CryptoTraveler
cryptotraveler

Show prices in

Choose a currency for your trip.

More currencies

More crypto

Prices refresh when you change currency.

Find your next stay

The Mark Grand Hotel

Saitama · Japan

3 2 Shintoshin ChuokuView location

9.2/10Excellent119 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort8.8/108.8
Condition9.2/109.2
Amenities8.8/108.8
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Mark Grand Hotel

A stay at THE MARK GRAND HOTEL places you in the heart of Saitama, within a 5-minute drive of GMO Arena Saitama and Omiya Park. This spa hotel is 3.3 mi (5.4 km) from Railway Museum and 3.6 mi (5.8 km) from Omiya Bonsai Art Museum.

Make yourself at home in one of the 34 guestrooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and complimentary bottled water. Planning an event in Saitama? This hotel has 4489 square feet (417 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Smoking areas
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Pool access available from 10:00 AM to 7:00 PM.
    • One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 4000 per person
    • Covered self parking fee: JPY 1500 per night (in/out privileges)
    • Covered extended parking fee: JPY 1500 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Japanese

    English

Nearby attractions

Keyaki Hiroba 0.7 km / 0.4 mi
GMO Arena Saitama 0.8 km / 0.5 mi
Yono Park 2 km / 1.3 mi
The Museum of Modern Art, Saitama 2.3 km / 1.5 mi
Hikawa Shrine 3.4 km / 2.1 mi
Nack5 Stadium Omiya 3.5 km / 2.2 mi
Omiya Park 3.6 km / 2.2 mi
Railway Museum 4.5 km / 2.8 mi
Omiya Bonsai Art Museum 5.8 km / 3.6 mi
Akigase Park 6.3 km / 3.9 mi
Numakage Park 8 km / 4.9 mi
Mizu to Ikoi no Hiroba 8.2 km / 5.1 mi
Mizuko Kaizuka Park 9.8 km / 6.1 mi
Yanase River 10.1 km / 6.3 mi
Sangakuin Temple 10.1 km / 6.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 34
  • hotel
  • Car parkExtra charge
  • Wi-fi
  • Conference room
  • Meeting room
  • Sauna
  • Steam bath
  • Spa treatments
  • Breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mark Grand Hotel

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mark Grand Hotel

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mark Grand Hotel

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GRANDQUADRUPLE • GRANDQUA.GD

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mark Grand Hotel

    QUADRUPLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR NON SMOKINGTWIN • SUPERIOR NON SMOKINGTWN.SU-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mark Grand Hotel

    TWIN SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mark Grand Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GRAND SUPERIORTWIN • GRAND SUPERIORTWN.GD-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GRAND SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mark Grand Hotel

    TWIN GRAND SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GRAND SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GD-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mark Grand Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUSINESS NON SMOKINGTWIN • BUSINESS NON SMOKINGTWN.BS-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUSINESS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mark Grand Hotel

    TWIN BUSINESS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUSINESS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BS-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mark Grand Hotel

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRANDDBL.GD

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mark Grand Hotel

    DOUBLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mark Grand Hotel

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GRANDTWIN • GRANDTWN.GD

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mark Grand Hotel

    TWIN GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Mark Grand Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Mark Grand Hotel

9.2
Excellent
119 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
9.2 /10
Amenities
8.8 /10
50 reviews shown
2/10
Poor
29 May 2026
tim
Terrible experience

If you have a tattoo forget about swimming at this hotels pool - also pool costs $7 per person if you dont have a tatoo, towels $3.50 - restaurant is ridiculously over priced - used laundry facilities at hotel( 8 shirts, 8 underwear and socks (basically under 1 load of laundry) $114 !!!..Noone speaks English and you would think someone would - everything so expensive - rooms crazy small - would have never brought a child to stay here if I wasn't allowed to take him swimming ...their solution- BUY sleeves to cover my tattoos - never a manager their to speak to

Don't waste your time ...glad we moved onto another hotel
Family_with_children
10/10
Exceptional
06 May 2026
Dave
Great atmosphere in the hotel bar loved the jazz soundtrack.
Friends_and_family Family
8/10
Excellent
17 Apr 2026
Arham
It was okay
10/10
Exceptional
20 Feb 2026
Mei Yee
Staff good
8/10
Excellent
20 Feb 2026
Mei Yee
Yes. Everything is good.
Family
10/10
Exceptional
16 Feb 2026
Paddy
I stayed in the Grand King Room on the upper floors. Was so lovely to have a massive comfy bed, room to stretch out in, a great TV, free flow drinks in the bar and an excellent quiet breakfast buffet with fresh handmade food beautifully presented and served. Everything was clean, everyone was helpful and even though it's a little out of Tokyo centre, I enjoyed the peace of that and the east access to stations within walking distance. I hugely recommend the nearby bonsai museum/village and the railway museum too. Again both in easy reach.
Leisure Self
8/10
Excellent
18 Jan 2026
Adam
Room was clean. The hotel was nice.
Just didn't like the fact that the Gym and spa were additional charges where it didn't mention that in the expedia listing.
Self
8/10
Excellent
13 Dec 2025
Maki
Great location, clean and friendly staff!
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
George Anthony
This was rated as a 3-star hotel in Japan. However, it would be a 5-star property in the USA. I have traveled all over the world, and this is one of the finest hotels I have ever visited. Exceptionally well managed, with a wonderful staff, I will definitely be back!
Business_and_leisure
10/10
Exceptional
17 Nov 2025
Robert John
Grand floor room was very nice. Clean with plenty of amenities. Staff were very friendly and helpful. The service in the restaurant could have been better but still 5 stars overall.
Leisure Friends
10/10
Exceptional
08 Nov 2025
Jacob
Room was so spacious and clean. The staff was super friendly! Great location and plenty of amenities!
Partner
10/10
Exceptional
05 Oct 2025
Davis
Absolutely amazing, great service great people, wish I didn’t have to leave!
Self
10/10
Exceptional
27 Aug 2025
Phyllis
Polite and professional staff, awesome facilities complimentary drinks
10/10
Exceptional
22 Aug 2025
Phyllis
Staff were polite despite the communication barrier.
Hotel was nice, clean and airy.
Complimentary drinks was very good
Leisure Partner
10/10
Exceptional
06 Nov 2024
Steven
Wow. What a beautiful hotel and spacious room. Wish we could have stayed longer than just overnight. Within walking distance to a couple of train stations.
Leisure Family
10/10
Exceptional
31 Oct 2024
Pascal
Super comfortable hotel with large room and for a very fair price
Leisure Self
10/10
Exceptional
25 Oct 2024
Derrick
Nice
Leisure Family
8/10
Excellent
08 Oct 2024
Federico
A very good stay at a modern and pleasant hotel. Staff are friendly and their service is good.
The main issue for me was that the gym, whose management is outsourced and caters mainly to the local population, only opens at 9 am and is closed all day on Mondays. This makes it really inconvenient for business travellers that try to stay fit by working out early before the business day begins. Furthermore the gym attracts a charge of JPY 1100 that needs to be settled at entry and cannot be charged to the room
Business Self
10/10
Exceptional
16 Sep 2024
Chris
10/10 Best hotel I have ever stayed at. Will stay again
Leisure Self
8/10
Excellent
19 Jul 2026
SHUFEN
環境清潔乾淨，餐廳酒吧也都很好，這是我第二次的入住，下次會再來。
Self
10/10
Exceptional
27 Jun 2026
Toshikazu
また利用させていただきます！
Partner
10/10
Exceptional
24 Jun 2026
Hiroaki
なし
10/10
Exceptional
26 May 2026
カズキ
なし
10/10
Exceptional
23 May 2026
isao
見晴らしよく、ホテルから駅まで少し距離はありましたが、緑も多く朝の散歩には丁度良く快適に過ごせました。一点、湯船を利用しましたが、水圧低く時間がかかりました。
Family
10/10
Exceptional
18 May 2026
Charlotte
Hôtel vraiment tout confort, personnel attentif. Cependant lorsque l'on a réservé dans cet hôtel, on pensait que le service de la salle de gym était compris dans le tarif mais non, on a dû payer la séance de sport avec location de chaussure (si vous n'en avez pas)
Sinon, tout le reste impeccable.
Friends
8/10
Excellent
05 May 2026
takayuki
夜にイタリアンレストランとして使用している朝食会場の内装が素敵でした。
Friends_and_family Family
10/10
Exceptional
05 May 2026
Hiro
ホテルが綺麗でした。
10/10
Exceptional
25 Apr 2026
Kiryong
모든 것이 아름답고 환상적임. 또 방ㅇ사
10/10
Exceptional
30 Mar 2026
SHUHEI
今月2回目の利用となりますが、やはりお洒落さ、朝食のバリエーション（特にジェラートみたいなヨーグルトとアサイーソースが最高）、ドリンクサービス、コスパ全部最高です。
6/10
Pleasant
29 Mar 2026
Glen
Everything was great but the staff didn’t seem to coordinate where we should go. They sent us to the 15 floor then told to go to the third floor but then told to go to the fourth floor. Also baggage to and from venue was very slow. With three children and two being on the spectrum was very difficult to get around. But the facility itself was very, very good.
Friends_and_family Family
8/10
Excellent
16 Mar 2026
masami
非常に洗練されておりました。
Friends_and_family Family
10/10
Exceptional
02 Mar 2026
SHUHEI
さいたま市在住ながらこんな近くに良いホテルがあるのを知りませんでした。最上階の部屋を予約しましたが、広さ、高級感は期待以上で、フリードリンクなどのサービスも充実、これで都内４星の半額くらいで泊まれるのはコスパ最強です。またちょくちょく利用したいと思います。
6/10
Pleasant
21 Jan 2026
Yuriko
客室は衛生的でした。
連泊したのですが、駐車場の料金をチェックインの際に前払いしました。何も説明が無かったので、外出の時に精算機で2000円の表示が出て危うく払いそうになりました。事前に説明して欲しいです。
Family
10/10
Exceptional
11 Jan 2026
Takashi
清潔な室内、静かな所でゆっくり休めました
Leisure Self
10/10
Exceptional
02 Jan 2026
YUMIKO
リフレッシュするためにたまに利用させて頂いております。
チェックアウト12時なのもゆったり過ごせてありがたいです。快適に過ごせる施設です。
Leisure Family
10/10
Exceptional
01 Jan 2026
shigeo
安価だったので期待してなかったけど、行ってみたら立派なホテルでびっくりしました。ブライダルなども対応している総合シティホテル。エレベーターも4機?ですぐくるし。おすすめです。
Family
10/10
Exceptional
31 Dec 2025
??????
非常に奇麗で素晴らしいお部屋でした
徒歩の場合、駅から少し遠いのがデメリット
Leisure Partner
8/10
Excellent
23 Nov 2025
Hirokazu
髭剃り用の剃刀をフロントデスクまでもらいに行かなければならないのは不便。
Business
6/10
Pleasant
15 Nov 2025
chie
和室に宿泊しました。
小さな子連れなので洗い場のある浴室と考えたのですが、国内外色々ホテルに宿泊していますが、過去1番残念な浴室でした。
古いホテルだからという理由だけではすませられないほど赤、黒カビがすごくて、びっくり。もっとしっかり清掃してほしいです。
レストランなどは非常に満足度高いので、次宿泊する際にはリニューアルした洗い場のある洋室にしたいと思います。
Family_with_children
8/10
Excellent
11 Nov 2025
Michael
Allt fungerade bra.
Leisure Partner
10/10
Exceptional
10 Nov 2025
Hisashi
すべてが完璧！
Friends_and_family Family
10/10
Exceptional
03 Nov 2025
Daiki
駅からのアクセスがいい
Self
6/10
Pleasant
11 Oct 2025
miyuki
室内の電球が切れて薄暗い。ソファーは古く白いシミがあった。カーペットが汚れていた。額縁が破損していた。枕が汗くさかった。天井裏を誰かがあるいているような感じがあった。無料サービスの水なのに4本目から代金を請求すると言われた。又、ボトルサイズ小さい。蛇口から美味し水を飲めるようにして欲しい。運動する事が出来ず今後は24時間使えるようにして欲しい。朝食時間帯が7時と遅く利用出来なかった6時からに変更して欲しい。しかし、窓は手垢などなく夕陽は綺麗でした。建物の見た目は期待感が増すがサービスや室内ランクは劣る。
Friends
10/10
Exceptional
09 Oct 2025
Pei Hsien
第一次到JR新都心站，飯店離埼玉超級競技場步行約10分鐘，附近有車站、商場非常方便，搭車到澀谷、東京也不遠。飯店裝潢設計非常棒，飯店氛圍高級但不到有壓力，有機會肯定會再入住！真的讚！
Leisure Family
4/10
Poor
19 Sep 2025
haiu yen
許多設施都需收費，連早餐的研磨coffee 也需另付！ 感覺是個依附在商場中的可憐旅館
Friends_and_family Family
10/10
Exceptional
29 Aug 2025
Kiryong
모든 것이 완벽한 숙소였다. 또 방문할 것이다.
Business
10/10
Exceptional
23 Aug 2025
miki
快適でした。またきます。
10/10
Exceptional
21 Aug 2025
??
朝食が美味しい
Leisure Family_with_children
6/10
Pleasant
20 Aug 2025
Verified traveler

ベッドのサイズにビックリ‼️

二泊しました。ホテルズドットコムの記載では、ツインルームが、セミダブルのベッドとなっていましたが、実際にはシングルベッドでした。¥4000追金をして、少し広い部屋に移りましたが、やっぱりシングルベッドでした。ホテルズドットコム経由でホテルにメッセージを送ったら、セミダブルの部屋に変えてくれました。次の日、ベッドのサイズの記載は、シングルに変更になってました。プールは、館内テナント施設で、教室もやっているので午前中は、とても混んでいました。ジャグジーやスチームサウナは、プールの中にあり、水着着用です。温泉♨️とドライサウナは、プールの手前にあるので、水着なしでも大丈夫。プール、温泉、サウナ、ジャグジーだけだと、¥630です。エレベーターも、2Fのローソクの向かいにあるエレベーターに乗り換えます。6階にあります。営業時間は曜日で変わります。部屋は、掃除が行き届いてます。
Self
10/10
Exceptional
11 Aug 2025
RUMIKO
お部屋が角部屋で静かに過ごすことが出来ました。
また、お部屋のお陰で駐車料が無料になりました。
埼玉に来る時はまた利用したいです。(今回2回目の利用です。)

Location & surroundings

The Mark Grand Hotel
3 2 Shintoshin Chuoku, Saitama, Japan

Explore the mapShow on Google

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

The Mark Grand Hotel

168 hotel photos