Name: Cityloft 81
Address: Kayışdağı Mahallesi, 185, Kayışdağı Cd., 34755, 185 9, Istanbul, 34755, TR

2/10

Poor

08 Apr 2026

Octavia

I had surgery and specifically requested a non smoking room prior to check in. Upon arriving to my room, it smelt like cigarette - so the front desk accommodated a room change. The second room also smelt heavily of smoke, and upon requesting for the third time a non-smoking room, I was told the best they can do is to “spray the carpet”. Due to complications second hand smoke can have on bleeding and other surgical risks, I couldn’t even stay my first night. I had to check out within a few hours and the hotel is refusing to provide a refund, even though it was for legitimate medical reasons. They are saying I “refused” a room change, however, it would’ve been my third time changing rooms. At that point is what made clear, no matter which room they put me in, it’s simply not a smoke free hotel, and a “non smoking room” was wrongfully advertised. I am now out $400 and they refuse to refund me.

Self

6/10

Pleasant

15 Mar 2026

Mesut

Should be some water in the room.

10/10

Exceptional

19 Sep 2025

Suresh

Value for money. The -1 to -3 floors could be a biy claustro

Business Self

8/10

Excellent

26 Aug 2025

Fatih Dogan

bbbbb

4/10

Poor

28 Jul 2025

Husnu

No parking and -1 floor without window. Set your expecation accordingly

Business Self

6/10

Pleasant

09 Jul 2025

Ali

The airport is not 15 minutes away as shown it’s about 30 minutes overall hotel is ok .

Leisure Friends

4/10

Poor

29 May 2025

Verified traveler

Experience at Cityloft

Reception was not accommodating to our needs. Had an overnight flight and asked for early check in 2 days in advance only to be left in lobby to sleep on the couch until 2 PM. Paining is taped to the wall, View is concrete of building next to hotel. Fridge was not working. Overall very basic service and experience. I’m not going there again.

Partner

10/10

Exceptional

12 May 2025

Suresh

Surprisingly efficient

Business Self

2/10

Poor

20 Apr 2025

Kenan Yunusemre

Berbat

2/10

Poor

20 Apr 2025

Kenan

Berbat

10/10

Exceptional

05 Apr 2025

Murat

Great Boutique Hotel

Leisure Partner

2/10

Poor

04 Jan 2025

Yahya

Probably the dirtiest and least maintained hotel I had the displeasure of staying at. Ngl the bed was comfy but what a disappointment of a room.

Leisure Self

4/10

Poor

31 Dec 2024

Verified traveler

Room was very cold, sofa was very dirty. Lots of noise from the floor in the middle of the night.

Partner

4/10

Poor

27 Dec 2024

Berfin

Personally I do not recommend this hotel if anyone suffering from breathing because the carpets were terrible and disgustingly dirty every night I would have to wake up to a dry mouth constantly coughing. The water temperature when using the shower was terrible it would either be tooo cold or too hot. We complained about the room and if we could change it the staff didn’t help at all and just said the hotels fully booked which wasn’t true they just refused to help us out as we did spend 9 days at the hotel. The bedding wasn’t too bad but overall the hotel needs a renovation as there was so many damage on the walls. The rooms are very small not spacious enough

10/10

Exceptional

01 Nov 2024

Vickie

I stayed for 2 weeks and loved it.
Bus stop is just outside and metro is not far away. Supermarket next door. Lovely staff.
Will stay again

Leisure Self

6/10

Pleasant

21 Oct 2024

Dania

Hygiene standards

The reception looks amazing, the carpets are extremelyyyyyy dirty! Everything inch of that floor is super super dirt which is very disappointing. The hotel has great potential to better, they just need to clean it.

2/10

Poor

16 Oct 2024

Trafford

It is a massive inconvenience that i cannot share pictures of our experience at Cityloft81. Where to start, on entering the reception you are feeling confident in your choice of hotel, that is where it ends. Going through into the hallways to the lifts and rooms you are greeted this countless stains and grubby marks on the wall. The elevator that the panel hanging off and on getting in it powered down briefly.
There is a reason this hotel is so dark, hiding the sorry state of the hotel after what seems years of no reinvestment in maintenance.
The room, tired, shabby and a lack of thourough cleaning over a long period had left it in a rather misserable state. The blacked out ceiling was broken black woodchip board. The cabinets were chipped and wonky. The bathroom had grime all around the corners and egdges of the shower area. The room in no way reflects the pictures that are shown on any booking platform.
The worst was yet to come when noticing there were MUSHROOMS growing in the room. Under the bedside cabinet and in the corners of the skirten boards. As well as this they had naked wirring within the bathroom ceiling.
I would not recommend this hotel to anyone it was a massive downer at the end of what was a beautiful trip to Turkey.
Management need to address the cleanliness and safety of this hotel.

Leisure Partner

6/10

Pleasant

02 Oct 2024

Özcan

O.K

6/10

Pleasant

01 Sep 2024

Muamer

The bathroom was not clean

4/10

Poor

27 Aug 2024

Uğur

There was no parking
Rooms carpet was dirty
Towels are old

Leisure Family

2/10

Poor

14 Aug 2024

Pasha

The staff was very rude. They took me into three different rooms which were all dirty. I took photos of them. One of them had spit on the counter the other head brown faeces on the floor near the toilet. The staff refused to upgrade my room just keep giving me another one that was dirtier than the other one. I would not recommend this property at all.

6/10

Pleasant

15 Jun 2024

hatice

Sabah 7:30 da girdiğim ve 18'de çıkacağımı soyledigim halde resepsiyon'a, kapıda rahatsız etmeyiniz işaretine rağmen 12:30 da çıkış saatiniz,13:10 da tekrar kapı çalınıyor 14:00 cikarsaniz ücretsiz 17:00 yarım gün ucreti alıyoruz bilgilendirmesi. Uyuyamadığımız gibi birde arada matkap ve çekiç sesi...

Leisure Family

8/10

Excellent

09 Jun 2024

Robert

A very modern hotel with great facilities. The service was always fantastic and the staff were extremely kind, welcoming and generous. I would definitely come back.

Business_and_leisure Partner

6/10

Pleasant

03 May 2024

Verified traveler

It’s an ok place if your out all day just there to spend the night. Staff are very friendly. Transportation is there to. The room simple

Leisure Self

4/10

Poor

14 Apr 2024

DongHoon

Smoking smell, noisy

Many things were broken. Smoking smell was too bad. I felt like I was smoking. In the morning, sore throat.Regually I could hear beeping sound. and noise from outside.
Location is far from the touristic place

Self

6/10

Pleasant

10 Mar 2024

Verified traveler

It was ok

6/10

Pleasant

28 Dec 2023

Medhat

It was okay

2/10

Poor

25 Oct 2023

Okkes murat

Very dirty

10/10

Exceptional

23 Oct 2023

Yassen

Good

8/10

Excellent

15 Oct 2023

Suresh

Value for money, Street parking is the only matter of concern.

2/10

Poor

22 Sep 2023

Alexis

Absolutely disgusting. Do not stay here. Pictures are deceiving. Mouldy bathrooms, water damage ..wallpaper peeling. Hair and dirt all over carpets. In a bad Neighbourhood. Booked 4 nights and left early. Do not stay here.

Leisure Friends

10/10

Exceptional

19 Aug 2023

Yassen

It's very good 👍

10/10

Exceptional

16 Aug 2023

Ayse Gul

Nice

10/10

Exceptional

03 Aug 2023

Kian

good service good area , hotel was clean .

8/10

Excellent

02 Aug 2023

Kian

good

Business_and_leisure Partner

2/10

Poor

20 Jul 2023

ahmed

Forgot some jewelry items in the safe, informed the hotel immediately, but they deny that the gold was to the safe, very bad . Lost in that stay more than 5000 usd

Leisure Family_with_children

10/10

Exceptional

16 Jul 2023

Ibrahim

I think it’s amazing hotel great service with good people

6/10

Pleasant

27 Jun 2023

Lorraine

I was very disappointed with my room as I booked a deluxe room and to be honest it was just like a standard room. It was very dark as it was painted gray also I could hear hear people in the room next door it said there was a mini bar yes there was but there was nothing in it. As for the breakfast it was only luke warm very disappointed as it was not cheap The only thing I can say good about it was the staff as they were very friendly and helpful

Leisure Self

2/10

Poor

06 Jun 2023

Anab

Basically nothing

Leisure Family

2/10

Poor

28 May 2023

Mitchell

My room smelled like sewage. When I brought it to the attention of the hotel, they did nothing about it other than send someone in to try to clean the bathroom, which did not help completely disappointed in this hotel. I would never stay here again.

Business_and_leisure Self

10/10

Exceptional

15 Apr 2023

Sophie

I had an amazing experience staying at Cityloft 81. Not only was the room clean and the decor modern and pretty. But the staff were so lovely and helpful. Any questions I had they were happy to help, if I needed a taxi they assisted me etc. I couldn’t recommend enough, and would definitely go back!

Leisure Self

2/10

Poor

18 Mar 2023

Mir

Awful location, my room had so flimsy wall; I could hear other person ( who apparently happened to be hotel staff, sleeping there) snore.
No basic dental kit facility.
Won’t clean the room unless ask.
Phone would never ring, had to go every time downstairs to talk to front desk if I needed.

Leisure Self

2/10

Poor

23 Nov 2022

BERRAH

My room was so dirty . Towels had big satins & pillow case , and corner of the shower had a big stains and mold
I would never ever stay in this hotel again while it was not clean and healthy which is very very important specially last 3 years due to the covid . Very bad experiens . I would like to have a refund while I couldn't sleep all night

Business_and_leisure Partner

10/10

Exceptional

11 Oct 2022

Jina

Great place to know the culture

Business_and_leisure Friends

4/10

Poor

07 Sep 2022

Shahab

I was not happy with staying with in this hotel

Leisure Self

10/10

Exceptional

19 Jul 2022

tucker

Great staff. Was a great place and amazed by how beautiful it is and cheap. Great value

Leisure Self

2/10

Poor

17 Jun 2022

laya

I didn’t get checked in until 8 pm and the room wasn’t ready. I got a room that was under construction and is being renovated. They gave me another room that was stinky until they found a room for me the next day. House keeping doesn’t come even if you ask. You get no toilet paper, soap, towels or anything. Trash? Stays in your room. When it was time to check out, I wasn’t there but my mom who was ill and had a surgery was in the room. They asked her to leave or they would charge us. She stayed in the lobby waiting for me even though they know she had a surgery and couldn’t wait for me to get there. Plus they don’t speak English even though they say they do on their website and Expedia. I wouldn’t recommend at all.

Leisure Family

10/10

Exceptional

21 May 2022

burak

It’s a great decorated stylish hotel , very comfortable rooms and excellent stuff

Leisure Self

4/10

Poor

10 May 2022

Steve

Not recommended !!
Very dark lighting inside room
Poor painting and cracking all over the wall
Poor maintaining

Leisure Partner

10/10

Exceptional

14 Jul 2026

Harun

Güzel temiz ferah

10/10

Exceptional

12 Jul 2026

Kenan

Çok güzel bir şekilde ağırladık.odalar temiz çalışan arkadaşlar çok iyi . İlk giriş için yorgunduk erken gittik odamız müsait olduğu için yardımcı oldular .kahvaltı harikaydı . Pişiye bayıldık evimizde yapılmış gibiydi . Çok memnun kaldık . inşallah tekrar yolumuz düşer kalırız . Her şey için teşekkürler.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Oguz

Güzel otel fiyatları çok uygun

2/10

Poor

30 Jun 2026

Başar

Oda özelliklerinden ses geçirmeyen oda yazısını kaldırın. Yan odadan o kadar fazla ses geliyordu ki kendimizi genel evde kalıyormuş gibi hissettik. Hayatımda bu kadar kötü bir konaklama yaşamadım. Deluxe Oda için rezervasyon yaptım. Standart odalardan daha güzel olacağını düşünmüştüm çünkü hem görsel olarak hem de fiyat olarak fark vardı. Odaya geldiğimizde ise odanın depodan dönme ufacık sacma sapan bir sey olduğunu gördük. Masa sandalye vs hiçbir şey yoktu. Sadece yatak vardı. O zaman bu odayı standart odadan ayıran şey ne? Odanın ambiyansına mı para ödüyoruz imkanlarına mı? Oda zaten inanılmaz ses geçiriyor bu konuya girmiyorum bile. Yatak temizdi fakat yerler pek sayılmaz. Saçlar vs her sey duruyordu. Verdiğim paraya yazık olduğunu düşünüyorum. Bir daha asla tercih etmeyeceğim bir otel. Umarım bu deneyimim hem otel tarafından hem de müşteriler tarafından dikkate alınır.

Partner

10/10

Exceptional

28 Jun 2026

Oguz

Herşey çok güzel di teşekkür ederim

8/10

Excellent

26 Jun 2026

bora

Yeterince memnum kaldim

2/10

Poor

16 Jun 2026

Hatice

Çarşaflar lekeli yastık kılıfları lekeli eski, çarşaflarda başkalarına ait saçlar kıllar mevcut oda değiştirdim bu sebepten fakat değiştirdiğim oda da çok temiz değildi. Lobideki personeller ilgili güler yüzlü, tek sorun temizlik 0

Self

8/10

Excellent

15 Jun 2026

Bekir

Yeri çok güzel hizmet olarak sıkıntı yok.Personel yardımcı oluyor.sadece odanın boyutuna göre yataklar büyük ve eski

8/10

Excellent

03 Jun 2026

Berrak yaren

Temizlik iyiydi kötü yorumlara aldanıp çok korkarak gittik ama hiçbir sorunla karşılaşmadık gönül rahatlığıyla gidebilirsiniz

Friends_and_family Friends

4/10

Poor

10 May 2026

Farid

Les chambres etaient mal sonorisée! Mon voisin a fait la fête tous les soirs! Je devais descendre à la réception pour demander d’intervenir mais en vain! Donc impossible pour moi de dormir les nuits!!

Self

4/10

Poor

08 May 2026

Serkan

Banyo çok eskiydi, duşa girerken tereddüt ettim girmeye, odadaki telefon ise çalışmıyordu. Suit olarak tutulan odada bornoz yok, sadece iki tane havlu konmuş.

Partner

2/10

Poor

06 May 2026

Tevfik Furkan

Klima ısıtmıyordu, çift kişilik yatak seçmemize rağmen 2 tane tek kişilik yatak birleştirilmişti. Lavabo tıkalıydı su gitmiyordu. Sıcak su gelmiyordu.

Partner

8/10

Excellent

05 May 2026

Murat

Temiz ve fiyat/performans açısından iyi bir oteldi. Otoparkının olmaması bir sorun olabilir sadece.

Self

2/10

Poor

03 May 2026

Saruhan

Işık o kadar loş ki akşam önünü göremiyorsun ve arttırılmıyor. banyonun kapı kolu düşüyordu içerde kalabilirsiniz garip ve saçma rezil bir deneyimdi.

4/10

Poor

02 May 2026

Fatih

Odamızın klimasına bakmaları için gelmelerini istedik, teknisyen geç geldi ama sorun etmedik. Ardından kahve istedik dördüncü arayışımızda ancak getirdiler. Sabahında odamızın elektiriği kesildi. İlgileneceklerini söylediler ama dört saat boyunca gelmediler ardından çıkış yaptık zaten. Oda çok soğuktu yaklaşık 22 saat konakladık hiç ısınmadı. Çalışanların nazik olduklarını düşünmüyorum.

Partner

10/10

Exceptional

28 Apr 2026

Beste

Tertemiz bir otel, calisanlari cok duzgun ve odalar kusursuz. Cok memnun kaldim yine gelicem.

Self

10/10

Exceptional

27 Apr 2026

Alp

keyifli bir vakit gecirdim, tekrar gelecegim

10/10

Exceptional

24 Apr 2026

evren

Odalar gayet temiz ve kullanşlı.
odalara daha fazla veya buyuk su koyulabilir.

10/10

Exceptional

20 Apr 2026

David

Hotel tout à fait conforme à la description, hébergement de qualité, juste à proximité de l université

Self

10/10

Exceptional

20 Apr 2026

Onur

Oda sıcaklıgını ayarlayamıyoruz ama iyiydi herşey

Partner

6/10

Pleasant

19 Apr 2026

Ayşe

klima bozuk ve çözüm yavaş

10/10

Exceptional

15 Apr 2026

onur

Klimayı ayarlayamıyoruz üşüdük

Self

4/10

Poor

11 Apr 2026

Serkan

Kahvaltı yeri kötü ve yağ kokuyordu.

Business

8/10

Excellent

08 Apr 2026

Ahmet Mustafa

Havlularda saç vardı. Duş musluğu da çıkıyordu. Genel anlamda iyi.

Self

4/10

Poor

02 Apr 2026

Selma

Yatak tek büyük yatak yazıyor bilgilendirme de fakat ayrı iki yatak konulmuştu ve hiç rahat uyuyamadık , temizlik konusuna daha dikkat edilebilirdi , bir de yeterince özenli değildi.

Partner

2/10

Poor

29 Mar 2026

Batuhan

Odamızda hamam böceği vardı daha iyi dikkat edilmesi gerekiyor.

10/10

Exceptional

28 Mar 2026

Berke Can

temiz bir odaydı sadece televizyonlar akıllı değil netflix olmaması üzdü

Partner

8/10

Excellent

23 Mar 2026

Burak

Oda tavandan yatağa su damlatıyordu

8/10

Excellent

22 Mar 2026

Dağlar

Standart

4/10

Poor

16 Mar 2026

Simge

Televizyon çalışmıyordu. Giriş 14.00dı ama yarım saat bekledik kapıda . Oda görselden küçüktü delux oda göya

8/10

Excellent

13 Mar 2026

Ayse

Klima etkiliydi. Resepsiyondakilerde güleryüzlüydü

Self

2/10

Poor

11 Mar 2026

Yunus

Odalar çok küçük özelliklede gündüzleri çalışan bayan çok saygısız annem rahatsız yürüyemiyor onu aşşağı indirmek için yukarı çıkmam gerekiyordu fakat yok biz birini göndeririz yok çıkamazsın senli benli konuşmalar ses yükseltmeler

2/10

Poor

09 Mar 2026

Mehmet Hasan

Rezalet

10/10

Exceptional

08 Mar 2026

Burak

-

10/10

Exceptional

07 Mar 2026

Zerrin

Mooie hotel, geen metro kortbij. Alles is te doen met taxi of bus

Self

10/10

Exceptional

03 Mar 2026

Çimen

Fiyatına göre gayet iyi temizdi

2/10

Poor

28 Feb 2026

funda

Verilen sözler tutulmuyor. Resepsiyon tam bir oyuncu berbat bir hizmet var bir şey istiyorum yarım saat sonra geliyor. Asla bir daha gelmem

8/10

Excellent

22 Feb 2026

Burak

-

8/10

Excellent

22 Feb 2026

Melih

Oda temizd fotoğraftaki görsellerin aynısıydı fakat odanın telefonu çalışmıyor ve Wi-Fi yok

4/10

Poor

21 Feb 2026

Sabriye Can

Oda cok geç ısındı
Sahurda kahvaltı almak için restorana indiğimizde büfe yetersizdi yumurta bile yoktu ve ürünler taze değildi
Bu konulara önem verilirse daha iyi olacağını düşünüyorum.

Partner

2/10

Poor

18 Feb 2026

Muhammed Esat

Oda berbattı. Askeriye koğuşu gibi bir görüntüsü vardı. Önceden çok fazla gelmiştim ve sevdiğim bir oteldi cityloft. Temiz kaliteli odaları vardı. Son gittiğimde askeri koğuşu havasında yatak üzerinde sadece çarşaf ve iki ufak yastık. Oda buz gibiydi. Oda nın sıcaklığı sorun değil tabii ısınır ama o yatağın görüntüsü hiç hoşuma gitmedi. Odayı değiştirdik diğer oda da o şekildeydi. Kapıda alık bir resepsiyonist vardı. Hangi odalar dolu hangisi boş bunu temizlii arkadaşa söyleyip anahtarlarla teker teker kontrol ettiriyor. Bunun bir listesine bir sahip değiller😂😂 Özetle son gidişimdi tavsiye etmem.

10/10

Exceptional

17 Feb 2026

Umit

Öncelikle Reception çok başarılı ve kibar ,temizlik olsun oda konforu olsun çok memnun kaldım ,İstanbul da ikinci evim

10/10

Exceptional

13 Feb 2026

Naci Oguz

Gayet güzel ve temizdi

8/10

Excellent

07 Feb 2026

ahmet mustafa

Temiz sayılır, ufak tefek lekeler var ama sorun değil. personel gayet iyi.

10/10

Exceptional

02 Feb 2026

Devran

Otel temiz personel iyiydi

6/10

Pleasant

24 Jan 2026

Can

Odada gerekli hiçbir şey yoktu. Buzdolabı calısmıyor, kapı kırık, havlular gri eskimis baya, cay kahve yoktu zorla getirtdik. Ek Yastik yoktu, çok ses var yan odalar sureklı kapı çarptilar, sabahın 8 inde kapida calısanlar bagırarak konusuyordu falan. Memnun kalmadık

Partner

8/10

Excellent

24 Jan 2026

Süleyman

Temiz ilgili

Partner

10/10

Exceptional

18 Jan 2026

Akin Berke

İmkanlar oda temizliği ve genel ortam çok hoşuma gitti