07 Jun 2026

Samuel

Definitely a more interesting space. The rooms are all open to a central courtyard with a

6/10

Pleasant

05 Jun 2026

Bradley

Coffee was supposed to be at 7:30. Hardly was ready. Breakfast was 8 am. Was never ready till 8:20-8:30

We are early risers and had other plans at specific times. We couldnt utilize this as it was not ready on time. Very disappointing to say the least.

Location is great. Breakfast is ok if you lime the same exact thing daily

Partner

8/10

Excellent

02 Jun 2026

Renee Louise

We enjoyed our stay, location was great!

Friends

6/10

Pleasant

02 Jun 2026

Patricia

Needs some updating in the rooms. Saw some bugs...I know it's Florida, but still....

Self

10/10

Exceptional

01 Jun 2026

tom

We had a great stay. The pool was perfect. Bed was comfortable. Great location, was close to everything. Only drawbacks were no parking on the property. We usually were able to park within a block. Also I had a knee replacement and it was a little difficult to step over the tub to get into the shower. It would be nice if the tub could be taken out and replaced with a walk-in shower. Overall it is a great place to stay.

Partner

10/10

Exceptional

01 Jun 2026

Brian

Loved the atmosphere and the rooms were spacious and clean. It was perfect for us.

8/10

Excellent

01 Jun 2026

Paula

Property needed a few updates but overall very nice. Staff was helpful and friendly. They did have a clothing optional sundeck but I wish the pool was also clothing optional. Parking around the area is limited but the staff did direct us to an available area that was close and reasonable, with in and out ability.

Partner

6/10

Pleasant

31 May 2026

David

Clients are just a credit card, we don’t have any services from the crew of the hotel.

Business

10/10

Exceptional

31 May 2026

David

Place was nice and comfortable

8/10

Excellent

31 May 2026

Donna

Very nice place

6/10

Pleasant

31 May 2026

Maryam

While the hotel feels dated, it had friendly employees. The location was great. Everything is tops 1-2 miles walk away. No parking however, be prepared to walk.

Partner

10/10

Exceptional

29 May 2026

William

This was one of the nicest boutique properties we have stayed at in a while. The room was great, with one of the most comfortable beds. The continental breakfast was great and Trent was so helpful.
This is a property we look forward to stay at again.

Partner

10/10

Exceptional

28 May 2026

tim

Our room was perfect, right by the pool. Staff was very friendly and helpful. We could have had better water pressure but it’s typical of Florida. Would certainly stay there again. Enjoyed the adult only aspect of the house.

Partner

10/10

Exceptional

27 May 2026

Humberto

Everything good

Partner

10/10

Exceptional

25 May 2026

James

Fantastic place, clean and great location.

Partner

8/10

Excellent

25 May 2026

Sean

Great location, nice staff, convenient location

Self

6/10

Pleasant

24 May 2026

Steve

What stands out most is the window air conditioner for our room was too small for the room size and in the afternoons it got very warm and wouldn't cool down till close to midnight and it was very uncomfortable.

Partner

10/10

Exceptional

22 May 2026

James

This is a wonderful place to stay. Very nice rooms. Very close to all the activities. Compared to other places, very affordable. We took advantage of the nice pool. The staff was very friendly and helpful. We will be back.

Partner

6/10

Pleasant

22 May 2026

David

Unfortunately this property needs refurbishing, especially considering the cost. Parking situation in Key West is abysmal, $6 per hour, $48/56 all day. We will not stay in Key West again unless it is with one of the excellent Motels , which have parking.

Partner

10/10

Exceptional

21 May 2026

Bruce

Great location. No coffee in the room. Breakfast starts at 7:30 but for the early risers a single coffee Brewer would have been great!

Friends_and_family Family

10/10

Exceptional

19 May 2026

Robin

This is a gem of a property that is reasonably priced, has the Key West charm, nice pool area, and amazing staff! I can't say enough about Trent and Greg up front as well as the wonderful lady in charge of the breakfast (I'm so sorry I didn't get her name but she was absolutely the sweetest!). Highly recommend!

Friends

10/10

Exceptional

19 May 2026

Steven

One of the best hotel beds I have ever slept on. I will be contacting management to ask for the brand so I can buy one. Excellent Hotel!! Great Location!!

Partner

10/10

Exceptional

17 May 2026

Corinna Lynn

We moved from a tropical king to a king suite. This room did not have any seating however, our room faced the pool which I loved and enjoyed. The suite was larger with seating inside and on the porch. Will definitely come back. A shout out to Greg and Larry for their great hospitality!

Partner

6/10

Pleasant

17 May 2026

Bobbie

The place was clean

10/10

Exceptional

16 May 2026

Kelly

Loved this hidden gem. So close to Duval St. Free breakfast. Very clean and the staff was wonderful

Partner

10/10

Exceptional

15 May 2026

Steven

The whole experience was great. The staff was very helpful and efficient.

Partner

10/10

Exceptional

14 May 2026

Douglas

Very nice place for adults. Staff was incredible and very accommodating. My room was big (king garden room) pool was very refreshing and clean. I would definitely stay here again.

Self

10/10

Exceptional

14 May 2026

Dorothy

Breakfast was always fresh and delicious!

10/10

Exceptional

13 May 2026

Lisandra

Room was clean and located perfectly

10/10

Exceptional

11 May 2026

Janet

Wonderful stay! Loved the property and location.

8/10

Excellent

11 May 2026

leanne

perfect little hideaway. All the rooms were unique unto themselves. Staff was extremely helpful and polite,
Would go back again

Friends_and_family Family

10/10

Exceptional

11 May 2026

Martin

Breakfast was great. Outdoor pool was very nice,

Partner

10/10

Exceptional

09 May 2026

David

Staff was helpful and couteous. The concierge service from Trent was perfect for my first visit to Key West . The room was older but kept in immaculaye clean lines - loved the tall ceilings and extra wood work on the walls . The pool and thick mattress lounge chaira were perfect for taking in some sun. The location to all of Key West was perfect .
We had a great time

Family

10/10

Exceptional

07 May 2026

April

Everything was absolutely perfect! It was absolutely beautiful, everyone was wonderful, it was exactly what I needed! I can’t wait to be back!!

Self

8/10

Excellent

04 May 2026

Stephen

Great Location, Nice breakfast

Partner

10/10

Exceptional

04 May 2026

Christina

Great property! Rooms open up to pool area. Great location and accessibility to all that key west has to offer.

Partner

6/10

Pleasant

04 May 2026

Susan

Yes

Partner

10/10

Exceptional

03 May 2026

Meredith

Easy check-in and very close to Duval street.

10/10

Exceptional

03 May 2026

Gwen

Such a lovely, quiet place! Just for enough off the beaten path but yet close enough to enjoy Duval Street also! Delicious coffee and a wonderful breakfast every morning. The girls at the coffee shack are so pleasant and welcoming. We will see you soon.

Family

10/10

Exceptional

30 Apr 2026

Sharon

The staff were exceptional and friendly. The room was clean and spacious. Pool and deck were clean, inviting and a comfortable temperature. Location is perfect to get to Duval and tasty restaurants! Close bike rental made all of Old Town accessible. Can’t wait to go back! Fantastic vacation!

Partner

10/10

Exceptional

30 Apr 2026

Louis

Heron House is delightful. Perfect getaway spot.

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

WILLIAM

It was a great location, easy walk to Duval and the bars

10/10

Exceptional

28 Apr 2026

Anthony

All was fine.

8/10

Excellent

27 Apr 2026

Jana

There were dirty socks in a basket in our room. 3 broken shades, allowing light in early morning

Partner

10/10

Exceptional

27 Apr 2026

Tammy

Staff was very nice and helpful. Nice and close to everything.

Friends

8/10

Excellent

27 Apr 2026

Michael

Everything was good, except for the horrible Pillows, and no conditioner in the shower. Everything else was good. Pricey, but you are paying for an excellent location. Had to park the car a quarter mile away, but managed to find a free spot which was good for our 3 days there. Staff was very helpful and friendly.

Partner

10/10

Exceptional

27 Apr 2026

Tobias

Great stay as always

Partner

8/10

Excellent

26 Apr 2026

Kevin

Very nice place, window AC needs updating. Larger TVs would be nice .

Partner

10/10

Exceptional

25 Apr 2026

Joseph

Good fresh breakfast, great location and a nice pool.

Partner

10/10

Exceptional

24 Apr 2026

Kenneth, Jerilyn

The breakfast menu was fresh but rather limited.
Room was clean, fresh towels daily, bed linens change every 3 days. (which was ok)

Partner

10/10

Exceptional

23 Apr 2026

Lesly Junior

Such a pretty location I’m a huge fan

Self

10/10

Exceptional

23 Apr 2026

Burt

Love the Heron House, it s quaint and very comfortable, we absolutely love our stays there.

Partner

10/10

Exceptional

21 Apr 2026

Bridget

Our stay was amazing- first off the staff was excellent. Every person on the staff that we interacted with was so nice and helpful. Our room was great - good size and very clean. They did a happy hour in the evenings.

Partner

8/10

Excellent

17 Apr 2026

Samuel

The Heron House was clean and excellentl located. Only a block from DuVall Street. My issues we're attempting to find unmetered street parking. Parking is $6 an hour unless that 'free' spot is found. The hotel does not provide parking. I know everyone likes something different, but for me, the memory foam mattress remembered too many people. Unless I laid in the middle of the bed, the mattress would give way and roll me to one side or the other. And the pillows were simply flat and hard. Again, I know this is only a preference, but I may have had 2 hours sleep all night, and that's being liberal. Would I stay here again? Probably... The location and property ambiance made the few personal preference failures a wash.

Partner